Last Updated: January 30, 2020 (Refresh Now)

WD 2TB Black My Passport Portable External Hard Drive USB 3 0 WDBS4B0020BBK WESN

Last Updated: January 30, 2020 (Refresh Now)
8.6
SCORE
/10
Total Reviews
485
Old Reviews
0
Unverified
13
Spam Test
PASS
3
NUMBER OF USB PORTS
Yes
USB

Review Analysis - 472 recent, verified reviews

Detailed Mode
Memory
 107
storage, files, wd, external, hard drive
+86%
-14%
comment
" ...  I download my RAW images from SD cards to this external drive to process photos. ... Seamless workflow using my laptop that has smallish hard drive.  ...  "
comment
" ...  Easy to use, holds enough storage  ...  "
comment
" ...  I am extremely happy with my first purchase of an external portable hard drive. ... I've been able to move my pictures and videos from my laptop to the My Passport external hard drive without any problems.  ...  "
comment
" ...  Perfect 2TB space, very fast transport speed, easily connectable, compact and easy to use.  ...  "
comment
" ...  Viewing stored files on WD 2TB Passport through a WD Live Media Player, (old school), which don't accept larger capacity HD's.  ...  "
comment
" ...  Just what I was looking for - 2 terabyte external (portable) drive.  ...  "
comment
" ...  I got 2 different 2TB drives and both worked quickly and efficiently.  ...  "
comment
" ...  Used for PS4 storage and it’s essentially a plug and play storage.  ...  "
Ease of Use
 64
easy, simple, set, easy to set, easy to install
+94%
-6%
comment
" ...  Setup was easy.  ...  "
comment
" ...  Very small and easy to use.  ...  "
comment
" ...  It was very easy .  ...  "
comment
" ...  Easy to use and works at acceptable speed  ...  "
comment
" ...  It is simple to use.  ...  "
comment
" ...  It does the job eventually, but the setup and applications should be more easy to use and more intuitive.  ...  "
comment
" ...  Small, easy to setup/understand and use.  ...  "
comment
" ...  Easy to install  ...  "
Device Compatibility
 59
computer, drive, pc, backup, windows
+68%
-32%
comment
" ...  Left a PC Environment at work can you send Mac at home works fantastic.  ...  "
comment
" ...  I bought a couple of these drives to store and watch home movies on our TV. ... It works fine on computers without any problems, but If you are considering buying one of these, make sure it works on the device you are buying it for.  ...  "
comment
" ...  Not only is my data incredibly important to me, so is the overall configuration of my computer systems.  ...  "
comment
" ...  i had to backup my macbook to the hard drive for the first time in 2-3 years, but it was very quick.  ...  "
comment
" ...  What I was looking for was a simple interface where I could plug this into my PC and then see its icon on my desktop. ... I could then create folders on it and then drag and drop from my PC and phone onto this drive.  ...  "
comment
" ...  I've got a number of these WD My Passports on several PCs and consoles, and they have all worked really well.  ...  "
comment
" ...  It's easy, just plug into your computer, and that's it.  ...  "
comment
" ...  works ok with my HP laptop  ...  "
Product Reliability
 53
wd, month, stopped working, stopped, failed
+45%
-55%
comment
" ...  Stopped working (cable connection was flaky). ... Sent it back to WD, and they sent it back to _me_ with no explanation at all.  ...  "
comment
" ...  But when I try backing up my drive that I bought this for, I get constant errors and it tells me to run chkdsks and all that jazz and that there are bad sectors all over the place. ... I run the chckdsks and use all of the tools they want me to, yet none of them return errors. ... I'll be sure to avoid WD from here on out and see how badly Seagate and the likes fail me next .  ...  "
comment
" ...  Stopped backing up about 10 months after I bought, kept trying, recently went to Apple store but didn’t work! ... Last one worked, this one does not so will not buy again.  ...  "
comment
" ...  I really hope this is a solitary manufacturing issue, because my first drive failed about a couple days, and my second drive failed after a couple weeks. ... Considering I am used to WD hard drives lasting years, this is very disappointing.  ...  "
comment
" ...  This is the second WD broke after little use.  ...  "
comment
" ...  Then at the end of Feb. it stopped working and I could not get any of the data off of it.  ...  "
comment
" ...  lasted weeks then died I was so frustrated with it I just thru it away  ...  "
comment
" ...  Mine died with 3 months. ... Started "beeping" at about 2 months, and died within a month of that,  ...  "
Setup
 42
setup, software, set, wd, easy to install
+95%
-5%
comment
" ...  After the setup, you can forget about it.  ...  "
comment
" ...  WD software is user-friendly and it was very easy to set up scheduled backups on windows 7 desktop.  ...  "
comment
" ...  It's easy, just plug into your computer, and that's it.  ...  "
comment
" ...  It does the job eventually, but the setup and applications should be more easy to use and more intuitive.  ...  "
comment
" ...  Compact external hard drive, Easy setup and transfer,  ...  "
comment
" ...  I had no issues with the installation, the process was very quick.  ...  "
comment
" ...  It's easy to set-up/install, but please read carefully before you just madly accept any and all offers the program may encourage.  ...  "
comment
" ...  Easy to install  ...  "
Overall performance
 36
speed, write, hard drive, transfer speeds, files
+89%
-11%
comment
" ...  While connected to my Surface, it was fast enough reading and writing that editing photos was not uncomfortably slow.  ...  "
comment
" ...  I have downloaded a considerably large amount of games on the Hard Drive and nothing has gone wrong and speed is to be expected from a Hard Drive. ... Its not the speed of a SSD but better then the hard drive inside my Xbox that is full. ... If your are going to use it as a hard drive for a computer and your moving your hard drive a lot, then I can't answer if this is good for the purpose.  ...  "
comment
" ...  It reads and writes date extremely fast which makes my server fast, it is quiet, and I can easily unplug it and take it with me if I have to.  ...  "
comment
" ...  Reads and Write data very quickly.  ...  "
comment
" ...  Seems to have no issues and it's responsive.  ...  "
comment
" ...  Fast, no problems.  ...  "
comment
" ...  Note that the write speed does drop when you're copying over a lot of small files.  ...  "
comment
" ...  fast and stability  ...  "
Software Platform
 30
drive, backup, windows, wd, windows 10
+47%
-53%
comment
" ...  Requires software downloads, online account creation and other annoyances.  ...  "
comment
" ...  This drive has a fatal error and I feel that they should have better quality control on this thing.  ...  "
comment
" ...  The software that comes with it is already outdated so you have to download completely different software  ...  "
comment
" ...  Windows was unable to format the drive, neither quick nor long.  ...  "
comment
" ...  The most important thing about this drive is DO NOT INSTALL WESTERN DIGITAL'S "DISCOVERY" AND "MY CLOUD" program apps to your computer. ... I cant totally delete it and I can't find a solution anywhere on the net.  ...  "
comment
" ...  When trying to access my data files I now get the error messsage "The file or directory is corrupted and unreadable."  ...  "
comment
" ...  It was not recognized immediately on Windows 10.  ...  "
comment
" ...  But when I try backing up my drive that I bought this for, I get constant errors and it tells me to run chkdsks and all that jazz and that there are bad sectors all over the place. ... I run the chckdsks and use all of the tools they want me to, yet none of them return errors.  ...  "
Ports
 30
plug, drive, port, usb 3 0, external
+80%
-20%
comment
" ...  The drive was plug and play and works great.  ...  "
comment
" ...  Much faster than my old USB 2.  ...  "
comment
" ...  (just plug it into a computer).  ...  "
comment
" ...  I am using this connected to my 3.0 USB port.  ...  "
comment
" ...  I liked how portable it was - ran off of USB3.0 input for both data and power.  ...  "
comment
" ...  Much faster USB 3.0 transfer rate, thank God USB 2.0 slowness days are over with. ... Be nice if they included a USB A- to USB C cable or adapter with USB C ports taking over in new cases  ...  "
comment
" ...  The WD 2TB My Passport External Drive--USB 3.0 was the drive I needed to backup my PC.  ...  "
comment
" ...  I attributed it to not receiving enough power from the USB on the tv and bought an Anker usb hub with a power input.  ...  "
Size
 27
size, portable, compact, carry, go
+96%
-4%
comment
" ...  It works very well on my 1 month of travel.  ...  "
comment
" ...  I don't use it portable all that much but when I do its perfect.  ...  "
comment
" ...  I love its small casing  ...  "
comment
" ...  This size should last me for a long time.  ...  "
comment
" ...  Fast and portable.  ...  "
comment
" ...  This little pocket style drive is about as good as these get.  ...  "
comment
" ...  Easy to use (just plug it in, and go), very compact and portable, and for $65.oo you can't beat it!  ...  "
comment
" ...  Works well, compact, great price.  ...  "
Storage
 24
storage, capacity, fit, enough, tons
+100%
comment
" ...  I wanted a storage unit.  ...  "
comment
" ...  I've got tons of room now and couldn't be happier!  ...  "
comment
" ...  Plenty of space.  ...  "
comment
" ...  About the size of a deck of cards (not as tall).  ...  "
comment
" ...  20 in various storage sizes.  ...  "
comment
" ...  Plenty of room to keep all his games and the best of all things, according to him, it is compact and he can fit it in his pocket with memory to spare.  ...  "
comment
" ...  Easy to use, holds enough storage  ...  "
comment
" ...  May get another one with more space.  ...  "
Price
 22
value, product, money, worth, drive
+100%
comment
" ...  And most importantly, they won't cost you a fortune!  ...  "
comment
" ...  Works well, compact, great price.  ...  "
comment
" ...  perfect, just what i was looking for, at the right price.  ...  "
comment
" ...  very good, and low price  ...  "
comment
" ...  It was a great value for the money.  ...  "
comment
" ...  Good price and something that really works just the way you want it to.  ...  "
comment
" ...  Worth the money!  ...  "
comment
" ...  It's a great drive for a great price.  ...  "
Gaming
 20
ps4, storage, space, console, xbox
+90%
-10%
comment
" ...  Now I have plenty of space to store games and game data.  ...  "
comment
" ...  Having an extra 2TB makes a massive difference if you're like me and want to have a bunch of games (more than 4) downloaded at one time.  ...  "
comment
" ...  Boys used this for more memory for ps4 and ps3 games so they could save their progress and not have to delete it.  ...  "
comment
" ...  Holds all of may games, and seems to free up enough space to make my console run smoother.  ...  "
comment
" ...  Helps you download more games into Xbox, lots of storage for a good price, the boys loved it.  ...  "
comment
" ...  Perfect for game storage  ...  "
comment
" ...  Couple of simple steps on the PS4 to set it up and voila, now I have 2.5 terabytes to use for games!  ...  "
comment
" ...  Plenty of room to keep all his games and the best of all things, according to him, it is compact and he can fit it in his pocket with memory to spare.  ...  "
USB
 15
wd, usb 3 0, passport, external hard drive, usb
+87%
-13%
comment
" ...  Small external hard drive.  ...  "
comment
" ...  I am extremely happy with my first purchase of an external portable hard drive.  ...  "
comment
" ...  It's an external hard drive .  ...  "
comment
" ...  I have many WD USB drives, and all the others have performed very well  ...  "
comment
" ...  Much faster than my old USB 2.  ...  "
comment
" ...  Have used an older 1TB My Passport external USB interface drive for about 7 or 8 years with no issues.  ...  "
comment
" ...  This is the second WD 2TB Black My Passport Portable External Hard Drive - USB 3.0 - WDBS4B0020BBK-WESN I bought from Amazon.  ...  "
comment
" ...  It's possible to have different formats for different partitions of the same external HDD like I did for Windows and Mac simultaneously.  ...  "
Apps
 14
files, drive, wd, backup, download
+36%
-64%
comment
" ...  The software that comes with it is already outdated so you have to download completely different software  ...  "
comment
" ...  The software that this drive came with was out of date, so I had to go to the WD website and download the updated software.  ...  "
comment
" ...  All the files I put on this device disappeared.  ...  "
comment
" ...  No me agradó en software para las copias , estoy utilizando EaseUS, que es más amigable  ...  "
comment
" ...  The device would not back up all files.  ...  "
comment
" ...  Requires software downloads, online account creation and other annoyances.  ...  "
comment
" ...  I installed 3 apps on my work computer & it still wouldn't let me copy files onto it.  ...  "
comment
" ...  The most important thing about this drive is DO NOT INSTALL WESTERN DIGITAL'S "DISCOVERY" AND "MY CLOUD" program apps to your computer.  ...  "
CD/DVD
 14
external hard drive, drives, drive, hard drive, disk
+86%
-14%
comment
" ...  I used to be a loyal iomega user and all of my legacy iomega drives still work perfectly.  ...  "
comment
" ...  This disk worked great with Linux right out of the box, but Timeshift requires an ext4 disk.  ...  "
comment
" ...  I didn't have any problem using this on macOS just use disk utility to reformat it.  ...  "
comment
" ...  With Seagate drive still having the continual .  ...  "
comment
" ...  I have used WD drives in the past and have always been reliable.  ...  "
comment
" ...  WD external hard drives are the best out there.  ...  "
comment
" ...  Hoping for long life on these disks.  ...  "
comment
" ...  I've bought several of WD's external hard drive's over the years, and this one remains my favorite.  ...  "
Marketplace
 11
good, fast, shipping, seller, amazon
+73%
-27%
comment
" ...  Item as described.  ...  "
comment
" ...  Exactly how shown.  ...  "
comment
" ...  thanks you are a good seller  ...  "
comment
" ...  Shipped in unbelievable time.  ...  "
comment
" ...  came as advertised  ...  "
comment
" ...  Fast shipment, low price, a good buy  ...  "
comment
" ...  EXCELLENT PRODUCT, AND SUPER FAST SHIPPING.  ...  "
Delivery
 11
delivery, product, arrived, price, fast
+91%
-9%
comment
" ...  Proper price, Proper performance and fast delivery.  ...  "
comment
" ...  Arrived in very good condition.  ...  "
comment
" ...  Shipped in unbelievable time.  ...  "
comment
" ...  Good item, arrived as expected.  ...  "
comment
" ...  Prompt delivery, good value  ...  "
comment
" ...  Great product, arrived in pristine condition and works right out of the box.  ...  "
comment
" ...  Great product, speedy delivery - highly recommend.  ...  "
comment
" ...  good point is faster delivery than expected delivery and can afford price during on sale  ...  "
Build Quality
 11
seems, like, build quality, plastic, extremely
+45%
-55%
comment
" ...  It's irritating to find products poorly rated simply because of damaged packaging, but when the packaging doesn't include items that it says does, and what's missing is vital to using the product, then I think ratings based on packaging is fair game.  ...  "
comment
" ...  Lately, I've been seeing quality drop drastically.  ...  "
comment
" ...  It is surely broken.  ...  "
comment
" ...  It made extremely loud metal scraping noises that were difficult to ignore and were pretty obvious signs that it was defective so I returned it.  ...  "
comment
" ...  This is the second WD broke after little use.  ...  "
Resolution
 7
wd, never, external, better
+100%
comment
" ...  Everthing you want in an external HD, unless you're wanting an SSD  ...  "
comment
" ...  They are my go to HD for durability.  ...  "
comment
" ...  Indeed, my internet provider actually called me (that was a first), wondering if I wanted a better package for downloading HD movies (grin).  ...  "
comment
" ...  I would highly recommend this HD.  ...  "
comment
" ...  great performing HD.  ...  "
comment
" ...  I am using this hd with a y cable for an external hd for my Wii U.  ...  "
Returns
 7
returning, returned, replacement, kohl, edit
-100%
comment
" ...  Sent it back to WD, and they sent it back to _me_ with no explanation at all.  ...  "
comment
" ...  Returned it and bought a different brand.  ...  "
comment
" ...  I returned it to Kohl's and promptly ordered another one figuring I was unlucky to get a defective one. ... New one showed up and was also DOA. ... These are a waste of time and money unless you are in need of a coupon to Kohl's when you go to return them.  ...  "
comment
" ...  But he did confirm a replacement was coming and when to expect it.  ...  "
comment
" ...  Returning it for another of the same model (hope that is not a mistake).  ...  "
comment
" ...  I gave up and figured I'd just return it, but then I couldn't eject it from my computer either because it said that it was still in use.  ...  "
Design
 6
nice, also, use, size, set
+100%
comment
" ...  Plus, it's very stylish :)  ...  "
comment
" ...  The shiny plastic part is easily scratched like all plastic and it definitely looks like I've had it longer than I do.  ...  "
comment
" ...  It's also pretty cute!  ...  "
comment
" ...  Looks nice also.  ...  "
For Kids
 5
daughter, bought, space
+100%
comment
" ...  I can only say my son needed more space and loves that I bought this for him.  ...  "
comment
" ...  Bought for my daughter.  ...  "
comment
" ...  My son loved it.  ...  "
comment
" ...  Daughter likes it a lot.  ...  "
comment
" ...  Son pleased with product  ...  "
Sound Quality
 5
weeks, pretty, noises, noise, loud
-100%
comment
" ...  While transferring data the drives make noise and then fail saying that there is no destination.  ...  "
comment
" ...  I need my external hard drive to handle more than a couple weeks, for crying out loud!  ...  "
comment
" ...  Within 4 weeks it was making a beeping sound.  ...  "
comment
" ...  It made extremely loud metal scraping noises that were difficult to ignore and were pretty obvious signs that it was defective so I returned it.  ...  "
comment
" ...  Today, it's making the same clicking noises the previous one did.  ...  "
Codecs
 5
files, file 2, drive, without, software
+60%
-40%
comment
" ...  Simple to format.  ...  "
comment
" ...  I play large 1080P video files straight from this drive without a single issue.  ...  "
comment
" ...  The second one for my Playstation 4 was even easier to connect and format.  ...  "
Video Playback
 5
without, videos, use, issues, storage
+100%
comment
" ...  I used this mainly to add storage for movies.  ...  "
comment
" ...  I play large 1080P video files straight from this drive without a single issue.  ...  "
comment
" ...  I stream movies off this with no issues  ...  "
comment
" ...  I've watched videos directly from My Passport without any issues.  ...  "
comment
" ...  I use these for DJing with videos.  ...  "
Fit
 5
fit, could, wd, take, storage
+80%
-20%
comment
" ...  I needed a little more storage and this fit the bill.  ...  "
comment
" ...  Compact and high capacity - perfect fit  ...  "
For Travel
 4
work
+75%
-25%
comment
" ...  Especially while traveling.  ...  "
comment
" ...  I'm a photographer and I bought this drive before a 6 week trip to India.  ...  "
comment
" ...  It works very well on my 1 month of travel.  ...  "
Cables
 4
short, cord, use, unplug, passport
+25%
-75%
comment
" ...  Stopped working (cable connection was flaky).  ...  "
comment
" ...  I just opened my WD 2T My Passport and in the box was the device, a very short cable, and a folded paper booklet containing nothing but legal ramblings in many different languages.  ...  "
comment
" ...  The USB Cable is a bit Short  ...  "
For Running
 3
+100%
comment
" ...  I was up and running in no time.  ...  "
comment
" ...  Got this one and had it up and running without a glitch.  ...  "
comment
" ...  Run very cool to the touch, so that should help.  ...  "
As Gift
 3
+100%
comment
" ...  It was their Christmas present.  ...  "
comment
" ...  He needed and loved this gift!  ...  "
comment
" ...  What a great gift!  ...  "
Product As Described
 3
+100%
comment
" ...  Item as described.  ...  "
comment
" ...  Exactly how shown.  ...  "
comment
" ...  came as advertised  ...  "
Defective Delivery
 3
get, another, returned, one, kohl
-100%
comment
" ...  I returned it to Kohl's and promptly ordered another one figuring I was unlucky to get a defective one.  ...  "
comment
" ...  They appear to be defective. ... Since I know now this item has issues what happens if I get another defective item?  ...  "
comment
" ...  It is surely broken.  ...  "
Comfort
 3
like, take, extremely, easy
+100%
comment
" ...  This is a hands-down excellent product.  ...  "
comment
" ...  Only one small thing I don't like is the material, it is easy to get stretch.  ...  "

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Unverified Review Streak
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Inactive Reviewers
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Reviewer History Overlap

Specifications

Connectivity
Number of USB ports:  3 
USB:  Yes 
3
NUMBER OF USB PORTS
Yes
USB