Last Updated: November 25, 2018 (Refresh Now)

Quell Wearable Pain Relief Starter Kit

Last Updated: November 25, 2018 (Refresh Now)
6.5
SCORE
/10
Total Reviews
543
Old Reviews
2
Unverified
219
Spam Test
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Yes
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Review Analysis - 322 recent, verified reviews

Detailed Mode
Comfort
 138
relief, quell, chronic pain, electrodes, electrode
+55%
-45%
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" ...  THIS ALLEVIATED THE PAIN.  ...  "
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" ...  It really helps with the all-day underlying pain. ... Also, this does a number on your skin, so using moisturizer daily really helps. ... One of the best purchases I have made hands down!  ...  "
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" ...  I was able to walk all over Disney for 12 hours with no pain.  ...  "
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" ...  It works well on nagging chronic pain but does not eliminate it. ... You have to play with the levels unti, you are comfortable,I would also suggest alternating which leg you use ... it eliminates the irritation .  ...  "
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" ...  Since wearing the Quell for just over 3 weeks he has noticed a remarkable relief in his pain level.  ...  "
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" ...  wonderful alternative to pain medication!  ...  "
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" ...  I had to up the intensity 27+ to get almost full pain relief.  ...  "
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" ...  So Quell hasn't eliminated the pain but it has greatly helped me.  ...  "
Product Reliability
 57
quell, electrodes, pain, 2 weeks, electrode
+40%
-60%
comment
" ...  It is dead, will not work at all. ... While it worked it did give me some relief, not as much as touted but it did help, for 31 days and then quit entirely.  ...  "
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" ...  Have used ony 20 days  ...  "
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" ...  I will be opening my second pack not sure if the first one was defective also during the day while the unit was on my leg one of the snaps on the Electrode came unsnapped from the unit this happened 2 different times now and did not know it until I took the unit off in the evening , I then realized that is why I was not getting much relief from pain.  ...  "
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" ...  Used it night and day for a little over a week so far .  ...  "
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" ...  Stopped charging after the 4th time I used it.  ...  "
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" ...  I have used TENS/NMES devices for 14 years without any negative occurrence.  ...  "
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" ...  Not working as well as I had hoped.  ...  "
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" ...  Had this for 2 months no improvement in my pain.  ...  "
Returns
 30
returned, quell, return policy, send, refund
+13%
-87%
comment
" ...  I need to send it back for a refund.  ...  "
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" ...  But I'm concerned about the "return policy" Quell says 60 days .  ...  "
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" ...  Returned did not work as promised.  ...  "
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" ...  sorry to say I had to return it.  ...  "
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" ...  Now that I have missed the return window with Amazon, I thought I has 60 days like the timeframe with QUELL, but now know that the window with Amazon is 30 DAYS.  ...  "
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" ...  I am returning this item.  ...  "
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" ...  After 3 weeks I had to send back by then, not wasting $250 on something that didn't work. ... I couldn't afford to buy it but have my Amazon account so no 60 day only 30 for refund still I should have felt some kind of relief using that long (Amazon's only 30 day refund) I did not feel one bit of relief.  ...  "
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" ...  My died on me in 6 weeks - 2 weeks past Amazon's return policy window.  ...  "
Band
 24
leg, electrodes, stretched, snaps, quell
+17%
-83%
comment
" ...  The band was uncomfortable and itched when it didn't feel like it was burning.  ...  "
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" ...  The band pocket stretched out quickly causing the Quell to easily loose connection.  ...  "
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" ...  The leg band eventually stretched out where the device slips in and then disconnects the unit randomly.  ...  "
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" ...  The electrodes pop out of the snaps frequently, the band seems shoddy and the Velcro is already failing.  ...  "
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" ...  The snaps on the belt kept coming loose and the belt ended up around my ankle.  ...  "
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" ...  The holding strap is so poorly made, I ordered the "sport" version and found that to be another waste of $25,00.  ...  "
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" ...  But instead you have to remove the electrode from the band to plug it in to charge and then snap it back on when done charging resulting in unecessary handling, . ... The electrode band itself is designed so that you have to push/squash one of the delicate electrode pads to snap on the electrodes to the band. ... Very cheap band, electrodes are flimsy.  ...  "
comment
" ...  We sent for a second leg band, but the same thing happened within a week.  ...  "
Price
 23
cost, money, worth the money, 250, electrodes
+57%
-43%
comment
" ...  Great quality and price.  ...  "
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" ...  BUT - worth every penny.  ...  "
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" ...  But worth every penny!  ...  "
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" ...  I highly recommend this to anyone, and the guarantee is another selling point.  ...  "
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" ...  I consider this a good purchase and well worth the money.  ...  "
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" ...  It was worth the 250 dollars.  ...  "
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" ...  It's a great concept, but the materials do not hold up, and that is a hefty price to pay for something that causes that much trouble, and clearly won't do what it is advertised to do.  ...  "
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" ...  I was skeptical, and to be honest I would probably not have sprung for the cost of this device except that in starting the AIP you are supposed to give up taking NSAIDs (Ibuprofen, Advil, etc.). ... And since this product got such good reviews, and came with a 60-day money-back guarantee, I figured it was worth a shot.  ...  "
Build Quality
 23
leg, electrodes, strap, pain, quell
+35%
-65%
comment
" ...  When I woke up I had another 'blister' on my leg.  ...  "
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" ...  In fact, the only thing I got was cramps in my legs.  ...  "
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" ...  I could not walk with the apparatus on and it burned three little marks in my leg.  ...  "
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" ...  The gel pads were to last two weeks but began to break down within just a few days.  ...  "
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" ...  The plastic electrode hold device is so fragile it will never go for two weeks making this product too expensive to maintain for the degree of pain relief it provides.  ...  "
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" ...  But after about 15 minutes he couldn't tolerate it - it wasn't like an electric shock painful, but it made his leg itch so he couldn't keep still.  ...  "
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" ...  Like others, I found the construction and materials poor. ... I agree that the materials are flimsy and will not hold up long. ... Very cheap band, electrodes are flimsy.  ...  "
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" ...  The leg bank stretches out very quickly, so the pocket with the device does too.  ...  "
Marketplace
 20
works as advertised, 30, thank you quell, thank, customer support
+55%
-45%
comment
" ...  Thank you Quell  ...  "
comment
" ...  Customer support is awesome too.  ...  "
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" ...  I contacted customer support with a question and got a prompt reply.  ...  "
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" ...  Amazon exchanged it for a new kit for me.  ...  "
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" ...  Trust me, it really works as advertised!  ...  "
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" ...  I contacted the company and they immediately sent a replacement.  ...  "
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" ...  Thank you Quell!  ...  "
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" ...  Thanks The Maj  ...  "
Sleep Tracking
 19
quell, pain, able to sleep, sleeping, electrodes
+84%
-16%
comment
" ...  the pain is still there, but Quell helps me sleep longer and better. ... Now I can sleep uninterrupted for 5-6 sometimes 7 hours! ... If I I can sleep better at night, that's half of the battle.  ...  "
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" ...  I use it every day and sleep in it as well.  ...  "
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" ...  Quell has helped dramatically reduce the amount of meds I take, get a better night's sleep and give me an overall set of information to teach me about how my own body responds.  ...  "
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" ...  I really like the sleep and movement tracking function as well.  ...  "
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" ...  I do have to admit, I have gone from 4 to 5 hours of sleep each night to a full 7 to 9 hours . ... amazing restful sleep thanks to Quell!  ...  "
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" ...  Have been wearing for 4 or 5 treatments during the day for a month now and the quality of my sleep has improved dramatically. ... I track my sleep with a fitness band so I see the positive effects and feel the mood and energy lift.  ...  "
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" ...  It tracked how I slept.  ...  "
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" ...  Best sleep in years after chronic pain in back hip collarbone and ribs!  ...  "
Apps
 17
manually, android, quell, phone, mobile
+65%
-35%
comment
" ...  I love operating my app to manage my Quell unit.  ...  "
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" ...  I control the unit both manually and via my smartphone app.  ...  "
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" ...  The smart phone app works well.  ...  "
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" ...  Use the app. ... There really aren't that many modes, components, etc, but while you're getting used to it the app helps.  ...  "
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" ...  The phone app is great too, you can change the intensity from your phone.  ...  "
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" ...  Setup was relatively easy, as I downloaded an App and installed it on his tablet.  ...  "
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" ...  Some times the automatic restart function fails for some reason, not sure if this is an app issue or a device issue.  ...  "
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" ...  It's a TENS unit that is wireless, can be run by it's own mobile app (which has a beautiful interface and is easy to use) and is worn in one spot (the lower leg) for supposed full-body relief.  ...  "
Ease of Use
 16
easy, pain, easier, user, quell
+81%
-19%
comment
" ...  does help with pain, easy to use  ...  "
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" ...  Pros: I find that the quell is relatively easy to use. ... Both ways are easy once you get the hang of it.  ...  "
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" ...  It makes it easier to figure out what's going on if a light is blinking and it doesn't seem to be on.  ...  "
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" ...  So easy to use, the variable intensity is the perfect strength for my pain.  ...  "
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" ...  The user guide is clear and easy to follow.  ...  "
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" ...  Simple to setup and use right out of the box.  ...  "
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" ...  Calibration is easy. ... Finding the right setting just for you takes some patience.  ...  "
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" ...  This device could not be easier to use, and it has no side effects and is drug free.  ...  "
Device Compatibility
 16
app, devices, android, strip, quell
+50%
-50%
comment
" ...  didn't work for long started out great but soon malfunctioned and would not reconnect to app  ...  "
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" ...  It will no longer interface with my Android phone.  ...  "
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" ...  DO NOT BUY, WILL NOT BLUETOOTH WITH ANDROID DEVICES !!!! ... Havetried to pair with 3 different Android devices and none would pair.  ...  "
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" ...  This product might work if you could keep it on and connected . ... It becomes disconnected and therefore, does not work.  ...  "
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" ...  Whereas this device may work for most people, it is with deep regret, that I must report, it didn't work for me.  ...  "
Battery Life
 11
battery, life, hours, hour, quell
+73%
-27%
comment
" ...  The battery life is superb.  ...  "
comment
" ...  DR It works well enough that I make sure it's charged before I go to bed, because if it runs out of battery during the night I wake up from pain.  ...  "
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" ...  I charged the battery to full, put it on and started it up.  ...  "
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" ...  This did help quite a bit and makes the electrodes last longer.  ...  "
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" ...  Hour later I felt MUCH better.  ...  "
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" ...  This has changed my life. ... It charges quickly and holds a charge for a long time.  ...  "
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" ...  The batteries charge very fast too.  ...  "
Setup
 10
easy, setup, user, use, uncaring
+80%
-20%
comment
" ...  Along came Quell.  ...  "
comment
" ...  It took a few days to start working so be patient.  ...  "
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" ...  In about 10 minutes, I went 'AAAHHHHH!  ...  "
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" ...  The user guide is clear and easy to follow.  ...  "
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" ...  I was advised they were working on that ... hope the one I received has received that upgrade.  ...  "
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" ...  Simple to setup and use right out of the box.  ...  "
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" ...  Calibration is easy.  ...  "
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" ...  Setup was relatively easy, as I downloaded an App and installed it on his tablet.  ...  "
Fit
 10
electrode, leg, gel, strips, peel
+40%
-60%
comment
" ...  i can't get comfortable with the thing on my leg and i tend to dislodge the 'snaps' that connect the device to the electrode strip when i sleep. ... Cons: the gel strips take some getting used to . ... they can be tricky to place and remove on your leg and keeping the peel-off cover is a must to maintain the electrode strips. ... But am puzzled that both the electrode snaps don't appear to attach to the device holes equally since there does not apper to be an up or down marked on the strip.  ...  "
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" ...  However-sessions do NOT automatcally continue, snaps release themselves for no reason.  ...  "
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" ...  The snaps on the belt kept coming loose and the belt ended up around my ankle.  ...  "
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" ...  The plastic electrode hold device is so fragile it will never go for two weeks making this product too expensive to maintain for the degree of pain relief it provides.  ...  "
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" ...  I agree that the materials are flimsy and will not hold up long.  ...  "
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" ...  The gel pads are the only thing holding it together, but the device will pop off if I try to move with it on.  ...  "

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Specifications

Connectivity
Bluetooth:  Yes 
Yes
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