Last Updated: August 4, 2020 (Refresh Now)
Segway Ninebot MAX Electric Kick Scooter Max Speed 18 6 MPH Long range Battery Foldable and Portable
Last Updated: August 4, 2020 (Refresh Now)
8.1
SCORE
/10
Total Reviews
457
Old Reviews
0
Unverified
47
Spam Test
WARN
10 meters
SIZE
LED
TYPE
Yes
BLUETOOTH
Review Analysis - 410 recent, verified reviews
Detailed Mode
Battery Life
80battery life, charge, scooter, miles, charged
+83%
-18%
" ... It charges within 4 to 5 hours, not 6 hours. ... "
" ... Great battery life and speed. ... "
" ... Battery life impacts speed pretty significantly. ... "
" ... Shipment came in one business day, and it came charged. ... "
" ... Was hoping the battery lasted longer when use in sport mode but so far I’ve used it quite a bit and it’s fantastic for commuting. ... "
" ... THE battery life so far so good I took it on a 6 mile trip and it only used 12% battery I weigh 225 lbs and It climbs hill just fine I can only get it to go 18mph. ... "
" ... After few days riding ninebot max I'm pretty impressed with performance and battery life. ... "
" ... I enjoy the segway max alot but the battery doesn't live up to the hype after about 30 of rideing it went from 18mph to 17,1615 and who knows if i kept riding the battery charges extrnly quick but i feel like it almost dies just a quick but overall Super fast scooter ... "
Build Quality
64feels, build quality, build, tires, suspension
+83%
-17%
" ... It is heavy duty and feels solid while riding. ... "
" ... Very high quality materials and looks great. ... "
" ... My only worry is someone could steel it. ... "
" ... Amazing build quality. ... "
" ... Amazing build quality, solid, heavy and durable. ... "
" ... Bought a Hover 1 from bestbuy and the ninebot definitely feels more durable and consistent in speed ... "
" ... the tires feel pretty solid . ... Its very well made and solid. ... "
" ... Nice quality build! ... "
Overall performance
48scooter, mph, go faster, scooters, max speed
+96%
-4%
" ... Plenty fast for me to get to work. ... "
" ... Luv this thing, a ride in the AM, good speed. ... "
" ... Runs smoothly and very quick. ... "
" ... Goes As Fast As You Want It To Go 18+ Is Pretty Fast . ... "
" ... speed governed to top 19mph ... "
" ... The Max is high performance in all those areas. ... "
" ... It always pushes me up to that speed. ... "
" ... As the title states, it gets the job done and is enjoyable. ... "
Comfort
41ride, feels, tires, helmet, wear
+80%
-20%
" ... I commute 12 miles per day to work and am totally comfortable. ... "
" ... It is heavy duty and feels solid while riding. ... "
" ... once my shoulder heals, it probably will be fine. ... "
" ... it is also very stable, other scooters I haven't been able to ride one-handed for moments at a time this one I can. ... "
" ... This is the first scooter that feels solid and absolutely under control. ... "
" ... Easily fixed my holding the tire with your shoes and twisting back . ... "
" ... once it is on, 1 push for head light, double push push for switch riding mode. ... "
" ... I own 3 different electric scooters and by far the best and most comfortable. ... "
Charging
39battery, scooter, charged, charges, single charge
+72%
-28%
" ... The big battery and faster charging ... Easy to charge with the integrated charger. ... You just carry a small cable with you if you anticipate needing a charge. ... "
" ... Make sure it's fully charged and Segway APP is linked and there you go, have fun! ... "
" ... This scooter strikes a great balance between all the variables found in electric scooters: top speed, acceleration, distance on a single charge, charge time, weight and portability, breaking, tire size. ... "
" ... This scooter charges extremely fast and only has one small cable. ... "
" ... You must fully charge it to reach 19mph. ... "
" ... In reality it can go 20 miles on a charge at full speed, that's with hills. ... "
" ... Handling and comfort are great, the charging is easy, breaks are perfect and most of all not a single rattle or squeak. ... "
" ... Love that it doesn’t require you to carry a brick to charge. ... "
Fit
37tires, stem, handlebars, handlebar, phone mount
+65%
-35%
" ... Just got today only problem was double check dash wire is connected when attaching handle assembly. ... "
" ... I also always replace the rubber deck pads with skateboard grip tape and the rubber grips with quality BMX grips (see pics). ... "
" ... It fits into a camry trunk easily and I've gotten so many compliments on it as well ! ... "
" ... The ride feels stable and most the weight is located on the bottom of the scooter. ... Tips: Quad-lock case is good for my iPhone X attached to this scooter. ... "
" ... The handle bar assembly has very loose tolerances and it is easy to install it in such a way that a screw would be overloaded. ... "
" ... Despite its comparative large size when considering the earlier models, it does fit in the trunk of my Kia Stinger without any problems. ... "
" ... Do your research & pull the trigger on a scooter that Fits your lifestyle & Needs. ... "
" ... My gf got the new one which is way faster and with different handlebar grips. ... "
Price
33scooter, scooters, spend, price range, price
+91%
-9%
" ... Worth Every Penny And More . ... "
" ... For the price (I paid $649 On sale before Christmas) this is the best scooter on the market at the moment. ... "
" ... I’ve had a lot of electric scooters and I was kinda nervous spending this much money on one to be honest but I am so happy I did. ... "
" ... I had my doubts about getting a scooter but after doing my research i found the nine box max was the best in its price range. ... "
" ... if you want to spend 2500 to 3500 you can get something faster but for $800 bucks there isn’t a scooter out there that can compete. ... "
" ... I mean, it should be for what it costs. ... "
" ... That money more than paid for it and I could not be happier with my choice to spend the extra money on this toy! ... "
" ... Still a good deal for the price compared to some of the $1500 scooters out there ... "
For Fun
30much, scooter, ride, fun to ride, took
+100%
" ... Super stoked this is a fun little scooter. ... "
" ... My wife took it out for a spin and I think she’ll have fun going at 5-10mph which is not using all of this unit’s potential. ... "
" ... We’re having so much fun with these. ... "
" ... So much fun I bought a 2nd one to ride. ... "
" ... These are a LOT of fun! ... Lots of fun! ... "
" ... The real fun comes with the modifications. ... "
" ... So much fun to ride around, even though I bought it strictly for commuting purposes. ... "
" ... People have to ride these un-fun things, and never try a better design, won't know how much fun a good e-scooter can be. ... "
Product Reliability
30error, week, one, 14, weeks
+50%
-50%
" ... Slow and broken. ... "
" ... Update after a month of light use. ... It shows an error 14 that doesn't go away. ... "
" ... I didn't like anything about it because it never worked. ... "
" ... Stopped working the second time I used it. ... I told them that I was stranded in the middle of nowhere when the scooter stopped working ... "
" ... it seems to work downhill. ... "
" ... Out of the box, this warning came up. ... "
" ... Horrible broke in 1 week ... "
" ... This error goes away and comes back, randomly, and causes the scooter to be non-operable. ... Recently, the error kicked in as I was crossing a busy street, and the regenerative braking kicked in, almost flinging me off the scooter and almost hit by a car. ... "
Software Platform
28scooter, error, error code 14, 14, segway
+46%
-54%
" ... It shows an error 14 that doesn't go away. ... "
" ... The app is pretty terrible. ... "
" ... I cannot find a solution online to troubleshoot, and I called both segway and the support line provided and it automatically hangs up. ... "
" ... Error message after error message, Finally my fourth one works. ... "
" ... It also keeps getting error code 14, which is related to the throttle. ... The new version of the phone app (v.5) is lacking, and is much less feature rich than version 4.x. ... "
" ... When I turned it on I got "Error code 14" and I didn't know what it was so I just flicked the throttle a little and it went away and I thought "hey, it's a safety to check the throttle everytime you start, no big deal." ... Then my error code 14 came back again when we stopped. ... After about 31,942 error code 14's home, we made it. ... But I comtacted amazon and we recieved a NEW scooter, and I just put it together and we do NOT have the Error code 14 out of the box, and everything is fine. ... "
" ... Just sat on hold with support for 20 minutes only to be hung up on and told via message to get help thru chat. ... "
" ... But I can not register it via the app. ... "
Size
24carry, scooter, weight, stairs, 40lbs
+79%
-21%
" ... It's somewhat heavy but seems very durable. ... "
" ... Good scooter but heavy. ... "
" ... I weigh 180lb. ... "
" ... Folds up nicely and the lights are bright. ... "
" ... Is a transport, a toy, don't use gas, beautiful, portable, technological and powerful. ... "
" ... It is a nice little move-about scooter. ... "
" ... I’ve taken this everywhere in lieu of a car. ... "
" ... The larger wheels makes the ride a lot smoother. ... "
Pedometer
2240, scooter, commute, mile, like
+86%
-14%
" ... I haven’t done a full range test, but I would say you’re more likely to get 30 miles than 40. ... "
" ... I already covered 140+ miles Riding and I have enjoyed every minute. ... "
" ... 250 miles and still going like the day I got it ... "
" ... If not, I also have a Hiboy that I love that’s almost as fast and much easier carrying up and down steps. ... "
" ... Use this every day for getting to, and around campus, averaging about 12 or so miles. ... "
" ... I live 9 miles away from my work and wanted an option to commute to work. ... "
" ... The scooter rides well and has 6.1 miles of the claimed "40" mile range which puts it at 30-mile total. ... "
" ... I actually use it to commute 4 miles to work. ... "
Ease of Use
21easy, app, super, smooth, intuitive
+95%
-5%
" ... So easy to use ... "
" ... It’s 41 pounds in a not so easy to hold configuration. ... "
" ... Easy to use! ... "
" ... besides that it runs great, easy to use to get from point a to b. would definitely recommend ... "
" ... This could be easier. ... "
" ... Set up was a breeze, save for one aspect. ... "
" ... The app is very easy to use. ... "
" ... Easy to use not much of a learning curve. ... "
Apps
20scooter, use the app, unlock, setup, must
+75%
-25%
" ... You MUST use the app to connect (simple to download in store) or you’ll be limited to 6 MPH. ... The back light can either go on while braking or you can turn it on Permanently in the app. ... "
" ... The Seagway Max lets you lock the scooter with the app. ... "
" ... You must use the app to complete initial setup for the scooter. ... "
" ... It's fast, reliable and except for having to use a phone app to turn it on (hence one less star) this scooter rocks! ... "
" ... There's also a phone app that allows you to update the scooter, make a few setting changes ( a sort of "cruise control" and regen level ) and lock/unlock the rear wheel for a little security when unattended. ... "
" ... Make sure it's fully charged and Segway APP is linked and there you go, have fun! ... "
" ... This is all completely free with no additional hardware, just software on an Android phone or Windows 10 computer. ... "
" ... Several hours later when I tried to turn it on and sync to the app, is where the fun starts. ... "
Marketplace
20seller, took, thank, segway, replacement
+65%
-35%
" ... Got the perfect little commuter to work (see photos). ... "
" ... Amazon replaced it no problem, picked up old one and received new one within 2 days. ... "
" ... Thank you segway!! ... "
" ... I’d appreciate if the seller would reach out to me about this. ... "
" ... Amazon was awesome and replaced it right away for me and set up for UPS to come pick up the original. ... "
" ... Thank you amazon, segway, and ups. ... "
" ... Paid for and received item ... "
" ... Despite buying it from Segway through Amazon, the purchasing experience was less than perfect. ... "
Features
19sport mode, scooter, mph, lock, eco
+84%
-16%
" ... I’m 6’3 and I weigh 230 and this thing is sport mode does 18mph I love it. ... "
" ... but its worth every penny for a scooter with all these features. ... "
" ... The nice thing about the sport mode is that it has a little more power for speed, tops at 18 mph but also alot more power for the hills, which at 200 lbs, i needed. ... "
" ... Overall, at $800 this is the best bang for your buck with features and reliability. ... Then a mode at about half the price will do. ... "
" ... It has some cool features and you can change a couple things in there like regen brake strength and such, but otherwise it's laskluster and the Bluetooth connection is spotty. ... "
" ... Sport mode goes fast even for a heavy rider. ... "
" ... I get 17 to 18 MPH consistently on sport mode which is the mode I'm in most of the time. ... "
" ... I also have an extra usb led light for the front but the built-in front light is very bright and helps you see the road at night. ... "
For Travel
18round trip, road, miles, cruise, commute
+100%
" ... It takes about 4 miles to get to this path and the trip to work is 9 miles with an elevation gain of anout 750ft. ... The trip back went much better and on a full charge I was left with 60% at the end of the commute. ... "
" ... So the MAX allows for less stressful riding as it handles more of the road conditions better. ... "
" ... I use this for traveling around my city and couldn't be happy with it. ... "
" ... I took a 25 mile trip thats was all kinds of terrain in sports mode. ... "
" ... And these things have lots of power and I'm doing 16 to 17 mph I love the cruise control! ... "
" ... I haven’t had it very long but so far it has been awesome to cruise around on. ... "
" ... I bought it to travel around the city and to keep from having to buy another car with all its costs. ... Tires absorb a lot of the road impact ... "
" ... We spend a number of weekends in Washington DC and the Boston area, and we love to take our scooters when traveling from NJ. ... "
For Kids
18children, toy, neighborhood, kid, gift
+100%
" ... I bought it for me but my kids love it too! ... "
" ... I’m 53 yrs and am having fun with this like it was my first bicycle as a kid. ... "
" ... Highly recommended to all huge children. ... "
" ... Requires phone for unlocking as far as I can tell, so not for kids without phones. ... "
" ... And remember kids, ALWAYS WEAR A HELMET!! ... "
" ... I had so much fun on the well-made e-scooters, I feel sorry for anyone who only has a chance to ride this scooter. ... "
" ... Bought for my teen boys, but might have to use it myself haha!! ... "
" ... We bought this for our college student! ... "
Returns
18returned, amazon, returning, replacement, refund
+11%
-89%
" ... I plan on returning if not fixed immediately. ... "
" ... I'm returning it right away. ... "
" ... Ordered a replacement scooter, it ALSO wouldn't turn on. ... "
" ... That's when I decided to send it back. ... "
" ... Immediately returned, however STILL waiting on a refund. ... "
" ... So I am going to return it ASAP. ... "
" ... No customer support so I decided to switch from exchange to refund. ... "
" ... Scooter was returned the day after I got it. ... "
Capacity
16miles, taking, space, places, live
+94%
-6%
" ... The 40 mile range is great for traveling to any borough in the city. ... "
" ... I bought this scooter to keep on our boat for running errands, small grocery runs and the like, since I don't have room for a bike. ... "
" ... Lots of space for feet ... "
" ... There is room for two . ... "
" ... Which is great if you live in a apartment. ... Maybe if you work out more than I do and live in a house you'll be fine. ... "
" ... Love the ability to get around places when we park our Motorhome. ... "
" ... By far, the best transport option our family has ever had. ... "
" ... It’s so much easier than sitting in the traffics that comes with living in the city. ... "
Design
14look, scooter, tires, quality, like
+79%
-21%
" ... Even design the same. ... "
" ... Very high quality materials and looks great. ... "
" ... The quality of this scooter is outstanding, it looks and feels solid and durable. ... "
" ... It is super smooth ride and has a sleek look to it. ... "
" ... I’d look into purchasing one of their helmets plus the safety is top notch. ... "
" ... It feels great standing on it. ... "
" ... The scooter will still look stock. ... "
" ... So this design improves all the things that have been issues over hundreds of thousands of rides and failure points and it shows! ... "
For Running
13riding, runs, running, run, start
+85%
-15%
" ... It is heavy duty and feels solid while riding. ... "
" ... I bought this scooter not knowing what to expect and just after a month of riding this beast of a scooter I love it . ... "
" ... I bought this scooter to keep on our boat for running errands, small grocery runs and the like, since I don't have room for a bike. ... "
" ... The scooter runs great, the range is incredible and it can stop on a dime. ... I ride it all over the place, use it for running errands and cruising. ... "
" ... The scooter will shutdown with you at any moment when you riding. ... "
" ... Best scooter for commuting! ... "
" ... However, I bought this to take my dog for runs and its perfect. ... "
" ... If you need to fold it and carry it around, be prepared for a workout. ... "
Weight
12heavy, scooter, think, outside, folds
+83%
-17%
" ... Some people almost, or do complain about the weight of the scooter. ... I think it's still lightweight, and the weight feels natural to me. ... The weight to me, beholds the durability of this scooter. ... "
" ... I weigh 175lbs . ... "
" ... Folds up nicely but it's heavy. ... "
" ... I am 285 lb and it has no problems holding my weight. ... "
" ... So if you're in that weight range or less, go for it. ... "
" ... It is sturdy enough for my weight. ... "
" ... If you get the weight centered it won’t effect your steering. ... "
" ... I felt safe riding on it because of its heavy weight. ... "
Storage
11scooter, limited, bar, room, large
+73%
-27%
" ... Added a bag and a basket. ... I'm really happy I spent the extra money cause the bigger, air filled, tires make up for the lack of suspension and instill a lot more confidence. ... "
" ... We’ll see how it holds up over time. ... "
" ... Zips along smartly! ... "
" ... fits in the small space segway leaves you on the handlebars. ... "
" ... There is room for two . ... "
" ... Handle bar space. ... "
" ... I’ve carried a lot of weight in groceries in Costco reusable bags on the handlebars. ... Lots of space for feet ... "
Setup
10setup, scooter, app, speed, 10
+100%
" ... I just got the Max and after letting it sit in the box over nite, it only took about 10 minutes to setup. ... "
" ... It’s 41 pounds in a not so easy to hold configuration. ... "
" ... Well built, large scooter easy to assemble and take for a ride with in 10 min. ... "
" ... Set up was a breeze, save for one aspect. ... "
" ... Assembled and charged it. ... "
" ... The handle bar assembly has very loose tolerances and it is easy to install it in such a way that a screw would be overloaded. ... "
" ... Props to the delivery guy from ups, he was professional and did the job with no problems. ... "
" ... Super easy setup. ... "
Cables
10stem, scooter, connected, small, scooters
+70%
-30%
" ... You will see a blue wire that needs to be connected. ... "
" ... Just got today only problem was double check dash wire is connected when attaching handle assembly. ... "
" ... This scooter charges extremely fast and only has one small cable. ... "
" ... Once I connected the small cable within the stem and handlebars, all four scooters work great. ... "
" ... The cord is a fairly standard appliance cord, so getting a replacement or a second one would be easy and inexpensive. ... "
" ... You just carry a small cable with you if you anticipate needing a charge. ... "
" ... Only the cable since it’s integrated inside. ... "
Delivery
10today, max, delivery, box
+50%
-50%
" ... The product didn’t work when it arrived and was extremely heavy. ... "
" ... Broken out of the box. ... "
" ... The product was not functional out of the box. ... "
" ... It was supposed to be delivered on Monday, received 5 notices from UPS and finally received it Wednesday. ... "
" ... Ordered two both didn’t work out if the box. ... "
Network
9speed, max, long, around, taking
+100%
" ... The 40 mile range is great for traveling to any borough in the city. ... "
" ... Great range and speed. ... "
" ... Range is 40 miles a bit exaggerated, but since I weigh more than max weight I can’t review the true range. ... "
" ... I just needed more range and thats where the max comes in. ... "
" ... Range is great. ... "
" ... Max speed of this Segway is as advertised and range is around 20 miles. ... "
" ... Range is better than others in its Class. ... "
" ... the other is a nanrobot that runs 22-25mph but only has a 10mile range :( good job ninebot ... "
Device Compatibility
8scooter, bluetooth, phone, via, track
+88%
-13%
" ... Once you turn on your scooter your can connect it to the app to track your ride. ... The app and the scooter disconnect once i close my screen. ... Also I can track my scooter only when the device and the scooter are connected. ... "
" ... When she turned hers on everything was great just a beep to connect the phone. ... "
" ... Once connected, it powered on. ... "
" ... This is all completely free with no additional hardware, just software on an Android phone or Windows 10 computer. ... "
" ... Connection to Bluetooth via app was quick and simple. ... "
" ... I like the Bluetooth feature where you can disable it as you say, go to a store. ... "
" ... It was already charged so once I connected it and setup the Drive mode on D, I took off. ... "
Controls
5press, power, normal, eco, double
+80%
-20%
" ... This is the first scooter that feels solid and absolutely under control. ... "
" ... I can't figure out how to lock the scooters within the app though because once you lock a scooter, the power button no longer works so you can't turn them off . ... "
" ... Switches are easy and there’s one button (hold to turn on, double click to move between eco, normal and sport and single press to turn on light. ... "
" ... Still maintained 16 mph without any problems or lack of control. ... "
Floors
5carry, would, think, heavy
+60%
-40%
" ... If you need to carry it Up-stairs frequently, Maybe choose a Lighter Model. ... "
" ... I think twice if you have to regularly carry it up and down a flight of stairs in the city. ... "
" ... - I can forget about carrying this up and down the subway stairs in NYC. ... "
Power Consumption
5good, scooter
+100%
" ... truly a REVOLUTIONARY quantum leap in scooter power. ... "
" ... Great scooter with good power. ... "
" ... Power is good. ... "
" ... - Power is good. ... "
" ... 2 last benefits that might help you decide if you should buy a MAX is that the power supply is built into the scooter, all you need is a small cord (easily fits into a backpack, you could even put it in your pocket) to charge. ... "
Display Clarity
5bright, improve, speed, scooter, red
+80%
-20%
" ... Screen is simple and very bright even in the Florida sun showing battery life, speed and mode. ... "
" ... LED lights are super bright. ... Screen on the scooter is awesome. ... "
" ... The light is very bright, the display is bright and clear and the 10" tires drastically improve ride comfort. ... "
Bluetooth
5scooter, app, via, notification, connecting
+80%
-20%
" ... It would be great if the scooter stayed Bluetooth connected and popped up a notification even with your phone in rest mode. ... "
" ... Connection to Bluetooth via app was quick and simple. ... "
" ... Then hit activate vehicle and the bluetooth function should activate, then your scooter will be able to be ridden. ... "
" ... I like the Bluetooth feature where you can disable it as you say, go to a store. ... "
Call quality
5two, managed, expert
-100%
" ... I still haven't managed to get a single phone call back from the dealers/shops in Staten Island or Queens (which i managed to locate without the lady's help) after leaving several voicemails. ... "
" ... The other option was to talk to an "expert," but whoever picked up the phone was obviously not an expert at all. ... "
" ... (My calls began before Covid crisis) Awful company. ... "
" ... I've tried calling 4 times, and hold and then call dropped every time. ... "
" ... Left two messages at Segway and haven’t received a call back yet. ... "
Gaming
3+100%
" ... They’ve stepped up there game and are officially in the big boy lead for best bang for your buck! ... "
" ... Me m my husband love playing it ... "
" ... This scooter is a game changer for short commutes and epic cruises. ... "
As Gift
3daughter, best, kid
+100%
" ... This scooter was a gift for my honey, who has a disability. ... "
" ... Bought it as a gift for my daughter who is in college. ... According to her "Best gift ever"! ... "
" ... I am like a kid when wins the best most gift of the time. ... "
Shave Quality
3sailing, long, battery life
+100%
" ... This also rides very smooth ... "
" ... Riding on the road it smooth sailing ... "
Weight Tracking
3carry
+67%
-33%
" ... Oppose from the weight and the app, I love this scooter. ... "
" ... I weigh 150 lbs. ... "
Product As Described
3+100%
" ... It is just as advertised. ... "
" ... Great product as described! ... "
" ... Got the perfect little commuter to work (see photos). ... "
Defective Delivery
3waiting, thought, still, refund, one
-100%
" ... Received a defective scooter. ... "
" ... Broken out of the box. ... "
" ... Arrived broken / would not turn on. ... "
Water Resistance
3water, spray, resistance, means, jet
+100%
" ... So the MAX allows for less stressful riding as it handles more of the road conditions better. ... "
" ... And rain resistance . ... below "Answering your question the scooter has an IPX5 rating which means it can resist a sustained, low-pressure water jet spray. ... "
" ... Last the whether resistance is awesome, it has no problem in the rain or snow. ... "
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Specifications
Body
Size: 10 meters
Connectivity
Bluetooth: Yes
Display
Type: LED
Recommendations
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