Last Updated: November 24, 2018 (Refresh Now)
Zoom 16x4 Cable Modem 686 Mbps DOCSIS 3 0 Model 5370 Certified by Comcast XFINITY Time Warner Cable and Other Service Providers
Last Updated: November 24, 2018 (Refresh Now)
8.7
SCORE
/10
Total Reviews
432
Old Reviews
204
Unverified
7
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Review Analysis - 221 recent, verified reviews
Detailed Mode
ISP
99comcast, mbps, xfinity, arris, twc
+93%
-7%
" ... I didn't need to upgrade my cable modem, but due to an issue that Comcast was having at my house, it was suggested that I upgrade to get a slight speed boost. ... The biggest benefit is that you own your own modem and don't pay Comcast the $10 a month to rent their equipment. ... "
" ... Replaced my parents old docsis 2.0 modem. ... "
" ... Did some research online and found this modem. ... "
" ... I really like this modem. ... "
" ... The price of the modem was well below other modem vendors. ... "
" ... We pay for 100 MBPS but we were only getting about 60 MBPS with the old modem . ... now we are consistently getting about 120 MBPS. ... "
" ... Has worked flawlessly since connecting with Xfinity. ... Speed from Xfinity is as advertised + 20% with the 5370. ... "
" ... Then I upgraded my router and the speed test meter only goes up to 50 Mbps, my speed was in excess of 110 Mbps. ... "
Setup
40setup, instructions, comcast, installation, super easy
+98%
-3%
" ... This works and was easy to setup. ... "
" ... Easy to install. ... "
" ... Easy to install (older female). ... "
" ... It was easy to install and replace my rental unit . ... "
" ... Clear instructions and easy to install. ... "
" ... Setup was super easy. ... "
" ... Easy to install, you need to call comcast to add the mac address to your account and that's it. ... "
" ... Easy to install. ... "
Product Reliability
30months, month, 3 months, reliable, 6 months
+80%
-20%
" ... It has been powered on since they got it and 100% reliable. ... "
" ... Had it for almost a year now, no issues to report. ... "
" ... Working well for about 2 years. ... "
" ... Their technician had no trouble with installation and it's been working fine for several months. ... "
" ... I've been running the same model for a number of years and it has worked flawlessly. ... "
" ... Been using it for 3 months so far. ... "
" ... Seems to be working well. ... "
" ... I've had this for 2 months and it works well with no issues ... "
Cables
29modem, time warner cable, comcast, spectrum, modems
+90%
-10%
" ... I didn't need to upgrade my cable modem, but due to an issue that Comcast was having at my house, it was suggested that I upgrade to get a slight speed boost. ... "
" ... No more cable company modems. ... "
" ... working perfectly -- using it with new Comcast subscription, cable WiFi only. ... "
" ... Runs no hotter than my previous several brands of cable modems. ... Lights are not as bright and annoying in a dark room as my previous Arris cable modems. ... "
" ... Works great so far with Spectrum (formerly Time Warner Cable) service. ... "
" ... Just called Time Warner Cable(Spectrum) to activate the modem and it started working immediately. ... "
" ... a great replacement for time warner cable modem. ... "
" ... Solved my problem with up and down cable service. ... "
Zoom
25modem, mbps, 5370, modems, cable modem
+96%
-4%
" ... CableOne offered 100 Mbps service for my residential service and with the Zoom 686 Mbps capacity, it easily delivered the 100 Mbps and also providsd some ability for future speed increases by my provider. ... "
" ... I had an 8x4 Zoom modem that worked great. ... "
" ... I have comcast xfinity blast and had a 8x zoom modem. ... "
" ... Great price for a 16x4 modem with a reliable brand that I've used off and on since the Zoom 2400 baud days. ... I hadn't had the cable connected for more than 10 years, but I decided to try a self install and the Zoom 5370 made it easy - just plugged it in to test, then connected the router and it's been up ever since, unlike my old Frontier Netgear DSL service that required constant tinkering (rebooting). ... "
" ... I purchased this to replace a Zoom modem I purchased almost ten years ago. ... "
" ... Has more detail them my old zoom and works great. ... "
" ... The performance you get for the price of this Zoom piece is phenomenal, but not being able to use the internet at all due to reliability issues really outweighs that. ... "
" ... I had been running a Zoom 5341J for about 3 years, but since it was 8 x 4 8 down channels and 4 up channels and I get the 200 Mbps plan in order to take full advantage of the plan I pay for I decided to buy this zoom 5370 cable modem 16 x 4 and upgrade! ... I love these Zoom modems! ... "
Ease of Use
23easy, super easy, setup, easy to set, simple
+100%
" ... This works and was easy to setup. ... "
" ... Easy to install. ... "
" ... It was easy to install and replace my rental unit . ... "
" ... Clear instructions and easy to install. ... "
" ... The security menu to change the password is not intuitive, and there is a limit to the number of characters that can be entered. ... "
" ... Setup was super easy. ... "
" ... Easy to install, you need to call comcast to add the mac address to your account and that's it. ... "
" ... Easy to install. ... "
Overall performance
21fast, xfinity, test, stable, speeds
+100%
" ... I am getting pretty good speed. ... "
" ... Speed from Xfinity is as advertised + 20% with the 5370. ... "
" ... My paid speed is 100Mb and that's what I get with it. ... "
" ... I checked Speed test first thing and was getting 225 down and 27.60 up! ... "
" ... Plenty of extra speed potential if I ever upgrade my service speed. ... "
" ... Has been easy to set up and delivers high speeds that I expected. ... "
" ... Works like a champ! ... "
" ... Speed back to what it should be after activated. ... "
Network
21router, mbps, signal, spectrum, connection
+76%
-24%
" ... Good reception in my house. ... "
" ... The 16 down channels are a huge upgrade over the 4 down channels of our older router. ... "
" ... I only buy 25 mbps service and it has no trouble keeping up. ... "
" ... This modem is cool and seems to have better ventilation on the side walls. ... "
" ... that's what my router if for. ... "
" ... My using A Netgear 4300 router with Spectrum internet service . ... "
" ... Noticeable difference with Cox 300Mbps connection in the San Diego area. ... "
" ... Nighthawk router is smoking @ 150-250 mbps. ... "
Wifi
16wifi, internet, wireless router, signal, network
+75%
-25%
" ... Switch to Spectrum and buy this modem and attach your own Wifi router. ... "
" ... This is an absolutely amazing router at a great price. ... "
" ... that's what my router if for. ... "
" ... My using A Netgear 4300 router with Spectrum internet service . ... "
" ... Very basic with no WIFI. ... "
" ... Easy to setup with Netgear R7500v2 router. ... "
" ... Worked as advertised on new network. ... "
" ... I have this paired with a Tenda AC15 wireless router and could not be happier. ... "
Ports
16cable, time warner cable, comcast, leased, gigabit
+94%
-6%
" ... I didn't need to upgrade my cable modem, but due to an issue that Comcast was having at my house, it was suggested that I upgrade to get a slight speed boost. ... "
" ... No more cable company modems. ... "
" ... you can't test more than 100 Mbps with a computer that only has a 10/100 wired ethernet port (you need a device with a 10/100/1,000 Mbps or gigabit port). ... Always test with a wired connection directly to 1,000 Mbps gigabit ethernet port on the back of the this modem -- never wireless or even wired through a router. ... "
" ... a great replacement for time warner cable modem. ... "
" ... This modem was one of the recommended by Time Warner Cable. ... "
" ... I wanted to upgrade my cable modem to 16x4 channel capability. ... "
" ... I upgraded from a DOCSIS 3.0 SB6120 (4x4) modem to this one. ... "
" ... Plug and play and has everything you need from a 16x4 modem. ... "
Price
14worth, works, works well, value, money
+93%
-7%
" ... Works well and good price ... "
" ... Works very good & nice value. ... "
" ... Works great, excellent value! ... "
" ... Works great at a good price-point, but . ... "
" ... Worth the money . ... "
" ... This product was worth every cent well spent. ... "
" ... Great modem for the price. ... "
" ... Great purchase for the money! ... "
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Specifications
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