Last Updated: December 10, 2020 (Refresh Now)

SteelSeries Arctis Pro GameDAC Wired Gaming Headset Certified Hi Res Audio Dedicated DAC and Amp for PS5 PS4 and PC Black

Last Updated: December 10, 2020 (Refresh Now)
6.7
SCORE
/10
Total Reviews
999
Old Reviews
0
Unverified
88
Spam Test
WARN
Yes
USB

Review Analysis - 911 recent, verified reviews

Detailed Mode
Comfort
 276
head, comfortable, uncomfortable, headband, fit
+69%
-31%
comment
" ...  These are hands down the best wireless gaming headphones on the market. ... My only CON is that I think they are too tight on the head but are otherwise very comfortable but it's not unbearably tight, just too tight for my taste. ... I don't wanna bad mouth Astro's, they are a great headset but they are in 2nd place now for sure.  ...  "
comment
" ...  so what I will comment on is solid construction, comfy, and it plain looks good .  ...  "
comment
" ...  For me the head band is comfortable. ... The reason for the four stars and the one thing my hyperX had over this head set, are the ear muffs. ... The ones on the Arctis pro are a little smaller and feel a little stiffer they squeeze to my head a lot tighter. ... Still pretty comfortable and can wear them for hours.  ...  "
comment
" ...  Great head phones  ...  "
comment
" ...  I was worried that they were going to be too small, but as a man with a fairly large head, they fit amazing.  ...  "
comment
" ...  It comes with a removable foam piece for the mic, it can sometimes slip off. ... The ear cuffs are lined and padded for comfort, the headset allows independent turning of each ear cuff. ... So when you take them off you'll need to reset them properly on your head for comfort.  ...  "
comment
" ...  Moreover, its start-up is very easy and simple and it's comfy for long sessions.  ...  "
comment
" ...  Pretty comfortable for extended wear.  ...  "
Sound Quality
 269
audio, sound quality, headset, headphones, surround
+80%
-20%
comment
" ...  No scratchy noises, no lags, it's been a great experience - so says he.  ...  "
comment
" ...  But the audio quality is fantastic  ...  "
comment
" ...  The sound is wonderful as well.clear sounds even through the game between people talking and the game sounds.  ...  "
comment
" ...  Sound Quality: 4 ... This fixed my sound issues. ... While it still sounds a tad like cans the audio is good for the price point.  ...  "
comment
" ...  Update: After turning off Sound effects in the sound properties, there is now no static.  ...  "
comment
" ...  TL:DR, Amazing sound quality, use sound presets, don't drop them. ... The headset has a VERY flat sound signature but has multiple presets with the DAC. ... Fragile, very, but if you take care of it, you'll always have superb audio quality.  ...  "
comment
" ...  You can get better sound quality from some wired headphones at this price, but obviously you are paying for convenience.  ...  "
comment
" ...  Sound wise they're ok.  ...  "
Headphones
 209
headphones, headsets, headphone, sound, ps4
+75%
-25%
comment
" ...  Best headset ever  ...  "
comment
" ...  Excellent headset, especially for the price. ... I appreciate that it tucks into the headset so it's out of the way when not in use.  ...  "
comment
" ...  These headphones leave me in awe, they are the most durable, reliable pair of headphones I have ever owned and on top of that they're wireless.  ...  "
comment
" ...  This is a great headset!  ...  "
comment
" ...  If you currently have a memory foam/leather headset, keep em. ... tried using the audio software (the one i've used for years because it works so well) that I was using on my old headset . ... HARD pass on these, especially if your coming from a premium audio experience and simply wanted a new headset.  ...  "
comment
" ...  Bought these after a bad experience with the Playstation brand Platinum headset.  ...  "
comment
" ...  Very cheap built headphones. ... My gold ps4 headset has better sound than this cheap headphone.  ...  "
comment
" ...  I looked at a lot of reviews on many gaming headsets.  ...  "
Gaming
 129
headset, game, games, ps4, chat
+84%
-16%
comment
" ...  With the GameDAC I'm able to adjust the balance of my game audio and my discord audio with the simple twist of a dial.  ...  "
comment
" ...  I'm a PC gamer and will sometimes game for hours at a time.  ...  "
comment
" ...  I had major problems which I thought was an issue with this headset (SteelSeries Arctis Pro + Game DAC) which turned out to be an issue with MY COMPUTER not having enough USB controllers and had nothing to do with the headset.  ...  "
comment
" ...  For gaming, they are unparalleled.  ...  "
comment
" ...  A great “budget” headset or for any casual gamer on any system.  ...  "
comment
" ...  The dual swapping batteries was game changing.  ...  "
comment
" ...  A great option for Desktop PC games not so much for a living room console.  ...  "
comment
" ...  From what I've used, it changes the volume of the game itself and a secondary chat program.  ...  "
Price
 111
worth, price, headset, worth the money, sound quality
+70%
-30%
comment
" ...  Can't complain due to price.  ...  "
comment
" ...  Good overall sound quality for the worth.  ...  "
comment
" ...  It was a good investment from the price I got it at.  ...  "
comment
" ...  Super high price, super low quality.  ...  "
comment
" ...  With that being said, however, these are still an excellent value. ... The sound quality alone is worth the price, and yet you get the gamedac which is easily one of the coolest things I've ever had included in a pair of headphones.  ...  "
comment
" ...  They feel and sound amazing and they are a good price compared to other headphones of the same quality.  ...  "
comment
" ...  The sound quality was pretty good, I was expecting more from this price point.  ...  "
comment
" ...  Worth every penny I paid.  ...  "
Product Reliability
 109
stopped working, headset, working, month, 6 months
+18%
-82%
comment
" ...  Best Headset i've ever gotten for that price but only lasted a little less than 6 months before the mic stopped working  ...  "
comment
" ...  I bought these in December and 3 days later they stopped working.  ...  "
comment
" ...  Now, only 5 months later, they don’t work.  ...  "
comment
" ...  FIrst pair stopped charging after 8 months.  ...  "
comment
" ...  Used it for gaming with Discord for less than a week, stopped working in the middle of play and I couldn't get it to work again.  ...  "
comment
" ...  It isn't just a defect.  ...  "
comment
" ...  Poor quality we got it in May and now it’s not working well  ...  "
comment
" ...  There was no incident to cause the failure. ... They were not mishandled.  ...  "
Build Quality
 91
plastic, headband, build quality, broke, head
+53%
-47%
comment
" ...  They are build very well they do not feel flimsy at all.  ...  "
comment
" ...  Made my son happy it was a gift - he uses them daily and they haven’t fallen apart like the ones before.  ...  "
comment
" ...  Cord is rubbery and durable, but tends to get wrapped up fairly easily.  ...  "
comment
" ...  Good quality audio, comfortable to wear, and sturdy!  ...  "
comment
" ...  So +1 for replaceable parts. ... They feel very high quality, lots of metals and dense (not-creaky) plastic.  ...  "
comment
" ...  Just overall top notch quality!  ...  "
comment
" ...  Materials are nice ... The leather ear cups are nicer than the standard ones and cost $15  ...  "
comment
" ...  They feel very sturdy and high quality.  ...  "
Device Compatibility
 87
pc, bluetooth, ps4, connect, dongle
+62%
-38%
comment
" ...  This has become my go to communication device! ... I play on a Linux platform.  ...  "
comment
" ...  Listening to music on my laptop.  ...  "
comment
" ...  Connectivity 5/5  ...  "
comment
" ...  Got the Artics 3 Bluetooth one because of the simultaneous audio support.  ...  "
comment
" ...  Works on Ps4, Switch,Xbox, PC!  ...  "
comment
" ...  The GameDAC is awesome and I've incorporated my work calls via the mobile out. ... The quality holds up if you connect it directly to a phone.  ...  "
comment
" ...  You Can Use This Feature With Your PC/Mac When You Download The Steel Series 3 Software Onto Your Computer.  ...  "
comment
" ...  Also, the Series 3 are Bluetooth so you can pair them with iOS or Android.  ...  "
Fit
 82
head, headset, broke, ear, headphones
+40%
-60%
comment
" ...  It didn’t fit me right even all the way tight.  ...  "
comment
" ...  The only grievance, and I literally mean the only grievance I have about this product is the swivel mounts for the ear cups. ... I was mildly rough on this headset for 2 years and one of the cups broke away from the swivel  ...  "
comment
" ...  I guess it just wasn't designed for laptop use as it sits there, bumping into my arm if it slips too close.  ...  "
comment
" ...  However, it just got knocked off my tower onto a carpeted floor (about 1.5 ft drop) which broke the right ear cup off its mount.  ...  "
comment
" ...  The headset broke on the right ear cup at the hinge.  ...  "
comment
" ...  The only problem was, they were heavy and always cracked/broke over time, so I was always having to glue them back together with ABS plastic cement.  ...  "
comment
" ...  I had it set to the largest setting and it still didn't fit right, I dont think I have a tremendously large head, I wear a 7 1/4 Fitted baseball cap.  ...  "
comment
" ...  About a year later and they have basically completely fallen apart. ... The mounts are very small and one broke while removing the headphones from my head. ... I had to glue them back about a dozen times cause the contact is so small on these mounts they just keep breaking.  ...  "
Battery Life
 71
battery life, charge, headset, batteries, lasts
+70%
-30%
comment
" ...  Great battery life, even better sound, love the mute button on the side and if I don't want wireless I can throw a 3.5mm jack in!  ...  "
comment
" ...  The battery is fantastic. ... I spent almost 18 hours gaming without needing a charge.  ...  "
comment
" ...  The sound quality is very good and the battery lasts for a long gaming session.  ...  "
comment
" ...  You'll never go out of battery!  ...  "
comment
" ...  Really good headset very good sound and comfort with great battery life for a wireless headset.  ...  "
comment
" ...  Great sound amazing battery  ...  "
comment
" ...  Battery life is also amazing. ... I'm definitely getting better than advertised like--I only charge them maybe every 2 weeks, whereas some other headsets like my old A50s I was charging every couple days.  ...  "
comment
" ...  Battery lasts a long time, and distance for wireless is great!  ...  "
Call quality
 62
headset, voice, calls, mic, chat
+58%
-42%
comment
" ...  Sounds were great, able to hear certain sounds that wouldn't normally hear with other earpieces or headsets.  ...  "
comment
" ...  These are more comfortable than On hear headphones that I own.  ...  "
comment
" ...  After about 8 months of heavily using the headset specifically for gaming, my teammates who were spectating me would call out footsteps with their cheaper headsets before I could hear them.  ...  "
comment
" ...  I love the retractable mic which I don't use for gaming but do use for video and audio calls. ... I haven't made any calls with them, but I'm sure the quality would be great.  ...  "
comment
" ...  My friends can always hear me clearly as well.  ...  "
comment
" ...  First you'll be able to hear them, then later they'll be able to hear you.  ...  "
comment
" ...  More voice clarity?  ...  "
comment
" ...  My friends can hear my voice clearly.  ...  "
Cables
 47
cable, headset, wire, proprietary, wires
+38%
-62%
comment
" ...  El micrófono llegó dañado no funcionó vía inalámbrico (con el adaptador) o conectado a través del cable de 3.5mm.  ...  "
comment
" ...  I am sure that I just got a faulty product but for some reason, it wouldn't work without me putting the wire in a 90-degree angle.  ...  "
comment
" ...  Cord went bad after 5 months.  ...  "
comment
" ...  I can only surmise that it was a marketing ploy to make you have to buy more cords and eventually a new headset because it will get caught and get ripped out easily. ... You cant just swap it out with a regular cord because it has a special connector.  ...  "
comment
" ...  I tired using a different cable to connect between the headset and the dac, I also tried direct analog on the line in plug, in both cases, the left driver is just dead.  ...  "
comment
" ...  Proprietary cable is not cool because I can tell this is going to wear out quickly.  ...  "
comment
" ...  I tried multiple different cords, and even tested them with other products to make sure they were working.  ...  "
comment
" ...  Only con is the cords from Dac to headphones are a little short for my liking.  ...  "
Volume
 46
loud, chat, turn, sound quality, low
+48%
-52%
comment
" ...  I cannot believe how bad these are at volumes over 50%! ... This also reiterates point #2 in that the volume knob is ALWAYS being adjusted by accident.  ...  "
comment
" ...  Only complaint is the can’t adjust the game chat and volume independently  ...  "
comment
" ...  Initially I liked the headphones but than the volume limiter turned on which caused the max volume to be reduced by half.  ...  "
comment
" ...  When people in my party chat get loud it crackles into my ears  ...  "
comment
" ...  •Sometimes too loud  ...  "
comment
" ...  Increasing volume increases static heard even while listening to music.  ...  "
comment
" ...  These are very loud, I will give them that. ... I did not notice a difference in sound quality from my G633, just sound volume.  ...  "
comment
" ...  My microphone makes a loud jarring static sound and does not even hear me.  ...  "
Noise Cancellation
 45
cancellation, cancelling, mic, sound quality, canceling
+93%
-7%
comment
" ...  They also fit snug and for the most part do a good job of canceling outside noise.  ...  "
comment
" ...  I got them for wireless noise cancelling. ... I did not want super noise cancelling.  ...  "
comment
" ...  Take into consideration that there is no active noise cancelling, for the price I was kinda expecting it but didn't read the fine print. ... They block out external noise as much as you'd expect due to the dense fabric and foam, but noise cancelling seems like a no brainier (come on, steelseries).  ...  "
comment
" ...  It does a good job of isolating sound.  ...  "
comment
" ...  -Great noise cancellation  ...  "
comment
" ...  These are tough, they have excellent sound quality, their not noise cancelling but they do a great job at lowering surrounding noises.  ...  "
comment
" ...  Noise Cancellation 5/5  ...  "
comment
" ...  Mic is definitely made for just for the noise cancelling and answering calls.  ...  "
Controls
 44
button, mute button, mute, volume wheel, mic
+55%
-45%
comment
" ...  Some nice features are the retractable mic, volume control behind the ear, and the knob to control game over voice volume ratio.  ...  "
comment
" ...  Pair - From OFF, press power button on headset for 6 seconds & press button on dongle for a few seconds. ... Mute - press button on LEFT ear-cup, mic head will turn red when muted.  ...  "
comment
" ...  -Finally figured out how to get discord to allow different volume setup  ...  "
comment
" ...  You can save different eq settings for different games you play or for music.  ...  "
comment
" ...  turn the nob to increase music. ... If you adjust properly and start hearing instruments you didn't before in your favorite songs, that's key.  ...  "
comment
" ...  Honestly its great, when i meander from my computer I can use the power button clicked twice to skip songs super convenient . ... The volume wheel is super nice, makes it easy to crank up the volume passed windows 100% volume to really rock to those songs that are rocking your world.  ...  "
comment
" ...  The display is easy to see and all audio settings can be changed from the DAC. ... Being able to change the volume is always nice and the mute button for the mic is key for me if I'm in a long call and don't want everyone hearing me running to the restroom or breaking the kids away from a fight :)  ...  "
comment
" ...  They also have some nice little features with mute button, embedded microphone, and tactile volume dials.  ...  "
Returns
 44
returning, returned, replacement, refund, support
+11%
-89%
comment
" ...  I'm returning immediately.  ...  "
comment
" ...  and they dont offer replacement or return  ...  "
comment
" ...  Returned one set within two weeks because it wouldn't charge anymore.  ...  "
comment
" ...  No longer have box and not sure how to even go about trying to return it.  ...  "
comment
" ...  I can't request a refund through Amazon anymore which is very upsetting.  ...  "
comment
" ...  Except, they are just too small, had to return them. ... It hurt to have to return them.  ...  "
comment
" ...  I received a reply asking for the RMA info ... I sent back all requested info the same day ... This is unfortunately due to the fact that your RMA request was not able to pass our validation process.  ...  "
comment
" ...  Tired of making returns and waiting weeks for a new item.  ...  "
Ports
 44
headset, port, dongle, usb c, cable
+55%
-45%
comment
" ...  I can plug the usb-c dongle into my PS4 and it works without any issue, I can also plug the dongle directly into my Switch or Switch dock and it works great.  ...  "
comment
" ...  you can connect to the PS5, Switch and PC via USB-C or the regular USB dongle attachment.  ...  "
comment
" ...  The USB connection allows this product to work on any device with a USB port, especially the PS4.  ...  "
comment
" ...  The GameDAC also let my plug in my Nintendo Switch with no issues.  ...  "
comment
" ...  It was literally ONE mini USB cable to set up.  ...  "
comment
" ...  After using USB type C on every other product, I really prefer this choice as a consumer. ... Good solid Headset for the price, that charge port decision really irks me though.  ...  "
comment
" ...  It's easy to turn on and comes preconnected to a wireless dongle that connects via USB.  ...  "
comment
" ...  The .bat essentially worked the same as unplugging and plugging it back it.  ...  "
Charging
 43
headset, charging, charged, battery, usb
+44%
-56%
comment
" ...  The first headphone's USB port went out and it would no longer charge or plug in. ... This headsets charging port was also starting to go as well as a strange loose rattling/shifting in the right earpiece.  ...  "
comment
" ...  product would not charge  ...  "
comment
" ...  First headset I've ever head were you can't use it while it's charging. ... If you plug the wire in to charge it while in use, it will turn it's self off. ... Will only charge if it's off, for a 200$ headset you would think it could at lest do the same things as a 40$ headset.  ...  "
comment
" ...  Would charge and connect to the ps4 but would not turn on otherwise.  ...  "
comment
" ...  Second, the headset does not charge or show that it is being charged. ... When plugged in, the software does not tell you that your headset is plugged in or what charge level it is at. ... The only other way to see if your headset is charging is through the built in LEDs on the mic that blink indicating that it is charging. ... These lights, however, are not synchronous with the actual software or battery level and will show empty charge forever, even when plugged in for 12+ hours. ... In short, while this headset is indeed a good headset, its lack of charging security makes it a risky and unreliable product.  ...  "
comment
" ...  Did not like how it beeped so much i charged it all night and it still beeped and would disconnect constantly would not reccomend  ...  "
comment
" ...  The headphones turn off randomly even with a full charge.  ...  "
comment
" ...  Returned one set within two weeks because it wouldn't charge anymore.  ...  "
Ease of Use
 35
easy to use, setup, simple, software, easy to set
+97%
-3%
comment
" ...  The Windows application is easy to use and straightforward.  ...  "
comment
" ...  The DAC is compact and easy to use.  ...  "
comment
" ...  Very easy to configure and use.  ...  "
comment
" ...  They are so easy to use the sound quality is awesome .  ...  "
comment
" ...  - DAC is easy to setup and use  ...  "
comment
" ...  User functionality: top marks, lots of tweaking you can do  ...  "
comment
" ...  User interface on PC is easy to use.  ...  "
comment
" ...  Has easy connection, great sound very comfy.  ...  "
Band
 29
band, head, head band, top, headband
+52%
-48%
comment
" ...  Additionally the suspension band on top of your head is really smart and comfortable.  ...  "
comment
" ...  I did so much research and comparisons, I was worried about the head strap being uncomfortable and not looking as "normal" but my bf ended up finding it really comfortable (he doesn't play more than 2-3 hours at a time) and is totally fitting.  ...  "
comment
" ...  Quality is great but still have a issue with these fitting my head even with the band fully extended.  ...  "
comment
" ...  The headband also has a washable fabric strap.  ...  "
comment
" ...  The headband is easily adjustable.  ...  "
comment
" ...  For me the head band is comfortable.  ...  "
comment
" ...  Also the steel band is nice and durable, and clamps on to your head with enough pressure to be really secure-maybe too secure and also causes headaches.  ...  "
comment
" ...  Sounded great and mic was great but I did not like the head strap.  ...  "
Software Platform
 28
windows, error, windows 10, steelseries engine, app
+32%
-68%
comment
" ...  I have spent hours now trying to get the software to work with no luck. ... When I restart the program, the steelseriesengine3.exe does not run, causing the entire program to break.  ...  "
comment
" ...  Your browser does not support HTML5 video.  ...  "
comment
" ...  There's something wrong with the firmware or software, and the audio output and/or microphone intermittently just decides not to work in Windows 10.  ...  "
comment
" ...  I reloaded my computer today and have spent more time trying to get clipping to stop than it took to install windows, office and AV with all their updates.  ...  "
comment
" ...  Only reason I’m giving it 2 stars is because maybe I didn’t know how to properly manage the software.  ...  "
comment
" ...  After contacting support, they gave me 12 steps to uninstall and reinstall their software.  ...  "
comment
" ...  The software is lackluster.  ...  "
comment
" ...  As this product worked and then the software updated and the lag started. ... Basically, you will be at the mercy of the software and the next update may make things better or worse.  ...  "
Bluetooth
 27
headset, wireless, wired, dongle, connect
+70%
-30%
comment
" ...  Also, the Series 3 are Bluetooth so you can pair them with iOS or Android.  ...  "
comment
" ...  Would have liked for them to be bluetooth compatible for listening to music from my phone instead of it becoming wired but no biggie.  ...  "
comment
" ...  I've used bluetooth wireless headphones before and I loved being untethered but the latency makes for a poor gaming experience which is why I used Astro A40's and didn't think the upgrade to the A50's would be worth it since they were basically the exact same headset.  ...  "
comment
" ...  Its the Bluetooth connection that you have to plug into your PS4 so the headset can connect properly without any lag wirelessly.  ...  "
comment
" ...  Yes, there’s a cord for the Bluetooth dongle if you are playing on PlayStation 4 or Xbox one. ... Bluetooth connectivity: I walked pretty far and through 2 rooms with walls in between me and the system still had connection.  ...  "
comment
" ...  And sound is great, connects easily, computer .  ...  "
comment
" ...  "Arctis Pro Wireless" has both whatever RF proprietary standard SteelSeries uses, Bluetooth, and *also* the potential to be a wired headset for some consoles and handhelds.  ...  "
comment
" ...  Rather than spending $350+ for a Jabra headset, I've been using these for calls over Bluetooth over my phone.  ...  "
Bass
 26
sound quality, highs, sound, preset, mids
+88%
-12%
comment
" ...  I personally use the bass boosted preset (I'm not a bass head.)  ...  "
comment
" ...  Sound quality is 7/10 - Decent quality and bass and overall good sound while playing games but nothing to brag about.  ...  "
comment
" ...  Not as much bass, and I can hear "further" with my old headset.  ...  "
comment
" ...  When there’s thunder in games or explosions, THERE IS ACTUALLY BASS!!  ...  "
comment
" ...  Super comfortable, great sound quality and lots of base for the size and price.  ...  "
comment
" ...  its got Bass but not over powering and still ahs the mids and highs to support it.  ...  "
comment
" ...  Pros: Sound was crisp, clear, and booming bass.  ...  "
comment
" ...  Loudness, bass, etc.  ...  "
Design
 26
look, looks, wise, quality, minor
+85%
-15%
comment
" ...  The design is very appealing to look at and has lots of nice tiny details.  ...  "
comment
" ...  On the bright side, the build quality is fantastic -- on both Arctis Pros, the build feels and looks sturdy.  ...  "
comment
" ...  Looks far more subtle.  ...  "
comment
" ...  They look amazing!  ...  "
comment
" ...  They're also really lightweight do that's pretty cool they just sometimes feel like they could just break for the smallest thing.  ...  "
comment
" ...  Aesthetic 5/5  ...  "
comment
" ...  I prefer the Arctis 1's design.  ...  "
comment
" ...  has one HUGE design flaw.  ...  "
For Running
 23
work, love these headphones, best, set, run
+91%
-9%
comment
" ...  Ive owned a lot of headsets and this is by far the best pair of under $100 headphones i own.  ...  "
comment
" ...  these headphones are awesome, good quality.  ...  "
comment
" ...  These are a good pair of headphones however I do have one problem with them.  ...  "
comment
" ...  Great headphones so far.  ...  "
comment
" ...  These headphones are great.  ...  "
comment
" ...  I love these headphones!  ...  "
comment
" ...  Best headphones I ever bought for my PlayStation4  ...  "
comment
" ...  Headphones work great .  ...  "
For Kids
 23
loves, year, wanted, says, money
+100%
comment
" ...  My Son loves these.  ...  "
comment
" ...  He loves them.  ...  "
comment
" ...  Bought these for my gaming son, he loves them!  ...  "
comment
" ...  A Christmas present for my grandson.  ...  "
comment
" ...  my son loves this item  ...  "
comment
" ...  I purchased the headset for our Grandson and he says they are the best he has ever owned.  ...  "
comment
" ...  I'm thinking of buying a 2nd set for my daughter.  ...  "
comment
" ...  He loves it.  ...  "
Marketplace
 16
support, sent, oct, company, ticket
+44%
-56%
comment
" ...  On April 19 ... On April 28 ... On Oct 25 ... on Oct 26 ... I sent back all requested info the same day ... on Oct 29 ... I still had not received any response, so I sent a new ticket, asking for a reply  ...  "
comment
" ...  If I could go back in time I would make sure to never support this company.  ...  "
comment
" ...  I ordered the two that are in the photo in June it is now September and they both don’t work. ... I will never support this Company again.  ...  "
comment
" ...  I changed my review to one star.  ...  "
comment
" ...  I can't request a refund through Amazon anymore which is very upsetting.  ...  "
comment
" ...  Purchased May 22 2020.  ...  "
comment
" ...  Amazon did not want to help with return and I just sold them half on on craigslist.  ...  "
comment
" ...  I plan to call amazon to inquire since I do not know how to contact the seller.  ...  "
Setup
 15
easy, windows, simple, settings, instructions
+87%
-13%
comment
" ...  Very easy to configure and use.  ...  "
comment
" ...  Cross platform and easy setup!  ...  "
comment
" ...  Connecting to the PS4 was just a simple plug and play, nothing more needed.  ...  "
comment
" ...  ✓ Easy to set up  ...  "
comment
" ...  It works great for gaming, the microphone is plug and play with every program I've tried, the hardware interface is everything you need and it just works.  ...  "
comment
" ...  The range and and ease of installation alone already put these in a much better position.  ...  "
comment
" ...  Plug and play.  ...  "
comment
" ...  - DAC is easy to setup and use  ...  "
Network
 13
signal, house, wireless, walk, wireless range
+85%
-15%
comment
" ...  It's wireless, and has good range around my house  ...  "
comment
" ...  Long range wireless to the base station, check.  ...  "
comment
" ...  Connectivity 5/5  ...  "
comment
" ...  The wireless range is pretty good  ...  "
comment
" ...  The range is SUPERB. ... I can walk around the house from attic to basement and never lose signal.  ...  "
comment
" ...  Interestingly and strangely, on either setting, the Stereo Profile caused substantial signal clipping (that fuzzy sound at the top and bottom of the range .  ...  "
comment
" ...  I used to use the arctis 5, and was hesitant on moving to the wireless world.  ...  "
comment
" ...  The range is excellent from the base unit. ... I can walk from the game room to the kitchen to get a snack or drink and never lose the signal!  ...  "
Frequencies
 11
bass, eq, setting, lows, eq settings
+91%
-9%
comment
" ...  Lots of equalizer settings.  ...  "
comment
" ...  Sound quality is fine out of the box but needs some fine tuning in the EQ.  ...  "
comment
" ...  With ear piercing highs and rumbling lows.  ...  "
comment
" ...  The eq settings on the Dac is ok but highly reccomend using the software on a pc to set the eq setting then saving it on the Dac.  ...  "
comment
" ...  but very impressed with the bandwidth and EQ options. ... its got Bass but not over powering and still ahs the mids and highs to support it.  ...  "
comment
" ...  I've tried setting my own EQ but can't get it to sound quite right.  ...  "
comment
" ...  You definitely get your bass, Low, Mids & Highs.  ...  "
comment
" ...  You will need to EQ them, but the built in EQ system works well.  ...  "
Apps
 11
app, windows, steelseries, option, volume control
+27%
-73%
comment
" ...  One problem I have in specific, however, is with software.  ...  "
comment
" ...  Countless updates to SteelSeries Engine, Windows, and workarounds did nothing.  ...  "
comment
" ...  It was basically a second volume control app.  ...  "
comment
" ...  Your browser does not support HTML5 video.  ...  "
comment
" ...  I have spent hours now trying to get the software to work with no luck.  ...  "
comment
" ...  The software is lackluster.  ...  "
comment
" ...  Again people will suggest you use 3rd party software but you don't buy something to have to get tools to compensate it to do its sole purpose properly.  ...  "
Size
 10
little, compact, bulky, weight, travel
+70%
-30%
comment
" ...  GameDAC has some nice functionality and I like having it on my desk  ...  "
comment
" ...  Its adjusts to your need size on its own, no need to set it to the right size setting.  ...  "
comment
" ...  Not heavy and fits very well on my average sized noggin.  ...  "
comment
" ...  The DAC is compact and easy to use.  ...  "
comment
" ...  Clutter: compact compared to other headsets  ...  "
As Gift
 9
bought, loves, son, grandson, birthday
+89%
-11%
comment
" ...  Made my son happy it was a gift - he uses them daily and they haven’t fallen apart like the ones before.  ...  "
comment
" ...  All in all I would purchase again or even gift to someone.  ...  "
comment
" ...  My husband loves these.  ...  "
comment
" ...  Bought as a gift for my husband, and he absolutely loves it!  ...  "
comment
" ...  I bought this as a birthday gift for my grandson's 14th birthday.  ...  "
comment
" ...  Bought this as a gift for my brother, he loves it and it works great  ...  "
comment
" ...  A Christmas present for my grandson.  ...  "
comment
" ...  Bought these for my boyfriend's birthday.  ...  "
USB
 9
usb c, wireless, pc, dongle, 2
+67%
-33%
comment
" ...  you can connect to the PS5, Switch and PC via USB-C or the regular USB dongle attachment.  ...  "
comment
" ...  3.5mm, USB micro, USB C, etc.  ...  "
comment
" ...  The SteelSeries Arctis 1 USB-C Wireless is perfect for me.  ...  "
comment
" ...  has it own Bluetooth hub USB.  ...  "
comment
" ...  The rgb light is cool too, work while context to switch from side usb.  ...  "
comment
" ...  DTS – surround sound 7.1 Sound, requires being plugged in via USB on windows.  ...  "
Overall performance
 7
job, good, super, great
+100%
comment
" ...  Overall, I'm very happy with the performance so far.  ...  "
comment
" ...  Nothing crazy but it does the job good enough.  ...  "
comment
" ...  Solid performance for what I paid for!  ...  "
comment
" ...  Everything about it has worked great so far.  ...  "
comment
" ...  Came fast and works great!  ...  "
comment
" ...  I would say these do a good job.  ...  "
Cable Length
 7
cable, wires, long, short, length
+86%
-14%
comment
" ...  Iove the freedom of no wires.  ...  "
comment
" ...  Cord management is definitely a thing with this.  ...  "
comment
" ...  The cord is replaceable though so not too worried.  ...  "
comment
" ...  The cord length is perfect for my setup, and barely noticeable after making the switch from wireless.  ...  "
comment
" ...  (that said, it does have a 3.5mm conversion cable)  ...  "
comment
" ...  Cable is nice an long.  ...  "
Delivery
 7
came, product, well, received, opened
+71%
-29%
comment
" ...  This product was delivered to me ahead of schedule, thanks to the seller getting it out efficiently. ... Came in factory condition.  ...  "
comment
" ...  Just got them today, came in a completely sealed box.  ...  "
comment
" ...  Very well packed!  ...  "
comment
" ...  The delivery wasn't too late, and the product arrived without any problems, so I'm using it well until now.  ...  "
comment
" ...  What I received:  ...  "
Features
 7
feature, set, see, red, reason
+100%
comment
" ...  So far one of the nicest features is the replaceable parts, not many headsets have that in my experience, and its quite useful.  ...  "
comment
" ...  It was a little rough to set up, but the features are great.  ...  "
comment
" ...  Features - Basically this thing is jam packed full of features, and might be the reason you buy these.  ...  "
comment
" ...  For the price it also comes with more features than I’m use to.  ...  "
comment
" ...  When it's tucked away, the red LED isn't really noticeable which is a nice feature.  ...  "
comment
" ...  As well as that the website offers features to change how it sounds so you can customize it to however you like.  ...  "
comment
" ...  You can't get this performance and feature set on a budget guys.  ...  "
Cleaning
 7
sound, quality, headset, far, sweat
+71%
-29%
comment
" ...  Great quality, bought them 3 months ago, no problems so far, very clean design.  ...  "
comment
" ...  •Clean minimalistic look  ...  "
comment
" ...  One of my favorite features is how easy it is to keep clean: the earpads were designed to be easily disassembled for washing.  ...  "
comment
" ...  This headset is great so far, the sound quality is crisp and clean. ... Allowing me to have clean audio from both my pc and Switch at the same time.  ...  "
Drivers
 6
uninstalled, tried, reinstalled, gamedac, driver
+33%
-67%
comment
" ...  I uninstalled and reinstalled the drivers.  ...  "
comment
" ...  I had tried to reinstall SSE, to see if the drivers were messed up, but the device still still isn't being picked up.  ...  "
comment
" ...  Tried in different USB ports, uninstalled and reinstalled drivers.  ...  "
Defective Delivery
 5
came, box
+40%
-60%
comment
" ...  The headset I received is utterly defective.  ...  "
comment
" ...  It isn't just a defect.  ...  "
comment
" ...  Not sure if I got a defective.  ...  "
Display Clarity
 5
gamedac, even, dac, light, display
+40%
-60%
comment
" ...  Even when I try to plug it into another computer, the GameDAC OLED screen doesn't light up not function.  ...  "
comment
" ...  The GameDAC screen does not come up and it it is not recognized on any PC I have.  ...  "
comment
" ...  One of the most disconcerting one is that the LED screen on the DAC never turns off even when it is receiving no audio. ... The DAC will most likely have its screen burn out quickly due to this even when set at the lowest light setting of 1.  ...  "
Hair
 5
tried, beard, would, cutting
+20%
-80%
comment
" ...  Any movement from your head and you’ll hear your beard scratching the padding!  ...  "
comment
" ...  Cuts in and out nonstop.  ...  "
comment
" ...  When I was about to open the box, I noticed the safety seal had already been cut.  ...  "
Capacity
 4
home, around, wireless, walk, signal
+100%
comment
" ...  It's wireless, and has good range around my house  ...  "
comment
" ...  I will be able to hear the person running up on my front left behind a wall and when they get close enough, all the sudden the noise will sound like its coming from my back right.  ...  "
comment
" ...  Our game room is on one end of the house and the kitchen lies in the middle of a 2200 square foot home.  ...  "
comment
" ...  For at home use perfect.  ...  "
Keyboard
 4
mouse, wireless, pro, apex, mic
+100%
comment
" ...  I currently have the Apex Pro keyboard, the Prism RGB mousepad and the Rival 650 wireless mouse and now with the addition of the Arctis Pro headset, I finally have the best peripheral setup available on the market.  ...  "
comment
" ...  From one of the pics I supplied, I did order the Apex Pro Keyboard and the 600 series mouse at the same time and they are still working.  ...  "
comment
" ...  This mic picks up every single mouse and keyboard click and any other sounds you have in the background.  ...  "
comment
" ...  Great headphones overall, wouldn't say they cancel very much noise if you have a pretty loud mechanical keyboard like me (2016 razor blackwidow).  ...  "
Earbuds
 4
cups, used, ps4, muffs, headset
+75%
-25%
comment
" ...  Ear cups feel nice and soft.  ...  "
comment
" ...  -Soft ear muffs  ...  "
Water Resistance
 4
sweat, sound, kind
+75%
-25%
comment
" ...  Absolutely amazing, the sound quality has just blown my other headsets that I've had in the past out the water  ...  "
comment
" ...  IS GREAT, and able to show even with the windscreen sponge on)  ...  "
Firmware
 3
voice, updates, update
-100%
comment
" ...  driver updates, firmware updates, even tried the headset on different computers.  ...  "
comment
" ...  The firmware was fully updated before the failure.  ...  "
comment
" ...  You have no voice feedback, even with the firmware update, your teammates cannot hear your voice and your voice also won't pick up unless the mic boom is a centimeter from your mouth.  ...  "
Video Playback
 3
youtube, watch, watching, video, music
+100%
comment
" ...  Can use them on my PlayStation to game, or my Mac to listen to music/watch videos.  ...  "
comment
" ...  I may not notice it then due to me being focused on the game, but outside of gaming, watching youtube, listening to music or watching a movie I hear it.  ...  "
comment
" ...  You can be working on your computer, watching videos etc and seemlessly take a phone call and walk away without having to unplug anything .   ...  "
Lagging
 3
disconnect, reconnects, delay, 20ms
+33%
-67%
comment
" ...  First one started restarting randomly.  ...  "
Clarity
 3
+100%
comment
" ...  Consider that and the fact they are cheaper and these are the clear winner.  ...  "
comment
" ...  well adjusting, and clear.  ...  "
comment
" ...  The higher ends are especially clear.  ...  "
Zoom
 3
+100%
comment
" ...  and working for home for zoom meetings this headset is awesome.  ...  "
comment
" ...  Extremely comfortable, great sound quality and no issues with PC games or teleconference software like Skype, zoom, Webex.  ...  "
Weight
 3
size, light
+100%
comment
" ...  It feels sturdy with out being too heavy.  ...  "
comment
" ...  Weight Hindrance: unnoticeable, feels good  ...  "

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Specifications

Connectivity
USB:  Yes 
Yes
USB