Last Updated: October 12, 2021 (Refresh Now)

Panasonic Microwave Oven NN SN686S Stainless Steel Countertop Built In with Inverter Technology and Genius Sensor 1 2 Cubic Foot 1200W

Last Updated: October 12, 2021 (Refresh Now)
7.8
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
45
Spam Test
PASS
13.4 meters
SIZE

Review Analysis - 955 recent, verified reviews

Detailed Mode
Food
 299
cooks, oven, cook, cooking, panasonic
+81%
-19%
comment
" ...  This is a top-quality microwave!  ...  "
comment
" ...  I like how quiet it runs, and the eveness of its cooking is very good.  ...  "
comment
" ...  We moved into a new house with one of those old over the stove microwaves. ... It's a higher wattage and therefore takes less time to cook things.  ...  "
comment
" ...  Love the Auto Reheat, 30 Second and other one button options.  ...  "
comment
" ...  The Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop model has surpassed all my expectations.  ...  "
comment
" ...  Even the popcorn setting is almost exact  ...  "
comment
" ...  Although when microwave was working it was the best we had ever owned.  ...  "
comment
" ...  This microwave oven works fine.  ...  "
Body
 198
microwave, space, looks, size, interior
+64%
-36%
comment
" ...  Removed bag and lifted nuker to counter top.  ...  "
comment
" ...  Small footprint but pretty decent interior space. ... Vents are on the left side and right rear corner only so make sure you have adequate room to ventilated.  ...  "
comment
" ...  Has the wattage and size I wanted.  ...  "
comment
" ...  This was a good purchase, was not my first choice but I'm challenged for counter space in my tiny kitchen. ... Bigger than I wanted but the closest to the size I could absolutely accommodate.  ...  "
comment
" ...  Works great and looks fantastic.  ...  "
comment
" ...  Plenty of space inside, while taking up a little room on the counter.  ...  "
comment
" ...  It is very powerful, and in fact perhaps too powerful. ... The popcorn feature allows you to set it for different sized bags. ... Appearance-wise, the microwave looks nice from the front, but the sides and top are rather plain. ... No effort was made by Panasonic to make it look attractive from the sides.  ...  "
comment
" ...  the light stays on while cooking and also when the door is opened.  ...  "
Usage
 197
button, buttons, easy, start, manual
+78%
-22%
comment
" ...  Works as described and heats a cup of coffee in 1 min. ... You can disable the beeping during setup.  ...  "
comment
" ...  The controls are very easy to use with only a light touch.  ...  "
comment
" ...  Easy to use clear setings, looks good  ...  "
comment
" ...  Really nice and not to big for my kitchen.  ...  "
comment
" ...  This item has pages and pages up instructions.  ...  "
comment
" ...  It is not as user friendly and therefore not as easy to use as previous microwaves we have owned.  ...  "
comment
" ...  I like the 30 second button as you can easily use as a 1 minute by pressing it twice.  ...  "
comment
" ...  Could be more user friendly  ...  "
Reliability
 133
microwave, lasted, panasonic, error, h97
+31%
-69%
comment
" ...  Also, a part broke off about a month after I bought it.  ...  "
comment
" ...  Unfortunately, when it stopped working for no obvious reason I was unable to reach a human at Panasonic to help me either locate a company to repair the still under warranty appliance or to exchange it for a new one.  ...  "
comment
" ...  Out of the blue, it stopped working and showed the dreaded H98 code which indicates a major malfunction (like a broken inverter) and apparently is common with Panasonic microwaves. ... It could have been worse, I guess—other reviewers got only 15 months from their microwaves.  ...  "
comment
" ...  And here my troubles began.  ...  "
comment
" ...  Worked great while it worked but now after 6 months it has a issue with the power supply  ...  "
comment
" ...  It happened only 1.5 months after we bought it. ... That's very disappointing seeing that our previous microwaves worked for many years without any problems.  ...  "
comment
" ...  I've never had an appliance fail so quickly.  ...  "
comment
" ...  At least the old one stopped heating at that point.  ...  "
Heating
 132
heats, heating, microwave, evenly, reheat
+83%
-17%
comment
" ...  Warms food and drinks very quickly.  ...  "
comment
" ...  The Inverter Technology heats quicker and more evenly, so food is hot through, and defrosted meats aren't cooked along the edges and frozen in the middle.  ...  "
comment
" ...  Makes food nice and warm  ...  "
comment
" ...  No more cold center in my food.  ...  "
comment
" ...  It heats very evenly.  ...  "
comment
" ...  I love the fast heating and sensor reheat option is wonderful.  ...  "
comment
" ...  High powered, big for multiple items at once for re-heating.  ...  "
comment
" ...  One is that the inverter allows the constant flow of heat.  ...  "
Usage / Ease
 115
easy, instructions, user friendly, easy to clean, user interface
+92%
-8%
comment
" ...  especially like the easy programming for turbo defrost.  ...  "
comment
" ...  Lovely, fashionable and easy to use.  ...  "
comment
" ...  Easy to use.  ...  "
comment
" ...  Easy to use, yes.  ...  "
comment
" ...  I find myself using the defrost function quite a bit and it's easy to use.  ...  "
comment
" ...  Attractive, easy to clean.  ...  "
comment
" ...  This item has pages and pages up instructions.  ...  "
comment
" ...  It is easy to use and very quiet  ...  "
Marketplace
 65
return, sent, returning, returned, defective
+35%
-65%
comment
" ...  The first one we ordered arrived damaged - the panel was askew, so we sent it back.  ...  "
comment
" ...  Basically this microwave is defective. ... Returned this product and went with the Toshiba which I knew I should have done in the first place.  ...  "
comment
" ...  It was sold as new but was an obvious return.  ...  "
comment
" ...  Contacted Panasonic and after 4 letters they sent me a box so I could return it, postage free.  ...  "
comment
" ...  In fact, when I first ordered it, I received a message that they had to send a 2nd one to me as the first one was already noted to have been damaged.  ...  "
comment
" ...  Called number, never got return call.  ...  "
comment
" ...  Go to a store to buy just in case you need to return.  ...  "
comment
" ...  This product was defective.  ...  "
Usage / Controls
 58
buttons, start, press, 30 second button, push
+41%
-59%
comment
" ...  Control panel works still but has a messy plastic look.  ...  "
comment
" ...  Noisy fan and 30 second heat requires a 2 button touch.  ...  "
comment
" ...  For instance, the Stop/Reset and the Start buttons are reversed from my old microwave so I need to change my habits! ... The key pad is a bit difficult to see because it reflects the overhead lights in my kitchen yet I cannot change its location because it needs to be on a specific shelf re: outlet.  ...  "
comment
" ...  However, the buttons are very hard to read in dim light.  ...  "
comment
" ...  It would be nice if they had a button for 1 min, opposed to have to press 1.00.  ...  "
comment
" ...  Or maybe you just watched it like a hawk, your finger on the STOP button. ... The button panel logic requires more button presses than necessary for some common functions. ... My old oven had 1-6 buttons just turn the thing on at max power for that many minutes.  ...  "
comment
" ...  The paint is already peeling off where the buttons are positioned so this is not a well-made product unfortunately and despite complaints about it, it has not been improved upon.  ...  "
comment
" ...  If i use the power button at a lower setting it works fine but has to be watched constantly or things explode.  ...  "
Sound
 58
noise, quiet, microwave, noise level, louder
+43%
-57%
comment
" ...  just as loud as the normal "food's done" beeper!  ...  "
comment
" ...  The downside is I think it is a bit loud. ... My previous one wasn't as loud.  ...  "
comment
" ...  It is quite noisy!  ...  "
comment
" ...  Also it makes a lot of noise.  ...  "
comment
" ...  Just a little bit noisy.  ...  "
comment
" ...  Also, this unit is VERY noisy.  ...  "
comment
" ...  As to performance so far, it’s a little loud.  ...  "
comment
" ...  It seems a little noisy but mine is currently sitting on the countertop 10 feet from where I am most of the time when it is on.  ...  "
Features
 56
feature, microwave, reheat, inverter technology, inverter
+84%
-16%
comment
" ...  We are still working through all of the different (to us) features.  ...  "
comment
" ...  Love the Auto Reheat, 30 Second and other one button options.  ...  "
comment
" ...  Would like more information regarding the The Sensor features.  ...  "
comment
" ...  Works great especially the sensor reheat mode.  ...  "
comment
" ...  havent used all features yet, But what i have done with it works very well.  ...  "
comment
" ...  Really like the inverter feature for lower power settings.  ...  "
comment
" ...  It is well constructed and his many new wonderful features like sensor reheat and sensor cook and special defrosting abilities.  ...  "
comment
" ...  Very sleek appearance, but need a little cookbook so I can learn how to use all the features it has.  ...  "
Body / Storage
 50
microwave, interior, counter, popcorn, fits
+92%
-8%
comment
" ...  This was a good purchase, was not my first choice but I'm challenged for counter space in my tiny kitchen.  ...  "
comment
" ...  Fits nicely in space where it sits.  ...  "
comment
" ...  We purchased this to replace a 14 year old much larger capacity microwave. ... However, if you use larger size dishes or bowls you should review the interior dimensions to insure it is large enough for your needs. ... Lots of power, easy to use and clean, nice mid-size for countertop or open shelf mount.  ...  "
comment
" ...  Plenty of space inside, while taking up a little room on the counter.  ...  "
comment
" ...  I highly recommend this model if you are looking for space saving on your countertop with superior quality and performance.  ...  "
comment
" ...  perfect for my space.  ...  "
comment
" ...  I was a bit nervous about the large size of this for my counter, but it fits great.  ...  "
comment
" ...  Besides, its dimensions are perfect for the built-in over-the-counter compartment it goes in.  ...  "
Body / Door
 45
open, open the door, microwave, opening, closes
+29%
-71%
comment
" ...  I thought it was just the features so I manually open the door put a item to test the microwave it turned the timer on but no sound, did a few research online and it appears I got a faulty microwave.  ...  "
comment
" ...  Other than that, I wish the light went off after door was open for a minute, I like it to dry out inside between cookings and the light stays on until door gets shut.  ...  "
comment
" ...  Door seems a bit flimsy.  ...  "
comment
" ...  Also the light inside is very dim so you have to press your face against the door to see inside.  ...  "
comment
" ...  My only complaint is that it is so lightweight that it just pushing the button to open the door will cause it to slide back on the counter.  ...  "
comment
" ...  Door hard (and LOUD) to close, uneven performance.  ...  "
comment
" ...  I read the trouble shooting section and learned I was not shutting the door hard enough.  ...  "
comment
" ...  The door is flimsy and won't stay open unless you have it completely open and then it kind of locks open.  ...  "
Sound / Sound Quality
 44
quiet, microwave, noise level, noisy, louder
+55%
-45%
comment
" ...  It's just the right size, doesn't make a lot of noise and is easy to use.  ...  "
comment
" ...  Also, it's so quiet.  ...  "
comment
" ...  Low noise and high power oven, looks great and working great.  ...  "
comment
" ...  A little louder than I expected but plenty powerful.  ...  "
comment
" ...  I wouldn't say it's quiet as our old one but it's not noticeably noisy.  ...  "
comment
" ...  Powerful and very quiet.  ...  "
comment
" ...  It’s also SUPER quiet!  ...  "
comment
" ...  When it is cooking, it sounds like a jet engine roar.  ...  "
Body / Design
 44
look, design, sleek, works great, modern
+91%
-9%
comment
" ...  it eaven has an extra feature and VERY nice design!  ...  "
comment
" ...  Oh and it looks great and modern.  ...  "
comment
" ...  It’s looks so elegant  ...  "
comment
" ...  It looks nice on the counter.  ...  "
comment
" ...  Appearance-wise, the microwave looks nice from the front, but the sides and top are rather plain.  ...  "
comment
" ...  It looks great!  ...  "
comment
" ...  Looks very modern  ...  "
comment
" ...  And it has a nice design.  ...  "
Body / Fit
 39
space, microwave, plate, turntable, old one
+64%
-36%
comment
" ...  I OWN THIS ONE BUT BIGGER IS THE SAME THAT LAS 15 YEARS .THIS ONE SMALLER FIT WELL  ...  "
comment
" ...  Fits in the spot we wanted it.  ...  "
comment
" ...  The power plug that is attached to the NN-SN686S fits receptacles that are rated at 15 Amps.  ...  "
comment
" ...  It fits our needs.  ...  "
comment
" ...  Fits exactly where the old one did  ...  "
comment
" ...  I was a bit nervous about the large size of this for my counter, but it fits great.  ...  "
comment
" ...  We haven't put anything heavy on it.  ...  "
comment
" ...  Hope it holds up well.  ...  "
Cleaning
 37
inside, easy to clean, easy to use, cleaning, microwave
+89%
-11%
comment
" ...  It's not too loud when it's running it's easy to clean and very easy to use.  ...  "
comment
" ...  Looks sleek and clean.  ...  "
comment
" ...  My main reason for buying this was I thought it would look good on my dark granite kitchen countertops and it does look very good on a dark granite countertop.  ...  "
comment
" ...  If you use a food cover to keep your microwave clean, it messes with the sensor reheat, and it doesn't work as well.  ...  "
comment
" ...  Attractive, easy to clean.  ...  "
comment
" ...  Eventually the smell dissipated, and I replaced the mica protector over the wave guide.)  ...  "
comment
" ...  Light does come on when door is open which will make cleaning the inside easier.  ...  "
comment
" ...  I can tell you that, except for hired help who both cook and clean, nothing beats a microwave with Inverter technology.  ...  "
Body / Build Quality
 37
microwave, panasonic, interior, scratched, rust
+19%
-81%
comment
" ...  We had another Panasonic that needed to be replaced because the opening mechanism broke and thought this would be a good replacement.  ...  "
comment
" ...  The item I received broke after just over a year of use.  ...  "
comment
" ...  Also, a part broke off about a month after I bought it.  ...  "
comment
" ...  Broke 5 months after I got it.  ...  "
comment
" ...  Dont buy this thing just got to a store it came in with dents all over the product, the packaging was damaged people hate their job so much they to mistreat packages.  ...  "
comment
" ...  Turns out this is rust beneath the once white interior cabinet finish! ... And there is rust that has eaten through that finish at the bottom of the front interior, and around all of the vent holes inside.  ...  "
comment
" ...  The mica plate is still clean and rigid, with no holes when held up to the light.  ...  "
comment
" ...  The outer case has an underlying current you can feel with your finger tips.  ...  "
Body / Size
 36
smaller, compact, interior, space, fits
+94%
-6%
comment
" ...  The unit works as advertised, is a great size and defrosts very well.  ...  "
comment
" ...  It is very powerful, and in fact perhaps too powerful.  ...  "
comment
" ...  It's small but holds a lot.  ...  "
comment
" ...  Still excellent size for counter model. ... Really, really like this medium sized model.  ...  "
comment
" ...  It's very lightweight and easy to move around.  ...  "
comment
" ...  Size, power, userinterface  ...  "
comment
" ...  Size and power, what I like.  ...  "
comment
" ...  It's faster smaller and lighter than the old one.  ...  "
Power
 34
inverter, level, inverter technology, watts, panasonic
+79%
-21%
comment
" ...  Heats hotter than my last Panasonic using same settings and less electricity.  ...  "
comment
" ...  Really like the inverter feature for lower power settings.  ...  "
comment
" ...  I generally run it at half power for a longer time.  ...  "
comment
" ...  I really do like the defrost inverter!  ...  "
comment
" ...  I like the power of this microwave at 1480 watts.  ...  "
comment
" ...  Price and power are good.  ...  "
comment
" ...  There is sufficient power and capacity and the menu is easy to navigate.  ...  "
comment
" ...  I have seen or experienced any issues that have been mentioned in any of the posts other than the level of the power.  ...  "
Marketplace / Returns
 32
amazon, sent, returning, returned, send
+9%
-91%
comment
" ...  Of course we are outside the return window, so pretty sure we are just put out $125!  ...  "
comment
" ...  I wish I could return it.  ...  "
comment
" ...  Go to a store to buy just in case you need to return.  ...  "
comment
" ...  I'm planning to return it if I can.  ...  "
comment
" ...  In fact, when I first ordered it, I received a message that they had to send a 2nd one to me as the first one was already noted to have been damaged.  ...  "
comment
" ...  I sent the product back in the middle of May.  ...  "
comment
" ...  I sent it back and ordered a second unit.  ...  "
comment
" ...  Ended up returning it and purchasing from a local electronic store.  ...  "
Price
 31
money, microwave, worth the money, worth, well worth
+71%
-29%
comment
" ...  Panasonic and worth it.  ...  "
comment
" ...  Nice little microwave for the price.  ...  "
comment
" ...  very good quality and price! ... Price was right too.  ...  "
comment
" ...  Not the cheapest, but definitely worth it.  ...  "
comment
" ...  Exceptional microwave for the price.  ...  "
comment
" ...  This microwave is worth the money.  ...  "
comment
" ...  Great microwave for the price.  ...  "
comment
" ...  Great microwave for the money.  ...  "
Sound / Volume
 25
little, bit, microwave, louder, food
+20%
-80%
comment
" ...  The downside is I think it is a bit loud. ... My previous one wasn't as loud.  ...  "
comment
" ...  The Noise level is too loud.  ...  "
comment
" ...  Noise level was very loud.  ...  "
comment
" ...  Like it but very loud!  ...  "
comment
" ...  BTW its loud.  ...  "
comment
" ...  Fortunately it was loud when it happened and we could shut it off.  ...  "
comment
" ...  just as loud as the normal "food's done" beeper!  ...  "
comment
" ...  The reason I rate low is it is soooooo loud.  ...  "
Usage / Capacity
 22
house, family, small, room, surprisingly
+95%
-5%
comment
" ...  Works great in my medium sized kitchen but has a surprisingly large interior.  ...  "
comment
" ...  Moved to a new house and decided to buy this again.  ...  "
comment
" ...  Family use daily.  ...  "
comment
" ...  Not only does it have the inver but surprisingly plenty of room inside!  ...  "
comment
" ...  Waiting for my kitchen cabinets, so it is my main source for meals.  ...  "
comment
" ...  Great product and a nice small size for a small kitchen.  ...  "
comment
" ...  This is a great little power-house microwave.  ...  "
comment
" ...  I need a smaller unit because I was in a small apartment and even though it is small, it is plenty large enough for average everyday use.  ...  "
Software
 21
h98, h97, user interface, error code, stopped working
+14%
-86%
comment
" ...  That was my mistake for 1 year and 18 days later I got an H98 error and it stopped working.  ...  "
comment
" ...  After 7 months it is dead with an H97 error and no assistance from Panasonic and no repair in the area.  ...  "
comment
" ...  Interface was not usable clock didn't come on and stay on.  ...  "
comment
" ...  The error code H98 showed up on the microwave, and when I referred to the manual, it said that the microwave was just broken.  ...  "
comment
" ...  Received an 8888 error.  ...  "
comment
" ...  Stopped working in less than a week with H98 error  ...  "
comment
" ...  Just like previous reviews, the unit has a fatal H98 error and no longer works.  ...  "
comment
" ...  The microwave now only gives the dreaded “H98” error.  ...  "
Marketplace / Marketplace
 21
works as advertised, sent, received, support, exactly
+57%
-43%
comment
" ...  Apparently, it's cosmetic and Amazon Customer Care gave us a $25 credit  ...  "
comment
" ...  It's exactly the way it looked in the pictures & details.  ...  "
comment
" ...  It looks a lot darker than what's shown in the photo.  ...  "
comment
" ...  Exactly as advertised.  ...  "
comment
" ...  We had bought the previous one on Amazon also.  ...  "
comment
" ...  Amazon replacing it with a new one.  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  Performs beautifully, as described.  ...  "
Display
 16
panel, see, control panel, went, led
+38%
-63%
comment
" ...  Control panel works still but has a messy plastic look.  ...  "
comment
" ...  Our only real criticism is that the control panel is a little weird and not illuminated.  ...  "
comment
" ...  Suddenly the screen went blank (we weren't using the microwave when that happened) and it won't turn on when connected to electricity.  ...  "
comment
" ...  Also, the display is a bit sparse in that it does not display power levels while cooking.  ...  "
comment
" ...  Brand new product - new out of the box - however the display screen would go all haywire and flash etc .  ...  "
comment
" ...  Also the control panel is difficult to see once visible natural light is gone  ...  "
comment
" ...  The display panel doesn't show all the information it could.  ...  "
comment
" ...  Just a couple of seconds into warming up breakfast everything stopped and the display went black.  ...  "
Usage / Setup
 15
easy, setup, microwave, good, follow
+80%
-20%
comment
" ...  settings are easy to use and instructions and package is good  ...  "
comment
" ...  Installation in cabinet was simple.  ...  "
comment
" ...  A few controls were updated (quick set was changed from add minutes to add 30-seconds)  ...  "
comment
" ...  aFTER I INSTALLED TE INSTRUCTION EVERYTHING WAS EASY  ...  "
comment
" ...  This item has pages and pages up instructions.  ...  "
comment
" ...  Recieved the microwave just fine, it has easy to follow instructions.  ...  "
comment
" ...  You can disable the beeping during setup.  ...  "
comment
" ...  Easy to setup and clean.  ...  "
Performance
 14
fast, performance, speed, one, lot
+93%
-7%
comment
" ...  For this size, 1200w is a lot of power for fast performance.  ...  "
comment
" ...  It does it job.  ...  "
comment
" ...  Does the job.  ...  "
comment
" ...  It does its job.  ...  "
comment
" ...  Man, that thing is fast.  ...  "
comment
" ...  It's FAST! ... I just can’t believe how fast it is!  ...  "
comment
" ...  It does the job fast!  ...  "
comment
" ...  So far not disappointed in performance.  ...  "
Marketplace / Delivery
 12
box, arrived, received, perfect condition, packaged
+75%
-25%
comment
" ...  Arrived quickly and in perfect condition.  ...  "
comment
" ...  Easy to order, good price, fast delivery and it works!  ...  "
comment
" ...  This arrived in perfect condition.  ...  "
comment
" ...  It was delivered in 2-days!!!  ...  "
comment
" ...  This was a great purchase that was delivered early and in perfect condition.  ...  "
comment
" ...  Delivered safely, on time, without defect.  ...  "
Marketplace / Defective Delivery
 11
one, damaged, sent, scratched, product
+18%
-82%
comment
" ...  It is clearly defective.  ...  "
comment
" ...  This product was defective.  ...  "
comment
" ...  Electronics were defective from day one.  ...  "
comment
" ...  Basically this microwave is defective.  ...  "
comment
" ...  The first one we ordered arrived damaged - the panel was askew, so we sent it back.  ...  "
comment
" ...  Purchased one in Nov 2017 and it was defective.  ...  "
comment
" ...  Item was damaged out of the box  ...  "
comment
" ...  I sent the product back in the middle of May.  ...  "
Body / Comfort
 11
month, like, item, getting, feels
+27%
-73%
comment
" ...  Can't trust reviews necessarily and it just feels like luck of the draw even on a highly reviewed item.  ...  "
comment
" ...  Broke in less than a year getting support is rough  ...  "
comment
" ...  It was returned about a month later in worse shape.  ...  "
comment
" ...  You can touch it but I wouldn't hold my hand on it for too long.  ...  "
comment
" ...  Not worth the headache.  ...  "
comment
" ...  It's a real pain.  ...  "
comment
" ...  The outer case has an underlying current you can feel with your finger tips.  ...  "
Connectivity
 10
phone, microwave, support, panasonic, house
+20%
-80%
comment
" ...  WiFi does not work when we use it.  ...  "
comment
" ...  But ever since we got our fancy new Verizon 5G Wi-Fi router, every time the microwave is used, it cuts out all wi-fi connections in the entire house (not just connections near the microwave).  ...  "
comment
" ...  I can't reach anyone via chat or phone at Panasonic.  ...  "
comment
" ...  BUT IT WILL KILL YOUR WIFI. ... Consistently it fried my router over and over to the point that I would have to hard-boot it to get it back to life.  ...  "
comment
" ...  Tried troubleshooting, unplugging to reset etc.  ...  "
comment
" ...  Panasonic phone number listed in Amazon Support section does not connect, nor even gets me connected. ... Power cord has piece of plastic that juts out of grounding prong and has discolored since plugging into outlets.  ...  "
comment
" ...  My sole complaint is that there’s no way to turn off the speaker.  ...  "
Usage / User Manual
 9
read the manual, features, things, sure, read
+67%
-33%
comment
" ...  I do need to go back and read the manual on how to use some of the features, but so far, so good.  ...  "
comment
" ...  Read the settings in manual and you will have no problems.  ...  "
comment
" ...  The control panel is mostly intuitive but a few features do require a reading of the manual.  ...  "
comment
" ...  Excellent instruction booklet.  ...  "
comment
" ...  The manual touts some impressive features, but I find several of them a bit complex to use.  ...  "
comment
" ...  Works well, but I'm going to have to read the manual.  ...  "
Usage / Coffee
 8
seconds, heating, cup of coffee, things, job
+100%
comment
" ...  We liked the microwave - though we only ever used it to defrost things (could have been better) or heat things up like coffee.  ...  "
comment
" ...  Coffee cups and other items with handles to not stop at the end of the heating cycle in the position in which you put them in.  ...  "
comment
" ...  It reheats a mug of coffee in about 30 seconds  ...  "
comment
" ...  Works as described and heats a cup of coffee in 1 min.  ...  "
comment
" ...  A little loud if you are making coffee after bedtime, but does a good job of heating things evenly, and works more quickly than expected, i.e., 15 seconds to defrost a bagel.  ...  "
comment
" ...  Super high wattage will overcook most foods-popcorn coffee etc.  ...  "
Marketplace / Product As Described
 8
exactly, advertised
+100%
comment
" ...  Exactly as advertised.  ...  "
comment
" ...  It works as advertised.  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  It looks a lot darker than what's shown in the photo.  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  worked as advertised  ...  "
comment
" ...  Performs beautifully, as described.  ...  "
comment
" ...  It's exactly the way it looked in the pictures & details.  ...  "
Touch
 6
one, light, use, press start, easy to use
+83%
-17%
comment
" ...  The controls are very easy to use with only a light touch.  ...  "
comment
" ...  Change 4: The buttons are more sensitive - they easily register your touch.  ...  "
comment
" ...  We’re spoiled by one touch & go feature in previous machines.  ...  "
comment
" ...  It's a quiet, sleek, and has a touch pad that doesn't require a degree in physics to operate.  ...  "
comment
" ...  Simple keypad for basic use: touch numbers and press start.  ...  "
Connectivity / Device Compatibility
 6
support, panasonic, device, connected, features
+17%
-83%
comment
" ...  I can't reach anyone via chat or phone at Panasonic.  ...  "
comment
" ...  Consistently it fried my router over and over to the point that I would have to hard-boot it to get it back to life.  ...  "
comment
" ...  Panasonic phone number listed in Amazon Support section does not connect, nor even gets me connected.  ...  "
comment
" ...  My sole complaint is that there’s no way to turn off the speaker.  ...  "
Network
 5
one, router, old, microwave, house
+40%
-60%
comment
" ...  It didn't just interrupt it while it was running, it would overwhelm devices so badly they'd freeze or drop off the network entirely and wait to be rebooted. ... I even replaced the router thinking that IT had the problem.  ...  "
comment
" ...  The radiation leak is so bad it interferes with the wifi signal in the next room.  ...  "
Color
 5
different, contrast, appliances, dark
+100%
comment
" ...  Color matches my other stainless appliances.  ...  "
comment
" ...  I have three different colors of appliances in my kitchen, so I didn't care about this fitting in.  ...  "
comment
" ...  Might help if it was a different color  ...  "
comment
" ...  Love the black color.  ...  "
comment
" ...  I like the size, the price and the color.  ...  "
Calling
 5
panasonic, number, never, hear, calling
-100%
comment
" ...  Called number, never got return call.  ...  "
comment
" ...  I call panasonic and they ask me to drop it off to a repair shop in tacoma!  ...  "
comment
" ...  I called the number, an automated voice told me that I could expect a 30 minute wait before hearing a human voice, and that I might be charged a $9.95 service fee just for calling them(!?).  ...  "
comment
" ...  No phone numbers so used chat. ... They acknowledged receiving it and said I would hear how to proceed.  ...  "
comment
" ...  I have tried to talk with someone at Panasonic but can never get to a live person.  ...  "
Cable
 5
power, wiring, plugged, even, trips
+60%
-40%
comment
" ...  Arrived today, appears in good condition, the power supply chord was not coiled as a new cord would be, as if someone had already uncoiled it and plugged it in.  ...  "
comment
" ...  40" electrical cord is also on right rear corner.  ...  "
comment
" ...  The power cord should be long enough for most placements.  ...  "
Programs
 4
use, settings, many, like, time
+100%
comment
" ...  It has many settings and convenience settings.  ...  "
comment
" ...  Like that the kitchen timer boops at you a few times and then is silent.  ...  "
comment
" ...  Does not allow timer and cooking cycle at same time-you can cook on a time schedule and that is fine.  ...  "
comment
" ...  I like the many levels of power and modes of use.  ...  "
Cooling
 4
fan, cooling, cold, quick, 4
+50%
-50%
comment
" ...  This one only made it 4 months before the cooling fan in the back would spin up fast for 3-4 seconds then slow way down and cause the magnetron to overheat.  ...  "
comment
" ...  The internal cooling fan is a bit loud which some might find annoying.  ...  "
Connectivity / Wifi
 4
microwave, house, wi, time, old
+25%
-75%
comment
" ...  WiFi does not work when we use it.  ...  "
comment
" ...  But ever since we got our fancy new Verizon 5G Wi-Fi router, every time the microwave is used, it cuts out all wi-fi connections in the entire house (not just connections near the microwave).  ...  "
comment
" ...  BUT IT WILL KILL YOUR WIFI.  ...  "
Clock
 4
timer, light, old, dim, dark
+75%
-25%
comment
" ...  The led light clock display is very dim, which is a nice change from the old blaring lights of microwaves of the past.  ...  "
comment
" ...  Set the clock, just like my old one.  ...  "
Sound / Noise Cancellation
 3
noise level
-100%
comment
" ...  Also it makes a lot of noise.  ...  "
Body / Weight
 3
one, light, heavy, better, size
+100%
comment
" ...  should have better weight to it .   ...  "
comment
" ...  This one is lighter in weight than the old one (different build quality), but heats better.  ...  "
comment
" ...  - Inverter: light weight, fractional power instead of the on/off of other microwaves.  ...  "
Body / Water Resistance
 3
boiling, easy, boiled
+100%
comment
" ...  We boiled water. ... That water boiled faster than I have ever boiled water before.  ...  "
comment
" ...  Water for tea or broth is quick and easy on high powers.  ...  "
comment
" ...  Boiling water in 2 min, super quiet, and easy to use.  ...  "
Accuracy
 3
easy to use
+67%
-33%
comment
" ...  In an effort to leave the most accurate review, I am going to follow up this one with another after more usage and time under it.  ...  "

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Specifications

Body
Size:  13.4 meters
13.4 meters
SIZE