Last Updated: September 20, 2020 (Refresh Now)
Philips Sonicare ProtectiveClean 5100 Gum Health Rechargeable electric toothbrush with pressure sensor Black HX6850 60 1 Count
Last Updated: September 20, 2020 (Refresh Now)
8.2
SCORE
/10
Total Reviews
999
Old Reviews
0
Unverified
30
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Review Analysis - 969 recent, verified reviews
Detailed Mode
Cleaning
298brush, toothbrush, sonicare, clean, brushing
+92%
-8%
" ... The brush pulses are fairly light, but feel enough to clean. ... The brush heads themselves are soft, but get the job done. ... "
" ... It seems like it goes by so fast and my mouth feels so clean afterwards. ... "
" ... I was waiting for Black Friday sales on Sonic Care and I got one on this brush. ... "
" ... I absolutely love my Sonicare toothbrush! ... My teeth and gums have never felt so clean! ... "
" ... This makes your mouth feel like you just got a cleaning! ... "
" ... It cleans so much better than the Burst toothbrush I bought last year. ... "
" ... Noticed a difference immediately in cleaning of my teeth. ... Since the brush does all the work I easily brush the required 2 minutes and usually go longer. ... "
" ... My teeth FINALLY feel clean. ... "
Product Reliability
137years, stopped working, year, lasted, toothbrush
+30%
-70%
" ... Don't know if I got a dud or what but I bought this June 2018 and it died this week. ... "
" ... I used it for two weeks and it stopped working I contacted customer support and I was told by Alvie the return period had expired and nothing could be done. ... "
" ... I thought I would give this product a chance, but after 9 months I’m still extremely disappointed. ... "
" ... This is the second one I’ve ordered almost back to back and neither lasted more than 3 or so weeks. ... "
" ... It hasn't even been in my possession for a year! ... "
" ... Stopped working after 19 months ... "
" ... Stopped working after 55 days ... "
" ... Usually these things last around 3 years, unfortunately the 5100 model lasted 9 months. ... Probably a defective unit, but still. ... "
Battery Life
111charge, battery life, lasts, toothbrush, charged
+79%
-21%
" ... Compared to Oral-B, it got longer battery life. ... "
" ... Battery is long lasting. ... "
" ... Long battery life. ... "
" ... Of course I haven’t had to charge mine since the initial charge. ... "
" ... The toothbrush is vigorous, has great battery life, and is exactly what I had hoped for. ... "
" ... I kept my old one on the charger all the time. ... "
" ... The battery lasts forever, I have been using it for several months now and have not had it die with periodic recharging (7-10 day work trips). ... "
" ... Battery life is amazing and only have to charge every two weeks. ... "
Comfort
101head, brush head, mouth, gums, toothbrush head
+64%
-36%
" ... My teeth feel cleaner & it is easier to floss. ... "
" ... It helps me avoid over-brushing. ... "
" ... My 5100 came with one simple head to brush teeth, gums, tongue, everything. ... "
" ... Best investment Ive made for my oral hygiene hands down ... "
" ... Slimmer head makes it easier to get back teeth. ... "
" ... It was recommended to me by my dentist- actually several, over the years- but I finally broke down and bought one. ... The vibrations are fast and tickles your teeth at first. ... My teeth and gums look and feel healthier since I've been using this toothbrush, about two weeks now. ... "
" ... Amazing toothbrush feels like I went to the dentist every brush. ... "
" ... It has a nice hand feel and brushes well like all Sonicares. ... "
Charging
71charger, charged, toothbrush, battery, charging
+61%
-39%
" ... For travel you need not take the charger. ... "
" ... I love using the Sonicare, the charge lasts well over a week. ... "
" ... It holds a charge really well. ... I went an entire week without charging it. ... "
" ... The charging process is way faster than oral-B. ... "
" ... I like the fact the once it is fully charged the light goes off on the charger which saves energy usage. ... "
" ... Battery life is great and it fully charges quickly. ... "
" ... It holds a charge really well! ... "
" ... I leave it on the charger all the time, and I love the black color. ... "
For Travel
70case, traveling, comes, toothbrush, trip
+93%
-7%
" ... Also, the travel case comes in very handy. ... "
" ... I bought this model because of the battery life, travel case and gum care head and I didn’t need the more expensive bells and whistles of the higher end models. ... "
" ... I like the cleaning of this toothbrush and the other option and the box for traveling, anyone need electronic toothbrush I advise to get this . ... "
" ... I love the travel case for it (makes everything super easy). ... For shorter trips, since I use the Dentek floss picks, there's space to throw a few of those in the case too! ... "
" ... I took it on vacation for about a week and left the charger at home with zero issues. ... "
" ... The travel case is a nice added bonus. ... "
" ... I've also bought a nice little case for travel. ... "
" ... Second, with a charge, you are able to travel with it. ... "
Size
59travel, comes, traveling, travel case, love the travel
+95%
-5%
" ... Easy to use, not bulky so works well for travel. ... "
" ... I love the travel case and black makes it newer looking than all the Sonicares you've seen. ... "
" ... lighter and works just as well. ... "
" ... Comes with a nice little travel case and with the battery life being as long as it is you don’t have to worry about bringing the charger. ... "
" ... And, I love the little travel case that came with it! ... "
" ... Smaller and works much better than previous generations of sonicares. ... Very compact system. ... "
" ... The nice carry case provided makes traveling with it a breeze. ... "
" ... They are light and easy to carry around. ... "
Price
54worth the money, worth, waste of money, wasted, great toothbrush
+76%
-24%
" ... They are just as good and cost a lot less than the brand name ... "
" ... Pretty good for the price. ... "
" ... It was by far a better price and works the same. ... "
" ... Especially considering the price. ... "
" ... Worth the price ... "
" ... This model has just enough features to be perfect and at the right price-point. ... "
" ... My dentist recommended it and was shocked at what a good price I paid for it. ... It works extremely well and worth every penny and then some. ... "
" ... And it is considerably less expensive. ... "
Build Quality
47metal, toothbrush, brush, months, handle
+21%
-79%
" ... The top metal price is loose. ... "
" ... I had this toothbrush for 5 months before it broke. ... This is the second time a Phillips brush broke on me like this. ... "
" ... Very unhappy broke 6 weeks after purchase ... "
" ... But this one only worked for 2 weeks before breaking down on me. ... "
" ... Metal piece (rod) that vibrates which the brush slides into broke. ... "
" ... -Others said it not durable. ... "
" ... The rattling noise was due to the internal metallic parts breaking from 2x daily use. ... "
" ... Something is broken inside the shaft, and it doesn't work anymore. ... "
Ease of Cleaning
42teeth, cleaning, cleans my teeth, cleans, never felt
+100%
" ... Just cleans amazingly. ... "
" ... My teeth are so clean! ... "
" ... I definitely think the Sonicare does a better job of cleaning my teeth. ... "
" ... Always a great teeth cleaning staple ... "
" ... My teeth FINALLY feel clean. ... "
" ... Teeth are so clean. ... "
" ... Great clean feeling after use. ... "
" ... Great clean feel after use. ... "
Fit
40metal, brush, brush head, broke, head
+28%
-73%
" ... Had 2 of these brushes and both times the metal spindle that holds the brush head has come lose - not going for third time lucky ... "
" ... The vibrating metal where the brush head is fixed is very loose now, to the point that make the whole head loose. ... "
" ... The head keeps falling off too. ... "
" ... The metal part that vibrates the head, comes loose inside the handle after six months. ... "
" ... About 45 days after ordering (Amazon has a 30-day return policy) the brush head keeps falling out. ... "
" ... The head falls off in my mouth. ... "
" ... Travel case seems worthless to me, big bulky piece of plastic. ... "
" ... It worked great for about two months then the tip broke internally and it's all loose now. ... "
Features
33timer, timer function, gum, like the timer, brushing
+94%
-6%
" ... The timer function is awesome. ... "
" ... It also has useful features and settings. ... "
" ... It is slimmer, lighter, and has programming features that make it a definite upgrade. ... "
" ... He especially liked the timer. ... "
" ... Like the timer. ... "
" ... I like the timer function on this one better than my previous one. ... "
" ... Functionality and functions are great. ... "
" ... The variable timer settings are great! ... "
Wash Programs
27modes, settings, setting, brush, brushing
+96%
-4%
" ... There are three different settings available and I'm in the process of experimenting with the choices. ... "
" ... The variable timer settings are great! ... "
" ... I've used the gum care and clean modes. ... "
" ... My favorite feature is the timer. ... "
" ... Love the timer as well. ... "
" ... Like the timer. ... "
" ... There is definitely a difference between the regular and whitening setting. ... "
" ... Three modes all work. ... "
Design
24nice, black, looks, handle, wish
+92%
-8%
" ... I like the massage feature and the lighter sleeker design. ... "
" ... This black one is nice except I wish the handle was a little less smooth. ... "
" ... White looks even more elegant in person. ... "
" ... Best part, you'll be doing all this with a nice, whiter smile! ... "
" ... Do not be fooled by the stylish, sleek, minimal, modern garbage design of this vibrating salesperson. ... "
" ... It has more of a matte finish handle compared to my last one. ... "
" ... I love the black. ... "
" ... I got the black one for it's sleek look, and never before have I looked so cool to an audience of myself. ... "
As Gift
21christmas, bought, husband, daughter, loves
+100%
" ... This model was affordable and I got a gift card for Christmas so I jumped on the Sonicare bandwagon. ... "
" ... I bought this as a Christmas gift for my boyfriend. ... "
" ... thanks for a great gift idea. ... "
" ... It's a gift! ... "
" ... Bought this as a Christmas present for my husband. ... "
" ... This was a Christmas gift and my son loved it ... "
" ... Going to get one for my daughter for Christmas. ... "
" ... Bought it as stocking gifts for the family. ... "
Returns
21replacement, back, send, told, refund
+5%
-95%
" ... needless to say I am sending back the new one rather than the old one . ... "
" ... Unfortunately past 30 day return window. ... "
" ... Mine broke a month after the return window. ... No option to replace it anymore. ... "
" ... I want to return it but i already throw the box away . ... "
" ... I've been too busy to send it back. ... "
" ... No way to return, no refund, just oh well you are out the money, please play again. ... "
" ... I’m not paying to replace it one more time. ... "
" ... After many hours of annoying discussions with company, they agreed to send a new one. ... "
Marketplace
21works as advertised, described, back, received, prime
+67%
-33%
" ... Comes exactly as advertised. ... "
" ... This is additional information since my original post. ... I will save myself from all this stress by ordering from Amazon ... "
" ... First there was a $5 coupon on Amazon that saved a few bucks over my local brick and mortar stores. ... "
" ... Got this for very good price on Prime Day. ... "
" ... Received it quickly, and was as described. ... "
" ... Works as advertised ... "
" ... I bought everything on Amazon. ... "
" ... So far as good as described ... "
Ease of Use
20easy, brush, toothbrush, lets, hard
+100%
" ... Easy to use and promote dental health. ... "
" ... I also like that it senses when you brush to hard. ... "
" ... easy to use and store. ... "
" ... It is simple - it has just a couple buttons, the settings are easy to set. ... "
" ... Slimmer style easy to hold and maneuver. ... "
" ... I appreciated the feature that lets you start off with a lower intensity as it can be difficult to get used to a more powerful toothbrush. ... "
" ... light & easy to use. ... "
" ... Easy to use . ... "
Sound Quality
16makes, loud, started making, noisy, loud buzzing
+25%
-75%
" ... I loved this toothbrush until it started making a buzzing noise and stopped working. ... "
" ... 4 months into using it something in the head broke causing it to move around and make an obnoxious noise while being used and then today it finally quit working. ... "
" ... The rattling noise was due to the internal metallic parts breaking from 2x daily use. ... "
" ... Started making noises and perform poorly just after 9 month of usage. ... "
" ... It still works but makes an extremely loud buzzing sound compared to the quite buzzing sound it is supposed to. ... It also feels like it isn’t working the way it should and has been in addition to the obnoxiously loud buzzing. ... "
" ... got a white one with loud buzzing and super noisy (compared to a my used one, same model). ... Then requested a replacement, surprisingly, the second one is still very noisy!! ... "
" ... Now it turns on makes noise but brush doesn’t move. ... "
" ... I bought two of these for Black Friday specials and one’s brush head has stopped moving and it makes this loud noise. ... The other is still working but it has also started making the same noise. ... "
For Kids
11one, son, kids, daughter, children
+100%
" ... I bought two of these, one for my son and myself. ... "
" ... He absolutely loves it! ... "
" ... I loved it so much, I had to order one for my daughter! ... "
" ... I'm such a believer in this toothbrush that I purchased one for each of my 20-something children. ... "
" ... Bought this for my adult son and he thanked me everyday for a month. ... "
" ... got the kids one now too ... "
" ... I bought more for my wife and son ... "
" ... Going to get one for my daughter for Christmas. ... "
Capacity
10family, family member, room, put, one
+90%
-10%
" ... Bought another one for family member. ... "
" ... It uses less space on the bathroom sink. ... "
" ... Bought it as stocking gifts for the family. ... "
" ... I have actually bought 5 others for family and friends. ... "
" ... Being used by everyone in my family for years. ... "
" ... Family member a dentist convinced me to get this. ... "
" ... Love it and bought it for several family members as gifts and they love it. ... "
" ... I would buy one for every family member. ... "
Overall performance
10great job, high, feels, also, without
+80%
-20%
" ... It did a great job and pretty much did everything I expected it to. ... "
" ... It came fast! ... "
" ... Does a great job! ... "
" ... Does a great job. ... "
" ... The pressure sensor is great and speed feels refreshing. ... "
" ... does a great job ... "
" ... It does it job ... "
Shave Quality
9smooth, toothbrush, long, super, never
+100%
" ... I've always brushed well and long enough but never have my teeth felt so clean and smooth and for so long as with this brush. ... "
" ... It's like getting that just from the dentist smooth cleaning EVERYDAY. ... "
" ... My teeth - even the inside-surface of the bottom incisors - feel smooth, comparable that fresh-from-the-dentist experience. ... "
" ... The electric toothbrush is easy to use and seems to do the job of brushing efficiently. ... "
" ... My teeth have never felt so smooth. ... "
" ... Overall Id highly recommend it, my teeth have never felt smoother ... "
" ... This super shmancy toothbrush goes 10x as fast and is "refined" in it's movements. ... "
Product As Described
9described, exactly as advertised, works, received
+100%
" ... So far as good as described ... "
" ... Item is as described. ... "
" ... Works as advertised ... "
" ... Works as advertised. ... "
" ... Works as advertised . ... "
" ... Received it quickly, and was as described. ... "
" ... Works exactly as advertised. ... "
" ... Works as advertised ... "
Delivery
9product, works, delivery, received, design
+78%
-22%
" ... Ordered this and it was delivered in 2 days and it works great! ... "
" ... Great product and fast delivery. ... "
" ... Received it quickly, and was as described. ... "
" ... Great item and delivered on time. ... "
" ... Even before I got it delivered I was excited. ... "
" ... When it arrived, first, I like the design very much. ... "
User Manual
8toothbrush, brush, used, manual brushes, sonicare
+50%
-50%
" ... Went from manual toothbrush to electronic toothbrush at the recommendation of my dentist - so spent $80 on this. ... "
" ... When I used a manual toothbrush before, I got bleeding because I used too much pressure. ... "
" ... In fact, Sonicare has a feedback sensor which buzzes if you press too hard and, essentially, if you attempt to use it like a manual brush. ... "
" ... I've had to use a manual, regular toothbrush the last two months while figuring this out. ... "
Controls
7hard, settings, press, 30, timer function
+43%
-57%
" ... 3 settings seems a bit much. ... "
" ... Cons: there’s no intensity button on the brush, which makes it hard to change if you want a separate intensity from your mode. ... "
" ... But the new one I got was even louder than the one I had before and it would pause after a couple seconds . ... "
Volume
7super, quite, properly, makes, loud buzzing
-100%
" ... It’s very loud and doesn’t clean properly anymore. ... "
" ... When powered on it just make a loud noise, but the vibrations aren't channeled into the brush head at all. ... "
" ... it broke and became loud after only 6 months of use. ... "
" ... It still works but makes an extremely loud buzzing sound compared to the quite buzzing sound it is supposed to. ... It also feels like it isn’t working the way it should and has been in addition to the obnoxiously loud buzzing. ... "
" ... It’s extremely loud and because it’s super loose it doesn’t vibrate properly. ... "
" ... In general the vibration has become very loud, grating, and unpleasant. ... "
Bluetooth
7tooth, bluetooth, brushes, brush
+57%
-43%
" ... I love this tooth brush. ... "
" ... Great tooth brush. ... "
Color
6like, white, design, black, since
+100%
" ... I leave it on the charger all the time, and I love the black color. ... "
" ... The color is what caught my eye. ... "
" ... I love the color, for me the white toothbrushes always look dingy . ... "
" ... Like the color and design. ... "
" ... I personally like it since it has different colors and it is not heavy or bulky. ... "
" ... I like the black color. ... "
Defective Delivery
4unit
-100%
" ... Probably a defective unit, but still. ... "
" ... Its april 10th and its all ready broken!! ... "
" ... To take the stance yes we sold you a defective product, we don ... "
" ... Not sure if my unit is defective. ... "
Storage
4take, less, counter, bathroom, well
+100%
" ... No tacky plastic stands to take up even more space on your bathroom counter. ... "
" ... It uses less space on the bathroom sink. ... "
" ... Great deal and love that the charger is small and doesn’t take up a ton of counter space. ... "
" ... Much less plaque build-up, my gums are no longer inflamed, and the pockets' depth has decreased. ... "
Other
3pressure, hard, used, tells, pushing
+67%
-33%
" ... You do have to pay attention and read the directions to set up the sensor for that. ... "
" ... I also like the pressure sensor so I don't push too hard. ... "
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Specifications
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