Last Updated: July 30, 2019 (Refresh Now)
Philips Sonicare DiamondClean Smart 9300 Electric Rechargeable Power Toothbrush For Complete Oral Care includes 3 brush heads glass charger and travel case White
Last Updated: July 30, 2019 (Refresh Now)
7.4
SCORE
/10
Total Reviews
830
Old Reviews
0
Unverified
251
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Review Analysis - 579 recent, verified reviews
Detailed Mode
Cleaning
186teeth, toothbrush, teeth feel, dentist, sonicare
+87%
-13%
" ... It technically is an amazing brush. ... My teeth felt cleaner after using it just one time. ... - the brush sends toothpaste flying everywhere as you brush. ... Honestly, it does what it’s supposed to — clean your teeth — and it does it really well. ... "
" ... Though I have one and it still works and it is awesome, cleans so well. ... Better than a manual tooth brush. ... "
" ... I’m not sure how to brush my teeth without it now. ... "
" ... The product is extremely effective when I brush my teeth that I feel as my teeth have never been this clean before I started using it. ... The only time that I recall when my teeth felt so clean was when I left my dentist office after a cleaning. ... In addition, it good to point out that, I only use the clean setting as it is enough for my teeth. ... Higher settings are used to deep clean, white and gum health. ... "
" ... Love the brush as I did the original sonicare. ... "
" ... I am On my second diamond clean and I love the fact that this one let you know when you’re applying to much pressure and it comes with an app 😮 ... "
" ... The brush is great to use, I can feel my teeth more clean than use the traditional brush. ... "
" ... Might be expensive but it’s a whole lot cheaper than dental work and I think cleans your teeth so good it feels I get to the power washer to them and with all the different options you can either have a really strong vibrating a really soft and gentle for the gums ... "
Product Reliability
85stopped working, year, working, toothbrush, ago
+19%
-81%
" ... It just suddenly break down and cannot work anymore! ... "
" ... Product died on me and won’t charge after 4 months. ... "
" ... And now the replacement just died. ... Unless I'm just spectacularly unlucky, Seems to me that is indicative of a quality control issue. ... "
" ... After owning 6 of these, I will be switching to a different brand. ... "
" ... used less than 4 mounths ,and it did not work anymore ... "
" ... I only had this since August and paid all that money for it to give out and stop working two months ago. ... "
" ... What I’m not OK with is the total and inexplicable death of this toothbrush less than 3 months after I ordered it. ... It just died. ... "
" ... need to charge frequently and broke down after 5 month use. ... "
Charging
69toothbrush, charge, brush, travel case, glass
+36%
-64%
" ... Will not charge or work at all. ... "
" ... I can't charge it and may be It is my last time to buy electronic from amazon. ... "
" ... Was fully charged the day before, worked at bedtime and then in the morning it would not turn on or charge. ... "
" ... All that was included was the toothbrush base and the charging cup. ... "
" ... Product died on me and won’t charge after 4 months. ... "
" ... I JUST STARTED using this and the charger has broken. ... Need a new charger sent to me ASAP ... "
" ... Stopped charging this morning. ... "
" ... The device is not charge any more after four months I have used ... "
Battery Life
53battery, battery life, charged, long time, lasts
+47%
-53%
" ... It’s not working nor can be charged after 3 month after I bought. ... "
" ... It won't turn on or take a charge . ... "
" ... The battery is defective. ... "
" ... Brush won't charge after one year of moderate use. ... "
" ... First was the battery. ... "
" ... But today it is not working anymore, I am unable to recharge it, I am sure it is the problem of the brush, cuz I can charge my girlfriend's in my cup. ... "
" ... Can not charge battery after 10 months ... "
" ... The battery stopped charging for both of us after less than 15 month. ... "
Apps
48brushing, use the app, toothbrush, love the app, philips
+60%
-40%
" ... First week I was using a phone app while brushing. ... "
" ... The brushes, settings, and app are very helpful to meet your dental hygiene goals. ... "
" ... The app is easy to use but does take a bit longer to sync when I turn it on so I only use the app about once a week. ... "
" ... The app makes the difference. ... "
" ... Love the app - makes it easy and kind of fun? ... "
" ... It times brushing for you which is nice (though I don't use the app). ... "
" ... I find the app helpful to make sure I’m actually paying attention to the amount of time spent on each area of my teeth. ... "
" ... I laughed my butt of that it had an app, but that has actually turned out to be my favorite part. ... "
Comfort
47teeth, dentist, toothbrush, brush, gums
+79%
-21%
" ... My teeth feel much more clean than before. ... "
" ... Makes my mouth feel great. ... "
" ... My daughter raved about how great your teeth feel after using and she was totally 100% correct. ... "
" ... my mouth feels so refreshed and clean after each use! ... "
" ... Feels like you’ve been to the dentist every time! ... "
" ... The intensity is amazing and after my teeth were as smooth and brilliant as when I step foot out of my dentist chair. ... "
" ... You can't stop licking your teeth, they feel so smooth. ... "
" ... This toothbrush is amazing my second sonicare and loving it it makes my teeth feel so clean and makes me feel better knowing I'm doing better cleaning my teeth. ... "
Software Platform
40toothbrush, brush, smart, brushing, use the app
+53%
-48%
" ... Then along comes Phillips with an update. ... "
" ... I thought the whole app thing to brush your teeth was going to be ridiculous, but turns out I really like it. ... "
" ... We like the interface with iPad and the ability to track results. ... "
" ... +App is fantastic! ... "
" ... ) You tap the app, start brushing & the app will tell you if you need to improve and exactly where you need to brush longer. ... "
" ... I laughed my butt of that it had an app, but that has actually turned out to be my favorite part. ... "
" ... I really like the app that shows areas you need to pay more attention to. ... "
" ... The light that warns when you're scrubbing too hard is a fantastic warning, but does work better for me when accompanied by the app as does the timing since it gives visual ques. ... "
Price
37worth every penny, worth the money, worth, waste of money, toothbrush
+68%
-32%
" ... I was skeptical if this was really going to be worth the money. ... "
" ... Worth the price! ... "
" ... I was nervous for the price being A LOT MORE than what the average person spends on a toothbrush, but this was money well spent. ... This is beyond a great purchase and without a doubt worth it! ... "
" ... The price it's a 235.00 toothbrush and the top model is over 300. ... "
" ... If you have the money, then buy it! ... "
" ... Worth every penny! ... "
" ... I doubted I really needed to spend this much money on this "optional" fancy gadget. ... "
" ... Worth every penny. ... "
Ease of Cleaning
22teeth, cleaning, still, cleans so well, teeth feel
+100%
" ... I've never felt my teeth so clean. ... "
" ... My teeth have never been so clean. ... "
" ... Though I have one and it still works and it is awesome, cleans so well. ... "
" ... I can tell a substantial difference in how good it cleans. ... "
" ... Cleans my teeth very well. ... "
" ... Cleans so well you think you have been to the dentist. ... "
" ... The difference in cleaning quality is tremendous! ... "
" ... Which is nice for spring cleaning! ... "
Bluetooth
21app, bluetooth connection, brush, via bluetooth, toothbrush
+57%
-43%
" ... I haven’t yet synced the brush via Bluetooth for tracking. ... "
" ... I'd never had a powered tooth brush before, but I like using it. ... "
" ... They asked if I had updated the software via bluetooth, which I had a couple of times, and along those lines, they recommended I do so regularly. ... Overall, I'm still a fan, but I would like to see the reliability of the bluetooth connection, and the durability of the basic toothbrush function get a bit better. ... "
" ... This thing provides a tooth-brushing experience unlike other tooth brushes. ... "
" ... I am fascinated by its Bluetooth capability and extremely thankful for the app! ... "
" ... One positive aspect is that you can use it with your tablet as well as your phone and the Bluetooth connection appears to now be solid (better than Oral B's app), and it will synch data between devices if you switch back and forth. ... "
" ... Awesome tooth brush! ... "
" ... The most amazing part of this brush is the bluetooth connectivity that actually shows you on your tablet or smart phone using the Phillips app what teeth you are brushing, whether you are brushing the front or back of your teeth and if you brushed them correctly or need to touch them up. ... "
Design
20toothbrush, sleek, whiter, toothbrushes, teeth
+85%
-15%
" ... It’s a very affective dental care tool and has a great design. ... "
" ... Quite beautiful and useful. ... "
" ... A round design would do so. ... "
" ... It feels high quality in my hand looks sleek enough that I don’t feel the need to hide it in the drawer when guests come over. ... "
" ... The power feels much stronger and the design is sleeker. ... "
" ... Light and with a dynamic design. ... "
" ... I can already tell this will not happen with this toothbrush because of it's unibody and seamless design. ... "
" ... My husbands teeth look whiter and he said they feel great. ... "
Controls
19power button, buttons, toothbrush, brush, stopped working
+11%
-89%
" ... Heed it's warning when you are pressing too hard. ... "
" ... The turn on/off button became depressed making the brush impossible to turn on. ... "
" ... Maybe I'll take it out again in a month or 2 and see if I can deal with the power button issues again. ... "
" ... The design is nice but tere is a faulty in the handle that the power button kept stucking in when I turned off. ... "
" ... After 6 months all buttons stopped working and inoperable. ... "
" ... After that I began to have trouble with the on off button and figured out it was sticking due to toothpaste getting under the button and needing to be removed. ... This is a very expensive toothbrush and I think the problem with the button clogging is a design flaw. ... "
" ... Unless I'm just spectacularly unlucky, Seems to me that is indicative of a quality control issue. ... "
" ... The toothbrush has 2 buttons: a power button and a mode/intensity button. ... Straight out of the box, the buttons on the toothbrush seemed to get slightly stuck when pressed. ... When the buttons are depressed, the buttons get stuck on the side of the "holes," which do not allow the buttons to properly pop back up to be flush with the top edge of the holes. ... This could be resolved if the depth of the area around the holes were thicker, which would guide the buttons to prop up better, and if the height of the button caps were taller to be guided back up. ... The buttons getting stuck is an issue as I brush my teeth and change my grip on the toothbrush. ... While brush I will sometimes unintentionally touch the power or mode/intensity button, which will cause the toothbrush to turn off or change the intensity. ... This happens because the contact of the buttons do not properly disengage, leaving the buttons to be easily depressed upon slight touch of the buttons. ... "
Returns
17replacement, amazon, send, year, replaced
+12%
-88%
" ... Also, the period of time in which I could return it has expired! ... "
" ... I spent about 20 mins on the phone before getting them to send me a replacement. ... "
" ... Amazon is supposed to send a replacement. ... This was $170, which is a lot of money for me so I’m hoping the replacement will be OK. ... "
" ... Hope I can get it replaced. ... "
" ... And now the replacement just died. ... "
" ... Now I have to deal with them on this as I can't return through Amazon. ... "
" ... Over a month backorder, received replacement that had the same issue. ... "
" ... Unable to return it. ... "
Features
15toothbrush, smart features, brushing, brush, pressure sensor
+93%
-7%
" ... It has extra features that honestly you wont use. ... "
" ... Although I used my new electric toothbrush for few days yet, I have already observed the excellent features of it. ... I am very satisfied so far with my new toothbrush in all its features that I told my husband I am buying him one. ... "
" ... Has more features than I can use but is very well built and feels good and is a pleasure to use. ... "
" ... It feels good to use it for a while, but some features have not been used yet ... "
" ... I like all the functions and mostly use the sensitive setting. ... "
" ... At present, the "protective" mode has been used (it should be this, the weakest one if you remember correctly). ... "
" ... so many modes and features. ... "
" ... - but does seem to come with a lot of "options" and "features" that are redundant or meaningless - but if all the options provide the same great clean, that works. ... "
Build Quality
15toothbrush, hold, brush heads, bristles, toothpaste
+20%
-80%
" ... The first unit's metal shaft (where the toothbrush head attaches) became loose and started making a loud buzzing sound, which progressively got worse until the brush no longer pulsated. ... "
" ... This is an over-specced plastic piece of junk. ... "
" ... Both circular buttons are plastic caps set within the circular openings of the body of the toothbrush. ... "
" ... Broke after two month ... "
" ... I was shocked because the box was sealed, but I Think that maybe the bottom had been glued back together. ... "
" ... The bristles of all the brush heads fell out. ... "
" ... It’s not the toothpaste left there, is the plastic thing that attached to the toothbrush and is broken and smells so bad. ... "
" ... After just two weeks, two of the three brush heads have fallen apart. ... I'm not over using or handling them too hard and the bristles are falling out! ... "
Fit
14toothbrush, hold, cup, brushes, bristles
+21%
-79%
" ... I was shocked because the box was sealed, but I Think that maybe the bottom had been glued back together. ... "
" ... The indication of the area when I had brushed are not really effective plus can't be bothered to hold the phone while brushing the teeth all the time . ... "
" ... However if you rub it 10,000 times back to back friction and heat is generated and you'll put a hole in the wall even with water runnig. ... "
" ... They don’t fit all the way on, which leaves a space. ... "
" ... The case does not close on one side, the interior is too small. ... "
" ... The first unit's metal shaft (where the toothbrush head attaches) became loose and started making a loud buzzing sound, which progressively got worse until the brush no longer pulsated. ... "
" ... The case isn’t as good as previous models. ... "
" ... brushes can’t fit in. ... "
Ease of Use
13easy to use, track, process, app, user friendly
+85%
-15%
" ... Easy to use, does a great job with little,effort. ... "
" ... That process was fairly easy despite having to hold for ~10 minutes. ... "
" ... Easy to set up! ... "
" ... Feels great, easy to use. ... "
" ... They were very pleasant and easy to deal with. ... "
" ... You want this process to be as easy as possible and this delivers the best experience I could have ever imagined. ... "
" ... Easy to setup. ... Easy to use. ... "
" ... Super easy to use the app on the phone if you want to keep track of your brushing. ... "
For Travel
10case, travel case, toothbrush, trips, contained
+50%
-50%
" ... The package I received was not complete and contained no travel case ... "
" ... A plain travel case was included. ... "
" ... The travel case is a poor design or has poor quality control. ... "
" ... Also the travel case cannot charge. ... "
Marketplace
10help, item, deal, thanks, response
+50%
-50%
" ... No response from manufacturer. ... Tried e-mail. ... "
" ... Amazon is supposed to send a replacement. ... "
" ... Trying to find a customer service but no where to be found on Amazon. ... "
" ... I emailed amazon and the seller and either got no response or no help. ... "
" ... Now I have to deal with them on this as I can't return through Amazon. ... "
Device Compatibility
9app, connects, toothbrush, bluetooth, via
+33%
-67%
" ... Tried contacting via web site. ... "
" ... Sometimes it works seamlessly ... "
" ... It usually doesn't connect to my Android. ... "
" ... First connecting to the app is a nightmare. ... If the lights go out before it connects, it says it can’t connect and you need to hit the button on the toothbrush again. ... "
Color
8pink, teeth, purple, makes, handle
+75%
-25%
" ... I got the color I like. ... "
" ... Easy to use and the pink color is totally cute. ... "
" ... Pink color is pretty. ... "
" ... The pink color makes me happy to brush my teeth. ... "
" ... I really like its color. ... "
" ... Nice pink color. ... "
Delivery
8product, arrived, package, ordered, item
+50%
-50%
" ... So I’m very discounted when I open the box. ... "
" ... Box was intact but product was missing! ... "
" ... The replacement arrived and functioned for about a year. ... "
" ... The package arrived in a crushed box, but the actual product packaging was only slightly dented. ... "
Size
8case, travel case, charging, chargeable, bulky
+38%
-63%
" ... A plain travel case was included. ... "
" ... - Bulky for travel but USB chargeable and most items are well contained in a single box ... But the box is bulky and on the heavy side. ... Weight would be hard to reduce, I would think. ... "
" ... The case does not close on one side, the interior is too small. ... "
" ... Am I missing a part of the travel case? ... "
" ... Also the travel case cannot charge. ... "
Wash Programs
6+83%
-17%
" ... I like all the functions and mostly use the sensitive setting. ... "
" ... It has multiple sensitivity settings. ... "
" ... Toothbrush has multiple modes. ... "
" ... It has many options and settings. ... "
" ... The timer is also very helpful. ... "
Capacity
5bathroom, whole
+100%
" ... And all of my family members are useing this product now~ ... "
" ... WE now have 4 in the family-2 in each home ... "
" ... It is like having a dentist instrument in your house! ... "
" ... I've told my whole family they're getting one of these for Christmas it's just that amazing. ... "
Sound Quality
5toothbrush, teeth, quiet, months, loud
+40%
-60%
" ... Starts to make a very terrible noise after 2 months. ... "
" ... Great toothbrush when it works - the first tootbrush that I ordered was defective out of the box, loud buzzing noise and not much movement of the bristles. ... "
Other
5sensor, brushing, version, uses, much
+80%
-20%
" ... Uses accelerometer sensors in the handle, so more reliable than its Oral B smart competitor - which uses your phone's camera (not very reliably) - for orientation in your mouth. ... "
" ... lt is great with the app but the sensor is not accurate ... "
" ... This new version of soniclear has everything i loved about the older version, and now there is pressure sensor, which i'm having a love and hate relationship with now. ... "
" ... I particularly like the pressure sensor and the indication that you are brushing too fast. ... "
Overall performance
5first
+80%
-20%
" ... It’s not cheap, but does an awesome job! ... "
" ... Also allows you to change speeds on the fly . ... "
" ... Expensive most definitely but it gets the job done very effectively. ... "
Defective Delivery
5defective, box, packaging, package, months
-100%
" ... Box was intact but product was missing! ... "
" ... The product became defective after 3 months. ... "
" ... This product is defective. ... "
" ... The package arrived in a crushed box, but the actual product packaging was only slightly dented. ... "
Storage
5look, drawer, small, sleek, case
+60%
-40%
" ... It feels high quality in my hand looks sleek enough that I don’t feel the need to hide it in the drawer when guests come over. ... "
" ... A quick look convinces me that they can do better with the next iteration and make space for all brushes. ... "
" ... If you are new to the space, I wouldn't waste my time with other options and go straight the best money can buy, and fortunately you don't have to look any longer because this product is it. ... "
As Gift
4christmas, bought, toothbrush, son, purchased
+75%
-25%
" ... This is a superb toothbrush I purchased as a gift. ... "
" ... Bought this for Xmas gift - and got rated the second best of the year of all gifts for this person. ... "
" ... It was a gift for my son for Christmas! ... "
Shave Quality
4toothbrush, teeth feel, teeth, like, feel
+100%
" ... You can't stop licking your teeth, they feel so smooth. ... "
" ... Otherwise, it cleans well, feels gentle, and my teeth feel smooth when I use the toothbrush. ... "
" ... Excellent toothbrush, quite powerful. ... "
" ... The new brush heads are so high quality your teeth feel like they have been waxed they are so smooth. ... "
User Manual
3go, brush, better, back, teeth
+67%
-33%
" ... Great user manual. ... "
" ... It cleans 10 times better than manual. ... "
Setup
3user, process, instructions
+67%
-33%
" ... That process was fairly easy despite having to hold for ~10 minutes. ... "
" ... Easy to setup. ... "
For Kids
3loves, daughter, younger, kids, brushing
+67%
-33%
" ... My daughter loves this product ... "
" ... He absolutely loves it. ... "
Cables
3brushes, cord, charging, case
+33%
-67%
" ... No brushes, no cord, no instructions, no carrying case. ... "
Product As Described
3described
+100%
" ... Product is as described. ... "
" ... Item as described. ... "
" ... It looks like the photo. ... "
Water Resistance
3toothbrush, design, charging, bottom, waterproof
+67%
-33%
" ... I’ve tried water pics, but this is better. ... "
" ... - Seamless / waterproof / handsome design: Over time, my old Fexcare toothbrush started smelling funky because water and gunk accumulated around the seams between the rubber at the bottom charging area. ... "
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Specifications
Body
Size: 100 meters