Last Updated: November 25, 2018 (Refresh Now)
RTIC 20 Soft Pack
Last Updated: November 25, 2018 (Refresh Now)
8.2
SCORE
/10
Total Reviews
789
Old Reviews
5
Unverified
69
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Review Analysis - 715 recent, verified reviews
Detailed Mode
Cooling
cold, keeps, ice, drinks, rtic
+88%
-12%
" ... It keeps the food cold. ... I have also put hot to go foods in here and it keeps it warm. ... "
" ... Very good product, keeps cold very long ... "
" ... It keeps the food cold. ... I have also put hot to go foods in here and it keeps it warm. ... "
" ... We bought several items that were cooled/frozen. ... "
" ... Love this cooler. ... "
" ... Very Nice keeps Ice cold on boat all day. ... "
" ... It kept everything cool. ... "
" ... Love this cooler, I can't believe how long it keeps things cold. ... "
Freezer
cooler, 5 days, cold, melted, drinks
+46%
-54%
" ... Keeps ice cold for 5 hours, not 5 days. ... "
" ... if it did a better job holding ice I wouldn't be mad that the zipper is tough to pull and it's not collapsible. ... "
" ... The zipper sucks to use even after you use their grease to lube it up, it only holds up to 12 cans tops with ice, and doesn't hold ice as long as stated. ... "
" ... It won't hold ice for more than a day even when kept in our air conditioned camper overnight. ... "
" ... Ice doesn't even last a day when you don't open the cooler. ... "
" ... Does not keep ice form more than a few hours ... "
" ... Does not hold ice beyond 24 hours. ... "
" ... This thing was not impressive surely not a $150 impressive it does what any other cooler does and let's the ice melt fast. ... "
Build Quality
stiff, cooler, lid, coolers, straps
+61%
-39%
" ... Compare to the soft shell not hardshell coolers. ... "
" ... I used the included zipper lube on mine, and it made a WORLD of difference on how it opens . ... I could tell the first half of the zipper opening was better. ... "
" ... There is too much strain on the straps and flexible construction when fully filled. ... "
" ... I love the shape and lid design much better than other brands style and this one is half the price! ... "
" ... Outer is tough enough as checked baggage when you need a great cooler once you get to your destination. ... "
" ... The zipper is very durable. ... "
" ... He works in the coal mines and it had been tough as nails. ... "
" ... Durable, a lot of room, and does what it says. ... "
Price
yeti, cooler, worth the money, worth, rtic
+82%
-18%
" ... Just at good as the more expensive competitor. ... "
" ... Great quality and great price! ... "
" ... Now that its 80 bucks, even better. ... "
" ... This is the right cooler for the right price!!!!!!! ... "
" ... For the money, RTIC is the way to go. ... "
" ... Well worth the money to me. ... "
" ... Best $100 spent!! ... "
" ... Just awesome at a great price point ... "
For Travel
trips, camping, ice, cooler, road trip
+87%
-13%
" ... I take it on my kayak and on road trips. ... "
" ... He took this on a fishing trip and it seemed to work really well. ... "
" ... I use this cooler on the back of my KLR650 for motorcycle camping. ... "
" ... I knew I would be at or near a town every other day and I wanted to keep my beer cold while out camping away from any services . ... "
" ... Its the perfect size for road trips. ... "
" ... great for packing fish on an airplane ... "
" ... Have even used the RTIC as luggage on a trip to BVI. ... "
" ... Well made and fits perfect in my Hobie Adventure Island. ... "
Storage
bag of ice, bottles, drinks, room, freezer
+70%
-30%
" ... You would've thought we just pulled them out of the freezer from the store. ... "
" ... It's larger than we expected, but it looks like it has more room in it than your average hard shell this size. ... "
" ... Just to give you an idea of the pure roominess of this cooler, I have placed a decent sized bottle of Tide in it. ... "
" ... Larger than I thought it would be, plenty of room, sturdy, too. ... "
" ... Perfectly fits a bottle of wine as well as you favorite canned beverage. ... "
" ... I would pack a 12 pack of beer in it and a 10 lb bag of ice . ... "
" ... Lots of room. ... "
" ... Lots of room. ... "
Size
carry, cooler, perfect size, smaller, trips
+92%
-8%
" ... It's larger than we expected, but it looks like it has more room in it than your average hard shell this size. ... It's a lot more convenient to open than the YETI and not as bulky. ... "
" ... This bag is awesome. ... "
" ... Great cooler and love the size. ... "
" ... Easy to carry even when loaded down. ... "
" ... I have used it on the boat, in the truck of the car, and camping and it hasn’t let me down. ... "
" ... Perfect size, light weight. ... "
" ... larger than expected . ... "
" ... Easy to pack and carry too. ... "
Fit
tight, holds, zip, truck, seat
+52%
-48%
" ... Perfectly fits a bottle of wine as well as you favorite canned beverage. ... "
" ... Fits everywhere from the back of a golf cart to the front seat of my truck. ... "
" ... Fits perfectly on any road trip or tailgate. ... "
" ... And it actually holds the number of drinks it's advertised to hold. ... "
" ... Took it kayaking for the first time using it and it was the perfect size to fit on the back of my kayak and hold about a 12 pack of cans, a few bottles of water and some snacks. ... "
" ... Shape is great for packing without them falling over. ... "
" ... fits behind the console and makes easy reach for refreshments. ... "
" ... My husband absolutely love this it holds his drinks for the entire day it is quite large heavy once you put ice in it but he absolutely loves it. ... "
Water Resistance
beach, cold, kayak, zipper, fishing
+93%
-7%
" ... Holds ice and is waterproof. ... "
" ... This might not be 100% waterproof like yeti, but I never felt that it was required. ... "
" ... Like from the parking lot to the beach spot. ... "
" ... Works fantastic ven after a long day at the beach ... "
" ... Keeps all my drinks cold excellent for the fishing kayak ... "
" ... So far these are amazing, I have used them on our Jet skis at the lake. ... "
" ... Every pleased with the fact that it does not sweat! ... "
" ... I bought this to use on a river floating trip. ... It took some beating on the river rocks but worked out great. ... "
Capacity
cooler, perfect size, drinks, boat, food
+95%
-5%
" ... It is now being used in his truck everyday. ... "
" ... I knew I would be at or near a town every other day and I wanted to keep my beer cold while out camping away from any services . ... "
" ... Lots of room. ... "
" ... Lots of room. ... "
" ... Perfect size cooler for tailgating. ... "
" ... I have an RTIC cooler at my cabin. ... "
" ... Great in the car. ... "
" ... Needed one that was small enough to fit behind a seat in our vehicles as our cooler for in the car when we go on road trips - works perfectly in the Acadia and the Silverado. ... "
Marketplace
works, shipping, rtic, received, expected
+81%
-19%
" ... Everything as expected. ... "
" ... The cooler itself however was exactly as written and described. ... "
" ... I will buy again soon! ... "
" ... Performs as advertised! ... "
" ... Exactly what I expected from RTIC. ... "
" ... Shipping was on time as promised. ... "
" ... Works as advertised. ... "
" ... Works as advertised. ... "
Design
design, shape, yeti, style, sloppy
+90%
-10%
" ... Unlike the Yeti it's not exorbiant in price, but mimics its style. ... "
" ... and way cheaper - and design is better. ... "
" ... great case and looks great ... "
" ... I love the shape and lid design much better than other brands style and this one is half the price! ... "
" ... Looks slick and even better, IT WORKS. ... "
" ... Concerned about craftsmanship. ... "
" ... I like that its soft but still rigid enough to hold it's shape perfectly. ... "
" ... New look but same great quality. ... "
Comfort
hold, shoulder strap, hands, straps, one handed
+50%
-50%
" ... My only complaint is that the handles do not have a velcro sleeve to hold them together making it difficult to pick up with one hand. ... "
" ... It's also very difficult to open the zipper and impossible one handed if you are holding things. ... "
" ... Bulky and long strap will not hold with anything in it at all ... "
" ... Strap is uncomfortable and zipper sucks complete waste of $ ... "
" ... Shoulder strap was very cheeply made. ... "
" ... Shoulder strap doesn't hold the weight. ... Snapped right off. ... "
" ... I found that the zipper was DIFFICULT to undo one handed. ... "
" ... The only reason i didnt give it 5 stars is because the shoulder strap only lasted 2 times before it broke. ... "
Heating
cold, keeps, hot, day, long time
+76%
-24%
" ... It keeps the food cold. ... I have also put hot to go foods in here and it keeps it warm. ... "
" ... It keeps the food cold. ... I have also put hot to go foods in here and it keeps it warm. ... "
" ... Keeps food cold for a long time, I take it to the grocery store all the time. ... "
" ... Keeps food cold for a long time. ... "
" ... It works great in keeping food cold for a long time ... "
" ... Keeps food and drink cold. ... "
" ... It was always brought in to the condo at night so not a big heat load. ... "
" ... Food stayed good and I only had to put ice in every day and a half or so. ... "
Product Reliability
5 days, rtic, couple, ago, tested
+44%
-56%
" ... RTIC 20 3 Days ... RTIC 65 5 Days ... "
" ... not the advertised five days. ... "
" ... Can't return it anymore since it's been over 30 days. ... "
" ... If I would've known that it wouldn't last at least a couple days i would of went with a yeti and paid that price. ... "
" ... Says 5 days. ... "
" ... Did not even last 1 day, claimed 5 days. ... "
" ... Maybe I got a dud? ... "
" ... Now, I know that is not realistic, but thought a couple of days is not outside the realm of possibility. ... "
As Gift
bought, loves, husband, gave, dad
+100%
" ... Bought this as birthday gift for my boyfriend, so I can only give whatever he told me . ... "
" ... Bought this for my dad for fathers and he loved it. ... "
" ... bought for my son-in-law and he is very happy with it ... "
" ... Bought the camo one for my dad for his birthday. ... "
" ... I gave this as a gift and it was received as an excellent gift. ... "
" ... Ordered as a gift. ... "
" ... I bought it for a gift for my husband, and he loves it! ... "
" ... He loved it! ... "
For Kids
son, love, bought, dad, boyfriend
+93%
-7%
" ... bought for my son-in-law and he is very happy with it ... "
" ... Bought the camo one for my dad for his birthday. ... "
" ... For my military son. ... "
" ... Wife loves it!!! ... "
" ... Haven't used it yet, but my son loves his. ... "
" ... Got this for hubby & he loves it. ... "
Overall performance
well, works, like, service
+100%
" ... Great job RTIC. ... "
" ... did a fabulous job. ... "
" ... Does it's job well so far. ... "
" ... Works very well. ... "
" ... Works like a champ. ... "
" ... Does a terrific job! ... "
" ... Haven't used yet but looks like it can do the job. ... "
" ... Does a great job. ... "
Band
strap, straps, rtic, hold, cooler
+21%
-79%
" ... My only complaint is that the handles do not have a velcro sleeve to hold them together making it difficult to pick up with one hand. ... "
" ... My only complaint would be for using plastic instead of metal D rings and clips for the strap. ... "
" ... Bulky and long strap will not hold with anything in it at all ... "
" ... Strap is uncomfortable and zipper sucks complete waste of $ ... "
" ... Great cooler strap broke 1 day after use . ... The shoulder strap contacted Rtic no response. ... "
" ... Shoulder strap was very cheeply made. ... "
" ... Shoulder strap doesn't hold the weight. ... Snapped right off. ... "
" ... The only reason i didnt give it 5 stars is because the shoulder strap only lasted 2 times before it broke. ... The carabiner that connects the shoulder strap to the sides of the cooler is made of cheap plastic. ... I contacted rtic and they said they would send me a new strap but i am convinced they will break again. ... "
Returns
refund, rtic, returning, pay, yeti
+7%
-93%
" ... I'm totally not pleased with this product at all, and after only using it two times, I'm contacting Amazon/RTIC for a refund. ... "
" ... Tried to return but the company made me pay for shipping, so we kept it. ... "
" ... so the same day, I ordered the RTIC30. ... Unfortunately, the return shipping cost was $60. ... "
" ... We did receive a full refund. ... Would still like to know if this was just a fluke, but hesitant to try again and go through the return process. ... "
" ... Requested return 7 jul, they received return 13 Jul, but still no refund (27 jul). ... "
" ... Can't return it anymore since it's been over 30 days. ... "
" ... We decided to return the cooler. ... "
" ... Will be returning. ... "
Product As Described
works, expected, advertised, item, exactly
+100%
" ... Everything as expected. ... "
" ... The cooler itself however was exactly as written and described. ... "
" ... Performs as advertised! ... "
" ... Exactly what I expected from RTIC. ... "
" ... Works as advertised. ... "
" ... Works as advertised. ... "
" ... Order this on Monday and received it today and it is just as described! ... "
" ... Great product as described. ... "
Delivery
received, promised, day, shipping, pack
+82%
-18%
" ... Shipping was on time as promised. ... "
" ... Order this on Monday and received it today and it is just as described! ... Great service and ease of ordering. ... "
" ... The pack was in the car for 4 to 5 hours and by 5pm Sunday we arrived back home. ... "
" ... Quick delivery, I've used it everyday for work since. ... "
" ... Initial thoughts - It was packaged well, arrived on time and in excellent condition. ... "
Ease of Use
use, easy, easy to clean, easy to carry, difficult
+80%
-20%
" ... Easy to carry even when loaded down. ... "
" ... Works great I wish there was a easy way to get into without having to use the zipper sometimes it's a hassle to get your drinks out ... "
" ... You'll need to put the included lubrication on the zipper to make it easy to zip. ... "
" ... Easy to throw in the backseat for daytrips. ... "
" ... Easy to clean inside and outside. ... "
" ... Convenient to use. ... "
" ... It's easy to clean and maintain ... "
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