Last Updated: April 23, 2019 (Refresh Now)
YiShuo Automatic Soap Dispenser with Waterproof Base Premium Fingerprint Resistant Brushed Stainless Steel Touchless Infrared Motion Sensor for Bathroom or Kitchen
Last Updated: April 23, 2019 (Refresh Now)
6.2
SCORE
/10
Total Reviews
997
Old Reviews
0
Unverified
32
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PASS
Review Analysis - 965 recent, verified reviews
Detailed Mode
Product Reliability
329stopped working, lasted, stopped, quit, dispenser
+17%
-83%
" ... That didn't bother me too much, as long as the unit worked, but it does not. ... I love my earlier model and it is working great, but this 2018 model is a disappointment. ... I have had it about 5 weeks now. ... "
" ... stopped working after 3 weeks! ... "
" ... I bought 2 and they both stopped working. ... "
" ... It stopped working in a month. ... "
" ... Stopped working right after the return window closed. ... "
" ... Bought 2, 8 months later 2nd one failed to pump. ... The pump just stopped pumping. ... "
" ... The product has stopped dispensing soap less than a year after a purchase and somewhat daily use. ... "
" ... When this product worked it was great however it did not work for very long. ... "
Battery Life
120battery compartment, soap, changed, changed the batteries, stopped working
+18%
-82%
" ... Sat in the box for a few weeks bc I forgot to buy the right batteries. ... "
" ... same as other complaints, battery compartment wet and quit working ... "
" ... After the first battery needed to be replaced, we opened it and it was corroted. ... "
" ... This then allowed the batteries to short out. ... "
" ... After less than 2 months, I thought the batteries died. ... "
" ... the batteries were wet and got damaged. ... "
" ... Tried to change batteries in case I had used older ones, and nothing. ... "
" ... I thought the battery had worn down, but when I went to replace the batteries, the battery compartment was full of soap and rusted!. ... "
Cleaning
102dispenser, cleaned, amount of soap, dispensing, sink
+44%
-56%
" ... Also, when it still did work, it was very difficult to remove the piece on top to put soap in. ... "
" ... i cleaned it out and changed the batteries too. ... "
" ... I changed the batteries and cleaned the motion sensor but it doesn't work at all now. ... "
" ... Two months ago it started dispensing soap randomly and at other times not at all. ... We tried changing the batteries, cleaning the sensor, cleaning the nozzle, but nothing seems to fix the problem. ... "
" ... I ended up returning this because it kept dispensing soap during the day and night while nobody was in the room leaving a puddle of soap on the counter. ... "
" ... It was a little confusing to set up, and figure out how to change the amount of soap it dispenses . ... "
" ... Altough I've disassembled it and cleaned it, the thing still doesnt work ! ... "
" ... Changed the batteries, turned it off overnight, Cleaned the nozzle, still not working. ... "
Storage
97soap, kitchen, hayden, container, sink
+67%
-33%
" ... This is a great soap dispenser. ... "
" ... I highly recommend the Hayden company dispenser. ... "
" ... So far the dispenser works well. ... "
" ... We've only had it for a few weeks, but I already like it better than the last automatic dispenser we had! ... "
" ... The dispenser was great while it's working. ... "
" ... The dispenser has a really nice design that would fit into any kitchen decor. ... "
" ... Love this soap dispenser! ... "
" ... I loved that it was a product from a small family operation, and the footprint was smaller than a SimpleHuman dispenser. ... "
Design
95design, sleek, kitchen, classy, sink
+93%
-7%
" ... Elegant looking, exceptional quality and very well designed. ... "
" ... Stylish design, well made, good value. ... "
" ... Works great as well as nice looking. ... "
" ... Love the look, goes perfect with my brushed nickel faucets. ... "
" ... The design is modern and looks great. ... "
" ... It’s very pretty and sleek looking. ... "
" ... Looks beautiful in our kitchen . ... "
" ... The sleek style is classy thank you ... "
Marketplace
70amazon, works as advertised, works, manufacturer, help
+57%
-43%
" ... The product came when promised. ... "
" ... Works as advertised! ... "
" ... Received my product today. ... "
" ... just received my Hayden dispenser and it works as advertised. ... "
" ... In addition, the manufacturer appears to aim to please. ... "
" ... Works as advertised. ... "
" ... Thank you so much! ... "
" ... Great seller and great product!! ... "
Ease of Use
69easy, soap, easy to set, setup, set
+96%
-4%
" ... I love the sleek design and how easy it was to setup. ... "
" ... I love this dispenser because it is easy to use, it always works, I can control how much is being dispensed, it is not very large and is attractive with it's brushed chrome color. ... Very easy set up! ... "
" ... It's easy to use and I like that you can choose how much soap you want dispensed. ... "
" ... Easy to set up and operate. ... "
" ... Set up easily. ... "
" ... easier than getting the top off. ... "
" ... Easy to set up and I was even sent a funnel for soap filling. ... "
" ... easy to use. ... "
Build Quality
55bottom, rubber, brushed nickel, stainless, months
+35%
-65%
" ... Broke after a month ... "
" ... Rust also began forming along the edges after some time ... "
" ... Broke after two weeks, really disappointing ... "
" ... This thing outright rusted . ... "
" ... This broke within 3 weeks. ... "
" ... Bottom rubber gasket came off in first month . ... Bottom cover plate doesn't stay on either. ... "
" ... do not buy with the expectation of durability! ... "
" ... Water gets into the base even with the plastic black ring (which falls off all the time). ... "
Returns
53replacement, window, refund, return policy, closed
+8%
-92%
" ... So it was too late to return it. ... "
" ... I contacted the seller and was told if I wanted a replacement I would need to pay for the shipping even though it was still within Amazons return policy. ... "
" ... and my return time is expired. ... "
" ... Returned this after 3 days. ... "
" ... THEY PROMOSED TO SEND ME ANOTHER ONE BUT LIED! ... "
" ... I called, the company asked me to ship it back to them for repair. ... "
" ... Owner offered to send another if Ipaid shipping but I declined. ... "
" ... i had to return it. ... "
Price
47money, waste your money, product, worth the money, value
+32%
-68%
" ... My 2 cents is just don't waste your money, look for a cheaper version because they are all the same!!! ... "
" ... waste of money! ... "
" ... Complete waste of $40. ... "
" ... Don't waste your money !! ... *** I WANT MY MONEY BACK *** ... "
" ... I am out $29.00. ... "
" ... DON"T WASTE YOUR MONEY on this product, not worth it at all. ... "
" ... Avoid this product at all costs. ... "
" ... its a pity that I wasted my money on it. ... "
Capacity
42kitchen, house, family, guest, kitchen sink
+90%
-10%
" ... One in the bathroom and one in the kitchen. ... "
" ... It's very stylish and dresses up our bathroom beautifully. ... In fact, my wife wants me to get another one for our other bathroom. ... "
" ... Use it in office environment where it is heavily used. ... "
" ... Ordered 3, bathrooms and kitchen! ... "
" ... I chose this product because it said it was a family owned business. ... "
" ... So much so that I’m considering buying more for other rooms. ... "
" ... We had purchased a Hayden Soap Dispenser several months ago for our master bathroom. ... We were quite pleased with its performance, and we recently ordered three more Haydens for our newly-remodeled kitchen. ... "
" ... Product was purchased for numerous bathrooms and kitchen. ... Recent guest liked the product and purchased several for her home and guest areas. ... "
Other
37motion, soap, sensitive, lighting, faucets
+35%
-65%
" ... This seems to be a common problem with these where the quality of the pump or sensors maybe isn't what it should be, ... "
" ... Sensor not working ... "
" ... I'm not sure if it's a bad sensor or what but there is no way that I could recommend this product. ... "
" ... The sensor is garbage. ... "
" ... Then the sensor wouldn't work and it poured all of the soap out overnight during the 4th month. ... It also got all Rusty and disgusting near the sensor. ... "
" ... The light sensor on this was clearly malfunctioning. ... "
" ... December 3rd update: Downgrading from 3 stars to 2 stars because the sensor is messed up even more. ... "
" ... Here's a big thing the item description on Amazon does not list: the sensor is fussy about the ambient lighting. ... - Sensor becomes obscured by soap residue ... - Lighting interferes with sensor ... "
Water Resistance
37waterproof, waterproof base, base, bottom, battery compartment
+32%
-68%
" ... The rubber gasket at the bottom should help keep water out of the innards . ... "
" ... The battery compartment is not waterproof, leaving batteries vulnerable to corrosion. ... "
" ... Worked for a few months just fine, then got tipped over into a sink full of water, and dunzo. ... "
" ... It is NOT waterproof, as some have warned. ... "
" ... Water gets into the base even with the plastic black ring (which falls off all the time). ... "
" ... I think water might have gotten into the battery compartment and corroded it. ... "
" ... The bottom does not keep water and/or soap from getting into the battery compartment! ... "
" ... After just a couple of months, water got into it somehow and it hasn't worked since. ... "
Delivery
32delivery, arrived, quickly, arrived on time, works great
+100%
" ... The product came when promised. ... "
" ... Received on timely basis as works as expected. ... "
" ... Delivered right on time. ... "
" ... Works great and it arrived earlier than expected. ... "
" ... Arrived quickly and just as described. ... "
" ... The unit I received looked used and beat up. ... "
" ... Received item very quickly and they work great. ... "
" ... Received my product today. ... "
Comfort
32soap, hands, push, feels like, dispensing
+59%
-41%
" ... Hands free is the most efficient way to go. ... "
" ... Feels like it's ready to give up. ... "
" ... It makes using hand soap affordable and stylish. ... "
" ... works great for hand sanitizer. ... "
" ... It’s great that I don’t have to keep in mind how hard I need to push for my hand soap now. ... "
" ... Best bet, stick with hand soap. ... "
" ... It is especially good when I have a lot on my hands. ... "
" ... I put in generic hand sanitizer and it works very well. ... "
Setup
27instructions, set, setup, looks, followed
+85%
-15%
" ... Setup is easy and looks and functions great. ... "
" ... Set up was extremely easy and there is no fuss at all. ... "
" ... Set up instructions simple yet exact! ... "
" ... It was easy to set up and works as advertised. ... "
" ... Set up instructions were clear. ... "
" ... Easy-to-use, with excellent instructions! ... "
" ... Quick shipping and easy set up and it looks great in the bathroom! ... "
" ... Easy instructions, worked great on first try, looks sleek and clean. ... "
Washing
25dispenser, dispense, hands, automatic soap dispenser, washing
+76%
-24%
" ... I purchased this automatic soap dispenser about 3 weeks ago and it is wonderful. ... "
" ... Love that we can interchange whether we use hand soap or dish detergent. ... "
" ... No more fumbling for soap! ... "
" ... No more spreading germs and bacteria in the kitchen when washing hands. ... "
" ... I have wanted an automatic soap dispenser for a long time. ... "
" ... Best thing about this is that I can any soap I want. ... "
" ... The automatic soap dispenser is attractive and I like that it is adjustable. ... "
" ... Love the automatic hands free dispense of soap. ... "
Fit
19bottom, cover, sink, remove, water
+47%
-53%
" ... The battery compartment has a fitted outer cover and an inner cover that's screwed in place. ... The inner cover screws are in too tight to remove. ... "
" ... Bottom cover plate doesn't stay on either. ... "
" ... When you put your hand in front of it, it would offer either a tiny bit of soap or it would keep going for like 4 squirts even after you pulled your hand away. ... "
" ... Also, when it still did work, it was very difficult to remove the piece on top to put soap in. ... "
" ... Water gets into the base even with the plastic black ring (which falls off all the time). ... "
" ... We remove the clog and put it back together. ... "
" ... The bottom seal was broken and the cover just fall off. ... "
" ... Slow and amount of soap it would hold was too small, requiring constant refills. ... "
Product As Described
17works, advertised, like the picture, described, today
+94%
-6%
" ... Just received today and it works just as advertised. ... "
" ... Works as advertised. ... "
" ... works as advertised. ... "
" ... This product works as advertised. ... "
" ... Works as advertised. ... "
" ... Product works as advertised! ... "
" ... Works as advertised. ... "
" ... It works just like described . ... "
Size
16size, compact, sleek, perfect, make
+94%
-6%
" ... It fits well with the bathroom decor and takes up very little space. ... It's also the perfect weight, even empty so it doesn't topple over into the sink. ... "
" ... It is compact, pretty and works well. ... "
" ... The footprint is small. ... "
" ... Its easy to fill and comes with a compact flexi funnel to make it easier. ... "
" ... It is small and compact compared to the behemoths I purchased in the past. ... "
" ... We will be purchasing more for our home and small business! ... "
" ... Slim line, not bulky looking like so many dispensers. ... "
" ... Just the right size. ... "
Controls
14soap, buttons, volume, dispensing, press the button
+29%
-71%
" ... The "smart dose button" is either too much or none there is no in between. ... "
" ... My review is for the older model, that has a single power button and not the +/- one. ... "
" ... I have to press the button down for a few secs everything before any soap is dispensed. ... "
" ... Stopped working after 3 months, red led blinks twice when holding down + and - buttons but no soap is dispensed. ... "
" ... When I press the button to set the dispensing amount it lights up still but no soap comes out. ... "
" ... Finally, I wish there were more than just the button to adjust the amount of soap that comes out - without pushing the button and dispensing some soap, there's no indicator to tell you if you're on the highest or lowest setting. ... "
" ... Hard to change the volume. ... "
" ... Often when touching both buttons at the same time to increase stream the unit would turn off. ... "
Sound Quality
13comes, noise, makes, light, sensor
+15%
-85%
" ... When i wave my hand in front of the sensor, it lights up and makes a pumping sound but then soap only comes out on about the 5th or 6th try. ... "
" ... Light lights up, makes a dispensing noise, and NO SOAP. ... "
" ... It makes the sound, but nothing comes out. ... "
" ... However after filling it with soap today, nothing happen except it makes a rather loud sound and no soap comes out please look at the picture below as that's the soap that I added. ... "
" ... I still hear the motor making a noise whenever the sensor is activated, but no soap comes out. ... "
" ... The sensor light goes on but nothing comes out (no sound either so it's not trying to pump the soap at all). ... "
" ... Periodically, we would hear it dispense. ... "
" ... The light turns red and makes noise, but no liquid comes out. ... "
Features
13light, works, red, mode, feature
+46%
-54%
" ... Like it when it works, but basically am in hate mode right now. ... "
" ... Used for about a month and now one of the units beep and light will come on, but the pump motor will not run, so no soap comes out. ... "
" ... The light turns red and makes noise, but no liquid comes out. ... "
" ... The red light no longer blinks on "standby". ... "
" ... The red blinking light no longer works. ... "
" ... For some weird reason it did it only when the lights were off. ... "
Wash Programs
11settings, dispense, much, dispensed, amount of soap
+64%
-36%
" ... I love that it has 3 settings for the amount of soap dispensed. ... "
" ... You can adjust the amount of soap that will be dispensed. ... "
" ... I like that it has settings to set how much soap you want it to dispense . ... "
" ... Nice feature to let you adjust how much soap is dispensed. ... "
" ... I have filled it with my favorite liquid soap and loved the fact that it had 3 settings to choose the amount of soap to dispense. ... "
For Kids
10use, sink, perfect, mother, love
+90%
-10%
" ... Great for a house with little kids. ... "
" ... nice design, the kids love it. ... "
" ... You can adjust the amount dispensed which is perfect for little kid hands! ... "
" ... Great product for use around the sink and for children. ... "
" ... Perfect for anyone but amazing for small children! ... "
" ... Great idea for kids just learning how to wipe. ... "
" ... My son bought one, and I liked it so much, I bought one for myself. ... "
As Gift
9one, bought, purchased, sister, giving
+89%
-11%
" ... I purchased 2 of these from the same seller, one as a gift and one for myself. ... The one given as a gift worked for exactly 4 weeks. ... "
" ... Was a gift for my mother and she said it's working great! ... "
" ... Giving second one for Christmas. ... "
" ... I think I will end up giving a few of these as gifts this Christmas. ... "
" ... Purchased as a gift for my wife, she loved it! ... "
" ... I purchased this soap dispenser as a gift for my daughter. ... "
" ... I'm so pleased with them, I gave my sister one for her birthday. ... She was happy with her gift and loves how handy they are to use. ... "
" ... Great product, I've had one for several years and bought this one as a gift because it's so practical. ... "
Software Platform
8update, amazon, updated, send, 2019
+25%
-75%
" ... At that point the owner became less "personal" and referred me to Facebook to send a message to staff. ... "
" ... And their contact is thru Facebook ... not EVERYONE uses Facebook. ... "
" ... The manufacturer website wasn't working so I Emailed Amazon Customer service who provided me with an updated website. ... "
" ... I am not sure why someone from their "Facebook team" would not be contacting me and why I would have to logon to Facebook to report my concern. ... "
" ... Update: Worked for two days then failed. ... "
Ease of Cleaning
8looks, easy to use, easy
+88%
-13%
" ... So it stays clean. ... "
" ... Clean sleek lines. ... "
" ... Stainless steel equals easy to clean. ... "
" ... clean looking on the counter. ... "
" ... A great aid for when doing food prep or for a quick cleanup! ... "
" ... Looks clean and elegant. ... "
Water Usage
7soap, sink, one, dispenser, prevent water
-100%
" ... Defeneatily not that product would fail following a few drops of water. ... "
" ... It is useless on a sink as all you have to do is turn on the water and the dispenser unloads soap on the sink top. ... "
" ... I believe it is not properly sealed on the bottom to prevent water damage. ... "
" ... Did not dunk it in the water to clean it, just wiped it. ... "
" ... No water in the battery compartment. ... "
" ... I think a soap dispenser should be expected to be by water and made accordingly. ... "
" ... Don't order this one if it will get any water near it frequently. ... "
Volume
6soap, one, nothing, makes, dispensing
+50%
-50%
" ... It was not working volume is just one drop and i am odering a new one n return your back soon. ... "
" ... Hard to change the volume. ... "
" ... However after filling it with soap today, nothing happen except it makes a rather loud sound and no soap comes out please look at the picture below as that's the soap that I added. ... "
Overall performance
5product, performance, fast, good, design
+100%
" ... Shipping was fast and reliable. ... "
" ... I love this it elegant and performance is great have ordered a second one and I'll be ordering two more . ... "
Drying
5dry, work, soap, stars, ever
+20%
-80%
" ... If I don't use it for a day or so, the soap dries, making the soap squirt out at weird angles (not on the sponge). ... "
" ... I've kept them dry, new batteries, no damage, not overused. ... "
" ... Been letting it dry out for almost a week now and nothing. ... "
" ... I let it dry out and now it works most of the time, but i cannot change the amount of soap that is dispensed. ... "
User Manual
4tried, pump, go, warranty, sent
+25%
-75%
" ... Also note that the manual states only fill it 80% full. ... "
" ... Here's a brief run-down of the "troubleshooting" manual that acknowledges all the ways this fussy unit will inevitably fail: ... "
" ... I was worried I would have to return it and I misplaced the manual but I was able to easily reach out to the owner of the small business that sells them and he was very helpful. ... "
Fingerprint
4proof, love, finger, new, dose
+75%
-25%
" ... Love that it doesn't leave finger prints, it always shiny and new, The fact that I can control the dose with the new smart dose button is a great plus! ... "
" ... I also love that it's fingerprint resistant! ... "
" ... The stainless steel finish is totally fingerprint-proof. ... "
For Running
3motor, hear
+67%
-33%
" ... Mine is in my bathroom and gets a workout. ... "
" ... A classic run-around. ... "
Color
3stainless, yellow, steel, plastic, parts
+67%
-33%
" ... I like the design and the touch of the material, it match with my kitchen stainless color. ... "
" ... The color is perfect with my stainless steel sink and brushed nickel faucet in the kitchen and matches the faucet in the bathroom as well. ... "
Door
3battery
+33%
-67%
" ... The outer door broke when I lightly opened it. ... "
" ... - The battery door rusts ... "
Defective Delivery
3dispensers, defective
+33%
-67%
" ... It was broken from the moment we opened it. ... "
" ... The reviews must be fraudulent as it seems unlikely that I would get 2 defective dispensers. ... "
Washer Dryer
3letting it dry, dry
-100%
" ... Also, the soap dries on the spigot. ... "
" ... Been letting it dry out for almost a week now and nothing. ... "
" ... I let it dry out and now it works most of the time, but i cannot change the amount of soap that is dispensed. ... "
Freezer
3stopped, dispensing
+33%
-67%
" ... however,after only 9 months, dispenser simply emits a "whine" and does not dispense soap ... "
" ... Dispenser stopped dispensing. ... "
Call quality
3nick, happy, email, customer
-100%
" ... Since then I was expecting to hear from the company and I even wrote to them to no avail. ... "
" ... You could hear it trying to despense but nothing came out. ... "
" ... On top of that, in an attempt to get customer support from The Lovely Store, I wasted 10 days on a phony email conversation with "Nick". ... "
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Specifications
No specs available.