Last Updated: November 25, 2018 (Refresh Now)
Wink Hub 2
Last Updated: November 25, 2018 (Refresh Now)
7.6
SCORE
/10
Total Reviews
587
Old Reviews
16
Unverified
92
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WIFI
Review Analysis - 479 recent, verified reviews
Detailed Mode
Device Compatibility
241wink, wink hub 2, automation, app, alexa
+78%
-22%
" ... Love my Wink system, and this unit is a great advance over our original Wink Hub. ... "
" ... great for connecting multiple smart home devices. ... "
" ... App and Hub recognize devices and allow easy access of Smart Home devices to Echo. ... "
" ... The Wink Hub 2 is much more stable than the original Wink Hub. ... "
" ... Performs well with supported devices. ... I use this as an alternate for some home devices and Smartthings Hub for others. ... "
" ... Much better than the old hub. ... "
" ... I am using it with Amazon's Alexa and that was easy to do too. ... I have found Wink to be easy to use when adding new smart home products and the scope of products that it is compatible with is quite extensive. ... "
" ... I was looking to connect my schlage connect lock and it paired very easy. ... "
Software Platform
96app, alexa, hub, integration, smartthings
+63%
-38%
" ... I can now create and delete user code remotely. ... "
" ... App and Hub recognize devices and allow easy access of Smart Home devices to Echo. ... "
" ... Development is keeping up with new products and software updates are timely. ... "
" ... It has such a consumer ready and fleshed out user interface. ... "
" ... The Wink app lets me know if there is an update available and makes it a breeze to update. ... "
" ... Added wink hub 2 to my smart home setup. ... "
" ... But after a couple tries fiddling with the app and some patience, it pairs with my lock. ... "
" ... I loved Wink! ... Then I bought a Wink Hub2. ... "
Apps
94wink, hub, alexa, integration, chamberlain
+56%
-44%
" ... I can now create and delete user code remotely. ... "
" ... App and Hub recognize devices and allow easy access of Smart Home devices to Echo. ... "
" ... Program functionality not as robust. ... "
" ... The Wink app lets me know if there is an update available and makes it a breeze to update. ... "
" ... So far I have had no issues with managing my front door through the app. ... "
" ... But after a couple tries fiddling with the app and some patience, it pairs with my lock. ... "
" ... Now I look forward to getting more devices I can add/automate/control with the Wink App. ... "
" ... The App transferred all my settings - devices etc . ... "
Ease of Use
82easy to set, setup, simple, wink, easy to use
+95%
-5%
" ... Easy to set up. ... "
" ... Works with everything and simple to use. ... "
" ... It has such a consumer ready and fleshed out user interface. ... "
" ... I was looking to connect my schlage connect lock and it paired very easy. ... "
" ... It added the switch seemingly easy enough. ... "
" ... Works great and easy to use. ... "
" ... It was super simple to set up. ... "
" ... I had no problem with gen 1 and setting this Gen 2 up and using was just as easy. ... "
Setup
77easy, easy to set, simple, instructions, wink
+88%
-12%
" ... Easy to set up. ... "
" ... I was looking to connect my schlage connect lock and it paired very easy. ... "
" ... Setup was easy out of the box. ... "
" ... It was super simple to set up. ... "
" ... Easy to set up, just plug into your wirless router and download the app. ... "
" ... Easy install and setup. ... "
" ... It was easy to transfer everything over from my old Wink Hub into the new Wink Hub 2. it was a easy setup took about 7 minutes to update through the Wink App. ... No monthly fees, once setup you done. ... "
" ... Set was really easy. ... "
Ports
72wink hub 2, wink, original, hubs, ethernet
+78%
-22%
" ... I highly recommend doing your research before purchasing any of these smart hubs, especially since certain products only work specifically with one or the other. ... "
" ... The Wink Hub 2 is much more stable than the original Wink Hub. ... "
" ... Much better than the old hub. ... "
" ... Using to control the Sylvania lamps (without Sylvania hub). ... "
" ... This is the second Wink hub I have purchased. ... The Wink 2 hub is vastly superior to Wink’s first generation hub. ... "
" ... Since getting thing new hub, I haven't had any issues with it losing connection to my router because I'm using the built in Ethernet port. ... "
" ... The Wink Hub 2 works a little faster than the first one and able to see more products. ... I wanted to but my Son a hub. ... "
" ... great product, does not lose connection with bulbs randomly like other hub did. ... "
Product Reliability
67hub, update, wink hub, returned, reselling
+49%
-51%
" ... Nothing but problems. ... "
" ... I am revising my original rating of 3 starts, down to 2. ... "
" ... I have returned my device to Amazon and I dearly hope that they stop reselling returned/used devices and start returning these things to the manufacturer instead. ... "
" ... My second issue, and one of my biggest points of frustration, is the fact that after a YEAR of owning this thing, they still refuse to fix their awful Honeywell thermostat integration. ... They are knowingly reselling a product that for several years has not worked correctly in conjunction with their product. ... "
" ... We got the switch back online and then I went to plug it in outside and it goes offline again. ... So why isn't the one zwave that is working hop to the other one?? ... "
" ... It’s too bad that it loses connection with important devices within a week. ... "
" ... If they go out of business, you are out of luck. ... "
" ... I bought this because my Wink 1 hub had some compatibility issues. ... "
Wifi
34network, wink, hub, wi fi, wink hub
+71%
-29%
" ... I really like having local control regardless of internet connectivity. ... "
" ... Being Wi-Fi connected allows flexibility of placement. ... "
" ... Works great for my WiFi lock ... "
" ... It is incredibly fast at operating my Wi-Fi controled devices and Wink provided easy to follow instructions if you need to reset and reprogram a device. ... "
" ... Both support a variety of home automation protocols, including Z-wave, Zigbee and wifi. ... The hub must be used in conjunction with a router, to which it can connect either by ethernet or wifi. ... "
" ... I use them because they function really well with the wifi based Schlage locks. ... "
" ... You simply plug it in and WIFI to the Hub, if you are doing WIFI, and from their tools you tell it your WIFI network and password, and you're done with the setup. ... "
" ... And it seems to work on all the devices throughout my home--the range is as good as or better than any WI-FI device I've used. ... "
Features
33wink, z wave, lutron, caseta, lights
+70%
-30%
" ... It works with my schledge lock. ... "
" ... Program functionality not as robust. ... "
" ... Works amazing and has so many features. ... "
" ... It is also a huge step down from the features provided the alexa/wink combo. ... "
" ... I use it to control my door lock and some lights. ... "
" ... Once reset, it was easy to assign the hub to my account and pair with a leviton light switch and door lock. ... "
" ... 30 switches installed (dimmers, fan switches, light switches) ... "
" ... "Lamp on/Lamp off." ... "
Network
32network, hub, wifi, house, throughout
+78%
-22%
" ... We have them both in service now, each covering a different area of our house/yard. ... "
" ... Getting the hub within range and avoiding as many walls as possible is recommended, but not impossible for it to work. ... "
" ... Connection was immediate. ... "
" ... Range is good. ... "
" ... Great range through home. ... "
" ... One thing I like about this new hub is that I can add a new item without having to move the hub within 5 feet of the device I'm adding. ... I prefer having it located in another room than the router. ... "
" ... Easier and quicker to hook up to the wifi and it seems to have a stronger signal than the old version. ... "
" ... Works well, just wish it had an improved range. ... "
Capacity
31home, smart home, room, home automation, hub
+90%
-10%
" ... We have them both in service now, each covering a different area of our house/yard. ... "
" ... This means that it's pretty likely that someone could easily pwn my house. ... "
" ... This is what makes a house into a smart home. ... "
" ... Next will be my thermostat to become an even better smart home. ... "
" ... Our house is still under renovation so we haven't moved in yet to take full advantage of everything but I am happy to know that help is only a phone call away! ... "
" ... Great for making your home a smart home ... "
" ... Great range through home. ... "
" ... I installed z-wave locks and a garage door opener in my house. ... "
Controls
23control, switch, switches, wink, lutron
+39%
-61%
" ... Very limited thermostat controls. ... "
" ... when you load it up and see the status of all your lights, it doesn't update to show you which lights are on and off. ... "
" ... No lights, nothing. ... "
" ... While I understand it's not possible to support everything under the sun Wink seems to be lagging behind the competition in a few key areas. ... "
" ... The idea was to have routine to turn on three of the switches when one was turned on. ... "
" ... My only complaint here would be that there's a super bright status light on the front of the device that you cannot dim / turn off so, if you're thinking of using it in a room you sleep in, better buy some electrical tape to stick over it. ... "
" ... The light control shortcuts are explicit-action only ... "
" ... The only method I found to unlock the hub and allow the other phone to control functions is to kill the app on the other phone. ... Talk about stupid programming . ... "
Door
22lock, garage, front door, wink, unlock
+68%
-32%
" ... So far I have had no issues with managing my front door through the app. ... "
" ... I also had my chamberlain garage door opener hooked up and that was a breeze. ... "
" ... Runs all my locks remotely and allows me to manage keycodes and unlock doors - best invention! ... "
" ... I use it to control my door lock and some lights. ... "
" ... This is awesome, added door locks and love it. ... "
" ... Had to get this to remotely lock/unlock our doors. ... "
" ... I installed z-wave locks and a garage door opener in my house. ... "
" ... Works with Schlege Connect door lock to allow remote sensing and locking. ... "
Marketplace
22original, item, works as advertised, exactly as described, described
+77%
-23%
" ... Item as described. ... Will buy from again. ... "
" ... exactly as described ... "
" ... Thank you wink for being so damn awesome. ... "
" ... Product as described. ... "
" ... works as advertised ! ... "
" ... Item received brand new in the box, works as advertised. ... "
" ... Works as advertised, almost . ... "
" ... Amazon processed the return quickly with no hassles. ... "
Bluetooth
18bluetooth, pairing, wink, pair, paired
+67%
-33%
" ... I was looking to connect my schlage connect lock and it paired very easy. ... "
" ... This is good news for the future, though at this time the capability isn't very fleshed out with individual Bluetooth accessories.) ... "
" ... It keeps my Sensi thermostat connected and works with my Switchmate Bluetooth switches. ... "
" ... It is easy to set up and has many compatible devices that pair reliably. ... "
" ... Paired it with a Schlage lock and Echo Dot with no issues. ... "
" ... pairing the devices to the HUB. ... "
" ... Everything connects quickly and easily, and usually on the first try. ... "
" ... Pairing to devices is also very easy with step by step guidance in the app. ... "
Design
16looks, want, design, visually, looking
+63%
-38%
" ... It looks like it should be easy and parts of it actually are. ... "
" ... Easy to use and visually appealing. ... "
" ... Visually, I prefer this thinner, and less bulky version. ... "
" ... Its very sleek looking also, would look great exposed on a bookshelf. ... "
" ... It might take a while to get it exactly the way you want, but if you put in the effort it'll absolutely pay off. ... "
" ... This product was design and built very well! ... Looks sleek too :) ... "
" ... Looks great too! ... "
" ... I like he design a lot better than the previous model (why on Earth did design the power cord like that?). ... "
Other
14motion, wink, motion sensor, door sensors, motion detectors
+57%
-43%
" ... 4 Nest Cameras (Wink alerts and robots AMAZING) ... "
" ... This is a huge plus with the Wink hub vs SmartThings. ... "
" ... SmartThings hub v2 that this is replacing). ... "
" ... WINK works excellente with gocontrol sensors ... "
" ... Motion detectors can be used to sense your presence or as an ad hoc security system - "if motion detector is triggered, notify me with a text and/or email". ... My biggest wish for Wink Hub 2 going forward is for more and different types of sensors. ... Sensors for outside the house (e.g., exterior motion sensors) would be ideal. ... "
" ... Installing the gocontrol window/door sensors required you to be quite close to the hub in order to conduct the sync operation. ... "
" ... I set up z-wave lights to turn on with Z wave motion detectors it will work sometimes then other times it will turn the lights on and never shut them off again, then all the sudden certain lights will show as disconnected when they are literally 15 feet from each other. ... Just when I think I have it working with the motion detectors, the lights will turn on and it will work one time. ... "
" ... motion and door sensors ... "
ISP
14connect, well, router, connection, also
+79%
-21%
" ... I upgraded because ? ... "
" ... Connection was immediate. ... "
" ... works just like it should ... "
" ... I bought it to connect to my kwikset doorlock. ... "
" ... Works well for me. ... "
" ... Works perfectly for me. ... "
" ... works well for me. ... "
" ... I chose wireless. ... "
Price
13price, money, waste of money, waste, point
+38%
-62%
" ... I purchased this in good faith and now have $370.00 worth of paperweights. ... "
" ... This wink is waste of money. ... "
" ... I consider my purchase of Hub 2 a complete waste of time and money. ... "
" ... Do not waste your money ... waste of money. ... "
" ... you get what you pay for apparently. ... "
" ... Not worth to by . ... "
Build Quality
12lock, version, unfortunately, solid, piece
+58%
-42%
" ... I have the first version and this version and am pleased with the improvements made. ... "
" ... I did a lot of research and it was a tough choice. ... "
" ... Price is great - even better now after recent drop. ... "
" ... It's skinny and tall, and I put it in my office on one side of my house and it works fine with all the devices. ... "
" ... I decided to change out by deadbolt locks. ... "
" ... It's been rock solid. ... "
" ... The pros were it is, apparently, a Home Depot product, which for some reason made me feel better. ... "
Lagging
11delay, slow, seconds, second delay, randomly
-100%
" ... It will also go into long 20 second delay when just turning on a light. ... "
" ... I unplugged it for 10 seconds, then plugged it back in, thinking it would just come back on. ... "
" ... This would be ok, but now there is a long delay after I give a command to Alexa, before the smart device responds. ... "
" ... It will often just hang up and there can be as long as a 30-60 second delay to turn a light on or off. ... "
" ... The locks go offline randomly and use up batteries in a two weeks or less. ... "
" ... I have to restart it about three times to finally get it to appear online. ... "
" ... Then they turn on again and will not shut off. ... "
" ... after 4 months of using it I downgrade my upgrade because it is too slow. ... "
Remote
11lutron, wink, remotes, radio based remotes, pico remote
+73%
-27%
" ... You can lock and unlock the deadbolt from remote. ... "
" ... Thanks to Amazon's Echo (a/k/a Alexa) and the cloud I don't need a bunch of remotes all over the place and can just have Alexa turn a light off or change the TV channel. ... If all you want is remote controlled lamps, there are less expensive solutions, but if you want something affordable that can grow using established (and future) standards, Wink is the way to go. ... "
" ... Have programmed for notifications and can lock it remotely. ... "
" ... Remote interface if through Wink's web app in the cloud, that we can access by our smart phones. ... "
" ... Pros- control everything , I have, locks, Lutron Caseta, thermostats and more. ... "
" ... Once I connected the Lutron dimmers, it also prompted me to pair the Lutron Pico remote controls which needed to be connected. ... Once the setup was complete I was able to see the switch and remote in the app. ... "
" ... I can now open/close the garage door almost as fast as with my remote control . ... "
Returns
11amazon, returned, returning, refund, faulty
+18%
-82%
" ... I have returned my device to Amazon and I dearly hope that they stop reselling returned/used devices and start returning these things to the manufacturer instead. ... "
" ... Wish I could return it but too much time has gone by since purchase. ... "
" ... Returned, buying something else. ... "
" ... As a ton of potential but ultimately disappointing and returned to Amazon. ... "
" ... So I returned their garbage to amazon. ... "
" ... I actually returned this and was pretty disappointed with it. ... "
" ... I've never once had to return anything from Amazon yet, it appears this faulty unit will be the first. ... "
" ... I was already returning the product by this time. ... "
As a Starter Product
10home, home automation, system, product, hub
+80%
-20%
" ... What a great product to get started with your home automation. ... "
" ... Amazing product for DIY home automation. ... "
" ... Love me some home automation! ... "
" ... This is my first home automation hub. ... "
" ... I been doing home automation projects since the X10 system was the BMOC. ... I moved to a Wink hub and I am loving Home Automation again. ... "
" ... I am new to home automation. ... "
" ... Great home automation system. ... "
" ... This is my first foray into home automation. ... "
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Specifications
Connectivity
FM Radio: Yes
WiFi: Yes
Recommendations
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