Last Updated: July 9, 2019 (Refresh Now)

Zoom 8x4 Cable Modem 343 Mbps DOCSIS 3 0 Model 5345 Certified by Comcast XFINITY Charter Spectrum Time Warner Cable and Other Service Providers

Last Updated: July 9, 2019 (Refresh Now)
8.1
SCORE
/10
Total Reviews
628
Old Reviews
429
Unverified
25
Spam Test
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Review Analysis - 174 recent, verified reviews

Detailed Mode
ISP
 64
comcast, xfinity, mbps, rental, works great
+94%
-6%
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" ...  Great modem for the price.  ...  "
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" ...  Same speeds as my old modem without the monthly rental fee.  ...  "
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" ...  It works great with my wireless router.  ...  "
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" ...  It works with Xfinity Service, easy to set up.  ...  "
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" ...  It works as a perfectly serviceable modem to replace the Time Warner/Spectrum rental modem  ...  "
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" ...  This was on my high speed internet provider's approved DOCSIS 3.0 cable modems list.  ...  "
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" ...  Will connect to Comcast or RCN in the Chicago area.  ...  "
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" ...  With pre-established Xfinity cable internet, this was the easiest modem replacement I've ever experienced.  ...  "
Setup
 32
easy, comcast, easy to set, works great, installation
+100%
comment
" ...  Arrived very quickly, easy set up and works well with Comcast  ...  "
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" ...  It was quickly installed and is working well.  ...  "
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" ...  It works with Xfinity Service, easy to set up.  ...  "
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" ...  Great modern for the price, works well with my Asus router and it was easy to set up,instead of renting one from the outrageous cable company ,i would recommend this product.  ...  "
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" ...  Super easy to "install" but I also come from an IT background so for me I needed no assistance at all.  ...  "
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" ...  Easy activation with Xfinity.  ...  "
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" ...  Occasionally, Comcast's configuration database showed my modem as setup for a 100 Mbps service (and not the 200 Mbps that I was paying for), but that was it.  ...  "
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" ...  Easy to set up.  ...  "
Product Reliability
 30
far, working well, working, month, 3 months
+83%
-17%
comment
" ...  So far we've had zero problems.  ...  "
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" ...  Working well so far.  ...  "
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" ...  I've had it for a couple of months, so far, so good.  ...  "
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" ...  No issues and pays for itself in 3 months.  ...  "
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" ...  It was quickly installed and is working well.  ...  "
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" ...  Been using it for 6 months so far and speeds are good. ... Have had zero problems.  ...  "
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" ...  After a couple of years of intermittent internet outages on Comcast -- outages that Comcast could never quite explain -- I finally settled on swapping out my previous cable modem for this unit, and the outages are now merely a historical footnote.  ...  "
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" ...  Excellent, highly reliable product. ... After 2+ years is still working well.  ...  "
Zoom
 16
modem, arris, 8x4, unit, modems
+100%
comment
" ...  Well done, Zoom!  ...  "
comment
" ...  A key thing to note about the Arris Surfboard 6141 and the Zoom 8X4 modem is that they are both QAM modulation modems that employ multiple channels (communication paths over a single wire, not TV channels). ... I am thrilled to report that the Zoom modem has been operating flawlessly for the past week and simply will not die, even though I'm throwing maximum traffic at it with a constant barrage of speed tests. ... Final note: Don't let the Zoom's price (about half that of the Arris) fool you.  ...  "
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" ...  From what I can tell Zoom is an underdog company who put simplicity, quality, price, and reliability ahead of marketing flair.  ...  "
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" ...  From what I can tell Zoom is an underdog company who put simplicity, quality, price, and reliability ahead of marketing flair.  ...  "
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" ...  I asked him which modem to buy and he recommended the Zoom since I already had a router. ... So, if you already have a router with wifi, save yourself some money and get the Zoom.  ...  "
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" ...  Well done, Zoom!  ...  "
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" ...  I bought this Zoom modem since I already had a good TP-Link router which I wasn't using. ... I am glad I've returned the Arris back to Comcast and bought this Zoom modem.  ...  "
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" ...  A key thing to note about the Arris Surfboard 6141 and the Zoom 8X4 modem is that they are both QAM modulation modems that employ multiple channels (communication paths over a single wire, not TV channels). ... I am thrilled to report that the Zoom modem has been operating flawlessly for the past week and simply will not die, even though I'm throwing maximum traffic at it with a constant barrage of speed tests. ... Final note: Don't let the Zoom's price (about half that of the Arris) fool you.  ...  "
Ease of Use
 15
set, easy, xfinity, works great, works
+100%
comment
" ...  It works with Xfinity Service, easy to set up.  ...  "
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" ...  Easy install and fairly priced.  ...  "
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" ...  It was easier to install at home then it was to get Comcast to allow me to use it.  ...  "
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" ...  The fact that I managed to set it up on my own is testament to how easy it is.  ...  "
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" ...  The fact that I managed to set it up on my own is testament to how easy it is.  ...  "
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" ...  Easy to set up.  ...  "
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" ...  It works with Xfinity Service, easy to set up.  ...  "
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" ...  easy to set up.  ...  "
Network
 14
modem, wifi router, strong, signal, mbps
+79%
-21%
comment
" ...  After about a month and a half of use, it hasn't lost signal or required a reset even once. ... Using this modem in combination with a wireless ac WiFi router is also much more effective for providing strong, reliable coverage in my home when compared to the Xfinity modem/router combo units, plus I get more control over the settings (like being able to choose what channel my WiFi bands are on so I'm not competing for frequencies with the neighbors).  ...  "
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" ...  I'm using it in conjunction with the Wavlink N300 WiFi router.  ...  "
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" ...  Works with RCN in Chicago.  ...  "
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" ...  It works great with my wireless router.  ...  "
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" ...  Works like a charm and was easy to set up with our TP-Link N450 router  ...  "
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" ...  I have my older Linksys 2000 router attached and they work seamlessly together with no issues.  ...  "
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" ...  I'm using it in conjunction with the Wavlink N300 WiFi router.  ...  "
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" ...  Will connect to Comcast or RCN in the Chicago area.  ...  "
Device Compatibility
 12
computers, comcast, web, reboot, modem
+50%
-50%
comment
" ...  I returned it, it has very limited use, no phone connection and only one connetion  ...  "
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" ...  I tried to find someone who could use it and when I finally did, they hooked it up and it does not work.  ...  "
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" ...  I tried to find someone who could use it and when I finally did, they hooked it up and it does not work.  ...  "
Cables
 11
modem, internet, cable company, renting, rental
+82%
-18%
comment
" ...  It's a cable modem.  ...  "
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" ...  Super price compared to the cable company.  ...  "
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" ...  The lights give great feedback is something goes wrong - aka bunnies chew your outdoor cable .  ...  "
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" ...  changed out for normal cable box and works great and no problems  ...  "
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" ...  the best part is we do have to rent from the cable company.  ...  "
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" ...  I am getting good speeds overall and don't care about AC or a higher cable service.  ...  "
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" ...  A standard cable modem service will employ 1-4 channels, which can effectively limit throughput over the service (for high-speed internet service).  ...  "
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" ...  Excellent cable modem, and I have not had one problem since I started using it over 7 months ago.  ...  "
Wifi
 11
wifi, xfinity, works great, wifi router, wi fi
+100%
comment
" ...  It works great with my wireless router.  ...  "
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" ...  Works like a charm and was easy to set up with our TP-Link N450 router  ...  "
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" ...  if you want land internet and wifi and all easy and save money, buy it!  ...  "
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" ...  works great for xfinity (25mbps service), I bought an older wifi router (A/B/G/N) to go with this and setup was painless.  ...  "
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" ...  So all-in-all, it was such a breeze: great instructions, great Xfinity compatibility--even my cellphone got something like 148 mbps on wifi!  ...  "
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" ...  I'm using it in conjunction with the Wavlink N300 WiFi router.  ...  "
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" ...  It works great with my wireless router.  ...  "
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" ...  I'm using it in conjunction with the Wavlink N300 WiFi router.  ...  "
Price
 10
money, beat, works, saved, reasonable price
+100%
comment
" ...  I'm very happy with this, especially for the price.  ...  "
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" ...  Good product for a decent price.  ...  "
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" ...  Its not the best, but gets the job done for a reasonable price.  ...  "
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" ...  Its not the best, but gets the job done for a reasonable price.  ...  "
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" ...  Hard to beat for $40  ...  "
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" ...  Hard to beat for $40  ...  "
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" ...  paid for itself in money and aggravation saved.  ...  "
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" ...  paid for itself in money and aggravation saved.  ...  "
Returns
 8
returned, work, course, back
-100%
comment
" ...  ), Had to return it.  ...  "
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" ...  And of course I can't return it.  ...  "
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" ...  It was clearly a returned product that was not checked.  ...  "
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" ...  Sent this back.  ...  "
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" ...  Didn't work out if the box so returned for refund  ...  "
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" ...  Didn't work out if the box so returned for refund  ...  "
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" ...  too late to return.  ...  "
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" ...  too late to return.  ...  "
Marketplace
 8
prime, ordered, day, amazon, two
+88%
-13%
comment
" ...  Arrived the same day I ordered it with Amazon Prime.  ...  "
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" ...  Works perfectly as described.  ...  "
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" ...  Works perfectly as described.  ...  "
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" ...  it was delivered today (Amazon Prime two day shipping).  ...  "
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" ...  it was delivered today (Amazon Prime two day shipping).  ...  "
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" ...  Works as advertised  ...  "
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" ...  Works as advertised  ...  "
Ports
 8
modem, modems, internet, docsis, rental
+63%
-38%
comment
" ...  Broadcom chipsets seem to be more reliable than Intel in cable modems  ...  "
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" ...  This was on my high speed internet provider's approved DOCSIS 3.0 cable modems list.  ...  "
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" ...  This was on my high speed internet provider's approved DOCSIS 3.0 cable modems list.  ...  "
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" ...  It's a cable modem.  ...  "
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" ...  Excellent cable modem, and I have not had one problem since I started using it over 7 months ago.  ...  "
Overall performance
 6
speed test, speed, reliable, reasonable, price
+100%
comment
" ...  Been using it for 6 months so far and speeds are good.  ...  "
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" ...  Latest speed test:  ...  "
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" ...  Never had an issue with it and runs faster than what I had.  ...  "
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" ...  Its not the best, but gets the job done for a reasonable price.  ...  "
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" ...  Excellent, highly reliable product.  ...  "
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" ...  And now I'm zooming along at over 210 mbps and upload speed of 12!  ...  "
Delivery
 5
ordered, day, amazon, two, arrived
+100%
comment
" ...  Literally less than 10 minutes between opening the package and getting online.  ...  "
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" ...  Arrived the same day I ordered it with Amazon Prime.  ...  "
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" ...  Arrived the same day I ordered it with Amazon Prime.  ...  "
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" ...  it was delivered today (Amazon Prime two day shipping).  ...  "
comment
" ...  it was delivered today (Amazon Prime two day shipping).  ...  "
Size
 5
one, compact, months, issues
+100%
comment
" ...  many months no issues very compact.  ...  "
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" ...  Small size is ideal for where I needed to locate it.  ...  "
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" ...  It's smaller and lighter than the old one.  ...  "
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" ...  It's smaller and lighter than the old one.  ...  "
Capacity
 4
apartment, wifi, signal, router, home
+100%
comment
" ...  Moving into a new apartment with low funds I turned to my cousin who is the CEO of a local IT company.  ...  "
comment
" ...  Using this modem in combination with a wireless ac WiFi router is also much more effective for providing strong, reliable coverage in my home when compared to the Xfinity modem/router combo units, plus I get more control over the settings (like being able to choose what channel my WiFi bands are on so I'm not competing for frequencies with the neighbors).  ...  "
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" ...  I used this in a second home, in a condo building, where we pay for decent Internet service but will probably never have Gigabit, at least not anytime soon.  ...  "
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" ...  Works with RCN in Chicago.  ...  "
Product As Described
 4
works as advertised, advertised
+100%
comment
" ...  Works perfectly as described.  ...  "
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" ...  Works perfectly as described.  ...  "
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" ...  Works as advertised  ...  "
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" ...  Works as advertised  ...  "

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Specifications

No specs available.