Last Updated: January 18, 2020 (Refresh Now)
PetSafe Wireless Dog and Cat Containment System from the Parent Company of INVISIBLE FENCE Brand Above Ground Electric Pet Fence
Last Updated: January 18, 2020 (Refresh Now)
7.1
SCORE
/10
Total Reviews
968
Old Reviews
267
Unverified
80
Spam Test
PASS
28 meters
SIZE
Review Analysis - 621 recent, verified reviews
Detailed Mode
Product Reliability
85collar, working, stopped working, collars, batteries
+29%
-71%
" ... This product has seriously lost quality control-bought this collar 3 months ago and it has already stopped working. ... "
" ... This product is unreliable. ... "
" ... Quit working in November. ... "
" ... We replaced it as directed and it kept randomly beeping. ... We reset the system and worked fine for a few days and then started randomly beeping again. ... "
" ... Collar did not last , only able to use it for 3 months ... "
" ... I got on Amazon only to find out the return time is 30 days which was 2 weeks ago. ... "
" ... Worked maybe 2 weeks and just stopped working. ... "
" ... It also goes off randomly. ... "
Battery Life
71batteries, collar, dead, new batteries, months
+28%
-72%
" ... Doesn’t work very well batteries died on first week with it just train your dog to stay in the yard and your good. ... "
" ... Batteries die quickly or fall out. ... "
" ... We have replaced the batteries and nothing has physically happened to it to warrant it to malfunction. ... "
" ... What Petsafe doesn't tell you is that there is ANOTHER BATTERY inside the collar. ... The internal battery lasts about 4 years, but it can also die quickly in cold weather. ... "
" ... What Petsafe doesn't tell you is that there is ANOTHER BATTERY inside the collar. ... The internal battery lasts about 3-4 years - cold weather can also kill the battery pretty quickly. ... "
" ... Collar battery dead when recieved. ... "
" ... The battery only lasted 2 1/2 months and replacements are costly. ... Had I known the battery would fail this soon, I would have never purchased this product! ... "
" ... Shipped with a battery that only lasted one day. ... "
Ease of Use
68easy to set, set, easy to install, works great, dog
+85%
-15%
" ... Easy to install, she gets the point. ... "
" ... It was pretty easy to use and train my dog to know the boundaries. ... "
" ... The directions are easy and setting it up is a breeze. ... "
" ... Its super easy to set up and its portable. ... "
" ... Very easy to set up or adjust. ... "
" ... Very quick and easy to set up! ... "
" ... This system is an easy set up, no digging, no destroying your yard, with little work to set up. ... "
" ... This device allows you to configure the reinforcement level. ... "
Capacity
61dog, dogs, neighbors, radius, property
+66%
-34%
" ... Works extremely well, keeps my little runaway at home but still gives him room to run. ... "
" ... We can take it to our other house and don’t have to worry. ... "
" ... He went from a world on a leash to a big back yard! ... "
" ... We live on 6 acres. ... "
" ... We spend a lot of time in our backyard, outside in the summer. ... "
" ... We don't have to worry about our dog going outside of our yard. ... "
" ... He runs free all the way around the house. ... "
" ... She already avoids the perimeter barrier around the house. ... "
Setup
55install, easy, easy to set, dog, train
+87%
-13%
" ... Set up was easy, all of the flags are helpful. ... "
" ... Very easy to install- just plug in the transmitter unit (indoors- we put ours up in a window ledge), set the range, and walk around with the collar to map out the area. ... "
" ... Installation was easy and the instructions to use the system to train your dog is easy to follow and understand. ... "
" ... Easy install and works great. ... "
" ... This was so easy to setup, and train our 5 year old dog. ... "
" ... Just follow the instructions when setting it up and you should have great success. ... "
" ... The directions are easy and setting it up is a breeze. ... No digging, or buried lines, no real install, just plug in and use the dial to change the size of your circle. ... "
" ... Very easy to plug in, set perimeter, train dog. ... "
Price
36worth every penny, waste your money, money, spent, cost
+42%
-58%
" ... I was hoping for the price it would last but I was disappointed! ... "
" ... So the worse part we can’t even get our money back. ... Don’t waste your money! ... "
" ... So we wasted our money. ... "
" ... If you have a big dog such as a German Shepherd, DONT WASTE YOUR MONEY. ... "
" ... What a heart breaking waste of money. ... "
" ... Honestly I wish I could get my money back. ... "
" ... Waste of money. ... "
" ... I'm pissed at the waste of money but even more pissed that I have to constantly worry about losing my dog until I can get a more reliable system installed. ... "
Returns
34returned, unfortunately, return window, refund, sent
+6%
-94%
" ... I would like to return in box but return window will not let me. ... "
" ... After a week of having it it stopped working so I returned ... "
" ... I got on Amazon only to find out the return time is 30 days which was 2 weeks ago. ... "
" ... It never worked and I bought another item to replace it. ... "
" ... I will be sending it back to Amazon. ... "
" ... Both collars stopped working after 6 months, and unable to return! ... "
" ... Unfortunately, I missed the return window and am stuck with a system I won't use. ... "
" ... Very disappointed and will probably return it. ... "
Build Quality
30metal, shock, prongs, dog, metal roof
+33%
-67%
" ... That one also worked for 6 months before it broke. ... "
" ... I haven’t even had this out for 2 weeks yet and the cheap plastic collar latch is broken and no longer latches. ... "
" ... Adjusting "range," difficult but worst of all a plastic knob broke off unit. ... "
" ... The battery was broken and the box wasnt just scratched up, It was barely held together with a piece o tape . ... "
" ... One of the “shock” prongs broke off. ... There is no reason this should have broke. ... "
" ... It’s already broke😦 this is my 4th collar. ... "
" ... I am giving it a 1 star overall rating because the clip on the collar broke within two months of purchase and now I am stuck trying to figure out how to get the receiver on another collar. ... "
" ... Depending on what is within its path (especially heavy metal object such as cars) it distorts the shape of the parameter. ... "
For Running
26running, training, dog, yard, freedom
+62%
-38%
" ... I love that I can let her out in the yard and not have to worry about her running off. ... "
" ... I love being about to have the dog out with us when we are working outside, or letting her have so much freedom to run around and explore. ... "
" ... He was constantly running off in our subdivision. ... We started over and went by the recommended training and it worked!!! ... "
" ... During the training process walking the perimeter is very important. ... "
" ... It allows her the freedom to wonder around the house without us having to worry about her running away. ... "
" ... We love it, the dogs, not so much because they can't run. ... "
" ... He enjoys running in front of cars . ... "
" ... He use to escape and run through the woods to a really busy street. ... I like to this this has saved his life because of how many times he likes to run. ... "
Network
24house, yard, radius, inconsistent, collar
+46%
-54%
" ... I was later told there is too much metal in the house and it was blocking the signal. ... "
" ... It didn't turn off after my dog walked away from the signal . ... "
" ... Nearest the road, where we are most concerned, there is no signal at all in certain areas, so we do not relax when we let her out, constantly watching. ... "
" ... The garage is to the right so the signal may or may not work there either. ... "
" ... The signal it sends out is completely inconsistent to make it worth trying! ... "
" ... Says half a ache and when installed it didn’t even go 50 feet past the house. ... "
" ... Didn’t work the signal is intermittent and the boundary kept moving making it impossible to teach my dog where it is! ... "
" ... The range is not very good and because it can only transmit in a circle, we had inconsistent coverage. ... Our lot is fairly narrow, but very long and to keep the dogs from the road, we have to keep the signal low. ... "
Comfort
22neck, shock, flags, dog, prongs
+32%
-68%
" ... Collar probe fell out of collar and is now lost. ... "
" ... I had to run outside and rip it off her neck, while it continued to shock her and me! ... "
" ... My dogs tore this collar off in less than 24 hours because the cloth never stayed tight on them. ... "
" ... We tried adjusting the circumference of her circle. ... "
" ... Had to keep readjusting with collar with the indicator to get it to work and it would be way off of the circumference of the previous flags. ... "
" ... It hurts my heart to even think about the pain or discomfort my poor fur baby would have experienced had this happened while on him! ... "
" ... The shock left obvious puncture/burn holes where the prongs sat on his neck. ... "
" ... I would like to return this product but have been unsuccessful with getting a return slip or talking with anyone who is willing to help me. ... "
Marketplace
17product, works, received, purchased, described
+65%
-35%
" ... Found that it was much cheaper here on Amazon. ... "
" ... Item as described ... "
" ... Nice to buy something from Amazon that the description is truly what it is. ... "
" ... Thank you, Petsafe! ... "
" ... Works as advertised ... "
" ... Works as advertised ... "
" ... Works excellent just as described. ... "
" ... I still am using the original base and the original collar and they work great. ... "
For Travel
16dog, vacation, us, dogs, camping
+81%
-19%
" ... It has been a huge life saver (literally) our dog can leisurely roam our property without venturing into the road/street. ... "
" ... I can move it as needed and even take it with us on vacations. ... "
" ... I also took it on vacation when I went to visit my family and used it in my mom's backyard and it worked for her there too! ... "
" ... If you go on vacation, you can take it with you. ... "
" ... Best way to prevent your fur baby from darting in the road. ... "
" ... I'm looking forward to using it camping in our motorhome. ... "
" ... It saved my small dog from a very busy road front. ... "
" ... Loved not having to bury any wires & it's portability makes it great when camping. ... "
Fit
13collar, dog, safe, loose, battery
+23%
-77%
" ... The actual product MENTIONS NOTHING about this and does not seem to be an actual feature, so this product entirely does not fit our needs. ... "
" ... Continues to fall out. ... "
" ... Package arrived previously opened, cut across the whole plastic package, that cut inside paper material with scotch tape all over outside to try and reseal the plastic package. ... "
" ... The battery was broken and the box wasnt just scratched up, It was barely held together with a piece o tape . ... "
" ... I wish I could send this back, but first of all, they packaged it so you have to destroy (shred) the box to open it. ... "
" ... It's impossible to get the right place to put the base unit. ... "
" ... I’m so upset that I spent close to $300 and then the collar doesn’t fit and then the replacement collar is $160. ... "
For Kids
9loves, kids, boundaries, swimming, puppy
+89%
-11%
" ... Ordered this one for my daughter for her home. ... "
" ... Have 2 to give our boys a larger area to play. ... "
" ... He taught himself about the barrier and loves his freedom. ... "
" ... Got for my son for his bullmastiff ... "
" ... My parents bought & my son have one for their home. ... "
" ... We got a "new" 3 year old dog and was having trouble teaching him his boundaries, now it's easy. ... "
" ... But we treated him and then after played fetch (which he LOVES). ... "
Cables
8digging, bury, underground wire, invisible fence, fence
+88%
-13%
" ... Awesome way to keep your dog conained without running wires and digging ... "
" ... Jack loves to RUN. ... "
" ... They volunteered to 2-day ship a new wired comparable system at no extra cost and even included extra wire to cover all of my property. ... "
" ... We had the underground wire fence. ... "
" ... Finally no more running wire!! ... "
" ... I like this pet perimeter no wire needed to put in ground works great. ... "
" ... This was a great replacement for the underground wire system. ... "
Delivery
7box, shipping, received, august, time
+43%
-57%
" ... I could not use product, when open shipping box, product box all tore open. ... "
" ... I received this product on August 6th. ... "
" ... The box was torn up some was a used product, it was suppose to be brand new! ... "
" ... I ordered this product on August 22, 2017. ... "
Sound Quality
6warning, shock, knows, keeps, gets
+83%
-17%
" ... We let them listen to the beeps. ... "
" ... He only received one minor shock and has obeyed the sound every time since. ... "
" ... The best almost $300 I've spent, keeps my pup safe and sound :) ... "
" ... Once the warning tone sounds, he comes right back. ... "
" ... However, once set up it keeps her in very well and she knows when the collar starts to make noise that she's getting close to her boundary. ... "
Device Compatibility
6system, works, time, devices, device
+67%
-33%
" ... This is a wonderful replacement that works with our wireless system ... "
" ... I originally bought a wired system but then saw this and upgraded thinking it would be better. ... "
" ... Great wireless containment system. ... "
" ... We hooked this up and started using it right away. ... "
Overall performance
5times, running, performance, like, job
+80%
-20%
" ... However it definitely does its job. ... "
" ... We have a very active, extremely energetic and fast running Vizsla, and this system works like a charm!! ... "
" ... For the price I expected better performance. ... "
Product As Described
5described, picture, advertised, exactly
+100%
" ... Works as advertised ... "
" ... Works as advertised ... "
" ... Item as described ... "
" ... Works excellent just as described. ... "
" ... It was exactly as described and came when they said it would. ... "
Size
5portable, easy to set, bulky, big
+60%
-40%
" ... One is a big lab and the other is a medium size chihuahua mix. ... "
" ... Its super easy to set up and its portable. ... "
User Manual
4training, trained, owners, went, read
+50%
-50%
" ... Since I had already opened package to get at manual. ... "
" ... I read the manual and went by directions for training. ... "
Pedometer
4step, shocked, runner, house, keep
+25%
-75%
" ... When I took the collar off him and was walking into the house about 20 feet from the device is shocked me to the point of making me drop the collar and cuss. ... "
" ... Our dog is constantly getting shocked, while she is in the house, on the front steps, all within the boundaries! ... "
" ... She is not a runner . ... it does not continuously keep beeping to remind them they are being warned to not step out of the boundary line. ... "
Remote
4collar, use, collars, training, train
+75%
-25%
" ... Our pets were use to a remote operated collar so it took less than an hour to train them. ... "
" ... I was also able to double up the electric collar we have on a remote to curb the jumping on the counter and chasing cats onto the pet safe collar so he's not wearing a bajillion collars. ... "
" ... BUT WHAT HANDHELD REMOTE IS COMPATIBLE WITH THESE COLLARS? ... "
Door
4running, neighbors, garage, doors, yard
+25%
-75%
" ... It was a terrible experience, she set it off outside of the barrier, inside the barrier, and even running back to the front door. ... "
" ... The ONLY place I could put it was in a utility closet by the back door in the middle of the back side of the house. ... "
" ... If we shortened the radius so that the boundaries were not in our neighbors yard then she could barely move beyond our back door. ... "
Band
4collar, clasp, broke, collars
-100%
" ... Collar probe fell out of collar and is now lost. ... "
" ... clasp broke and fell off. ... "
Defective Delivery
4defective, return, box
-100%
" ... It came damaged out of the package! ... "
" ... Now I can’t return this defective item. ... "
" ... The box was torn up some was a used product, it was suppose to be brand new! ... "
Call quality
4call, beep, back, goes, could
+25%
-75%
" ... Could not hear beeping when close to edge of perimeter. ... "
" ... My son in law who has a different brand and is very used to them tried with calls to the support group with no positive results. ... "
" ... We can hear it beep when he gets close to flags, but the vibration isn't strong enough and he just goes on through. ... "
Software Platform
3system, operator error, margin, flags, error
-100%
" ... I pulled the flags well into the margin of error and tried it with my dog. ... "
" ... The system was having issues out of the box, but I assumed it was operator error so I would keep resetting and trying to get the collar to carry a charge. ... "
Lagging
3device
-100%
" ... Doesn't work, always have to reset the device. ... "
" ... It cannot be installed in a area that may freeze. ... "
" ... We tried resetting but still happens randomly. ... "
Hair
3hair, dog, cut, flags, fenced
+67%
-33%
" ... I needed the the boundary to prevent her from reaching all fenced area without cutting the yard size up small. ... "
" ... We have used the wired version for years, but we have a half acre and while doing construction projects, we always seemed to cut the line. ... "
Water Resistance
3resistance, yet, throw, separated, get
+67%
-33%
" ... It has only been 2 days so I don't know how well the battery will last or the water resistance yet. ... "
" ... Unsure of the water resistance claim, never tried it. ... "
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Specifications
Body
Size: 28 meters