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Last Updated: October 27, 2019 (Refresh Now)
PetSafe Basic In Ground Dog and Cat Fence from the Parent Company of INVISIBLE FENCE Brand Underground Electric Pet Fence
Last Updated: October 27, 2019 (Refresh Now)
6.8
SCORE
/10
Total Reviews
648
Old Reviews
368
Unverified
26
Spam Test
PASS
26 meters
SIZE
Review Analysis - 254 recent, verified reviews
Detailed Mode
Setup
43install, installation, instructions, easy to follow, collar
+84%
-16%
" ... It's very easy to setup! ... "
" ... You must read and understand the directions. ... "
" ... Easy to use and install. ... "
" ... It was very easy to install and training was a breeze. ... "
" ... Easy to install, easy to follow instructions, manufacture stated takes several days to train pet to recognize borders when in two days my pup can be out unsupervised and stays within perimeter, thanks pet safe, your a pup savior 👍 ... "
" ... We installed this system and trained our boys that the flags indicate their boundaries. ... "
" ... Easy to install and never had an issue ... "
" ... So easy to install and I didn't even bury it! ... "
Product Reliability
43working, stopped working, quit, collar, fence
+47%
-53%
" ... Doesn’t work, never worked ... "
" ... Control box quit after 3 days. ... "
" ... Quit working after 4 months, as soon as the ground froze. ... "
" ... I understand I’m taking a risk of getting a slightly damaged box or product but one that is certain to work. ... "
" ... Collar stopped working and we ordered new batteries replaced them in the collar and collar still not working. ... "
" ... Unfortunate, our dog was hit by a car when the fence quit working. ... "
" ... Worked great until the transmitter failed in 13 month. ... "
" ... It worked for about three months. ... Waste of money for it to stop working after three months. ... "
Cables
33fence, spool, bury, buried, edger
+45%
-55%
" ... When I took the cling wrap off the wire it came apart and the wire went everywhere! ... Ruined the entire plan as now I'm going to have to go buy a spool of wire and waste a day driving to the.city ... "
" ... I then went and placed the wire around the stakes. ... No breaks in the wire. ... "
" ... Had only about 100 ft of wire !!! ... "
" ... The only thing that I didn't like when I received the containment fence was, the twist on wire nuts included for making splices in the wire, I substituted waterproof telephone scotch lock connectors like these: 100 Pack CESS Wire Scotch Lock Igniter Butt Connector For Telephone Network Lines (LW) and then for additional waterproofing I coated the connectors with liquid electrical tape: Gardner Bender LTB-400 Liquid Electrical Tape, Easy-on, Waterproof, Indoor / Outdoor Use, 4 Oz. ... "
" ... 500 feet of wire — check ... "
" ... I could not get it to shut down going to receiver, I crossed wire, did all still Zero . ... "
" ... We thought this might be due to an "older" wire installed, so we re-ran the entire yard with new wire and had the same problem. ... "
" ... Thought it was the wire setup but everything was just as it needed to be on the instructions. ... "
Ease of Use
27easy, install, set, easy to follow, instructions
+89%
-11%
" ... Simple to set up, unless you are unlucky enough to have to bury the line underground. ... "
" ... It was very easy to install and training was a breeze. ... "
" ... Easy to install and never had an issue ... "
" ... Easiest transition I've ever had. ... "
" ... The directions are well written and easy to follow. ... They are thorough and easy to follow. ... "
" ... Easy to use and install. ... "
" ... So easy to install and I didn't even bury it! ... "
" ... Super easy to install. ... "
Capacity
23dogs, fence, dog, property, neighbors
+87%
-13%
" ... He’s the perfect family dog, save for the running amok when no one is looking. ... "
" ... This keeps him safe and in our area. ... "
" ... It is great to be able to give him the freedom of roaming his full yard without having to worry about him chasing the neighborhood kids down the street or wondering off. ... "
" ... The wireless signal was too small for our property but perfect for the lake and I wanted our dog (a 50 pound goldendoodle) to have the same collar so we stuck with PetSafe. ... "
" ... He’s had neighbors/friends buy and install this type of product and it’s the same story. ... "
" ... Now Daisy can run free and the neighbors have stopped coming to my house to tell me she is in their yard. ... "
" ... Mine is plug inside the house which requires a hole through the house and siding. ... "
" ... Bought this to extend our containment area. ... Works well for our large dog. ... "
Price
23waste of money, worth the money, value, save, complete waste
+39%
-61%
" ... It was not good it doesn't work at all that was a waste of money ... "
" ... This is a complete waste of money. ... Don’t waste your money! ... "
" ... Don’t even waste your money. ... "
" ... If the first one doesn’t work just get your money back!! ... "
" ... Invest your money elsewhere ... "
" ... Waste of time and money. ... "
" ... Pointless item and a waste of 100+ dollars I am now out of. ... "
" ... Really feel it was a waste of money. ... "
Battery Life
16collar, batteries, dog, collars, batteries last
+50%
-50%
" ... Collar batteries died after 3 months and transmitter would not work after 6 months ... "
" ... Battery dies quickly ... "
" ... This came with a dog collar that does not work - either the battery is dead or the collar itself does not work. ... "
" ... Had to take the battery out to get it to stop. ... "
" ... Collar stopped working and we ordered new batteries replaced them in the collar and collar still not working. ... "
" ... We have changed batteries thinking that was the problem but to no avail. ... "
Returns
12refund, sent, returned, amazon, window
+8%
-92%
" ... Difficulty in getting refund back from company. ... "
" ... I am trying to return it to Amazon. ... "
" ... This was a huge waste of money and time, and I can’t even return it because my “window of returning it was closed a month after I bought it.” Worst possible thing I have ever bought. ... "
" ... Trying to get ahold if them to get a replacement sent out. ... "
" ... Too late to return too since it’s all buried! ... "
" ... However, I’m more pissed that I can’t return the item now. ... "
" ... It's time to return it. ... I was hesitant to trust the product after they had to replace the first part, let alone the second. ... "
" ... Clearly this was used and returned. ... "
Build Quality
10fence, dogs, chewed, shock, run
+40%
-60%
" ... It looks like a rats nest when it all fell apart. ... "
" ... The face plate is held on with 2 screws top and bottom, not a center bolt! ... "
" ... Tightened the collar. ... "
" ... One of the parts came broken. ... "
" ... Our dogs chewed off the plastic clips on the collar within the first week of having them on. ... "
For Running
7running, runs right, dog, yard, training
+57%
-43%
" ... It works great and gave my dogs freedom to run ... "
" ... Happy to say with the Pretraining we did before getting this our girls no long run. ... "
" ... If they are running and cross it it will shock them! ... One of my dogs was running and owbaing the flags and I called his name but he went in the static zone and sat their! ... "
" ... This morning she saw a dog walking across the street and ran right through it without even a whimper. ... My Golden would run through the fence with the collar that came with this but after buying the heavier duty collar she stays away and has NOT run through the electric fence. ... "
Comfort
7pain, shock, painful, startling, neck
+14%
-86%
" ... Tightened the collar. ... "
" ... 2) Reposition collar every hour. ... "
" ... However since you can’t do one continuous loop it makes it kind of a pain! ... "
" ... I keep the collar set on medium and tried the shock on myself. ... Startling but not any more painful than a static shock like you get when wearing wool in the winter. ... "
" ... The collar scared my dog so badly that she won’t even wear her regular collar now. ... "
Marketplace
6ordered, warehouse, return, deals, company
+17%
-83%
" ... So I ordered the product at a discount from Amazon Warehouse Deals. ... I’ve ordered from Amazon Warehouse Deals before. ... I called amazon, I was livid. ... There is a sticker on the box that said it was “Amazon warehousedeals INSPECTED”. ... "
" ... Not as advertised! ... "
" ... I am trying to return it to Amazon. ... "
" ... The company should check for this. ... "
" ... I emailed and asked them to match and there was no response. ... "
Network
6feet, shock, strength, house, fence
+67%
-33%
" ... Mine is plug inside the house which requires a hole through the house and siding. ... "
" ... The wireless signal was too small for our property but perfect for the lake and I wanted our dog (a 50 pound goldendoodle) to have the same collar so we stuck with PetSafe. ... "
" ... ( had aeration done on yard had no idea we needed to tell them where the fence was ) But if you ever lose signal you can call a pro and they can fix and find whatever breaks easily for pretty reasonable considering what they would charge you if they did the initial installation . ... "
" ... But when set at half-strength, the boundary width decreased to about two feet. ... "
Fit
5fit, wire, sometimes, fell, fall
+20%
-80%
" ... It looks like a rats nest when it all fell apart. ... "
" ... Even reversing left plus it will not insert! ... The face plate is held on with 2 screws top and bottom, not a center bolt! ... "
" ... Tightened the collar. ... "
User Manual
4training, really, reading, super
+75%
-25%
" ... And receiving/ reading manual. ... "
" ... I really appreciate the comprehensive training guide included in the manual. ... "
" ... The training manual was super super helpful!!! ... "
For Travel
3worry, acreage, vacation, run, new
+67%
-33%
" ... Used it for camping. ... "
" ... We live on acreage, mostly field fenced, but the driveway portion that leads out to a busy blind corner country road was the worry. ... They are allowed to run free on our acreage without worry that we will find one or both flattened on the road. ... "
Pedometer
3step
+67%
-33%
" ... Buying this was a 4 step process ... "
" ... Don’t skip steps. ... "
Delivery
3time, delivered, box, ordered, first
+33%
-67%
" ... YEP FOLKS, the COLLAR was missing from the box. ... "
" ... I thought that was shady even before it arrived but this POS is clearly not shocking all. ... "
Defective Delivery
3box, one, inspected, damaged, amazon
-100%
" ... Faulty product, and I’m not impressed. ... "
" ... I understand I’m taking a risk of getting a slightly damaged box or product but one that is certain to work. ... There is a sticker on the box that said it was “Amazon warehousedeals INSPECTED”. ... "
" ... One of the parts came broken. ... "
Screen Protection
3even
+67%
-33%
" ... If it is lightening we unplug it even though it has the surge protector. ... "
" ... Love the fact it includes a surge protector. ... "
Storage
3much, box, big
+100%
" ... We love it we have two full size dogs and a cat. ... "
" ... We will see how this holds true over time. ... "
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Specifications
Body
Size: 26 meters