Last Updated: November 24, 2018 (Refresh Now)
Plantronics M180 Wireless Bluetooth Headset for All Smartphones Gold
Last Updated: November 24, 2018 (Refresh Now)
7.6
SCORE
/10
Total Reviews
999
Old Reviews
324
Unverified
31
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GPS
Review Analysis - 644 recent, verified reviews
Detailed Mode
Sound Quality
120hear, clear, noise, background noise, talking
+73%
-27%
" ... 4)The sound quality is excellent (I can hear the person I am talking to loud and clear, and they can hear me loud and clear also). ... "
" ... Good battery backup , good audio quality (even listening to music ) , nice looks. ... "
" ... The sound is clear when I speak and when I'm speaking to others. ... "
" ... Good sound quality and no complaints from people I'm talking to about sound quality. ... "
" ... Sound quality is good but not perfect. ... "
" ... Sound is clear. ... "
" ... The sound is very clear. ... "
" ... They work really well and have a real high quality sound. ... "
Call quality
114call, calls, voice, answer, talk
+48%
-52%
" ... it's all good except everyone I talk to says they can hear themselves echoing. ... "
" ... "I can't hear you!" ... "
" ... Tried adjusting the volume, have all the way down the the person on the other end still hears an echo. ... "
" ... Have had it for two days and everyone I talked to complains of hearing an echo of their own voice. ... "
" ... It's just meant for phone calls and I don't take calls when I'm trying to get away from y'all! ... "
" ... There's a problem with the noise and people do not hear me well ... "
" ... It often drops calls randomly as well. ... "
" ... I work a lot with my phone and tried to use this headset in the office but the other side hears other people and noise louder than me. ... "
Bluetooth
103plantronics, headset, m180, bt, blue tooth
+70%
-30%
" ... This is my 1st ever Bluetooth, and it just arrived yesterday. ... So far I really like this Bluetooth, and how well it works. ... "
" ... My friend loves his Bluetooth. ... "
" ... This is my second earpiece from Plantronics. ... "
" ... Best Bluetooth I have ever owned. ... "
" ... Other, less expensive, bluetooth units I have do the same thing so it could be my iphone, I'm not sure. ... "
" ... very happy with this bluetooth device. ... "
" ... This Bluetooth product supports my review. ... "
" ... I have tried so many different Bluetooth headsets, and this one is really the best. ... "
Comfort
85comfortable, wearing, earpiece, fits, comfort
+82%
-18%
" ... 3)It is small, lightweight, remains in my ear comfortably without the over the ear hook being needed. ... "
" ... It has 4 different ear pieces to choose from for comfort. ... "
" ... Very happy with this Bluetooth, the fit feels right. ... "
" ... Perfect for hands-free experience without being intrusive. ... I currently have seven ear pieces that I use at any given moment. ... "
" ... -Super light and comfortable ... "
" ... Great fit in the ear. ... "
" ... Bought this for my wife - She's very happy with it, as t is comfortable and allows her to speak safely (hands free) on the phone while driving. ... "
" ... I would recommend this ear piec ... "
Device Compatibility
80headset, iphone 7, paired, iphone 6s, bluetooth
+43%
-57%
" ... Severe echo when using with my iPhone 7. ... "
" ... Could not connect to the Iphone 6 Plus. ... "
" ... This doesn't seem compatible with the new IPhone 8 Plus. ... Got a new iPhone 8 Plus and it won't pair :( ... "
" ... I purchased it to use when doing my power walk each day, but it doesn't have the ability to pause and restart your audiobook. ... "
" ... and I turn it on but my androi device does not recognize it . ... "
" ... And didn't connect to my S8 straight out of the box. ... "
" ... Don't work the best with iphone, sometimes has connection issue on first try. ... "
" ... Had issues staying connected with my iPhone7 and Galaxy at the same time. ... "
Product Reliability
57years, lost, working, stopped working, plantronics
+42%
-58%
" ... The M180 stopped working one month after I received it. ... "
" ... I think it must be a faulty product. ... Three stars because the two that work properly deserve a 5. ... "
" ... Well, after 7 months of never speaking of this thing again, she is angry. ... "
" ... Bought this for my husband and it has stopped working I have contacted them but have had no reply back from them as of yet that is why I have only give one star ... "
" ... I've had this Bluetooth for less than 6 months and it was great until 3 days ago when it decided to quit charging. ... "
" ... For so much money 2 months of work I'm disappointed. ... "
" ... Why me always getting non working items. ... "
" ... I look up the bluetooth settings of the laptop and there's an error message stating that it is not connected and to check the device. ... "
Battery Life
54battery, talk time, hours, charge, 7 hours
+80%
-20%
" ... Much to my surprise it responded to the charge. ... Charged it and am still using it. ... "
" ... Battery life 8 hours is good enough for few days usage. ... "
" ... Battery last for nice amount of time. ... "
" ... It lasts a long time ... "
" ... -Long-life battery ... "
" ... Comfortable in the ear and good battery life. ... "
" ... has very good battery on standby ... "
" ... The sound is very clear and the battery lasts a decent amount of time. ... "
Price
45money, reasonable, great product, waste, value
+87%
-13%
" ... It the my best highly recommended buy buy ... "
" ... Best headset you can get for the price . ... "
" ... Price point is acceptable for the features and quality being offered. ... "
" ... These are good headsets and great for the price. ... "
" ... good choice for price ... "
" ... It's clear and concise and the price is reasonable. ... "
" ... For the price, you can't beat it. ... "
" ... Good for the price ... "
Fit
44fit, fits, pocket, securely, stays
+80%
-20%
" ... Very happy with this Bluetooth, the fit feels right. ... "
" ... Great fit in the ear. ... "
" ... Adjustable fit using ear gels ... "
" ... perfect fit and compact. ... "
" ... Works as expected, fits perfect ... "
" ... It fits comfortably in my ear. ... "
" ... I keep this in my pocket at all times. ... "
" ... Fits in ear well. ... "
Volume
35loud, hear, beep, louder, clear
+46%
-54%
" ... "I can't hear you!" ... "
" ... I wish it could turn up louder. ... "
" ... Tried adjusting the volume, have all the way down the the person on the other end still hears an echo. ... "
" ... If you want people to hear you while you are driving or in a crowded area , forget about it ... "
" ... No fiddling with the volume or position makes a difference. ... "
" ... I can barely hear people on the other end. ... "
" ... Volume all depends on the placement of the earpiece. ... "
" ... Also, it only has a few preset volume options, and the lowest volume is hardly discernible from the highest volume ... "
Ease of Use
33easy, use, easy to set, easy to pair, easy to connect
+94%
-6%
" ... Easy to use. ... "
" ... Makes is easy to talk to my son on the way home . ... "
" ... Too easy to hit other buttons, but otherwise works well. ... "
" ... Works great and easy to find because it's white. ... "
" ... Easy to set up. ... "
" ... Easy to connect to my Samsung phone. ... "
" ... Easy to use. ... "
" ... It's also easy to sink and program. ... That feature is also easy to set up. ... "
Noise Cancellation
32cancelling, background noise, cancellation, canceling, reduction
+59%
-41%
" ... Noise cancelling is great, battery life is great, voice quality is great. ... "
" ... The noise cancelation is amazing and I get no complaints from any callers. ... "
" ... Noise cancelling works great. ... "
" ... Stays in my ears and is noise cancelling. ... "
" ... Noise cancelling works well for at least wind. ... "
" ... Still doesn't compare with the Plantronics in the $70 range in terms of staying in place, comfort or noise canceling. ... "
" ... Volume is great as well as noise cancelling. ... "
" ... Good noise cancellation ... "
Design
31white, looks, design, color, white with gold
+77%
-23%
" ... 2)The color-(I ordered the gold, but it is actually White with just a thin gold trim on it that you can't even see when it's in your ear. ... "
" ... Also, I really like the white and gold color it comes in. ... "
" ... Not crazy about the white color, Picture looks silver. ... "
" ... Design is simple yet nice. ... "
" ... The "Gold" model is actually white with gold trim. ... The picture looked like a shiny surface of light gold but if you look closely it is just plaon shiny white. ... I like the bronze better but this may be desirable, just realize it is white not gold. ... "
" ... I've been back and forth between the two and the M180 is nicer. ... "
" ... I do like the beautiful design, lightweight, fast connecting to phone. ... "
" ... although I love this headset, it is NOT gold in color. ... The front is white and the back of it is gold. ... "
Charging
31charging, charger, charged, talk time, stopped charging
+65%
-35%
" ... Much to my surprise it responded to the charge. ... Charged it and am still using it. ... "
" ... I love it easy to pair to my galaxy 7 phone charging I fast, listening to people is clear. ... "
" ... Holds charge for a long time and looks discreet. ... "
" ... use a standard charger ... "
" ... This item comes with a USB to computer cord to recharge, but I tried it with my electrical plug in cord I used with my last one and it did great recharging. ... "
" ... It was charging! ... "
" ... Fast charge time, under 1 hour. ... "
" ... Talk time is several hours, and then it re-charges quickly. ... "
Headphones
29plantronics, earpiece, ear, bt, m165
+79%
-21%
" ... Great little headset. ... "
" ... This is my second earpiece from Plantronics. ... "
" ... I have had a number of Plantronics headsets. ... "
" ... I got these as a replacement for my last Plantronics earpiece. ... "
" ... I have many BT headphones of ALL price ranges including ones that cost hundreds and none can compete with M165 and M180. ... "
" ... This is my 10th pair of this headset. ... "
" ... Best, inexpensive headset I have found. ... "
" ... Other than that it's a great headset… ... "
Marketplace
25works as expected, white, thank, received, looks
+76%
-24%
" ... Works as expected ... "
" ... Not crazy about the white color, Picture looks silver. ... "
" ... Is a great product .thank you ... "
" ... The picture looked like a shiny surface of light gold but if you look closely it is just plaon shiny white. ... "
" ... I did and the replacement came next business day. ... "
" ... Works as stated. ... "
" ... thank you Tammy Jones ... "
" ... Very good product , will buy again ... "
Controls
21volume, buttons, volume control, call, siri
+43%
-57%
" ... Tried adjusting the volume, have all the way down the the person on the other end still hears an echo. ... "
" ... No siri function. ... "
" ... I just received my unit yesterday and I can not get it to accept incoming calls either verbally OR with the button. ... "
" ... - The Plantronics M180 volume control is clumsy & never got Siri to a low enough volume. ... "
" ... Had to return my first one due to the Volume, and Power Buttons malfunctioning. ... Up & Down buttons for Volume only cause the volume to increase. ... Power button doesn't always turn device on, or turn it off. ... "
" ... Cons: *Volume is difficult to control, extremely small buttons. ... "
" ... 1) When you hold down the button to bring up Siri, the earpiece says to wait 2 seconds for a beep, then let go and Siri comes on. ... If you hold the button too long, it doesn't always connect properly. ... 2) When I finish a call and press the button to disconnect, the disconnection beep is SO SOFT that, again, I CAN'T HEAR IT!!! ... "
" ... Half the time it does not answer nor does Siri activate, constantly turns off when pushing button and then when I turn back on, says it needs to pair . ... "
Returns
19returning, replacement, send, returned, process
+21%
-79%
" ... Will be returning. ... "
" ... Returning it for a refund. ... "
" ... So far i have ordered 2 and sent both ... "
" ... This one was returned. ... "
" ... Had to call and get a replacement . ... "
" ... stopped working had to return it sorry ... "
" ... I am returning it. ... "
" ... I would totally return this if I could. ... "
Size
15pocket, fit, easy, style, size
+100%
" ... Really small and very portable. ... "
" ... I like the color which makes it easier to find in a dark purse. ... "
" ... size and style of the headset are very nice and practical as well. ... "
" ... perfect fit and compact. ... "
" ... I forgot it in pocket. ... "
" ... Wonderful small device. ... Might be too small for carrying around on you (I can see it as easy to lose). ... "
" ... Small but powerful. ... "
" ... managed to drop it out of my pocket and ran it over with the car! ... "
Delivery
13time, shipped, received, described, arrived on time
+77%
-23%
" ... This is my 1st ever Bluetooth, and it just arrived yesterday. ... "
" ... I did and the replacement came next business day. ... "
" ... was shipped on time and in good condition. ... "
" ... It's also pretty durable and a great value for the product delivered! ... "
" ... Arrived on time. ... "
" ... Got delivered on time and works great ... "
" ... Works as described and shipped quickly. ... "
" ... Product received as described. ... "
Network
12distance, reconnects, reception, loses, feet
+25%
-75%
" ... Reception is very poor ... "
" ... drops for no reason too often. ... "
" ... AT FIRST IT HAD SOME CONNECTIVITY ISSUES. ... "
" ... Long story short, I keeps disconnecting and has problems reconnecting. ... I've noticed that for both, if I walk out of range, become disconnected, then walk back within range the M180 will not automatically reconnect. ... "
" ... It's constantly saying "lost connection" and then seconds later "device connected" and that happens a lot . ... "
" ... Loses connection all the time. ... "
" ... Reception was sketchy at best and did not live up to Plantronic's usual standards. ... "
" ... It CONSTANTLY looses connection and is reconnecting with the phone (even w/ the phone in your hand - so "distance" is not the cause), and while it reconnects during a call, seconds go by without hearing the other person. ... "
Build Quality
11loose, ripped, earpiece, white with gold, wearing
+55%
-45%
" ... 2)The color-(I ordered the gold, but it is actually White with just a thin gold trim on it that you can't even see when it's in your ear. ... "
" ... Very happy with this Bluetooth, the fit feels right. ... "
" ... Has survived some degree of abuse ... "
" ... One of the best headsets I've used and also very durable! ... "
" ... flexible Just what I was looking for. ... "
Product As Described
10works as expected, white, looks, gold, described
+90%
-10%
" ... Works as expected ... "
" ... Not crazy about the white color, Picture looks silver. ... "
" ... The picture looked like a shiny surface of light gold but if you look closely it is just plaon shiny white. ... "
" ... Works as stated. ... "
" ... The item as described. ... "
" ... Works as expected. ... "
" ... Product received as described. ... "
" ... Works as advertised ... "
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