Last Updated: May 6, 2019 (Refresh Now)

SHARK ION Robot Vacuum R85 WiFi Connected with Powerful Suction XL Dust Bin Self Cleaning Brushroll and Voice Control with Alexa or Google Assistant RV850

Last Updated: May 6, 2019 (Refresh Now)
7.0
SCORE
/10
Total Reviews
976
Old Reviews
0
Unverified
84
Spam Test
PASS
96 meters
SIZE

Review Analysis - 892 recent, verified reviews

Detailed Mode
Cleaning
 437
shark, robot, floors, carpet, rugs
+74%
-26%
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" ...  When I first got my shark vacuum I was very happy. ... It did a decent job cleaning, connected easily to the shark app on my phone (Couldn't get it to connect to Alexa but that is something that I was able to live without.)  ...  "
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" ...  I love coming home to clean floors  ...  "
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" ...  The cleaning power seems to be strong but felt it missed whole sections of the apartment. ... Seems it better cleaning under furniture by hand  ...  "
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" ...  We use this robot vacuum on tile floors in Costa Rica - and we love how clean it leaves them. ... Unlike brooms that leave dust behind, this Shark ION vacuum leaves tile floors feeling smooth and free of grit.  ...  "
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" ...  It can’t handle lots of dog hair so a good cleaning is needed, then this is maintainance.  ...  "
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" ...  I never had time to clean or vacuum. ... When I moved to my newest apartment, I had been thinking about getting a robot vacuum, but I needed one that worked well on plush carpet. ... All three cleaning modes are very quiet, I am actually watching a recorded lecture right now while it runs on max! ... I feel like all three modes clean very effectively, but I prefer the max mode for the carpet, just to get any little debris or cat hair out of the carpet. ... Picks up cat hair and ever litter specks out of the carpet! ... Fabulous battery life on all three cleaning modes. ... Powerful vacuum (I have named my robot Munchy, because if you leave cat toys out, IT EATS THEM). ... Frees up a bundle of your time to do something else besides vacuum, unless you enjoy watching it work (I find it is very entertaining). ... Good capacity dust cup. ... I'd say it's almost replaced my old upright vacuum, which I've used once since I've owned this machine. ... If you want a good robotic vacuum, this is exactly what I would tell you to get.  ...  "
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" ...  Pros Easy set up, cleans great, goes under furniture, easy cleaning  ...  "
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" ...  It cleans really well. ... I have two dogs and a cat it keeps up with the hair from them really well on my hardwood floors.  ...  "
Suction
 198
robot, shark, hair, vacuuming, robotic
+73%
-27%
comment
" ...  The vacuum unit finds the charger when it passes directly in front of the charger.  ...  "
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" ...  We love this vacuum!  ...  "
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" ...  If you dont have pets, probably a good vacuum for the price.  ...  "
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" ...  My wife loves that she does not have to vacuum with the upright every night to keep the pet hair and litter at bay.  ...  "
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" ...  Love this vacuum!  ...  "
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" ...  The Shark does a good job at vacuuming though.  ...  "
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" ...  This vacuum works better than my upright!!! ... I have a white hair cat and the vacuum rids my carpet of her hair and other dirt on carpet.  ...  "
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" ...  It reaches very close to the wall for complete vacuuming.  ...  "
Product Reliability
 148
stuck, two weeks, robot, shark, stops
+26%
-74%
comment
" ...  It stops working beginning of February (good for 6 weeks) and one of the wheels stops moving and the thing just goes around in circles. ... Stopped working and basically self destructed after 6 weeks.  ...  "
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" ...  It gets stuck for no reason and stops working until you reposition it.  ...  "
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" ...  I've had it 6 months and the main brushroller motor just died and started grinding.  ...  "
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" ...  I gave it 30 days.  ...  "
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" ...  Had for three weeks and have run it once a day.  ...  "
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" ...  it broke two months after I got it. ... They wouldn’t send a replacement for 6 weeks.  ...  "
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" ...  Well Sharknado started getting the dreaded motor noise within the first two weeks. ... It's too bad it seems to be a design flaw causing the noisy failure.  ...  "
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" ...  I’ve had this robot going on 2 months now, only been used maybe once a day . ... Super disappointed that I finally splurged and got this to have it barely functional after not even 2 months .  ...  "
Capacity
 124
living room, house, tile, shark, robot
+77%
-23%
comment
" ...  Use it in small bathrooms, large family room/kitchen, bedrooms - it's great and we run it about 2x per week around the house.  ...  "
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" ...  Does a nice job on our thick living room carpet.  ...  "
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" ...  I love this product so much I bought one for the upstairs  ...  "
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" ...  I just put him in the room I want him to freshen up, and book he does it.  ...  "
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" ...  The strip is cool to section rooms off as needed does a pretty good job at picking stuff up.  ...  "
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" ...  It works great on the dark wood floors and then we move it down stairs to do the living room carpet. ... We just ordered a 2nd one for upstairs.  ...  "
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" ...  Loved it so much that we got a second one for another area of the house.  ...  "
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" ...  They are dumb, don't really map rooms well, don't find their way home particularly well, don't navigate multiple rooms very well, not great for larger or complex spaces, need frequent cleaning, etc. ... Ran every day, it really makes a noticeable difference in my 1000 square foot porcelain tiled great room, kitchen, dining, and entry.  ...  "
Software Platform
 93
alexa, schedule, shark, error, robot
+65%
-35%
comment
" ...  Love that you can schedule cleanings via the app & that it works with Alexa.  ...  "
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" ...  I use the cel phone app to turn unit on and off. ... Also bought Alexa with it but still haven't got that working.  ...  "
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" ...  First the set up with the App/WiFi was a breeze, did not have any problems getting it set up.  ...  "
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" ...  I love the app for this it works great.  ...  "
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" ...  The app works well.  ...  "
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" ...  You can set a schedule or just send it on it’s way with the phone app.  ...  "
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" ...  You're able to put it on a schedule or turn it on and off with the app AND ALSO ALEXA!  ...  "
comment
" ...  Will try Alexa next.  ...  "
Battery Life
 79
battery life, charge, hour, dock, charged
+48%
-52%
comment
" ...  It takes forever to charge, and the battery doesn’t last long at all, even on quiet mode which says prolongs battery life.  ...  "
comment
" ...  Also it would run out of battery in the middle of a room and stop.  ...  "
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" ...  They (almost) always made it back to the dock on the battery charge.  ...  "
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" ...  So put back on dock, charges for 1 min says it’s full (because it’s a full batter) try again and still won’t go because it says charge.  ...  "
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" ...  Had it docked for 3 days, when it finally came off there was 1 bar of battery life.  ...  "
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" ...  We let it charge before using like the manual said, it worked for a few hours and then would not charge or come on at all.  ...  "
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" ...  It no longer holds a solid charge and will not charge past 2 bars on the indicator light.  ...  "
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" ...  The battery was fine for the first month, and almost right at the 30 day mark the battery turned to crap and it won't stay on for even 10 minutes straight now before dying and going back to it's dock.  ...  "
Returns
 78
returning, returned, replacement, send, sending
+8%
-92%
comment
" ...  I am returning the product.  ...  "
comment
" ...  But the worst thing about the R85, and the reason why I'm returning it to Amazon tomorrow, is that it gets stuck every 10-15 minutes, see screenshots of the app notifications .  ...  "
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" ...  I may return it.  ...  "
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" ...  Had it replaced.  ...  "
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" ...  I sent it back.  ...  "
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" ...  I used it twice and had to send it to the company for replacement.  ...  "
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" ...  For my current one, I’m just last the return policy so I guess I’m stuck with this one.  ...  "
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" ...  I want to return it, but cannot find the original packaging.  ...  "
Apps
 64
schedule, alexa, shark, robot, love the app
+78%
-22%
comment
" ...  I love the app that you program on your phone.  ...  "
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" ...  There’s an app for your phone. ... He will also tell you you why he’s calling for help they the app.  ...  "
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" ...  The app can be used to control the device and it will alert you of any issues.  ...  "
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" ...  Was to empty, and I love the app feature, can operate it from anywhere in the house!  ...  "
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" ...  Took all of 5 minutes to unpack and download the app.  ...  "
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" ...  I love the app and that I can start it by using Alexa too.  ...  "
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" ...  The App was a bit tricky to set up at first but works well now.  ...  "
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" ...  I love the app that I can control and program it from elsewhere.  ...  "
Sound Quality
 62
started making, making, grinding, awful, sounds like
+6%
-94%
comment
" ...  Then it made this awful noise on carpet. ... He hasn’t got stuck and has been in the same situation as sharkie II and gets out and no awful sounds.  ...  "
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" ...  If it gets a little dirt in the crevasse around the roller it will rub and make a loud noise.  ...  "
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" ...  both began to make a HORRIBLE grinding sound, then got to where they would barely move.  ...  "
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" ...  Then started making a horrible grinding noise while running.  ...  "
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" ...  We have not had any of the odd noises that others have reported, we have not had any issues with it at all.  ...  "
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" ...  We’ve barely used this for a month and it started making awful sounds in the first few days.  ...  "
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" ...  Then it started the grimlin in a garbage disposal sound when on carpet, it was only 2 weeks old and I figured I got a dud.  ...  "
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" ...  It makes a horrible sound like something is wrong on the inside and doesn’t drop or properly spin on the carpet.  ...  "
Price
 62
200, sale, black friday, waste your money, waste of money
+60%
-40%
comment
" ...  LOL I purchased mine on Black Friday for half price.  ...  "
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" ...  For the price, so far I’m impressed.  ...  "
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" ...  It was reasonably priced.  ...  "
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" ...  When I saw the major price drop, I jumped on it.  ...  "
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" ...  You cant beat the little guy.  ...  "
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" ...  Good price when on sale.  ...  "
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" ...  It works like your expect for the price we got it on sale.  ...  "
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" ...  But I guess it happens with all of robots in this price range no matter what brand.  ...  "
Fit
 57
magnetic strips, get stuck, shark, magnetic, magnetic strip
+37%
-63%
comment
" ...  I've actually caught the thing in an infinite loop bouncing back and forth off a 90 degree angle.  ...  "
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" ...  Both times one of the wheels locked in place and the unit would just spin in circles.  ...  "
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" ...  Or it will get stuck under chairs and bump around until getting out and then go right back to being stuck in the same spot.  ...  "
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" ...  Took it apart and the brush roll fell apart.  ...  "
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" ...  The bearing end sucks hair in due to the rubber mounted design and small 'ports' around the end of the brushroll.  ...  "
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" ...  When I asked Shark to speak to a supervisor and was placed on hold for 15 minutes.  ...  "
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" ...  The strut or shock or whatever gear is attached to the right wheel decided it would extend as far as it could! ... So, the robot was driving around lopsided like it had a one-sided suspension lift.  ...  "
comment
" ...  - Gets stuck in the same place constantly  ...  "
Ease of Use
 54
easy to use, app, easy to set, navigate, easy to operate
+100%
comment
" ...  Super easy to setup and use.  ...  "
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" ...  Easy over all and good quality.  ...  "
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" ...  Not as good as a human but a lot easier.  ...  "
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" ...  The app is easy to use and set up a schedule.  ...  "
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" ...  It was easy to remove and sort of easy to empty, though it took me a few times to actually figure out how to open it properly.  ...  "
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" ...  It uses a clear, easy to follow pattern.  ...  "
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" ...  The app itself is easy to navigate through, I set the schedule in a minute, literally. ... I know some have a problem with only being able to schedule the shark through the app, I find it very convenient. ... Instead of pressing a whole bunch of buttons and figuring out how to do all that, the app makes it so easy.  ...  "
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" ...  This has made it so much easier.  ...  "
Hair
 53
dog, pet, picks, cat, great job
+89%
-11%
comment
" ...  It does a pretty good job with hair and dander from our 2 dogs!  ...  "
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" ...  It’s great for pet hair also.  ...  "
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" ...  Great at picking up pet hair.  ...  "
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" ...  I have two cats, and it picks up the hair so good!  ...  "
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" ...  We mop as needed but this really cuts down or eliminates sweeping for us.  ...  "
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" ...  UPDATED 2 Months Later: I am still impressed with the ability to pick up hair, but this thing is almost more hassle than it's worth to keep running. ... This thing does a great job sucking up hair and keeping it's brushroll free to pick up more as it goes.  ...  "
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" ...   Bought this unit to help with dog hair.  ...  "
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" ...  It picks up all the dog hair.  ...  "
Ease of Cleaning
 52
clean, cleans, job, well it cleans, easy to clean
+92%
-8%
comment
" ...  Good product, easy to operate and clean. ... The cleaning pattern is random and could take longer in large spaces.  ...  "
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" ...  He is easy to clean. ... I love the way I now have a cleaning buddy.  ...  "
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" ...  I like that you can start it on cleaning and basically forget about it.  ...  "
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" ...  Really does a good cleaning job.  ...  "
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" ...  First it cleans great.  ...  "
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" ...  Not sure but they are all clean.  ...  "
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" ...  I am really happy with how well this cleans.  ...  "
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" ...  Don't get me wrong it does a good job cleaning but it takes me longer to clean the darn thing than it is for me to sweep the floor myself!  ...  "
Charging
 51
charge, charger, dock, charging station, charged
+43%
-57%
comment
" ...  "PlayDoh" (named by my two-year old), came in a blank card board box and immediately will not charge or stay on the charging station. ... Sometimes continuing to charge, other times, not so much.  ...  "
comment
" ...  The 850 doesn't seem to clean as well as the 750 and quite often fails to find it way back to the charging station before the battery just finally dies completely.  ...  "
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" ...  So now the unit won't charge and we hadn't even used it yet.  ...  "
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" ...  My house is open floor plan and there was no reason it couldn't return to the charging station!  ...  "
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" ...  So put back on dock, charges for 1 min says it’s full (because it’s a full batter) try again and still won’t go because it says charge.  ...  "
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" ...  About a week in, it started flashing red all the time and not charging. ... I would have to re-settle the device on the charger multiple times for it to catch the right angle.  ...  "
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" ...  It never once returned to the doc and I'd have to come home and search for it, and in the end would not recharge.  ...  "
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" ...  This robot never makes it's way back to it's charging station.  ...  "
Build Quality
 40
stuck, legs, chair, brush, wheels
+15%
-85%
comment
" ...  It broke way too quickly.  ...  "
comment
" ...  We bought one of these and one of the wheels broke. ... A month later a wheel broke.  ...  "
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" ...  This keeps breaking underneath the unit it was replace and still keeps breaking can only use 2 months on each one.  ...  "
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" ...  There was fibers stuck behind behind the cap and the metal ball.  ...  "
comment
" ...  It is not a durable or reliable product.  ...  "
comment
" ...  Unfortunately it keeps breaking.  ...  "
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" ...  They keep breaking.  ...  "
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" ...  It regularly got stuck in corners, on bath mats, under tables, and on elevated thresholds.  ...  "
Device Compatibility
 35
app, connect, echo, wifi, smart
+80%
-20%
comment
" ...  I love that I can set a schedule for it on my phone.  ...  "
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" ...  I love controlling it with my iPhone too!  ...  "
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" ...  You're able to put it on a schedule or turn it on and off with the app AND ALSO ALEXA! ... And out of all of my 20 smart home devices this is definitely in my top five.  ...  "
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" ...  I also like that I can control him with my Alexa Echo & my Shark app.  ...  "
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" ...  It always stays connected so I can monitor it or give it a command.  ...  "
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" ...  I have no issue to connect the vacuum to my phones or tablet.  ...  "
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" ...  Works from your phone.  ...  "
comment
" ...  Will try Alexa next.  ...  "
Network
 34
floor, wifi, floors, tile, area rugs
+47%
-53%
comment
" ...  The bottom of the front bumper does not work or trigger the signals.  ...  "
comment
" ...  50% of the time can't make it to the dock (1,300 sq feet with 2 Beds and 2 baths).  ...  "
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" ...  I've tried it multiple times and even put it right by the router but it still won't connect.  ...  "
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" ...  Keeps getting stuck on walls.  ...  "
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" ...  HAD TO KEEP LOCATING IT THROUGHOUT THE HOUSE WHEN IT WAS STUCK.  ...  "
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" ...  still another week later and unable to get vacuum connected to the WiFi!  ...  "
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" ...  It will send me a text saying its stuck and its in the middle of the floor.  ...  "
comment
" ...  I retrieved it and reset it away from garage.  ...  "
Marketplace
 29
today, sale, replaced, received, giving
+55%
-45%
comment
" ...  And then along came "Bob."  ...  "
comment
" ...  Amazon customer service was great, and promptly replaced my item. ... Second time around, same deal.  ...  "
comment
" ...  I lost the package but Amazon thankfully refunded me. ... I bought this product from a local store.  ...  "
comment
" ...  Amazon support was very helpful and worked with me.  ...  "
comment
" ...  Thanks to Amazon, I had new one before I even sent old one back.  ...  "
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" ...  Fortunately, Amazon was great and gave us our money back.  ...  "
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" ...  this is my second one from company.  ...  "
comment
" ...  Thank you Amazon!  ...  "
Volume
 28
noise, louder, loud grinding, suddenly, carpet
+11%
-89%
comment
" ...  Then the unit suddenly became about 3x as loud for no apparent reason.  ...  "
comment
" ...  However, this time it is making a very loud clicking sound whenever it is turned on.  ...  "
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" ...  My only complaint is that it's pretty loud -- like, I have to turn up the volume on the TV if it's running.  ...  "
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" ...  If it gets a little dirt in the crevasse around the roller it will rub and make a loud noise.  ...  "
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" ...  This thing screeches so loud it scared our dogs.  ...  "
comment
" ...  It has a hard time finding the dock if it’s not in the same room as the Ion.  ...  "
comment
" ...  A little loud but horrible.  ...  "
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" ...  Loved this for the first few days and now it is making a loud grinding type of noise when it goes on the carpet and it will get right off the carpet and onto the hard floors .  ...  "
Storage
 28
space, wheels, empty, small space, shark
+54%
-46%
comment
" ...  This is just what I've seen for this model to be effective, but anything more than that it seems to cover one room really really well, then a second room it's still covers just not as well, and a third room it doesn't cover much at all.  ...  "
comment
" ...  It’s easy enough to remove , empty and put back.  ...  "
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" ...  The bin is huge!  ...  "
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" ...  Easy to dump trash container and large enough to handle my household.  ...  "
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" ...  a "bag/bin full" indicator would be helpful.  ...  "
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" ...  Good capacity dust cup.  ...  "
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" ...  They recommend putting the base in a central area with at least 5 feet of free space in the front and 3 feet of free space on either side unfortunately I did not have a spot that huge in my house so I put it in a corner.  ...  "
comment
" ...  Easy and neat to empty out the collection bin, too.  ...  "
For Kids
 27
son, daughter, dog, christmas, toy
+96%
-4%
comment
" ...  It is a new toy.  ...  "
comment
" ...  My family loved it and my 3 year old begs us to turn on the robot for some excitement.  ...  "
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" ...  With two working parents and two young children this make some of our chores a lot easier.  ...  "
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" ...  I gave it to my grand-daughter for her new home  ...  "
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" ...  With little kids constantly making messes, every parent needs one of these.  ...  "
comment
" ...  The whole family was excited and kids were following it immediately!  ...  "
comment
" ...  watched my kid's household wear one out, 3 grandkids, 3 dogs.  ...  "
comment
" ...  I got this for my daughter and she loves it!  ...  "
As Gift
 27
christmas, bought, daughter, present, mom
+89%
-11%
comment
" ...  Loved it so much that I bought another one for my Dad for Christmas.  ...  "
comment
" ...  Received this as an early Christmas gift from my children.  ...  "
comment
" ...  This is the gift you should buy your loved one for Christmas.  ...  "
comment
" ...  This was a gift.  ...  "
comment
" ...  it was a gift for my daughter for x-mas.  ...  "
comment
" ...  Excellent time saving gift for someone you love.  ...  "
comment
" ...  I bought this for my son and daughter-in-law for Christmas, and it was a hit.  ...  "
comment
" ...  I bought this as a gift for my mom, she loves it!  ...  "
Overall performance
 27
gets, things, stuck, job done, roombas
+89%
-11%
comment
" ...  Once you learn to let it do the job, it gets better.  ...  "
comment
" ...  It does a great job!!  ...  "
comment
" ...  She does a great job!  ...  "
comment
" ...  Does nice job.  ...  "
comment
" ...  Seems to do an overall good job vacuming.  ...  "
comment
" ...  It does the job!  ...  "
comment
" ...  Not one single issue, runs great and does a amazing job.  ...  "
comment
" ...  I use it every day and it does a great job!  ...  "
Floors
 25
stairs, tile, hardwood floors, wood floors, carpet
+88%
-12%
comment
" ...  It does carpets and tile and wood floors equally well.  ...  "
comment
" ...  and It works better on hard floors. ... The shark does a great job of keeping up the floors.  ...  "
comment
" ...  it does just what it say's it will and you will enjoy the extra time not having to do the floors.  ...  "
comment
" ...  I have multilevel floors and it has never fallen over the edge.  ...  "
comment
" ...  I'm impressed with it's ability to climb between carpet and hard floors.  ...  "
comment
" ...  Seamlessly transitions from carpet to hard floors.  ...  "
comment
" ...  It does the carpet and tile.  ...  "
comment
" ...  Works for wood floors.  ...  "
Comfort
 25
right wheel, hand, chair, brush, wheel
+48%
-52%
comment
" ...  A month later a wheel broke.  ...  "
comment
" ...  The darn thing just keeps breaking.  ...  "
comment
" ...  Each one has broken in a different way, none from wear and tear or accidental damage.  ...  "
comment
" ...  This one has 2 brushes, it struggles to rotate, sometime the brush falls off.  ...  "
comment
" ...  It regularly get stuck in a corner or underneath a table chair constantly bumping into the legs- while trying to recalibrate the direction it wants to go.  ...  "
comment
" ...  It was doing great until the right wheel got stuck.  ...  "
comment
" ...  It was to the point where it was not tolerable to the human ear and I had to put on headphones and blast my music to get it to clean my floor.  ...  "
comment
" ...  Took it apart and the brush roll fell apart.  ...  "
For Running
 20
running, runs, hour, whistle, twice a day
+40%
-60%
comment
" ...  I find myself sweeping and vacuuming after it runs.  ...  "
comment
" ...  It never makes a complete run with out help.  ...  "
comment
" ...  After a few hours of running the Shark over separate times, I noticed a very high pitched, almost painful noise, almost like a dog whistle! ... Four stars, simply for the painful noise I have to endure when its running.  ...  "
comment
" ...  We run it daily and nearly every day it gets stuck somewhere  ...  "
comment
" ...  when it ran 2 runs later we cannot use it and have a normal conversation.  ...  "
comment
" ...  Then started making a horrible grinding noise while running.  ...  "
comment
" ...  I also had to get it "unstuck" 4 times in it's first run.  ...  "
comment
" ...  I spend so much time running around 'unsticking' it while it is going, it's a real pain!  ...  "
Wifi
 20
app, wi fi, shark, wifi connection, connect to wifi
+45%
-55%
comment
" ...  Cons: it had some connection issues (maybe it was our wifi?  ...  "
comment
" ...  Now wi-fi on unit does not stay on, won't connect to house system. ... FYI If you change your wireless router/etc., it can effect the Robot's "memory" for wifi, thus it can't function until reset by Shark.  ...  "
comment
" ...  After unpacking and setting it up with wifi  ...  "
comment
" ...  I never could get it to connect to WiFi.  ...  "
comment
" ...  Since it isn’t WiFi enabled I would have to go back downstairs to turn it on.  ...  "
comment
" ...  It frequently loses it's wifi connection and needs to be reconnected.  ...  "
comment
" ...  The wifi quit working after 7 days.  ...  "
comment
" ...  Does this need WIFI connection to run?  ...  "
Setup
 18
easy, wifi, setup, instructions, easy to setup
+89%
-11%
comment
" ...  Setup was super easy.  ...  "
comment
" ...  It’s really easy to setup and run and it fits under our bed, cabinets and book stand to collect all sorts of nasty stuff.  ...  "
comment
" ...  The wifi setup and programming was pretty easy.  ...  "
comment
" ...  I carefully followed the instructions to set up Wi-fi so I can use my phone to remotely control the vacuum.  ...  "
comment
" ...  First the set up with the App/WiFi was a breeze, did not have any problems getting it set up.  ...  "
comment
" ...  Super easy to setup and use.  ...  "
comment
" ...  Initial setup went well, and after a few minutes Robbie was carefully bumping around the living room, doing a great job sweeping things up.  ...  "
comment
" ...  Easy to assemble and hook up to Wifi  ...  "
Features
 15
normal mode, max mode, quiet mode, mode, robot
+80%
-20%
comment
" ...  Its quiet feature on the other hand is useless, as it hardly differs from normal mode.  ...  "
comment
" ...  The quiet mode is pointless.  ...  "
comment
" ...  Unless he is running on max mode you will hardly notice him.  ...  "
comment
" ...  The big upgrade from the R75 is with the power, Shark claims the max power mode is "3x more powerful" than the R75.  ...  "
comment
" ...  easy to operate,great features  ...  "
comment
" ...  The listed features are fairly represented by the manufacturer.  ...  "
comment
" ...  It runs for approx 100 minutes on "normal" mode.  ...  "
comment
" ...  Like the features I can control off my phone.  ...  "
Other
 12
cliff sensor, sensor, error, blocked, apparently
+17%
-83%
comment
" ...  The sensor to detector the dust cartridge is oversensitive. ... The solutions for me is to tape the sensor to make the machine works with unnecessary disruptions.  ...  "
comment
" ...  Apparently it doesn't like dark floors - the cliff sensor gave back an error saying it was blocked.  ...  "
comment
" ...  Then we started getting "cliff sensor" errors (skip down for update). ... No cliff sensor errors, and seems to be less derpy than Robbie Sr (if that makes sense?  ...  "
comment
" ...  The new one came and sensors didn't work and eventually just quit working at all.  ...  "
comment
" ...  Out of the box the unit had error issues concerning its sensors.  ...  "
comment
" ...  I'll just cover the floor sensors.  ...  "
comment
" ...  Apparently there is an error that the drop sensors are blocked and it wants me to clean them. ... Dirty, blocked sensors with zero run time?  ...  "
comment
" ...  However, now it keeps giving me a notification that the cliff sensor has been tripped every time I try to run it. ... I've tried cleaning all the sensors, but that doesn't solve the problem. ... It still gives the cliff sensor notice and won't move.  ...  "
Delivery
 11
arrived, product, today, two, new
+45%
-55%
comment
" ...  After weeks of waiting, a replacement arrived.  ...  "
comment
" ...  I purchased this product on December 7th, 2018.  ...  "
comment
" ...  The new one arrived and it doesn't even turn on!  ...  "
comment
" ...  Received new product on Jan 31st and once again same issues at the first product.  ...  "
comment
" ...  I’ve received two duds.  ...  "
comment
" ...  Product wasnt woeking out of the box.  ...  "
Controls
 10
buttons, button, app, push the button, push
+50%
-50%
comment
" ...  I verified the battery connection, tried to holding the Dock/Max buttons down together to see if that would force a reset .  ...  "
comment
" ...  My only complaint was that I couldn’t get it programmed and kept forgetting to turn it on.  ...  "
comment
" ...  Control limited to turning unit on or off or commanding it to returning to dock.  ...  "
comment
" ...  The small arrow key just don't work regardless how we pressed it.  ...  "
Door
 10
doors, wife, way, headed, garage
+80%
-20%
comment
" ...  Pic 1 is my door track.  ...  "
comment
" ...  If I want it to focus on specific areas I close doors.  ...  "
comment
" ...  He senses the drop off where the sliding glass door is and will turn away from the danger.  ...  "
comment
" ...  Single story house with a very narrow door way dividing it in two and this thing navigates it well.  ...  "
comment
" ...  I love that I can get the vacuum up and running as I’m walking out the door and my wife loves it  ...  "
comment
" ...  It does seem to take a while to "get around" things like chairs and door ways, but that is okay.  ...  "
comment
" ...  It went along it's way but headed for garage again and I caught it before it got it door but was on it's way.  ...  "
comment
" ...  Even does my mats in front of the doors without hanging up.  ...  "
Size
 10
carry, something, small, gets stuck, compact
+40%
-60%
comment
" ...  It gets stuck everywhere.  ...  "
comment
" ...  It does not have a carry handle.  ...  "
comment
" ...  I would guess you would need something half the size for this to work well.  ...  "
comment
" ...  It's very lightweight, much lighter than a Roomba, which is probably why it doesn't work very well.  ...  "
comment
" ...  I am going for a high end one at Costco (Amazon doesn’t carry the top model from the market leader).  ...  "
Cables
 9
wires, toy, stuck, loose, worry
+67%
-33%
comment
" ...  Extremely smart finding way around, I dont even worry about cords.  ...  "
comment
" ...  Pic 2 is a power strip and cords.  ...  "
comment
" ...  Yes I have seen it getting stuck on long cables running around, and once I have seen it sucking a whole dish towel and then needing help.  ...  "
comment
" ...  The ION maneuvers easily over thresholds and my Mother's oxygen cord (no damage).  ...  "
comment
" ...  Bruce is about half the volume of my Dyson (who has no name), and I don't have to worry about cords.  ...  "
comment
" ...  Occasionally a loose cord or dog toy will cause this to get stuck but overall it does a pretty good job at getting itself unstuck.  ...  "
Defective Delivery
 9
replacement, received, product, weeks, two
-100%
comment
" ...  Contacted the manufacture, returned defected product and received a new product.  ...  "
comment
" ...  It is broken!!!  ...  "
comment
" ...  Major defective product.  ...  "
comment
" ...  If you’re dealing with this, you have a defective unit!!!  ...  "
comment
" ...  I recieved the replacement on Jan 15th and now, after almost 2 months, this one is also broken.  ...  "
comment
" ...  Not sure if the Amazon one was faulty!!!  ...  "
comment
" ...  I’ve received two duds.  ...  "
comment
" ...  After weeks of waiting, a replacement arrived.  ...  "
Wash Programs
 8
run, quiet mode, quiet, normal mode, normal
+75%
-25%
comment
" ...  I like that there is a quiet and a Max mode of cleaning in addition to the normal mode.  ...  "
comment
" ...  And this is in quiet mode.  ...  "
comment
" ...  The quiet mode is pointless.  ...  "
comment
" ...  It runs for approx 100 minutes on "normal" mode.  ...  "
Noise Cancellation
 7
still, terrible, making, grinding, started making
-100%
comment
" ...  It is making the same screeching noise.  ...  "
comment
" ...  However, it was still making this awful noise.  ...  "
comment
" ...  Then it began to make a horrible grinding noise.  ...  "
comment
" ...  It still vacuums but is completely unbearable to use due to the terrible noise.  ...  "
comment
" ...  Both machines loug grinding noise.  ...  "
comment
" ...  It also has started making a terrible noise after 3 uses.  ...  "
comment
" ...  The noise level basically makes it unusable while at home.  ...  "
Drying
 7
dryer, stuck, inch, couple, cleaning
+43%
-57%
comment
" ...  My best guess is the belt is slipping (sound similar to a bad dryer or car belt).  ...  "
comment
" ...  The brushroll gathers hair and is damaged and won't spin correctly.  ...  "
comment
" ...  Then it found a dryer sheet and burned out a plastic piece on the brush as it never stopped.  ...  "
comment
" ...  One test: I put 7 tiny dry leaves from fall (about 3/4 by 1/8 inch and very thin and dry at the entrance, kitchen and living room.  ...  "
Remote
 5
control, app, prefer, like a remote, eufy
+80%
-20%
comment
" ...  I never got around to setting up the remote control action.  ...  "
comment
" ...  I like the iPhone remote and the quietness of it.  ...  "
comment
" ...  We have wanted one for some time, and mother in law has one with a remote control I love the app on my phone because it's easy.  ...  "
Gaming
 4
changer, product
+75%
-25%
comment
" ...  This product is a serious game changer in my household.  ...  "
comment
" ...  For me this has been a game changer.  ...  "
comment
" ...  Definitely a game changer at my house.  ...  "
Notifications
 4
notifications, get, also, alerts
+50%
-50%
comment
" ...  It did get stuck several times but a beep alerts you.  ...  "
Sleep Tracking
 4
run, noise, app
+50%
-50%
comment
" ...  Now I sit here at the normally scheduled cleaning time of 1am, woke from a sound sleep by an even louder continuous version of the motor grinding noise.  ...  "
Pedometer
 4
steps, shower
+100%
comment
" ...  Moves over small step ups easily.  ...  "
comment
" ...  3 step drop.  ...  "
comment
" ...  Both just calmly step aside when it sweeps by.  ...  "
comment
" ...  I tested it by my step down shower and no problem, it backed up as it is designed to do.  ...  "
Device Stand
 4
stuck, gets, straight
-100%
comment
" ...  There are times when it heads straight into a wall and gets stuck.  ...  "
comment
" ...  I find it simply sitting against a wall, nothing unusual.  ...  "
Call quality
 4
phone, would, shark, mail, label
+75%
-25%
comment
" ...  Can’t believe all the stuff this little guy (we call him Gus) has picked up!  ...  "
comment
" ...  I have large speakers in my living room and "Helper" as we call him would try and dock with them instead of going home.  ...  "
comment
" ...  Talk about reverse engineering!  ...  "
Water Resistance
 4
shower, sand, step
+75%
-25%
comment
" ...  I’m close, it blew all my expectations out of the water.  ...  "
comment
" ...  I tested it by my step down shower and no problem, it backed up as it is designed to do.  ...  "
Power Consumption
 3
+67%
-33%
comment
" ...  Great suctioning power.  ...  "
comment
" ...  It saves me so much time and energy.  ...  "

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Specifications

Body
Size:  96 meters
96 meters
SIZE