Last Updated: September 7, 2022 (Refresh Now)
SureFlap Sure Petcare SureFeed Microchip Pet Feeder Automatic Pet Feeder Makes Meal Times Stress Free MPF001
Last Updated: September 7, 2022 (Refresh Now)
8.1
SCORE
/10
Total Reviews
1000
Old Reviews
369
Unverified
78
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Review Analysis - 553 recent, verified reviews
Detailed Mode
Usage
120cat, cats, training, instructions, easy to use
+92%
-8%
" ... Easy to setup. ... "
" ... So easy to set up and train pets to use, but cats are easily able to cheat the system. ... "
" ... Set up, and learning the microchip for each cat was super easy. ... "
" ... It arrived today and that should solve the problem of separate dining rooms for our cats. ... "
" ... I have 2 cats, one a young kitten and a 5 year old cat. ... "
" ... Tray holds about 3 days worth of dry food so works out pretty well when we are away for short trips. ... "
" ... Easy to set up and use. ... "
" ... I placed this feeder in the corner of my counter in my laundry room and set the door to close on the fastest speed. ... "
Body
91door, food, cats, open, bowls
+55%
-45%
" ... I did the math, realized if this worked, I'd see the cost savings in 2 months and said screw it, PURCHASED. ... I was able to just place it on either side of the toilet since the tub and sink surround it on either side. ... "
" ... If the qty of food it could hold were more, that would be even better. ... "
" ... Cat learned very quickly how to make the lid open, was super easy to connect to his chip, and would highly recommend. ... "
" ... The tips in the manual helped a lot, like changing the door opening and closing timing switch options. ... "
" ... Protects nibblers food from gobbler. ... "
" ... One box is for the adult cat, so the opening is wider and has room for her upper body. ... "
" ... Although, it doesn't prevent our medium size dog from getting into the food. ... "
" ... After he left the cover closed again as expected. ... "
Reliability
87weeks, cat, stopped working, feeder, stopped
+56%
-44%
" ... After three years of dealing with protesting cats I was up for trying anything. ... "
" ... I was initially hesitant to spend so much money on these, but they have been well worth it the last month. ... "
" ... Only had 4 days but working great. ... "
" ... Now about 2 weeks later he uses it like a pro! ... "
" ... For anyone who is debating on this I highly recommend it (so far) I’ve had the first one for about a month. ... Hopefully it last a long time. ... "
" ... Once I got my cat microchipped, it started working like a charm. ... "
" ... I have been using these for years--literally, about 4 years now-- and they still work great! ... in my experience, the better part of a year. ... "
" ... The company sent me a new one. ... I have had it about a week and all is working well. ... "
Price
59money, worth every penny, worth the money, well worth, investment
+80%
-20%
" ... Worth every penny. ... "
" ... If you have the ae problem as I did this is 1000% worth the money!! ... "
" ... All in all they have been well worth the investment. ... "
" ... Put off purchasing this due to the cost- I shouldn’t have. ... "
" ... And the price should be worth it in avoiding vet bills and insulin costs! ... "
" ... I’m incredibly disappointed in the 89% price increase since I purchased the last one. ... The significant price increase will prevent me from purchasing a second one. ... "
" ... And what’s with the price increase? ... "
" ... I honestly was a bit hesitant to spend the money first but it's so worth it. ... "
Cleaning
53easy to clean, food, cat, cats, feeder
+91%
-9%
" ... The bowls are easy to clean and operate. ... Simple to use, convenient and a breeze to clean. ... "
" ... I clean mine often so they stay clean overall but I wish there was a way to take the whole thing apart a little more. ... "
" ... Cleaning is relatively easy and there is no other maintenance needed. ... "
" ... So far it also seems easy to clean too. ... "
" ... I love how easy it is to clean, set up, and how well it works. ... "
" ... Easy enough to clean the container with clorax wipes and the bowls and mat come out to wash with soap. ... "
" ... Clean up is easy - open top, remove dish, wipe down base, wash dish and replace. ... "
" ... It's pretty easy to clean, and it has a lot of safeguards in place to make sure my other cats doesn't break it. ... "
Food
50bowl, cat, eat, cats, eating
+94%
-6%
" ... I recommend these to all my friends that have cats on prescription foods, or cats that fight over food or are picky eaters. ... "
" ... The trick that finally worked was putting a high value treat in the dish (for my cat, it was chicken pieces). ... Then, for a few meals I included chicken pieces, which again got my cat to trigger the opening. ... "
" ... Since my girl is now on kidney food, I'm about to buy a second one. ... "
" ... I love them for keeping the right food for the right cats. ... "
" ... Peanut needed to go on a diet and would eat Jelly's food. ... "
" ... I bought TWO of these so HE can stay out of the other cat's not so RX foods. ... "
" ... The dual bowl is good for Cat 3 who gets both soft food and kibble. ... If you have more than one pet, need to have some pets eating different foods than others, have a pet who eats all the food before the others can get any, etc. ... "
" ... Keeps the other cats out of the food and the flys. ... "
Battery
48battery, plug, rechargeable, c, changed
+58%
-42%
" ... The oldest one is roughly four months old and has only needed new batteries one time. ... "
" ... Absolutely a life changer! ... "
" ... Also, the batteries are four C batteries and they last 6+ months in our experience. ... "
" ... I wish there was an AC option - I have no idea how long the batteries will last but I do not enjoy the thought of buying them regularly. ... "
" ... It’s a life saver too, because she doesn’t eat a lot at one time. ... "
" ... I ended up buying rechargeable batteries for it. ... It's only been a month for me so far, so I haven't had to recharge my Amazon Rechargeable Batteries yet. ... "
" ... It takes "C" batteries which are less common- normally we use disposable Ds and then rechargeable AAAs and AAs, this is the only thing we have with C batteries. ... "
" ... I guess make sure you always keep extra batteries on hand. ... "
Scan
41cat, love this feeder, open, microchip, chip
+80%
-20%
" ... I bought this in 2018 and it’s an excellent feeder. ... "
" ... I finally got fed up with the routine and bought each their own feeder. ... "
" ... The Sure Feed feeder works great for this purpose. ... "
" ... Actually it's a very well-designed feeder. ... "
" ... An excellent feeder, quite reliable and always opens when my kitty cat with the microchip uses it. ... "
" ... I highly recommend this feeder! ... "
" ... This feeder works perfect with the cat who eats responsibly. ... "
" ... I LOVE THIS FEEDER!!! ... "
Marketplace
40replacement, sent, returning, returned, send
+35%
-65%
" ... They told me that they would send a new unit to me. ... I never got an email. ... "
" ... I can’t get in contact with the seller, and amazon is no help. ... "
" ... Ended up sending it back ... "
" ... Opened the box put some brand new barriers in it and it’s not working. ... "
" ... I bought 2, one broke after about 3 days then returned it got a new one. ... Then the other broke a few weeks later returned it got a new ond and then just before getting deployed it broke agian now I'm past my window for an exchange and I have no idea how to use the warranty ... "
" ... I have contacted the manufacturer and have received no response. ... "
" ... I’ve tried to reach out to the seller but they won’t contact me back ... "
" ... Ummm why would people send back a part that they didn't need if it came with it? ... "
Heating
38cat, eat, prescription, eating, cats
+84%
-16%
" ... This is fantastic now my older cat has old when she wants and the little guy can stick to is own food. ... "
" ... I have even heated wet cat food up in the microwave in them with no issues. ... "
" ... One of my kitties was always eating everyone’s food. ... "
" ... We got this to keep the older cat from eating all the kitten's food. ... "
" ... Sometimes I'd forget and the other cat would eat her food . ... "
" ... Now my slighty older & bigger cat can't eat both servings of food! ... "
" ... I have 3 cats with one needing medicated food. ... "
" ... Timed feeders work for her, but she takes all the food. ... "
Size
32cat, cats, flap, food, eat
+38%
-63%
" ... So I would have to hold the little male - tightly - while my female finished eating. ... The feeder works just as stated and the only complaint I have is the open back and sides. ... "
" ... However, this feeder comes with a plastic bowl insert which ended up giving my cat feline acne. ... "
" ... My cats are normal, not super destructive, and the have been able to remove the closed cover from the machine on numerous occasions. ... "
" ... How do I know, BECAUSE THE PREVIOUS CUSTOMER'S RETURN SLIP WAS IN THE MANUFACTURER'S BOX!!! ... "
" ... One of my cats was able to pull the lid off, rendering it completely useless. ... "
" ... Going to try hot gluing it into place. ... "
" ... The flap wouldn’t open but the motor would be working. ... I pulled it apart to see what was going on and the lever for lifting had snapped. ... "
" ... When it arrived I put the cover into "training" position" and tried to train my old guy to use it. ... "
Marketplace / Returns
22replacement, sent, returning, returned, send
+23%
-77%
" ... Called the company, they assured me it was defective, they sent a replacement. ... "
" ... Ummm why would people send back a part that they didn't need if it came with it? ... "
" ... Ended up sending it back ... "
" ... Purchased as new, but they sent me a defective product that had already been returned. ... "
" ... I contacted the company, thinking perhaps I received a defective model, and perhaps they would replace it. ... "
" ... I really wanted this to work great, but sadly, I will be returning it. ... "
" ... The replacement won't even turn on. ... "
" ... I’ve sent a third email to the company just now. ... "
Comfort
21collar, feeder, kitten, eating, eat
+52%
-48%
" ... It took nearly 4 weeks for them to feel completely comfortable using them, but it is WELL WORTH THE TIME! ... "
" ... Any ways, we gradually bumped up the training level every two weeks or so as our cats grew more comfortable. ... "
" ... It took very little time for the kittens to adjust to the feeder and get comfortable with its operation. ... "
" ... He hasn’t worn a collar for the past 11 years. ... With the kittens dish one of the other cats is able to squeeze his head next to the kitten and chow down. ... "
" ... With Cat 3, he is not the kind to let me pick him up to put his head under the arch, so I just pushed the learning button on the back, put some treats on the closed lid, & waited for him to put his head under to eat them. ... "
" ... But is comfortable now. ... "
" ... She took about a week to adjust to the feeder and is very comfortable with it now. ... "
" ... And soon as puts head near again, it opens. ... "
Marketplace / Marketplace
15photo, contact, shipping, original, one
+60%
-40%
" ... Eventually found original collar. ... "
" ... 🤣 <reference photo 2> ... "
" ... And I've ordered a 2nd one. ... "
" ... So I simply added cardboard as shown in the attached photo & it works! ... "
" ... Saw several designs online. ... "
" ... The answers indicated I would need a new one and they are shipping it. ... "
" ... Thanks, hope this review helped. ... "
" ... The company sent me a new one. ... "
Performance
14closes, delay, closing, cat, fast
+50%
-50%
" ... Although you are supposed to be able to set the closing time delay, even on the quickest setting, it stays open for at least 10-15 seconds. ... "
" ... I have tried all 3 lid closing speeds and it still closes at the same speed or doesn't close at all on it's own. ... "
" ... THIS THING IS OVER 100$ IT SHOULD AT LEAST DO ITS DAMN JOB! ... "
" ... The speed it closes either needs to be increased or the closure needs to also recognize the microchip! ... "
" ... Does not close fast enough. ... It’s not fast enough (and yes, I changed the settings so it closes at its fastest point). ... "
" ... I have adjusted the speed at which it closes, but he still manages to get into it sometimes. ... "
Features
14intruder, features, design, modes, mode
+57%
-43%
" ... Smart idea, nice design however did not know was to be only used indoor. ... "
" ... I have contacted the company and implemented some secret modes (intruder and force shut modes) they have to help with this and it actually made it even worse. ... "
" ... I love intruder mode and it works 60% of the time. ... "
" ... When using the training mode an orange light will continuously flash. ... "
" ... Hopefully, there will be more smart features and functions on this in the future. ... "
" ... If all the features were perfect and worked perfectly for a multi-cat household, then I'd be more willing to shell out the extra $60 ($40 for cover, $20 per stainless steel bowl) to make this product complete but it just isn't perfect as-is and has way too much room for improvement. ... "
" ... I tried all the special modes (intruder, etc. ... "
" ... Siegfried is a fast learner so I never needed to use the training mode. ... "
Design
14flaw, idea, food, dish, cat
+86%
-14%
" ... You can tell a lot of thought went into their design. ... "
" ... Besides that design flaw, we are very happy! ... "
" ... The younger cat is getting back into shape. ... "
" ... I feel like this is a good idea but would be better in a diffrent design. ... "
" ... I like the design features of this product. ... "
" ... I can paint/decorate the box later. ... "
" ... There is one design flaw and that is the food bowl is easily accessible from the side. ... "
" ... They have a sleek design that looks very modern and aesthetically pleasing. ... "
Sound
12lid, movement, loud, food, feeder
+50%
-50%
" ... It’s begun to make a struggling sound now since i’m pretty sure he broke it by shoving it so hard to make it not close. ... "
" ... After only a few months, it is making a grinding sound when opening and closing. ... "
" ... Do not like that this Feeder makes a lot of noise when it opens and closes. ... "
" ... One of my cats was scared of the noise when lid opened up but only few hours she got used to it. ... "
Dry
10dry, wet, cats, izzy, divided
+80%
-20%
" ... Prior to the surgery, we started feeding both of our cats moist food along with the dry food. ... Anyway, Izzy had her teeth pulled and is not allowed to eat any dry food for at least two weeks. ... "
" ... I'm a vet student and animal lover, we have two cats and we were constantly putting the dry and wet food up on the counters so that the dog wouldn't get it. ... "
" ... It keeps the wet food from drying out all day too since one of our cats likes to savor his meals and take his time. ... "
" ... I like that it comes with two food containers, one of them divided so I can keep dry food separated from the wet food. ... "
" ... It has helped to stop my cats that are not allowed to have dry food. ... "
" ... Our older cat feels far more comfortable to eat unhurried and her wet food stays fresher too and doesn’t get gross dry parts if she leaves it for more than an hour. ... "
" ... Dishes are easily removed and washed. ... "
" ... We bought one of these each for our two oldest cats, as what used to happen is our younger cats would snarf all the dry food, throw it back up, and then snarf some more. ... "
Connectivity
9would, wifi, usb, need, microchip
+89%
-11%
" ... It immediately recognized her chip, but she didn't know how to open it up. ... "
" ... This device saved my sanity when we bought it. ... "
" ... …A plugin or a usb option would be nice. ... "
" ... (disregard the cord in the video, that belongs to my ipad). ... "
" ... So it looks like these devices will absolutely solve my problem. ... "
" ... This device solved that problem. ... "
" ... Couldn't find the same unit, the new version has a built in scale and WiFi which we don't need. ... "
Software
6tiene, que, mida, gata, el
+50%
-50%
" ... with some major updates and maybe some other options for opening sizes then it would be perfect. ... "
" ... Update: 10/2021. ... "
Battery / Charging
6battery, batteries, option, charge, outlet
+33%
-67%
" ... I made a slight modification with a battery to wall adapter. ... Now I have all three plugged in so I never have a battery failure issue. ... "
" ... 1st downside, it’s a battery hog (why not make this a plug in unit?!) ... "
" ... This would be 5 stars except for two things: (1) you should be able to plug them in OR use battery, not only battery. ... "
Marketplace / Defective Delivery
4defective, sent, returned
-100%
" ... Purchased as new, but they sent me a defective product that had already been returned. ... "
" ... And now it is broken. ... "
" ... So on top of everything else DEFECTIVE!!!!!! ... "
" ... Opened the box put some brand new barriers in it and it’s not working. ... "
Camera
4photo, training mode, orange
+75%
-25%
" ... <reference photo 1> ... 🤣 <reference photo 2> ... "
" ... When using the training mode an orange light will continuously flash. ... "
" ... Will add pics later. ... "
Wash
3dishes, wash
+100%
" ... No, truly, these dishes are great. ... "
" ... These automatic feeders are great. ... "
" ... Dishes are easily removed and washed. ... "
Sleep
3getting, night, hide, get, finally
+100%
" ... It's actually quite quiet and this is someone who is sensitive to sound when they sleep. ... "
" ... We can sleep in bc she doesn’t wake us up for her food we’ve had to hide in our nightstand to hide from our other cat! ... "
" ... I'm finally getting sleep again. ... "
Programs
3training mode, training, timer, intruder, even
+67%
-33%
" ... I like that the bowls are removable and easily washed. ... "
" ... I tried all the special modes (intruder, etc. ... "
Lagging
3set, second, closing, cat, 3
+33%
-67%
" ... Although you are supposed to be able to set the closing time delay, even on the quickest setting, it stays open for at least 10-15 seconds. ... "
Marketplace / Product As Described
3works, shown, reference, exactly, described
+100%
" ... Exactly as described. ... "
" ... 🤣 <reference photo 2> ... "
" ... So I simply added cardboard as shown in the attached photo & it works! ... "
Color
3colors, color, buy, want, got
+100%
" ... There is an option to buy different colors separately but again, these aren't exactly cheap feeders & I don't want to have to buy additional stuff if I don't have to. ... "
" ... I plan to buy more in different colors! ... "
" ... I got the color-coded ones too. ... "
Cable
3cord, operated, battery, batteries
+67%
-33%
" ... (disregard the cord in the video, that belongs to my ipad). ... "
" ... This was a purchase for my 20 year old male cat. ... "
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Specifications
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