Last Updated: May 21, 2020 (Refresh Now)
Sunbeam Heating Pad for Fast Pain Relief X Large King XpressHeat 6 Heat Settings with Auto Shutoff Green 12 x 24 Inch X Large
Last Updated: May 21, 2020 (Refresh Now)
6.8
SCORE
/10
Total Reviews
999
Old Reviews
0
Unverified
42
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LED
TYPE
108 meters
SIZE
Review Analysis - 957 recent, verified reviews
Detailed Mode
Heating
303pad, heat, hot, heats, heating pad
+68%
-32%
" ... than a heat lamp. ... "
" ... I've purchased four of these heating pads for myself or family members since 2015. ... "
" ... This is a great heating pad. ... It is nice and big so it can heat a large area. ... "
" ... The BEST heating pad on the market . ... "
" ... Works well and seems to be a quality heating pad. ... "
" ... Heats up fast. ... "
" ... I use a heating pad constantly for Rheumatoid arthritis. ... Sunbeam makes great heating pads that last. ... "
" ... I also use this heating pad for warmth in the winter. ... "
Product Reliability
221months, lasted, heating pad, working, died
+18%
-82%
" ... The return date was Jan 31st and it just stopped working yesterday. ... "
" ... I have purchased this same heating pad twice in the last 14 months. ... Do not purchase this Sunbeam product because it fails and Amazon will not let you return it after a month. ... "
" ... I received it on the 29th of August, today is the 10th of September. ... "
" ... Piece A junk, never work right, had problems with it less than 30 days after buying it. ... Kept shutting off after 30 minutes. ... "
" ... I have used sunbeam for years but sadly no more. ... "
" ... The system fails, and will not work again for hours, or even days. ... "
" ... In my view, this indicates a defective unit. ... "
" ... Died about 2 months after received. ... "
Comfort
127back pain, soft, relief, pad, cramps
+76%
-24%
" ... I love being able to strap it to my arm and go about my office. ... "
" ... Chronic back pain sufferers dream. ... "
" ... I bought this a couple of years ago when I was in college for my menstrual cramps and it still works great love it! ... "
" ... It is working great whether it is used in her reclining chair or in the bed for her back or shoulder. ... "
" ... I like the elongated rectangular shape and the soft cover. ... "
" ... Very flexible and comfortable anywhere you need it. ... "
" ... The fabric is soft and close ti the cotton feeling. ... "
" ... I think it is worth the money, it really helps me with a sore back at the end of the day. ... "
Build Quality
84pad, fabric, material, heating pad, flexible
+60%
-40%
" ... I liked the larger size and soft flexible fabric and the long cord. ... "
" ... Purchased this because I like the flexible and washable cover. ... "
" ... I like the elongated rectangular shape and the soft cover. ... "
" ... Soft and sturdy. ... "
" ... Nice to wrap around knee. ... "
" ... Great soft and pliable ... "
" ... The material is soft and plushy which I love, so you don't have to deal with the plastic ones with chintzy material you have to constantly move around. ... "
" ... Also love the soft and flexible material of the pad. ... "
Returns
69returned, returning, return window, refund, 30
+7%
-93%
" ... Died one day after return window was up. ... "
" ... Terrible product I should get refunded! ... "
" ... initially did not respond until I actually called them instead of just emailing them through their online form, agreed to replace the item and said they shipped it. ... "
" ... This product failed two days after the 30 day window for return. ... "
" ... I'll be returning it. ... "
" ... I want a refund ! ... "
" ... Do not know if it is too late to send this one back. ... "
" ... If I hadn't thrown box away, I would be returning this item. ... "
Features
42option, heat, timer, auto, automatic shut
+83%
-17%
" ... Really like the "stay on" and "quick heat up" features that my older model didn't have. ... "
" ... But I do very much like this new one, especially the feature that you can set to turn it off automatically. ... "
" ... This product has auto shutoff which I prefer and a 2 hour timer is perfect. ... "
" ... Love the fact that it has a 2 hour shut off feature! ... "
" ... Very happy with the straps and you can do auto shut off or never shut off! ... "
" ... Auto shut off works great. ... "
" ... I’m very pleased with the auto shutoff feature. ... "
" ... Loved that this has both an auto off 2 hour feature and a stay on feature. ... "
Size
42back, large, pad, xl, smaller
+93%
-7%
" ... I like the extra size and softness. ... "
" ... I use two of these while I am sitting at my desk. ... "
" ... I love the size and it stays smooth. ... "
" ... Love this size. ... "
" ... Nice size for back pains. ... "
" ... Nice and large. ... "
" ... The size is big enough to go all the way across my lower back so I don't have to move it around. ... "
" ... The size is GREAT! ... "
Price
41money, waste of money, worth, waste your money, worth the money
+49%
-51%
" ... Waste of money . ... "
" ... Don’t waste your money! ... "
" ... I want my money back. ... "
" ... DON'T WASTE YOUR MONEY. ... "
" ... Total waste of money. ... "
" ... WASTE OF MONEY!!!! ... "
" ... WASTE OF MONEY! ... "
" ... What a waste of money. ... "
Cables
37pad, heating pad, unplugged, outlet, electrical
+41%
-59%
" ... One complaint I have is that the cable between the controller and the pad is too short, about two feet. ... So when I use the pad under the desk, it is not possible to place the controller on the desk because the cable is too short. ... "
" ... I’ve tried unplugging the cord from the pad severa times, but the lights around the buttons blink sporadically too. ... "
" ... The cord from the pad. ... The cord is not fixed to the heating pad. ... The cord plugs in at the side of the heating pad. ... "
" ... The cord constantly unplugs from the pad and shuts off. ... "
" ... Electrical Plug wires turned black. ... "
" ... The connector piece keeps coming apart while in use. ... "
" ... 2) The electrical cord comes out of the pedi's electrical socket when you move. ... "
" ... This pad is designed in such a way that the chord can be removed from the pad but the connection is not a tight or fitted one. ... well the chord still came loose through the tape. ... "
Controls
36controls, turn, pad, button, hot
+64%
-36%
" ... The control is always close and handy to adjust if necessary. ... "
" ... Lots of options on the controls. ... "
" ... They get hot quick and ypu can control the amount of heat you'd like to have. ... "
" ... Warms quickly and has digital controls ... "
" ... VERY good temperature control. ... "
" ... I like that I can turn off the 2 hour shutoff at the push of a button. ... "
" ... Since 8 and 1 are actually sequential in the temp settings control, these days I press the down button several times on the 1 setting, and it seems to be keeping the overheating under control. ... "
" ... Auto-turn off option is great and temperature control is simple and easy. ... "
Marketplace
24received, seller, item, response, third
+46%
-54%
" ... I received it on the 29th of August, today is the 10th of September. ... "
" ... I called Amazon and they would not help me. ... "
" ... Planning in giving this to Goodwill. ... "
" ... Then dumb as I am I bought a third one from Amazon and now it doesent work. ... "
" ... Contacted again, still no response. ... "
" ... I just received my new one in the mail! ... "
" ... We have this exact same one from a purchase on Amazon in 2015. ... "
" ... Cant find the receipt. ... "
Fit
21place, straps, stay, pads, wrap
+52%
-48%
" ... Love the no slip cover. ... "
" ... I prefer the kind with the thin sponge you can moisten and put inside the heating pad sleeve, as they stay moist much longer, but I cannot find one on Amazon and my local mom and pop pharmacy no longer carries heating pads. ... "
" ... This fit the bill. ... "
" ... so you can always wrap/lay/mold it where you want it . ... "
" ... I solved this by wrapping the part that plugs into the pad with strapping tape. ... "
" ... Fits across my back almost perfectly and would suit a recliner just right. ... "
" ... The straps work well to keep it in place on my knee. ... "
" ... This one is the same size but the cover is softer and stays in place. ... "
Ease of Use
17easy, use, soft, controls, see
+94%
-6%
" ... I do like that the buttons are illuminated, easy to see. ... "
" ... Great size to cover my lower back, with easy to use controls. ... "
" ... Easy to use. ... "
" ... The dial (digital) is very easy to read. ... "
" ... lt is very easy to adjust. ... "
" ... The control is perfectly designed for easy use to adjust the heat level. ... "
" ... Big buttons, easy to use in the dark ... "
" ... I liked the controls, easy to read, and the fact that there is an automatic cutoff. ... "
Capacity
16keep, another, warm, house, feet
+100%
" ... It's big, so it takes care of large areas. ... "
" ... One for my mother, one for downstairs at home and one upstairs so I don't need to keep carting them around. ... "
" ... I got this for my wife over a year ago to keep her feet warm while she's working at her desk and now she loves me more! ... "
" ... The other one I bought awhile back to keep my feet warm at my desk and it still works like a charm. ... "
" ... Disabled and use one for travel, one in bedroom and another in my work area. ... "
" ... The family uses them when they need to. ... "
" ... It has been in such demand in the family, we decided to get another one, but larger. ... The 1'x2' size is excellent to get better coverage, especially on your back. ... "
" ... I needed a second for another family member. ... "
Ports
14unplug, pad, wall, plug it back, outlets
+21%
-79%
" ... then unplugged it from the outlet!! ... "
" ... When that happens, you must plug it back into the heating pad, then unplug it from it's supply source and plug it back in before it will work again. ... "
" ... Unplug it from the wall, then plug back in. ... "
" ... I was forced to fiddle with it by detaching the two prong plug that to the wall. ... "
" ... Unplugging it, unhooking it, different outlets, nothing!!!!! ... "
" ... You have to reset it by unplugging it from the wall outlet and replugging it after it has been attached to the pad. ... "
" ... After the cord is once again attached to the pad, I have to get up, unplug it from the wall outlet, and plug it back into the wall outlet to "reset" it and be able to use the controls again. ... "
" ... Unplugging, waiting, replugging doesn’t work. ... "
Cooling
13cools, warm, hot, heats, winter
+77%
-23%
" ... Warms fast, but then cools down a little sooner than would like. ... "
" ... If it's colder in the bedroom, it takes the chill away from the sheets and me, also nice. ... "
" ... So the red one is the perfect size for me who is always cold. ... "
" ... It helps warm you up in the cold winter. ... "
" ... The heating characteristics are the same on all levels, it heats up, than cools off to a warm level. ... "
" ... Saved me countless nights of getting too cold. ... "
" ... It heats up quickly and cools down quickly as well. ... "
" ... It is easy to use, big numbers, heats up instantly, cools down instantly and is super soft! ... "
Battery Life
11hour, day, two hours, turn, option
+82%
-18%
" ... I like the controls - 6 levels of heat and the option for 2 hour turn off or to keep it on indefinitely. ... "
" ... It heated up in 60 seconds or less and I love the fact that you can choose to let it turn off every two hours or push the bottom moving it to stay on until you decide you no longer need it. ... "
" ... I use it for several hours a day. ... "
" ... I like this one because it stays on or 2 hour shut off. ... "
" ... It works great and lasts forever ... "
" ... I use it every day for minimum 3 hours. ... "
" ... I hope this lasts longer than the one my wife had that was exactly the same. ... "
" ... I love that it shuts off in 2 hours! ... "
Delivery
9product, arrived, item, delivery, box
+33%
-67%
" ... Delivered on February 6th. ... "
" ... This arrived on Feb 2nd and just barely got warm. ... "
" ... I just received my new one in the mail! ... "
" ... Unfortunately I threw away the box. ... "
" ... Returned the day after it was received. ... "
Display Clarity
9f, display, flashes, heat, 6
+33%
-67%
" ... I can hold a button down and the lights will blink once, but screen will not light up and it will not turn on. ... "
" ... Then, on 2 months and 1 week later, it now only flashes “F” on the display. ... "
" ... It worked great until May 2019, when it stopped working and started flashing an “F” on the screen. ... "
" ... I have had the replacement for about two weeks and it has already given me the F on the screen as well. ... "
" ... There is an ER code in the display window and even though we read online how to clear it, it keeps coming back and the heating pad won't work. ... "
Design
9looks, cover, soft, feels, feel
+78%
-22%
" ... so you can always wrap/lay/mold it where you want it . ... "
" ... green soft fabric, stitched so doesn't bunch up. ... "
" ... Definitely a more aesthetically appealing unit . ... "
" ... I love this product~ the velvety smoothness of the cover is a real winner. ... "
" ... Still, it provided relief so I ignored this detail. ... "
Sleep Tracking
8warm, pad, night, going to sleep, sleeping
+100%
" ... Excellent product that enables me to sleep to warm up cold toes . ... "
" ... l sleep so much better after using this heating pad. ... "
" ... Have used the pad both under the desk while I was working on my computer and in the bed while I was sleeping. ... "
" ... I suffer from restless legs at night and heat on my legs is one of the natural remedies I require to sleep soundly. ... For me, that's at night (since I use it going to sleep). ... "
" ... It's good to warm up in the winter when you're going to sleep (I'd reccomend setting 2 for the 2 hour time) and it's so good for injuries. ... "
" ... I know it says not to sleep on it but I do anyway and the beauty of it is that it turns itself off after 2 hours. ... "
" ... I can set it low enough that I can go to sleep with it under my shoulders. ... "
" ... I mostly use heat setting 1 on my back as I'm going to sleep, nice. ... "
Cable Length
7long, nice, outlet, length, extension cord
+57%
-43%
" ... Also, liked the added length. ... "
" ... Nice cord length. ... "
" ... The cord is nice and long and reaches the nearest outlet without an extension cord. ... "
" ... The cord is nice and long as well. ... "
Band
7velcro, knee, wrapping, strap, place
+57%
-43%
" ... The straps are elastic fabric and sized for wrapping an elbow, knee or thigh ideally. ... "
" ... Nice size to enclose a wrist. ... "
" ... The straps work well to keep it in place on my knee. ... "
Defective Delivery
7received, product, broken, 2019
-100%
" ... In my view, this indicates a defective unit. ... "
" ... Maybe I got a lemon🤷♀️ ... "
" ... I received this on Mar 24, 2019, and now, May 18, 2019, it is broken. ... "
" ... I received a defective product. ... "
" ... A defective piece of $30 junk. ... "
" ... Now this one has broken. ... "
Washing
6yet, washed, wash, machine, even
+83%
-17%
" ... I love the automatic shut off also. ... "
" ... The automatic timer made it even more awesome for me. ... "
" ... I've not tried washing it yet, but I think it would hold up. ... "
Software Platform
6f, error, replace, problem, one
+17%
-83%
" ... The dreaded “F” error message appeared several times and I had to return it to Amazon. ... "
" ... There are a bunch of knockoff brands that are manufactured in the same place, they all have a fatal error of stopping function and blinking an "F" in their window. ... "
" ... Then you have to get rid of the error message. ... "
Color
6grey, one, green, dark, original
+50%
-50%
" ... I did not order grey. ... "
" ... When this arrived, I was very disappointed with the color, which is dark grey, rather than the bright green that I ordered. ... This one does not and instead is a very drab dark gray. ... "
Overall performance
6gets, fast, hot, well, use
+100%
" ... I'm still keeping the pad and will use it as otherwise it does its job well. ... "
" ... It gets the job done. ... "
" ... Does it’s job ... "
" ... Gets really hot fast. ... "
" ... It did the job well. ... "
" ... Warms up very fast. ... "
Storage
6plush, side, material, lower back, large
+83%
-17%
" ... This size is 20"x24" and very plush material with no smelly odors. ... "
" ... It seemed to be the “standard” size that we can purchase in local stores. ... "
" ... It's a great solution for an office that doesn't allow space heaters. ... "
" ... I love the size, covers lower back side to side. ... "
" ... Very plush and large size is definitely a plus. ... "
Network
5coverage, warm, feet
+40%
-60%
" ... But was out of return range. ... "
" ... The only issue I have with them is that they come undone from the plug too easily and they you get a fault signal. ... "
" ... I was even planning to buy the XL and get full coverage, but if the products are shoddy like this then it's hardly worth the money to invest in more. ... "
Wash Programs
4setting, option, nice, highest, even
+75%
-25%
" ... Timer is a great option! ... "
" ... The automatic timer made it even more awesome for me. ... "
For Travel
4+75%
-25%
" ... I took my trusty heating pad with me on all of my overnight trips/vacations. ... "
" ... I always keep one in my travel bag to take with me on trips (I'm addicted to them . ... "
" ... I now have 1 for camping. ... "
For Kids
4use, love, kids, daughter, child
+75%
-25%
" ... Both girls absolutely love it! ... "
Remote
4melt
+25%
-75%
" ... There is a problem in the remote. ... "
" ... My unit did not melt but my remote always got very hot and now it does not work. ... "
" ... The heat would go on and off even though the remote showed it was on the entire time. ... "
Product As Described
4described
+100%
" ... Item as described. ... "
" ... Product was as described. ... "
" ... Product is as advertised. ... "
" ... Better quality than the picture shows . ... "
Gaming
3+33%
-67%
" ... The controller malfunctioned just as the previous one we had done. ... "
" ... The controller got so hot that it melted. ... "
Sound Quality
3noise, pause, bizzt bizzt
+33%
-67%
" ... As I was trying to look up instructions online, it was sitting in my lap and made a loud popping noise and sparked. ... "
" ... Unfortunately, it emits a noise, like a bizzt bizzt bizzt pause bizzt bizzt bizzt pause. ... "
Power Consumption
3-100%
" ... It will not power on !!! ... "
Cover
3soft, plush
+100%
" ... The cover is soft against the body. ... "
" ... The cover is very soft and plush. ... "
" ... Comes in a nice snuggly, soft cover. ... "
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Specifications
Body
Size: 108 meters
Display
Type: LED