Last Updated: April 9, 2020 (Refresh Now)
Sonos One Gen 1 Voice Controlled Smart Speaker with Amazon Alexa Built in Black
Last Updated: April 9, 2020 (Refresh Now)
7.4
SCORE
/10
Total Reviews
1000
Old Reviews
482
Unverified
236
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Review Analysis - 282 recent, verified reviews
Detailed Mode
Sound / Sound Quality
136speakers, music, sound quality, sonos, alexa
+88%
-12%
" ... The speakers sound great and I love being able to have control over different rooms. ... "
" ... There is one particular advantage to this new speaker. ... All we needed was one of these and once you start an Airplay session on the new one, you can then choose "all speakers" or pick others at least and the airplay will work on everything. ... "
" ... Over all the speaker is great. ... "
" ... I've been using this for several months now and I have to say the audio quality is very good. ... "
" ... If you are looking for ease of use for your music and podcasts, this is a good option. ... "
" ... I am not crazy about the sound quality of one speaker. ... "
" ... I am not an audiophile, but do pay attention to the details of the sound. ... "
" ... Absolutely love the sound quality. ... "
Compatibility & Ports / Device Compatibility
110sonos, echo, sonos one, music, dot
+53%
-47%
" ... This was so easy to install and it works great with Alexa . ... "
" ... It works well enough with Alexa but I'm not surprised that Amazon doesn't allow it the capabilities of one of its proprietary echo devices. ... I am going to buy another one because it functions well as a multi-room speaker and incorporates well with airplay 2 devices which I use as multi-room devices. ... "
" ... However, I love that I can play my own music via my PC or my Android phone. ... "
" ... Using it for music and home automation ... "
" ... It does not has as many microphones as the regular echo does, so I find it a bit spotty on responding correctly to the commands I say. ... You can also connect it to an iHeart Radio, Pandora, Spotify etc. ... account without having to go through the Alexa app. ... One thing I hope will be changed in the future is the ability to connect it to a smart TV. ... "
" ... Annoyed that you cannot group Sonos speakers with my other Alexa products (Echos and dots) for whole house sound that I enjoy with echo/dots (i.e., playing same song in different rooms). ... "
" ... The AirPlay 2 feature is nice. ... And I can control them from my Amazon Echo devices as well. ... "
" ... I had a Sonos system and added this to get Alexa integration. ... "
Software / Apps
86sonos, app, music, echo, sonos one
+56%
-44%
" ... App is great. ... "
" ... Ok, the Alexa connection is mixed, every now and then I have to delete and add it again, but basically Alexa works fine and the signs is superb. ... "
" ... Overall, I have no regrets and look forward to future app upgrades ... "
" ... Use this all the time and have had a few funny moments with the Alexa interface. ... "
" ... And it priced right, the built in Alexa works great. ... "
" ... AirPlay integration makes it easy to start audio from any app on my phone or my mac, and the sonos app on iPhone and macOS makes it easy to start streams or adjust the volume. ... "
" ... All the commands can be made with an smartphone, a tablet or a pc. ... There are many other possibilities to apply including commands with voice using a smart application included with the equipment. ... "
" ... The Sonia app is very slick. ... "
Sound / Volume
43room, speakers, sonos, sonos one, music
+63%
-37%
" ... Even though the main stereo is in the next room, it is nice have these so close. ... "
" ... This speakers sound incredible for such a little speaker. ... It fills my office with great sounding music. ... "
" ... The sound is fantastic and doesn't take up too much space. ... "
" ... I am not crazy about the sound quality of one speaker. ... "
" ... The sound is amazing and we can synch them all over the house by grouping or separating into individual sound systems. ... "
" ... I'll probably never use Alexa to it's full potential but I'll be dancing in my living room with the great sound this thing puts out. ... "
" ... We got this for a child’s room. ... "
" ... When you listen loud (max) the bass is not clear ... "
Usage / Ease of Use
40easy, use, set, sonos, simple
+88%
-13%
" ... Sounds good easy to set up and use. ... "
" ... As a speaker, the Sonos One is great—easy setup, excellent sound, user-friendly (ish) app. ... "
" ... And best part is they are simple to use. ... "
" ... Amazing sound and easy of use ... "
" ... The sound quality is great, setup is easy, and starting audio is convenient. ... "
" ... I love that its not only a great product, but easy to install, linking up to your phone. ... "
" ... The Sonos One sounds great and is easy to set up. ... "
" ... So easy to use! ... "
Usage / Capacity
31room, kitchen, sonos, rooms, one
+97%
-3%
" ... Well, with the new Sonos One in my office (in the house), I can do just that! ... "
" ... It works well in both small and large spaces. ... "
" ... I expect to get a second speaker for the kitchen someday. ... "
" ... We love this speaker so much and use it none stop at our house now. ... "
" ... Needless to say, it rocks in my living room! ... "
" ... Now, I can't imagine living without it. ... I live in a small apartment so it does a great job of filling the apartment with sound. ... "
" ... I have Sonos all over my house. ... "
" ... Great system for parties. ... "
Usage / Setup
25sonos, instructions, alexa, use, setting
+92%
-8%
" ... A simple Bluetooth setup works easier and faster. ... "
" ... Excellent but had difficulty setting up. ... "
" ... It was super easy set-up. ... "
" ... I love that its not only a great product, but easy to install, linking up to your phone. ... "
" ... The sound quality is great, setup is easy, and starting audio is convenient. ... "
" ... Easy to setup and use. ... "
" ... As a speaker, the Sonos One is great—easy setup, excellent sound, user-friendly (ish) app. ... "
" ... Easy to configure and set up--just follow the step-by-step instructions. ... "
Product Reliability
21sonos, months, years, stopped working, alexa
+52%
-48%
" ... The first pair have been used for close to a year now and have held up incredibly well and served the purpose for which they were intended. ... "
" ... I've been using this for several months now and I have to say the audio quality is very good. ... "
" ... I have been using this Sonos One for a few months and visitors remark on the great sound it put out. ... "
" ... but once I got it recognized there was no problem. ... "
" ... I just hope it lasts my few years left in life. ... "
" ... I should have bought one of these years ago ... "
" ... My wife bought me this thing for Xmas last year . ... "
" ... We have been using "Computer" for years and have no intention of switching. ... Amazing, since it has been out for a year. ... "
Connectivity / Bluetooth
21sonos, pairing, stereo pair, stereo, speakers
+62%
-38%
" ... Easy sync up phone. ... "
" ... I was never a fan of the old sonos because they weren't Bluetooth enabled but this thing with Alexa is great. ... "
" ... In fact for only $49.00 more than one Homepod you can get 2 Sonos Ones’ and have the capability to create a stereo pair now and not have to wait for Apples release of Airplay 2. ... "
" ... We have them set up as a stereo pair in our MBR. ... "
" ... The pairing setup was easy, and now all three speakers work well together. ... "
" ... That said I purchased two of these and paired them for stereo. ... "
" ... Can’t wait to buy a Another one so I can pair it in stereo. ... sonoso speaker by far are the best wireless wifi speakers on the market! ... "
" ... The Sonos One may seem a little pricey but after looking at several high quality bluetooth speakers in the same price range I found that they just didn't match the sound quality and convenience of this system. ... "
Usage / Controls
18music, sonos, play, voice control, command
+28%
-72%
" ... I used to be able to play songs off my phone, but it now says: 'Sorry, this feature is unavailable right now'. ... "
" ... This means that you can't use simplified commands like "Alexa, turn off the lights" and have the command mapped to the lights for the room. ... "
" ... hopefully they update Alexa on Sonos ... "
" ... The voice control doesn't work 85% of the time. ... "
" ... Then anytime you pause it the sonos Audible app skips ahead a chapter for no reason when you unpause it. ... You end up having to manually scroll thru a tiny timeline hoping to get back to where you were. ... "
" ... And using Siri to play music on it is wonky. ... "
" ... No more Alexa and sonos has no idea. ... "
" ... Does not have half of the Alexa functions. ... "
Connectivity / Range
14wifi, sonos, house, wireless, set
+86%
-14%
" ... I have Sonos all over my house. ... "
" ... I already have Sonos around the house. ... "
" ... All you need is power and wifi. ... "
" ... Wi-Fi connectivity, Easy set up, Easy to use, portable (we move it out on patio) and of course it works with Alexa. ... We now have three of these around house (bathrooms, kitchen, etc) ... "
" ... The only reason I put the ease of use as 3 stars instead of the 5 is because if you change your wifi network, you have to unplug and find an ethernet cord. ... "
" ... Then get amazon music, pandora, spotify, some wi-fi/bluetooth music service and get used to that, so you know for sure you know how to use it and like what it does. ... "
" ... - Using it around the house has been fine. ... I have used it in the front and back yards, garage, basement, and upstairs. ... "
" ... Fix your Wi-Fi issue. ... I've installed a Sonos BOOST as well as adding Wi-Fi extenders that have helped immensely. ... "
Sound / Bass
13speaker, treble, speakers, sonos one, great sound
+100%
" ... And the bass is so good that I sometimes mistake it for my neighbors making noise next door (I am in a townhouse with walls that are pretty easy to hear through). ... "
" ... Sound is good, but could use a bit more bass. ... "
" ... I like that I can adjust the bass and treble, although Alexa has added (at least a crude version of) this capability to its native devices since I returned my Echo Plus and purchased a Sonos One instead. ... "
" ... Bass is good (especially for a speaker this small), mids are great, and highs are great. ... "
" ... great speaker, great bass, great sound, love it so much that i have 3 play 1s 1 bar and sub!!!! ... "
" ... Turn on loudness and set the bass control up and it’s just great. ... "
" ... When you listen loud (max) the bass is not clear ... "
Price
13worth, sound quality, price, well, speaker
+77%
-23%
" ... This speaker has incredible sound quality and is very loud for the price. ... "
" ... At the time of writing, a pair of these will still become better than any other single speaker of that same price range. ... "
" ... The sound quality is just as good as anything you'd expect at this price range. ... "
" ... I paid full price for the unit 6 months ago and still believe it's a solid value for the $199 purchase price. ... "
" ... They are well worth the money! ... "
" ... Worth the money. ... "
" ... I was really excited about buying this but I had my what if doubts because of the cost. ... "
" ... Overall sound quality is amazing for the price. ... "
Service / Service Centers
9support, tech, need, google, call
+33%
-67%
" ... Buyer beware their customer service department is pretty useless. ... "
" ... I have been in touch with Sonos tech support by e-mail for few weeks and after many exchanges of diagnosis confirmation number and other information I have given up. ... I tried everything they asked me to try but they can't find anything wrong and wants me to call them. ... "
" ... This is confirmed on their website. ... "
" ... Debugging on the backs of the customers. ... "
" ... The wait time for tech support are hours. ... "
" ... It is a constant problem to use the SONOS ONE with this service. ... "
Body / Size
8small, compact, travel, taller, speakers
+100%
" ... the sound is as better if not better than my prior high end compact speaker. ... "
" ... Such huge sound from such a compact size. ... "
" ... Found space in the kitchen, since we are always there. ... "
" ... The sound is fantastic and doesn't take up too much space. ... "
" ... It works well in both small and large spaces. ... If you travel, it's a sturdy and dense unit. ... "
Service / Returns
7back, might, returning, money, get
+14%
-86%
" ... I am trying to get my money back. ... "
" ... Having just printed the return label, it is going back to Amazon tomorrow. ... "
" ... Might return it. ... "
" ... I wish I could send back however missed the return window. ... "
" ... The product would not connect and unfortunately - I won’t be able to return it in time since I took it back to India as a gift. ... "
" ... Returning this today. ... "
Body / Design
6use, look, easy, design
+83%
-17%
" ... Still would recommend the product due to ease of use and simple appearance. ... "
" ... It is what i was looking ... "
Body / Build Quality
6+67%
-33%
" ... I only use this indoors, so I am not sure how durable this is, but I imagine it will hold up for many years like other Sonos products do. ... "
" ... For starters, the build quality of the Sonos 1 feels a lot more durable and well put together over the newer, Sonos ONE. ... "
" ... Brilliantly simple and flexible. ... "
" ... The construction is solid with some weight to them. ... "
Software / Clock
4clock, speaker, one
+75%
-25%
" ... Would also love to set more than one speaker to come on at a certain time (alarm function only allows one speaker to turn on) ... "
" ... It’s the best alarm clock ever. ... "
" ... I'm using this as an alarm clock radio. ... "
Parts & Accessories / Cable
4speaker, sound, quality, house, cable
+100%
" ... I grew-up in an era of stereo receivers and speaker wire. ... "
" ... Sonos truly delivers quality, whole-house sound without running speaker cables all over your house. ... "
" ... Long story short . ... "
" ... The power cord is of decent length. ... "
Service / Marketplace
4sonos, shame, products, one, name
+50%
-50%
" ... This is confirmed on their website. ... "
Usage / User Manual
3step, followed
+67%
-33%
" ... Easy to configure and set up--just follow the step-by-step instructions. ... "
" ... I followed the instructions and it worked the first try. ... "
Service / Delivery
3promised, delivered, reminders
+67%
-33%
" ... I'll be interested to see the new developments promised. ... "
Battery
3bluetooth
+67%
-33%
" ... their rep informed me it was the battery and the charge to replace was ridiculous, therefore I switched loyalties to SONOS on the recommendation of family and I am thrilled! ... "
" ... The only thing missing is bluetooth capability and the ability to recharge. ... "
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