Last Updated: November 24, 2018 (Refresh Now)
Plantronics M180 Universal Noise Cancelling Wireless Bluetooth Headset Grey
Last Updated: November 24, 2018 (Refresh Now)
7.6
SCORE
/10
Total Reviews
999
Old Reviews
286
Unverified
32
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Review Analysis - 681 recent, verified reviews
Detailed Mode
Sound Quality
129hear, clear, noise, background noise, talking
+73%
-27%
" ... The sound is good enough for phone calls, but I wouldn't want to wear it in a noisy environment. ... "
" ... Good quality with sound and no complaints on voice clarity. ... "
" ... Great sound quality. ... "
" ... You can listen to music/video with this earpiece. ... "
" ... 4)The sound quality is excellent (I can hear the person I am talking to loud and clear, and they can hear me loud and clear also). ... "
" ... Good battery backup , good audio quality (even listening to music ) , nice looks. ... "
" ... The sound is clear when I speak and when I'm speaking to others. ... "
" ... Good sound quality and no complaints from people I'm talking to about sound quality. ... "
Call quality
123call, calls, voice, answer, incoming
+48%
-52%
" ... The advertising says it announces calls, the Plantronics App says it announces calls, IT DOES NOT ANNOUNCE CALLS. ... Call quality poor. ... "
" ... This lasted about 12 days then would disconnect while on calls. ... "
" ... it's all good except everyone I talk to says they can hear themselves echoing. ... "
" ... Speaking voice commands barely work! ... Youll have to talk louder than usual and puts strain on your voice ... "
" ... When answering, it disconnects from phone. ... You have ro re connect to use after answering a call. ... "
" ... "I can't hear you!" ... "
" ... Tried adjusting the volume, have all the way down the the person on the other end still hears an echo. ... "
" ... Have had it for two days and everyone I talked to complains of hearing an echo of their own voice. ... "
Bluetooth
110plantronics, headset, m180, bt, blue tooth
+72%
-28%
" ... Best blue tooth brand. ... "
" ... In fact, it works so well, I use it in the car instead of my cars bluetooth speaker. ... "
" ... Bluetooth worked as expected. ... "
" ... Easy to pair with your phone or other devices. ... "
" ... This is my 1st ever Bluetooth, and it just arrived yesterday. ... So far I really like this Bluetooth, and how well it works. ... "
" ... My friend loves his Bluetooth. ... "
" ... This is my second earpiece from Plantronics. ... "
" ... Best Bluetooth I have ever owned. ... "
Comfort
90comfortable, wearing, earpiece, fits, comfort
+80%
-20%
" ... Good sound quality, great battery life, and is very comfortable to wear. ... "
" ... 3)It is small, lightweight, remains in my ear comfortably without the over the ear hook being needed. ... "
" ... It has 4 different ear pieces to choose from for comfort. ... "
" ... Very happy with this Bluetooth, the fit feels right. ... "
" ... Perfect for hands-free experience without being intrusive. ... I currently have seven ear pieces that I use at any given moment. ... "
" ... -Super light and comfortable ... "
" ... Great fit in the ear. ... "
" ... Bought this for my wife - She's very happy with it, as t is comfortable and allows her to speak safely (hands free) on the phone while driving. ... "
Device Compatibility
84call, iphone 7, paired, iphone 6s, bluetooth
+42%
-58%
" ... Did not work properly with my iPhone,keep disconnecting. ... "
" ... When answering, it disconnects from phone. ... "
" ... Severe echo when using with my iPhone 7. ... "
" ... Could not connect to the Iphone 6 Plus. ... "
" ... This doesn't seem compatible with the new IPhone 8 Plus. ... Got a new iPhone 8 Plus and it won't pair :( ... "
" ... I purchased it to use when doing my power walk each day, but it doesn't have the ability to pause and restart your audiobook. ... "
" ... and I turn it on but my androi device does not recognize it . ... "
" ... And didn't connect to my S8 straight out of the box. ... "
Product Reliability
61years, lost, working, stopped working, plantronics
+41%
-59%
" ... First one lasted maybe 2-3 days and the second received after I returned the first one lasted about the same . ... "
" ... Worked for six months then stopped taking a charge. ... "
" ... Liked it and it generally worked well until about 11 months after purchase. ... "
" ... The M180 stopped working one month after I received it. ... "
" ... I think it must be a faulty product. ... Three stars because the two that work properly deserve a 5. ... "
" ... Well, after 7 months of never speaking of this thing again, she is angry. ... "
" ... Bought this for my husband and it has stopped working I have contacted them but have had no reply back from them as of yet that is why I have only give one star ... "
" ... I've had this Bluetooth for less than 6 months and it was great until 3 days ago when it decided to quit charging. ... "
Battery Life
61battery, charge, hours, talk time, 7 hours
+77%
-23%
" ... I get about 6 hours of call time per charge. ... Charges in 20-30 minutes. ... "
" ... It is very clear, the battery life charges to 7 hours and it's very lightweight. ... There is a voice when you turn it on that will let you know that it is on, how much battery you can expect and also if you are paired. ... "
" ... Much to my surprise it responded to the charge. ... Charged it and am still using it. ... "
" ... Battery life 8 hours is good enough for few days usage. ... "
" ... Battery last for nice amount of time. ... "
" ... It lasts a long time ... "
" ... -Long-life battery ... "
" ... Comfortable in the ear and good battery life. ... "
Price
45money, reasonable, spent, great product, waste
+87%
-13%
" ... It the my best highly recommended buy buy ... "
" ... Best headset you can get for the price . ... "
" ... Price point is acceptable for the features and quality being offered. ... "
" ... These are good headsets and great for the price. ... "
" ... good choice for price ... "
" ... It's clear and concise and the price is reasonable. ... "
" ... For the price, you can't beat it. ... "
" ... Good for the price ... "
Fit
44fit, fits, pocket, securely, stays
+80%
-20%
" ... Very happy with this Bluetooth, the fit feels right. ... "
" ... Great fit in the ear. ... "
" ... Adjustable fit using ear gels ... "
" ... perfect fit and compact. ... "
" ... Works as expected, fits perfect ... "
" ... It fits comfortably in my ear. ... "
" ... I keep this in my pocket at all times. ... "
" ... Fits in ear well. ... "
Volume
39loud, hear, beep, louder, clear
+46%
-54%
" ... And I only use this headset on the lowest volume scale, just one bar, since is too loud on my iPhone ... "
" ... Youll have to scream it out very loud in order for it to answer the phone. ... "
" ... "I can't hear you!" ... "
" ... I wish it could turn up louder. ... "
" ... Tried adjusting the volume, have all the way down the the person on the other end still hears an echo. ... "
" ... If you want people to hear you while you are driving or in a crowded area , forget about it ... "
" ... No fiddling with the volume or position makes a difference. ... "
" ... I can barely hear people on the other end. ... "
Charging
37charging, charger, hours, charges, charged
+62%
-38%
" ... I get about 6 hours of call time per charge. ... Charges in 20-30 minutes. ... "
" ... It is very clear, the battery life charges to 7 hours and it's very lightweight. ... "
" ... Much to my surprise it responded to the charge. ... Charged it and am still using it. ... "
" ... I love it easy to pair to my galaxy 7 phone charging I fast, listening to people is clear. ... "
" ... Holds charge for a long time and looks discreet. ... "
" ... use a standard charger ... "
" ... This item comes with a USB to computer cord to recharge, but I tried it with my electrical plug in cord I used with my last one and it did great recharging. ... "
" ... It was charging! ... "
Ease of Use
35easy to use, use, easy to set, setup, easy to pair
+94%
-6%
" ... Very easy to set up and to use, and the voice prompts are very handy ... "
" ... Easy to use. ... "
" ... Makes is easy to talk to my son on the way home . ... "
" ... Too easy to hit other buttons, but otherwise works well. ... "
" ... Works great and easy to find because it's white. ... "
" ... Easy to set up. ... "
" ... Easy to connect to my Samsung phone. ... "
" ... Easy to use. ... "
Noise Cancellation
35cancelling, background noise, cancellation, canceling, reduction
+54%
-46%
" ... Noise cancelling is great, battery life is great, voice quality is great. ... "
" ... The noise cancelation is amazing and I get no complaints from any callers. ... "
" ... Noise cancelling works great. ... "
" ... Stays in my ears and is noise cancelling. ... "
" ... Noise cancelling works well for at least wind. ... "
" ... Still doesn't compare with the Plantronics in the $70 range in terms of staying in place, comfort or noise canceling. ... "
" ... Volume is great as well as noise cancelling. ... "
" ... Good noise cancellation ... "
Design
33looks, white, design, color, white with gold
+79%
-21%
" ... Oh and THEY LOOK GREAT! ... "
" ... 2)The color-(I ordered the gold, but it is actually White with just a thin gold trim on it that you can't even see when it's in your ear. ... "
" ... Nice design and looks well built ... "
" ... Also, I really like the white and gold color it comes in. ... "
" ... Not crazy about the white color, Picture looks silver. ... "
" ... Design is simple yet nice. ... "
" ... The "Gold" model is actually white with gold trim. ... The picture looked like a shiny surface of light gold but if you look closely it is just plaon shiny white. ... I like the bronze better but this may be desirable, just realize it is white not gold. ... "
" ... I've been back and forth between the two and the M180 is nicer. ... "
Headphones
31earpiece, plantronics, ear, headsets, bt
+81%
-19%
" ... This is an great headset. ... "
" ... You can listen to music/video with this earpiece. ... "
" ... Great little headset. ... "
" ... This is my second earpiece from Plantronics. ... "
" ... I have had a number of Plantronics headsets. ... "
" ... I got these as a replacement for my last Plantronics earpiece. ... "
" ... I have many BT headphones of ALL price ranges including ones that cost hundreds and none can compete with M165 and M180. ... "
" ... This is my 10th pair of this headset. ... "
Marketplace
25picture, works as expected, white, thank, looks
+76%
-24%
" ... Works as expected ... "
" ... Not crazy about the white color, Picture looks silver. ... "
" ... Is a great product .thank you ... "
" ... The picture looked like a shiny surface of light gold but if you look closely it is just plaon shiny white. ... "
" ... I did and the replacement came next business day. ... "
" ... Works as stated. ... "
" ... thank you Tammy Jones ... "
" ... Very good product , will buy again ... "
Controls
23volume, buttons, call, volume control, siri
+43%
-57%
" ... Tried adjusting the volume, have all the way down the the person on the other end still hears an echo. ... "
" ... No siri function. ... "
" ... I just received my unit yesterday and I can not get it to accept incoming calls either verbally OR with the button. ... "
" ... - The Plantronics M180 volume control is clumsy & never got Siri to a low enough volume. ... "
" ... Had to return my first one due to the Volume, and Power Buttons malfunctioning. ... Up & Down buttons for Volume only cause the volume to increase. ... Power button doesn't always turn device on, or turn it off. ... "
" ... Cons: *Volume is difficult to control, extremely small buttons. ... "
" ... 1) When you hold down the button to bring up Siri, the earpiece says to wait 2 seconds for a beep, then let go and Siri comes on. ... If you hold the button too long, it doesn't always connect properly. ... 2) When I finish a call and press the button to disconnect, the disconnection beep is SO SOFT that, again, I CAN'T HEAR IT!!! ... "
" ... Half the time it does not answer nor does Siri activate, constantly turns off when pushing button and then when I turn back on, says it needs to pair . ... "
Returns
22returning, replacement, returned, send, second
+18%
-82%
" ... Too late to return now. ... "
" ... First one lasted maybe 2-3 days and the second received after I returned the first one lasted about the same . ... "
" ... Since I don't have anything registered, I can't request a replacement. ... "
" ... Will be returning. ... "
" ... Returning it for a refund. ... "
" ... So far i have ordered 2 and sent both ... "
" ... This one was returned. ... "
" ... Had to call and get a replacement . ... "
Size
15pocket, fit, easy, style, size
+100%
" ... Really small and very portable. ... "
" ... I like the color which makes it easier to find in a dark purse. ... "
" ... size and style of the headset are very nice and practical as well. ... "
" ... perfect fit and compact. ... "
" ... I forgot it in pocket. ... "
" ... Wonderful small device. ... Might be too small for carrying around on you (I can see it as easy to lose). ... "
" ... Small but powerful. ... "
" ... managed to drop it out of my pocket and ran it over with the car! ... "
Network
14range, distance, reconnects, reception, loses
+36%
-64%
" ... Reception is very poor ... "
" ... drops for no reason too often. ... "
" ... AT FIRST IT HAD SOME CONNECTIVITY ISSUES. ... "
" ... Long story short, I keeps disconnecting and has problems reconnecting. ... I've noticed that for both, if I walk out of range, become disconnected, then walk back within range the M180 will not automatically reconnect. ... "
" ... It's constantly saying "lost connection" and then seconds later "device connected" and that happens a lot . ... "
" ... Loses connection all the time. ... "
" ... Reception was sketchy at best and did not live up to Plantronic's usual standards. ... "
" ... It CONSTANTLY looses connection and is reconnecting with the phone (even w/ the phone in your hand - so "distance" is not the cause), and while it reconnects during a call, seconds go by without hearing the other person. ... "
Delivery
13delivered, time, shipped, received, described
+77%
-23%
" ... This is my 1st ever Bluetooth, and it just arrived yesterday. ... "
" ... I did and the replacement came next business day. ... "
" ... was shipped on time and in good condition. ... "
" ... It's also pretty durable and a great value for the product delivered! ... "
" ... Arrived on time. ... "
" ... Got delivered on time and works great ... "
" ... Works as described and shipped quickly. ... "
" ... Product received as described. ... "
Build Quality
13loose, ripped, earpiece, white with gold, wearing
+54%
-46%
" ... 2)The color-(I ordered the gold, but it is actually White with just a thin gold trim on it that you can't even see when it's in your ear. ... "
" ... Bought it for my husband to replace an earlier model that he dropped into a can of paint. ... "
" ... Very happy with this Bluetooth, the fit feels right. ... "
" ... Has survived some degree of abuse ... "
" ... One of the best headsets I've used and also very durable! ... "
" ... flexible Just what I was looking for. ... "
Capacity
10quiet, people, office, kitchen, walk
+70%
-30%
" ... 6)I was lucky enough today to be on a call and have a doctor's office call me while I was using it, so I got to use the call waiting feature on it by putting my 1st caller on hold, and answering the 2nd call quickly, and then getting back to my 1st caller with no problems at all. ... "
" ... Since I love mine so much I ave suggested it to other people and between friends and family, there are 7 people who now have this one and they love it! ... "
" ... It's an open space, though, range doesn't work as well in the house. ... "
" ... I also tested the range and it seems to work well in my apartment. ... However this distance is not the same if your going into other rooms and walls are blocking the signal, but it still has a good range. ... "
" ... I use it for work and at home. ... "
" ... The only reason I've needed more than two (two for convenience ~ one for the landline in my office and one for the car) is I occasionally lend one to my son, who manages to lose it. ... "
Product As Described
10works as expected, white, looks, gold, received
+90%
-10%
" ... Works as expected ... "
" ... Not crazy about the white color, Picture looks silver. ... "
" ... The picture looked like a shiny surface of light gold but if you look closely it is just plaon shiny white. ... "
" ... Works as stated. ... "
" ... The item as described. ... "
" ... Works as expected. ... "
" ... Product received as described. ... "
" ... Works as advertised ... "
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