Last Updated: May 4, 2020 (Refresh Now)
Samsung Galaxy Note 9 128GB Midnight Black Fully Unlocked Renewed
Last Updated: May 4, 2020 (Refresh Now)
7.8
SCORE
/10
Total Reviews
407
Old Reviews
0
Unverified
18
Spam Test
PASS
No
GSM
Yes
CDMA
Review Analysis - 389 recent, verified reviews
Detailed Mode
Device Compatibility
86unlocked, sprint, mobile, love this phone, verizon
+71%
-29%
" ... My wife loves her new phone. ... "
" ... Would recommend this company for refurbished phones ... "
" ... My girlfriend needed a new phone and I wanted a Note9. ... "
" ... Love it I can do what I need on this phone ... "
" ... phone works as new and looks as new. ... "
" ... Mobile hotspot works great too, which I have found to be an issue with unlocked phones on tmobile. ... "
" ... I was skeptical about purchasing a refurbished phone, but I am so happy I did! ... "
" ... I love this phone. ... "
Product Reliability
41phone, worked, months, far, problems
+85%
-15%
" ... Luckily, it worked. ... "
" ... Up until now 1/12/2019 everything has worked just fine. ... "
" ... Great phone so far had 2 weeks. ... "
" ... I have been eyeballing this for a few months, and finally pulled the trigger, and am glad I did. ... "
" ... Worked excellently right out of the box. ... "
" ... It seems to be in complete working order. ... "
" ... I have had it a few weeks now and it is working just as it should with my Verizon plan. ... "
" ... It's unlocked and working beautifully ... "
Battery Life
41battery life, life, charge, phone, charger
+80%
-20%
" ... Love the phone no problems the battery life is the same as my old phone which was a note 5 ... "
" ... Long lasting battery. ... "
" ... It has good battery life ... "
" ... This phone really has it all and the battery life to match. ... "
" ... Speed, responsiveness, and battery life are all awesome. ... Easily handles a full day of heavy usage without charge. ... "
" ... I had the phone for over a month now and battery holds up really well. ... "
" ... I like everything about it, especially the battery life. ... "
" ... Battery lasts forever, easy to use ... "
Software Platform
39samsung, apps, phone, factory unlocked, sprint
+36%
-64%
" ... The real unlocked phone is suppose to be free of bloatwares.!! ... "
" ... IT IS NOT A FACTORY UNLOCKED MODEL. ... "
" ... It was a Sprint locked phone that was still on someone's account. ... "
" ... I received my phone and it flashed a Spectrum logo and asked for a network unlock code. ... "
" ... False advertisement it is said to be factory unlocked but it’s not when I tried to use it for my straight talk service on Verizon I was told it’s locked to at&t and t mobile ... "
" ... I thought it is a software issue. ... "
" ... Samsung will not let you uninstall Bixby. ... They only (recently) give you the option of assigning the button to another app, but not an option that just does nothing if you push. ... Since I can't set it to do nothing - whatever app you remapped to takes over and the screen you were on is gone. ... Bixby is no where near as good as Google or Alexa, can't do all the things G or A can do, but they try to force you to use it. ... Some of my other complaints I think are Android Pie's fault so I won't mention those. ... So they haven't learned yet and this will be my last Samsung Phone. ... You pay this much for a phone it would be nice if you get to decide how you want to use it and what apps you want to use. ... "
" ... El peor no se si en verdad es original lo compre y sorpesa la camara no funcionaba solo aparecía error. ... "
Charging
38charge, came, samsung, battery, included
+71%
-29%
" ... It had a Samsung charger and generic cable, no headphones, but since I wouldn't use it and I wasn't sure if it was supposed to I won't complain. ... "
" ... It came with the Sim tool and pen tool as well as a Samsung fast charging block and cable. ... "
" ... Recommended buying from this seller same charger and cord you would get from buying one from Samsung. ... "
" ... Bought two phones for my partner and I, both in great condition, came with the same chargers, unlocked. ... "
" ... The phone already had 50% charge on it, which was good. ... "
" ... only gripe I have is the fast charge power brick is defective but I planned on buying a wireless charger anyhow so I guess it is what it is . ... "
" ... Phone charger, SPen, Sim card tool, and the phone looks brand new! ... "
" ... Easily handles a full day of heavy usage without charge. ... "
Price
33phone, worth, new, money, value
+97%
-3%
" ... This is definitely worth it. ... "
" ... The price was excellent over 300.00 dollars cheaper than going directly to tmobile for the note 9. ... "
" ... I would highly recommend buying from them you get a brand new(although refurbished)Samsung note 9 for half the price!!! ... "
" ... but but after checking around for months (literally) this was the best price.!!! ... "
" ... Do you want a new phone at half the price?!?!?! ... "
" ... I bought it for about half the price of a new one ... "
" ... For this price I think it was worth every penny. ... "
" ... But at its price point, it should be perfect. ... "
Marketplace
29amazon, deals, contacted, renewed, original
+72%
-28%
" ... I've got this note9 from Electronic Deals for $600 with prime shipping. ... "
" ... Looked new and came with all original equipment. ... "
" ... I bought a "Renewed" phone from Seller CellGuru. ... "
" ... I was little nervous buying it from Amazon no regrets check in later if anything happens. ... "
" ... The company that mine came from "Electronic Deals" was outstanding. ... "
" ... I just ordered a 2nd one!! ... "
" ... Seller chubbiestech was great! ... The seller shipped order very fast. ... "
" ... Received 5/31/19. ... "
SIM
27sim, verizon, popped, phone, unlocked
+78%
-22%
" ... The phone was unlocked just as described and worked with my Verizon Sim card from my S8. ... "
" ... So far very happy with my purchase couldn't beat the deal the phone came and lot I popped my sim card in and was to go I'm with AT&T. ... "
" ... Phone charger, SPen, Sim card tool, and the phone looks brand new! ... Popped my sim card in and rocked on with no trouble. ... "
" ... the device is locked to t-mobile but i was able to use my sim from bell. ... "
" ... Connected without issue to Google Fi network with a new sim card. ... "
" ... I have AT&T and when I put the sim card in, it instantly worked. ... "
" ... As stated in the title the phone is unlocked and mine worked just fine, I just popped my sim card in and got on with setting up the phone. ... "
" ... I was hesitant but the phone is in excellent condition, brand new, all accesories included, tested with 2 sim cards from different companies and countries, works perfectly fine. ... "
Screen Protection
22scratches, scratch, phone, screen protector, noticeable
+41%
-59%
" ... The screen Touch is not working am so disappoint with the phone can I know what can amazon can do for me they will refun my money or they will refund me a phone because I have only one month on board and then am going on vacation I need an answer as soon as possible ... "
" ... Sadly i only niced the scraches on the screen after i gave away my old phone! ... I had a case and glass screen protector ready before i bought the phone, and applied right after unboxing it, so no i did not scratch it during use! ... I noticed the scraches while i was cleaning the fingerprints on the Screen protector, i even removed the glass screen protector thinking it was like hair in between. ... "
" ... There is a scratch on the screen. ... "
" ... Comes with certified refurbished note, screen was a little used and the back had only one minor scratch. ... "
" ... Also, the screen had two scratches. ... "
" ... The screen does have VERY minor scratches which are visible only at certain angles in sunlight, so it's not 100% renewed. ... The only reason I took off a star was because of the little scratches on the screen and the shoddy charger. ... "
" ... Screen unresponsive at times ... "
" ... The screen was a scratched up mess. ... "
Display Clarity
21display, phone, scratch, scratches, use
+57%
-43%
" ... I really like the size of the screen and all of its functions. ... "
" ... incredibly fast awesome screen, refurbished, but I cannot tell the difference. ... "
" ... I chose the Note 9 because I wanted a larger display and did not want to switch to wireless ear phones (HTC 12). ... "
" ... I like all the features on Note 9, way faster, nice screen. ... "
" ... Honestly it looks exactly like in the picture the screen and the phone both look amazing and I can't believe I got away with it for 600$ super win. ... "
" ... Only thing I could complain about is the phone screens durability. ... "
" ... Battery, screen, plus a s-pen which I use for pausing and playing videos w/o touching the phones, and for the overall price is a definite deal. ... "
" ... High quality sound, picture and display. ... "
Returns
17returning, returned, phone, one, full refund
+29%
-71%
" ... Have to return it! ... "
" ... Couldn't risk asking for a replacement. ... I returned the phone and got my money back! ... "
" ... I will be returning and hoping to purchase a new device. ... "
" ... I want to refund or exchange the item ... "
" ... I'm sending it back. ... "
" ... Here I am yet again returning another phone due to incompatibility. ... "
" ... I returned the phone. ... The seller gave me a full refund and an additional $30 for my troubles. ... "
" ... After having several other problems where I had to return my phone, I finally got one only to find it was locket to AT&T. ... "
Build Quality
16phone, pen, scratch, durable, dropped
+81%
-19%
" ... So i dropped my cellto the ground and the pen shot out into 2 pieces ... "
" ... The phone was in great condition with the plastic wrap still around it. ... "
" ... No scratches or any marks on the phone it really looks brand new. ... "
" ... It came in a box with bubble wrap around the phone (thin) and a charger in bag with lots of room for the phone to bang around in the box. ... "
" ... It had no scratches or other issues. ... "
" ... You need an otterbox to protect this baby. ... "
" ... Build and quality are the best. ... "
" ... Very durable (already dropped it). ... "
Design
14phone, new, brand, looks brand new, like
+100%
" ... Looked and felt ... "
" ... My refurbished phone looks and works great. ... "
" ... Looks and feels brand new. ... "
" ... The phone looks impressively brand new. ... "
" ... Very happy with it, looks almost brand new. ... "
" ... Everything looks and feel just as new. ... "
" ... No scratches or any marks on the phone it really looks brand new. ... "
" ... The phone is beautiful. ... "
Delivery
13phone, box, arrived, new, like
+85%
-15%
" ... This product was in excellent condition( looked like new). ... "
" ... Phone arrived as ordered. ... "
" ... Overall good condition. ... "
" ... No problem straight out of the box. ... "
" ... The seller shipped order very fast. ... "
" ... Received 5/31/19. ... "
" ... Arrived on time. ... "
" ... It came in excellent condition. ... Also arrived very fast! ... "
Call quality
11calls, make, locked, verizon, sprint
+36%
-64%
" ... I was really upset that I had to do a lot of phone calls to find out that I couldn't use it. ... "
" ... This phone is locked by AT&T. ... "
" ... If you are struggling to make the leap and do nothing more than make calls, text your grandchildren cryptic half messages that make them worried you're having a stroke, and play mahjong on Tuesday's, might want to find another phone. ... "
" ... This device was defective so beware of renew Could not hear the other person annd it cut off on phone calls ... "
" ... Locked to sprint is what the thinking of at&t, and straight talk is. ... "
" ... Really frustrating as everyone just kept telling me to call the other guy. ... "
" ... Ths reasoning is I did not buy the phone from Verizon so they lie to get you to buy a phone off of them, and if I went to a store and explained the situation that the phone would get activated . ... "
ISP
10working, work, use, tmobile, sprint
+50%
-50%
" ... It was in fact locked to Verizon. ... "
" ... My carrier can not activate it! ... "
" ... I tried to use it for a month on Tmobile. ... "
" ... It's locked to SPRINT. ... "
Data reception
9verizon, mobile, phone, network, lte
+56%
-44%
" ... It's truly unlocked, tried both GSM and cdma services and checks out . ... "
" ... Mobile hotspot works great too, which I have found to be an issue with unlocked phones on tmobile. ... "
" ... Connected without issue to Google Fi network with a new sim card. ... "
" ... the phone i received worked perfectly with cdma and gsm. ... "
" ... Using with T-Mobile getting 4g LTE excellent even in places I was getting good cell service this note Note 9 is great. ... "
Defective Delivery
8phone, scratches, good, visible, damaged
+88%
-13%
" ... For being a refurb, the phone was in very good condition. ... "
" ... Good condition, no visible defects. ... "
" ... The phone came in good condition. ... "
" ... Phone was in very good condition without any visible damages. ... "
" ... The phone is in pristine condition, not a single scratch. ... "
" ... Phone is in great condition, no scratches or scuffs at all! ... "
Comfort
8phone, like, hand, feels, pen
+63%
-38%
" ... I have problems with my joints and hands so stylus is important for me to reduce hand strain. ... "
" ... Feels so good in hand. ... "
" ... This phone arrived in perfect shape. ... "
" ... A refurbished Note 9 enabled me to purchase the device at a comfortable price. ... "
As Gift
6christmas, bought
+83%
-17%
" ... Used for a gift ... "
" ... Bought as a gift for hubby. ... "
" ... This was a gift for my son. ... "
" ... It was a gift for a friend, he like it. ... "
" ... I love this phone it was a Christmas present from my wife I was able to get my old Samsung moved over to my new note (9 it works great on straight talk. ... "
Apps
6app, phone, samsung, sprint, mobile
+50%
-50%
" ... It has sprint apps that I can not disable on it. ... The phone dose not work correctly because of these Sprint apps. ... "
" ... They only (recently) give you the option of assigning the button to another app, but not an option that just does nothing if you push. ... Since I can't set it to do nothing - whatever app you remapped to takes over and the screen you were on is gone. ... Bixby is no where near as good as Google or Alexa, can't do all the things G or A can do, but they try to force you to use it. ... You pay this much for a phone it would be nice if you get to decide how you want to use it and what apps you want to use. ... "
Features
6phone, far
+100%
" ... They are dependable with all the features you want. ... "
" ... Still have a lot to learn about new and improved functions. ... "
" ... As far as the phone features goes, I think it's the best phone on the market right now. ... "
" ... Features are unbelievable. ... "
" ... Overall I love the phone and its great features. ... "
" ... Of course there are certain features that I miss from my iPhone but so far the Note 9 has enough of its own features to make me become a convert. ... "
Overall performance
5note, new, battery life
+100%
" ... awesome it was fast and affordable ... "
" ... Its fast and awesome ... "
" ... Speed, responsiveness, and battery life are all awesome. ... "
Fit
5bottom, case, wrap, tiny, still
+60%
-40%
" ... Phone has held up for a few months now and is still going strong with more than regular use. ... "
" ... You need an otterbox to protect this baby. ... "
" ... It came in a box with bubble wrap around the phone (thin) and a charger in bag with lots of room for the phone to bang around in the box. ... "
Ease of Use
4+100%
" ... Easy switch to my carrier ... "
" ... Easier to use. ... "
" ... How easy it was to learn how to use ... "
" ... Easy to set up if you have a gmail account. ... "
Controls
4button, bixby, tap, side, deal
+50%
-50%
" ... The volume button did not work properly and this was to be my dream phone. ... "
" ... The Bixby button. ... The physical button on the side, in the middle. ... So normally if you hit the volume key by mistake (which is less likely since it's higher) then no big deal if your volume goes up or down 2 percent from one wrong tap. ... They only (recently) give you the option of assigning the button to another app, but not an option that just does nothing if you push. ... And if you double tap (thinking you are changing the volume) it will STILL open Bixby full screen regardless of what you remapped to. ... "
Memory
4phone, life, battery, awesome
+75%
-25%
" ... Just what I needed, more memory. ... "
Headphones
4without, earphones, come, usb, jack
+25%
-75%
" ... The headphone jack on the bottom means I have to hold phone upside down so the jack doesn't get in the way/bent over. ... "
" ... It didn't come in the original box, didn't come with the adapter to micro USB and it didn't come with earphones ... "
" ... Just no AKG headphones but I have some from my samsung Galaxy S9 +. ... "
Cables
4samsung, cord, cable, included, generic
+100%
" ... It had a Samsung charger and generic cable, no headphones, but since I wouldn't use it and I wasn't sure if it was supposed to I won't complain. ... "
" ... and will order a new factory cable so I can eliminate those as the cause. ... "
" ... Came with a name brand charger block and cord!!! ... "
" ... Recommended buying from this seller same charger and cord you would get from buying one from Samsung. ... "
Product As Described
4+100%
" ... Product came as advertised! ... "
" ... Perfect, as described. ... "
" ... Product is just as described. ... "
" ... Everything came as described and expected. ... "
Cleaning
4screen protector, screen, scratched, scraches
+50%
-50%
" ... The screen was a scratched up mess. ... "
" ... I noticed the scraches while i was cleaning the fingerprints on the Screen protector, i even removed the glass screen protector thinking it was like hair in between. ... "
Size
4+100%
" ... I definitely like the size and shape of the phone. ... "
" ... It is a fantastic phone, basically a little computer in your pocket. ... "
" ... I love the size and stylus. ... "
" ... I had a few small worries . ... "
Gaming
3battery
+100%
" ... Use it for gaming and battery drains fast ... "
" ... It is fast, responsive, battery life is good (so long as you are not playing a game). ... "
" ... I'm not a gamer so I can not tell you about the game quality but for watching movies and camera it is far the best phone I have owned for this. ... "
For Kids
3happy, excellent, daughter
+67%
-33%
" ... My daughter Loves it she is very happy and very excellent phone I give it a 10000% excellent I am thinking to get one for my mom and my self thank u so much to make my daughter very happy ... "
" ... Got this for Grandson. ... But it keeps my grandson busy. ... "
Touch Sensitivity
3-100%
" ... Especially my unit, the touch screen didn’t respond very very on the top right. ... "
" ... Screen unresponsive at times ... "
Wifi
3would, wifi, phone, model, compatible
-100%
" ... WIFI calling or visual voicemail doesn't work with AT&T. ... "
" ... Love the Galaxy Note 9 but I had to return this phone because it does not have WiFi calling. ... It was compatible with Verizon like it advertised but apparently the model N960u1 is not compatible with WiFi calling. ... It was suggested that the model N960u would be compatible with WiFi calling but since I can't check it before I buy it, I won't be buying factory unlocked again. ... "
Camera
3note 4
+67%
-33%
" ... The camera is awesome! ... "
" ... No complaints yet I'm not a professional photographer ... "
Storage
3bloatware
+67%
-33%
" ... I'll figure out a way to use up all the space, but right now it's damn roomy. ... "
" ... Can't figure out what's using all that storage out there box ... "
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Specifications
Calling
GSM: No
CDMA: Yes