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Last Updated: November 25, 2018 (Refresh Now)
Plantronics M165 Marque 2 Ultralight Wireless Bluetooth Headset Compatible with iPhone Android and Other Leading Smartphones Black
Last Updated: November 25, 2018 (Refresh Now)
7.9
SCORE
/10
Total Reviews
998
Old Reviews
119
Unverified
43
Spam Test
!
Yes
BLUETOOTH
7 hours
TALK TIME
Review Analysis - 836 recent, verified reviews
Detailed Mode
Comfort
146comfortable, fits, uncomfortable, ear piece, fit
+79%
-21%
" ... Fits nicely in my ear and stays on, yet doesn't have something that protrudes all the way IN my ear which I HATE. ... "
" ... great sound and fairly comfortable. ... "
" ... I like that is has 3 sizes for the ear piece covers. ... "
" ... She really likes it - it's a very comfortable and snug ear fit. ... "
" ... Love that it fits nicely and doesn't have to twist in an awkward way. ... "
" ... It is lightweight and comfortable and sometimes I even forget it’s in my ear. ... "
" ... Comfort is supposed to be one of the features and I just didn't experience it, which made me always take the device out of my ear when not in use, which was kind of necessary anyway, because with or without an eartip the device was prone to falling out of my ear with any kind of significant motion. ... "
" ... It is small, lightweight and comes with a selection of ear pieces so you can customize proper fit. ... It has a less conspicuous microphone that fits behind the ear. ... "
Bluetooth
131headset, plantronics, blue tooth, pairing, paired
+75%
-25%
" ... love this blue tooth holds its charge longer then any other blue tooth that Ive had ... "
" ... After so many Bluetooth my we tried this one was the best. ... "
" ... I love this Bluetooth. ... "
" ... No problems paired easily and works. ... "
" ... The best of the best Bluetooth headset on the market. ... "
" ... I love this bluetooth! ... "
" ... It pairs very easily with my devices. ... "
" ... Thus is a great Bluetooth for any kind of cell phone. ... "
Call quality
123calls, voice, answer, hear, ignore
+57%
-43%
" ... People I call come through clearly. ... I can make calls from the headset. ... The only negative I have encountered is sometimes when I answer a phone call from someone, they say I sound like I am in a wind tunnel. ... "
" ... Doesn't need to be charged very often which is great for someone who is on conference calls most of the day ... "
" ... This allows me to hear texts, speak text, with out touching the iPhone. ... I can answer calls and make calls again without touching the phone. ... "
" ... I bought this because I like to have my hands free (for typing) when on conference calls in my office. ... "
" ... Voice is very clear for person called & reception is great! ... "
" ... Has great sound and during calls, the sound quality is awesome though ... "
" ... Great Talk & Stand-by Time!!! ... I love how I can "Answer or Ignore" the in-coming Call with just my voice!!! ... "
" ... I really love my earpiece and it's very loud while I'm talking using it for my navigator Bluetooth and even listening to my music through it. ... "
Sound Quality
113clear, noise, hear, listening, clarity
+81%
-19%
" ... I can listen to music through it. ... "
" ... Sound quality is very good. ... Both listening and talking. ... "
" ... The sound comes through clear ... "
" ... Sound is awesome. ... "
" ... Sound is good. ... "
" ... The sound and the speaker work perfectly. ... "
" ... The sound is excellent. ... "
" ... Lightweight, noise, long battery life are all there. ... "
Device Compatibility
88bluetooth, paired, connects, iphone 6s, headset
+47%
-53%
" ... Then it starts losing conection. ... "
" ... Terrible, won’t stay connected since IOS 11. ... "
" ... When I move from ipod to iphone it doesn't stay connected as well as other plantronic devices I've had. ... "
" ... It often would not even connect to my Android. ... "
" ... However, in spite of multiple install/uninstall of the app and pairing/unpairing of the headset, this headset just does not work with the app. ... I have an LG phone with Android 7.0. ... "
" ... Would not automatically pair with phone 50% of the time when I turned it on. ... "
" ... would only pair with my phone, would NOT pair with my Samsung Galaxy tablet. ... "
" ... The problem with these devices is the proximity of the microphone to the speaker. ... "
Product Reliability
86months, year, lost, weeks, plantronics
+51%
-49%
" ... bought this 3 years ago. ... "
" ... I had this kind before for years and I loved it! ... "
" ... No complaints at all after 3 years. ... "
" ... Been using this for several years now with different generations of iPhones. ... "
" ... I was pleased with how long it lasted and found it to be very durable and reliable. ... "
" ... Best value I've found & I've tried many over the years. ... "
" ... My previous one went through the washer and worked perfectly! ... "
" ... Working great so far. ... "
Battery Life
82battery, charge, 7 hours, long, talk time
+78%
-22%
" ... additionally, it holds a charge for less than half as long as the last one i bought--it says, you have 7 hours of time, but it goes to 20% in less than 3. these only last about a year anyway before they stop working. ... "
" ... Not only it's still working, it's still doing fine with battery life and all. ... "
" ... Bought 2, one works 7 hours, put in seconf. ... "
" ... Works well and great battery life. ... "
" ... The battery has a long life also. ... "
" ... Lightweight, noise, long battery life are all there. ... "
" ... fairly long charge for something so small. ... "
" ... Battery lasts me for a few days using it for a few conference calls daily. ... "
Fit
69fits, fit, comfortably, stays, secure
+75%
-25%
" ... Fits nicely in my ear and stays on, yet doesn't have something that protrudes all the way IN my ear which I HATE. ... "
" ... Is good for iPhone 7plus ... "
" ... Awsome fits well ... "
" ... She really likes it - it's a very comfortable and snug ear fit. ... "
" ... Love that it fits nicely and doesn't have to twist in an awkward way. ... "
" ... It is small, lightweight and comes with a selection of ear pieces so you can customize proper fit. ... It has a less conspicuous microphone that fits behind the ear. ... "
" ... It fits comfortably on my ear without the clunky "over the ear hooks" that always bother my ear. ... "
" ... Great item, never hold that phone against you head again. ... "
Price
47worth, money, headset, spend, reasonable
+85%
-15%
" ... I'd still recommend it for its features & great price point!!! ... "
" ... Believe me, I have tried most of them and spent a considerable amount of money to find out. ... "
" ... Great product and hard to believe the low price! ... "
" ... Can not beat the quality of this Bluetooth for the price. ... "
" ... Excellent product for an excellent price. ... "
" ... Best headset for the money. ... "
" ... For less that $40.00 you just can't beat it. ... "
" ... Excellent headset for the money. ... "
Charging
45charging, charges, talk time, holds, long time
+64%
-36%
" ... love this blue tooth holds its charge longer then any other blue tooth that Ive had ... "
" ... I appreciate that is uses a standard charging connector which is the same as a standard cell phone. ... "
" ... fairly long charge for something so small. ... "
" ... It's comfortable, it connects easily and holds charge for several days. ... "
" ... It works a LONG TIME on a charge. ... "
" ... Also, it charges in like 30 min, and holds a 7 hr talk time. ... "
" ... It also holds a charge for a really long time. ... "
" ... hold charge a long time ... "
Ease of Use
34easy, use, simple, easy to set, setup
+97%
-3%
" ... It's easy to use and lightweight. ... "
" ... Easy to use. ... "
" ... This is a solid piece of kit and its operation is simple. ... "
" ... Easy to use. ... "
" ... Easy to use and set up. ... "
" ... Easy to use & recharges very quickly. ... "
" ... Easy to put on. ... "
" ... These work great and are simple to use. ... "
Volume
32loud, low, hear, loud enough, max
+31%
-69%
" ... The volume was a bit loud for me, even at the lowest setting. ... "
" ... the volume is low fresh out of the box and 6 months later can barely be heard. ... "
" ... I hear people fine, but on their end I end up having to go to speaker a ton. ... "
" ... The volume is so low it is very hard to hear . ... "
" ... The lowest volume was too loud for me. ... "
" ... It just has very little sound, so low it's barely audible in room with low background noise, and it's become extremely difficult to get it to respond to voice prompts to answer calls. ... "
" ... Only complaint is that its not loud enough for me. ... "
" ... To a point that it barely audible. ... "
Marketplace
29amazon, seller, expected, advertised, works as expected
+86%
-14%
" ... Does the job and is "as advertised". ... "
" ... It works as expected. ... "
" ... will buy again. ... "
" ... using them staff thanks ... "
" ... exactly as described ... "
" ... No issues with the product or delivery, thank you. ... "
" ... Great product, arrived on time, Amazon is the best company ever, thank you. ... "
" ... Very good product and seller. ... "
Returns
26returned, lost, replace, another one, returning
+15%
-85%
" ... I would return it immediately if there were any new M55 in the store. ... "
" ... I have returned this. ... "
" ... I bought this for safety on the road and since it didn't last, I will be without one, until my replacement. ... "
" ... If I could return it I would, but now it's just going to go in the trash and the hunt for a better one begins. ... "
" ... I had it out of the box 2 minutes before discovering this problem and deciding to return it. ... "
" ... I have owned many of the Plantronics and the M165 nobody could hear me on the phone will be returning ... "
" ... Purchased to replace the m55 but returned and will purchase the m55. ... "
" ... So I gave it a couple months to see if it was just me but I'm likely going to return this item. ... "
Headphones
24headsets, ear, plantronics, earpiece, bluetooth
+79%
-21%
" ... The headset was great when it was new. ... "
" ... I can make calls from the headset. ... "
" ... This headset has been pretty good all-in-all. ... "
" ... This thing is better than iPhone head phones, bluetooth headphones, everything. ... "
" ... I have had several plantronics headsets and this one works as well as all but the $400 Savi 745 model that i use in the office. ... "
" ... Just got this as a replacement for an old Plantronics headset. ... "
" ... I love this earbud. ... "
" ... Good ear piece ... "
Controls
21press, volume, switch, pause, answer
+38%
-62%
" ... The power on/off function stopped working, and I could not switch the headset off. ... "
" ... Can't press play/stop if listening to podcasts either. ... "
" ... The volume button didn't work! ... "
" ... There's no ability to pause/play music from the headset. ... "
" ... The slide button is very sticky and difficult to move. ... "
" ... The only downside is that the headset has to be turned on to be located. ... "
" ... If you try and answer a call by pushing the button on the actual earpiece, the phone freezes, and the call gets jammed up for about 20 seconds, and then drops. ... "
" ... Perfect except that pushing the button will not pause or play audio. ... "
Delivery
20delivery, delivered, mail, fast, days
+95%
-5%
" ... As a delivery driver use this product a lot. ... "
" ... Product arrived several days ahead of time, and it works great! ... "
" ... Arrived in 2 days with Prime. ... "
" ... No issues with the product or delivery, thank you. ... "
" ... Great product, arrived on time, Amazon is the best company ever, thank you. ... "
" ... Just received my earpiece and used it for the 1st time. ... "
" ... Arrived on time and performs as advertised. ... "
" ... Came in the mail within 2 days . ... "
Size
17size, pocket, lightweight, headset, fits
+88%
-12%
" ... It's easy to use and lightweight. ... "
" ... Love that it fits nicely and doesn't have to twist in an awkward way. ... "
" ... Lightweight and good quality ... "
" ... Compact and not noticeable. ... "
" ... I have had no issues, other than losing them, but I like their size because that keeps the weight down. ... "
" ... It doesn't take long to fully charge it, the sound is clear and the size is not too small and not too big, it is just about the right size for a headset. ... "
" ... love it, very light and small. ... "
" ... The range is such that I can lay my phone anywhere in my small house and not carry it around, minimizing the chance that it will get dropped/damaged. ... "
Network
15loses connection, signal, feet, drops, connection
+40%
-60%
" ... and its signal is weak it loses signal easily ... "
" ... Could be some sort of weird interference. ... "
" ... Constantly drops connection/calls. ... "
" ... About 50% of the time my head piece cannot answer an incoming call and it will just lose the signal even though the phone is in my back pocket. ... "
" ... Drops connection every time ... "
As Gift
14bought, loves, husband, christmas, purchased
+93%
-7%
" ... 1st one was a gift and worked as expected. ... "
" ... Bought this as a gift and the recipient loves it! ... "
" ... I bought 2 and gave one as a gift. ... "
" ... It was a birthday gift on their amazon list, cant go wrong there . ... "
" ... given as a gift ... "
" ... Was a gift for a friend and he was very happy with it. ... "
" ... bought it as a gift for my sister. ... "
" ... My boyfriend loves his and has been using it constantly since Christmas. ... "
Noise Cancellation
13background, cancellation, static, reduction, picks
+77%
-23%
" ... noise cancelling version worth it ... "
" ... Works great, feels good in the ear, sound quality and noise cancellation is good. ... "
" ... Just bought this one and found that this new one is so much better a noise reduction than my older one. ... "
" ... I bought a new earpiece because the other one picked up too much road-noise. ... "
" ... The A2DP and wind cancellation works very well. ... "
" ... It does a good job of filtering out background noise. ... "
" ... Background noise cancellation seems to work just fine for my needs. ... "
" ... This headset picks up ALL background noises. ... "
Build Quality
13loose, ear, plastic, hook, goes
+54%
-46%
" ... I was pleased with how long it lasted and found it to be very durable and reliable. ... "
" ... This is a solid piece of kit and its operation is simple. ... "
" ... A perfect replacement for previous earpiece I broke. ... "
" ... I really like the fact that it didn't cost an arm and leg. ... "
" ... I wasn't sure about not having the little plastic hook. ... "
Product As Described
11advertised, works as expected, exactly, described, shown
+82%
-18%
" ... Does the job and is "as advertised". ... "
" ... It works as expected. ... "
" ... exactly as described ... "
" ... Just what i expected ... "
" ... Worked as described. ... "
" ... it's more than what i expected ... "
" ... You get what you see as advertised. ... "
" ... Works as expected. ... "
Setup
10setup, set, long, use, time
+90%
-10%
" ... Easy to use and set up. ... "
" ... Easy connection and use ... "
" ... Easy to set up and connect. ... "
" ... Good sound quality, Easy setup, works like, we'll, a plantronics. ... "
" ... They sent me instructions on how to get it fluffed up, and followed up with me to make sure I was satisfied, as well as encouraged me to reach out to them if I EVER have any problems with the pillow. ... "
" ... Took less than 5 minutes. ... "
Capacity
10home, car, around, working, range
+90%
-10%
" ... Works well, and I can wander around while still talking at home/office. ... "
" ... I use it a least a couple days per week working from home. ... "
" ... Have recommended to friends/relatives. ... "
" ... Got one for my wife since she has the baby to tend to and the range for her around the house is excellent. ... "
" ... The range is such that I can lay my phone anywhere in my small house and not carry it around, minimizing the chance that it will get dropped/damaged. ... "
" ... great to use while in the car. ... "
" ... Works just fine in the car and in the home office. ... "
" ... I needed something small and lightweight to take calls while working from my home office. ... "
Apps
10headset, find, works, plantronics, even
+50%
-50%
" ... It often would not even connect to my Android. ... "
" ... However, in spite of multiple install/uninstall of the app and pairing/unpairing of the headset, this headset just does not work with the app. ... "
" ... Does not work for Samsung Galaxy S5. ... "
" ... Siri is extremely slow with this ... "
Weight
10weight, use, sound, good, comfortable
+100%
" ... Good sound and light weight. ... "
" ... Otherwise, it looks stylish and light weight. ... "
" ... Light weight with good sound. ... "
" ... I'm on the phone a lot and wear this for several hours at a time and it is very comfortable and light weight. ... "
" ... Great and light weight. ... "
" ... It very light weight, very comfortable, and holds a great charge! ... "
" ... light weight, easy to use and comfortable ... "
" ... It's light weight. ... "
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Specifications
Battery
Talk Time: 7 hours
Connectivity
Bluetooth: Yes
Recommendations
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