Last Updated: November 24, 2018 (Refresh Now)
Samsung MG14H3020CM 1 4 cu ft Countertop Grill Microwave Oven with Ceramic Enamel Interior Black Mirror Finish
Last Updated: November 24, 2018 (Refresh Now)
6.2
SCORE
/10
Total Reviews
857
Old Reviews
456
Unverified
135
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LED
TYPE
Review Analysis - 266 recent, verified reviews
Detailed Mode
Product Reliability
68microwave, stopped working, died, stopped, quit
+21%
-79%
" ... I was totally out of luck ... "
" ... Purchased September of last year and has died . ... "
" ... Not even a year old and has stopped working. ... Have had this microwave a little over 10 months. ... "
" ... Not even a year old and has stopped working. ... Have had this microwave a little over 10 months. ... "
" ... I bought this a year ago when I thought my microwave is broken. ... "
" ... I bought this a year ago when I thought my microwave is broken. ... Then I kept using the old and left this one in the closet until a few weeks ago. ... I called back with the number, the agent said she can't do anything since it has been a year. ... If you call again, you start all over: they deny you for anything because it has been a year. ... "
" ... After one year and 2 months . ... it just died. ... "
" ... Great Microwave until after 5 months of occasional use it stopped working. ... "
Programs
45oven, grilling, grill, cooking, toaster oven
+80%
-20%
" ... This was a great microwave . ... "
" ... Good counter top microwave and oven ... "
" ... I really like this oven, but would prefer it if it had a quick MIN button to just press for 1 min of cooking. ... No more having to use the large oven for just a few appetizers. ... "
" ... I really like this microwave. ... "
" ... Microwave / grill works very well. ... "
" ... Broiler not anymore convenient than using the broiler on the oven. ... "
" ... I can make toast in my microwave! ... "
" ... I can make toast in my microwave! ... "
Design
40appliances, interior, looks great, stove, stainless steel
+83%
-18%
" ... Very Nice style. ... "
" ... I really like the ceramic interior. ... "
" ... I really like the ceramic interior. ... "
" ... This microwave has excellent features and a eye pleasing design. ... "
" ... Nice and stylish. ... "
" ... This microwave has excellent features and a eye pleasing design. ... "
" ... Nice and stylish. ... "
" ... It is a sharp looking appliance that blends in well with my other SS appliances. ... "
Food Items
32pizza, food, cooked, oven, toaster oven
+78%
-22%
" ... I really like this oven, but would prefer it if it had a quick MIN button to just press for 1 min of cooking. ... Works great for cooking items that require browning and crisping like pizza, wings, egg rolls, taquitos, samosas, empanadas, , etc. ... "
" ... Broiler not anymore convenient than using the broiler on the oven. ... "
" ... I can make toast in my microwave! ... "
" ... I can make toast in my microwave! ... "
" ... Pizza grill is awesome!! ... "
" ... Pizza grill is awesome!! ... "
" ... Microwave and Grill all in one! ... "
" ... Microwave and Grill all in one! ... "
Returns
23told, returning, refund, treatment, samsung
+9%
-91%
" ... Returned same day. ... "
" ... I called Amazon, they won't allow the return because it is over 30 days of purchase. ... "
" ... I called Amazon, they won't allow the return because it is over 30 days of purchase. ... They say they won't send him back. ... "
" ... I was once again able to comply with their request and a refund check is suppose to be on the way to me. ... "
" ... I was once again able to comply with their request and a refund check is suppose to be on the way to me. ... "
" ... I hate sending back big item. ... "
" ... I'll be returning it. ... "
" ... I'll be returning it. ... "
Build Quality
23microwaves, door, unit, sub, stainless
+17%
-83%
" ... I was ripped off ... "
" ... total plastic junk. ... "
" ... The door is loose and doesn't close properly, hanging completely crooked with a wildly uneven gap from top to bottom. ... The overall fit and finish on the microwave is poor with a sharp plastic edge where the panel trim meets the casing, and the keypad is a bad combination of tough to push and too-thin feeling plastic that I think a long fingernail could puncture. ... "
" ... The door is loose and doesn't close properly, hanging completely crooked with a wildly uneven gap from top to bottom. ... The overall fit and finish on the microwave is poor with a sharp plastic edge where the panel trim meets the casing, and the keypad is a bad combination of tough to push and too-thin feeling plastic that I think a long fingernail could puncture. ... "
" ... Next I saw hammer swinging, chisel banging, and finally he got the old door off. ... The latches (up and the down) were all messed up, with paints chipped off and bent. ... I told him the latches are bent up and paint chipped, they need to replaced too. ... "
" ... I have to admit that at this point I am starting to loose patients. ... "
" ... I have to admit that at this point I am starting to loose patients. ... "
" ... We bought this just 1 year ago and it broke. ... "
Marketplace
21purchase price, customer service, sorry, samsung, reps
+57%
-43%
" ... Will change review upon customer support ... "
" ... Product as in description. ... "
" ... Amazon, however was AMAZING. ... "
" ... Amazon, however was AMAZING. ... "
" ... Works as advertised. ... "
" ... Works as advertised. ... "
" ... Perfect, Thank you very much. ... "
" ... Perfect, Thank you very much. ... "
Door
19open, microwave, latch, stopped working, release
+21%
-79%
" ... door button broke immediately ... "
" ... The door is loose and doesn't close properly, hanging completely crooked with a wildly uneven gap from top to bottom. ... "
" ... The door is loose and doesn't close properly, hanging completely crooked with a wildly uneven gap from top to bottom. ... "
" ... Now it has a hole burnt on the interior door! ... "
" ... After it was done, there was a hole burnt on the interior door! ... This was only the third time I use it, and it has a hole burnt on the interior door! ... Next I saw hammer swinging, chisel banging, and finally he got the old door off. ... He took out the new door, and couldn't put it on. ... He said he was heating the latch to bend it so he can force it into the new door. ... He got the door in. ... So, he ordered another new door, and said he will be back. ... They know by then that he broke the new door. ... "
" ... the door wasn't aligned to the frame and had to be pried out with out hands each time we had to open it. ... "
" ... the door wasn't aligned to the frame and had to be pried out with out hands each time we had to open it. ... "
" ... The door will not open! ... "
Features
19features, element, ceramic, normal, mode
+89%
-11%
" ... And I absolutely love how you can turn off the microwave chime (a nice feature if you microwave a lot). ... "
" ... It is a kick ass microwave with an electric element inside so you can brown things. ... "
" ... It is a kick ass microwave with an electric element inside so you can brown things. ... "
" ... Great look and lots of features. ... "
" ... Great look and lots of features. ... "
" ... Really nice and has so many added features. ... "
" ... Really nice and has so many added features. ... "
" ... So far the microwave has met all our expectations, features are ideal for us, not sure why some reviews describe a lesser quality . ... "
Controls
17panel, buttons, reheat, microwaves, microwave
+12%
-88%
" ... Pushed start and got nothing. ... "
" ... the microwave has given us trouble with buttons not working, power levels buttons not working and now the machine keeps shutting off after 3 to 5 minutes of cooking anything. ... "
" ... the microwave has given us trouble with buttons not working, power levels buttons not working and now the machine keeps shutting off after 3 to 5 minutes of cooking anything. ... "
" ... Fan in back is REALLY loud, entire back panel vibrates and can be adjusted in volume by pressing against back panel. ... "
" ... Fan in back is REALLY loud, entire back panel vibrates and can be adjusted in volume by pressing against back panel. ... "
" ... This morning I pressed start and all the lights went out and it will no longer switch on. ... "
" ... This morning I pressed start and all the lights went out and it will no longer switch on. ... "
" ... Latch doesn't release when you push the button ... "
Sound Quality
16microwave, humming, hear, microwaves, unit
-100%
" ... I can't hear you. ... I hear that all the time. ... "
" ... When it turns off and on during use it makes a relatively loud sound, and the internal light surges brightly momentarily. ... Apparently not everyone can hear this noise (multiple people can), so I imagine it is approaching the high frequency limits of human hearing. ... "
" ... When it turns off and on during use it makes a relatively loud sound, and the internal light surges brightly momentarily. ... Apparently not everyone can hear this noise (multiple people can), so I imagine it is approaching the high frequency limits of human hearing. ... "
" ... My family thought we could ignore the noise but it got louder! ... "
" ... My family thought we could ignore the noise but it got louder! ... "
" ... The unit is very loud compared to over the range microwaves but I could accept that. ... However, it makes weird sound when it runs and after it's done running there is loud buzzing sound coming out of it for about 15 seconds. ... Unplugging it from the wall doesn't stop the buzzing noise! ... "
" ... Plus the microwave made a humming loud noise while operational. ... "
" ... Plus the microwave made a humming loud noise while operational. ... "
Cleaning
15fingerprints, easy to clean, stainless steel, keep clean, easy to keep
+87%
-13%
" ... It is easy to clean and has a large interior. ... "
" ... It's not plastic, so clean up is going to be easy. ... "
" ... It's not plastic, so clean up is going to be easy. ... "
" ... it does everything as described and is easy to clean up . ... "
" ... it does everything as described and is easy to clean up . ... "
" ... nice design, easy to keep clean. ... "
" ... nice design, easy to keep clean. ... "
" ... Also, easy to keep clean and that was my biggest concern along with the fact I appreciate that the light will be on when you open the door. ... "
Storage
15toaster, microwave, counter space, grill, counter
+93%
-7%
" ... It is easy to clean and has a large interior. ... "
" ... I really like the ceramic interior. ... "
" ... I really like the ceramic interior. ... "
" ... Retiring my toaster oven and old microwave oven so saves counter space! ... "
" ... Retiring my toaster oven and old microwave oven so saves counter space! ... "
" ... Hot pockets are hot and it looks good. ... "
" ... Hot pockets are hot and it looks good. ... "
" ... The Samsung is just the right size, not too tall, not too deep, really great. ... "
Volume
13ridiculously, rating, powerful, models, louder
+8%
-92%
" ... I can't hear you. ... "
" ... it is very loud ... "
" ... it is very loud ... "
" ... My family thought we could ignore the noise but it got louder! ... "
" ... My family thought we could ignore the noise but it got louder! ... "
" ... The unit is very loud compared to over the range microwaves but I could accept that. ... However, it makes weird sound when it runs and after it's done running there is loud buzzing sound coming out of it for about 15 seconds. ... "
" ... A big part of the two star rating is how ridiculously loud it is. ... It's that loud. ... It's not even as powerful as much cheaper models so I have no idea why it is so loud. ... "
" ... A big part of the two star rating is how ridiculously loud it is. ... It's that loud. ... It's not even as powerful as much cheaper models so I have no idea why it is so loud. ... "
Ease of Use
11instructions, grilling, easy to use, buttons, broiling
+55%
-45%
" ... Instructions are easy to understand for the grilling feature. ... "
" ... Instructions are easy to understand for the grilling feature. ... "
" ... oh and buttons are easy to get. ... "
" ... oh and buttons are easy to get. ... "
Delivery
11prompt, prepping, packed, delivery, damage
+91%
-9%
" ... Received when promised. ... "
" ... Received when promised. ... "
" ... The price was great and delivery prompt . ... "
" ... The price was great and delivery prompt . ... "
" ... It's great & shipped fast! ... "
" ... It's great & shipped fast! ... "
" ... Got it in 2 days. ... Was packed well. ... "
" ... Got it in 2 days. ... Was packed well. ... "
Power Consumption
10microwave, excellent power, electricity, cooks
+40%
-60%
" ... I have tried to troubleshoot and its confirmed my issues were not related to electricity. ... "
" ... I have tried to troubleshoot and its confirmed my issues were not related to electricity. ... "
" ... The other small kitchen appliance that always remains off until use and power strip still works, so it's the microwave. ... "
" ... The other small kitchen appliance that always remains off until use and power strip still works, so it's the microwave. ... "
" ... Power was checked both to the plug in for unit and at the fuse box. ... "
" ... Power was checked both to the plug in for unit and at the fuse box. ... "
Ease of Cleaning
10clean, rest, keep clean, interior is easy, going
+100%
" ... It's not plastic, so clean up is going to be easy. ... "
" ... It's not plastic, so clean up is going to be easy. ... "
" ... it does everything as described and is easy to clean up . ... "
" ... it does everything as described and is easy to clean up . ... "
" ... nice design, easy to keep clean. ... "
" ... nice design, easy to keep clean. ... "
" ... The rest of the ceramic interior does clean up well. ... "
" ... The rest of the ceramic interior does clean up well. ... "
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Specifications
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Type: LED
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