Last Updated: December 1, 2022 (Refresh Now)
SAMSUNG UN55RU7100FXZA Flat 55 Inch 4K UHD 7 Series Ultra HD Smart TV with HDR and Alexa Compatibility 2019 Model
Last Updated: December 1, 2022 (Refresh Now)
4.9
SCORE
/10
Total Reviews
994
Old Reviews
797
Unverified
35
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4K
RESOLUTION
Review Analysis - 162 recent, verified reviews
Detailed Mode
Reliability
38months, year, years, 2 years, lasted
+16%
-84%
" ... We haven't even had it for 2 full years. ... "
" ... 1 year 6 months and there’s a black mark on my screen. ... "
" ... A week after the third line appeared (and about 2 months after the first line appeared) the tv abruptly stopped working in the middle of watching a show. ... I'm extremely disappointed, I expected better from Samsung, their products usually last a long time but this one is an exception. ... "
" ... I had it a year. ... "
" ... This is the third expensive product purchased on Amazon that never worked properly and was never replaced or repaired. ... "
" ... Didn’t notice it much for the first two months because I was away from home working but since WFH started the ticking is driving me crazy! ... "
" ... Then a year later the backlight went out. ... "
" ... Due to COVID did not use the TV for 10 months. ... "
Display
37tv, black, dark, year, pixels
+22%
-78%
" ... 1 year 6 months and there’s a black mark on my screen. ... "
" ... TV gets out of warranty and all of a sudden half the screen is dark and not working ... "
" ... The edge lighting is now making part of the picture too bright and almost half of the screen dark. ... "
" ... The screen is also too dark. ... "
" ... on the left side of the screen started going out. ... "
" ... The screen then fails with black vertical areas at 1 year and 9 months old. ... "
" ... Purchased 30 Nov 2019, half the screen is now fogged out dark grey, as of October 2021. ... "
" ... Second one one was fine for a few months but then I got annoyed how I couldn't turn up the brightness very much. ... "
Connectivity
29samsung, smart, connect, wifi, tvs
+28%
-72%
" ... Purchased at the end of 2019 and now the TV can no longer find or connect to our wifi. ... "
" ... But the TV fails to connect to the network regularly and has to be reset. ... I wouldn't buy another Samsung TV, honestly . ... "
" ... The WiFi on this WILL stop working. ... Not as in "occasionally loses connection," more as in cannot even detect a network, let alone connect to one. ... "
" ... I'm going back to Vizio . ... "
" ... or not even a legit samsung TV . ... "
" ... you turn this on or connect/disconnect a device- it puts a banner of Samsung movie ads across the bottom of the screen. ... "
" ... I've had problems with the connection to my ALEXA and I have had a difficult time finding anyone at Samsung or AMAZON who can be of much assistance. ... I also have a problem with the optical connection. ... "
" ... This is a garbage TV. ... "
Picture
23tv, samsung, sound, features, dark
+87%
-13%
" ... We have a Toshiba we purchased 15 years ago with very similar picture quality and still going strong. ... "
" ... The picture quality is great. ... "
" ... Picture quality is great. ... "
" ... Picture looked amazing when I first got it, after about 8 months, there was a slightly noticeable darkened space in the middle of the screen, and now it looks like how it is in the provided image. ... "
" ... The picture quality is amazing. ... "
" ... We've had it a year now, and I can tell you I'm always impressed with the picture quality every time I turn it on. ... Even though it's not an equal comparison based on size, the picture quality is as good as our Samsung QN65Q90R 65in TV that we bought a few months before this one. ... "
" ... This TV has all the features and picture quality is OK (a little dark, but great for the price). ... "
" ... High picture quality and easy to stream and access content via the browser. ... "
Body
21black, year, went, appeared, tv
+24%
-76%
" ... The screen then fails with black vertical areas at 1 year and 9 months old. ... "
" ... Then suddenly just died, screen went blank. ... "
" ... -- This is when somehow despite how super-careful I was, I damaged the screen. ... "
" ... on the left side of the screen started going out. ... "
" ... After a year, screen burn started along the bottom of the screen. ... "
" ... physical damage to the frame and screen busted. ... "
" ... 1 year 6 months and there’s a black mark on my screen. ... "
" ... The screen developed a dead row of pixels just over a year after purchase. ... "
Software
19samsung, apps, roku, connect, smart
+32%
-68%
" ... Purchased at the end of 2019 and now the TV can no longer find or connect to our wifi. ... "
" ... This tv consistently has network problems that can’t seem to work. ... Connecting to the smart things app has also been a struggle. ... "
" ... It has many problems, such as constantly wanting to update, certain settings can't be changed and no explanation is given, but the worst is the lag. ... It takes 15 seconds on any normal TV to enter a regular 6-8 word password. ... "
" ... I've researched the internet and apparently this is a known issue with power supply and Samsung. ... "
" ... i actually disconnected the TV and banned the MAC address from my router to install a ROKU where the remote is not over crowded. ... "
" ... I am one of thousands now (google it), whose newish (nine months) $2,000.00 Samsung 4K TV just "cracked internally." ... "
" ... I have a Samsung TV from 2014 that is still kicking, so I know it’s not user error. ... "
" ... After searching Google I discovered this is a common issue with this TV. ... Wish I’d looked it up on Google beforehand, but didn’t have the foresight to know I’d be wondering what 2 blinks of the power LED would mean nine months down the road. ... "
Usage
14control, sound, room, remote, play
+57%
-43%
" ... One of my favorite purchases around the house. ... "
" ... Easy to set up! ... "
" ... We bought this TV for the grandchildren's upstairs playroom in our home. ... The hours of fun we've had with this are immeasurable. ... "
" ... Bought to be used in spare room/ kids play room. ... "
" ... We purchased this TV for our son to have in his loft so he can watch and play video games. ... "
" ... I bought this a while ago for my parents house and I measured it recently. ... "
" ... So far they are the best TVs that I’ve had and they were extremely user-friendly. ... "
Sound
10tv, bar, picture, audio, surround
+30%
-70%
" ... No display, no sound. ... "
" ... Today no picture sound on & off. ... "
" ... Volume adjusting down for no reason whatsoever. ... "
" ... The sound is poor so you're going to need a sound bar. ... "
" ... I dislike this tv because the sound stops for several seconds every half hour! ... "
" ... Only thing i've noticed is when I mirror on the 43" I don't get sound. ... "
" ... This TV has been making a ticking noise since I got it! ... "
Resolution
104k, samsung, inch, content, 4k uhd
+50%
-50%
" ... I bought the Samsung UN43RU7100FXZA Flat 43-Inch and was content with it until it started developing issues after the warranty end. ... "
" ... I’ve had this tv for over a year and still can’t believe I can’t watch anything in true 4K. ... I just want expecting this from Samsung, nor was I expecting a 4K UHD tv to be this bad. ... "
" ... TV gets out of warranty and all of a sudden half the screen is dark and not working ... "
" ... I am one of thousands now (google it), whose newish (nine months) $2,000.00 Samsung 4K TV just "cracked internally." ... "
Color
9picture, screen, dark scenes, dark, contrast
+67%
-33%
" ... Picture looked amazing when I first got it, after about 8 months, there was a slightly noticeable darkened space in the middle of the screen, and now it looks like how it is in the provided image. ... "
" ... We enjoyed the TV, had good colors. ... "
" ... Picture when it was operating properly not that great - net very bright, blacks not very black. ... "
" ... This unit also has a "feature" that automatically dims the screen brightness levels during dark scenes or shots. ... "
Remote
7tv, control, wish, buttons, button
+14%
-86%
" ... Remote sucks too, no light up, stupid button configuration. ... "
" ... Using the remote on this TV is like bargaining to a child - it doesn't really work. ... "
" ... didn't come with a remote either ... "
" ... i will add this one other item - there are far too many bloat buttons added to the remote. ... i actually disconnected the TV and banned the MAC address from my router to install a ROKU where the remote is not over crowded. ... "
Price
7price, money, worth, unbeatable, tv
+43%
-57%
" ... What a POS and waste of money. ... "
" ... What a waste of money! ... "
" ... Don't waste your money. ... "
Marketplace
5return, repair, amazon, would, window
-100%
" ... I had it from December 2019 to June 2022. ... "
" ... I missed the return window, but it arrived totally broken. ... "
" ... When it was delivered to my home the box was open and it was return good 🤦🏽♀️ ... "
" ... Could not repair and had to replace. ... "
Features
5light, features, feature, cannot
+40%
-60%
" ... The red light is blinking which samsung's site indicates says it is in standby mode. ... "
" ... white back-light is very evident when room is even slightly dark or dim lit. ... "
" ... While this feature can be adjusted, it CANNOT be disabled. ... "
Comfort
5samsung, right, never
+40%
-60%
" ... I really don’t think it should be worn out this soon. ... "
" ... Holding right or left causes it to continuesly go in that direction for another second or two. ... "
" ... I feel ripped off and will never buy SAMSUNG again!!!!!!!! ... "
Size
4right, tv, screen, samsung
+75%
-25%
" ... It's the right size for me. ... "
" ... So, if you have a couple hundred or so extra to spend then I recommend getting the Samsung Q70T, but if your budget is tight then this tv would be a solid buy, I am very pleased with it. ... "
Marketplace / Returns
4return, repair, window, still, sony
-100%
" ... I missed the return window, but it arrived totally broken. ... "
" ... When it was delivered to my home the box was open and it was return good 🤦🏽♀️ ... "
" ... Could not repair and had to replace. ... "
Video
3tv, movie, show, prime video, netflix
+67%
-33%
" ... I watched most of my TV from apps (Netflix, Prime Video etc.) ... "
" ... The picture (when watching movies, TV) is so clear and realistic you feel like you are in the scene with the actors. ... "
Performance
3happy, months, letters, connection
+33%
-67%
" ... It'll input random letters because of the delay causing you to redo the entire process! ... "
Network
3wifi, signal, router, loses, internet
-100%
" ... Not as in "occasionally loses connection," more as in cannot even detect a network, let alone connect to one. ... "
Battery / Charging
3samsung, charging, switch, playing, nintendo
+67%
-33%
" ... Large and in charge.! ... "
" ... if you are watching TV or playing lets say a playstation, and you plug in a Nintendo switch to charge - right in the middle of you playing a game on your playsation it changes - automatically to the charging nintendo switch which you are not using. ... "
Battery
3samsung, charging, switch, playing, nintendo
+67%
-33%
" ... Large and in charge.! ... "
" ... if you are watching TV or playing lets say a playstation, and you plug in a Nintendo switch to charge - right in the middle of you playing a game on your playsation it changes - automatically to the charging nintendo switch which you are not using. ... "
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Specifications
Display
Resolution: 4K
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