Last Updated: November 24, 2018 (Refresh Now)
Samsung Galaxy S6 Black Sapphire 32GB AT T
Last Updated: November 24, 2018 (Refresh Now)
6.8
SCORE
/10
Total Reviews
999
Old Reviews
189
Unverified
31
Spam Test
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5.1 inches
DISPLAY SIZE
Octa Core
PROCESSOR TYPE
Review Analysis - 779 recent, verified reviews
Detailed Mode
Device Compatibility
144love this phone, phone, happy, sprint, activate
+65%
-35%
" ... It replaced the galaxy 4. she is always on her new phone. ... "
" ... I am absolutely enjoying this phone! ... "
" ... It is exactly what it supposed to be, a new phone. ... "
" ... Love this phone. ... "
" ... I am very satisfied with my phone! ... "
" ... But good phone ... "
" ... I love this phone. ... "
" ... Love the phone. ... "
Product Reliability
106month, ago, defective, died, 3 months
+39%
-61%
" ... Worked for 6 months. ... "
" ... Quit working after 10 months. ... "
" ... Didn’t last 6 months! ... "
" ... Only lasted 5 months . ... "
" ... i have sent one back and now after like a month maybe the screen is all messed up . ... "
" ... Phone was defective. ... "
" ... Unit kept shutting down. ... At that point the same updates kept trying to reload every hour or so. ... and it kept shutting down more often. ... "
" ... Phone died after 4 months of having ... "
Battery Life
92life, charge, hold a charge, terrible, shut
+21%
-79%
" ... Battery doesn't hold a charge whatsoever and it overheats and shut off after limited use ... "
" ... We get our phones and my husband's battery starts to constantly loose charge at different levels and different times. ... "
" ... So, we did that to remove the back - turns out still can't get to the battery that way. ... "
" ... The worst was the battery. ... The indicator would say 80% battery life and then it would power down 5 minutes later and to 0. ... I would plug in the charger and it would immediately show 70% or more battery life. ... "
" ... Since day one the battery has never lasted more than 6 hours. ... "
" ... DIDN'T EVEN LAST 18 HOURS!!!!! ... We thought maybe with all the updates and everything it had just wore the battery down. ... "
" ... We took the phone to a repair place and replaced the battery. ... "
" ... Battery stopped holding charge after 9 months. ... "
Delivery
87condition, shipping, described, delivered, promised
+90%
-10%
" ... My phone arrived and it is just like new. ... "
" ... Exactly what I wanted and came sooner then estimated! ... "
" ... The product arrived much sooner than expected and in fantastic quality. ... "
" ... Arrived promptly and was exactly as advertised. ... "
" ... Got it on time AND it was in near-new condition. ... "
" ... I ordered the phone and received it the next day without paying any extra shipping fees. ... "
" ... Shipping was super fast, could have used some padding in the box and it could have been taped better. ... "
" ... Came in perfect condition and runs very well. ... "
Marketplace
80amazon, refurbished, advertised, new, thank
+60%
-40%
" ... Item exactly as described. ... "
" ... I give 5 stars for the seller. ... I had issues with my phone and the seller responded quickly and with an upgraded replacement. ... "
" ... Thank you, the phone works perfectly. ... "
" ... Arrived promptly and was exactly as advertised. ... "
" ... Good seller good item ... "
" ... will buy again from this company . ... "
" ... product as described ... "
" ... Quick safe and secure delivery of a product exactly as described. ... "
Charging
67charge, charging, battery, came, hold a charge
+27%
-73%
" ... We get our phones and my husband's battery starts to constantly loose charge at different levels and different times. ... "
" ... I would plug in the charger and it would immediately show 70% or more battery life. ... "
" ... I'm very disappointed that I have to travel with a charger. ... "
" ... We saw it was charged and again all black and we couldn't turn it on. ... The green light saying it was charged was lit but we couldn't do anything. ... "
" ... It won't power up, won't respond to anything, I can't even get a light to go on when the charger is connected. ... "
" ... This phone will not hold the charge. ... I'm very dissatisfied with the charge ability it just don't hold a charge I have to charge it three times a day ... "
" ... ZBFATIMA was who I bought my new phone from and upon receiving it, it turns out both the battery and wall charger plug are defective. ... "
" ... The charging cable and block were not OEM nor were the headphones. ... "
Price
47money, worth, waste, pay, waste of money
+60%
-40%
" ... Great phone to have if yiur on a budget . ... "
" ... I got my money's worth. ... "
" ... The prices gets better every time! ... "
" ... Great products at an amazing price point! ... "
" ... Rather then paying $500+. ... "
" ... Price was good. ... "
" ... love it especially for the price i paid . ... "
" ... Great phone for great price ... "
Returns
41returning, returned, refund, full refund, thankfully
+7%
-93%
" ... I was told the phone was black listed and I had to return it to Amazon. ... "
" ... I had to problem getting a refund. ... "
" ... Phone was defective. ... "
" ... when our unit became non repairable I ordered this Rebuilt one. ... "
" ... On top of that we have to pay to ship it back!!!! ... "
" ... I'm going to have to either return or trade this one in, needless to say I won't be getting another S6. ... "
" ... Ended up returning it, just wasn't happy with it. ... "
" ... Had to return it. ... "
Design
32looks, new, works great, looked, look
+91%
-9%
" ... The phone honestly looks brand new and works like a brand new phone. ... "
" ... Ordered a used gold colored phone. ... "
" ... Nothing wrong with how the phone works, which was great, but with the design. ... "
" ... The new phone indeed looks like it is brand new! ... "
" ... I Love my phone it look way better in person and it touches very good. ... "
" ... The phone I received was in Great Shape! ... "
" ... I also love the color and I found a nice case to match the deep blue color perfectly. ... "
" ... What a great deal, phone looks brand new, so far so good. ... "
SIM
31sim, come, sprint, verizon, new sim card
+45%
-55%
" ... Once in a while it says can't read sim so I pop it out and reinsert . ... "
" ... Does not come with SIM Card! ... "
" ... It has started saying it doesnt recognize the sim. ... "
" ... Not happy, just got.my phone 2 weeks ago, went to Verizon to have a SIM put in it . ... "
" ... I have checked my sim card on another phone. ... "
" ... Did not come with a sim card. ... "
" ... First sim card allowed it to receive calls but couldn't make calls. ... Second sim wouldn't allow either. ... "
" ... This phone was shipped to me with a defective sim card reader. ... "
Display Clarity
30black, turned, purple, display, months
+37%
-63%
" ... Technicolor party now flashing from the opening attempt location and it won't open up to my home screen. ... "
" ... i have sent one back and now after like a month maybe the screen is all messed up . ... "
" ... Then on July 8th the screen turned purple without a cause and does not work. ... "
" ... Screen has failed - 9 months old. ... "
" ... Phone screen turned blue (reboot screen) and I couldn't use it after only about a month after I bought it. ... "
" ... Screen has large deadspots even though the product is listed as new. ... "
" ... Then more circuits went out months later and turned screen black. ... "
" ... The display indicated "Searching for Service" instead of "Verizon Wireless". ... "
Camera
30pictures, photos, takes, pics, seen
+83%
-17%
" ... This time I ordered a galaxy s6 and main reason I wanted it was because the vivid picture quality and this picture on the camera is super blurry and only way you can take a vivd pic is if you're 1in from the screen! ... "
" ... The camera is OUTSTANDING!!! ... "
" ... I love the camera. ... "
" ... I love my camera the photos are beautiful. ... "
" ... really like the camera! ... "
" ... especially, the camera quality!! ... "
" ... I haven't taken many pictures, but the quality seems good. ... "
" ... The camera quality is close to that of an entry level DSLR. ... "
Apps
28app, software, updates, google, s6
+36%
-64%
" ... My phone doesn't download the system update and I am going to have to go to a store and see if they can get it work. ... "
" ... Full of ads and apps I can't delete! ... "
" ... I don't keep apps running, and really never use apps anyway. ... "
" ... But it never synced with my work account, no matter how many settings I changed. ... No sync button in applications. ... "
" ... I've done everything I can to reset it, Google to Everything, YouTube everything, I can't take pictures with it. ... "
" ... It's a hastle to have a phone that drains battery this quickly even with all apps closed down. ... "
" ... Owned a prior S6 that works fine, but this one would not accept software updates from the beginning. ... "
" ... After downloading all of the updates the phone had already used 16gb. ... "
Defective Delivery
28received, arrived, scratches, new condition, defective
+46%
-54%
" ... Phone was defective. ... "
" ... Mine didn't come with any scratches or broken parts. ... "
" ... I returned this item because it was defective months ago and still have not received a refund or new product. ... "
" ... So this phone arrived damaged, because they did not wrap it in any bubble wrap, or any kind of protection, they just threw it in a bigger box, and by the time it arrived all the pieces in the box where everywhere and phone was broken . ... "
" ... Product arrived damaged . ... "
" ... the phone was defective. ... "
" ... Phone received was defective. ... "
" ... The phone arrived in a dirty, tattered box. ... "
Screen Protection
28scratches, glass, cracked, dropped, black
+25%
-75%
" ... So, went to do same to the front, which ended up causing fatal damage to my screen. ... "
" ... i ordered cases and screen protectors and will hopefully return again for the second time . ... "
" ... I had this phone for only a couple months and the screen broke ... "
" ... Then more circuits went out months later and turned screen black. ... "
" ... Not worth the money becaus it’s made of glass I had a protective case on it so the screen was fine, it was the digitalizer that stopped working which would cost more than the phone to fix. ... "
" ... The thing that really concerned me the most is the back glass is really fragile. ... There really no way it should be cracked this badly. ... The front screen barely has a stratch but I had to tape pieces of glass together on the back screen like a puzzle to keep it from falling out somewhere. ... "
" ... The first day I had my s6 (before the Otterbox arrived, unfortunately) the phone fell 28" on to a LINOLEUM floor, and the rear of the case cracked. ... "
" ... We bought this phone this past September 2017 and just a couple of days ago the screen has developed a blackening across the screen with a pinkish colored outer ring around the black portion. ... "
Software Platform
22software, app, android, update, google
+36%
-64%
" ... Full of ads and apps I can't delete! ... "
" ... I don't keep apps running, and really never use apps anyway. ... "
" ... At that point the same updates kept trying to reload every hour or so. ... "
" ... But it never synced with my work account, no matter how many settings I changed. ... "
" ... I've done everything I can to reset it, Google to Everything, YouTube everything, I can't take pictures with it. ... "
" ... Keep getting message to install system update. ... "
" ... Thought to be Mute problem so made sure to check phone and apps to be sure. ... "
" ... The camera often gives me an error that says "camera failed" and then the camera app crashes. ... "
Product As Described
22expected, described, new, exactly as described, exactly
+82%
-18%
" ... Item exactly as described. ... "
" ... Arrived promptly and was exactly as advertised. ... "
" ... product as described ... "
" ... Quick safe and secure delivery of a product exactly as described. ... "
" ... Product as described. ... "
" ... It works as advertised ... "
" ... Everything is as advertised. ... "
" ... It's what I expected. ... "
ISP
22verizon, issues, got, version, plan
+68%
-32%
" ... Once I got it activated at Sprint it has been amazing for me to have. ... "
" ... So much cheaper than through Verizon. ... "
" ... Rather then paying $500+. ... "
" ... works the way it should! ... "
" ... Was able to sync all my info through Sprint activation . ... "
" ... no problem with activation! ... "
" ... I asked for the Verizon version and it works without any issues. ... "
" ... Yes it does buy the sprint version as they own boost mobile. ... "
Call quality
21calls, call, hear, talk, people
+29%
-71%
" ... Calling Amazon about this and getting my money back and returning this phone!! ... "
" ... I only use my phone for calling and texting which is very minimal. ... "
" ... The phone also would not connect to any cell phone towers and could not make phone calls. ... "
" ... The phone is having a serious glitch, my calls come through and my alarm rings but the phone has a black screen and ... "
" ... The phone still rings but you can't answer or see anything. ... "
" ... The phone would not even turn on ... "
" ... on phone calls you can receive the call but when answered you cannot hear or speak. ... "
" ... when placing or receiving calls the outgoing volume does not work. ... "
Build Quality
17rough, phone, feels, durable, damage
+53%
-47%
" ... Drop my phone often. ... "
" ... Had this phone for a couple of months (in a protective case) and accidentally dropped it a couple of feet the other day. ... "
" ... I've dropped it a few times, it didn't break. ... "
" ... Androids by Samsung are the most reliable and durable cells out there. ... "
" ... Feels good in the hand. ... "
" ... It is very slick, so I definitely recommend finding a case to go with it right away, to avoid it from slipping out of your hands and breaking. ... "
For Kids
16phone, son, wife, new phone, kids
+88%
-13%
" ... My son like his phone and its working just fine ... "
" ... Wife loves this phone! ... "
" ... MY HUSBAND LOVES HIS PHONE ... "
" ... I bought it for my son. ... "
" ... My son loved it, it works great. ... "
" ... my daughter loves it! ... "
" ... Phone purchased for my son, in his words: Best thing I've spent my money on. ... "
" ... My wife loves it. ... "
Fit
14s6, otterbox, holding, fell, dropped
+57%
-43%
" ... I don't need the latest smart phone out there and this fits my needs perfectly. ... "
" ... The size is nice a little bit smaller then my last phone but that's really nice since it fits nicely in my pocket. ... "
" ... Drop my phone often. ... "
" ... Simlpy put, I recommend then S6. ... "
" ... All you gotta do is remove the sim out of the old phone and slide it right into your new device. ... I have a phone carrier that's attached to my car window right next to to the car vent. ... "
" ... I figured it was because I dropped the phone. ... "
" ... Phone looked and worked great. ... "
" ... It is very slick, so I definitely recommend finding a case to go with it right away, to avoid it from slipping out of your hands and breaking. ... "
Ease of Use
12phone, operate, easy to use, easy to set, difficult
+83%
-17%
" ... simple as that . ... "
" ... Very Nice phone, easy to use. ... "
" ... easy to use. ... "
" ... Set up was easy. ... "
" ... I stayed with the same brand for an easy transition. ... "
" ... I think the screen is big enough for me, clear and the features are easy to navigate. ... "
" ... Very easy to handle even for the first use. ... "
Lagging
12times, restart, shuts, rebooting, reboot
-100%
" ... sometimes it would need a Hard restart to get it to come on. ... and it kept shutting down more often. ... "
" ... Freezes etc all the time. ... "
" ... Tried resetting but nothing. ... "
" ... Downside is it keeps crashing and rebooting randomly and often :( ... "
" ... The phone shuts off on its on and freezes up. ... I have to reboot it several times a day. ... "
" ... It constantly freezes up and shuts off for no reason. ... "
" ... Just keeps rebooting every 10 seconds for no reason. ... "
" ... This phone has terrible input lag in general. ... Majority of the time it's at least 1 word delay. ... "
Original Product
12brand new, think, review, new, know
+33%
-67%
" ... i think they are refurbished . ... "
" ... So much for certified refurbished. ... "
" ... I would understand all this is the phone was marked as "refurbished" but it was marked as "new" which means it should come with OEM accessories and an untouched phone. ... "
" ... Got a refurbished one. ... "
" ... I bought a refurbished phone and it’s a piece of garbage. ... "
" ... I hope that this was a mistake and I can change this review because it was a mistake and not an intentional scam. ... "
" ... Horrible and poorly refurbished product. ... "
" ... it was a fake. ... "
Controls
11volume, hold, factory, button, reset
-100%
" ... It didn't say anything about being refurbished and it had a button to select buy new. ... "
" ... ( hold power button and volume Button at the same time) I worked with the Samsung tech support and they remotely went thru the phone did a factory reset and down loaded all the updates. ... "
" ... Press finger on screen and nothing happens. ... "
" ... No sync button in applications. ... "
" ... I tried to hold it by the sides but kept pressing those buttons. ... "
" ... I didn't see reviews that said the back was impossible to remove so not sure if this is a factory defect but I'm not going to bother replacing with a new one because also, I don't understand why you cannot get a prepaid plan for the S6 when you can for the S7 which is a newer version. ... "
" ... Tried several times to restart holding volume-down and power buttons. ... "
" ... But,the home buttons are fritzy, and frequently press themselves when I'm trying to operate my phone. ... The work-around is to attempt disable the buttons, which is hairy. ... "
Comfort
11hand, hands, good, feels, ear
+64%
-36%
" ... It's not too big so it's comfortable in my hand. ... "
" ... In very good shape and has worked pretty good so far. ... "
" ... I have big fingers and can type very comfortably on this phone with out the aid of a stylus. ... "
" ... Feels good in the hand. ... "
" ... It is very slick, so I definitely recommend finding a case to go with it right away, to avoid it from slipping out of your hands and breaking. ... "
Overall performance
10fast, slower, works great, works, slow
+60%
-40%
" ... For a dated phone it is doing the job I expected ... "
" ... I was beyond pleased to get the phone so fast. ... "
" ... Love the service and speed! ... "
" ... FAST FAST FAST! ... "
" ... It works incredibly. ... "
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Specifications
Performance
Processor Type: Octa Core
Display
Display Size: 5.1 inches
Recommendations
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