Last Updated: November 24, 2018 (Refresh Now)

Overview

Review Summary

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Specs

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Overview

Review Summary

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Specs

Reco

Plantronics CS540 Convertible Wireless Headset

Last Updated: November 24, 2018 (Refresh Now)

7.8

SCORE

/10

Total Reviews

623

Old Reviews

376

Unverified

Spam Test

Yes

WIFI

4200 meters

SIZE

7 hours

TALK TIME

BLUETOOTH

Review Analysis - 206 recent, verified reviews

Detailed Mode

Comfort

comfortable, ear piece, earpiece, wear, uncomfortable

+65%

-35%

" ... I am very happy with my ear piece. ... "

" ... Fits in your ear not just over it ... "

" ... I like that i can operate hands free without resting the phone on my shoulder, but a lot of the time i’ll speak and it will echo (or sound that way to me, i haven’t had any customers or anyone complain or mention that it sounds that way to me) as if i am on speakerphone AND trying to use the headset. ... "

" ... The contacts on the old sets wore out. ... "

" ... Great addition to the office, options for over the head and over the ear. ... "

" ... I like the over-the-head band because it doesn't put any stress on my ear. ... I prefer the outside-the-ear adapter because I feel like it's better for my ear when I'm on the phone many hours a day. ... "

" ... I use it about 7 hrs per day and it's comfortable and easy to use and seems like a great product. ... "

" ... I prefer the headband over the ear piece because it's more comfortable for all day wear. ... "

Product Reliability

working, headset, stopped working, plantronics, wireless

+52%

-48%

" ... Where has this been the last few years of my work life? ... "

" ... I used it for a few months at my job as a retail pharmacist where I was always on the phone to the point my earring was ripping out of my ear. ... I got this and it was life changing. ... "

" ... I purchased this headset to replace the one I purchased over 6 years ago. ... "

" ... Worked the first time I plugged it in. ... "

" ... I've had mine for 15 years and it continues to perform. ... "

" ... much improvement over my last Plantronics, which I used for 12 years! ... "

" ... I've had this wireless headset for a few years now and love it. ... "

" ... It's working perfect ... "

Call quality

calls, hear, call, answer, lifter

+88%

-12%

" ... I can walk away from my desk and still take a call. ... "

" ... Works great and I recommend call the number to set up the volume on the headset. ... "

" ... Works well with my HL10 handset lifter. ... "

" ... The struggle was finding one that wasn’t too clunky but was also reliable and my customers would always be able to hear me. ... "

" ... I have no dropped calls and the sound quality with this phone is excellent. ... "

" ... Bought this for my boyfriend who works from home and has to answer calls. ... "

" ... I spend a lot of time on phone/conference calls. ... "

Device Compatibility

phone system, headset, desk, plantronics, works perfectly

+91%

-9%

" ... Allows me to around our office and warehouse while on the phone. ... "

" ... Bought it for me, my phone wouldn't take it. ... "

" ... I like not being tied to the desk. ... "

" ... Being able to switch between office phone and voip / Isofthpone is a great feature. ... "

" ... Make sure you do some research to see if its compatible with your phone. ... "

" ... You can stay connected for a good distance. ... "

" ... I have an Avaya desk phone at work and needed a reliable headset. ... "

" ... this is a very useful device. ... "

Sound Quality

noise, headset, sounds, reception, hear

+76%

-24%

" ... Others can hear me - it's exactly what I wanted. ... "

" ... Sound quality is good. ... "

" ... Sound is crystal clear and headset is very lightweight, not bulky. ... "

" ... I love it how it cancels all sounds and only picks up my voice only. ... "

" ... Good sound and voice clarity. ... "

" ... It goes silent. ... "

" ... I love my new headset, it is lightweight, the sound is great & I can actually hold a conversation throughout the whole office!!! ... "

" ... Excellent reception, high quality sound. ... "

Ease of Use

easy to use, easy to install, user, set, easy to setup

+100%

" ... Works great, easy to install, instead of using the phone handset into the port on the headset, my phone has a separate plug in for headsets. ... "

" ... Easy set-up. ... "

" ... It was not that easy to install. ... But after that, it was a breeze to use. ... "

" ... It was easy to set up the earpiece and the stand, I do hope that the instructions have more detail on how to set up with certain phone models. ... "

" ... Very happy user! ... "

" ... Great quality, easy to use ... "

" ... Easy to setup and easy to use. ... "

" ... Very easy to set up. ... "

Charging

charging, headset, hold a charge, base, fully charged

+38%

-63%

" ... This unit quit charging after 6 weeks. ... "

" ... Product worked for 3 month and no longer will take a charge. ... "

" ... The headset will not charge. ... "

" ... The base for the headset was damaged so the unit won't charge ... "

" ... The only downside is that the user has to watch carefully when docking the headseat or earpiece for charging to make sure that it does dock and start charging. ... If they don't get it connected, they are back to using a manual phone handset until it charges. ... "

" ... The only way to fix it to put it back on the charger for a few minutes. ... "

" ... Does not hold charge. ... Uses daily hard to get to charge. ... "

" ... After a month of use the headset will not charge on the base. ... Poor charging design ... "

Setup

easy, easy to install, set, using, setup

+93%

-7%

" ... Works great, easy to install, instead of using the phone handset into the port on the headset, my phone has a separate plug in for headsets. ... "

" ... Easy set-up. ... "

" ... Just plug in and go (easy set up). ... "

" ... It was easy to set up the earpiece and the stand, I do hope that the instructions have more detail on how to set up with certain phone models. ... "

" ... He said it changed his whole world. ... "

" ... Easy to setup and easy to use. ... "

" ... Very easy to set up. ... "

" ... Excellent product and easy installation. ... "

Headphones

ear, adapter, love this headset, wired, sounded

+92%

-8%

" ... I love my headset. ... "

" ... It is an amazing headset. ... "

" ... LOVED this headset. ... "

" ... I love this headset. ... "

" ... So glad I could retire my old plantronics wired headset! ... "

" ... This headset is great. ... It also comes with in-ear adapters, and a cushioned outside-the-ear adapter for the speaker. ... I prefer the outside-the-ear adapter because I feel like it's better for my ear when I'm on the phone many hours a day. ... "

" ... Amazing headset, has been working for a while now perfectly ... "

" ... This is a great headset!! ... "

Returns

working, returning, returned, replacement, sent

+15%

-85%

" ... I'd like to return it ... "

" ... If I can't get it working I'll return it. ... "

" ... Wish I'd returned sooner. ... "

" ... this really need to be replaced. ... "

" ... Might need to return or exchange to find out. ... "

" ... Unfortunately, I missed the return window (didn't realize there was one). ... "

" ... Will look into returning it. ... "

" ... No way to return or get fixed. ... "

Battery Life

battery life, hours, headset, hold a charge, battery

+46%

-54%

" ... Product worked for 3 month and no longer will take a charge. ... "

" ... The headset will not charge. ... "

" ... The only way to fix it to put it back on the charger for a few minutes. ... "

" ... Does not hold charge. ... Uses daily hard to get to charge. ... "

" ... Will not charge and/or hold a charge. ... "

" ... 7 months and will no longer hold a charge. ... "

" ... I work a 12 hour day and at the end of 8 hours, my headset starts beeping and dies. ... "

Capacity

walk, sound, building, square, small

+100%

" ... The range is great, we have a 2,000 square foot office and I can walk all over the office and out to the bathrooms and not have any connection issues. ... "

" ... I use these in all of my office locations. ... "

" ... for our office ... "

" ... I bought this for personal use in our home. ... I can go all over the house and even outside. ... "

" ... We have several of these in our office. ... "

" ... I can walk anywhere around the house and out to the mailboxes and still keep talking. ... "

" ... Works great for our small business. ... "

" ... Works most of the way across our warehouse. ... "

Network

walk, office, reception, feet away, building

+91%

-9%

" ... Range and quality are superb! ... "

" ... The range is great, we have a 2,000 square foot office and I can walk all over the office and out to the bathrooms and not have any connection issues. ... "

" ... I use these in all of my office locations. ... "

" ... You can stay connected for a good distance. ... "

" ... I can walk around my entire house and property with crystal clear connection. ... "

" ... I can walk anywhere around the house and out to the mailboxes and still keep talking. ... "

" ... I was experimenting with the range and still had great clarity 300+ feet away from the Plantronics base. ... "

" ... Range is excellent, max walk in my office is about 80 feet away, no change in reception or sound. ... "

Price

headsets, waste of money, penny, paid, money

+90%

-10%

" ... My company uses this and we bought two online .Great product, decent price. ... "

" ... These are excellent headsets and great value for the money ... "

" ... We've been buying these for years and they are just right for our offices and at a reasonable price. ... "

" ... Worth the purchase! ... "

" ... Great product, worth every penny!! ... "

" ... Best investment ever ... "

" ... have had headsets I paid 3x the price for - this unit works just as well! ... "

" ... Overall a great value. ... "

Marketplace

described, exactly, company, works, time

+80%

-20%

" ... Received exactly as promised and as described! ... "

" ... Good quality and great fast service from seller. ... "

" ... Quick ship and product as described. ... "

" ... It is exactly as described and works great for me. ... "

" ... The seller is 5stars ... "

" ... This is awesome, this company delivered on time and device is awesome ... "

" ... from an NEC reseller. ... "

" ... Prompt delivery by the company also. ... "

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Specifications

Body

Size: 4200 meters

Connectivity

WiFi: Yes

Bluetooth: No

Battery

Talk Time: 7 hours

Recommendations

...

Yes