Last Updated: March 22, 2022 (Refresh Now)
roborock E5 Mop Robot Vacuum and Mop Self Charging Robotic Vacuum Cleaner 2500Pa Strong Suction Wi Fi Connected APP Control Works with Alexa Ideal for Pet Hair Carpets Hard Floors Black
Last Updated: March 22, 2022 (Refresh Now)
7.5
SCORE
/10
Total Reviews
1000
Old Reviews
466
Unverified
86
Spam Test
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Review Analysis - 448 recent, verified reviews
Detailed Mode
Cleaning
286mop, robot, mopping, suction, vacuuming
+82%
-18%
" ... This is a fantastic vacuum overall. ... I spent a lot of time extensively researching different vacuum cleaners (e.g., Neato) and also own regular Roomba and Eufy brands. ... The LIDAR is a game-changer because it means the vacuum can finish more quickly (or cover more area) due to its efficiency and can also be precisely told what to clean. ... Sending it to clean up a specific mess is very handy. ... Compared to the S4, the S5 can actually clean high-pile carpets and go over cable channels without getting stuck. ... The mopping is handy but just keep expectations in check given that it's just a wet rag moving along the floor. ... The S5 also has some nice conveniences like a spot to keep the brush cleaner on the device itself and a sensor on the dome so it doesn't get stuck under furniture. ... "
" ... Works great, but I would not say it would be great for deep cleaning. ... "
" ... TLDR: this is a fantastic vacuum that has exceeded my expectations and I absolutely recommend it. ... I decided long before purchasing, based on reviews and research, that this was the vacuum that I wanted, so I waited for it to go on sale (and boy was it a wait . ) ... This thing cleans well, and completely, and tackles our carpet and wood floors with ease. ... I use the mopping attachment about once a week to clean the hard floors, and it works fine. ... I empty the vacuum itself daily and give it a weekly deeper clean. ... Absolutely go for this vacuum. ... "
" ... Love my roborock vacuum! ... Keeps my floors decent between deep cleanings. ... "
" ... I have been using this vacuum several times a week for over a year and every time I run it I'm amazed at how effective it is. ... I have replaced 0 parts and have done minimal maintenance other than cleaning the filter and wiping down the sensors. ... However, note that I do not use the mop function at all and use this exclusively as a vacuum. ... The best thing about this robot vacuum is that it will clean pretty thoroughly and is almost completely hands off. ... Unlike cheaper models out there that bounce around randomly and clean through controlled entropy, this model will systematically map out and clean each room. ... Will it clean as thoroughly as a I can? ... I just turn it on before I leave the apartment and come back to a clean apartment. ... The only regular maintenance is emptying the dust bin and cleaning the filter. ... I personally empty the dust bin after every run which is honestly no effort whatsoever. ... The top of the robot flips open and the dust bin pops in and out with zero effort Probably takes less than 20 seconds to empty depending on how far your trash bin is. ... In addition, right next to the dust bin is a brush that is *the* perfect size and shape to clean out the bin and filter of any trapped dust. ... I save so much time and my home is consistently cleaner and feels healthier. ... "
" ... It does a good job with carpet as well, especially on turbo mode, but unfortunately it keeps giving me a message that the main brush is blocked (even though it isn’t) and it will pause until I tell it to resume. ... I love that the vacuum has four different power settings so that you can have it be more quiet if you are in the home. ... "
" ... The LIDAR room scanning and intelligent routing make sure my entire house is cleaned every time. ... "
" ... We've only used it for sweeping/vacuuming floors. ... We cant believe how much it cleaned with just using the low setting (balance). ... I spent some time on some functions like the "No-go zone" for areas you don't want the machine to clean like where my youngest play his toys or where we have fixed area rugs. ... UPDATE** Used the mop feature and it was great! ... Its' so convenient to have it do a good job mopping and sweeping the floor while doing something else. ... "
Usage
107easy to use, rooms, robot, house, app
+90%
-10%
" ... Learns the layout of your house fairly quickly. ... "
" ... My daughter also purchased one, and she to loves it. ... "
" ... Bottom line: i would recommend S5 only for small floor or single floor house/apartment. ... "
" ... -full house coverage ... "
" ... The next time you can vacuum by room or zones. ... It was easy to set up no go zones and better than putting down strips. ... "
" ... I have recommended this vacuum to my friends and family. ... "
" ... Purchased for my Son and his family almost a year ago. ... It goes diagonally back and forth across the entire room, then diagonally the opposite way across the room. ... "
" ... We are using it on our first floor that has a fairly complex layout (multiple large and small rooms), it almost never gets stuck even with a lot of obstacles (a total of 2 times over 6 months, got caught on a bag strap and yarn). ... It does a very good job on probably 90% of the area we are using it, there are some smaller corners and areas near furniture that it doesn't quite get. ... "
Software
94error, map, vacuum, roborock, robot
+55%
-45%
" ... If you have area rugs, you can manage it mopping around those through the app which is really helpful. ... "
" ... - App setup is a snap. ... The app also gives you maintenance reminders when it’s time. ... "
" ... - Alexa integration detects this as a switch and not a robotic vaccum. ... Which limits anything you can do with alexa. ... "
" ... You must activate the beta functionalities of the map to get the best out of it. ... "
" ... It integrates with Alexa via Mi Home app so you can just tell Alexa to tell it to start vacuuming. ... "
" ... I haven't tried it with Alexa. ... The app is really good. ... "
" ... I set the app to start the vacuum everyday at 9. ... I can do that easily from the app on my phone. ... "
" ... Awesome cleaning, good app, works with Google home ... "
Reliability
84year, error, stopped working, roborock, robot
+37%
-63%
" ... It stopped working October 2021. ... "
" ... Have had this just over a year. ... I bought a new one and it is still not working. ... It is still running and it is probably 6 years old. ... "
" ... Guess what, they won’t do a thing about it because it’s over 1 year old. ... Why do you have a product this expensive that only lasts a year? ... "
" ... It was working fine until January 2nd 2021. therefore it only worked for less than 6 months. ... Thereafter it started to show an error: ... All they ask you to do is to send them a video so that they can see what the error is, instead of sending a new wheel ... "
" ... I bought the ROBOROCK less than 2 years ago and I keep getting error 1 even AFTER i changed the motor ... "
" ... Motor failed and had to be replaced after a year. ... "
" ... Constant error 10 issue. ... "
" ... It can’t be changed after one and half year! ... "
Body
42door, bin, tank, space, parts
+67%
-33%
" ... (With this one, it latches firmly in place. ... "
" ... it re-learns that there are no wall/door . ... here is the thing - it has a cloth attachment with water container ( it is small alright) . ... "
" ... I finally broke down and bought one due to my back surgery . ... No signs of damage or usage. ... "
" ... Wish it had an outside collection bin, but at this price point it doesn't make sense. ... "
" ... If you have a smaller single-level space where you just want the robot to vacuum the whole space every time on a schedule, than this is a high-performing and economical choice. ... "
" ... The dust bin holds a decent amount. ... "
" ... The design of this machine is so thoughtful and nothing feels cheap. ... "
" ... I set this guy down and closed the door and came back to a clean floor. ... I can't wait until they make micro robots to clean around my sink and on my shower walls, in my tub and toilet. ... BUILD MORE ROBOTS! ... "
Marketplace
35sent, replacement, refund, returned, company
+29%
-71%
" ... Came used and I had to pay for the return. ... "
" ... I have contacted customer service and requested a refund. ... "
" ... If I could, I’d return the product and spend more for a longer lasting one. ... "
" ... They won’t send another one!! ... "
" ... I could, of course, send it back to them to fix for an additional fee. ... "
" ... With all these positive reviews I wonder if I have a bad unit or if these reviews are fake. ... "
" ... If they can't fix it, I have to pay them to ship it back. ... "
" ... Can’t return to its dock. ... "
Connectivity
35connect, alexa, app, robot, resetting
+51%
-49%
" ... Had a little trouble with the setup and had to watch other people’s advise on YouTube, but once up and running works great! ... "
" ... As the young generation, I like to control every device on my iPhone. ... "
" ... Don't know about using it with smart home things like Alexa. ... "
" ... Also the robot has no problem with me turning on and of the wifi during sleeping time. ... "
" ... Was easy to connect! ... "
" ... I have alexa running the vac via by routines. ... "
" ... I don’t have an Alexa but it connects with my phone great and I love the cleanup ... "
" ... It’s such a good and nifty device. ... "
Battery
34battery, charging, dock, battery life, robot
+53%
-47%
" ... I haven’t had any issues with mapping and I don’t think I’ve ever used more than 30% of the battery life (currently in a 2800sq ft, two story home). ... "
" ... For the last eleven months, it was able to vacuum the entire main floor on a single charge. ... For about a month now it has to recharge mid-cycle. ... "
" ... It finds the charging dock on its own. ... "
" ... The battery is long lasting. ... "
" ... Much quieter than a similarly powered Neato and so much more advanced in features, navigation and battery life. ... "
" ... It covers about 1000 sq ft on a single charge. ... "
" ... Fast forward a month later, the vacuum will undock itself all the time, even if you physically place it on the charger and I was finally able to get a video of the issue. ... "
" ... Also his battery is very long-working . ... "
Price
33worth, worth the money, worth every penny, waste your money, waste
+73%
-27%
" ... Other than that, this thing is awesome and was worth the money! ... "
" ... and picked it up as soon as I saw the price drop. ... For the money, I think it's the best you can get. ... "
" ... Money well spent! ... "
" ... Worth every dollar . ... "
" ... But the prices are high. ... "
" ... I don't know if it was worth the investment but it's not a terrible product ... "
" ... I can’t believe how well thought out the design and construction of this device Is for the price. ... "
" ... This part costs about $100. ... The Roborock is worth the money. ... "
Network
21floor, upstairs, floors, wifi, sq ft
+81%
-19%
" ... The biggest con for me is it's operation in a multiple floor home. ... "
" ... I have a 2 bedroom home and it hasn't missed a location anywhere in the home. ... "
" ... I should add our house is 100% wood floor and tile. ... "
" ... This robot cleaner can not connect to the house WIFI starting day one. ... "
" ... -full house coverage ... "
" ... it sweeps every corner and every inches without roaming around aimlessly. ... "
" ... First time I have such experience (I work with networks daily in my job). ... "
" ... Bottom line: i would recommend S5 only for small floor or single floor house/apartment. ... "
Marketplace / Returns
20sent, replacement, refund, returned, roomba
+10%
-90%
" ... I could, of course, send it back to them to fix for an additional fee. ... "
" ... If I could, I’d return the product and spend more for a longer lasting one. ... "
" ... If they can't fix it, I have to pay them to ship it back. ... "
" ... Can’t return to its dock. ... "
" ... Conclusion: Because of the quality issues, I had to buy a replacement. ... "
" ... Now he's trash. ... "
" ... That said, I am a bit dissapointed with the robot for it's now broken. ... "
" ... I’m processing the return for my money back right now. ... "
Performance
18performance, faster, efficient, s5, moves
+83%
-17%
" ... Compared to the S4, the processor is weaker so the navigation algorithms are slightly less efficient. ... "
" ... Better job and I'm faster. ... "
" ... I swear it also moves a little faster. ... "
" ... -fast and efficient ... "
" ... It does a pretty decent job. ... "
" ... They have been trouble free and do a great job. ... "
" ... This thing works hard and has held up well! ... "
" ... We are very pleased with its performance. ... "
Features
15features, mopping feature, mop, mode, robot
+100%
" ... Much cheaper than Roomba but has all the important features. ... "
" ... Mapping feature is great. ... Mopping feature could definitely be better. ... "
" ... Roborock was able to strike a strong balance between high performance critical internals and cost competitive features. ... "
" ... I will give update with other features once I have tried them. ... "
" ... One of the nice little features is a couple of small brushes that 'guard' the edges of the rotating brush. ... "
" ... It is user friendly, well organized, and has a plethora of features. ... Let's get to the mop feature. ... This thing is chocked full of features, it's intelligently designed and a lot of careful thought went into it, and it shows. ... "
" ... I haven't used the mopping feature yet. ... "
" ... That feature, as well as every other feature, works brilliantly. ... While it does integrate with digital assistants, I never use that feature. ... "
Battery / Charging
13charging, dock, vacuum, error 13, robot
+54%
-46%
" ... Fast forward a month later, the vacuum will undock itself all the time, even if you physically place it on the charger and I was finally able to get a video of the issue. ... "
" ... Once I finally felt less inhibited to take it out of the box and charge it I was good to go. ... "
" ... It covers about 1000 sq ft on a single charge. ... "
" ... It finds the charging dock on its own. ... "
" ... Can do the whole house (about 2700 square feet), on one charge and still find its way back to dock. ... "
" ... It can clean the whole the house in one run, but, I like to set up into two zone sections so it has full charge in both zones. ... "
" ... It returns home to charge, then goes out to finish the job. ... It does it's job and usually finds the charging station before dying. ... "
Marketplace / Marketplace
12seller, reply, amazon, works, shipping
+42%
-58%
" ... This item is not a deal. ... "
" ... This company scams you!!!! ... "
" ... I've visited the seller's forum and it seems that this is a common problem. ... "
" ... I contaced the seller and they dont want to do anything about it, I tried to contact them so many times and their reply is that warranty is not covering the water tank, but the problem is the whole vaccum. ... "
" ... I have emailed yhe company with no response. ... "
" ... With all these positive reviews I wonder if I have a bad unit or if these reviews are fake. ... "
Comfort
12robot, hands, vacuums, roborock, neato
+50%
-50%
" ... And to save some headaches. ... "
" ... Otherwise we would’ve been stuck with the most expensive piece of garbage and the pain of losing so much money over something that had the shortest operating life. ... "
" ... Have had about a year now and none of the brushes have worn out yet. ... "
" ... Was quite impressed initially but started falling apart . ... "
" ... Purchased this to replace my Neato which was just worn out. ... "
" ... so that was a pain. ... "
Sound
11quiet, noise, silent, noisy, bit
+36%
-64%
" ... After 1 year I’m getting a ton of weird errors and the edging brush is making a lot of noise. ... "
" ... Unfortunately, about 8 months into having it, it started making a horrible sound and not working as well. ... "
" ... Cons: turbo mode is pretty loud, can't hear TV or have a conversation when it's in the room, so just run it when you're not home or something. ... "
" ... A couple of months into it started making a really loud noise. ... "
Calling
8call, robot, get, calls, 2
+63%
-38%
" ... We call ours James Alexander Malcolm MacKenzie Fraser, or Jamie for short, and we love him! ... "
" ... I call it my best friend. ... "
" ... You can also change the voice of the robot and though there are some really cool options, they are all in chinese so you'll get to stick with the Carol Channing voice unfortunately. ... "
" ... There are voice configuration warnings that help you understand when something is awry. ... "
" ... We call her Mama Mia and having a Golden Retrievers and 2 cats . ... "
Size
7furniture, use, somehow, s5, robot
+43%
-57%
" ... Was quite impressed initially but started falling apart . ... "
" ... I never found S5 Max getting stuck at my standing desks legs somehow. ... But S5 gets stuck. ... "
" ... It seemed to be stuck in place. ... "
Design
7well, robot, new, looks, look
+100%
" ... It looks new. ... "
" ... The design of this machine is so thoughtful and nothing feels cheap. ... "
" ... It has a strong and robust design. ... "
" ... BUILD MORE ROBOTS! ... "
" ... The unit itself is impressive, sleek and seems to be well built. ... "
" ... I can’t believe how well thought out the design and construction of this device Is for the price. ... "
Cut
7dog, roller, brush, roborock, bin
+71%
-29%
" ... This picks up his hair and mine! ... "
" ... The amount of dog hair and filth it vaccums it's incredible. ... "
" ... -It's very well thought out with having an on-board tool that you can take out to remove hair from the roller brush. ... "
" ... when it worked, especially with the dog hair. ... Nothing sets off the OCD like dog hair. ... "
" ... Had it alittle over a month, works great on picking up animal hair daily. ... "
Cable
5stuck, places, cords, power, keep
+40%
-60%
" ... - Sometimes it got stuck by power cord. ... "
" ... Cords, it has trouble with cords. ... "
" ... It died stuck on cable wires that I had tied back. ... "
Wash
4cleans, cleaning
+50%
-50%
" ... No have program for auto cleaning ... "
Remote
4remote control, robot, clean, buttons, hit
+100%
" ... I've had no trouble with the remote, you can just command it to start from anywhere. ... "
" ... The remote was effective once I started holding the buttons down. ... "
" ... With the remote controller and the robot itself, I’m able to clean my house while sitting on my chair with a Starbuck in my hand. ... "
" ... The remote control spot clean and zone cleaning add to ease to just hit specific areas you may need to hit after a spill or something. ... "
Marketplace / Delivery
3product, 2020
+100%
" ... They also delivered everything intact and safe thanks! ... "
" ... This is fresh out of the box. ... "
" ... It took less than a week to arrive!!! ... "
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