Last Updated: July 28, 2021 (Refresh Now)
Plantronics M165 Marque 2 Ultralight Wireless Bluetooth Headset Compatible with iPhone Android and Other Leading Smartphones Black
Last Updated: July 28, 2021 (Refresh Now)
5.8
SCORE
/10
Total Reviews
998
Old Reviews
882
Unverified
40
Spam Test
PASS
Yes
BLUETOOTH
7 hours
TALK TIME
Review Analysis - 76 recent, verified reviews
Detailed Mode
Connectivity
16connect, m70, headset, connection, connected
+63%
-38%
" ... I love my bluetooth it is great!! ... "
" ... Turned on and it paired quickly and easily with my LG V20. ... It's nice that this unit comes with its own plug-in wall charger and not just a short USB cable as so many others do. ... "
" ... It connects, stays connected, I can talk on it all night and have power to spare. ... "
" ... works well only occasional drop when connected. ... "
" ... I have had this bluetooth for years now with no complaints, I like it a lot, but my puppy chewed on it. ... Otherwise, it is a good bluetooth for the price and lasts a long time. ... "
" ... Tried my wife’s LG headset, my phone recognized it immediately. ... "
" ... This product works with 2 devices at one time. ... "
" ... This Bluetooth is light and it doesn’t fall off my ear. ... "
Body
16comfortable, box, small, pocket, inner
+81%
-19%
" ... This Bluetooth is light and it doesn’t fall off my ear. ... "
" ... very comfortable, light and sounds great ... "
" ... nice size fits people with small ears. ... "
" ... Brand new in box/case. ... "
" ... However, it's lasted me a long time and is still a great fit! ... It still holds a full 8 hour charge, and fits comfortably around my ear. ... "
" ... Pro It is small and and easy to pocket. ... It is small and and easy to pocket. ... "
" ... One think I really like is the M165 allows my sunglasses to fit much more comfortable now as well ... "
" ... The headset is very light and comfortable to wear. ... "
Sound
14sound, low, noise, hear, sounds
+36%
-64%
" ... Lots of muffling and background noise. ... "
" ... Every time I made a call and ended a call, there's this loud "BEEEEP"! ... The volume also resets to the loudest each time you start a new call. ... "
" ... Con The battery runs out quickly and then the sound quality on the other end diminishes. ... "
" ... I bought this based on the glowing reviews, but as it turns out, the many reviews that mention the volume being far too low turned out to be true for me. ... The volume was so low that I would have to resort to speaker phone (and all my background noise that comes with it). ... So, my rating is mostly based on the low volume issue. ... "
" ... people could barley hear me and said it sound I'm in aquarium . ... "
" ... Turned it on out of the box, no light, no sound. ... No light, no sound, my phone couldn’t find it. ... "
" ... Volume was so low I couldn't hear the person I was talking to and they couldn't hear me. ... "
" ... The max volume is way too low and the on/off switch was hard to move. ... I barely used the M165 and found my trusty M70 that I really like with a much better switch and volume level. ... "
Body / Comfort
11comfortable, fits, comfortable to wear, m165, loop
+82%
-18%
" ... nice size fits people with small ears. ... "
" ... It is lightweight & comfortable & you will forget you even have it on! ... "
" ... It still holds a full 8 hour charge, and fits comfortably around my ear. ... "
" ... This Bluetooth is light and it doesn’t fall off my ear. ... "
" ... Comfortable to wear and works well. ... "
" ... The headset is very light and comfortable to wear. ... "
" ... One think I really like is the M165 allows my sunglasses to fit much more comfortable now as well ... "
" ... The supplied gel earpieces are easy to remove, but a bit tricky to put back on until you get the hang of it. ... The ear loop, which I prefer, clips on easily. ... "
Battery
11battery, hours, battery life, warning, talk time
+27%
-73%
" ... I also have a Plantronics M70, and it doesn’t seem to do this (and has a longer battery life). ... "
" ... About two months ago, it stopped charging to full. ... I always let it get to the low battery warning, so this struck me as odd. ... Last month, it stopped even GETTING to the low battery warning ... it would die within the 2-hours-remaining warning. ... Two days ago, it died at THREE hours remaining. ... "
" ... My battery only lasts 2 hours. ... Even after a full charge. ... "
" ... Product worked well for about few months and then it would loose connection with my phone and state low battery, but the battery had five hours left before needing charge. ... "
" ... Con The battery runs out quickly and then the sound quality on the other end diminishes. ... "
" ... I also had a seemingly less frequent problem with battery life. ... It would tell me I had 5 hours of talk time and then after only using it for 30 minutes, it would tell me “battery low”. ... "
" ... after a few weeks stopped charging. ... "
" ... I bought this to replace the 8-year old Plantronics M55 that no longer holds the charge. ... After 2 hours initial charge (no charging light), turned it on, nothing happened. ... "
Usage
10low, easy, control, came, button
+50%
-50%
" ... It can disconnect even when my phone is just 3 feet away. ... "
" ... The product came on time, however the operation of it was bad, the main button was not responding to be connected to the phone, after a day i was able to connect it the the sound was very LOW. ... "
" ... This product work for about a week button that turns on and off sticker came off ... "
" ... I guess this device failure is a result of manufacturing shortcuts. ... "
" ... The max volume is way too low and the on/off switch was hard to move. ... "
Connectivity / Bluetooth
10m70, headset, volume, plantronics, m165
+50%
-50%
" ... Keeps losing Bluetooth connection. ... I’ve had trouble with the M165 headset disconnecting from my iPhone. ... "
" ... I've been through 3 Bluetooth headsets from Amazon and now I'm just giving up. ... "
" ... This is the worst Bluetooth I’ve purchased and I am returning the item (thank you for free returns on this). ... "
" ... I temporarily lost my Plantronics M70 earpiece and bought this instead. ... "
Reliability
9months, ago, working, three, stopped working
+22%
-78%
" ... 6 months and not working. ... "
" ... About two months ago, it stopped charging to full. ... Two days ago, it died at THREE hours remaining. ... But it lasted barely a year before it went into a total meltdown. ... "
" ... Really, really frustrated that it took TWO WEEKS to get this and I can't even USE It. ... "
" ... Not sure why it was shipped to me when you could clearly see that it was broken! ... "
" ... I suspect I may have just gotten a faulty product as that didn’t appear to be a common concern for other reviewers. ... It made it unusable. ... "
" ... after 1 week it's stopped working!! ... "
" ... they just stop working, will not even come back on. ... "
Calling
9plantronics, call, volume, voice, talking
+33%
-67%
" ... Every time I made a call and ended a call, there's this loud "BEEEEP"! ... The volume also resets to the loudest each time you start a new call. ... "
" ... this earpiece is annoying. ... it makes a beeping sound everytime you answer the phone or hang up. ... "
" ... I kept breaking up on this headset, even when I could hear just fine on just my phone, same phone call, same location. ... "
" ... Only used it once, everyone i called complained about echoing. ... "
" ... Volume was so low I couldn't hear the person I was talking to and they couldn't hear me. ... "
" ... Plantronics should be embarrassed to sell the M165. ... "
Sound / Sound Quality
8hear, sounds, sound quality, quality, background noise
+38%
-63%
" ... Lots of muffling and background noise. ... "
" ... Con The battery runs out quickly and then the sound quality on the other end diminishes. ... "
" ... The volume was so low that I would have to resort to speaker phone (and all my background noise that comes with it). ... "
" ... people could barley hear me and said it sound I'm in aquarium . ... "
" ... Turned it on out of the box, no light, no sound. ... No light, no sound, my phone couldn’t find it. ... "
Marketplace
8lost, amazon, sold, returning, return
+38%
-63%
" ... Not sure why it was shipped to me when you could clearly see that it was broken! ... "
" ... Had to return. ... "
" ... The same model i was trying to replace has never echoed. ... "
" ... This M165 model well may be the fake one. ... Now I strongly believe Amazon sold the knock off product. ... "
" ... Will be returning for refund. ... "
Connectivity / Device Compatibility
8connected, works well, plantronics, phone, paired
+63%
-38%
" ... This product works with 2 devices at one time. ... "
" ... works well only occasional drop when connected. ... "
" ... It connects, stays connected, I can talk on it all night and have power to spare. ... "
" ... Tried my wife’s LG headset, my phone recognized it immediately. ... "
" ... Turned on and it paired quickly and easily with my LG V20. ... "
Battery / Charging
7hours, talk time, stopped charging, fully charged, charged
+43%
-57%
" ... About two months ago, it stopped charging to full. ... "
" ... Even after a full charge. ... "
" ... after a few weeks stopped charging. ... "
" ... After 2 hours initial charge (no charging light), turned it on, nothing happened. ... "
Body / Fit
6fits, fit, earpiece, loop, comfortably
+83%
-17%
" ... However, it's lasted me a long time and is still a great fit! ... It still holds a full 8 hour charge, and fits comfortably around my ear. ... "
" ... My phone's earpiece doesn't work, which is why I had this -- it was cheaper than buying a new phone. ... "
" ... This Bluetooth is light and it doesn’t fall off my ear. ... "
" ... nice size fits people with small ears. ... "
" ... To remove the unit itself, slide is so the speaker on the earpiece will go through the larger hole on the side of the box. ... The ear loop, which I prefer, clips on easily. ... "
Sound / Volume
5low, call, talking, max, loud
-100%
" ... Every time I made a call and ended a call, there's this loud "BEEEEP"! ... The volume also resets to the loudest each time you start a new call. ... "
" ... I bought this based on the glowing reviews, but as it turns out, the many reviews that mention the volume being far too low turned out to be true for me. ... The volume was so low that I would have to resort to speaker phone (and all my background noise that comes with it). ... So, my rating is mostly based on the low volume issue. ... "
" ... Volume was so low I couldn't hear the person I was talking to and they couldn't hear me. ... "
" ... The max volume is way too low and the on/off switch was hard to move. ... I barely used the M165 and found my trusty M70 that I really like with a much better switch and volume level. ... "
Usage / Controls
4low, control, came, button, max
-100%
" ... The product came on time, however the operation of it was bad, the main button was not responding to be connected to the phone, after a day i was able to connect it the the sound was very LOW. ... "
" ... This product work for about a week button that turns on and off sticker came off ... "
" ... I guess this device failure is a result of manufacturing shortcuts. ... "
" ... The max volume is way too low and the on/off switch was hard to move. ... "
Sound / Noise Cancellation
4cancellation, feature, background noise
+75%
-25%
" ... It's not the highest quality for noise cancellation, but it plays plenty loud for my purposes. ... "
" ... I love the size and noise cancellation feature. ... "
" ... However, I still have never found a headset that cancels noise. ... It in fact amplifies noise 10 fold. ... "
Marketplace / Returns
4lost, returning, return, replace, model
-100%
" ... Not sure why it was shipped to me when you could clearly see that it was broken! ... "
" ... Had to return. ... "
" ... The same model i was trying to replace has never echoed. ... "
" ... Will be returning for refund. ... "
Usage / Ease
3use, set, pair, easy to use
+100%
" ... Great Quality and easy to use ... "
" ... Easy to pair and use. ... "
Software
3iphone, 1
-100%
" ... I have an iPhone 7 and iOS 13.4.1. ... "
" ... There was nothing on the web about it, just low battery beep notification info, which this wasn't. ... "
" ... I guess this device failure is a result of manufacturing shortcuts. ... "
Marketplace / Marketplace
3sold, product, bought, advertised, 2018
+67%
-33%
" ... Item as described. ... "
" ... This was everything I expected, exactly as advertised ... "
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Specifications
Battery
Talk Time: 7 hours
Connectivity
Bluetooth: Yes
Recommendations
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