Last Updated: September 20, 2020 (Refresh Now)
PhotoShare Friends and Family Smart Frame 8 Digital Photo Frame Send Pics from Phone to Frame Wi Fi 8 GB Holds Over 5 000 Photos HD 1080P Black White Mattes iOS Android
Last Updated: September 20, 2020 (Refresh Now)
7.2
SCORE
/10
Total Reviews
293
Old Reviews
0
Unverified
58
Spam Test
PASS
Full HD 1080p
RESOLUTION
8192 GB
MEMORY
Yes
WIFI
Review Analysis - 235 recent, verified reviews
Detailed Mode
Ease of Use
60easy, easy to set, set, use, pictures
+93%
-7%
" ... Super easy to set up & start using. ... "
" ... so easy to use. ... "
" ... Easy to set up. ... "
" ... Set up was super fast and easy as is the app for other users. ... "
" ... Super easy to set up. ... "
" ... Easy to use. ... "
" ... It is so easy to use right from the app on your phone. ... "
" ... I haven't given it to her yet (Christmas) but I pulled it from the box to make sure it was simple to use. ... "
As Gift
59christmas, parents, gifts, grandparents, frame
+95%
-5%
" ... I purchased this for my mother-in-law and mother for Christmas. ... Probably the best gift I've ever given. ... "
" ... This was a great grandparent gift for Christmas this year. ... "
" ... Purchased this as a gift for my parents as all of my siblings (including myself) have moved away from our hometown. ... "
" ... This was the perfect gift for my mother-in-law. ... "
" ... Too early to tell - giving as a gift :) ... "
" ... Gave as a gift to my father in Florida to send him real time pictures of the grandkids here in California. ... "
" ... I'm hoping to gift a couple more of these within the year . ... "
" ... Great gifts for family members! ... "
Software Platform
37photos, error, use, software, send
+41%
-59%
" ... Can't get the app to work (or even complete set-up!) ... "
" ... When I went to register my account, I received error with my email already in use. ... You will need to use a different email or I can escalate this to our support management team for further assistance in resetting this error for you!” ... And you can not change this password, so store the password for later use if you get logged out. ... "
" ... We immediately had issues with glitches in the app, and it was difficult to send the pictures. ... "
" ... The app assigned to this product does not work effectively. ... "
" ... App will not work. ... "
" ... The customer for the product is non-existent, and the app works very intermittently. ... "
" ... Possibly the worst user interface in the history of UIs. ... "
" ... Originally I thought it was user error, but I tried also. ... "
Apps
33photos, frame, send, download, via the app
+58%
-42%
" ... It is so easy to set up so easy to use just connect it to your wifi, download an app or use email and send picture to the frame from anywhere! ... "
" ... It is so easy to use right from the app on your phone. ... "
" ... The same photo uploaded via the app appears correctly. ... "
" ... I can send photos from anywhere to the grandparents frame directly through the app. ... "
" ... The frame is great but the app to upload is crap ... "
" ... Download the frame app and invite whoever you want to get photos from and it's hours of cute things they decide to send. ... "
" ... It feels so good having the family in my room with me 🙂 Anyone can download the app or send pics directly to its own unique email address and the pics show up immediately on the screen. ... "
" ... The app could be better but the frame itself is great. ... "
Picture Quality
29pictures, photos, frame, quality is great, send
+90%
-10%
" ... The picture quality is high and it does so much you can even access a web browser on the frame. ... "
" ... The picture quality and size is great. ... "
" ... It makes it easy to share pictures right when you take them. ... "
" ... It’s a great size, easy to use, and the picture quality is good. ... "
" ... I love that I can add captions to the photos when I send them. ... "
" ... The image quality is clear. ... "
" ... If you have aging parents, this picture frame is amazing. ... I made that mistake and my brother started putting pictures of baby pigs. ... "
" ... They work awesome and the picture display is fantastic. ... "
Display Clarity
25display, frame, photos, flicker, upload
+48%
-52%
" ... Flicker makes it impossible to watch. ... "
" ... The main screen just went black one day and now all it does is sling with the logo. ... "
" ... The screen to reset the password wants info I was not able to enter. ... "
" ... It glitches constantly, the touch screen is horrible, changes settings without clicking on them. ... "
" ... It remains stuck on the upload refreshing screen for hours. ... "
" ... After one week, the screen started to flicker and waiver, quickly followed by vertical lines appearing on the screen and resolution suffering. ... "
" ... Then 2 nights ago, the frame froze on a single picture, then started glitching out by popping up the settings screen, then flicking to the picture, then popping up settings again. ... "
" ... The flickering starts shortly after turning the screen on. ... "
Product Reliability
24weeks, error, frame, defective, months
+4%
-96%
" ... Only lasted 3 months! ... Doesn’t matter now , it doesn’t work after just 3 months. ... "
" ... Set it up for them and one day later the pictures started flickering nonstop with no apparent fix. ... "
" ... Product does not work ... "
" ... However, what has been unacceptable is that I've been in contact with support for over a week now, and to this point the only response I can get is that the case has been escalated to the management support team. ... I have a defective product a need the company to replace it. ... "
" ... Broke within a month ... "
" ... I unplugged it for a few minutes and restarted it, but it is still glitching. ... It's pretty bad if this frame doesn't even last a month! ... They contacted me in minutes from me posting a problem about this item. ... "
" ... However the code never worked. ... "
" ... Purchased in Jan. and it worked fine for them for all of 3 months then stopped working randomly. ... Company was contacted and it was sent back and now company stopped contact after 8 days. ... "
Setup
22easy, setup, instructions, super, setting
+82%
-18%
" ... There are minimal start-up instructions which allowed basic usage, but nothing included/on the website/available (per their support team) with more details on how to add music, other more advanced features, etc. ... "
" ... Once setup is complete, it’s easy to send the photos. ... Setup directions took an extra minute to follow. ... "
" ... Very easy set up. ... Make sure the network is set to automatic. ... "
" ... I found it easy to use and set up but my mother in law who isn't tech savvy didn't. ... "
" ... They had an easy time setting it up in their home. ... "
" ... Set up was easy. ... "
" ... Setting up the time and date was a little tricky, but was finally able to figure it out (though the purpose of this was not for the clock, so really, no big deal). ... "
" ... Very easy to set up. ... "
For Kids
16christmas, grand, savvy, mother, mom
+100%
" ... I bought this for my mother in law, who loves to receive pictures of the grand kids. ... "
" ... My son gave us this for Christmas, we have since bought 2 more for our kids and I'm about to buy another one. ... "
" ... Daughter set ours up. ... "
" ... He now gets pictures of his great grand kids regularly. ... "
" ... Such a fun way to keep grandma updated with all the grandchildren. ... "
" ... I got this for my 89-year-old mother for Christmas. ... "
" ... We bought our daughter one for Christmas and we just bought ourselves one. ... "
" ... This has been a wonderful way for them to see the happenings of all their grand babies and children on a daily basis as well as old memories. ... "
Full Frame
15use, app, photo, parents, easy
+100%
" ... Frame is great but app that connects to it ... "
" ... The frame was easy to set-up, program, upload photos and use. ... "
" ... The frame seemed to work well initially and was easy to use, but after about a month the frame has begun flickering consistently. ... "
" ... If you have aging parents, this picture frame is amazing. ... "
" ... Frame is pretty easy to set up but it’s frustrating to only be able to upload 9 photos at a time. ... "
" ... This is the technology I have been waiting for in a digital picture frame. ... "
" ... Can use frame without app but it was be nice to be able to manage the frame remotely for my non-techy parents ... "
" ... We love our photo share digital frame. ... "
Marketplace
13frame, response, picture, photo, company
+54%
-46%
" ... Thank you great product. ... "
" ... He loaded up hundreds of pictures. ... "
" ... Now I'm also getting pictures from distant relatives. ... "
" ... I was super skeptical about purchasing this based on the lack of reviews and poor product description and pictures. ... "
" ... & they like that it chimes when a picture is retrieved. ... "
Returns
12back, one, company, returned, product
-100%
" ... Sent it back. ... "
" ... I contacted company and they were not much help. ... "
" ... Gave up trying to deal with them and returned through Amazon. ... "
" ... Sending back ASAP. ... "
" ... Unfortunately the return window for this product is one month so we are not able to return it now. ... Giving a one-star due to the flickering and not being able to return it now. ... "
" ... Why should the customer have to pay to ship a defective product back for replacement? ... "
" ... Update: I ordered a replacement. ... "
" ... I have to see if I can return it, as I didn't save the box. ... "
Camera
12photos, see, photo, day, upload
+92%
-8%
" ... Now I'm also getting pictures from distant relatives. ... "
" ... She is able to immediately see photos from events she can’t attend. ... "
" ... This is especially helpful if you are using it for someone like grandparents where you are uploading pictures for them. ... "
" ... He loaded up hundreds of pictures. ... "
" ... Great used it for pictures at my dads celebration of life and it was awesome. ... "
" ... Loved how easily one can upload the pictures! ... "
" ... I like Sharing & receiving pictures from family & hope the do to. ... "
" ... Got it for my mom to see pictures of her grandkids. ... "
Capacity
9sharing, one, members, live, gifts
+100%
" ... I am living in a hotel, states away from family. ... "
" ... Our grandchildren do not live where we live so this is so great! ... "
" ... Great gifts for family members! ... "
" ... Great for sharing photos with out of town family! ... "
" ... I plan on ordering one for myself and my grandmother in a nursing home. ... "
" ... family loved these. ... "
" ... I love that I have control over something in the in-laws’ house. ... "
" ... After trying one of these many years ago, I decided to get one for my mom, in assisted living. ... "
Price
8product, price, waste
+38%
-63%
" ... What a disappointment and total waste of money. ... "
" ... A complete waste of $99. ... "
" ... WASTE OF MONEY!!!! ... "
" ... Impossible to rate. ... "
" ... WASTE of money. ... "
Product As Described
8picture, photo, frame, quality, photos
+75%
-25%
" ... He loaded up hundreds of pictures. ... "
" ... Now I'm also getting pictures from distant relatives. ... "
" ... I was super skeptical about purchasing this based on the lack of reviews and poor product description and pictures. ... "
" ... & they like that it chimes when a picture is retrieved. ... "
Device Compatibility
8app, usb, tried, grandkids, frame
+63%
-38%
" ... I contacted Simply Smart Home. ... "
" ... I have to say that the set up was easy and all of my family has not had a problem with the App or connecting with the frame remotely. ... "
" ... It is so easy to use right from the app on your phone. ... "
" ... I talked my mom through it over phone. ... "
" ... I thought it would be a great way to keep them connected with the grandkids and great grandkids. ... "
Color
6frame, quality, photo, clear, skylight
+83%
-17%
" ... The image quality is clear. ... "
" ... The pictures are clear and bright. ... "
" ... It doesn’t matter if your photos are horizontal or vertical because it will fill-in the space with colors that match the photo. ... "
Screen Protection
6one, flickering, frame
-100%
" ... The main screen just went black one day and now all it does is sling with the logo. ... "
" ... 4 months after purchase, screen has started flickering. ... "
" ... The flickering starts shortly after turning the screen on. ... "
" ... Perfectly understandable that the screen is defective. ... "
" ... My shipment only came with one frame and even that one frame the quality was poor and the glass cracked in corner. ... "
Memory
5holds, pictures, drive
+100%
" ... The best part is just sending pics through the app and not having to mess with a flash drive for anything. ... "
" ... Its nice that it holds SO MANY photos so I don't have to worry about deleting any for a while! ... "
" ... It played pictures I uploaded as well as pictures I had on an inserted flash drive. ... "
" ... We've loaded old photos on that have helped my father connect to memories and have discussions, even though his short-term memory is nearly gone. ... "
" ... Was easy to set and holds a ton of photos ... "
Print Quality
5send, easy, started, setup, pictures
+80%
-20%
" ... He was always asking me to print new pics so he can change out his frames at work. ... "
" ... Once setup is complete, it’s easy to send the photos. ... "
" ... Both families were excited to start sending photos so easily for our mothers to enjoy. ... "
Design
5looking, nice, easy to use
+80%
-20%
" ... It looks great when it works . ... "
" ... Looks good, easy to use. ... "
Defective Delivery
4company, received, product, one, need
-100%
" ... The fact is, it was defective. ... "
" ... Why should the customer have to pay to ship a defective product back for replacement? ... "
" ... I have a defective product a need the company to replace it. ... "
Touch Sensitivity
4screen, easy, settings, could, constantly
+50%
-50%
" ... We could never could get the WiFi on even, because it wouldn’t accept or “touch”. ... "
" ... It glitches constantly, the touch screen is horrible, changes settings without clicking on them. ... "
Wifi
4network, would, touch, still, set
+50%
-50%
" ... We could never could get the WiFi on even, because it wouldn’t accept or “touch”. ... "
For Fun
3grandchildren, gift, fun
+100%
" ... This is a really fun family gift. ... "
" ... Such a fun way to keep grandma updated with all the grandchildren. ... "
Delivery
3arrived
+67%
-33%
" ... Both were well received. ... "
" ... I was surprised that it was shipped without any additional boxing ! ... But it arrived unbroken and works great! ... "
Features
3dim
-100%
" ... Back light flickering and it wont stop. ... "
" ... It defaults to the clock instead of pictures unless you turn the auto dim off. ... "
" ... The same applies to when exiting from the slideshow to change a setting such as brightness - which I have to do manually because the ambient light display does not work as advertised. ... It doesn't dim in lower lighting or brighten in the morning. ... "
Fit
3photos
+33%
-67%
" ... It can't even hold your place in the gallery if you lock and then unlock your phone. ... "
" ... Description says holds 5000 photos yet the Box said it held 1000 photos and when I went to load photos it would only accept 50 photos max. ... "
Build Quality
3+33%
-67%
" ... Frame came broken. ... "
" ... Broke within a month ... "
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Specifications
Connectivity
WiFi: Yes
Memory
Memory: 8192 GB
Display
Resolution: Full HD 1080p