Last Updated: November 24, 2018 (Refresh Now)
Samsung Galaxy Note 5 N920A Black 32GB AT T
Last Updated: November 24, 2018 (Refresh Now)
6.8
SCORE
/10
Total Reviews
624
Old Reviews
136
Unverified
72
Spam Test
!
5.7 inches
DISPLAY SIZE
2.1 GHz
PROCESSOR CLOCK
Review Analysis - 416 recent, verified reviews
Detailed Mode
Product Reliability
57years, defective, pen, note 5, 6 months
+39%
-61%
" ... I've only had this phone for a few months and it's already dead. ... "
" ... This phone was use as a business phone but was unreliable with working consistently. ... "
" ... Phone was a total dud. ... "
" ... This is the second time I've bought the phone from this dude and its a defective device even its claimed to be new. ... "
" ... I had it next to a Note 3 and the Note 5 barely worked. ... This made it unusable. ... "
" ... Phone company stopped selling them do to lots of problems, very bad phone ... "
" ... I had the product for 3 mos. ... "
" ... The display stopped working after 6 months, and the repair person said that the phone had been refurbished with lower grade, generic parts. ... "
Marketplace
45amazon, thanks, refurbished, new, described
+67%
-33%
" ... This item was exactly as described. ... "
" ... Thanks for having quality products. ... "
" ... I received this phone today (it looks brand new) . ... "
" ... Seemed to come from Amazon direct as opposed to a third party seller. ... It is a much zippier experience as advertised. ... "
" ... Phone is just as described. ... "
" ... Exactly as advertised arrived on time, no complaints, I would buy from this vendor again ... "
" ... I will defiantly buy from again. ... "
" ... Exactly as described. ... "
Delivery
33arrived, received, delivery, arrived on time, shipping
+88%
-12%
" ... It came in two days, as ordered on Prime, even though I got a message from Amazon that it world take a week. ... So I was very happy they honored the initial delivery date. ... "
" ... Package delivered as promised. ... "
" ... Awesome price and in great condition ... "
" ... Very good it was just what I ordered ... "
" ... I received fast less one week and perfect ... "
" ... Exactly as advertised arrived on time, no complaints, I would buy from this vendor again ... "
" ... he arrived on time . ... "
" ... Much to my surprise all the items were delivered in two days. ... "
Display Clarity
27size, note 4, note, big, battery life
+41%
-59%
" ... Black screen and blue indicator light. ... "
" ... Screen came in scratched up horribly. ... "
" ... All that screen to be put in a case is just crazy to me. ... "
" ... The screen is now turning black little by little. ... "
" ... Screen went bad over night while I slept on may 26th just 20 days after the return window closed. ... "
" ... Screen wasn't glued properly. ... "
" ... screen is overly sensitive and there is nothing I can do in the operating system. ... "
" ... Then one day my screen would start flashing every time I locked my screen. ... "
Charging
23charge, charging, charged, battery, wireless charging
+22%
-78%
" ... Just being off charger, not being used with power saving option is selected it will drop from 100 to 45 in 6 hours. ... "
" ... My charge port stopped working after 20days so now I have to charge wireless ... "
" ... The divice heats up very quickly and the battery loses its charge faster than it charges and y that's my nightmare. ... "
" ... I tried charging it for hours. ... "
" ... I accidentally dinged it with the micro USB end of my charger. ... "
" ... they are charging me $550 to fix the screen problem. ... "
" ... But after 3 months, the battery situation is worse and the battery gets very hot while on charging. ... "
" ... I would also plug it in at like 46% and as soon as charger hit the phone it would drop to 1%. ... "
Battery Life
22charge, battery life, note 4, note 5, charging
+36%
-64%
" ... Battery will absolutely not hold a charge. ... "
" ... I tried charging it for hours. ... "
" ... The battery went to 0% in 2 hours after fully charged to 100% and only in standby mode. ... But after 3 months, the battery situation is worse and the battery gets very hot while on charging. ... Last night, the back of phone even cricked for no reason, I did not drop the phone and it looks like the battery is expended and caused the back of phone cricked. ... I am going to contact Samsung and see what they said about the battery and crack in the back of phone. ... "
" ... Then the battery would shut off and die at any percentage like 80s 70s 50s ect . ... "
" ... Battery goes bad soon. ... "
" ... Battery died, problem with restarting, it will freeze , changed the battery, still after a day or so it will freeze, spend about $100 on it still freezing, changed new charger also hopefully it works! ... "
" ... Battery will not charge past 83%. ... "
" ... Anyway very VERY displeased with this phone 400$ down the drain!!! ... "
Price
20money, prices, 00, note 5, 700
+70%
-30%
" ... Save money without paying for Note 9. ... "
" ... Prices for new still range from around $300.00 for 32G to $700.00 for 64G, new. ... "
" ... Great phone for a great price. ... "
" ... Just like new at a great price. ... "
" ... Couldn't be happier with the phone and the price I paid for it. ... "
" ... I love this phone worth every penny ... "
" ... HIGHER PRICES LOWER QUALITY!! ... "
" ... Seems to be a good value. ... "
Returns
20replacement, returned, replace, sent, defective
+20%
-80%
" ... Once I denied the repair, they broke my LCD and shipped my phone back to me (hence why I came to Amazon to purchase this Note 5) . ... "
" ... I have returned it. ... "
" ... Returning phone to seller. ... "
" ... To late to return. ... "
" ... I figured it wasn't a massive deal, and that I'd go out and get a replacement eventually. ... I honestly should have sent the device back right then and there, but I didn't have another phone to use while I went through the return process (which I desperately needed for work). ... I was hoping they'd simply replace the product, as I wanted to reduce the time that I'd go without the device to as little as possible. ... By now it was far passed the return date, but I contacted them just to try. ... "
" ... At&t said the only thing I could do is get it replaced or get a new phone. ... "
" ... the back was broken ... "
" ... He would not return or exchange after 30 dys. ... "
Defective Delivery
18new, received, condition, refurbished, arrived
+33%
-67%
" ... Phone was a total dud. ... "
" ... This phone was sold to me as new, but was apparently a refurbished phone. ... "
" ... the back was broken ... "
" ... Phone had dents and scratches when phone arrived. ... "
" ... Received a defective item. ... "
" ... I bought a phone was defective. ... "
" ... Defective phone shipped. ... "
" ... Got 2 defective phones. ... "
Design
18brand new, black, white, rounded, new
+89%
-11%
" ... I received this phone today (it looks brand new) . ... "
" ... but basically still the same shape, squared, and ame size, which is great, I hate those little round pens!! ... Phone is very good looking phone, but we all use some kind of a case, right? ... "
" ... I have to say that I was very much surprised to see how good the phone looked. ... I looked New! ... "
" ... Phone is beautiful. ... "
" ... Solid phone! ... "
" ... Looked like new. ... "
" ... I would love to have a new case. ... "
" ... This phone looks brand new . ... "
SIM
16card, verizon, unlocked, sprint store, note 5
+31%
-69%
" ... The item was advertised with a pre-installed Verizon sim card, and on the box was also mentioned included in the box with a sim card. ... The was no sim card included?? ... "
" ... It was missing a SIM card and the peice for the SIM card. ... "
" ... Side note: make sure you go to an actual Verizon store and not just a Verizon 'authorized retailer' to get a SIM card to activate the phone. ... "
" ... I went to Verizon twice and each time the Verizon tried new SIM card for it but I still not getting the cellular phone signal, I had to use Wifi calling future. ... "
" ... My only problem was my SIM card from my Note 4 couldn't fit into the Note 5. ... My SIM was a micro SIM and the Note 5 takes nano SIMs. ... "
" ... The SIM card reader is not functional. ... "
" ... Both stylus and sim tray are missing!!! ... "
" ... Not for my SIM ... "
Product As Described
15advertised, exactly as described, expected, shipped, pictures
+80%
-20%
" ... This item was exactly as described. ... "
" ... It is a much zippier experience as advertised. ... "
" ... Phone is just as described. ... "
" ... Exactly as described. ... "
" ... Pretty sure it was refurbished, but it works as described . ... "
" ... Everything I expected. ... "
" ... It was required and need at the time and it arrive as described. ... "
" ... Came as described. ... "
Screen Protection
14glass, screen cracked, scratches, screen protector, scratch
+21%
-79%
" ... Screen came in scratched up horribly. ... "
" ... I read the reason why is because the Note 5 is sealed to be waterproof to a point and made with Gorilla glass front and back for beefed up ptotection. ... All that screen to be put in a case is just crazy to me. ... "
" ... Screen wasn't glued properly. ... "
" ... Screen was broke when I received it. ... "
" ... This should not occur with glass ... Idiot me thought that again, I'd just live with a cracked screen, because I really needed the device. ... It started off as a small dot, but eventually spread to cover the entire screen. ... "
" ... Screen cracked very easily (while in case) from very slight pressure while trying to edit a s note. ... "
" ... It was in a case and took a small drop - the screen broke. ... "
" ... Again, from what I can see (with out actually removing the back panel) this isn't something that was lodged in the glass from outside but is pushing through from the inside. ... "
ISP
11note, work, version, sprint, provider
+55%
-45%
" ... It's a great phone and it saved me a ton not getting it from Verizon. ... "
" ... Excellent device without the payments. ... "
" ... Phone worked with my network. ... "
" ... I had the Note 2 and had to go ahead and upgrade. ... "
" ... Have no phone😖 ... "
" ... By the way Ting is awesome service if you are looking for a provider. ... "
Build Quality
11note 3, glass, slippery, premium, paid
+73%
-27%
" ... It's the best note they made. ... "
" ... Make sure you buy a durable case, I had mine delivered before the phone, finally figured out that phones don't bounce! ... "
" ... nice phone did have a few nicks other than that its a nice phone the phone cover hide the nicks ... "
" ... Solid phone! ... "
" ... I would love to have a new case. ... You can buy a lovley case for anything but the Note 5. ... "
" ... The note 3 was way more resilient. ... "
" ... It works great and isn't a rip off. ... "
" ... even in a heavy duty Otter Box. ... "
Network
10reception, network, verizon, full, areas
+20%
-80%
" ... I couldnt get signal anywhere. ... "
" ... When driving down the highway, the phone's network constantly switched from 4g to 3g to 1x networks, dropping calls in between. ... "
" ... The reception constantly fails. ... I will sit in one spot and the phone will go from full bars to no reception . ... "
" ... It also seems other reviewers are having the same issue as me when it comes to the note 5 having very bad cell signal. ... "
" ... Problems with the signal (and I know my network was not the problem. ... "
" ... My first Note5 was purchased directly from Verizon and had great reception even in notoriously bad cell areas. ... "
" ... The phone looses connection. ... "
" ... 2 ft, rug, and it shattered. ... "
Review Spam Test
In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.
Spam Test could not be completed. Click here to retry.
Specifications
Performance
Processor Clock: 2.1 GHz
Display
Display Size: 5.7 inches
Recommendations
...