Last Updated: July 31, 2021 (Refresh Now)
ThePhotoStick 128GB Easy One Click Photo and Video Backup
Last Updated: July 31, 2021 (Refresh Now)
4.9
SCORE
/10
Total Reviews
1000
Old Reviews
30
Unverified
139
Spam Test
PASS
131072 GB
MEMORY
Review Analysis - 831 recent, verified reviews
Detailed Mode
Marketplace
155refund, photos, pictures, amazon, advertised
+22%
-78%
" ... Has not worked as advertised. ... "
" ... With a 30 day return policy we are now have a product that can not be used. ... "
" ... I returned it in October asking for a new one. ... I never received an answer nor did I receive a replacement ... "
" ... We ordered 2 but only received 1. ... The seller did not respond to our numerous requests for assistance. ... "
" ... After all that is done I am still back to the original / same problem. ... "
" ... I got took! ... "
" ... I guess I'm sending it back! ... "
" ... replaced and still didn’t work. ... "
Connectivity
151mac, usb, photostick, computers, recognize
+18%
-82%
" ... Removed and tried on two other Windows computers, wouldn't work at all. ... "
" ... I contacted Photostick, they had me switch to a different USB port and try again. ... "
" ... When I finally stopped it after two hours, I couldn’t find any photos on the usb drive. ... "
" ... It failed 3/4 of the way through it’s process and my Mac gave me an unable to read media system message. ... "
" ... I tried twice, using a second USB port . ... "
" ... I still don’t think it works well with Mac. ... "
" ... An attempt to use it on another computer found the message that it was not formatted. ... Back to the first computer, it tells me it is corrupt and can not access my information. ... "
" ... It was not able to be used with an iPhone . ... "
Usage
135easy, instructions, use, gift, directions
+67%
-33%
" ... And more room than I thought. ... "
" ... this back-up is easy to use and easy to keep handy ... "
" ... I follow directions and hooked it up as stated. ... "
" ... It was easy to use. ... "
" ... It was easy to use, after my computer was fixed. ... "
" ... I purchased one as a gift and another for myself. ... "
" ... It was as easy as described, plug and go . ... "
" ... Easy to categorize, organize and consolidate into meaningful albums. ... "
Connectivity / Device Compatibility
129mac, photostick, computers, recognize, imac
+16%
-84%
" ... Multiple attempts to use this device failed. ... "
" ... It was not able to be used with an iPhone . ... "
" ... Description didn't have Mac specifics. ... My MacBook is not compatible, so I can't use it. ... "
" ... Won't work with my new Dell laptop ... "
" ... Purchased with intent to back-up the over 17800 photos on mac book pro. ... I do not recommend using a Mac. ... "
" ... My computer now didn't recognize the Stick as anything other than a regular removable drive. ... It didn't work, even when I gave it multiple tries. ... "
" ... I still want to get a computer expert to see why it didn’t. ... "
" ... I bought this hoping I would be able to transfer my pics off my phone, but it didn’t have the jack for phones on it. ... "
Reliability
114photos, stopped, froze, error message, photostick
+6%
-94%
" ... Does not work ... "
" ... Does not work! ... "
" ... After 2 days it was only up to 27% complete. ... So I am guessing that it will take about a week before I find out if it worked. ... "
" ... While Austin typed impeccably and without grammatical errors, there was an apparent inability to comprehend what I was saying. ... "
" ... Then it just stopped working completely. ... "
" ... At this point, 45 minutes into the second round of tech support, Austin has stopped responding. ... "
" ... The photostick started sorting and actually did find duplicates which it placed in a temporary folder but it ran into an error about half way through the transfers and would not "self-fix" or self diagnose. ... "
" ... Since this review the thing has totally stopped working!!! ... "
Software
100files, photostick, error, windows 10, error message
+13%
-87%
" ... I contact thephotostick support team and was told it was a manufacture error. ... "
" ... I plugged it in and was given an error message that states only works with "10.74 or higher." ... "
" ... And then said file corrupted. ... "
" ... No error message. ... "
" ... Somehow it changed my desktop and deleted some apps and screwed up all of my files. ... "
" ... It worked fine on an earlier version of OS X on my wife's Mac, but it simply would not work on the latest OS X 15.4 Catalina (on mine), so I had to request a return. ... So, if you plan on updating to Catalina anytime soon skip this unless and until PHOTOSTICK solves the problem on their software so it works on OS X 10.15.4, ... "
" ... Should have been an easy delete stick and start the rest of the download but no! ... "
" ... After restarting my computer it was not recognized and I could not open it to see any of the files it had downloaded. ... "
Usage / Ease
92easy, use, instructions, fast, difficult
+79%
-21%
" ... I watched several how-to videos and thought it would be easy. ... "
" ... The PhotoStick was really easy to use. ... "
" ... Simple to use. ... "
" ... quick and easy was their claim, did not work at all. ... "
" ... Don’t believe the advertisement that says it’s easy. ... "
" ... Easy to use. ... Just read the instructions and you're good to go. ... "
" ... Easy to use ... "
" ... Access to the pictures is easy. ... "
Storage
75storage, hard drive, thumb drive, flash drive, drive
+48%
-52%
" ... The capacity is 128Gb but it freezes every time I put it in the USB port, I have had to restart many times my two laptops and it is a pain in the butt, freezing once and every time . ... "
" ... Not impressed with this flash drive. ... "
" ... Do not buy, get a flash drive instead and do it by hand. ... "
" ... It is no better than any other thumb drive in my opinion. ... "
" ... Stick did not have enough memory for all of my photos and videos. ... "
" ... Says it took almost all my memory. ... "
" ... It seemed to copy my laptop photos ok, when I used the feature to copy to my backup drive ( in case I loose the thumb drive) it ended with an error to run check disc with fix. ... The thumb drive is useless now and when I return it, they’ll have my photos too cause I can’t get in to delete them without destroying drive! ... "
" ... I only received a blank thumb drive no files or executables. ... "
Marketplace / Returns
74refund, returned, returning, unfortunately, send
+3%
-97%
" ... In the end, they agreed to send a replacement but not a refund. ... Not sure that the replacement will work any better. ... "
" ... therefore, I returned the product for credit. ... "
" ... Unfortunately I did not use it promptly and the ability to contact the seller- or return it has passed. ... "
" ... And you can't return it for any money back. ... "
" ... Went in for a refund . ... "
" ... Was supposed to be contact by Photistick about refund NO response. ... "
" ... I returned it in October asking for a new one. ... I never received an answer nor did I receive a replacement ... "
" ... I will return to Amazon for a refund. ... "
Marketplace / Marketplace
74pictures, amazon, advertised, seller, photo
+36%
-64%
" ... This means rather than eliminating duplicate photos it was CREATING duplicates. ... "
" ... Not too often I feel like Amazon has stuck it to me, but this is an exception. ... Starting to rethink ordering from amazon. ... "
" ... I was tired of not being able to find all my pictures and that I had so many duplicates. ... "
" ... The product is a FAKE. ... My hope now is that it did not screw up my photos ... "
" ... I've never done a poor review on anything I've purchased from amazon but this product did not work for me. ... "
" ... Especially the feature about the duplicate photos. ... "
" ... Buyers, be warned, this is not an official PhotoStick. ... "
" ... I requested a refund from the seller, which was granted almost immediately. ... "
Camera
74pictures, stick, 000, videos, photo stick
+46%
-54%
" ... Supposedly found over 1000 photos but will only give up 150. ... "
" ... It takes forever to find pictures. ... "
" ... The point is it was an old computer and I just want the pictures. ... "
" ... I failed to find photos on my SDHC card. ... "
" ... So it went through and said I had 118 gig of photos with 1400 dups. ... "
" ... I'm still not sure if I have all my photos. ... "
" ... I got this to take pictures off my Mom's phone but it doesn't work on the phone. ... "
" ... Did not download all my photos. ... "
Price
68money, waste your money, worth the money, worth, total
+15%
-85%
" ... Pathetic and a waste of money. ... "
" ... Therefore, as of now it is not worth the price ... "
" ... Really a waste of money. ... "
" ... Would NOT buy this waste of money. ... So lost my money as well. ... "
" ... Don’t waste your money! ... "
" ... Waste of time and money. ... "
" ... What a waste of money. ... "
" ... This was a waste of money. ... "
Body
53storage, space, stick, easy to use, hp
+62%
-38%
" ... Definitely the better of the two in terms of capacity. ... "
" ... it's just storage space for me that was the issue. ... "
" ... My computer is an HP a few years old, but works just fine. ... "
" ... It has a good capacity. ... "
" ... So glad to have my photos secure on this handy stick! ... "
" ... I thought I had a lot of photos, but what I had didn't even fill half the space. ... "
" ... this back-up is easy to use and easy to keep handy ... "
" ... Can’t believe how many it holds! ... "
Marketplace / Product As Described
44pictures, advertised, photo, images, worked as advertised
+52%
-48%
" ... Works exactly as expected ... "
" ... works as advertised ... "
" ... It found more pictures then I thought I had and some I haven't seen in awhile. ... "
" ... Works as advertised. ... "
" ... Exactly as advertised. ... "
" ... Copied all my pictures ... "
" ... It performed as advertised however, if your photos and videos aren't "tagged", you'll never know what is what!? ... "
" ... Convenient to keep pictures in one place. ... "
Software / Apps
33software, downloaded, download, file, photostick
+18%
-82%
" ... I copied those files to my picture folder and then tried to rerun the photostick program. ... "
" ... Then, even though I could see my files on the device, they would not open from the app. ... Finally, after reformatting and re-loading the app to the device, and re-downloading, the files finally opened up, But again, it took hours, not minutes. ... "
" ... Somehow it changed my desktop and deleted some apps and screwed up all of my files. ... "
" ... The organizing software would never load. ... "
" ... The program kept crashing. ... "
" ... There is no software on this drive. ... "
" ... Bought for my daughter for xmas , pluged into pc and (windows 10) nothing happened, file explorer did not show it and nothing came up on pc. ... "
" ... I do not like that I cannot choose what folder I want to select for download to the stick. ... "
Connectivity / Ports
31computer, port, usb port, drive, different usb port
+26%
-74%
" ... I contacted the company and they sent me a software to update on the USB. ... "
" ... Amazon's technical details do not tell you that the USB port is 2.0 and the operating system works "up to" Windows XP. ... "
" ... My other computer did not even recognize it as being in the USB drive so it was useless to me: way overpriced for a simple thumb Drive ... "
" ... I tried twice, using a second USB port . ... "
" ... When I deleted and tried again it did not go back to photostick.exe and I just got stuck as it turned into another USB. ... "
" ... Support's answer to all problems is to reboot your computer and plug unit into a different USB port. ... "
" ... But when I plugged it into my new computer it wouldn’t even show it was plugged in. ... "
" ... USB slot would not even recognise it was inserted. ... Tried it in other USB slots and 2 other computers. ... "
Usage / Setup
29directions, followed, plugged, said, photostick
+34%
-66%
" ... Took a long time and instructions were hard to understand. ... "
" ... I followed the "easy" instructions and they didn't work. ... I then went to the recommended website for fuirther instructions. ... "
" ... Out of the box, followed instructions ... "
" ... Person helping me was NOT helpful, didn't have an attitude of 'service'. ... "
" ... Instructions are vague and very 'broad' stroke. ... "
" ... I plugged this into my computer and followed directions. ... "
" ... I read the instructions given with Thephtotostick. ... "
" ... Their fix was to send me instructions to wipe the photostick and reformat. ... "
Picture
27pictures, many, photo, copied, hp
+52%
-48%
" ... You just insert into your computer and it loads all the pictures on there for you. ... "
" ... Now my treasured photos are safe ... "
" ... All it did was save pictures. ... "
" ... 2 days to find 13 000 photos then . ... "
" ... I like the aspect that it sorts and removes duplicate photos. ... "
" ... Hundreds of pictures and I still have room on there for hundreds more ... "
" ... saved many years of my photos! ... "
" ... I couldn’t believe how many pictures it found. ... I have so many pictures and duplicates it will take forever to clean up ... "
Performance
26computer, took, runs, job, fast
+27%
-73%
" ... First one froze my computer. ... "
" ... It is very SLOW. ... "
" ... Slow down load. ... "
" ... Clicked "GO" and item appeared to be processing extremely slow. ... "
" ... This has proven to be very slow to work. ... "
" ... This device was super slow to use. ... "
" ... Didn't like the downloading speed. ... "
" ... Is anyone even still using a computer that runs on XP? ... "
Scan
20photos, scanning, scans, files, stick
+20%
-80%
" ... This photo stick froze my computer screen after scanning 60 percent of my photos. ... "
" ... I never could back up the videos because after my first scan, it never would rescan. ... "
" ... It looked like it was downloading but after several hours it said there was a problem with the photo stick, so I clicked to scan and fix. ... "
" ... This device would scan my Mac only after quite a bit of trying. ... I sended up scanning but would not save any of my photos . ... "
" ... I scan it but it does not scan. ... I left it supposedly scanning for hours and nothing. ... "
" ... This took about 12 hours to scan my computer. ... "
" ... tried on several computers and would stop half way through the scan. ... Left it scan over night with no results. ... "
" ... Erased everything and then the computer wanted to scan and repair it. ... "
Body / Storage
18space, capacity, easy to use, good, tons
+94%
-6%
" ... Definitely the better of the two in terms of capacity. ... "
" ... It has a good capacity. ... "
" ... Very good storage ... "
" ... it's just storage space for me that was the issue. ... "
" ... I bought the 128GB so have plenty of room for more. ... "
" ... The amount of storage is crazy good. ... "
" ... I have tons of space left. ... "
" ... I thought I had a lot of photos, but what I had didn't even fill half the space. ... "
Body / Design
16hp, copies, pictures, photo, folders
+44%
-56%
" ... Poor instructions, its does search but does not save all photos. ... "
" ... Then, I tried to take the pictures off my HP. ... There was no way I could make the Photos Stick work on my HP. ... Apparently, I will have to purchase another Photo Stick to copy the pictures from my HP. ... Maybe I'm just not computer literate enough to take my photos off both the Mac and the HP. ... "
" ... It looks like it's working, but then it just stops. ... "
" ... The replacement found photos but was EXTREMELY slow loading them onto the the stick. ... "
" ... However, it is extremely slow when it comes to copying the photos. ... "
" ... BUT I then could not access the supposedly copied photos. ... "
" ... It would stop at the same place every time before it would finish. ... "
" ... Be Careful, Look Elsewhere! ... "
Connectivity / USB
14drive, photos, computer, stick, usb slot
+21%
-79%
" ... It was for me no better than a standard 1208GB USB which I already have plenty of. ... "
" ... I tried twice, using a second USB port . ... "
" ... I contacted the company and they sent me a software to update on the USB. ... "
" ... It took weeks to receive and then no software on the USB drive. ... "
" ... When I finally stopped it after two hours, I couldn’t find any photos on the usb drive. ... "
" ... It was a plain USB drive. ... "
" ... when I plug in to usb nothing happens it is not recognized. ... "
" ... This did not perform as advertised… I put it in the USB drive of my computer in order to remove photos from my computer before I wiped the hard drive and all the computer wanted to do was format the photo stick. ... My other computer did not even recognize it as being in the USB drive so it was useless to me: way overpriced for a simple thumb Drive ... "
Marketplace / Delivery
13delivery, work, shipping, product, paid
+46%
-54%
" ... The next day I received the stick. ... "
" ... After I received the product, it wouldn’t work. ... "
" ... I got took! ... "
" ... Product arrived promptly but did not work as expected. ... "
" ... Received the item and followed the instructions to start. ... "
" ... When I tried to use this right out of the package it did not deliver. ... "
" ... We ordered 2 but only received 1. ... "
Usage / As Gift
12christmas, wife, birthday, wanted, thought
+58%
-42%
" ... This was a christmas gift I thought would be a great way to organize photos from 2 computers. ... "
" ... I bought this for someone as a gift. ... "
" ... A gift for my mom and she loves it! ... "
" ... I purchased one as a gift and another for myself. ... "
" ... I bought it my wife's birthday gift ... "
" ... All she wanted was her pictures, so at Christmas she used this. ... "
Print
11hp, copies, pictures, photo, folders
+55%
-45%
" ... It works great for easy downloading but does not keep the photos sorted in folders. ... "
" ... My computer is an HP a few years old, but works just fine. ... "
" ... It made 2 and 3 copies of the photos it did copy. ... "
" ... It was easy to use but made numerous, numerous copies of photos. ... "
" ... (5) You can Print, Save or Delete photos. ... "
" ... Copies all Photos where ever the are My documents, etc ... "
Body / Fit
9phone, inserted, followed, fits, fit
+67%
-33%
" ... So glad to have my photos secure on this handy stick! ... "
" ... All my pictures fit ... "
" ... love ot fits the key ring ... "
" ... Can’t believe how many it holds! ... "
Software / Codecs
7file, use, pictures, photostick, jpg
+43%
-57%
" ... And then said file corrupted. ... "
" ... He then told me to use a different format. ... "
" ... 23,500 files and about 430 duplicate files. ... "
" ... I have not been able to get this product to save all the files. ... "
Body / Build Quality
7screen, made, cheaply
+14%
-86%
" ... Seems poorly designed. ... "
" ... Don’t have anything to loose. ... "
" ... Be Careful, Look Elsewhere! ... "
" ... Really cheaply made compared. ... "
" ... When I went back to review the stick it wouldn't populate on my screen. ... "
Usage / For Running
6run, took, hours, duplicates, 10
+33%
-67%
" ... My issue: looked like everything was running fine but at the end (which took a looooooong time) it showed I had zero duplicates (which I know isn't true because I see duplicates all the time). ... "
" ... I followers the instructions, and it initially took forever (over 24 hours) to run. ... "
" ... It just keeps running but doing nothing. ... "
" ... The most it would run was about 75%. ... "
Sound
6like, sound, device, stick, pictures
+83%
-17%
" ... The ads make it sound so simple, well it’s not at all. ... "
" ... It sounds great in the advertising, but actually a worthless product. ... "
" ... I know this sounds like a lot of work, but PhotoStick really does most of the effort by finding all of the photos on your device. ... "
" ... This sounds like a great idea. ... "
" ... sound is good and with the case that comes with it, it is easy to carry and is light. ... "
Marketplace / Original Product
6original, duplicate
+17%
-83%
" ... Fortunately, I did not erase my originals yet. ... "
" ... Buyers, be warned, this is not an official PhotoStick. ... "
" ... The product is a FAKE. ... "
" ... After all that is done I am still back to the original / same problem. ... "
" ... I do not believe it is the original photostick as seen advertised and is a scam. ... "
Marketplace / Defective Delivery
6product, piece, may, one, get a refund
-100%
" ... MAY HAVE BEEN DEFECTIVE. ... "
" ... I may buy another one because this one is defective. ... "
" ... Maybe it’s defective. ... "
" ... It's annoying to get a defective product but it is unforgiveable for a company to ignore a problem! ... "
" ... It's defective. ... "
Sound / Sound Quality
5like, sound, device, photos, heard
+100%
" ... The ads make it sound so simple, well it’s not at all. ... "
" ... It sounds great in the advertising, but actually a worthless product. ... "
" ... I know this sounds like a lot of work, but PhotoStick really does most of the effort by finding all of the photos on your device. ... "
" ... This sounds like a great idea. ... "
" ... sound is good and with the case that comes with it, it is easy to carry and is light. ... "
Usage / For Kids
4daughter
+100%
" ... This has helped keeping my Old Family memories and all my new ones for my kids. ... "
" ... I bought this for my daughter. ... "
" ... I even bought a second one for my son. ... "
" ... Was able to retrieve pictures since engagement, wedding, and birth of her children. ... "
Display
4pictures, computer, clicked, stick, plugged
+25%
-75%
" ... After running for a few hours (the screen said it was finding my pictures in my PC) it went blank. ... "
" ... When I went back to review the stick it wouldn't populate on my screen. ... "
" ... In a chat with the 'technical help' I asked if I could sort the groups on their Dropdown or On Screen Images' in an alpha/numeric sequence . ... "
Color
4screen, pictures, 2019
+25%
-75%
" ... While it says the photos are on the stick I cannot see each individual photo unless I click on the jpeg. ... "
" ... For example, if a photo was taken in 2017 and you moved or edited it in 2019, it will be listed with the 2019 photos. ... "
Cleaning
4photos, computer, photo, mess, computers
+50%
-50%
" ... A mess right now. ... "
Body / Size
4desk, sound, easy to use
+75%
-25%
" ... this back-up is easy to use and easy to keep handy ... "
" ... Easy to transport ... "
" ... sound is good and with the case that comes with it, it is easy to carry and is light. ... "
Battery
4waste of money, cable
-100%
" ... A super waste of money and 5 hours! ... "
" ... It took two hours to delete them. ... "
" ... Hours later it had saved approx. ... "
" ... Not worth the over priced charge. ... "
Usage / User Manual
3-100%
" ... Could not locate user manual. ... "
" ... You don't get a manual and have to trust online directions. ... "
" ... I would not purchase again without a manual. ... "
Lagging
3restart, freeze
-100%
" ... I had to do a hard reboot. ... "
" ... Slow down load. ... "
" ... Causes my PC to freeze. ... "
Features
3light
-100%
" ... The thumbnail function didn't work. ... "
" ... Junk and I don’t know it looks like a little light that’s supposed to light up but it has never lit up from the start. ... "
" ... lights were blinking on it but that it. ... "
Calling
3wait, support, phone, help, chat
-100%
" ... No way to effect phone call support. ... "
" ... Will try to call Photo Stick to see if any help there. ... "
" ... There is NO phone support just Live Chat so you have to wait and wait and wait. ... "
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Specifications
Memory
Memory: 131072 GB