Last Updated: November 16, 2020 (Refresh Now)
Shark Genius Hard Floor Cleaning System Pocket S5003D Steam Mop Burgundy Gray
Last Updated: November 16, 2020 (Refresh Now)
8.6
SCORE
/10
Total Reviews
999
Old Reviews
42
Unverified
131
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Review Analysis - 826 recent, verified reviews
Detailed Mode
Cleaning
504mop, steam mop, steam, cleans, tile
+93%
-7%
" ... I have a shark vacuum that does a great, job so I decided to give the Genius a try. ... Running it over relatively clean floors, it picked up a lot of dirt. ... It comes with two mop heads, and I ordered two more which will be plenty so that we'll always have clean mop heads on hand. ... The Genius was easy to assemble out of the box and the mop heads swap out quickly and easily. ... "
" ... Someone FINALLY told me about this steam mop. ... "
" ... Cord is definitely long enough and this gives my floors a deep clean! ... "
" ... I keep a clean house but this did get sone wear pattern out of linoleum . ... Worth the money to get me off my knees to scrub floor. ... "
" ... Love it so far even steamed the floors holding a 2 month old! ... "
" ... I feel like a steam mop should be a house hold staple. ... "
" ... Steam cleans tile floors beautifully! ... I also ordered the triangular head and triangular cleaning pads to use for getting in corners and behind and around toilets. ... "
" ... Best touch free mop I’ve found and cleans better with steam (only water) than any mop and cleaning solution combo I’ve used. ... "
Ease of Use
141easy, mop, easy to assemble, fill, lightweight
+97%
-3%
" ... Really like how easy this shark mop was to assemble and use. ... "
" ... Easy to use. ... "
" ... This mop is so easy to set-up and use. ... "
" ... The pads are simple to put on, flip, and change. ... "
" ... Simple as that. ... "
" ... Easy to fill and to use, and very efficient. ... "
" ... Super easy and fun to use. ... "
" ... Easy to use . ... "
Product Reliability
73stopped working, year, working, mop, stopped
+49%
-51%
" ... I have had an older model which just recently died and was very excited to receive this new model however I believe it was defective as the steam was very weak which was very disappointing. ... "
" ... Stopped working after a short time. ... "
" ... Died after a month. ... "
" ... I certainly would not have purchased knowing it would not even last an entire year. ... so its not even for a year . ... "
" ... After 3 month stopped steaming completely. ... "
" ... Don't buy from TechNGnet, they won't stand behind a defective product after contacting them. ... "
" ... It’s been used 2 times a month, so basically 6 times and today it stopped working ... "
" ... I loved it until yesterday when it just stopped working. ... I really like Shark products but to not even last 6 months is ridiculous. ... "
Capacity
60floor, floors, tile, hardwood floors, house
+97%
-3%
" ... I have hardwood floors and tile through my home. ... "
" ... I used it on my kitchen and bathroom floors. ... "
" ... I fill it up about 3 times to do about 1000 sq ft. ... "
" ... Excellent for wood floor. ... "
" ... Great for wood floors! ... "
" ... I used this on my kitchen & bathroom floors. ... "
" ... It is a big room though. ... "
" ... I have "hardwood" floor in the kitchen/eating area. ... "
Floors
52tile, hardwood, wood, mop, hardwood floors
+96%
-4%
" ... Our floors look like they were just installed. ... "
" ... Works amazing on my hardwood floors! ... "
" ... Works great on tile and hardwood. ... "
" ... doesn't streak the floors ... "
" ... I have all ceramic floors. ... "
" ... Works as advertised on wood floors. ... "
" ... Floors are absolutely shiny. ... "
" ... My floors look great!! ... "
Water Usage
50tank, steam, use distilled water, reservoir, mop
+70%
-30%
" ... I went large and bought the recommended distilled water for this mop. ... "
" ... This mop cleans well and uses very little water. ... "
" ... As a side note: I do not put the Method cleaner in the machine itself (as you shouldn't put anything in there besides water), instead I just spray it directly on the floor and go over it with the mop. ... "
" ... Front fill water tank easy to access. ... "
" ... I use distilled water in and not tap water for better results. ... "
" ... I filled up the tank and was able to do my kitchen and dining room twice without refilling and still had water left. ... "
" ... I love that it cleans so well with only water. ... "
" ... Easy to operate just use distilled water order extra pads and you are on your way. ... "
Ease of Cleaning
50clean, cleaning, cleans, easy to clean, deep cleaning
+100%
" ... It cleans large areas in no time and is easy to use. ... 5/5⭐️ for cleaning and ease of use ... "
" ... Easy to use and easy to clean ... "
" ... It really deep cleans! ... "
" ... Love and gets things so clean. ... "
" ... This is so easy to use and it cleans so well. ... "
" ... It cleans well. ... "
" ... Does the cleaning job really well! ... "
" ... It's a solid cleaner. ... "
Comfort
49pad, mop head, head, swivel, hands
+86%
-14%
" ... Love the swivel mop head which is two sided, and it's so easy to use. ... "
" ... I like the fact that you can flip the mop head over. ... "
" ... This Steamer is by far, hands down, the best that I've owned. ... The mop head is really what makes this thing different than all others I've owned. ... It is very versatile and scrubs better than any mop head I've used. ... "
" ... The "hands free" mop pad changeout I thought was just a gimmick- but it's an ingenious design and I love it! ... "
" ... Love how easy it is to remove scrub head after us. ... "
" ... The washable pads make it even better! ... "
" ... I would like to have a hand held steamer head to use on countertops ... "
" ... Put on and take off hands free . ... "
Cables
41long, longer, length, steam, short
+83%
-17%
" ... The cord reaches the entire room, so I don’t even have to unplug and replug it. ... "
" ... The cord is plenty long enough, the reservoir holds a good amount of water (always use Distilled). ... "
" ... Long cord reaches well over my entire kitchen. ... "
" ... Nice long cord and I use the highest power steam all the time. ... "
" ... The Shark is a little louder hissing sound but has a much longer cord and the pads are of thicker and higher quality. ... "
" ... Great extra long cord and such a powerful steam happens almost immediately. ... "
" ... The cord length is soooo long as well! ... "
" ... I have a huge kitchen and prefer the cord. ... "
Price
35money, worth, worth every penny, worth the money, waste
+74%
-26%
" ... For the price though, I think it’s worth the try! ... "
" ... Well worth every penny and pays off pretty quickly. ... "
" ... For the same price as what I paid of the old one this one has so much more bang for my buck. ... "
" ... I decided to spend the money and I don’t regret it one bit. ... "
" ... So far it has been performing above expectations. ... "
" ... Is worth the price. ... "
" ... Worth every penny ... "
" ... I think this cost about the same as my previous steam mop cost. ... "
Build Quality
28tile, broke, wood, mop, wood floor
+75%
-25%
" ... This unit has reusable clothe pads and are strong and comes with 2 pads ,both are reversible and washable. ... "
" ... It's such great quality, very sturdy, and easy to use. ... "
" ... I was worried about this things construction but its strong! ... "
" ... We have a very shiny wood laminate floor, and a good deal of tile. ... "
" ... Works great on hard wood floor. ... "
" ... You can change the replaceable cloth without bending over. ... "
" ... 2) pieces for rug ... "
" ... The bag around the mop was tied. ... "
Drying
26steam, dries, wash, mop, dries quickly
+92%
-8%
" ... The steam cleans thoroughly, dries quickly, and best of all, leaves no streaks or residue. ... "
" ... I love how I can just wash the pads and that the floor dries so quickly! ... I mop it and within seconds it is dry! ... "
" ... The jet steam feature is a nice touch and helps with dried on messes. ... "
" ... It dries really fast & is so easy to use. ... "
" ... Also, sets up in seconds and dries a lot faster than traditional mopping which is always a plus. ... "
" ... The floors dry extremely quick. ... "
" ... Steam spray helps lift dried up spills. ... "
" ... Cleans, sanitizes, and dries so quickly which is a must when you have a puppy and toddler grandkids visiting! ... "
Washing
25pads, washing machine, mop, washing, washed
+100%
" ... The best steamed mop there is ... "
" ... Easy to use, easy to wash the cloth, excellent maneuverability! ... "
" ... just throw em’ in the washer separate ... "
" ... This steam mop is removing it. ... "
" ... It comes with 2 pads so that helps that you can have one in the wash and use the other. ... "
" ... I sprayed oxy clean generously on the mop head and let set awhile before washing. ... "
" ... Love that the towels are rewashable. ... "
" ... I’ll wash it with towels later, but for now it’s clean-ish and drying in the laundry area. ... "
Returns
22returning, returned, replacement, already, refund
+23%
-77%
" ... I am very disappointed and returning it. ... "
" ... I will be returning this product, no questions asked. ... "
" ... They sent me a refurbished product! ... They're also refusing to replace the item with the new one I paid for. ... "
" ... I called shark and they offered to send me out a new one but I had to pay $20 to have it shipped to me. ... "
" ... It's not a refund or an exchange - it's DEFECTIVE. ... "
" ... My initial reaction was to return it, but I'm going to give it another few tries in hopes that this failure was due to the mop dislodging stuck on dirt and grime that my old mop was missing. ... "
" ... Stopped working after a month, now I can’t return it for another. ... "
" ... I may return it. ... "
Heating
22heats up quickly, easy to use, water, quickly, heats up fast
+91%
-9%
" ... Super easy to use, heats up quickly! ... "
" ... Heats up fast . ... "
" ... This one heats instantly. ... "
" ... Heats up instantly. ... "
" ... Heats up quickly and gets the job done. ... "
" ... Heats up quickly. ... "
" ... heats up fast. ... "
" ... It’s a great mop, heats up fast, and cleans wonderfully. ... "
Overall performance
21done, fast, super, smooth, gets the job
+100%
" ... Does a great job ... "
" ... Sure, when it worked it did a nice job. ... "
" ... For the smooth tile in my home - this is super. ... "
" ... Does the job 100% the first time! ... "
" ... It heats up and is ready to use super fast! ... "
" ... Does a great job! ... "
" ... Very easy and does a great job. ... "
" ... It does the job I need it to do. ... "
Water Resistance
19use distilled water, tank, fill, steam, tap
+63%
-37%
" ... I am now using distilled water - hopefully this will last more than two years. ... "
" ... I use distilled water on it. ... "
" ... USE DISTILLED WATER AS RECOMMENDED ... "
" ... I use distilled water and my old steam mop seems to last forever. ... I also bought my sister a gallon of distilled water. ... "
" ... I use distilled water in and not tap water for better results. ... "
" ... I use distilled water to fill the tank, I noticed hard tap water blocked the steam nozzle over time of my other steam cleaners. ... "
" ... It’s just water, and it’s magic. ... "
" ... It comes with a narrow filler cup so easy to fill with water. ... "
Fit
18mop head, mop, head, cup, tile
+39%
-61%
" ... Haven’t used it, did not send the pads with it and the plastic cup was broke. ... They did offer for me to send it back and be replaced, but would not just send the pads or a new cup, I did not want to go thru all that so don’t know how well it works. ... "
" ... it barely holds any water and it SMELLS like burning plastic. ... "
" ... He sent me an entire mop head that was for a different model- it didn't fit. ... "
" ... Doesn’t stand upright. ... "
" ... If you need to pause you need to find an edge with a corner to prop it up or the handle falls to the floor. ... (takes strong fingers to press it down), and the mop heads fall open on the pad which you have positioned under it. ... Then you have to prop the handle up to keep it from falling, and watch that the mop heads don't accidently lock closed, and bend way over to tuck them into the pockets on the pad. ... "
" ... Did not reorder cause mop head obviously cheap plastic if it broke in storage/shipping and therefore questioned how it would survive with every day usage and action. ... "
" ... Filling cup completely shattered. ... "
" ... It now sits on my floor after falling apart because of the force it takes to make a little steam. ... "
Cable Length
17length, longer, short, shorter, long
+82%
-18%
" ... 4/5⭐️for length of cord—maybe better a little longer? ... "
" ... Nice long cord makes it so nice not having to plug it in so many times with a short cord but this is nice. ... "
" ... The cord length is soooo long as well! ... "
" ... Could use a little longer cord, Very pleased with it. ... "
" ... The cord is nice and long. ... "
" ... The cord is plenty long. ... "
" ... I have a huge kitchen and prefer the cord. ... "
" ... The cord length is great. ... "
Marketplace
17works, described, see, reviews, product
+71%
-29%
" ... I did order extras, too. ... "
" ... This is the second shark genius I ordered from amazon. ... "
" ... See this picture? ... "
" ... This item does work as described. ... "
" ... Came promptly and is exactly what I was looking for! ... "
" ... pics 2, 3, 5 - after ... "
" ... This is a very good product and works as advertised. ... "
" ... thanx to everyone who posted rave reviews here. ... "
Washer Dryer
15wash, mop, dries quickly, dries, steam
+93%
-7%
" ... Plus it dries much quicker than a typical mop. ... "
" ... My floor used to take much longer to dry when using a conventional mop. ... "
" ... The floors dry extremely quick. ... "
" ... The steam cleans thoroughly, dries quickly, and best of all, leaves no streaks or residue. ... "
" ... It is also incredibly easy to use, and the mop pads are easily washed in the washer. ... "
" ... Steam cleans and dries quickly! ... "
" ... It is easy to use and the floor dries quickly. ... "
" ... The steam dries incredibly fast - but, it is summer so it's warm. ... I’ll wash it with towels later, but for now it’s clean-ish and drying in the laundry area. ... "
Setup
14instructions, easy to assemble, assembly, clear, assemble
+100%
" ... It was easy to assemble and get running. ... "
" ... Out of the box assembly was easy almost too easy like "wait, that's it?" ... "
" ... -Simple to unbox and assemble ... "
" ... It was EASY to assemble and start using. ... "
" ... Easy to assemble. ... "
" ... Very easy instructions to follow and assemble of the unit was a breeze. ... "
" ... I feel like they’re honestly as clean as they were when they were installed. ... "
" ... The pads/mats are easy to install and soak up a lot of grime! ... "
For Kids
13daughter, children, toy, three, mine
+85%
-15%
" ... I have kids and I have dogs. ... "
" ... I liked mine so much that I bought all three of my adult children this steamer for their own homes. ... "
" ... My new favorite toy. ... "
" ... I will buy it for my son also. ... "
" ... My daughter borrowed it and loved it as well, so of course I ordered one for her so I could keep mine 😉. ... "
" ... If you have pets and/or kids this is a must have product. ... "
" ... And our daughter loves it also. ... "
" ... Even my kids don’t mind using it. ... "
Suction
13shark, bissell, steamer, steam mop, mop
+92%
-8%
" ... Now when I was younger I remember my mom having some piece-of-you-know-what Shark vacuum so my memories of the brand weren't glowing lol. ... And besides that was a vacuum and this is a steamer to boot! ... "
" ... This mop works better than the original model Shark steam mop. ... "
" ... We have a vacuum that performs great as well. ... "
" ... I have shark vacuum and that thing rocks. ... "
" ... LOVE my Shark steam mop (and also my older Shark vacuum cleaner). ... "
" ... This replaced my Bissell vacuum/steamer. ... This is far superior although it does not vacuum. ... "
" ... My cousin recommended this one and I love shark I already have the vacuum and it’s great but it’s kinda expensive compared to other ones but totally worth it! ... "
" ... I also have had a Shark vacuum that I'm obsessed with for the past 6 years and the brand has earned my loyalty especially after wasting my time and money on the Bissell which broke in 2 weeks. ... "
Size
13heavy, use, small, easy, super
+85%
-15%
" ... Easily and light weigh enough for me to use on a regular basis. ... "
" ... I love that you can just flip it over to use the side of the pad. ... "
" ... Easy to put together easy to use, lightweight ... "
" ... It's easy to maneuver and lightweight. ... "
" ... Love the width and length of the pads! ... "
" ... I loved how small it was. ... "
" ... I also liked the fact that it is very lightweight and easy to maneuver. ... "
" ... Lightweight and easy to use! ... "
Controls
11switch, push a button, push, pad, steam
+73%
-27%
" ... They have improved this model with a button to remove the wet mop with a push of the button. ... "
" ... Fill, push the button, and start mopping! ... "
" ... The quick release button is easy to use. ... "
" ... Just push a button wait a few seconds for it to warm up and you are good to go! ... "
" ... I bought this model because it said that there was an on/off switch. ... "
" ... Adding an on/off button seems like a super simple fix. ... "
" ... Easy push of a button and off the pad comes. ... "
" ... I love that I don't have to hold down a button to steam like I did my old one. ... "
Network
11tile, throughout, sq ft, hardwood floors, wood
+100%
" ... I have hardwood floors throughout my whole house. ... "
" ... I fill it up about 3 times to do about 1000 sq ft. ... "
" ... We have tile floors throughout most of our house. ... "
" ... ft. home end of Feb. this year, and most of the floors are tile. ... "
" ... Home of wood like tile floors. ... "
" ... I have 3000 sq ft of tile and a baby crawling on the floor. ... "
" ... I have ceramic floor throughout my house and this works amazing on them. ... "
" ... My house is 3,000 SF and I unplug and re-plug about 3-4 times to do the whole house. ... "
Design
11like, looks, design, beautiful, mop
+82%
-18%
" ... They look identical except for the logo.) ... "
" ... I am obsessed with how my floors look and feel! ... "
" ... They look gorgeous in the light. ... "
" ... Leaves a beautiful shine. ... "
" ... It’s kind of cool for those that like functional gadgets. ... "
" ... It's nice to look at and feels durable. ... "
" ... Now they're looking shiny and almost new. ... I keep catching myself admiring it. ... "
Sound Quality
9noise, steam, making, make, little
+33%
-67%
" ... USED (when bought new), has a knocking sound, and the steam feature does not work. ... "
" ... But today it started making a noise and the steam is not coming out. ... "
" ... Essentially it’ll just keep making a bubbling sound and it heats up but nothing comes out. ... "
" ... the tank has water in it and it makes a sound like it is empty . ... "
" ... There is a weird sound coming out of mop which is dangerous. ... "
" ... Some internal component called it quits after four months and the only thing it would do was make a bubbling noise. ... "
Weight
8light, heavy, use, easy to use, easy
+88%
-13%
" ... It's really light weight and cleans thoroughly. ... "
" ... I have arthritis in my shoulders and this machine is light weight. ... "
" ... Easily and light weigh enough for me to use on a regular basis. ... "
" ... I am amazed how easy this is to use and light weight. ... "
" ... It's light weight, which for me is a necessity since I've had shoulder surgery. ... "
Wash Programs
7steam, settings, pads, mop, washer
+86%
-14%
" ... There are three steam settings. ... "
" ... Will wash the mop part today. ... "
" ... Wash and reuse pads. ... "
" ... It comes with 2 pads so that helps that you can have one in the wash and use the other. ... "
" ... The steam level settings are nice. ... "
" ... I've washed mine already several times in the washer and they hold up wash after wash. ... "
Product As Described
7described, see, product, picture, pics
+86%
-14%
" ... This is a very good product and works as advertised. ... "
" ... See this picture? ... "
" ... pics 2, 3, 5 - after ... "
" ... This item does work as described. ... "
" ... Works as described. ... "
Features
7switch, steam, nice, light, features
+86%
-14%
" ... Nice and light. ... "
" ... The dream burst is a great feature. ... "
" ... I bought this model because it said that there was an on/off switch. ... "
" ... Steam feature ROCKS ... "
" ... Hope that feature last. ... "
Storage
6tray, reservoir, mop, water, tank
+33%
-67%
" ... Emptying tank awkward. ... Tank should be removable to fill & empty. ... "
" ... The water container doesn't hold very much, have to change for every room. ... "
" ... Now how long has that moisture been sitting in the resevoir growing mold? ... "
" ... Haven't had a chance to use yet but filler carafe was broken when package opened ... "
Gaming
5game, changer, much, better
+100%
" ... This is definitely a game changer especially when you are still using hand mop. ... "
" ... OMG what a game changer! ... "
" ... Lots of steam! ... "
" ... Pad is much better and steam power is much better. ... "
" ... Nice steam blast. ... "
For Fun
5fun to use, easy, use, actually
+100%
" ... Most surprisingly, whereas I normally hate mopping, I found this atually kind of fun to use. ... "
" ... Super easy and fun to use. ... "
" ... It’s actually fun to mop now. ... "
" ... It’s so easy to use and it’s fun! ... "
" ... The pad removal alone makes this steamer so much darn fun. ... "
As Gift
4bought
+75%
-25%
" ... My wife loved how well this product worked that we bought another as a present for our daughter! ... "
" ... Best gift I've bought myself in a long time. ... "
" ... I bought this as a gift for my sister. ... "
Delivery
4box, received, opened, delivery, arrived
+25%
-75%
" ... Arrived damaged/dented. ... "
" ... First of all, I just received and opened the package ! ... "
" ... It seemed to have been opened and used when I unpacked it. ... "
Defective Delivery
3product, model, died, arrived
-100%
" ... Arrived damaged/dented. ... "
" ... I have had an older model which just recently died and was very excited to receive this new model however I believe it was defective as the steam was very weak which was very disappointing. ... "
" ... They sent me a refurbished product! ... "
Hair
3way, time, mop, half, floor
+100%
" ... Really good way to do floors cutting out swiffer cost cutting out chemicals and great for people with young kids ... "
" ... Cut my floor mopping time in half versus traditional mopping. ... "
" ... It is powerful and cuts through dirt easily. ... "
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Specifications
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