Last Updated: January 21, 2020 (Refresh Now)
Touchstone 80004 Sideline Electric Fireplace 50 Inch Wide in Wall Recessed 5 Flame Settings Realistic 3 Color Flame 1500 750 Watt Heater Black Log Crystal Hearth Options
Last Updated: January 21, 2020 (Refresh Now)
8.9
SCORE
/10
Total Reviews
538
Old Reviews
219
Unverified
26
Spam Test
PASS
50 meters
SIZE
Review Analysis - 293 recent, verified reviews
Detailed Mode
Setup
80installation, install, instructions, fireplace, recessed
+99%
-1%
" ... Easy to install. ... "
" ... This is pretty easy to install, given that all of the electrical and framing in the wall are in place for you. ... "
" ... Easy to install, Very Good quality. ... "
" ... Pretty straightforward installation! ... "
" ... Easy to install. ... "
" ... Installation instructions were clear and concise. ... "
" ... It is pretty low profile so easy to install if you build out a 2x4 wall a little bit. ... "
" ... Was very easy to install but I’m a contractor. ... "
Design
58fireplace, flames, love the look, compliments, beautiful
+97%
-3%
" ... Love the look! ... We get so many compliments! ... "
" ... It looks so real! ... "
" ... Do yourself a favor and pay more for the matte black. ... "
" ... This was part of a built-in shelving design made by my wife, so that made it a little easier. ... "
" ... Provides an updated look to your home. ... "
" ... Looks great with the natural stone surround. ... "
" ... All in all it looks great. ... "
" ... The flame looks very real and it creates the perfect ambiance. ... "
Capacity
53living room, heat, fireplace, basement, warms
+96%
-4%
" ... we bought this for our bedroom and it’s beautiful! ... "
" ... I bought it for an entertainment center we're building . ... "
" ... I installed this fireplace in the reception area of my office. ... "
" ... went up 3 degrees in the room quite quickly. ... "
" ... We love it so much that we may install another one in our bedroom. ... "
" ... Looks awesome in our living room! ... "
" ... Just installed the fireplace in our new rock wall in the house. ... "
" ... We have this 50” fireplace in a 20x18 room and it looks perfect. ... "
Ease of Use
51easy, install, looks great, assemble, looks
+100%
" ... Easy to install. ... "
" ... Easy to assemble. ... "
" ... Easy to install. ... "
" ... Easy to install, Very Good quality. ... "
" ... Seemed easy to install. ... "
" ... Excellent quality and easy install. ... "
" ... Easy to assemble and super stylish! ... "
" ... Changing between the logs and the crystals is super easy! ... "
Heating
26puts, heats, heating, amount of heat, without the heat
+96%
-4%
" ... as far as looks I would give it a 5 stars, however the heating aspect is good not great! ... "
" ... This provides nice ambiance to the inside of the camper, and propane-free heat! ... "
" ... We use more for ambiance than for heating. ... "
" ... The fireplace puts out a nice amount of heat and without the heat the ambience it provides year round is perfect. ... "
" ... Will report back on heat,etc once installed. ... "
" ... It’s perfectly silent when it’s on without the heat. ... "
" ... Heat output could be greater but satisfactory. ... "
" ... I don't use the heating element, even thou it works fine. ... "
Sound Quality
20loud, quiet, heat, heater, grinding noise
+45%
-55%
" ... -the sound/- if you are looking for a peaceful ambiance this is not it. ... "
" ... This noise grew louder the more I used it. ... "
" ... Grinding noise after a couple weeks of moderate use ... "
" ... It makes a motor noise that is not load put when it is cold it gets loud. ... "
" ... Now it's making a strange whooshing noise even when the heater is off and it's just the flames. ... "
" ... First unit that was sent had loud grinding noise, so Touchstone agreed to replace the unit and shipped a new one. ... The replacement unit started having the same issue after one month of limited operation and the grinding noise is so loud the unit can no longer be used. ... "
" ... I was so excited for this product but it makes a very loud almost clicking noise. ... "
" ... This past fall, we turned it on for the first time after the warm months, and noticed a very loud noise. ... So loud that you can’t even have the heat option on. ... "
Product Reliability
19months, year, issues, fireplace, almost
+79%
-21%
" ... I have used my fireplace everyday for the past few weeks, and have been so impressed! ... "
" ... Everything went easier than I expected and everything is working well. ... "
" ... Been using almost daily for 2 years no issues. ... "
" ... I contacted Touchstone Home Products and they immediately sent a replacement without me having to send back the one I have first!!! ... "
" ... I have had it for 1 year and it is still going strong. ... "
" ... We’ve used it over the last two months with no issues. ... "
" ... My weekend started as many do. ... "
" ... We will update before the one year mark. ... "
Device Stand
19fireplace, built, stone, mounted, framed
+95%
-5%
" ... Installed in Stacked stone wall we built. ... "
" ... Just installed the fireplace in our new rock wall in the house. ... "
" ... I built a fireplace based on the specifications of this fireplace. ... "
" ... We just installed our fireplace. ... "
" ... It is light enough that I can move it around by myself and it is very easy to use the wall mount that is included to hang it. ... "
" ... Built my wall around it to fit. ... "
" ... Love that it was able to be flush mounted ... "
" ... I built out the wall. ... Ran a dedicated 20amp line from the box to the new wall. ... "
Fit
19screws, fireplace, wall, glass, vent
+89%
-11%
" ... Everything works perfectly and beautifully fit into the IKEA Besta furniture with some small modifications. ... "
" ... We researched recessed fireplaces for several months, this one fit our needs and the desired look we were going for. ... "
" ... We did not want to have to add another vent while finishing our basement that a typical fireplace would require. ... "
" ... This unit fit just right. ... "
" ... Built my wall around it to fit. ... "
" ... We used to use an electric roll-around heater to supplement, but never had a good, secure place to store it. ... "
" ... If you are going to mount a TV above your fireplace make sure it vents forward like this one. ... "
" ... I had to remove the rubber feet and enlarge the opening to get it to fit. ... I'd recommend at least another 1/4 of an inch to ensure it's not too tight. ... "
Marketplace
18advertised, seller, product, looks, look
+89%
-11%
" ... Amazon was legit. ... "
" ... This item arrived on time. ... "
" ... Thank you for an awesome product. ... "
" ... One of my best purchases off Amazon by far. ... "
" ... Shipped very fast. ... "
" ... Came on a pallet which was helpful. ... "
" ... It turned on and works as advertised. ... "
" ... It's just as advertised. ... "
Price
16value, prices, money, cost, range
+100%
" ... Best price for size and quality but hope prices drop soon. ... "
" ... It’s also a great value after looking at other models. ... "
" ... This was our second order, so we knew this was the best for the money. ... "
" ... A great feature piece and a great price. ... "
" ... Reasonable price for quality of product. ... "
" ... Its a great product overall with a competitive price (which I learned after comparing prices with other brands. ... "
" ... A great looking fireplace at 1/2 the cost of major competitors. ... "
" ... It would probably take forever and not be cost effective. ... "
Remote
16control, timer, easy to use, fireplace, controls
+88%
-13%
" ... Easy control remote and easy to use panel on the unit. ... "
" ... So u can turn it on an off without remote. ... "
" ... Starting it with a remote control is a nice bonus too as I used to carry in the wood . ... "
" ... Remote control seems easy to use. ... "
" ... Puts out enough heat for us in Florida Remote is fine ... "
" ... Even has a timer on the remote, so I can set it and doze off at night without running it all night long. ... "
" ... Love that it comes with remote. ... "
" ... Remote is basic and allows you to change flame colors, fan speed, timer, etc. ... "
Cooling
12heat, warms, take the chill, heater, cozy
+92%
-8%
" ... It’ll create the perfect ambiance and warmth when it’s cold outside! ... "
" ... Doesn’t blow a lot of air but warms the room slowly, makes for a cozy environment. ... "
" ... It has such a realistic flame and we love using the heater on chilly evenings. ... "
" ... Really looks good and I love the fact that I can enjoy the look and don’t get the whole room hot like in real fire place. ... "
" ... We have it in our master bedroom and the heat is a great feature to help keep the bedroom warmer during the winter. ... "
" ... We live in south Texas and it takes the chill out of the room before the day warms up! ... "
" ... Finally had a cold night here in Florida so tried the heat setting and it works very well to take the chill out of the room. ... "
" ... Helped warm up a cozy space. ... "
Build Quality
12glass, wood, screws, rubber feet, frame
+75%
-25%
" ... We built a slate covered enclosure. ... "
" ... It arrived quickly and safely as packaging is very robust to prevent the possibility for damage. ... "
" ... Looks like a great fireplace, finished the frame for it at exactly 20 1/4" H (for rough dimensions of72" fireplace) and when I tested the fit the little rubber feet were catching on the bottom of the frame. ... "
" ... Item was well packaged to protect it. ... "
" ... This was part of a built-in shelving design made by my wife, so that made it a little easier. ... "
" ... The glass face is also very durable as it has held up extremely well to my 3 littles occasionally crashing into it with all sorts of things over the years, not even a scratch! ... "
" ... After christmas or after winter ends I might probably pack and protect the whole thing up and store it away, so having a “fake portable fireplace/mantle” turned out to awesome. ... "
Cleaning
10clean, gas, wood, mess, looks
+100%
" ... Enjoying new contemporary fireplace and don’t miss cleaning up ashes . ... "
" ... We wanted the look of a fireplace without the mess (wood), installation costs (wood/gas) or ongoing cost to run it (pellet/wood/gas) either. ... "
" ... Awesome fireplace, looks super clean and modern. ... "
" ... Very clean lines and dresses up the room immensely. ... "
" ... Clean lines easy to use and install so affordable I am just thrilled with this product. ... "
" ... I don't have to deal with wood or gas or cleaning it out. ... "
" ... It is perfect if you want an easy, mess free fireplace and no gas line needed. ... "
Volume
9heat, noise, room, makes, heater
+33%
-67%
" ... So loud that you can’t even have the heat option on. ... "
" ... We rarely turn the heat on so without heat on the fireplace is noticeably loud. ... "
" ... The heater is extremely loud and causes the grate across the front to vibrate when it's on the highest heat setting, which causes even more noise. ... "
" ... It makes a motor noise that is not load put when it is cold it gets loud. ... "
" ... I was so excited for this product but it makes a very loud almost clicking noise. ... "
Color
9options, flames, color, blue, orange
+78%
-22%
" ... The unit has three color choices for flames: blue/Orange, orange and blue. ... "
" ... The photos are during the day and it definitely looks more vivid at night - however the room it currently in has a TON of natural light. ... "
" ... It has all orange, all blue and blue/orange mix for the fire colors. ... "
" ... There are no options for colors, but that’s not a big deal. ... "
" ... The only thing I would add to the current model is possibly a couple more color options . ... "
" ... but, I would have liked a few more colors other than just yellow and blue (although they both look really good when combined). ... "
" ... nice to have options provided for flame color and brightness. ... "
Product As Described
7looks, description
+100%
" ... Looks as expected! ... "
" ... It's just as advertised. ... "
" ... Included some pictures of the build ... "
" ... It is exactly as advertised. ... "
" ... It turned on and works as advertised. ... "
Display Clarity
7screen, fireplace, flames, setting, look
+86%
-14%
" ... We wanted something that looked like a gas fireplace so we went with the model with the metal screen. ... "
" ... The only work is deciding if you want to use the log or crystal rocks for display. ... "
" ... And, since I rent, he made so that I can take it with me when I move, and put the owner's fireplace screen back where it was. ... "
" ... I also upgraded the TV (excuse the mess)! ... "
" ... This look is a nice mix of contemporary and traditional, the flames go across the entire screen and look realistic. ... "
Returns
6replacement, touchstone, sent, return, ordered
+33%
-67%
" ... Contacted Touchstone and they sent a replacement. ... "
" ... NEEDS TO BE REPLACED. ... "
" ... We ended up contacting the actual manufacturer and they sent us a replacement part that just needed to be fixed. ... "
" ... no option for replacement . ... "
Delivery
6shipped, opened, delivered, arrived, perfect condition
+100%
" ... Shipped very fast. ... "
" ... This item arrived on time. ... "
" ... It was delivered very well packaged, and nothing was broken. ... "
" ... It came a day early and it was in perfect condition when I opened the box. ... "
" ... Arrived when expected and shipped carefully packaged. ... "
Features
6lights, heat, feature, without the heat, setting
+83%
-17%
" ... I use it primarily without the heat feature. ... "
" ... Puts out a decent amount of heat and the three different flame settings look/function nicely. ... "
" ... I like the timer option . ... "
" ... It’s features are pretty and it looks very good! ... "
" ... This fireplace has settings to make it look almost real OR to make it a light show in your room. ... "
Storage
6warm, room, fireplace, take the chill, heater
+83%
-17%
" ... Helped warm up a cozy space. ... "
" ... This was part of a built-in shelving design made by my wife, so that made it a little easier. ... Be mindful when designing the space for it - there are necessary clearances in all 4 directions for the fireplace. ... "
" ... On the other hand it is a big space. ... "
" ... Just perfect for the space. ... "
" ... It looks nice in the frame I constructed to hold it so we think this will all to the ambiance to our room. ... "
Screen Protection
5screws, front, unit, take, screen
+100%
" ... I wish the glass over lay was larger to make it easier to install but the finished product is gorgeous! ... "
" ... It gets rid of that shiny glass front. ... "
" ... The glass I installed around is 12” x 3”. ... "
" ... We wanted something that looked like a gas fireplace so we went with the model with the metal screen. ... "
" ... I opted to use the log scene in my unit over the crystal glass. ... "
Video Playback
3videos, video, realistic, fire
+67%
-33%
" ... I read many reviews and watched a lot of videos. ... "
" ... REALISTIC - I thought to include a video would be most helpful to those wondering about the "realistic" looking fire. ... "
Power Consumption
3electricity
+100%
" ... It has a decent heating power, not amazing tho. ... "
" ... It uses 110v electricity which is great, because that means it wont consume a lot of electricity. ... "
" ... Make sure circuit does not have any other high power draw devices on it as this draws 1355 Watts on its own. ... "
Overall performance
3+100%
" ... This is a job. ... "
" ... You have to be one foot close to feel the warmth at high speed ... "
Touch Sensitivity
3+100%
" ... We used it on a feature wall and it is a beautiful touch. ... "
" ... It is extremely realistic, and the stones it comes with are a great and classy touch. ... "
Review Spam Test PASS
In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.
Specifications
Body
Size: 50 meters