Last Updated: October 16, 2021 (Refresh Now)
Snailax shiatsu Neck Back Massager with Heat Full Back Kneading Shiatsu or Rolling Massage Massage Chair pad with Height Adjustment Back Massager for Neck and Shoulder
Last Updated: October 16, 2021 (Refresh Now)
8.7
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
137
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63 meters
SIZE
Review Analysis - 863 recent, verified reviews
Detailed Mode
Body
432massage, massager, chair, back and neck, relief
+84%
-16%
" ... Portable better than $1,000 dollar chair. ... "
" ... helping my shoulder and lower back pain ... "
" ... Received the massage chair pad two days ago and we LOVE it! ... It is easy to use and the roller balls are not painful. ... "
" ... The shiatsu and roller features work as well as any expensive massage chair I’ve owned. ... I’m very happy with my purchase and wouldn’t hesitate to recommend it to someone seeking a portable solution. ... "
" ... The neck massager part really hits deeper than I expected depending on how you angle your neck and pressure applied. ... "
" ... He especially likes the neck rollers. ... "
" ... The 3D motion of the balls were firm but not too hard, the neck massage area is brilliant and the vibrating seat is a nice touch. ... "
" ... This thing feels so good. ... "
Body / Comfort
380massage, massager, chair, back and neck, relief
+84%
-16%
" ... This thing is very adjustable and was able to get right where the pain was. ... "
" ... He especially likes the neck rollers. ... "
" ... I use it once a day for managing light back pain - it's obviously not going to replace a real massage but does a decent job. ... I don't really find any added value in the seat vibration function, but the back and neck shiatsu massage function well enough. ... "
" ... Very great massage chair. ... "
" ... Works great in all areas of the back and neck , i really enjoyed the 2 differnt sets of Vibrations on my but. ... "
" ... The shiatsu and roller features work as well as any expensive massage chair I’ve owned. ... "
" ... A nice remote to control the neck massager, back massager, and seat vibration makes this a great purchase! ... It has good strength to get into your muscles, and comes with a pad for the back massager if it is too intense for you. ... Get this massager if you need a good neck and back massage session! ... "
" ... Guess I'll just need to buy another one of their massagers to specifically target my upper shoulders! ... "
Usage
169easy to use, easy, massage, christmas, chair
+97%
-3%
" ... I love sitting on it after a workout. ... "
" ... Bought as a gift. ... It is simple to use. ... "
" ... Was great until my kids left it on the floor and my cat peed on it. ... "
" ... This was a Christmas gift to my father. ... "
" ... This a gift ... "
" ... Easy to use and hits all the right spots. ... I’m going to give my mom one as a gift and we caught a second one for us so my husband and I can get a couples massage together. ... "
" ... One for my adult son, he loves it! ... "
" ... Purchased as a gift for my wife. ... "
Usage / Ease
76easy, easy to set, massage, chair, setup
+99%
-1%
" ... I like the multi functions you can choose from. ... "
" ... found this product to be great quality, easy to use, and very relaxing ... "
" ... Great for pain relief and super easy to use ... "
" ... Easy to use. ... "
" ... Setup was simple. ... "
" ... Product is great, easy to use, works with any chair. ... "
" ... The controls are intuitive. ... "
" ... Easy to use and provides relief. ... "
Price
76worth the money, money, worth every penny, massage, well worth
+91%
-9%
" ... Worth every penny. ... "
" ... a great value for buck . ... "
" ... The price is low, but the satisfaction is very good. ... "
" ... This works so well and is worth the money. ... "
" ... It is worth every penny of the price- I highly recommend this product! ... "
" ... Worth the money would buy another one ... "
" ... This massager was worth every penny and Snailax stands behind their products. ... "
" ... I think it is worth the price. ... "
Body / Build Quality
69seat, massager, chair, neck, neck massager
+86%
-14%
" ... The unit is sturdy and well made. ... "
" ... This thing feels so good. ... "
" ... Luckily I found this product with a lower price but with the same functionality (also with an extra of seat vibration). ... "
" ... I am impressed that even at my weight and sitting on the massager, I can steel feel the deep action of the rollers. ... "
" ... It helped me release the stress tension I carry in my shoulders. ... "
" ... Love the gel nodules as they don't hurt like the plastic ones to. ... "
" ... I really like the gel padding on the back massager part, and I love the heated feature. ... "
" ... This unit was the same price I pay for one massage so it is worth it's weight in gold! ... "
Marketplace
51product, returned, thank, received, came
+61%
-39%
" ... Thank you for the massage! ... "
" ... Thankfully I was able to return it without a problem. ... "
" ... The product works as advertised. ... "
" ... thank you for not disappointing . ... "
" ... I just received this item but it seems to be very easy to work. ... "
" ... It came professionally packaged in a box with a handle. ... "
" ... Came quick and well packaged. ... "
" ... It works as advertised. ... "
Usage / As Gift
47christmas, received, husband, father, massage
+98%
-2%
" ... Got my wife for a Christmas gift and she loves it. ... "
" ... I bought as a Xmas gift for my daughter. ... "
" ... Was a great gift for my brother ... "
" ... It's perfect - A gift for my SO, he absolutely loves it. ... "
" ... All three liked it, and one even immediately purchased this same model as a gift for his girlfriend. ... "
" ... I intend to buy more as gifts! ... "
" ... 3 as gifts! ... "
" ... I got this for my husband for Christmas. ... "
Reliability
47working, stopped working, week, month, massager
+55%
-45%
" ... It hasn't broken yet! ... "
" ... Normally I try to have a massage once a month but with covid I had to forego them. ... "
" ... This one lasts the longest by far. ... "
" ... I used this massage pad almost every day for 2 years. ... I have gone through cheaper pads from other stores in 4 or 5 months and decided to try this one. ... I used it that way for the last few months. ... "
" ... I go every three months do with this I have the relief. ... "
" ... Satisfied this product , and good condation that was i recieve i hope this long lasting. ... "
" ... Excellent piece of equipment so far after several weeks of use. ... "
" ... Hope it will last a very long time ... "
Body / Fit
40chair, neck, rollers, massage, recliner
+70%
-30%
" ... Fits multiple heights and the extra neck feature was why we purchased. ... "
" ... I'm 5' and the neck massage is great it will go up or down to fit your needs perfectly. ... "
" ... I would like for it to have longer straps to be able to attach to my recliner. ... "
" ... The neck part sits a bit high for me, but I can sit on a pillow, which will allow the bottom to get lower into my hips. ... "
" ... It fit perfectly in my recliner. ... "
" ... This Shiatsu massager fits the bill. ... "
" ... Love this massage seat! ... "
" ... It fits perfectly on my neck and back area, and the neck is vertically adjustable to fit different heights. ... "
Heating
37heating, massage, strong, massager, heating element
+81%
-19%
" ... It heats up too. ... "
" ... The heat is Great and not overbearing. ... "
" ... Very strong and heat works well. ... "
" ... I love the heat setting. ... "
" ... We like the heat function as well. ... "
" ... Powerful massage with Heat. ... "
" ... The heat setting is amazing. ... "
" ... The massage is strong but it doesn't move me around, the heat could be a bit hotter but it is very similar to the heated seats in most vehicles ... "
Usage / Capacity
35house, living room, chair, home, friends and family
+100%
" ... I first saw a shiatsu massager at my friend's house and felt excited when trying it. ... "
" ... We hooked it to a high-backed chair in our front room and when I sit and read or work I turn it on and get a lovely back massage. ... "
" ... I used this product at my friend's house. ... "
" ... It is very comfortable on my couch in the living room. ... "
" ... 2 more family members bought it after trying it out. ... "
" ... Already recommended it to my friends and family. ... "
" ... Perfect for the person who works at home. ... "
" ... My home office! ... "
Body / Size
27bulky, chair, weight, massager, easy to use
+89%
-11%
" ... Portable so you can use it on a chair, couch or even your bed. ... "
" ... It adjusts higher or lower and is perfect for myself or my much taller husband. ... "
" ... Unlike the bulky chairs, this pad can be moved and used in any chair you want. ... "
" ... It’s very easy to use and carry. ... "
" ... But very affordable compared to a full size chair. ... "
" ... The massager is heavy and very sturdy, which I like. ... "
" ... The weight is manageable for me. ... "
" ... You can move to everywhere you want. ... "
Features
26feature, rolling, massage, shiatsu, spot
+92%
-8%
" ... The control is easy to use, and I like the heat feature, plus the option of rolling or shiatsu. ... "
" ... It has many settings and I really love the spot massage feature. ... "
" ... Normally my least favorite mode on a massager is the vibration but I like this one because it's stronger than the ones I've had in the past. ... However in rolling mode it is just right. ... "
" ... Also the heat feature is a added bonus and makes my back feel great! ... "
" ... Timer good touch it turn off. ... "
" ... Shiatsu function is great ... "
" ... The quality of the product is good and it offers some good features too. ... "
" ... The shiatsu mode is just the right amount of force for me. ... "
Remote
23easy to use, control, neck, chair, seat
+100%
" ... She's a remote insurance claims agent. ... "
" ... Good deep massaging unit, great price also multi choices using the handheld remote ... "
" ... This produces well as advertised and i really like the remote control with its on pocket. ... "
" ... I love the heat feature and vibrate and that it has a remote is amazing. ... "
" ... Learning and operating the remote is easy. ... "
" ... The remote is easier to use than your TV remote. ... "
" ... I run in the Northern California Foothills in pretty remote places, so I have to climb lots of hills carrying hydration and fuel on my back. ... "
" ... A nice remote to control the neck massager, back massager, and seat vibration makes this a great purchase! ... The neck shiatsu can change direction with the remote. ... "
Marketplace / Returns
20returned, refund, twice, soon, send
+15%
-85%
" ... I need to know how I can return it. ... "
" ... Had to return this. ... "
" ... Can not reach anyone to return the product. ... "
" ... I need to return ... "
" ... Returned the next day . ... "
" ... I returned it for a refund . ... "
" ... And the worst thing, They won't let me return this product. ... "
" ... I will be returning this item. ... "
Marketplace / Marketplace
20thank, amazon, works as advertised, quickly, week
+95%
-5%
" ... thanks again for helping me out !👍🏻 ... "
" ... Thank you for the massage! ... "
" ... You can store it away when company comes. ... "
" ... Does exactly what is advertised. ... "
" ... The item is as described ... "
" ... Thank you very much. ... "
" ... I got the replacement within a week. ... "
" ... It works as advertised! ... "
Usage / For Kids
16kids, daughter, bought, son, husband
+100%
" ... My whole family (even 2 year old nephew) love it! ... "
" ... this worked so well i got one for each of my kids and they love it. ... "
" ... Bought for hubby and he absolutely loves it!! ... "
" ... We bought 2 more for our other adult kids with stressful jobs. ... "
" ... Got this for my 87 year old dad and he loves it. ... "
" ... My kids even visit just to sit in it! ... "
" ... This year I surprised my wife with this for her birthday. ... "
" ... I gave one to my daughter for christmas for her back pains and she loves it too. ... "
Usage / Setup
14setup, set, simple, plug, easy to set
+100%
" ... I received it in two days and was very happy with the ease of setup. ... "
" ... Very easy setup, seems to be built very sturdy but is not overly heavy to move around. ... "
" ... Setup was simple. ... "
" ... It is plug and play easy . ... "
" ... This massager was easy to set up. ... "
" ... Product was easy to setup. ... "
" ... The massage chair requires no installation. ... "
" ... Easy set up in a chair in your home. ... "
Marketplace / Delivery
13product, came, packaged, arrived, well
+77%
-23%
" ... Came in perfect condition and in a timely manner. ... "
" ... Was also well packaged. ... "
" ... Ordered it and it arrived super fast. ... "
" ... Came quick and well packaged. ... "
" ... I got a response within 2 days. ... "
" ... I received the product quickly and it works great. ... "
" ... I purchased this product last week and It arrived on time. ... "
" ... It came professionally packaged in a box with a handle. ... "
Performance
11perfectly, day, back, smooth, love
+91%
-9%
" ... Love this this is my new best friend my job is demanding and I hurts every day it helps a lot I just love this ... "
" ... Other than that it did the job perfectly. ... "
" ... Great job on my back. ... "
" ... After along working day this does the job. ... "
" ... Does the job. ... "
" ... It feels amazing and does a good job. ... "
" ... It does a great job! ... "
" ... It does it’s job perfectly! ... "
Body / Design
11look, good, feel, design, amazing
+100%
" ... I have and would recommend this product, it feels great! ... "
" ... I always try to look for relief and this has been amazing! ... "
" ... The design of this massager was well thought out and it was well built out of quality materials. ... "
" ... It feels so wonderful! ... "
" ... This thing feels so good. ... "
" ... It feels amazing! ... "
" ... Look forward to using it everyday. ... "
" ... It feels really nice. ... "
Usage / Controls
10controls, button, shiatsu, heat, buttons
+80%
-20%
" ... The back rollers have soft touch knobs. ... "
" ... You can control the direction of rotation. ... The reason I gave it 4 of 5 stars is because of the controls. ... "
" ... Plus the control is easy to navigate. ... "
" ... I’m less impressed with the Shiatsu button. ... "
" ... As well, there’s a very pleasant heat setting, 2-stage, variable seat pad vibration keys and a session timer allowing for 5-10-15 minutes, as needed. ... "
" ... The control also allows me to select a specific area to massage. ... "
" ... (There's two settings so you can control how much you get.) ... "
" ... The controls are intuitive. ... "
Sound
9noise, tried, sound, good, clacking
+33%
-67%
" ... First time i tried it, when i turn on the neck massage it made a loud clunking sound. ... "
" ... the LOUD CLACKING OF THE ROLLERS begin. ... "
" ... Very very loud like something was broken like a grinding noise. ... "
" ... After only 3 months there's now this loud clacking as the gel beads move up and down. ... "
Body / Storage
7tall, take, much, massage, adjustable
+86%
-14%
" ... Only current suggestion would have been a width adjustment option to space the massagers spaced apart or pulled together more. ... "
" ... It adjustable for different people's heights. ... "
" ... This is very convenient because it doesn’t take up as much space as the bulky massage chairs. ... "
" ... You can have a massage chair w/o giving up space if your place is small. ... "
" ... Liked the height is adjustable. ... "
" ... Easy to use and doesn’t take up much space. ... "
Sound / Sound Quality
6tried, sound, loud, good, stopped working
+50%
-50%
" ... First time i tried it, when i turn on the neck massage it made a loud clunking sound. ... "
" ... Very very loud like something was broken like a grinding noise. ... "
Sleep
6better, use, pain, bed, 15
+100%
" ... This has helped significantly with our back pain, sitting in it for 15 mins with the heat setting on will put you to sleep! ... "
" ... I sleep much better after a massage right before bed. ... "
" ... I use this for about 15 minutes before I go to bed and I sleep better for it. ... "
" ... After just two days of usage I am able to sleep well with less pain and is getting better by the day. ... "
" ... It opens energy channels and allow for deep relaxation before sleep. ... "
" ... The tension it relieves in my muscles before bedtime helps me sleep without waking up in a knot. ... "
Network
6range, needs, vibration, massage, house
+83%
-17%
" ... Range hits all the right areas. ... "
" ... The massage strength is, at best, gentle, no strength behind it that will do anything. ... "
" ... The vibration strength was very adequate. ... "
" ... But everyone in the house has fallen in love with it. ... "
" ... The range and strength are impressive! ... "
Marketplace / Product As Described
6product, advertised
+100%
" ... It works as advertised! ... "
" ... The item is as described ... "
" ... Does exactly what is advertised. ... "
" ... It works as advertised. ... "
" ... The product works as advertised. ... "
Sound / Volume
5clacking, tried, sound, return, noise
-100%
" ... First time i tried it, when i turn on the neck massage it made a loud clunking sound. ... "
" ... the LOUD CLACKING OF THE ROLLERS begin. ... "
" ... Very very loud like something was broken like a grinding noise. ... "
" ... After only 3 months there's now this loud clacking as the gel beads move up and down. ... "
Body / Weight
5light, really, like, tall, rollers
+100%
" ... It is super light weight and very easy to use. ... "
" ... The weight is manageable for me. ... "
" ... I really like how light weight and adjustable this is. ... "
" ... I really like that the pad has a good weight to it- it feels well made as it’s very sturdy. ... "
" ... I am impressed that even at my weight and sitting on the massager, I can steel feel the deep action of the rollers. ... "
Programs
4various, timer, shiatsu, settings, rolling
+100%
" ... I like the various options on this massager and the 3 different time settings. ... "
" ... It provides a deep massage and I like the various settings. ... "
" ... Convenient to have both a Rolling and Shiatsu modes. ... "
" ... Loved the timer too! ... "
Cleaning
4machine, husband, christmas, bought
+50%
-50%
" ... The roller heads deteriorated to where they became flat and left a silicone mess inside the machine, and got stuck in the hole they created and rendered my machine unusable after just 8 months. ... "
Video
3tv, use
+100%
" ... I can sit on this in the evening watching tv and I feel so much better. ... "
" ... Works great, I use it in my office chair as well as on the couch when watching TV. ... "
" ... Great muscle relaxer to use while watching TV or reading. ... "
Usage / For Running
3workout, use, runs, running, neck
+100%
" ... You can run the neck and back massage at the same time, or either or. ... "
" ... I like using it after a long day at work or after a good workout. ... "
" ... I love sitting on it after a workout. ... "
Touch
3nice
+100%
" ... The heat on the mat is a nice touch too! ... "
" ... The removable gel pad is a nice touch. ... "
" ... Really nice touch there. ... "
Connectivity
3sent, power
+33%
-67%
" ... You have to use electrical tape to keep the short power pigtail coming out of the unit from separating from the power connection. ... It will not stay connected otherwise. ... "
" ... Did not come with proper adapters,contacted giving correct numbers to seller but same adapter sent out,very time consuming when I should of just sent it back in first place which I am now doing. ... "
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Specifications
Body
Size: 63 meters