Last Updated: October 10, 2019 (Refresh Now)
Pure Enrichment PureRelief XXL Ultra Wide Microplush Heating Pad with Fast Heating Technology Moist Heat Therapy 6 Temperature Settings Auto Off Timer and Convenient Storage Bag 20 x 24
Last Updated: October 10, 2019 (Refresh Now)
8.9
SCORE
/10
Total Reviews
999
Old Reviews
0
Unverified
74
Spam Test
PASS
4246 meters
SIZE
Review Analysis - 925 recent, verified reviews
Detailed Mode
Heating
399heating, heat, heats, love this heating, best heating pad
+95%
-5%
" ... These are the very best heating pads I’ve ever had & I use them daily for my back! ... "
" ... Excellent heating pad. ... "
" ... This is absolutely the best heating pad I have ever used! ... Since purchasing this particular heating pad, I use it almost daily just because it feels so GOOD. ... "
" ... Heat is uniform and pad warms up quickly. ... "
" ... This is absolutely the best heating pad I've ever owned. ... "
" ... This heating pad has a dual setting. ... You can choose the timed heat or the continuous heat. ... Also I really like the 6 different heat settings. ... "
" ... I loved this heating pad, especially since having spinal surgery, I can not tell you how much this has helped. ... It is by far the best heating pad I have ever had. ... "
" ... This is my second heating pad because I decided I needed to upgrade to larger size. ... "
Comfort
185relief, soft, heating pad, aches, lower back
+93%
-7%
" ... I LOVE the stay-on feature. ... Oh, and this pad is soft and washable. ... "
" ... I initially purchased the XL for back pain but needed something a bit bigger and this definitely fit the ticket. ... "
" ... These products helped for pain relief. ... "
" ... I bought this & the cape type pad & both are really well made good pads. ... "
" ... The size is perfect for covering your whole back and up to your neck if needed. ... "
" ... It’s larger size and rapid warm-up make it a great item to have in the house for muscle cramps and sore backs. ... "
" ... I simply want comfort. ... Setting 6 was a nice comfortable heat, NOT HOT. ... "
" ... wonderful for pain relief ... "
Size
125large, cover, love the size, larger, soft
+98%
-2%
" ... The larger size make a difference. ... "
" ... But it is very good and very very large. ... "
" ... Perfect size for multiple areas - low back, mid back, feet at night, etc. ... "
" ... First, the size of it is perfect for using it on my back. ... "
" ... keep it handy by my bed. ... "
" ... Like the big size. ... "
" ... - the size is really large and I can comfortably rest my feet on it ... "
" ... The size is wide and works great for people with arthritis. ... "
Build Quality
94fabric, pad, material, plush, cover
+89%
-11%
" ... It's all one piece with the soft, quilted fabric attached to the plastic heating part. ... "
" ... Also she wanted something soft on the outer layer and this was ... "
" ... I like how it soft and flexible it is. ... "
" ... Material is so soft and comfy. ... "
" ... Nice and soft fabric. ... "
" ... The materials this is made from prevents the perspiration I use to experience with my older unit. ... "
" ... It is still soft and plush after six months. ... I feel the fabric has held up well. ... "
" ... Love material made of so soft ... "
Product Reliability
89stopped working, heating pad, lasted, died, quit working
+46%
-54%
" ... Stopped working after 2 months. ... "
" ... After using pretty much every night I received an error when turning on. ... "
" ... I purchased this heating pad almost 9 months to the date it stopped working. ... "
" ... ALL of them have failed. ... "
" ... I've only had this pad for a couple of months and already the heat is uneven. ... "
" ... Lasted 3 months and stopped working. ... "
" ... But it's only been a couple of months and it just flashes with an "f" when I turn it on and completely does not work anymore. ... "
" ... I’ve purchased 2 in one year. ... They just stop working. ... "
Features
48turn, feature, shut off feature, stay, 2 hours
+100%
" ... Love the auto off feature too. ... "
" ... Love the auto-shutoff option and the control over heat levels! ... "
" ... Wonderful product and one of the few that will stay on and override the auto shut-off and is large enough to accommodate the job. ... "
" ... Auto shutoff if you like or just roast yourself slowly and enjoy! ... "
" ... I like the auto shut-off feature so I can sleep with it on safely. ... "
" ... The option of auto shut off or continuous operation is just what I looking for. ... "
" ... Best feature is the playability and softness. ... "
" ... What is also very nice is that it can be set to auto-shutoff at the 2-hour limit. ... "
Marketplace
44amazon, seller, thank, pure enrichment, works as advertised
+93%
-7%
" ... Thank you Alex at customer service for your help. ... "
" ... The company always replaces them immediately. ... "
" ... Thanks Erica and Hannah! ... "
" ... They shipped me one for free. ... "
" ... Thank you pure enrichment ... "
" ... Works as advertised. ... "
" ... Exactly as described! ... "
" ... We bought your product from Amazon almost a month ago and I absolutely love it. ... "
Price
33price, worth the price, worth every penny, waste of money, worth the money
+73%
-27%
" ... All of the settings are great worth every penny ... "
" ... This is heating pad is worth the money. ... "
" ... It us a good buy at regular price. ... "
" ... Worth every cent. ... "
" ... this pad is great, absolutely worth every penny! ... "
" ... Overall, well worth the price. ... "
" ... Had some extra FSA money left at the end of the year, so I bought this. ... "
" ... I will ONLY use Pure Relief, the investment is worth it! ... "
Ease of Use
31easy, controls, soft, controls are easy, large
+100%
" ... The microfiber cover is super soft and the controls are easy to use. ... "
" ... Controls were easy to use. ... "
" ... Easy to use. ... "
" ... Plenty of heat and easy to use controls. ... "
" ... Controls easy to use and heat felt great. ... "
" ... This the 3rd unit of this type from other manufacturers but this one is a really nice size , the controller is big easy to read. ... "
" ... Easy to use and was true to description. ... "
" ... The control switch is large, easy to see and use. ... "
Cables
30long, cord is long, pad, wires, long enough
+87%
-13%
" ... Nice loooong electric cord. ... "
" ... It has a stay-on feature that allows you the convenience of not having to wiggle around and search down the long cord for the controller turn it back on when youre resting comfortably, the moist heat option works beautifully, and it has a generously long cord. ... "
" ... The cord is quite long and the longest I've had on a heating pad but I wouldn't mind a bit longer. ... "
" ... Cord is super long. ... "
" ... Cord is long and that is super convenient. ... "
" ... My puppy got a hold of my cord and destroyed it while my house sitter was staying with him. ... "
" ... Long cord makes it easy to move almost anywhere I need to use it. ... "
" ... Long cord, and hard to feel the wires so easy to lay on. ... "
Controls
28controls, heat, easy to use, large, read
+82%
-18%
" ... The control switch is large, easy to see and use. ... "
" ... Control panel is easy to use. ... "
" ... Heat control is accurate and simple to use . ... "
" ... Great control adjustment, too. ... "
" ... Controls were easy to use. ... "
" ... TEMPERATURE CONTROL IS LARGE AND EASY TO READ. ... "
" ... The adjustment settings were precise and there was plenty of options. ... "
" ... I like the multiple heat controls and the ability to use the pad with moisture. ... "
Returns
22return, sent, company, send, sent a replacement
+45%
-55%
" ... Unfortunately, I did not open the package until after the return date. ... "
" ... And of course I can’t return it now! ... "
" ... Since I didn’t open it right away my return window was expired. ... "
" ... Not bad enough to return, but won't buy again. ... "
" ... AND I have no way to return it! ... "
" ... Ended up sending it back! ... "
" ... Bought one and it didn't really work too well, vendor sent a replacement and the replacement is spot on. ... "
" ... I'm in the process of working with the vendor to have the second one replaced. ... "
Capacity
21large, house, coverage, area, family
+100%
" ... It’s big enough to cover the entire area that I needed to heat, and since I’m trying to replicate the PT-house experience, I can get it nice and warm like they do at the start of my PT sessions. ... "
" ... Very large in size to cover entire areas . ... "
" ... Now I have one for the recliner and one for the bedroom. ... "
" ... Perfect size for multiple areas - low back, mid back, feet at night, etc. ... "
" ... In general it is high quality Family keeps borrowing it. ... "
" ... Large, toasty coverage for my entire lower back. ... "
" ... We have three and keep them in both our residences. ... "
" ... Looking at getting a second one so she can keep one on the couch and one in the bedroom. ... "
Storage
16large, area, cover, storage, bag
+94%
-6%
" ... It's packaged nicely & comes with a storage bag. ... "
" ... Nice wide and long pad for bigger, longer parts. ... "
" ... Large enough to cover entire back. ... "
" ... Item was large size that covered the entire area that I needed. ... "
" ... Love how large it is and therefore fits so much more area. ... "
" ... Size is perfect for covering larger area. ... "
" ... The extra large size is great and I can do upper and lower back at the same time. ... "
" ... The extra large size, cover material, ability to machine wash and the option to set on continual use are phenomenal. ... "
Fit
16cover, large, entire back, big, back
+88%
-13%
" ... It’s huge so it fits literally my whole back which is perfect because my entire back hurts so much. ... "
" ... nice if you have a tendency of falling asleep with it so you won't forget it. ... "
" ... Also love that when I turn it off and fold it, the heating pad doesn’t crease like the cheap plastic ones do. ... "
" ... The pad is stitched together well and doesn't have an extra cover that slips around. ... "
" ... perfect fit nice for big people highly recommend ... "
" ... No fear of falling asleep and forgetting to turn it off. ... "
" ... I initially purchased the XL for back pain but needed something a bit bigger and this definitely fit the ticket. ... "
" ... Stay in place . ... "
Cable Length
13long, cord is long, convenient, super, longer
+92%
-8%
" ... Has a great long cord . ... "
" ... It has a 9 foot long cord that detaches from the pad. ... That long cord is a great idea. ... It is so much more convenient to use than the shorter cords I am used to. ... "
" ... The cord is also nice and long! ... "
" ... The 9' cord gives you a good bit of wiggle room. ... "
" ... It has a nice long cord making it easy to use wherever I need to be. ... "
" ... Cord is long enough also ... "
" ... - the cord is long which means I don't have to struggle to stretch it to the right location ... "
" ... Cord is plenty long and well placed. ... "
Delivery
11arrived, delivered, today, shipped, replacement
+82%
-18%
" ... Received it today after only 2 days. ... "
" ... Thoughtful Customer Service follow-up and same day delivery ... "
" ... Item was delivered. ... "
" ... Delivered timely as promised! ... "
" ... Just received it today and working great as did the first one. ... "
" ... They shipped me one for free. ... "
" ... They arrived in record time. ... "
" ... Good size, delivered same day! ... "
Network
11back, size, pad, love, large
+100%
" ... Even in the in-laws house. ... "
" ... The coverage size covers the entire back. ... "
" ... Over sized pad is wonderful for back coverage. ... "
" ... Large, toasty coverage for my entire lower back. ... "
" ... The other subject is coverage. ... "
" ... It is very big so there's great coverage for your back and hips. ... "
" ... Given the range of settings available, this product is ideal! ... "
" ... More coverage.12x24. ... "
Design
11soft, like, much, feel, design
+91%
-9%
" ... The material feels amazing. ... "
" ... Very soft materials I love it. ... "
" ... look no further! ... "
" ... It feels soft and I like the color. ... "
" ... Feels so good! ... "
" ... It feels like maybe a 3 or 4. ... "
" ... It is soft,and keeps it shape. ... "
" ... made her feel much better. ... "
Sleep Tracking
10night, used, pain, heat, every
+80%
-20%
" ... With my IC I need heat to sleep. ... "
" ... Used to relieve muscle pain and aid sleeping. ... "
" ... Use it every night when I sleep on my back because . ... "
" ... With so many heat settings there is one for everyone and one safe enough for me to sleep with. ... "
" ... The only thing that allows me enough comfort to sleep is to use a heating pad on whatever area is hurting the most. ... "
" ... Sleep like a baby! ... "
" ... I like the auto shut-off feature so I can sleep with it on safely. ... "
" ... Helps my sore muscles relax so I can sleep. ... "
As Gift
9one, christmas, bought, much, liked
+100%
" ... Bought as a gift for my girl. ... "
" ... It was a gift for my mother. ... "
" ... I got this as a Christmas gift and it works so well my 5 year old was upset he didn't get one for Christmas. ... "
" ... Will be buying more as gifts! ... "
" ... Everyone I know has gotten one as a gift from me. ... "
" ... I bought this for her as a gift and she can't live without it. ... "
" ... I also bought one for a gift. ... "
" ... Liked it so much I ordered 3 more for Christmas presents. ... "
Overall performance
9performance, large, job, disappointed, problem
+78%
-22%
" ... Getting hot very fast. ... "
" ... I didn't realize how much I loved it until after a solid year of great performance it had a hiccup. ... "
" ... I had a problem and Pure Enrichment took care of the problem fast. ... "
" ... Large, soft and fast ... "
" ... Large enoygh to do the job. ... "
" ... I've only had it a short time, so can not comment on its lasting performance. ... "
Product As Described
8exactly, described, advertised, works
+100%
" ... Exactly as described! ... "
" ... Works as advertised. ... "
" ... it is a very good product and works as advertised. ... "
" ... Works as advertised. ... "
" ... Works as advertised. ... "
" ... Works as described. ... "
" ... Exactly as advertised. ... "
Battery Life
72, two, turn, stay, night
+100%
" ... Puts out great heat for as long as you want or has a 2 hour shut off if you prefer. ... "
" ... You can turn it on for two hours or set it to stay on forever. ... "
" ... I can set it for 2 hours or ALL NIGHT. ... "
" ... Now, I'll see how long it lasts. ... "
" ... The 2-hour shut off is really handy so I don't leave it on all day, too. ... "
" ... It has a safety feature, so it can't stay on longer than 2 hours. ... "
" ... It has a timer on it so you can use it at night- like I do- and it will turn off after two hours. ... "
Washing
6machine, able
+100%
" ... It’s softness is great and it’s machine washable. ... "
" ... It is nice to be able to wash it in the washer. ... "
" ... Being able to wash it is an added bonus. ... "
" ... These can be used wet or dry and you can even through it in the washing machine. ... "
Cover
6soft, nice, plush
+83%
-17%
" ... The minky cover is soft. ... "
" ... The cover is soft and plush. ... "
" ... The carry bag is a nice plus. ... "
" ... Cover is nice and stays on ... "
" ... The cover is very soft. ... "
Wash Programs
5timer, settings, able
+100%
" ... The settings are easily controllable. ... "
" ... It works really well, and without a timer. ... "
" ... The timer is great and you can set it to remain on. ... "
" ... Being able to wash it is an added bonus. ... "
" ... I love how many settings are available. ... "
Defective Delivery
5received, item, work, purchase, one
+40%
-60%
" ... The item is defective and it is returned to once received by the manufacturer it is maybe fixed, repacked and resold as "new." ... "
" ... It didn’t work, probably defective. ... "
Drying
5moist, dry, pad, washable, wet
+100%
" ... And it has a great heat transfer with and without moist heat (Just spray a bit of water on the fabric. ... "
" ... Not only does it cover the full back in length and width, it is very soft and comfortable and the various heat settings are more than adequate. ... "
" ... Super flexible, soft, supple, large, great heat, washable, 2hr setting or non-stop. ... "
" ... It's big, you can mist water onto it if you want moist heat, it's very flexible and you can machine wash it. ... "
" ... I love that you can also get it wet for steam heat and the pad comes off easily to throw in the washer! ... "
Setup
4settings, service, easy to figure, easy, day
+75%
-25%
" ... It was easy to figure out right out of the box and I started using it within minutes. ... "
" ... Easy to see settings and set and forget it 2 hours setting highly Recommend. ... "
" ... Thoughtful Customer Service follow-up and same day delivery ... "
Software Platform
4year, months, error message, unit, replacement
+50%
-50%
" ... After using pretty much every night I received an error when turning on. ... "
" ... Now after 4 months, it throws an error, and after unplugging and and plugging back in it is completely dead. ... "
Color
4soft, size, pad, like, gray
+100%
" ... It feels soft and I like the color. ... "
" ... I love the larger size of this pad and of course the soft cover and charcoal gray color. ... "
" ... The color makes it less medical looking than normal blue ones and fades into my decor. ... "
" ... Great size and color. ... "
Call quality
4phone, customer, pure, enrichment
+100%
" ... I got in about 4 days after our conversation. ... "
" ... I finished the call with pure enrichment as a continuing customer in the future ... "
" ... The next day I received a phone call and the agent was able to resolve the issue for me. ... "
" ... a quick email to customer support resulted in a phone call from them saying a replacement was on its way. ... "
Cooling
3cools, warm, quickly, perfect, hot
+100%
" ... It cools off instantly when it’s turned off. ... "
" ... It’s perfect for these cold winter days/nights. ... "
" ... I use this while I’m at work, perfect size to keep warm in a cold office. ... "
Review Spam Test PASS
In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.
PASS
Unverified Review Streak
PASS
High Velocity Reviewers
PASS
Inactive Reviewers
PASS
Reviewer History Overlap
Specifications
Body
Size: 4246 meters