Last Updated: August 1, 2019 (Refresh Now)
Philips Sonicare Flexcare Platinum Connected Rechargeable Toothbrush
Last Updated: August 1, 2019 (Refresh Now)
7.2
SCORE
/10
Total Reviews
365
Old Reviews
163
Unverified
97
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100 meters
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Review Analysis - 105 recent, verified reviews
Detailed Mode
Cleaning
31teeth, sonicare, dentist, gums, toothbrush
+90%
-10%
" ... Also, over the last few years my dentist as noted that my gums are healthier than they used to be and I have few problems now with my gums. ... "
" ... I don’t have any complaints about how clean and healthy it was keeping my teeth but now what? ... "
" ... I like the feeling of my teeth after using the tooth brush. ... "
" ... I love that there is a compartment to sanitize your brush. ... "
" ... I've been a Sonicare user for many years and my previous brush (as well as each of my family's) lasted for quite a while. ... I really like this brush. ... It seems to brush extremely well ... I like the brush heads as they are not stiff and seem to get around my teeth better. ... "
" ... I am getting better cleaning results and compliments from my dentist! ... "
" ... I've been a Sonicare user for many years and my previous brush (as well as each of my family's) lasted for quite a while. ... I really like this brush. ... It seems to brush extremely well ... I like the brush heads as they are not stiff and seem to get around my teeth better. ... "
" ... Excellent way to develop and maintain good oral hygiene! ... "
Bluetooth
18tooth brush, blue tooth, app, tooth, brushing
+61%
-39%
" ... I bought this tooth brush and I have to say it is fantastic. ... "
" ... It’s a great tooth brush. ... It’s the best tooth brush I’ve ever owned. ... "
" ... I have had similar tooth brushes but this one knocks them out of the park . ... "
" ... I have enjoyed the Bluetooth app! ... "
" ... We love this tooth brush ... "
" ... I don’t use the Bluetooth feature as I think that’s overkill, but it works great. ... "
" ... I have had similar tooth brushes but this one knocks them out of the park . ... "
" ... I have enjoyed the Bluetooth app! ... "
Product Reliability
17ten years, manufacturing defect, toothbrush, years ago, retiring
+29%
-71%
" ... First time I encountered this problem. ... "
" ... I was happy with the toothbrush until it just stopped turning on after 7 weeks. ... "
" ... Stopped working after 3 months ... "
" ... The product failed after < 1 month normal use due to a manufacturing defect (started vibrating erratically/not brushing properly). ... The second unit failed in the same manner after one week of use. ... I am nearing the 90-day money back guarantee on this product, and cannot risk the third unit failing. ... Also, I have no interest in waiting another two months for Philips to resolve the same manufacturing defect a second time. ... "
" ... It works intermittently (perhaps once in 4 or 5 tries). ... "
" ... The product failed after < 1 month normal use due to a manufacturing defect (started vibrating erratically/not brushing properly). ... The second unit failed in the same manner after one week of use. ... I am nearing the 90-day money back guarantee on this product, and cannot risk the third unit failing. ... Also, I have no interest in waiting another two months for Philips to resolve the same manufacturing defect a second time. ... "
" ... Only lasted a little over a year, 389 days to be exact! ... I'm so disappointed it is broken! ... "
" ... The first stopped charging after only one month and the second one after a few months. ... "
Shave Quality
15electric, dentist, dentist recommended, gums, feel clean
+100%
" ... By far the best electric toothbrush. ... "
" ... My son's dentist had recommended this brand of electric toothbrush. ... I needed a new electric toothbrush and decided on this one. ... "
" ... I purchased this product as it was very highly rated and my dentist recommended I start using an electric toothbrush. ... "
" ... My dentist recommended getting a power toothbrush to avoid receding gums. ... "
" ... love electric toothbrush my old one wore out and now have a new one that is great ... "
" ... By far the best electric toothbrush. ... "
" ... I purchased this product as it was very highly rated and my dentist recommended I start using an electric toothbrush. ... "
" ... I can REALLY tell the difference in my teeth and gums just from using this toothbrush. ... "
Comfort
10gums, pressure, dental, brush heads, brush
+90%
-10%
" ... Takes a little adjusting to the different cycles (different than the 9yr old one i was using) but love the way my mouth feels at end of cycle. ... "
" ... I like the brush heads as they are not stiff and seem to get around my teeth better. ... "
" ... I like the brush heads as they are not stiff and seem to get around my teeth better. ... "
" ... Your dental visits will be much easier and more comfortable. ... "
" ... Your dental visits will be much easier and more comfortable. ... "
" ... My gums feel better, my teeth feel clean and I am happy again. ... "
" ... My gums feel better, my teeth feel clean and I am happy again. ... "
" ... Not bad, just wish the handle had a better grip. ... "
Apps
9bluetooth, toothbrush, philips
+67%
-33%
" ... The app is basic but helpful. ... "
" ... The app it connects to is not useful or practical, but the toothbrush is still really great. ... "
" ... I have enjoyed the Bluetooth app! ... "
" ... I have enjoyed the Bluetooth app! ... "
" ... The app is a nice bonus. ... "
" ... The Phillips app is very helpful. ... "
Price
8extra money, worth, toothbrush, money, easy to use
+75%
-25%
" ... I think it was worth every penny I paid. ... "
" ... Best toothbrush for the money. ... "
" ... It's worth the extra money. ... "
" ... It's worth the extra money. ... "
" ... Easy to use and worth every penny. ... "
Ease of Use
6super easy, picked, pairing, worth
+100%
" ... However, it was super easy to use and didn't need "pairing" it just, picked it up and away we went! ... "
" ... However, it was super easy to use and didn't need "pairing" it just, picked it up and away we went! ... "
" ... Easy to use and worth every penny. ... "
" ... Easy to use and works very well. ... "
" ... Easy to use and works very well. ... "
Device Compatibility
6app, sonicare toothbrushes, smart phone, kids version, brush
+83%
-17%
" ... Have not yet hooked it up to my smart phone -- running out of space on the phone!!! ... "
" ... I have enjoyed the Bluetooth app! ... "
" ... I have enjoyed the Bluetooth app! ... "
" ... I have used Sonicare toothbrushes in the past and have been excellent devices. ... "
" ... I have used Sonicare toothbrushes in the past and have been excellent devices. ... "
Build Quality
6specialty, shaft, recycled, heads, charger
+67%
-33%
" ... A very solid performer. ... "
" ... I like the brush heads as they are not stiff and seem to get around my teeth better. ... "
" ... I like the brush heads as they are not stiff and seem to get around my teeth better. ... "
" ... Not bad, just wish the handle had a better grip. ... "
Charging
6charge, specialty, recycled, heads, charging
+17%
-83%
" ... Received a toothbrush that is not charging. ... "
" ... This is a lot of specialty plastic/metal pieces (the head and charger) and something that has to be replaced pretty frequently - it would make me "LOVE" this product if you could send in the heads to be recycled. ... "
" ... The first stopped charging after only one month and the second one after a few months. ... "
" ... I am disappointed that it isn's holding a charge. ... I don't know if it is defective or if the new brush with all the blue tooth stuff doesn't hold a charge, disappointing. ... "
" ... I am disappointed that it isn's holding a charge. ... I don't know if it is defective or if the new brush with all the blue tooth stuff doesn't hold a charge, disappointing. ... "
Features
4intensity settings, mode, intensity
+50%
-50%
" ... It went into some crazy mode, vibrating as in the "too much pressure" state and all three intensity lights flashing even though not even touching any teeth. ... "
" ... Shame on you Philips for continuing to sell an obviously non-functional feature. ... "
Design
4teeth look, toothbrush
+100%
" ... A very solid performer. ... "
" ... Awesome toothbrush and the new carry cases is very sleek. ... "
" ... My teeth look whiter already after a week. ... "
" ... My teeth look whiter already after a week. ... "
Battery Life
4charge, recharge, ten years, sonicare, drained
-100%
" ... I assume those complaining about the battery not lasting charge theirs every time they use it. ... "
" ... However this latest model has issues with the battery. ... The unit will only last for about 2 uses before the battery is completely drained, then require a full 48 hours to recharge. ... "
" ... However this latest model has issues with the battery. ... The unit will only last for about 2 uses before the battery is completely drained, then require a full 48 hours to recharge. ... "
" ... I bought it in January 2017 and lasted until October 21, 2017and would not recharge and I could not open it to change the battery ... "
Setup
3picked, pairing, easy to use
+100%
" ... This toothbrush was recommended to me by my periodontist, and i'm glad I listened. ... "
" ... However, it was super easy to use and didn't need "pairing" it just, picked it up and away we went! ... "
" ... However, it was super easy to use and didn't need "pairing" it just, picked it up and away we went! ... "
Overall performance
3job, good
+100%
" ... A very solid performer. ... "
" ... Does a really good job ... "
" ... Does a really good job ... "
Returns
3send, phillips, expired, address
-100%
" ... Add to the problem, my return window with Amazon has expired, and Phillips cannot send a replacement to my address. ... "
" ... Add to the problem, my return window with Amazon has expired, and Phillips cannot send a replacement to my address. ... "
" ... Outside of the return window so I'm out $200. ... Hopefully someone reaches out to me to give me a replacement. ... "
Ease of Cleaning
3brush, teeth
+100%
" ... I like the brush and how clean my teeth are when I use it. ... "
" ... I like the brush and how clean my teeth are when I use it. ... "
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Specifications
Body
Size: 100 meters