Last Updated: November 2, 2019 (Refresh Now)
Segway Ninebot ES2 Folding Electric Kick Scooter Dark Grey
Last Updated: November 2, 2019 (Refresh Now)
6.4
SCORE
/10
Total Reviews
156
Old Reviews
0
Unverified
41
Spam Test
WARN
157.2 meters
SIZE
LED
TYPE
Yes
BLUETOOTH
Review Analysis - 115 recent, verified reviews
Detailed Mode
Product Reliability
33weeks, 6 months, two weeks, es2, error
+24%
-76%
" ... EDIT 2: It broke in 2 weeks. ... "
" ... Garbage, only after I bought the scooter and experienced the issues did I read that others have these same problems ... "
" ... The life is less than 12 months and it falls apart on you. ... Both are broken. ... "
" ... It started malfunctioning a month in. ... Haven't heard back in over a month after many attempts to contact them. ... "
" ... That means I could be without this scooter for a month. ... "
" ... I received an error code 10(which I don't know what it means because Segway does not release code definitions) a day after use. ... "
" ... After owning it since March of 2019 (about 6 months) and riding it nearly every weekday to get to and from work, I can tell you it hasn't held up all that well in that time. ... "
" ... This happened to me twice every week for the last 30 days. ... But ES2 is not reliable at all. ... "
Battery Life
23scooter, charge, extra battery, battery pack, battery life
+74%
-26%
" ... Thinking about adding the second battery but if I do the price starts adding up. ... "
" ... Invest in the extra battery for a much longer and fun experience. ... "
" ... I was attracted to it primarily because of the price and the ease of transport (folding + battery life + looks sleek). ... "
" ... Charge is about average time for this segment. ... "
" ... We loved it, easy to assemble, long battery life and FUN! ... "
" ... As soon as I installed the extra battery pack it was like a totally different scooter. ... I am around 210 pounds and with the extra battery it has no problem moving me around. ... "
" ... Quick charge, too. ... "
" ... This review is for the scooter with the extended battery. ... -Great battery life if you get the extended battery ... -It goes faster than the other "rental grade" scooters (with additional battery.) ... "
Build Quality
21brake, segway, rear fender, handle, fold
+43%
-57%
" ... Really bad quality had 2 go out in 6 months they didn’t replace them it’s flimsy and when you brake really hard it tips forward, buy the M365 or if you have a bigger budget go for the Boosted Rev highly recommend both. ... "
" ... The life is less than 12 months and it falls apart on you. ... Both are broken. ... "
" ... Shocks don’t help make up for the plastic tires. ... Broke after 2 weeks. ... "
" ... I bought this scooter hoping it would feel just like the spin scooters since those are made by Segway as well, This feels nothing like the rental scooters ! ... it does not feel nearly as sturdy or safe as the spin scooters, I don’t know if it has to do with the fact that it uses airless tires, some people say that the Xiaomi scooter feels much sturdier then this one and it may be because they use real tires? ... If you need to make an emergency stop that electric break isn’t going to help and using the back break is very unnatural and takes time getting used to. ... My biggest complaint is the break, and it doesn’t feel nearly as sturdy as the rentals I’ve tried- going over bumps and uneven roads are grueling. ... "
" ... Going down a hill you have to use the hand break and foot brake to even have a chance of getting to a full stop. ... -The rear fender and brake fell off halfway through a ride. ... Now I can't fold it up (latch is on the rear fender) or brake. ... Too many issues with it breaking down and not working for it to be a reliable commuter or even recreational toy. ... "
" ... I should also say that before the scooter stopped working, the workmanship seemed shoddy with several parts loose and screws falling off. ... "
" ... 2/14/2019: I've had my scooter for 16 days before it broke. ... "
" ... On August 8, less than three weeks after getting the ES2, I noticed that the rear fender was loose. ... "
Ease of Use
15easy to assemble, super, operate, speed, scooter
+100%
" ... Easy to assemble, smooth ride, good acceleration. ... "
" ... my first scooter and really like it, the quality is good and it is easy to operate. ... "
" ... It’s easy to learn and easy to operate because of the moderate speed. ... "
" ... Super easy to assemble. ... "
" ... Assembly was super easy. ... "
" ... I love the convenience of it and how easy it is to use ... "
" ... Kind of hard to fold down, but very easy to open. ... "
" ... Scooter is easy to assemble. ... "
Size
15heavy, folds, fold, train, scooter
+80%
-20%
" ... I was attracted to it primarily because of the price and the ease of transport (folding + battery life + looks sleek). ... "
" ... I really like the way it folds makes it very easy to carry, when stored in a folded state, it can be expanded or stacked in 20 seconds. ... "
" ... enough space for two people to comfortably travel. ... Would definitely recommend purchasing the ES4 (or extra battery) if you are over 170lbs, need to travel uphill a lot, and need to travel long distance. ... "
" ... This is all manageable. ... "
" ... This scooter folds so quickly and easily, which is great for climbing up the stairs to the train. ... "
" ... The folding handle makes it convenient to carry around, but with the external battery it gets super heavy. ... "
" ... It's just the right weight that I can carry it with me onto my shuttle easily. ... I love it that it has a design to easily fold and click. ... "
" ... I take this scooter everywhere. ... "
Fit
15fold, rear fender, brake, suspension, weeks
+47%
-53%
" ... -The rear fender and brake fell off halfway through a ride. ... Now I can't fold it up (latch is on the rear fender) or brake. ... "
" ... The suspension squeaks, screws constantly need tightening, and during rides I will randomly get errors where the scooter sputters for no discernible reason and can only be "fixed" by turning it off and then on again. ... "
" ... On August 8, less than three weeks after getting the ES2, I noticed that the rear fender was loose. ... "
" ... Also, there were a number of screws that nearly fell out because they came loose. ... "
" ... I biggest dislike is the handlebar grips. ... When the scooter is on its side resting on them, they slide right up against the throttle or brake. ... "
" ... I should also say that before the scooter stopped working, the workmanship seemed shoddy with several parts loose and screws falling off. ... "
" ... With the front wheel seized up, I couldn't even fold and roll it the rest of the way to where I was going. ... "
" ... this is a bassass scooter i loved it for the first 3 monthsthen the srews fall out, it doest unfold right anymore makesa alot of sqeeeks bad and is goin slower then normall ... "
Overall performance
12scooter, top speed, throttle, speeds, ride
+67%
-33%
" ... It’s easy to learn and easy to operate because of the moderate speed. ... "
" ... For sidewalks this thing is plenty fast. ... "
" ... This scooter accelerates fast. ... It can reach 15 mph in 5-6s and it still handles pretty well and feels stable at high speeds. ... "
" ... This scooter is much more capable than the turbowheel dart or Zero 8 in my opinion, except for top speed. ... "
" ... Great speed on the sports mode - it takes bumps great though I suggest to slow down on them so you don't damage the scooter too much - it takes hills great, its slow but it gets you up - the battery life does drain quickly so I suggest getting the extra battery boost pack ... "
" ... Works well, accelerates very fast and nicely. ... "
" ... I ride it with my 7 year old daughter and it doesn't go as fast as the speed specified. ... "
For Fun
10much, fast, scooter, riding, ride
+90%
-10%
" ... Invest in the extra battery for a much longer and fun experience. ... "
" ... I love its portability, functionality and it's so much fun to ride. ... "
" ... Other then those things - it’s a fun scooter and it works as advertised, the lights are cool, it goes fast and you do get used to it. ... "
" ... Fun to ride. ... "
Comfort
10comfortable ride, brake, turn, throttle, physically
+40%
-60%
" ... As soon as I turn on the front light to the device, it feels as if brakes are being applied to the scooter. ... "
" ... Going down a hill you have to use the hand break and foot brake to even have a chance of getting to a full stop. ... "
" ... I biggest dislike is the handlebar grips. ... When the scooter is on its side resting on them, they slide right up against the throttle or brake. ... "
" ... this is a bassass scooter i loved it for the first 3 monthsthen the srews fall out, it doest unfold right anymore makesa alot of sqeeeks bad and is goin slower then normall ... "
" ... I wish I had more hands so I could give this company 9 thumbs down. ... "
For Travel
9travel, miles, folds, train, bus
+89%
-11%
" ... Initially purchased this scooter for short travel needs, but quickly discovered this scooter's design advantages which expanded its use from 2 miles to 10 miles per day. ... "
" ... Instantly fell in love with the idea of using an electric scooter for my commute (about 3 miles round trip per day). ... "
" ... I came home and immediately ordered two of them for our travels. ... "
" ... I cut through the mall parking lot so I feel safer on the road. ... This scooter folds so quickly and easily, which is great for climbing up the stairs to the train. ... "
" ... It's so nice that it folds up compactly and I can slide it under the bus or train seat. ... "
" ... enough space for two people to comfortably travel. ... Would definitely recommend purchasing the ES4 (or extra battery) if you are over 170lbs, need to travel uphill a lot, and need to travel long distance. ... "
" ... Cruise control is great as I ride 6 miles each way to work. ... The scooter easily folds and rolls on the front wheel so I am able to take it on the public bus. ... "
For Kids
9college student, daughter, around, adults, younger
+78%
-22%
" ... Bought 2 for our kids after getting ES4s for ourselves. ... Great for kids to commute to school and around tow. ... "
" ... Overall I was quite impressed in what I purchased whether its for commuting or just for your kid to ride it around with the neighbourhood gang its definitely something worth checking out. ... "
" ... A great adult toy! ... "
" ... Think us adults lined it more than the kids! ... "
" ... I'm a college student and I bought it mainly for commuting purposes, and I have to say: THIS SCOOTER IS THE BEST. ... "
" ... I got this for my older daughter, college student, and she loves it. ... Now, my younger daughter will be college student next year wants one too. ... "
Features
9ride, red, mode, headlight, flashing
+56%
-44%
" ... The beginner tutorial is very informative and I love the customizable LED light at the bottom. ... "
" ... The lights are really helpful at night especially with day-light saving approaches. ... "
" ... Basically, forget using the headlight or ride it in low power mode if you do have to ride in the dark. ... "
" ... I ride it with the fastest possible mode out of the 3 offered - the red sports mode - and yet it manages to last around 13 miles! ... Personally had no trouble with the front light! ... "
Charging
9charging, battery, scooter, miles per, charges
+89%
-11%
" ... At the time it was still powered by gas instead of just charging it which is way more convenient. ... "
" ... It took minutes to assemble, charge and start riding out of the box. ... "
" ... Charge is about average time for this segment. ... "
" ... We do take care of them and let them cool down before charging and we don’t run them with the headlight on during daylight. ... "
" ... I liked the overall feel of the scooter, the only thing I hated was that I received one that couldn’t charge. ... "
" ... LMAO it still gets me up hills and charges really fast ... "
" ... Quick charge, too. ... "
" ... Everything else is good, charging is simple and doesn't take years, the suspension is really nice, I've ridden others without it and it makes a huge difference. ... "
Setup
7scooter, sales, easy to assemble, easy, took
+86%
-14%
" ... The setup was simple and the APP was user friendly so I was up and running it within minutes. ... "
" ... The scooter arrived in a nice put together package and it only took me less than 10 mins to assemble and set up. ... "
" ... It is very easy to install handle with supplied screws and hex wrench, take 1 min to read manual and 5mins to get completed the installation. ... "
" ... Super easy to assemble. ... "
" ... Assembly was super easy. ... "
" ... Scooter is easy to assemble. ... "
Software Platform
7error, scooter, use, error code, two weeks
+14%
-86%
" ... -Twice in the first two weeks I got error codes and had to get it fixed. ... "
" ... Seems like there is a manufacturing defect of some sort and they still sell it to customers like that (from a quick online search) ... "
" ... An error code indicated the problem but the manual and internet search does not show a corresponding issue for the error code we got. ... "
" ... Error 14) - throttle stopped working causing the whole incident by activating an electronic brake. ... "
" ... The scooter turns on, connects to blue tooth as if everything is fine, but does not register an error. ... "
" ... The iPhone app lags a bit behind but works as intended. ... I received an error code 10(which I don't know what it means because Segway does not release code definitions) a day after use. ... "
Pedometer
6far, scooter, problem, mile, half
+50%
-50%
" ... The scooter has 76 miles. ... "
" ... I weigh 195lbs and it only lasted me 8 miles . ... "
Price
6price, money, es2, value, scooter
+100%
" ... For the price, the ES2 Scooter isn't too shabby. ... "
" ... I weigh 160. ... "
" ... Came home and started doing my research, and the ES2 was the best value for the price. ... "
" ... Saves time and money. ... "
" ... This was so worth the extra dollars. ... "
Returns
6returned, replacement, sent, amazon, also
+17%
-83%
" ... Returned it, one week later still didn’t get a refund ... "
" ... Too late to return. ... "
" ... Very dissatisfied that I will have to return this and find a better model ... "
" ... Returned it and was sent a replacement. ... "
" ... They sent me a form for me to fill in, my guess being so they could correct the situation for me with the broken scooter. ... No return correspondence. ... "
Design
6design, brand, segway, lot, looks
+100%
" ... It’s well built, looks very cool and could completely meet my needs. ... "
" ... I tried the Segway scooter when I attended the Expo this year, I'm impressed by their products' good performance and beautiful design, that's why I decided to get ES2. ... "
" ... I really did my research and finally bought this brand on Amazon day when it was on sale because I liked the sleek design and the good reviews. ... "
" ... I get a lot of compliments on how sleek it looks. ... "
" ... Segway brand and the design is sexy and sleek. ... "
Apps
4use, scooter, like, could, battery
+75%
-25%
" ... I followed the instruction and downloaded the app. ... "
" ... The app is nifty, it mostly lets you tinker with the multicolor lights underneath and shows some stats (battery status). ... "
Marketplace
3service, segway, reached, customer, company
+67%
-33%
" ... exactly as expected ... "
" ... Buy from literally any other company. ... "
Call quality
3left, emails, support, submitted
-100%
" ... Too many times I had to call an uber stuck at the bottom of a hill with my new broken scooter. ... "
" ... I have left three voice-messages, submitted two formal support ticket via their website and submitted emails to the support department . ... "
" ... I left several voice mails and emails but got no response. ... "
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Specifications
Body
Size: 157.2 meters
Connectivity
Bluetooth: Yes
Display
Type: LED