Last Updated: November 24, 2018 (Refresh Now)
Samsung Galaxy Note 4 Charcoal Black 32GB Verizon Wireless
Last Updated: November 24, 2018 (Refresh Now)
6.3
SCORE
/10
Total Reviews
1000
Old Reviews
535
Unverified
51
Spam Test
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5.7 inches
DISPLAY SIZE
2.7 GHz
PROCESSOR CLOCK
32768 GB
MEMORY
317.51 grams
WEIGHT
Review Analysis - 414 recent, verified reviews
Detailed Mode
Product Reliability
79years, weeks, note, shuts, defective
+27%
-73%
" ... This is a 2ND phone with issue less than 90 days. ... "
" ... I was in telecom for 17 years myself so I understand cell phones. ... "
" ... received a broken phone, I appeared to be new, but would not stay on for more than a couple of hours, and it did not want to boot up. ... "
" ... phone is not working ... "
" ... This phone screen went out afyer a month. ... "
" ... It keeps shutting off and on . ... It will shut off at 76% and won't come back on till plugged in. ... No such luck. ... "
" ... Phone didnt even last a year keep having hardware issues and one day it just stopped working. ... "
" ... it worked for 24 hours and then turned off, became unresponsive and had blue light of death. ... "
Battery Life
65charge, life, dies, note, charger
+31%
-69%
" ... Delivered as new with disfunctional battery ... "
" ... The seller seemed really inconvenienced that my phone wouldn't work and we found he sent me a dead battery. ... I felt scammed because he advertised a battery. ... "
" ... Bought this phone a month ago, let the battery die, charged it, bought a new battery, it won't hold a charge at all. ... "
" ... I've replaced 2 batteries thinking this was the problem. ... "
" ... The battery went out pretty quickly while trying to set it up. ... "
" ... Battery did NOT work. ... It took 3days of charging to fully charge and 3 hours later, it died. ... "
" ... Randomly shuts down on me, sometimes in the middle of a call and does not hold a charge for more than 6 hours. ... "
" ... The battery goes from 31% to dead as soon as it hits 31 ... "
Marketplace
55amazon, note 4, new, brand new, advertised
+58%
-42%
" ... I have been very happy with the phone and the company. ... I would buy from this company again. ... "
" ... I changed my review. ... The original battery came with the phone. ... "
" ... Bought it and received it new from Amazon in August 2017. ... I buy electronics from Amazon. ... "
" ... Was listed as refurbished but was brand new. ... "
" ... He is very happy with his purchase and would recommend this product as well as the seller. ... "
" ... Phone is great and it got here a day early ... "
" ... Thanks a bunch ... "
" ... Very happy with product now would like to know if you have a cover avaible for this divice thank you iif so I would like purchase it thanks ... "
Delivery
42arrived, shipping, note 4, described, delivered
+74%
-26%
" ... Luckily over the days we messaged each other a shipment came in and I was able to get another Note 4. ... When I received the second Note 4 it was in easy to open packaging. ... "
" ... Shipping was super fast and have had no problems at all. ... "
" ... Shipped fast and was exactly how it said it was. ... "
" ... The price was right and it arrived right on time. ... "
" ... Love the phone it does everything that I need it to do and got the package right on time ... "
" ... Phone arrived in perfect working condition and works great. ... "
" ... This phone is just as described, is a verizon phone, was delivered quickly and even though it was "used" it's in great cosmetic condition ... "
" ... Phone is great and it got here a day early ... "
Charging
40charge, battery, charging, samsung, charged
+25%
-75%
" ... Bought this phone a month ago, let the battery die, charged it, bought a new battery, it won't hold a charge at all. ... "
" ... Included charger is not the authentic samsung charger ... "
" ... It took 3days of charging to fully charge and 3 hours later, it died. ... "
" ... The charging port is already going out on it. ... "
" ... Phone wouldn't charge! ... "
" ... Please don't buy this phone, At first when it arrived it looked good n worked fine but after like a month, charging was a problem when it's 30% it automatically restarts several times and when I charge it for 100% within couple of minutes it goes to 60% without being used and whole day I hardly make three calls!!! ... "
" ... Phone did not work it tuen on and off only turn completely on when is charging. ... "
" ... It will NOT work unless it is plugged in to the charger. ... "
Display Clarity
29display, burn, large, beautiful, scratches
+48%
-52%
" ... I got mine and was halfway through the setup before I noticed the screen has severe image burn in. ... "
" ... This phone screen went out afyer a month. ... "
" ... The screen is bad enough, but a bad port is over the top. ... "
" ... It is stuck on the boot up screen. ... "
" ... Screen has severe screen burn. ... "
" ... The phone works it's been a couple months since the purchase however at times there are lags and other quirks such as the screen blacking out on occasion to where you must reset the phone. ... "
" ... The worst is the obvious screen burn-in on the top fifth of the screen. ... "
" ... Red across over half of the screen!!! ... "
Price
25new, money, worth, waste, refurbished
+76%
-24%
" ... Always add in the price of a new battery so you can get the real cost. ... "
" ... Best phone ever and I got it at a great price. ... "
" ... Was very nice for the price ... "
" ... You'd be hard-pressed to find a better smartphone value. ... "
" ... I spent $250 which is a substantial savings over a new Note, plus the Note 4 is the last model where you can remove the back and replace the battery yourself. ... "
" ... It's not the latest model but it's good value for the money. ... "
" ... Nice for the price ... "
" ... The phone itself was in great shape and well worth the money. ... "
Returns
25refund, returning, returned, seller, send
+8%
-92%
" ... I returned this. ... "
" ... I really wanted to RETURN it but its a little too late. ... "
" ... Having to return, wait for a refund, and have to repurchase leaves me without a phone for possibly over a week. ... "
" ... Returning defective device. ... "
" ... I need info on how to return it for a new one. ... "
" ... Had to return. ... "
" ... Returned to Amazon same day phone was received for a refund. ... "
" ... Tried to contact seller about this, but as it was after the deadline to return for a refund, seller did not respond to me. ... Didn't ask them for a refund ... "
Original Product
15original, brand new, note 4, fake, came
+40%
-60%
" ... NOT GENUINE PHONE. ... "
" ... When I first received the phone they didn't mention it had actual marks on the phone. ... "
" ... I know this is about the product but buyers beware. ... "
" ... They are scam artists! ... "
" ... However, I want to warn you that this product is not authentic brand new Samsung Note 4. ... "
" ... The phone I received was not new. ... "
" ... They are dishonest! ... "
" ... I Do Not have the original Package. ... "
Defective Delivery
15condition, defective, came, refurbished, received
+47%
-53%
" ... Was disappointed because listing said new but phone and pen both show visible damage. ... "
" ... When I first received the phone they didn't mention it had actual marks on the phone. ... "
" ... Returning defective device. ... "
" ... The seller stated NEW on description but its a REFURBISHED product inside. ... "
" ... Defective phone. ... "
" ... The phone I received was not new. ... "
" ... This a defective phone repackaged "as new". ... "
Screen Protection
14scratches, screen protector, glass, dents, wouldnt
+14%
-86%
" ... Film on screen also appeared to be pealed off. ... "
" ... This phone screen went out afyer a month. ... "
" ... It is stuck on the boot up screen. ... "
" ... The glass is cracked and baterry 2-3H to died ... "
" ... I also put two dents (the bumper will chip off if you drop it on a hard surface like asphalt or cement) but the display did not get scratched. ... "
" ... And with it not holding the front camera glass corner part it made my LCD screen break really bad ... "
" ... But he dropped it a month after he got it and the screen went out. ... "
" ... The phone works it's been a couple months since the purchase however at times there are lags and other quirks such as the screen blacking out on occasion to where you must reset the phone. ... "
Software Platform
13google, download, android, voice, software
+38%
-62%
" ... Can't use Google Maps because of freezing and find myself tapping buttons repeatedly for applications to work. ... "
" ... OK, bugs happen, but in all the years that the phone has been out there, they have not found fixes? ... Can't help wondering what all those updates are for - collecting more user info or what? ... "
" ... Google voice kept coming on. ... Apps would open and close at will. ... "
" ... I had to download Nova Launcher to fix this. ... But, to get Nova to tell me when I had a message, I had to pay for it. ... "
" ... I don't even use many Apps. ... I almost got Stranded because I couldn't use my Uber App. ... "
" ... The phone keeps restarting on its own and I keep getting an error as if I'm trying to root the phone if I had a back up phone I would return this the phone is so glitchy I have to keep taking the battery every time it freezes ... "
Apps
13download, app, google, android, voice
+31%
-69%
" ... I had to hard reboot my phone to even download Pandora. ... Even now apps shut down randomly and I've had my phone a few weeks and hardly anything is on it. ... My galaxy S4 never did that. ... "
" ... This phone has been rooted ao sprint won't cover the phone and also can't download most apps, phone won't update and screen mirroring won't work. ... "
" ... Can't use Google Maps because of freezing and find myself tapping buttons repeatedly for applications to work. ... "
" ... There are apps and the keyboard burned into the screen. ... "
" ... Can't help wondering what all those updates are for - collecting more user info or what? ... "
" ... Now it constantly freezes up, turns off and on several times through the day, will start apps (plays pandora and kindle audio books) at random and it erased my entire text history and messages! ... "
" ... Google voice kept coming on. ... Apps would open and close at will. ... "
" ... I don't even use many Apps. ... I almost got Stranded because I couldn't use my Uber App. ... "
Product As Described
13described, exactly as described, image, condition, photo
+77%
-23%
" ... On time product as described. ... "
" ... Exactly as described. ... "
" ... The used one I purchased was in great shape and works good so far, wish it would of been listed as a burned image though. ... "
" ... very happy with this purchase, everything was as described. ... "
" ... Item was as described. ... "
" ... Phone was exactly as described, good phone, good vendor. ... "
" ... It was in great condition as advertised. ... "
" ... Exactly as described ... "
Lagging
12rebooting, randomly, often, slow, seconds
-100%
" ... Phone would not boot up. ... "
" ... Then, all of a sudden it randomly shuts off. ... Then, today the phone once again shuts off. ... "
" ... Often I have to pull the battery to restart the phone just to log back in after the screen gets locked. ... "
" ... Slow to respond some of the time. ... "
" ... Within an hour of turning it on it was overheating and shut down. ... "
" ... It had some minor issues about a month ago of constant rebooting. ... "
" ... It's started to freeze up. ... It started it up randomly. ... "
" ... It shuts off randomly. ... "
Design
12new, looks, works like, shape, samsung
+92%
-8%
" ... It's a great looking phone. ... "
" ... They replaced my phone and They both not only perform good but have perfect appearance. ... "
" ... looks good so far ... "
" ... Phone work good, didn't have no problem out of it, and look new ... "
" ... The salesman just looked at his appearance and did not make sure it worked well. ... "
" ... Looks brand new, bought one for my husband and I in each color. ... "
" ... The phone absolutely looks brand new! ... "
" ... looks and works like new ... "
Camera
11pictures, photo, focus, time, takes
+45%
-55%
" ... It's hard to capture in a photo but I've attached what I could. ... "
" ... First off, the camera sucked. ... "
" ... Camera didn't work, and the battery got hot very quickly. ... "
" ... I later realized that when the camera is focusing, it makes this vibrating, making the pictures come out blurry since sometimes, it doesn't stop! ... "
" ... Unfortunately, the Note 4 has battery problems (it's a hog) and camera problems (won't focus). ... "
Build Quality
11broke, shape, pen, new, inside
+27%
-73%
" ... MADE IN CHINA ! ... "
" ... PEOPLE and their GREED of money and material things. ... "
" ... Chunks missing as if the phone was dropped SEVERAL times, and the battery case/s,pen were dirty. ... "
" ... Upon further examination there were a couple of contacts which were bent on the back of the phone. ... There was a small piece of metal inside the battery compartment. ... "
" ... If it isn't white, then you have a phone that has gone through some liquid damage. ... "
" ... Very angry, and now I have to pay for shipping the case holder back because the phone I got doesn't work and I no longer need the case! ... "
Device Compatibility
10data, wifi, speaker, screen, music
+40%
-60%
" ... The first one would not connect to 4glte service so we exchanged for different one. ... "
" ... I had to hard reboot my phone to even download Pandora. ... My galaxy S4 never did that. ... "
" ... Phone wouldn't sync!! ... "
" ... Phone works but the speaker for music or speaker phone does not work ... "
" ... Screen not connected. ... "
" ... Also, it lags A LOT when connected to data versus WiFi, even though it still lags on WiFi. ... "
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Specifications
Body
Weight: 317.51 grams
Size: 100 meters
Performance
Processor Clock: 2.7 GHz
Memory
Memory: 32768 GB
Display
Display Size: 5.7 inches
Recommendations
...
5.7 inches
DISPLAY SIZE
2.7 GHz
PROCESSOR CLOCK
32768 GB
MEMORY
317.51 grams
WEIGHT
Recommendations
...