Last Updated: November 25, 2018 (Refresh Now)
SimpliSafe Wireless Home Security Command Bravo
Last Updated: November 25, 2018 (Refresh Now)
6.3
SCORE
/10
Total Reviews
997
Old Reviews
251
Unverified
500
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Review Analysis - 246 recent, verified reviews
Detailed Mode
Setup
94easy to install, installation, instructions, simplisafe, simple
+79%
-21%
" ... Extremely simple to install. ... "
" ... I have a Mac and the “simple” instructions to setup are written for the PC. ... I worked with their help line and they couldn’t get the simple setup to work either. ... "
" ... Very simple to install. ... "
" ... EASY TO INSTALL. ... EASY TO INSTALL, BUT, DID HAVE AN ISSUE WITH ONE SENSOR, SOMETIMES IT WOULD CHIME WHEN OPENED, SOMETIMES IT WOULDN'T. ... "
" ... Easy to install was set up over the phone in 15 min. ... "
" ... Installation was quick and easy ... Packaging was nice and instructions were straight forward. ... "
" ... A relative in law enforcement showed me how easy it was to disable. ... "
" ... All times I called the reps were very helpful. ... "
Ease of Use
53simple, install, system, easy to set, operate
+100%
" ... Extremely simple to install. ... "
" ... I have a Mac and the “simple” instructions to setup are written for the PC. ... I worked with their help line and they couldn’t get the simple setup to work either. ... "
" ... Very simple to install. ... "
" ... EASY TO INSTALL. ... EASY TO INSTALL, BUT, DID HAVE AN ISSUE WITH ONE SENSOR, SOMETIMES IT WOULD CHIME WHEN OPENED, SOMETIMES IT WOULDN'T. ... "
" ... so easy to install.does just what I wanted it to do. ... "
" ... It is easy to set up. ... "
" ... Easy set up and easy mobile use when I’m away. ... "
" ... Easy to set up. ... "
Product Reliability
36years, month, detector, simplisafe, amazon
+22%
-78%
" ... during the night (and in the process left our little 4-year old traumatized) due to faulty equipment (less than 1 year old). ... "
" ... I am appalled by all of it and cannot believe I wasted several weeks troubleshooting a piece of junk that is not even compatible with my computer. ... "
" ... Even after I was sent a new tower, this system would not work properly. ... "
" ... Only reliable during the trial period. ... I would not recommend this and am looking into something more reliable. ... "
" ... I am now recieivng error messages for 2 censors. ... "
" ... Showed up completely useless. ... "
" ... The Motion detector never worked. ... "
" ... The Motion detector never worked. ... "
Other
24motion, sensors, detector, entry sensors, simplisafe
+33%
-67%
" ... Door sensor opens don't always register. ... "
" ... The Motion detector never worked. ... "
" ... The Motion detector never worked. ... "
" ... My plan was to put one motion sensor outside at my front door and one at my back door. ... Neither sensor seems to work. ... They DO NOT detect motion. ... "
" ... My plan was to put one motion sensor outside at my front door and one at my back door. ... Neither sensor seems to work. ... They DO NOT detect motion. ... "
" ... sensor was broken for motion detector and 3 of the batteries were dead on the window sensors ... "
" ... My only complaint has been the "stickem" on the sensors. ... We've had a couple of false alarms (like when the motion sensor fell off the wall and the dogs set off the alarm) but the folks who responded on the phone have always been very helpful and polite. ... "
" ... My only complaint has been the "stickem" on the sensors. ... We've had a couple of false alarms (like when the motion sensor fell off the wall and the dogs set off the alarm) but the folks who responded on the phone have always been very helpful and polite. ... "
Device Compatibility
23monitoring, disarm, module, verizon, keypad
+17%
-83%
" ... WARNING do NOT buy this system if you have a MAC! ... It doesn't work with Macs. ... "
" ... Thoughtful home security that does not work with Apple computers. ... No Mac support? ... "
" ... it started giving me error messages that i was not connect to dispatch and key pad too far away. ... "
" ... There is a long litany of complaints regarding Mac functionality. ... it turns out the system will only work with Mac OS X Tiger or Leopard. ... "
" ... My system (I paid for monitoring and interactive control) will not connect to the cell system. ... "
" ... I can't get anyone to call me back to help me get the base station connected. ... "
" ... I can't get anyone to call me back to help me get the base station connected. ... "
" ... 2) If you go to their website, and try to look at your list of sensors (to make sure they are all connected and working), you can't do that. ... "
Returns
22boxed, simplisafe, amazon, shipped, sent it back
+9%
-91%
" ... Sent it back. ... "
" ... Have spent (wasted rather) a lot of time with customer service to first return the item and lastly have it replaced, but no luck. ... "
" ... I DID AND THEY EMAILED ME BACK AND SAID THEY WOULD SEND A REPLACEMENT OUT AND TO SEND THE OLD SENSOR BACK. ... "
" ... the only response i finally received is when i said that i wanted to cancel my servicem almost immediately . ... "
" ... You can’t download the drivers from the website so i has to return it. ... "
" ... I am returning the system. ... "
" ... Wish i could return it! ... "
" ... Wish i could return it! ... "
Network
21base station, verizon, house, cellular, coverage
+48%
-52%
" ... For this reason they do not work outside my house. ... "
" ... For this reason they do not work outside my house. ... "
" ... Unit transmits a test signal once a week. ... Not acceptable as the property protected was unoccupied. ... "
" ... Can barely hear across the house. ... "
" ... I have an apartment and needed something that would not do damage to the walls and could be taken with me when I leave. ... "
" ... They rely entirely on a cellular connection for monitoring, and their reception is terrible. ... Troubleshooting involved moving the base station close to a window, away from a metal table, away from the wifi router (going through the hard-reset sequence each time). ... "
" ... BUT I am modifying this review because THEY had to cancel the "monitored service" because the Verizon signal just wouldn't work and now the camera won't work. ... If you don't live in a rural area I doubt you'd have any issues. ... "
" ... BUT I am modifying this review because THEY had to cancel the "monitored service" because the Verizon signal just wouldn't work and now the camera won't work. ... If you don't live in a rural area I doubt you'd have any issues. ... "
Capacity
19security system, invader, rural, home security, system
+63%
-37%
" ... Great choice for home security. ... "
" ... I actually have a newer version at my rental house and love it. ... "
" ... Highly recommend for peace of mind in my home. ... "
" ... The most inexpensive home security system. ... "
" ... If you live in an apartment, the city, a condo this is most likely good enough for you. ... "
" ... If you live in an apartment, the city, a condo this is most likely good enough for you. ... "
" ... Best system for apartments. ... "
" ... I use Simpli Safe at work and at home. ... "
Marketplace
19simplisafe, system, company, shipped, norm
+47%
-53%
" ... I ordered the Simplisafe Delta system and the picture appears to be an old version of the system. ... "
" ... Item was great but I had to take it back . ... "
" ... I'm not sure why Amazon continues to market this. ... "
" ... I purchased a SimpliSafe from Amazon the last week in October. ... "
" ... I purchased a SimpliSafe from Amazon the last week in October. ... "
" ... This could be because I bought it on Amazon ... "
" ... This could be because I bought it on Amazon ... "
" ... LET THE BUYER BEWARE. ... "
Clock
15siren, sensor, monitoring, false, armed
+20%
-80%
" ... Our alarm went off 5 times (!!) ... "
" ... If you want to use it as alarm only as I do, it isn't worth it. ... "
" ... And The alarm can be triggered by anything. ... What if it is a real alarm? ... "
" ... To add a separate siren? ... "
" ... My siren beeped once. ... "
" ... My siren beeped once. ... "
" ... The system says 1 sensor is open at all times even when they aren't so if I ever tried to actually turn the alarm off it would go off even when no one is breaking in. ... "
" ... The system itself is good but no axillary alarm 😟 ... "
Price
14system, cost, prices, contract
+64%
-36%
" ... But if you want their full functionality, you need to buy their higher cost plan. ... The real cost if 25 per month, if you want a system you can work with. ... "
" ... Very good system and service for the price. ... "
" ... Very good system and service for the price. ... "
" ... All in all, well worth the money. ... "
" ... All in all, well worth the money. ... "
" ... Some extra $ was spent on doing this buying all the components needed to make it work, but it was absolutely worth it in the end. ... "
" ... It makes security much more affordable and cost effective. ... "
" ... I love that there's no contract and the prices are fair. ... "
Software Platform
11website, web, simplisafe, monitoring, app
+27%
-73%
" ... You don't, but when you create an account online you will automatically be directed to this page and there is not an opt out, so you have to be clever enough to navigate this or you'll be stuck with a monthly bill. ... "
" ... The other issue its the included software only works if you have Flash installed which no sane, security conscious, web user does. ... "
" ... I am now recieivng error messages for 2 censors. ... "
" ... The interface hangs up whenever you try to save a PIN. ... it turns out the system will only work with Mac OS X Tiger or Leopard. ... The most current of those, Leopard, is version 10.5, released in 2007. ... "
" ... 3) You can't use their phone app to lock/unlock because for that too you need the higher plan. ... "
" ... The camera that came with the system would not connect to my WiFi after an hour of trying and google research- turns out this is a systemic issue with the cameras that many people are having trouble with. ... "
" ... Download will not DOWNLOAD and my computer is not crap. ... "
Apps
11website, monitoring
+55%
-45%
" ... Go for the app service for 24.99. ... "
" ... I chose the $25/mo plan as it gives you everything, the app, text alerts, etc. ... What's nice about that app is I can monitor all my properties from a single app, just select the property address and boom, I can control the system remotely. ... "
" ... ALREADY REGISTERED UNDER MY NAME AT THE WEBSITE. ... "
" ... I really like the app and ability to monitor the system on line. ... "
" ... Great phone app. ... "
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Specifications
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