Last Updated: September 12, 2021 (Refresh Now)
Philips Sonicare FlexCare rechargeable electric toothbrush Standard Packaging
Last Updated: September 12, 2021 (Refresh Now)
7.1
SCORE
/10
Total Reviews
1000
Old Reviews
699
Unverified
93
Spam Test
PASS
Review Analysis - 208 recent, verified reviews
Detailed Mode
Reliability
58lasted, months, toothbrush, stopped working, first one
+41%
-59%
" ... 2 failures now in 2 years. ... "
" ... It started out great and within a year it started malfunctioning. ... The reason I am writing this review is that I am looking for a replacement right now and think it's shocking that I'd have to get one. ... "
" ... I've owned two of these so far and both have stopped charging after about12-14 months. ... "
" ... In 2018 we bought 2 different Sonicare models and both stopped working roughly after 22 months. ... Seems to be designed to make you buy a new one every 2 years. ... I can understand that this is in the manufacturer's interest, but would have hoped for a longer life time especially as these were not the entry level models. ... "
" ... My 1st one simply stopped working entirely after 14 months. ... The replacement Philips sent lasted 13 months. ... That one grew a mind of its own, and started turning itself on, then off, randomly. ... Docked 1 star for being reliably unreliable, excellent otherwise. ... "
" ... September 2019 - not working anymore! ... It’s not even a year! ... "
" ... This was a great toothbrush until it went out a year later. ... I bought this toothbrush before from Costco and it lasted for at least 5 years. ... It started buzzing one day out of the blue and then wouldn’t work. ... Now it’s just dead. ... "
" ... First one lasted about two years and then suddenly stopped holding the charge and stopped working. ... This morning it completely stopped working. ... "
Cleaning
53teeth, toothbrush, sonicare, brush heads, dental
+87%
-13%
" ... My old model had a sanitizer for the brush heads . ... I cannot imagine not using a Sonicare toothbrush now. ... I am very happy with my third Sonicare toothbrush. ... "
" ... I can't believe how well this polishes my teeth! ... "
" ... vibrating tooth brush made a difference. ... I still don’t feel as “fresh” after brushing with this, than my oral B spin brush, but, it’s working, so I’ll say, yes, just get it, and get used to the tickling of your lips. ... "
" ... After my old tooth brush died, I purchase another one. ... I only purchased the tooth brush without the uv stand because the uv light stand that came with my old tooth brush still works. ... "
" ... I really like the way this cleans over a standard electric tooth brush ... "
" ... Cleanliness of teeth ... "
" ... I think this will last me a long time and it helps my mouth feel clean after I use it. ... "
" ... Needed additional brush heads first. ... I was under the impression there would be colored rings for identification of an individual’s brush heads. ... "
Battery
38charge, charger, battery life, toothbrush, charging
+53%
-47%
" ... Compact, holds a good charge and doesn’t look bad on the vanity. ... "
" ... Charge lasts a long time. ... "
" ... I especially like this model, because it came with a charging base that allows the cord to be wrapped around the inside of the base, which can be separated into a smaller charging base for travel. ... "
" ... Battery is great. ... "
" ... I am very pleased with the battery life. ... Although it has a 3 week battery life and comes with a travel case, I often do not carry it with me on trips (and gave it a 4 star on travel) because it is rather heavy/ adds weight to the suitcase. ... "
" ... Even after 6 years the battery hours for a solid 3-4 weeks! ... "
" ... So far the battery life has been good, but I have not been using it for long enough to see how long the battery actually lasts. ... "
" ... Whether it was on or off the charger. ... "
Body
33toothbrush, teeth, brush, travel, water
+58%
-42%
" ... I’m hoping this one holds up as well. ... The head it comes with is pretty soft, so you may want to purchase some that are a medium firmness. ... "
" ... One reason I chose this model is the ridges on the handle for a comfortable grip. ... "
" ... My teeth feel like I just left the dentist office every single day. ... "
" ... I hold with three fingers and do the gentle massage along the gumline thing I never understood when my dentist was saying I "brush too hard" ... "
" ... My teeth already feel and look bettet! ... "
" ... I really like that this one has a more compact head that allows me to reach my back teeth easily ... "
" ... This new one has the same quality construction and features as the one it replaced. ... "
" ... I love the way it works but as to travel? ... The travel box does look good however. ... "
Battery / Charging
23charger, charging, battery, travel, stopped charging
+48%
-52%
" ... Now it doesn’t charge. ... I charged it and it started buzzing while on the charger. ... Then it worked for one brushing and then wouldn’t hold a charge again. ... "
" ... I store it on the charger. ... "
" ... Not satisfied at all, the battery stopped after 6 months, It won't recharge. ... "
" ... Everytime I charge the toothbrush it would only go to 2 out of the 3 bars and it would quickly lose charge after a few uses. ... "
" ... Now it’s January and it will no longer charge. ... Now hoping to find a replacement charger. ... "
" ... I've owned two of these so far and both have stopped charging after about12-14 months. ... "
" ... Unfortunately that one only lasted until the warranty was up & quit charging this week. ... "
" ... Last week it would start on its own while sitting in the charger. ... Not it won't take a charge and it is completely useless. ... "
Marketplace
22returned, replacement, 2019, seller, sending
+41%
-59%
" ... :( Guess I’m going back to Costco. ... "
" ... I am unable to get a replacement through amazon, so I would not recommend buying this item. ... "
" ... Defective product first purchased Feb 2019. ... Replacement was sent 10/2019. ... "
" ... Sending it back for a replacement. ... "
" ... Bought Oct 2018 RIP Nov 2019. ... "
" ... It seems to me that this was previously opened box. ... I thought I paid for a new one and not one that was returned and shipped to me. ... "
" ... I'll be taking a break from Amazon. ... "
" ... Delivered Sept 3, 2019 quit working Oct 7, 2019. ... "
Usage
21case, button, traveling, gift, toothbrush
+76%
-24%
" ... Works as stated easy to take with you. ... "
" ... Mainly the various options for use. ... "
" ... It’s a great gift for a single lady 😉. ... "
" ... Now my visits are a breeze. ... "
" ... We have three philips sonicare electric toothbrush work greats and also great for traveling in carrying case that come with it ... "
" ... I paid about $125 for this version, but my hygienist said she has the $40+ version and it is fine for her family. ... "
" ... Bought for a gift. ... "
" ... I love the way it works but as to travel? ... The travel box does look good however. ... "
Body / Comfort
19teeth, dentist, brush, toothbrush, teeth feel
+58%
-42%
" ... Makes my teeth feel like I’ve just left the hygienist’s chair with every use ... "
" ... The head it comes with is pretty soft, so you may want to purchase some that are a medium firmness. ... "
" ... I really like that this one has a more compact head that allows me to reach my back teeth easily ... "
" ... Comfortable to use and cleans my teeth well. ... "
" ... So good for my teeth and gums ... "
" ... My teeth feel like I just left the dentist office every single day. ... "
" ... I hold with three fingers and do the gentle massage along the gumline thing I never understood when my dentist was saying I "brush too hard" ... "
" ... I like the small toothbrush head because it reaches the back molars in my mouth. ... "
Body / Build Quality
12toothbrush, head, brush, attaches, stripped
+33%
-67%
" ... It didn't have the clear protection plastic on it so I'm guessing it's a return from a previous customer . ... "
" ... As some other people have said, there is a flaw in the design, the head will break and we are not brushing especially hard . ... "
" ... So sad it broke that fast . ... "
" ... This more expensive version lasted about 17 months and the metal piece that the brush attaches too fell out and will not go back in. ... "
" ... The plastic spacer just below the brush rod has failed (3 days ago) and it’s very loose and no longer working properly. ... "
" ... Plastic seems cheap. ... "
" ... When I changed brushes, I noticed there was a black ring that broke apart from the base of the appliance. ... "
Marketplace / Marketplace
11seller, replacement, contact, 2019, shipped
+45%
-55%
" ... I'll be taking a break from Amazon. ... "
" ... I will have to contact Amazon again to try to resolve my issue . ... "
" ... I am unable to get a replacement through amazon, so I would not recommend buying this item. ... "
" ... Bought Oct 2018 RIP Nov 2019. ... "
" ... :( Guess I’m going back to Costco. ... "
" ... Replacement was sent 10/2019. ... "
Price
9money, toothbrushes, toothbrush, spent, paid
+78%
-22%
" ... 4 star because price was quite expensive, didn't realize Costco was also selling a 2 pack deal for these toothbrushes for a cheaper price. ... "
" ... The price was good almost half of what I saw at other online stores. ... "
" ... It's a perfect price point and works well. ... I couldn't have asked for a better option at this price. ... "
" ... It's just so good, I didn't think any of the newer models could be any better, plus a good price! ... "
" ... It was a great sale price for the product. ... "
" ... Chose this over the DiamondClean because of the better value. ... "
" ... Good toothbrush for the money ‼️ ... "
Marketplace / Delivery
7oct, delivered, 2019, shipped, packaging
+57%
-43%
" ... The packaging is legitimate and matches the item ordered. ... "
" ... The product arrived on time. ... "
" ... Order process Ed and shipped as promised. ... "
Marketplace / Returns
6replacement, sending, send, replace, new one
+17%
-83%
" ... Sending it back for a replacement. ... "
" ... I thought I paid for a new one and not one that was returned and shipped to me. ... "
" ... This was to replace another one that had died after 2 years. ... "
" ... Before I could return it, the return time of 30 days had expired. ... "
" ... I was very disappointed and returned it immediately. ... "
Features
6model, sonicare, settings, modes, mode
+83%
-17%
" ... This model has all the modes that others do not, but I do believe it may be discontinued as I do not see it on the phillips website. ... "
" ... It has great settings and features. ... "
" ... We bought 2 of these because it offers a variety of features used everyday. ... "
" ... Disabled and this feature is a must. ... "
" ... Like the different features this model has to offer which allows me to maintain good dental hygiene. ... "
Usage / For Travel
5case, traveling, toothbrush, trips, sonicare
+100%
" ... I love the way it works but as to travel? ... The travel box does look good however. ... "
" ... Compact travel capability. ... "
" ... In addition, the travel case is vented which allows the toothbrush to air out between uses. ... "
" ... very nice product, fast charging, long lasting, portable for traveling ... "
" ... We have three philips sonicare electric toothbrush work greats and also great for traveling in carrying case that come with it ... "
Usage / Ease
5use, easy
+100%
" ... Mainly the various options for use. ... "
" ... Works as stated easy to take with you. ... "
" ... Now my visits are a breeze. ... "
" ... Sonicare is very easy to use. ... "
Programs
5mode, brushing, sonicare, settings, modes
+80%
-20%
" ... Works well, easy to use through the different cleaning modes. ... "
" ... The timer makes good oral hygiene easier. ... "
" ... Multiple settings, timer that makes brushing truly effective. ... "
" ... GumCare mode is the best, and does a good job of getting you in the habit of brushing for 3 full minutes. ... "
Body / Fit
5attaches, toothbrush, metal piece, holds, heads
+40%
-60%
" ... This more expensive version lasted about 17 months and the metal piece that the brush attaches too fell out and will not go back in. ... "
" ... Now toothbrush does not fit flush with base, there are no variable speeds and it brushes too quickly. ... "
Usage / As Gift
4granddaughter, christmas, bought
+100%
" ... This was a gift to a friend. ... "
" ... Granddaughter wanted it for Christmas. ... "
" ... It’s a great gift for a single lady 😉. ... "
" ... Bought for a gift. ... "
Usage / Controls
3pressing, head, brushing
-100%
" ... After pressing the on/off button maybe a million times, it finally turned off. ... "
" ... I kept pressing the button and I was able to get it to start, but sometimes I would have to push the button 20 times or more. ... "
Usage / Capacity
3one, house, family, bathroom
+33%
-67%
" ... We have 2 units at our house and this one is clearly broken. ... "
Marketplace / Defective Delivery
3one, first, defective, box, 2019
-100%
" ... I think this one is faulty. ... "
" ... It seems to me that this was previously opened box. ... "
" ... Defective product first purchased Feb 2019. ... "
Body / Size
3compact, trips, traveling, holds, heavy
+100%
" ... I love the way it works but as to travel? ... The travel box does look good however. ... "
" ... Compact travel capability. ... "
" ... Compact, holds a good charge and doesn’t look bad on the vanity. ... "
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Specifications
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Recommendations
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