Last Updated: January 11, 2024 (Refresh Now)

Samsung QN82Q60RAFXZA Flat 82 Inch QLED 4K Q60 Series 2019 Ultra HD Smart TV with HDR and Alexa Compatibility

Last Updated: January 11, 2024 (Refresh Now)
3.5
SCORE
/10
Total Reviews
704
Old Reviews
586
Unverified
73
Spam Test
!
4K
RESOLUTION
82 meters
SIZE

Review Analysis - 45 recent, verified reviews

Detailed Mode
Reliability
 14
2 years, turning, 2019, years of owning, years
+14%
-86%
comment
" ...  The TV was nice, but completely died after about 2.5 years.  ...  "
comment
" ...  After three years of owning the tv, it suddenly stopped turning on - just a black screen, no power.  ...  "
comment
" ...  Also had intermittent audio issues over the last year.  ...  "
comment
" ...  It almost lasted 2 years then something made a “pop” noise and is now not turning on at all and needs to be replaced.  ...  "
comment
" ...  it just went out after 2 years!  ...  "
comment
" ...  As with what most people said after owning for 2 years, problems start to pop up.  ...  "
comment
" ...  I bought this TV in late 2019, and today it stopped working. ... Shame on Samsung for selling such a defective product.  ...  "
comment
" ...  I have had this TV for almost 2 years now and I have experienced a few problems. ... Just turning it off and back on doesn’t work.  ...  "
Connectivity
 13
samsung, happy, another, would, turn
+46%
-54%
comment
" ...  Tried all the ways in the internet still didn’t work.  ...  "
comment
" ...  Phone support was useless also.  ...  "
comment
" ...  The TV has always been connected to a surge protector and failed suddenly.  ...  "
comment
" ...  So I will never purchase another Samsung TV again.  ...  "
comment
" ...  This TV would randomly turn on by itself which was very annoying, especially at night.  ...  "
comment
" ...  Tried connecting it directly to an outlet, but that made no difference.  ...  "
comment
" ...  The only way to fix it is to unplug the TV, wait a minute and plug it back in.  ...  "
Picture
 11
quality, tv, years, performance, failed
+73%
-27%
comment
" ...  Great for first 2 years, screen now has dark spots on left side distorting image quality, as well as vertical fuzzy lines.  ...  "
comment
" ...  knock on wood----no troubles with a outstanding picture.  ...  "
comment
" ...  Have had it for many years with no issues, picture quality is very good imo.  ...  "
comment
" ...  Picture was good when it worked but expected it to last much longer.  ...  "
comment
" ...  Picture and general performance was very good for 2 years, for that its 5 stars.  ...  "
comment
" ...  The picture is clear, bright and the darks are dark enough for me.  ...  "
comment
" ...  The picture quality , the most important feature of a tv to me, is truly amazing! ... I don’t know if it is technically possible, but the picture seems to have gotten more awesome over time. ... The picture quality is better than cable, and the variety of content is unbelievable.)  ...  "
Display
 9
tv, repair, years of owning, warranty, turning
+44%
-56%
comment
" ...  After three years of owning the tv, it suddenly stopped turning on - just a black screen, no power.  ...  "
comment
" ...  Half of the screen is black and Samsung support said that onsite service is required to repair the problem.  ...  "
comment
" ...  Lines in the screen after awhile.  ...  "
comment
" ...  Why would this screen go out in just two years???  ...  "
comment
" ...  Unfortunately the screen fried do to some mother board issues, repair was over 1000 dollars, now its scrap.  ...  "
Software
 5
samsung, would, started, issues, apps
+20%
-80%
comment
" ...  Recently it started giving pop up messages and strange Home Screen behavior (can’t select inputs or apps basically).  ...  "
comment
" ...  I dont write many reviews, but today, two years after purchase, the TV continually restarts.  ...  "
comment
" ...  Just a lot of annoying little bugs I don’t expect with a Samsung TV or any TV at this price.  ...  "
comment
" ...  It was a fantastic TV for 13 months but then the OS issues began. ... First it started having the no-volume issue and then more problems just kept coming such as not being able to open any apps at all, or it would turn on or off by itself, and so on and so on. ... After researching and doing several hard resets, etc., that Samsung website suggests you do (and what others on YouTube had to do), nothing would fix the issues. ... Finally Samsung tech had us try the latest update, which of course the button to do this wouldn't highlight in the TV settings so the tech had to email the latest update so we could USB it from our computer to the TV. ... It seems these issues start up after using the fast forward or rewind while in an app.  ...  "
Color
 5
picture, colors, color, bright, screen
+100%
comment
" ...  The colors are vibrant and true. ... The blacks are a deep dark color. ... The whites are super bright.  ...  "
comment
" ...  Great for first 2 years, screen now has dark spots on left side distorting image quality, as well as vertical fuzzy lines.  ...  "
comment
" ...  The picture is clear, bright and the darks are dark enough for me.  ...  "
comment
" ...  4K UHD movies have intense color , and startling 3 dimensional depth.  ...  "
Resolution
 4
tv, samsung, warranty, screen, repair
+100%
comment
" ...  Just teamed it up with a Panasonic 420 4k UND DVD player .  ...  "
comment
" ...  4K UHD movies have intense color , and startling 3 dimensional depth.  ...  "
Remote
 4
tv, try, issue, fine, use
-100%
comment
" ...  The remote has always been awful (it double clicks instead of single clicks all the time) but the tv as a whole lasted about 3 and a half years.  ...  "
comment
" ...  I didn’t like the picture quality in this refurb one, maybe it has been refurbished badly, I’m really upset with the purchase, remote doesn’t work, I have to use a remote from older model Samsung tv  ...  "
comment
" ...  I have a similar issue with the TV responding to the remote. ... When you try to power up the TV with the remote, it doesn’t respond. ... If I unplug the TV and then plug it back in, the TV/remote works fine.  ...  "
comment
" ...  It constantly cycles on and off, and I can’t even get to the Settings menu using the remote to try and fix the issue that way.  ...  "
Marketplace
 4
samsung, get, failed, anything
+25%
-75%
comment
" ...  Seller was unwilling to offer anything so we’re just out another 2k  ...  "
comment
" ...  Sorry for the very late review . ... It just failed catastrophically - complete loss of picture.  ...  "
comment
" ...  Shame on Samsung for selling such a defective product.  ...  "
Marketplace / Marketplace
 3
failed, anything
+33%
-67%
comment
" ...  Seller was unwilling to offer anything so we’re just out another 2k  ...  "
comment
" ...  Sorry for the very late review . ... It just failed catastrophically - complete loss of picture.  ...  "

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Specifications

Body
Size:  82 meters
Display
Resolution:  4K 
4K
RESOLUTION
82 meters
SIZE