Last Updated: January 3, 2019 (Refresh Now)
Plantronics Voyager Legend Wireless Bluetooth Headset Compatible with iPhone Android and Other Leading Smartphones Black Frustration Free Packaging
Last Updated: January 3, 2019 (Refresh Now)
7.6
SCORE
/10
Total Reviews
998
Old Reviews
0
Unverified
52
Spam Test
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Yes
BLUETOOTH
Review Analysis - 946 recent, verified reviews
Detailed Mode
Comfort
160comfortable, wear, ear piece, fit, earpiece
+76%
-24%
" ... I replaced my worn out Legend with another Legend. ... "
" ... • Exceptionally comfortable (sometimes forget its there) ... • Doesn't need to be "pushed into" or "plugged into" your ear canal ... • Soooo comfy, that I forgot I was wearing it and lost it "TWICE!" ... "
" ... Comfortable for all day use. ... "
" ... Comfortable rating 5 stars. ... "
" ... Great feel and snug fit around the ear. ... "
" ... I could hear clearly and my sore arm is healing nicely. ... "
" ... He loved the hands free ease of it as well as the clarity. ... "
" ... Love this ear piece. ... "
Sound Quality
131sound, noise, background noise, sounds, hear
+85%
-15%
" ... Good sound quality and easy to use. ... "
" ... I love the fit, and that it reduces air sounds. ... "
" ... removes virtually ALL back ground noise. ... "
" ... I love it too, because I can talk to him without hearing much background noise. ... "
" ... Great sound quality and cancel background noise. ... "
" ... It sounds great, haven't had others tell me I was breaking up or sound underwater or even sound like an air tunnel, like other earpieces I've tried. ... "
" ... The over the ear design keeps it on my head, but the actual earpiece works its way out, and ambient noise sneaks in. ... "
" ... The sound quality is vary good both in and out. ... "
Call quality
128calls, voice, answer, hear, talking
+61%
-39%
" ... I used to be able to say answer or ignore when a call came through. ... "
" ... Voice commands are very handy. ... "
" ... Calls are clear. ... "
" ... The people I talk to say it sounds like I am talking straight into the phone. ... "
" ... Performing well so far, and still getting used to some features, such as voice commands. ... The sound quality on my end is great and friends and family have reported to me that they can hear me very clearly ... "
" ... Noise cancellation also good (did a test call with my father when I first got it, driving with my window open - he couldn't tell I was in my car.) ... "
" ... You can be riding on a motorcycle and not hear the wind on the other end of the line, or if your an elite assassin like James Bond, you can be talking on the phone whilst firing your Waller PPK, un-suppressed of course, and the line would be crystal clear. ... "
" ... This is my second Voyager Legend. ... "
Bluetooth
120headset, plantronics, blue tooth, headsets, voyager
+80%
-20%
" ... Wearing a blue tooth all day, I'm particular about what I put in my ear. ... "
" ... This includes smart TVs, microwave ovens, other bluetooth devices, wireless networks, IoT/smart appliances, etc. ... "
" ... I use this for professional driving, I've tried many different Bluetooth headsets and this is the best one I've found yet, very clear sound on both ends, good background noise cancellation. ... "
" ... Best bluetooth earphones ... "
" ... This bluetooth has done a good job for me for over two years. ... "
" ... Best Bluetooth headset I’ve had. ... "
" ... This is thee premier Bluetooth on the market today! ... "
" ... Of all the Bluetooth earpieces I have used I think this one is the best. ... "
Battery Life
106battery life, battery, 7 hours, hours, talk time
+78%
-22%
" ... best bluetooth i ever owned.sound quality, battery life, lightweight too. ... "
" ... But I appreciated the (much) lower cost and the longer battery life of the Voyager Legend as compared with Plantronics voyager 5200. ... "
" ... Battery life is like 7 hours, so it never runs out of juice. ... "
" ... Sounds are quite audible and charge lasts a long time. ... "
" ... Good battery life ... "
" ... So far so good, we shall see how long it lasts. ... "
" ... The battery life is pretty good as well . ... "
" ... It runs for 7 hours on single charge. ... "
Product Reliability
105months, last, year, working, lasted
+45%
-55%
" ... Eventually they died after a couple of years or so and I replaced them with the same model. ... Unfortunately, In the past 3 months I have had 2 of the Voyager Legend's. ... The second one the speaker failed after 5 weeks. ... "
" ... I received a replacement (a refurbished unit) and it also does not work ... the replacement product t does the same thing. ... "
" ... after only a couple months of use, EVERYONE i talk to on it asked me if I am sick. ... "
" ... I originally gave this three stars with the caveat that they tend to junk out after a year. ... I'm now only a couple months in and the latest unit is trash. ... Works great for about 12 months, then loses features one-by-one until it's no longer usable at about the 18 month mark . ... "
" ... Repurchased same one due to quality but this last one has failed. ... "
" ... Not working good ... "
" ... The device stopped charging after 2 months of use! ... "
" ... I’ve had it for two months and it stopped working. ... "
Charging
98charge, charging, headset, magnetic, proprietary
+54%
-46%
" ... I can't figure out some peoples problem with the charger - it's slick and easy to use. ... "
" ... It runs for 7 hours on single charge. ... "
" ... Lucky it charges quick. ... "
" ... It’s a great product with 7-8 hrs battery life after quick charge. ... "
" ... It connects easily to my iPhone, has never randomly disconnected, and the battery life on the recharging case and the headset is great! ... "
" ... I wish the charger was more generic as I need to carry a separate charger for the Voyager, my phone, my watch . ... "
" ... Can go multiple days without charging. ... "
" ... I let it set for several days, and decided to charge it giving it one last chance before I tossed it. ... "
Device Compatibility
86bluetooth, devices, connect, connects, disconnecting
+56%
-44%
" ... I use this with my Android phone and I don't have any issues with connecting. ... "
" ... I really like the ability to pair with two phones. ... I tested this by pairing it with both my phone and with a Windows laptop. ... "
" ... I use it in the car and office for work, I use it in my online classes for school, I use it to talk to family that live far away while I am cooking dinner . ... "
" ... Bought it for my GF - She loves it and it is easier to be around her when she is on the phone. ... "
" ... The only thing I would like better is being able to be a farther distance from phone. ... "
" ... I hope it's compatible with every other phone I get in the future. ... "
" ... I just started also using it paired with my laptop for video conferences - perfect! ... "
" ... Good thing I have access to the internet, otherwise I wouldn't have know how to connect this to my phone. ... "
Noise Cancellation
54cancelling, cancellation, background, background noise, canceling
+93%
-7%
" ... The noise cancelling function is great, the people I am speaking to are able to hear me without being distracted by noises around me. ... "
" ... It provides clarity and eliminates background noise. ... "
" ... sound quality great, noise cancelling great, comfort pretty darn good for its size. ... "
" ... It's durable, non irritating around the ear, noise cancelling and the volume is pretty loud. ... "
" ... The sound canceling works great. ... "
" ... Does a good job of decreasing background noise. ... "
" ... removes virtually ALL back ground noise. ... "
" ... Background noise buffer is really good. ... "
Fit
53ear, ear pieces, ear piece, magnetic, fall
+58%
-42%
" ... It fits well. ... "
" ... Great nose reduction and talk time makes up for the ear fit problem. ... "
" ... Among the different BT headset designs, this one delivers the most stable fit. ... The magnetic charger snaps into place nicely, which is an added bonus. ... "
" ... It comes with several interchangeable ear pieces to aid in finding one that fits best and is most comfortable. ... "
" ... • Doesn't need to be "pushed into" or "plugged into" your ear canal ... "
" ... The Voyager Legend fit comfortably on my ear and stays put. ... "
" ... My husband says it has a really good fit. ... "
" ... Fits my ear and like the features ... "
Headphones
41ear piece, love, best, plantronics, headsets
+80%
-20%
" ... this is the best quality earphone for skype & phone to have meetings . ... "
" ... i really like this headset. ... "
" ... This headset is a good headset. ... "
" ... One qualify wireless headset . ... "
" ... A great headphone ... "
" ... Ordered the Plantronics Voyager Legend headset and paid normal price for new headset and received two "used" and worn headsets. ... "
" ... Love this ear piece. ... "
" ... You can also mute the phone with a little button on the headset. ... "
Returns
33returned, replacement, told, another, sent
-100%
" ... $60 in the trash. ... "
" ... I need mine replaced, it's such a nuisance now. ... "
" ... This was returned. ... "
" ... I will shop for a different brand to replace this one. ... "
" ... I returned it and got another one and had the same problem. ... I ended up getting a refund. ... "
" ... Returned them the same day they arrived. ... "
" ... I bumped up to 2 stars . ... "
" ... I returned this one. ... "
Price
32money, waste, worth the money, worth, cost
+69%
-31%
" ... Comfortable but lousy sound quality for the price ... "
" ... For the price I could have gotten a new one. ... "
" ... Best Bluetooth for the money. ... "
" ... I feel I'm getting my monies worth out of it. ... "
" ... great cost and great product. ... "
" ... Get the Voyager 5200 or 5220, Both are worth the extra cost. ... "
" ... Good product, at a fair price. ... "
" ... The way better price than Best Buy. ... "
Build Quality
32broke, durable, plastic, lasted, break
+38%
-63%
" ... Arrived damaged, to large and bulky, very dissapointed ... "
" ... lasted about 6 months and fell apart. ... "
" ... I really wanted to like this little guy, but it fails on three major points: it won't charge unless I put a rubber band around it to hold it to the charger, it won't stay on my ear if I'm wearing my glasses, and the people on the other end of the line moan and groan about the poor sound quality. ... "
" ... Update: Dropped the rating down to 1 star now. ... "
" ... And one of them had a significant dent in the boom arm. ... "
" ... It is a poorly designed connector. ... I think it should just use a standard mini usb connector - which would probably be strong enough to keep the headset from falling off. ... "
" ... Have never dropped it or stepped on it - but yesterday, completely out of the blue, it broke at the swivel section. ... "
" ... Dents here and there. ... "
Ease of Use
27easy, use, easy to pair, controls, reception
+96%
-4%
" ... Easy to use, loud speaker, and long talk time. ... "
" ... The mute feature is easy to use. ... "
" ... Good sound quality and easy to use. ... "
" ... It's very easy to set up and use. ... "
" ... Easy to pair, easy to operate. ... "
" ... Getting a replacement is easy. ... "
" ... As a Senior Citizen, once I determined what features I wanted, it was easy to use. ... "
" ... Good quality, Easy to pair with phone. ... "
Marketplace
25seller, item, advertised, refurbished, new
+68%
-32%
" ... Received fast thru Amazon Prime. ... "
" ... I came back better than I expected. ... "
" ... worked as advertised ... "
" ... I have purchased and acquired many products for and through Amazon. ... All of which have been as described and advertised. ... I plan to use this service again for each new item I may need first. ... "
" ... Works as described . ... "
" ... Thanks AMAZON for good returns service! ... "
" ... As informed by seller!!! ... "
" ... sells for 99.99 at Verizon store. ... "
Controls
24mute, headset, controls, voice, volume
+46%
-54%
" ... It still works, technically, but the button only prompts for a voice command about a quarter of the time now. ... "
" ... The button that is supposed to hang up the call doesn't work either. ... "
" ... Probably poor quality control. ... "
" ... Awkward controls, crappy software to control features like the ridiculous auto answer when putting on ear. ... "
" ... - The on/off button is very difficult to activate with one hand while wearing it. ... "
" ... Cons sometimes it is hard to get it to sit around my ear and some of the button i do not use. ... "
" ... Now won't even respond to push button. ... "
" ... I read somewhere you can hold down the answer and mute buttons to clear but it does return. ... "
Network
18reception, connection, issues, times, signal
+44%
-56%
" ... I ordered one of these and immediately began having connectivity issues. ... "
" ... Frequently disconnects even when in very close range of phone. ... "
" ... If you walk away a few feet away from the phone,the reception is horrible! ... "
" ... Then after a couple months without warning it drops the phone connection. ... "
" ... Very limited range. ... "
" ... Now the negatives, the range is terrible. ... "
" ... Product did not connect and had awful reception. ... "
" ... Losing connection often and sometimes audio is scrambled. ... "
Volume
16volume, hear, low, yell, talk
+50%
-50%
" ... my only con is that the max volume is not too hi compared to others., ... "
" ... I could barely hear anything, its simply not loud enough. ... "
" ... I could be in a loud truck or out in the wind and still have a clear conversation on both ends. ... "
" ... then started making loud squelching sounds whenever answering. ... "
" ... if i talk loud, not yell, but speak much louder than i want to on the phone, then they can hear me. ... "
" ... My only complaint is that it picks up a certain frequency range that makes things LOUD for the person you're on the phone with. ... "
" ... Max volume is a little low for outdoor use. ... "
" ... This one has low volume. ... "
Software Platform
16android, update, devices, button, work
+38%
-63%
" ... The software is not stable, but you only need it for changing settings. ... "
" ... There are hundreds of complaints on the web but no working solutions. ... "
" ... But instead of offering to replace it with a different model he wanted me to download apps, check with other phones, etc. ... "
" ... But the biggest issue is that the headset disconnects from my Android phone at the worst possible times. ... "
" ... - While using gps navigation like apple maps or google maps it does not properly communicate with Iphone6 so voice instructions do not transmit (this is never a problem with the E50 or M70) which defeats the feature of hands-free driving. ... "
" ... Alas, I did not read clearly enough and it is only for Android. ... "
" ... It won't work with my voip mobile phone app at all. ... "
" ... Other side party kept asking me to repeat myself. ... "
Cables
16cord, short, charger, charging, charge
+50%
-50%
" ... The proprietary charging cable is a hassle and have to buy extra cables and adapters to really be useful. ... "
" ... There was no charger, no USB cable, no eartips in the box. ... "
" ... DISLIKES: the charging cable it comes with doesn't attach properly and is almost useless. ... That and it's a propriatery connection so it adds another cable to what you need to pack when traveling. ... "
" ... The cord is too short to sit it anywhere while it is charging . ... "
" ... The headset falls off the charge cable ... the proprietary magnet connector on the included 12" charge cable is not strong enough to hold the dangling headset, and laying the headset on the floor is unhygienic. ... It is a poorly designed connector. ... Maybe it should just have a normal length cable to give the option of keeping it on a desk or anything that doesn't have an outlet at desk height. ... I thought about keeping it because no one complained about voice quality, but it is very frustrating that it continuously falls off the cable. ... I have a small table, and when I connect the usb side to the computer and move it a bit, the short cable dangles, and the headset falls off it. ... And you can't use it on the wall because again, the cable dangles and the headset falls off it. ... "
Delivery
15arrived, open, item, fast delivery, delivered
+67%
-33%
" ... These came very quickly. ... "
" ... delivered on time, works as advertised, would order again ... "
" ... Product arrived as described and work very well . ... Arrived on time , in good condition . ... "
" ... But it did arrive in a timely manner and works. ... "
" ... Received few days ago, just open the box yesterday. ... "
" ... Exactly what I needed and fast delivery ... "
" ... The delivery comment was "Your package was delivered. ... Well, I rushed home because I had no idea who it was delivered to. ... "
" ... Fast delivery clean refurbished. ... "
Size
12size, pocket, also, holds, desk
+83%
-17%
" ... I find that very handy. ... "
" ... Size - it's big. ... For its size, it's surprisingly light. ... "
" ... Lightweight and easy to use. ... "
" ... I also use it with my phone at my desk and when traveling. ... "
" ... I work from home and an office in the city, so having a portable headset is a must. ... "
" ... I accidentally left it in my pocket. ... "
" ... Its also great that its so light I can carry it everywhere so can call whenever I need to ... "
" ... It holds a great charge and is also a very nice size- small enough to be extremely compact and large enough to easily pick up to place on ear. ... "
Ports
11micro usb, port, headset, charger, charge
+45%
-55%
" ... It didn't come with usb adapter. ... "
" ... Be aware this is earpiece with USB charger cord only. ... "
" ... Additionally, it did not have the 110 volt wall USB unit. ... "
" ... I held off for a long time because they had switched the previous micro-usb charging port to the magnetic proprietary port. ... It's not as much of an issue as I thought it would be, but it would still be much easier to use micro-usb. ... "
" ... There was no charger, no USB cable, no eartips in the box. ... "
" ... It is a poorly designed connector. ... I have a small table, and when I connect the usb side to the computer and move it a bit, the short cable dangles, and the headset falls off it. ... "
Earbuds
9ear pieces, ear piece, different, buds, bud
+89%
-11%
" ... Came with ear pieces of different sizes which is nice. ... "
" ... • Doesn't need to be "pushed into" or "plugged into" your ear canal ... "
" ... I've tried several different bluetooth ear buds but this one is by far the best of all I have tried. ... "
" ... Good ear piece. ... "
" ... I did a thorough review of blue tooth ear buds. ... "
" ... It is one of the best ear pieces I've used ... "
" ... Can't get either of the 3 sizes of earpiece to fit right (wish they were more like the ear pieces on regular earphones that I have bought for $10). ... "
" ... Love these ear pieces, I just keep losing, misplacing them. ... "
Defective Delivery
9refurbished, unit, defective, box, used
+11%
-89%
" ... Also I had to buy a second one as the first one I ordered was probably a defective piece right out of the box and did not charge at all. ... "
" ... Received a defective unit!!! ... "
" ... Didn’t even open box. ... "
" ... I’ve had one before and it works great, but this one had to be refurbished or a defective one. ... "
" ... Received a used , scratched item. ... "
" ... I received a replacement (a refurbished unit) and it also does not work ... "
" ... I had it replaced when I first got it because I thought I had received a bad unit but the second one did exactly the same thing. ... "
" ... Item purchased was refurbished. ... Maybe the seller didn’t provide a reliable refurbished product. ... "
Features
9easy to use, one, feature, new, mute
+100%
" ... Fits my ear and like the features ... "
" ... It's quite comfortable and has great features! ... "
" ... I love that feature!! ... "
" ... But, I wanted one that would give me some safety as well as more features. ... "
" ... The mute feature is easy to use. ... "
" ... As a Senior Citizen, once I determined what features I wanted, it was easy to use. ... Very advanced options that I did not need but am now working in a simpler mode. ... "
" ... Some of the new features are convenient. ... "
Capacity
8room, phone, one, house, office
+63%
-38%
" ... Got home and it was on my front porch. ... "
" ... Now, I can answer or deny callers without interrupting others in the room. ... "
" ... it is so convenient that I use it in the house, when I'm shopping, while I'm driving. ... "
" ... My house is like the Bermuda Triangle of wireless transmission. ... So far, I'm doing okay with the Voyager Legend, but I did have one possible hiccup when my phone was in the computer room and I was pacing somewhere else. ... "
" ... I use it in the car and office for work, I use it in my online classes for school, I use it to talk to family that live far away while I am cooking dinner . ... "
Apps
8work, software, phone app, button, voice
+63%
-38%
" ... - Phone app doesn't really have any function, I was hoping it can work like Bose's app, allowing you to change setting and disconnect devices from the phone app. ... "
" ... Theren app that can help you learn about the device. ... "
" ... You can quickly get the battery time remaining by pressing a button or checking the app on your phone. ... "
" ... PS, if you download the app, enable HD audio, it doesn't cut your talk time down by that much and it's so worth it 👍👍 ... "
" ... It's what I expected & it's just right for my android ... "
Product As Described
8described, works, expected
+100%
" ... Product is as advertised. ... "
" ... Works perfectly and as described. ... "
" ... All of which have been as described and advertised. ... "
" ... I came back better than I expected. ... "
" ... Works as expected ... "
" ... worked as advertised ... "
" ... Works as described . ... "
" ... They work perfectly as advertised. ... "
Design
8look, good, feels, design, voyager
+75%
-25%
" ... No reason to look further. ... "
" ... Overall, the Voyager Legend feels and sounds great. ... "
" ... Looks good and fits great but the connection is terrible. ... "
" ... One of the most elegant and excelkent device . ... "
" ... Appearance - Well, it's certainly noticeable. ... The whole little magnetic thingy is cool. ... "
Overall performance
7job
+100%
" ... Does the job. ... "
" ... However, the performance vastly outweighs the ergonomics for this unit. ... "
" ... I have purchased and used this exact model with over one year of use and excellent performance. ... "
" ... Multitasking is much easier ... "
" ... My best acquisition for my job. ... "
Water Resistance
7one, sound, rain, proof, like
+86%
-14%
" ... It sounds great, haven't had others tell me I was breaking up or sound underwater or even sound like an air tunnel, like other earpieces I've tried. ... "
" ... This one fits so comfortably, I forget that it's there, I almost got in the shower without taking it off the other day. ... "
" ... The only reason I had to buy this one is that I had my last Voyager Legend in my pocket when I flipped a canoe ... "
" ... So comfortable that several times ended up with it in the shower! ... "
" ... I used another on my bicycle, rain or shine. ... "
Clarity
6crystal, clarity
+100%
" ... People say I’m crystal clear I’m talking to. ... "
" ... Clarity is great. ... "
" ... excellent quality and clarity ... "
" ... It is crystal clear. ... "
For Travel
5well, need, headset, case, work
+100%
" ... I have need using headset for ten years on the road for work. ... "
" ... I wasn't sure about travelling with the case at first - why do I need to carry a headset case as well as the headset? ... "
" ... I also use it with my phone at my desk and when traveling. ... "
" ... I bought the traveling case for it as well and am very pleased with the combo. ... "
" ... I work from home and an office in the city, so having a portable headset is a must. ... "
For Running
5running, riding, listen, run, ear
+100%
" ... I work in construction running equipment, driving truck nice cancellation is awesome! ... "
" ... Use it everyday, not just to talk on the phone, but also to listen to audio books on the treadmill. ... "
" ... It fits over the ear and behind the ear and you can use it when you are doing sports or riding a bicycle as it will not fall out. ... "
" ... I highly recommend these headsets. ... "
" ... I even use it under my headband to listen to books and music when I go running! ... "
For Kids
5kids, hear, wife, sound quality, husband
+100%
" ... I love the sound quality and the fact that others can still hear me over the kids! ... "
" ... My husband loves! ... "
" ... Wife loves it. ... "
" ... My husband loves his also. ... "
Drivers
5driver, works, work, husband, use
+100%
" ... Are use this product to work I am a truck driver it works good ... "
" ... I bought this before for my husband he is a truck driver and he really loved it. ... "
" ... Works great for over-the -road truck driver. ... "
" ... The perfect Bluetooth for a truck a driver. ... "
" ... My I got this for my husband who’s a truck driver. ... "
Hair
5time, old, noise, beard, years
+40%
-60%
" ... My old Legend never cut-out. ... "
" ... Cuts out noise and feedback. ... "
Firmware
4tried, even, iphone
-100%
" ... I've tried upgrading firmware and it didn't help. ... "
" ... i tried updating the firmware and doesnt seem to correct any of the of the problems. ... "
" ... I tried doing a firmware upgrade to the device, made sure my iPhone was all up to date, and even tried it with a new iPhone 8, but still had the same problem. ... "
Band
4band, rubber, lasted, going, fit
+50%
-50%
" ... lasted about 6 months and fell apart. ... "
" ... I really wanted to like this little guy, but it fails on three major points: it won't charge unless I put a rubber band around it to hold it to the charger, it won't stay on my ear if I'm wearing my glasses, and the people on the other end of the line moan and groan about the poor sound quality. ... "
USB
4usb, would, much, adapter, wall
+25%
-75%
" ... It didn't come with usb adapter. ... "
" ... Additionally, it did not have the 110 volt wall USB unit. ... "
" ... It's not as much of an issue as I thought it would be, but it would still be much easier to use micro-usb. ... "
Cleaning
4yucky, use, part, hard, gets
+75%
-25%
" ... Admittedly, I haven't had an opportunity to use it outside while walking/jogging, but I'm confident it will retain classic Plantronics clean sound. ... "
" ... Fast delivery clean refurbished. ... "
Weight
4light, size, ear, comfortable
+75%
-25%
" ... I like this product because it is light weight and comfortable in my ear. ... "
" ... For its size, it's surprisingly light. ... "
Setup
3instructions
+100%
" ... Updates the software and reread the instructions and now it is fantastic. ... "
" ... I am not tech savvy. ... "
" ... The sound is excellent in both directions. ... "
Original Product
3refurbished
+67%
-33%
" ... This is new and not refurbished like some have written. ... "
" ... I have both the Legend and the 5200. ... "
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Specifications
Connectivity
Bluetooth: Yes