Last Updated: November 24, 2018 (Refresh Now)
Sony BDPS3500 Blu ray Player with Wi Fi 2015 Model
Last Updated: November 24, 2018 (Refresh Now)
6.4
SCORE
/10
Total Reviews
1000
Old Reviews
679
Unverified
75
Spam Test
!
1
NUMBER OF USB PORTS
Yes
USB
Full HD 1080p
RESOLUTION
Yes
WIFI
Review Analysis - 246 recent, verified reviews
Detailed Mode
Product Reliability
60failed, stopped working, sony, player, died
+12%
-88%
" ... But after a short time, it crapped out. ... "
" ... After 18 months, my device crapped out, just like the other 1 star reviews. ... I've just spent a couple of hours trying to get this thing to work. ... I hate giving up, so I tried an OTA update, which appeared to start, showing the new version, then failed at 0%. ... That failed as well. ... I did a factory reset, tried updating again, no luck. ... "
" ... It stopped working after 1 use and Sony’s customer support is horrible. ... "
" ... (it was only for 30 days!) ... "
" ... It gets upset when it can't find a disk and shuts itself back off as it is turning on. ... "
" ... Tried resetting it several times. ... "
" ... Has very limited app compatibility and mine died 16 months. ... "
" ... Quit working less than a year later. ... "
CD/DVD
48player, blu ray, blu ray player, dvds, disc
+60%
-40%
" ... Plays Blu-rays fine. ... "
" ... Nice DVD player ... "
" ... The DVD/Blu-Ray players works just fine, it plays DVD’s and even connects to the internet. ... "
" ... I have had it a year but never watched a blue ray disc yet because I don't own one! ... "
" ... This is the LAST time I will buy a Sony BluRay. ... As I said, I am done purchasing Sony Blu-Ray players. ... "
" ... Just from this experience alone I will never buy another Sony Blu-ray. ... "
" ... Plays Blu Ray discs beautifully. ... So the Blu Ray machine that is in the same room with the router and the laptop is not picking up the same speeds as the laptop, and is sometimes so slow it cannot even stream. ... "
" ... There is better blue ray media devices out there. ... "
Software Platform
22apps, software, software update, hulu, error
+32%
-68%
" ... I then downloaded the latest patch to USB, and tried to manually update. ... This has got to be a software issue, but I have no idea what to try next, and I don't want to spend any more time. ... "
" ... This is a flaw in the basic operating software. ... "
" ... Updated it whenever it asked only to have it totally reset itself and need to be re-updated all the time. ... "
" ... It keeps pausing and skipping even on Netflix/Hulu - I can turn my Roku at the same time to check to see if its the internet and the Roku works just fine. ... "
" ... A lot of times while using it to stream Hulu or Netflix, it will stop and load, or sometimes it won't work at all. ... "
" ... So I do what everyone else would do and Google the error, and guess what I find? ... "
" ... This will not perform the latest Software UPDATE. ... Because their software update process sucks! ... "
" ... so you have to go through several unnecessary prompts use the app ypu want (while using the slow clunky OS). ... "
Apps
21netflix, app, hulu, software, youtube
+48%
-52%
" ... This has got to be a software issue, but I have no idea what to try next, and I don't want to spend any more time. ... "
" ... This is a flaw in the basic operating software. ... "
" ... It keeps pausing and skipping even on Netflix/Hulu - I can turn my Roku at the same time to check to see if its the internet and the Roku works just fine. ... "
" ... A lot of times while using it to stream Hulu or Netflix, it will stop and load, or sometimes it won't work at all. ... "
" ... Could not connect to WIFI or launch apps after 2 months of use. ... "
" ... The mouse can only be used in the web browser app. ... so you have to go through several unnecessary prompts use the app ypu want (while using the slow clunky OS). ... "
" ... It continually kicks out of the app and we have to unplug the system to get it to work again. ... "
" ... Software is up to date. ... "
Wifi
21wi fi, connection, network, internet, wi fi connection
+24%
-76%
" ... Like many other reviews state, it loses the Wifi connection then won't reset properly and has to be unplugged and restarted multiple times to get it to work. ... "
" ... Won't stay logged in to apps or wifi. ... "
" ... So, yes, you'll have to change your wifi name and password to all lowercase to compensate for this lemon. ... "
" ... Oh, there are dozens of responses from so-called Sony "experts," suggesting you do everything from resetting the device, reconfiguring your WiFi settings, everything but turning around in three circles, clicking your heels, and saying "There's no piece of crap like Sony." ... "
" ... The wifi on it sucks as well not enough bandwidth. ... "
" ... WiFi connection often fails and is slow (playing videos in low-def). ... "
" ... After a few months it fails to keep connectivity despite nearby wifi. ... "
" ... Besides that, the Wi-Fi will NOT work. ... All of my other devices are running off of the Wi-Fi, so clearly it is a problem with the unit. ... "
Lagging
16freezes, sometimes, slow, restart, freezing
-100%
" ... Every time we want to stream something it freezes up and we have to unplug the back to reboot it. ... "
" ... Tried resetting it several times. ... "
" ... And then, streaming is slow. ... "
" ... Works ok but this unit is very slow and malfunctions almost every time I use it, so I have to restart constantly sometimes multiple time to make it work. ... "
" ... I have to turn it off and usually wait awhile (sometimes a day or two) before it will work again. ... "
" ... I found it a bit slow to boot up, but otherwise worked fine. ... "
" ... It always freezes up and I have to literally unplug it all the time. ... "
" ... Has to be rebooted about once a day because playback gets stuttery. ... "
Price
15waste of money, player, money, worth, waste your money
+67%
-33%
" ... Very happy, especially for low price! ... "
" ... I got it new for the cheapest I have ever seen it and now that it is here I would have paid full price. ... "
" ... good player for the price ... "
Video Playback
14youtube, streaming, movies, hulu, amazon prime
+71%
-29%
" ... Plays and streams well ... "
" ... Works great and enjoy watching blue ray movies. ... "
" ... I am connected to Amazon Prime, Netflix, and can play dvds. ... "
" ... Great BluRay player - can handle a lot of different digital video content seamlessly. ... "
" ... It has a Netflix button which is nice and works well with Wifi to connect to Amazon Prime video as well as youtube which we also like to watch. ... "
" ... watched one movie and my kids have watched YouTube videos . ... "
" ... and I love how quickly it loads movies! ... "
" ... Streaming and playing blurays. ... "
Returns
13send it back, replacement, refund, could return, window
+8%
-92%
" ... I wish we could return it. ... "
" ... I just was going to return it and nowI see that I am past the return date. ... "
" ... I exchanged one and it malfunctioned again. ... "
" ... I bought 2/282017, today is 5/12/2017, wish I could return it. ... "
" ... used Proscan from Goodwill. ... "
" ... I sent it back. ... "
" ... Broke within 2 days of getting it and they took weeks to repair and ended up just giving me a refund. ... "
" ... SONY will not refund for failed product ... "
Ease of Use
12easy to use, setup, set, easy to set, user friendly
+92%
-8%
" ... It worked well, easy to set up, easy to use. ... "
" ... simple to use and operates wonderfully A+ ... "
" ... EASY, QUICK SETUP! ... "
" ... I am the one that sets up electronics for friends, and I would not say this was easy set-up. ... "
" ... Easy to hook up and easy to use. ... "
" ... This product to 'simple' i.e. ... "
" ... Worked fine at first, easy to set up, etc. ... "
Device Compatibility
12netflix, internet, wifi, stream, sony
+25%
-75%
" ... On at least a dozen occasions in the past year we had to give up and connect my laptop to my TV to get to Netflix or Amazon. ... "
" ... However, it is slow and the “Smart” features are pretty much useless given the capabilities of other media devices. ... "
" ... Can't play Amazon, or Netflix, only have the BD player function. ... "
" ... We go in to reconnect again, shows its connected, but have to go through the motions of reconnecting otherwise it will not work. ... "
" ... The mouse can only be used in the web browser app. ... "
" ... Reported to SONY who attempted to connect and failed. ... Sent me a replacement BDPS3700 which also fails to connect. ... "
" ... Well, a year later the wifi won't connect anymore. ... "
Setup
11easy, setup, easy to set, sony, set up easy
+73%
-27%
" ... My tech friend said he got this for his inlaws as it was easy to use and that made it perfect for me. ... "
" ... It worked well, easy to set up, easy to use. ... "
" ... EASY, QUICK SETUP! ... "
" ... I am the one that sets up electronics for friends, and I would not say this was easy set-up. ... "
" ... Worked fine at first, easy to set up, etc. ... "
Controls
11reset, remote, menu, button, volume
+9%
-91%
" ... You change modes with a similar key combo, but it doesn't matter, it's a software bug, and turning it off/on does nothing. ... I even opened the box to see if there was a reset jumper or button, none visible. ... "
" ... It did not turn on. ... "
" ... The power button and all controls are not working. ... "
" ... Mostly it was difficult to turn on or off remotely. ... "
" ... UI response to pressing buttons on the remote is very sluggish. ... "
" ... so u have to press the button ypy eant several times. ... "
" ... Even the on/off switch won't work. ... "
" ... as many noted, if you have an issue, you have little control. ... "
ISP
10connection, works, wifi, fine, router
+50%
-50%
" ... We thought it was our internet connection and complained often to our provider. ... "
" ... The wifi on it sucks as well not enough bandwidth. ... "
" ... I was not diverted by their tactics. ... "
" ... As for the WiFi: Don't buy this unless you plan to use a wired internet connection is the bottom line. ... "
" ... It can be temperamental in that you have to wait for it to load internet content. ... "
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Specifications
Connectivity
Number of USB ports: 1
USB: Yes
WiFi: Yes
HDMI: Yes
Display
Resolution: Full HD 1080p
Recommendations
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