Last Updated: November 24, 2018 (Refresh Now)

Philips Norelco S9311 87 Shaver 9300

Last Updated: November 24, 2018 (Refresh Now)
7.4
SCORE
/10
Total Reviews
1000
Old Reviews
465
Unverified
104
Spam Test
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100 meters
SIZE

Review Analysis - 431 recent, verified reviews

Detailed Mode
Shave Quality
 223
shave, razor, norelco, shaving, braun
+74%
-26%
comment
" ...  I look forward to my first full shave with this guy. ... I am a daily dry shaver so this shaver is perfect for me.  ...  "
comment
" ...  I started using a safety razor for years.  ...  "
comment
" ...  This product is amazing and shaves his head and face almost clean.  ...  "
comment
" ...  If you needa new razor this is it.  ...  "
comment
" ...  If you needa new razor this is it.  ...  "
comment
" ...  I liked the close shave I get from the razor. ... I miss the little brush I had with a previous version of the Norelco.  ...  "
comment
" ...  I liked the close shave I get from the razor. ... I miss the little brush I had with a previous version of the Norelco.  ...  "
comment
" ...  My husband really likes this razor. ... He has a really tough beard, and he always gets a good shave.  ...  "
Hair
 117
norelco, razor, razors, shaving, shavers
+58%
-42%
comment
" ...  I started using a safety razor for years.  ...  "
comment
" ...  He has thick hair and needed something that he could use between shaves.  ...  "
comment
" ...  Hubby's first try at electric, switching from standard razor.  ...  "
comment
" ...  If you needa new razor this is it.  ...  "
comment
" ...  If you needa new razor this is it.  ...  "
comment
" ...  I miss the little brush I had with a previous version of the Norelco.  ...  "
comment
" ...  I miss the little brush I had with a previous version of the Norelco.  ...  "
comment
" ...  My husband really likes this razor. ... He has a really tough beard, and he always gets a good shave.  ...  "
Cleaning
 67
cleaner, fluid, clean, braun, cleaning unit
+67%
-33%
comment
" ...  The cleaning system is great.  ...  "
comment
" ...  The cleaning and charging unit so far is working very well.  ...  "
comment
" ...  The cleaning and charging unit so far is working very well.  ...  "
comment
" ...  Perhaps they don't want to highlight that you don't have to actually clean it to do that, but that is important to me.  ...  "
comment
" ...  Perhaps they don't want to highlight that you don't have to actually clean it to do that, but that is important to me.  ...  "
comment
" ...  I have taken good care of it by cleaning it, oiling it and protecting it.  ...  "
comment
" ...  I have taken good care of it by cleaning it, oiling it and protecting it.  ...  "
comment
" ...  The cleaning technique is wonderful.  ...  "
Product Reliability
 37
years ago, norelco, stopped working, razors, cleaning
+38%
-62%
comment
" ...  This one, charge seems to drop by a bar or two after one use Only had it for about three weeks. ... I hope that is in about 7 years.  ...  "
comment
" ...  It took nearly two years for this to occur with normal use and maintenance so BUYER BEWARE.  ...  "
comment
" ...  It took nearly two years for this to occur with normal use and maintenance so BUYER BEWARE.  ...  "
comment
" ...  The heater is not working  ...  "
comment
" ...  First of all, this works no better than the $35 one I bought 20 years ago.  ...  "
comment
" ...  First of all, this works no better than the $35 one I bought 20 years ago.  ...  "
comment
" ...  Within two weeks after purchasing this shaver I had complained to Philips that I was getting a strange vibration and wasn't giving me the shave that was commensurate with my eight year old SensoTouch 3D.  ...  "
comment
" ...  Within two weeks after purchasing this shaver I had complained to Philips that I was getting a strange vibration and wasn't giving me the shave that was commensurate with my eight year old SensoTouch 3D.  ...  "
Price
 30
worth, waste, worth the price, save your money, worth the money
+60%
-40%
comment
" ...  It was worth the extra cost.  ...  "
comment
" ...  It was worth the extra cost.  ...  "
comment
" ...  So much better than the lower priced models.  ...  "
comment
" ...  So much better than the lower priced models.  ...  "
comment
" ...  Great razors, the best money can buy .  ...  "
comment
" ...  Great razors, the best money can buy .  ...  "
comment
" ...  Have owned about 6-8 norelcos - spent everywhere from $50 to $250 price point before ... it's beat more expensive versions which I have owned were not as good  ...  "
comment
" ...  Have owned about 6-8 norelcos - spent everywhere from $50 to $250 price point before ... it's beat more expensive versions which I have owned were not as good  ...  "
Ease of Cleaning
 22
cleaner, clean, works well, razor, pointless
+82%
-18%
comment
" ...  The cleaning system is great.  ...  "
comment
" ...  Perhaps they don't want to highlight that you don't have to actually clean it to do that, but that is important to me.  ...  "
comment
" ...  Perhaps they don't want to highlight that you don't have to actually clean it to do that, but that is important to me.  ...  "
comment
" ...  The cleaning technique is wonderful.  ...  "
comment
" ...  It's pretty good, and the cleaning station that comes with it is nice.  ...  "
comment
" ...  It's pretty good, and the cleaning station that comes with it is nice.  ...  "
comment
" ...  Cleaning it is not the most easiet  ...  "
comment
" ...  Cleaning it is not the most easiet  ...  "
Build Quality
 17
heads, retainer rings, orange retainer, cheaply made, retaining rings
+12%
-88%
comment
" ...  Not the case, requires more pressure to get around the curves and corners.  ...  "
comment
" ...  It was working well for the first few weeks and then for some reason one of the heads came loose.  ...  "
comment
" ...  It was working well for the first few weeks and then for some reason one of the heads came loose.  ...  "
comment
" ...  When that happens, if the top piece falls off, the heads, retainer rings, and other parts end up all over the place. ... I open the head assembly and take it all apart and re-assemble it and the problem may go way, but it sometimes comes back.  ...  "
comment
" ...  When that happens, if the top piece falls off, the heads, retainer rings, and other parts end up all over the place. ... I open the head assembly and take it all apart and re-assemble it and the problem may go way, but it sometimes comes back.  ...  "
comment
" ...  It is an antibacterial, antifungal, rust inhibitor.  ...  "
comment
" ...  The fix is to stop the shaver, pull the head cover off, find the orange retainer, reseat the cutter head, and snap the retainer back in place. ... I don't know why the new orange retainer rings are weaker, but they are.  ...  "
comment
" ...  The fix is to stop the shaver, pull the head cover off, find the orange retainer, reseat the cutter head, and snap the retainer back in place. ... I don't know why the new orange retainer rings are weaker, but they are.  ...  "
As Gift
 16
gift, loves, husband for christmas, years ago, perfect gift
+100%
comment
" ...  A gift for dad and he loves it.  ...  "
comment
" ...  I bought the product for my father, he liked it a lot!  ...  "
comment
" ...  I bought the product for my father, he liked it a lot!  ...  "
comment
" ...  Purchased as a gift.  ...  "
comment
" ...  Purchased as a gift.  ...  "
comment
" ...  This was a gift for my husband.  ...  "
comment
" ...  This was a gift for my husband.  ...  "
comment
" ...  gift for my husband - he loves it  ...  "
Marketplace
 16
item, suppose, return, replacement, overnighted
+63%
-38%
comment
" ...  They replaced the product.  ...  "
comment
" ...  They replaced the product.  ...  "
comment
" ...  I have the solution on delivery through Amazon and recommend this for keeping it clean.  ...  "
comment
" ...  I did so from Amazon at a cost of about $35 for a two-pack, so I don't see as how I really saved much at all, if anything.  ...  "
comment
" ...  I did so from Amazon at a cost of about $35 for a two-pack, so I don't see as how I really saved much at all, if anything.  ...  "
comment
" ...  Contacted Amazon and they overnighted a replacement.  ...  "
comment
" ...  Contacted Amazon and they overnighted a replacement.  ...  "
comment
" ...  Item as described.  ...  "
Battery Life
 16
battery life, long time, lasts a long, three weeks, smartclean
+69%
-31%
comment
" ...  I was also impressed with how long it kept a charge.  ...  "
comment
" ...  I was also impressed with how long it kept a charge.  ...  "
comment
" ...  Battery life has been amazing also.  ...  "
comment
" ...  Battery life has been amazing also.  ...  "
comment
" ...  I hope it lasts a long time.  ...  "
comment
" ...  I hope it lasts a long time.  ...  "
comment
" ...  I looked at the next model up, but I couldn't justify nearly $100 more for a digital readout of the battery level.  ...  "
comment
" ...  Three weeks of shaving everyday and still at 75% battery.  ...  "
Comfort
 15
irritation, skin, face, twofold, shaves
+67%
-33%
comment
" ...  It shaves closer and is much more comfortable.  ...  "
comment
" ...  It shaves closer and is much more comfortable.  ...  "
comment
" ...  But I have sensitive skin, and so I keep one of these razors on hand.  ...  "
comment
" ...  But I have sensitive skin, and so I keep one of these razors on hand.  ...  "
comment
" ...  Shortly after I got the heads to stay in, the pinions started to slip. ... The Good: the handset is excellent, a little small for my big hands, but that has always been true. ... If your face is perfectly round and smooth, and you use gently pressure, you are good to go.  ...  "
comment
" ...  Shortly after I got the heads to stay in, the pinions started to slip. ... The Good: the handset is excellent, a little small for my big hands, but that has always been true. ... If your face is perfectly round and smooth, and you use gently pressure, you are good to go.  ...  "
comment
" ...  I bought it for my son, he said it's working well, he'd had some sensitivity on his neck with others.  ...  "
comment
" ...  His skin is smooth like a baby's bottom! ... But the best part is that it hasn't irritated his face at all.  ...  "
Charging
 15
charging, charging stand, shaver, shaved, old one
+73%
-27%
comment
" ...  The cleaning and charging unit so far is working very well.  ...  "
comment
" ...  The cleaning and charging unit so far is working very well.  ...  "
comment
" ...  I was pleased with the shave and especially liked the induction charging stand.  ...  "
comment
" ...  I was pleased with the shave and especially liked the induction charging stand.  ...  "
comment
" ...  I was also impressed with how long it kept a charge.  ...  "
comment
" ...  I was also impressed with how long it kept a charge.  ...  "
comment
" ...  It holds a nice charge for traveling.  ...  "
comment
" ...  You can clean the shaver without charging it.  ...  "
Drying
 13
shaving cream, shave, razor, head assembly, cleaning
+69%
-31%
comment
" ...  It cuts both my sensitive underneck hair easily as well as my rough face hair without having to change any settings  ...  "
comment
" ...  It cuts both my sensitive underneck hair easily as well as my rough face hair without having to change any settings  ...  "
comment
" ...  Works great in the shower out dry.  ...  "
comment
" ...  Cleaning is easy, but it would be helpful if there were a stand such that the shaver could be placed upright to dry.  ...  "
comment
" ...  Cleaning is easy, but it would be helpful if there were a stand such that the shaver could be placed upright to dry.  ...  "
comment
" ...  rinse it off with hot water, let it dry, then put it in the cleaner (I don't do this everyday, about every other day).  ...  "
comment
" ...  rinse it off with hot water, let it dry, then put it in the cleaner (I don't do this everyday, about every other day).  ...  "
comment
" ...  This Norelco seems to do a better job and may be used wet or dry.  ...  "
Returns
 11
replacement, amazon, overnighted, norelco
+55%
-45%
comment
" ...  They replaced the product.  ...  "
comment
" ...  They replaced the product.  ...  "
comment
" ...  Never go back!  ...  "
comment
" ...  Never go back!  ...  "
comment
" ...  Contacted Amazon and they overnighted a replacement.  ...  "
comment
" ...  Contacted Amazon and they overnighted a replacement.  ...  "
Fit
 11
heads, cutter, clipped, rings, retainer rings
-100%
comment
" ...  Second, the stand doesn't stay clipped onto the shaver to keep it charged in the base.  ...  "
comment
" ...  Second, the stand doesn't stay clipped onto the shaver to keep it charged in the base.  ...  "
comment
" ...  When that happens, if the top piece falls off, the heads, retainer rings, and other parts end up all over the place.  ...  "
comment
" ...  When that happens, if the top piece falls off, the heads, retainer rings, and other parts end up all over the place.  ...  "
comment
" ...  It's disappointing enough to have the inconvenience of switching back and forth and an extra piece to keep track of (that doesn't fit in the travel case), but in addition, the plastic straight razor head does a very poor job of actually reaching hairs and trimming them compared to its built-in predecessor, while being much noisier.  ...  "
comment
" ...  The springs are not strong enough to firmly seat them into the cutter heads. ... The fix is to stop the shaver, pull the head cover off, find the orange retainer, reseat the cutter head, and snap the retainer back in place.  ...  "
comment
" ...  The springs are not strong enough to firmly seat them into the cutter heads. ... The fix is to stop the shaver, pull the head cover off, find the orange retainer, reseat the cutter head, and snap the retainer back in place.  ...  "
comment
" ...  They keep breaking.  ...  "
Overall performance
 10
speed, smooth, s9311, fluid, fastest
+100%
comment
" ...  It was fast and close.  ...  "
comment
" ...  It was fast and close.  ...  "
comment
" ...  It does the job pretty well.  ...  "
comment
" ...  Right now I like it on the fastest speed.  ...  "
comment
" ...  Right now I like it on the fastest speed.  ...  "
comment
" ...  9300 did a much better job for me.  ...  "
comment
" ...  The S9311/87 does a very good job.  ...  "
comment
" ...  The S9311/87 does a very good job.  ...  "

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Specifications

Body
Size:  100 meters
100 meters
SIZE