Last Updated: March 5, 2019 (Refresh Now)
Smittybilt 97495 XRC Winch 9500 lb Load Capacity
Last Updated: March 5, 2019 (Refresh Now)
8.0
SCORE
/10
Total Reviews
592
Old Reviews
228
Unverified
24
Spam Test
PASS
Review Analysis - 340 recent, verified reviews
Detailed Mode
Setup
67installation, easy, instructions, easy to install, winch
+97%
-3%
" ... Super easy install with clear directions, easy to operate and I love the low profile. ... "
" ... Instructions were clear. ... "
" ... Installed on my 2015 jeep wrangler jk with an E-Autogrilles bumper and everything was a breeze. ... The winch wiring was simple and bolted up perfectly. ... "
" ... Good directions and easy install on a winch ready bumper already on our 2015 Jeep Rubicon 4dr. ... "
" ... Installation was easy on the Jeep. ... "
" ... very easy to install setup. ... "
" ... Easy to install l. Not had any problems using it. ... "
" ... Easy installation, seems to be a quality well made ... "
Fit
42bumper, jeep, mounted, bolt, bolts
+69%
-31%
" ... Attached picture caved in my 3/16 boat sides and put a bow in the tub, front and rear axles were on rocks and the winch pulled me right out. ... "
" ... I LOVE being able to switch the safety on and start un spooling from the comfort of my driver's seat. ... "
" ... I will be mounting this on my jeep next. ... "
" ... Mounted up easily, will lift the Jeep completely off the ground. ... "
" ... This system fit perfectly. ... "
" ... Been using for a few months raising snow plow on suzuki side kick and pulling out stuck cars working well so far ... "
" ... I am now looking at getting a 15,5 to mount on to a custom front bumper for my Superduty. ... "
" ... cover was cracked but looks great used once it worked great ... "
Price
40money, warn, worth the money, smittybilt, xrc
+90%
-10%
" ... A little slow from others I have seen, but good for the money ... "
" ... Awesome winch at awesome price. ... "
" ... This 12k XRC is impeccable for the money. ... The price point is excellent considering friends have their high dollar Warns etc and mine does all theirs do and my truck is huge and heavy. ... "
" ... Price was $298.45 PLUS $49.49 for shipping. ... "
" ... About the best bang for the buck out there if you are using your winch occasionally. ... "
" ... for this price I bought it. ... "
" ... Great winch and great price. ... "
" ... Great winch for low dollars. ... "
Ease of Use
39easy to install, install, winch, install and works, works great
+97%
-3%
" ... very easy to install setup. ... "
" ... When it was all said and done, the choice was simple: Smittybilt winch. ... "
" ... Bolted in easy. ... "
" ... The install was very straight forward and simple. ... "
" ... Mounted up easy, works great ... "
" ... Great product and easy to use and looks great easy to put on and great if you like to get stuck a lot ... "
" ... Install was easy. ... "
" ... Easy to mount. ... "
Product Reliability
33year, times, stopped working, months, fuse
+39%
-61%
" ... Haven’t even had this for a year and it’s already useless. ... "
" ... POS was broken. ... "
" ... The control box for this winch broke after the first use. ... supply for the solenoid relay was dead ... "
" ... I found the problem (missing fuse) and fixed it at my cost. ... "
" ... I have held off writing a review for one year, so I wouldn’t be bias. ... I have had to use this winch twice in 12 months . ... "
" ... After less than a year of use (20-25 pulls), it died. ... "
" ... Failed right out of the box. ... "
" ... For the first time tried to use it and it failed. ... "
Design
31works and looks, look, jeep, works well, winch
+97%
-3%
" ... This thing came pre wrapped which was already a plus and it looks absolutely sick. ... "
" ... so far the build quality looks good. ... "
" ... Looks great on the bumper I ordered with it. ... "
" ... Looks great if you like spending $300 just for looks ... "
" ... Really happy with the winch, its function, and design. ... "
" ... Looks cool on my car. ... "
" ... Have not used it yet but looks good ... "
" ... Looks great and works well. ... "
Build Quality
30control box, bent, heavy duty, bumper, spool
+53%
-47%
" ... Winch appears to pretty heavy duty ... "
" ... Wooks well and very heavy duty ... "
" ... a better more sturdy relay control pack cover is definitely in order as it shouldn't break apart upon the first use! ... "
" ... Solid and tough. ... "
" ... Magnetic controller came in real handle and happy it had it. ... "
" ... so far the build quality looks good. ... "
" ... It’s a strong winch but I can see some of the wires fraying after those five heavy pulls but it works great. ... "
" ... This thing came pre wrapped which was already a plus and it looks absolutely sick. ... "
Remote
18plug, winch, control, wireless, pins
+56%
-44%
" ... only thing i am wishing for is a remote (wireless) control attachment so that i can operate it from the inside of the vehicle. ... "
" ... Didn't realize the remote has a strong manget, handy little feature. ... "
" ... "The winch remote is long enough to go from the cab to the front bumper on most vehicles!" ... But I'd prefer to not have to get out and go try to find the remote then plug it in then do all that. ... "
" ... The plug for the remote broke, but I can fix it. ... "
" ... The Winch has Not had that problem at all since trading out remotes. ... "
" ... I havent had problems with the remote prongs like some other reviews. ... "
" ... They definitely need to revisit the remote plug in and design something more sturdy. ... "
" ... Nice winch at affordable price but cheap plug/remote plug design. ... "
Cables
14winch, wires, control box, wire, spool
+57%
-43%
" ... It’s a strong winch but I can see some of the wires fraying after those five heavy pulls but it works great. ... "
" ... Love the synthetic rope versus traditional steel cable. ... "
" ... Synthetic cable is strong and safe. ... "
" ... INSTALLATION OK. CABLES EXACT NO EXTRA ... "
" ... I recommend installing the bracket to the box, then the wires, then the box to the winch. ... "
" ... Easy to mount and wire ... "
" ... very well built,put on my 2008 F250 4x4 super duty,soon as i got it it i pulled the cable all the way out and pulled my truck across my yard,which you should do to stretch the cable anyway,may change the cable for a rope later,bought a neoprene cover at tractor supply for @ $20 and still good a year later ... "
Overall performance
11fast, strong, rig, line speed, job
+100%
" ... Excellent value for a very durable and reliable winch. ... "
" ... I put it through some hard use in the last year and it held up great, line speed is good and i will never use steel cable on a wheeling rig again. ... "
" ... Winch operation is good decent speed and has easily dragged trees that were 2000+ pounds and dragging limbs and all uphill. ... "
" ... Extremely strong winch, almost too fast. ... "
" ... It pulls hard, like it should, but not particularly fast, but fast enough for me. ... "
" ... Decent line speed, enough power, and being able to clock the motor to position the clutch handle where I needed it was crucial to my install. ... "
" ... Does the job . ... "
" ... Quality and performance all packed into this winch! ... "
Marketplace
10thank, smittybilt, shipped, days, contacted
+60%
-40%
" ... Shipped quick quality product. ... "
" ... So I told Amazon and they promptly sent me a new one that arrived within 2 days, which was nice. ... "
" ... it performed as advertised. ... "
" ... I was very surprised that this shipped free as heavy as it was so kudos t0 Amazon. ... "
" ... I have contacted them again to give them a chance to back their (lifetime) guarantee. ... "
" ... Thank-you Amazon ... Thank-you Smittybilt . ... "
Delivery
10winch, shipped, described, delivery, box
+80%
-20%
" ... Delivery was fast. ... "
" ... Shipped quick quality product. ... "
" ... GOOD Winch, fast delivery, couldn't be happier. ... "
" ... Exactly as described, arrived on time. ... "
" ... Product was delivered on time. ... "
" ... Good product, arrived on time and as described. ... "
" ... Excellent product and prompt delivery. ... "
Returns
9full refund, contacted, amazon, week, send
+22%
-78%
" ... Unfortunately, I was a couple of days over the Amazon Prime return date by then. ... "
" ... First time I tried using it, it doesn’t work, now to have to deal with trying to get it exchanged! ... "
" ... I Have contacted Smittybilt and waiting for a reply. ... "
" ... Ordered product and didn’t open it before return window closed. ... POS was broken. ... "
" ... Ordered and returned. ... "
" ... Sent it back and received a full refund. ... "
" ... Now past 30 day return i have a pile of garbage. ... "
Comfort
8socket, shirts, cross, controller, celtic
+38%
-63%
" ... Assembly was a pain as all you can use is an Allan key since you can’t get a socket half the places. ... "
" ... The socket for the winch controller, just fell out. ... "
" ... I have held off writing a review for one year, so I wouldn’t be bias. ... "
" ... Then the remote plug and control box fell apart in my hands. ... "
Device Stand
7winch, mounting, bolts, plate, mounted
+57%
-43%
" ... Would have given it 5 stars if it would have came with a mount but it works great ... "
" ... I mounted the winch with a universal mount plate to the trailer. ... "
" ... Easy to mount. ... "
" ... Mainly because I had to remove the winch plate so I could reach the mounting bolts. ... "
Size
4car trailer, winch, used, trailer, car
+75%
-25%
" ... Wooks well and very heavy duty ... "
" ... Nice trailer winch ... "
" ... Very heavy duty. ... "
Capacity
3car trailer, winch, used, car
+67%
-33%
" ... Nice trailer winch ... "
" ... pulled up my sedan up a 30 degree incline for 20 feet or so without a hitch while my car was not flat straight with the other vehicle. ... "
Defective Delivery
3winch, good, box
-100%
" ... Received the winch broken . ... Repackaged and took the broken winch to UPS. ... "
" ... POS was broken. ... "
" ... Came broken not good! ... "
Ports
3plug
+33%
-67%
" ... Port that you plug in controller to crumbled first use . ... "
" ... It just clicked and the power cables moved. ... "
Water Resistance
3winch, waterproof, river, mud, mine
+67%
-33%
" ... Been under water. ... "
" ... Mine been through foot of water with no problems. ... "
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Specifications
No specs available.