Last Updated: April 4, 2021 (Refresh Now)
Panasonic Expandable Cordless Phone System with Amber Backlit Display 2 Handsets KX TGC352B Black
Last Updated: April 4, 2021 (Refresh Now)
7.5
SCORE
/10
Total Reviews
997
Old Reviews
290
Unverified
24
Spam Test
PASS
1.6 meters
SIZE
LCD
TYPE
Review Analysis - 683 recent, verified reviews
Detailed Mode
Call quality
95calls, voice, landline, hearing, caller
+48%
-52%
" ... The volume level was to low to hear well, and there is no speaker phone. ... "
" ... Some times people can't hear me when I use the speaker on the phone. ... "
" ... Very cheap quality in less than a wk all calls had a lot of static when talking to someone on phone whether I called or they called me . ... "
" ... The quality is sub par and when I finally got sick of dealing with dropped phone calls, and poor quality, I called customer service and was directed to another number, which said it would charge me $9.95 for tech support. ... "
" ... Started off fine, several weeks later I can hear everyone fine but those on the other end can’t understand me. ... "
" ... What good is a phone if the voice of the person on the other end of the line is not only muffled and unclear, but virtually impossible to understand? ... "
" ... The phone sometime sounds like it's out of range, I can be in the next room from the base and it the call sounds muffled. ... "
" ... One phone speaker phone and ringer did not work. ... "
Device Compatibility
84cordless, handsets, numbers, cell, ringer
+73%
-27%
" ... There are a few features that are missing that I really miss - primarily the flashing dot that on my old phone alerted me when there was a voicemail. ... "
" ... Seems to work fine, I mean, it's a phone, what's it really suppose to do? ... "
" ... If they still have them in stock and you're looking for a 2 phone set, these are the ones you're looking for. ... "
" ... They are working great,love my new phones! ... "
" ... I am not buying them cell phones yet. ... "
" ... Used with a VIOP phone system. ... "
" ... Bought it for my family and they are very happy with this phone. ... "
" ... people use cell phones today. ... All in all, it is a great phone. ... "
Ease of Use
70set, easy, easy to set, numbers, simple
+90%
-10%
" ... The phone set is easy to use and loaded with extras. ... "
" ... Lots of options, but I like to keep it simple. ... "
" ... Nice phone set , easy to setup. ... "
" ... The face is extremely easy to read (large font), program, and use overall. ... "
" ... Phone is easy to program time, date and phone numbers. ... "
" ... It’s not overly complicated to set everything up and they function as intended. ... "
" ... I do like the telephones because they are small, but they are still easy to use. ... "
" ... The set up was harder. ... "
Sound Quality
64clear, poor, louder, volume, ring
+67%
-33%
" ... Looks good, works good, sounds good ... "
" ... The sound quality is not perfect, but an improvement over previous models ... "
" ... sound is wonderful ( when on highest volume wile on speaker phone) and speaker phone setting is the way to go when working at desk or with desktop . ... "
" ... I especially like the ring sounds options ... "
" ... I like the sound quality and the size of the receiver . ... "
" ... Sound is clear. ... "
" ... Voices go in and out. ... "
" ... I like the sound quality ... "
Battery Life
61battery, batteries, charge, charged, phones
+52%
-48%
" ... Love the phones themselves, and they don't have the expensive battery packs you have to plug a wire into the phone and make them cheaper to replace the phone than the battery. ... "
" ... Battery seems to last. ... "
" ... Hold charge for several days off charger. ... "
" ... The battery lasts a long time, so if we forget to hang one up, it still is fully charged the next day. ... "
" ... only had it a short time, so can't really speak to battery life, durability, etc., but so far so good ... "
" ... Long battery life and ringers ... "
" ... But I thought without recharging the units would hold battery power longer than 48 hours when there where no calls. ... "
" ... Easy to set up and have a good battery life. ... "
Product Reliability
40years, working, stopped working, phones, handsets
+38%
-63%
" ... I've had it over 6 months and found it flimsy, cheap, and very poor sound quality. ... "
" ... Stoped working very unhappy has been less then 6months very low quality I want my money back! ... "
" ... update 10/17/20 - completely dead - what a waste ... "
" ... The sound quality was poor, the screen was hard to read, but I kept it until one of the handsets stopped working. ... Eleven months later, the second handset has stopped working. ... "
" ... Bought and after four months one of the handsets quit working. ... "
" ... It works then stops working over and over again, Not worth it. ... "
" ... one phone went dead 2 months into use use so far they want me to send it out for repair !!! ... "
" ... BUT they both soon died out around the same time. ... "
Price
36phones, money, worth, value, worth the money
+81%
-19%
" ... Not bad for money. ... "
" ... Great phones for the price! ... "
" ... These are well worth the money. ... "
" ... Panasonic is a dependable brand and hood price. ... "
" ... But, they are good for the value. ... "
" ... You get 2 phone for a great price. ... "
" ... Great phone for a great price ... "
" ... Price was right for what I needed it for. ... "
Returns
31refund, returning, send, returned, replacement
+10%
-90%
" ... Deciding to return. ... "
" ... Is it returnable? ... "
" ... I'm planning to inquire about returning them because they are of inferior quality. ... "
" ... Would like to return this set and start over. ... "
" ... It was a gift so I couldn't return it. ... "
" ... BUT WHERE IS MY REFUND? ... IT IS NOW JULY 28 WHERE IS MY REFUND?? ... I HAVE A COPY OF MY UPS RETURN LABEL. ... "
" ... I want to return this. ... "
" ... Pass date to return. ... "
Charging
28charger, charged, phones, charging, battery
+29%
-71%
" ... Charged overnight and the phone looses the charge after 4 hours of use. ... "
" ... And not charged ... "
" ... The second phone unit does not work, the problem is that it does not charge the phone. ... "
" ... Base doesn't charge. ... "
" ... Does not hold a charge. ... "
" ... When I brought this phone I left it on the charger for a day before using it. ... The battery drains fast, I could leave the phone on the charger for 12 hours and use it for 3 and it will show that it needs to be charged. ... "
" ... Doesn’t hold a charge ... "
" ... One phone and charger do not work at all. ... "
Capacity
22living, bedroom, upstairs, home, facility
+100%
" ... I'm usually home, have one phone upstairs and one downstairs and keep it handy. ... "
" ... Bought these for the house and garrage. ... "
" ... Now I have all three in separate rooms. ... "
" ... When we bought our (new to us) house, I wanted at least 2 landline phones. ... "
" ... We have the set with 4 headsets in our home and purchased the 2 headset version for a relative in assisted living. ... They are a good size for our relative to put one in her robe pocket to carry with her when walking around her living facility. ... "
" ... Used these for our Comcast Internet house phones. ... "
" ... And for those who wonder, it does have a feature which lets you find it if is hidden somewhere in the house. ... "
" ... Works OK as a phone and transmits throughout my house & yard. ... "
Volume
22low, louder, loud, ring, loud enough
+41%
-59%
" ... It has some really cool ringtone options.one complaint is that sometimes it does not seem very loud even when you try to turn the volume up. ... And it is definitely louder if you put it on speaker phone. ... "
" ... If you need a good volume to hear then don’t purchase this unit. ... The volume level was to low to hear well, and there is no speaker phone. ... "
" ... There is one thing that I had to fix - the ringer volume is too low for my mother to hear. ... "
" ... But the volume sucks! ... If the volume was better, I would definitely keep it. ... "
" ... Ringer is not loud at all ... "
" ... Volume and speaker are soooooo low . ... "
" ... Biggest issue is the volume. ... Even when turned up all the way, the call volume isn't very loud. ... "Full blast" should be too loud, can then turn down. ... "
" ... The sound quality is poor, the volume is low, and the range is atrocious. ... "
Features
22lock feature, feature, basic, amber, waiting
+77%
-23%
" ... Plus it has features my older on didn't. ... "
" ... What is Lock Feature? ... "
" ... I look forward to using all these new features that my old set never had. ... "
" ... It works as expected with lots of nice features. ... "
" ... The features are easy to set up. ... "
" ... The features are basic but that's exactly what we were looking for. ... "
" ... They have all the features I want. ... "
" ... This pack was a reasonable price and had the features I was looking for. ... "
Controls
20button, numbers, speakerphone, mute, handset
+35%
-65%
" ... Feels light and cheep, screen and buttons are very small. ... "
" ... I just wish it had a search button for when I misplace it. ... "
" ... So if you want to answer or make a call on speaker you can't just push the button without taking the phone off of its base first. ... "
" ... The menus are badly thought out and badly implemented. ... "
" ... I bought these for my mom and the buttons get stuck and they are very cheap material. ... "
" ... The ad for this stated it had a mute feature and to push "mute button" but there is no "mute" printed on any keys. ... "
" ... Like when you're scrolling through caller ID or the redial options, there'a s lag between pressing the button and the info changing on the screen, which is kind of annoying. ... "
" ... But the functions on the handset require a PhD in toggle switch technology and terminology Still can't figure them out, 4 months later. ... Still cannot get numbers received, numbers called, i.e., in order to automatically dial them up with just the push of a button), this, despite fiddling with that handset for months. ... The speakerphone on the main base has illegible labels on the buttons. ... "
Marketplace
19described, works, panasonic, name, shipping
+74%
-26%
" ... Works as described by manufacturer. ... "
" ... I sent this back (Amazon was very gracious, I got my refund within a week or so). ... "
" ... And the whole Panasonic Box was put into an Amazon Box with additional packaging. ... "
" ... Perfect for use with theCell2Jack that I bought from Amazon. ... "
" ... Todo perfecto y en un buen estado Gracias Amazon ... "
" ... Product exactly as described. ... "
" ... works as advertised ... "
" ... I like the Panasonic name and bought this particular model over other choices on Amazon. ... "
Display Clarity
19display, easy to read, backlight, numbers, large
+74%
-26%
" ... I can easily see all the numbers & info on the display & I keep 1 phone next to my recliner so I don't have to get up to answer. ... "
" ... Easy too read screen, attractive phones & works OK ... "
" ... Display is somewhat primitive but large and easy to read. ... "
" ... Nice size LCD making it easy to read and amber backlight that is easy in the eyes. ... "
" ... The keypad as well as the screen light up. ... "
" ... The display is very easy to read on both master and extension. ... "
" ... Sounds fine and display is fine. ... "
" ... Clear bright screen and nice big numbers for my legally blind mom ... "
Setup
16easy, easy to install, instructions, use, simple
+94%
-6%
" ... Easy to maneuver thru adding to the phone book, installation, etc. ... "
" ... Excellent set-up instructions. ... "
" ... Good look, easy to install and use functions. ... "
" ... It arrived with instructions, looks nice, easy to set up and use. ... "
" ... Set up was easy. ... "
" ... Easy to install. ... "
" ... Also has wonderful features and easy to install. ... "
" ... Easy to install. ... "
Comfort
11hand, key, hold, corners, comfortable
+73%
-27%
" ... They feel good in the hand. ... "
" ... Only difference is that each were made in different Asian countries --- the old one fit my hand perfectly, no corners, all curves instead ... "
" ... I happened to find a two headset wireless set fo under 35 dollars so my wife was right ... "
" ... hands free item and couldn't be happier . ... "
" ... These are not quite as comfortable to hold as the newer handsets. ... "
" ... The old hand set had a clip on the back for convenient carrying ... "
Delivery
9box, shipped, quickly, satisfied, quick
+78%
-22%
" ... It arrived as promised. ... "
" ... They arrived perfectly packaged. ... The Panasonic Box was intact. ... The units were in bubble wrap. ... "
" ... Great product, very satisfied, arrived quickly and packed carefully. ... "
" ... Delivery was quick. ... "
" ... Works great and was shipped quickly. ... "
Network
9line, home, signal, house, cell
+78%
-22%
" ... 1 range from the base station: ... "
" ... Works OK as a phone and transmits throughout my house & yard. ... "
" ... It reaches to all parts of our house, even the basement. ... "
" ... Spent additional money on a range extender and it’s better but still not great. ... "
" ... I'm usually home, have one phone upstairs and one downstairs and keep it handy. ... "
" ... Have good range. ... "
Build Quality
9cheap, worn, feel, durable, broken
+44%
-56%
" ... They feel really cheaply made. ... "
" ... But this one is super cheap feel too it . ... "
" ... The base unit was a reconditioned unit with a very worn plastic face plate. ... "
" ... Phone is made of cheap plastic, too light to sit level on a flat surface. ... "
Fit
8hold, fit, phone, perfectly, fits
+75%
-25%
" ... It's sturdy and doesn't look cheap like other phones I've had . ... "
" ... These fit the bill would definitely buy again since I already have and answering machine. ... "
" ... Only difference is that each were made in different Asian countries --- the old one fit my hand perfectly, no corners, all curves instead ... "
" ... I was glad that this set came with the belt clip attachment. ... "
Overall performance
7performance, phones, good
+86%
-14%
" ... The phones meet my expectation of performance. ... "
" ... Not what I expected but it does the job,it came with two phones which is a plus. ... "
" ... I haven't had them in operation for very long but they are doing their job. ... "
" ... I like the distance performance. ... "
" ... does the job lol ... "
Cables
7static, reception, power, jack, cord
+57%
-43%
" ... It arrived on its own and requires a separate phone jack. ... "
" ... Love the phones themselves, and they don't have the expensive battery packs you have to plug a wire into the phone and make them cheaper to replace the phone than the battery. ... "
" ... Home phone free was unexpected perk with cable company and didn't own one. ... "
" ... I discovered that the power cord is also the base antenna, so if it is left all wound up as it comes in the box, you will have poor reception and lots of static. ... "
Product As Described
6works, exactly
+100%
" ... Product exactly as described. ... "
" ... Works as described by manufacturer. ... "
" ... Works as described ... "
" ... works as advertised ... "
" ... Just as described. ... "
" ... Just as described. ... "
For Kids
5kids, home, use, time, phones
+80%
-20%
" ... Los telefonos son muy utiles, practicos y facil de instalar . ... "
" ... With no school, I need to leave my kids home from time to time while I go to work. ... "
" ... Estos teléfonos son excelentes. ... "
" ... I bought these phones for my son to put in his new bedroom and he loves them! ... "
As Gift
5september, christmas, return, purchased, parents
+80%
-20%
" ... I got these phones in September 2020 for my parents as a Christmas gift. ... "
" ... Purchased as a gift ... "
" ... I bought this for a gift. ... "
" ... Gift for my grandmaWho is Aidy. ... "
Software Platform
5handsets, messages, voice, question, new voice
+60%
-40%
" ... Enter your Ooma phone number using menu code #331 and you can check your voicemails from the handsets. ... "
" ... This product is really good works with comcast/ Xfinity and answers voice mail to play if someone leaves a message. ... "
" ... Not as easy to use as my other phone still didn’t set up the message center but a good quality phone system ... "
Headphones
5phone, headset, speaker phone, sound, headphone
+60%
-40%
" ... It arrived on its own and requires a separate phone jack. ... "
" ... Needed cordless phone to go with my magic jack , works great ... "
Weight
5light, works, sound, set, phone
+80%
-20%
" ... Nice set just a little light weight ... "
" ... Very light weight and speakerphone works well. ... "
" ... Easy for elderly to use, sound quality, light weight, no phone clip included. ... "
Hair
3sound, one, cut
-100%
" ... Constantly cuts in and out! ... "
" ... This one cuts me out. ... "
" ... It seems that each year, they cut back on quality. ... "
Clarity
3+33%
-67%
" ... Phone isn't clear. ... "
Storage
3opened, easy to use, box
+100%
" ... It's reliable, doesn't take up a lot of space has multiple functions that are easy to use. ... "
" ... good looking and takes up minimal space ... "
Size
3phone, lightweight, durable
+100%
" ... Nice and lightweight. ... "
" ... I bought this for the small footprint. ... "
Review Spam Test PASS
In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.
PASS
Review Count Per Reviewer
PASS
Unverified Review Streak
PASS
High Velocity Reviewers
PASS
Inactive Reviewers
PASS
Reviewer History Overlap
Specifications
Body
Size: 1.6 meters
Display
Type: LCD
Recommendations
...