Last Updated: July 14, 2021 (Refresh Now)

PETKIT Automatic Cat Puppy Feeder App Control 10 Portions 10 Meal Plans per Day Low Food LED Indicator Pet Smart Feeder for Small Animals Auto Pet Food Dispenser

Last Updated: July 14, 2021 (Refresh Now)
7.8
SCORE
/10
Total Reviews
928
Old Reviews
67
Unverified
78
Spam Test
PASS
No
WIFI
LED
TYPE

Review Analysis - 783 recent, verified reviews

Detailed Mode
Usage
 254
setup, easy to use, easy to set, feeder, cat
+89%
-11%
comment
" ...  Setting up the feeder to get on thee WiFi was a bit of a challenge but once it was hooked up it was very easy to use. ... It is also very easy to clean.  ...  "
comment
" ...  I have to watch my pet diet, lucky not only it auto feeds my pet it also gives the amount of food that I want.  ...  "
comment
" ...  It was easy to connect it to the app using the video.  ...  "
comment
" ...  We went on vacation avd used our Amazon Echo Show to “drop in” during feeding time to chat with our cats and to see that it was working properly. ... The app notifies you when it has dispensed food and the amount.  ...  "
comment
" ...  App works well and it's definitely a relief forum me when I go on a long business trip.  ...  "
comment
" ...  The app is very easy to use and nicely laid out.  ...  "
comment
" ...  I like how easy it is to adjust the amount of feeding and the feeding times in the PETKIT app.  ...  "
comment
" ...  We now leave the house with no worries about our cat not eating.  ...  "
Software
 247
feeding, feeder, alexa, easy to use, petkit
+67%
-33%
comment
" ...  It’s sleek looking and I like that there’s an app to go with it.  ...  "
comment
" ...  Feeding portions and schedules are fully customizable through the app.  ...  "
comment
" ...  We have no problems with the app.  ...  "
comment
" ...  The app sends notification after each feeding.  ...  "
comment
" ...  The UI of the app is a bit cumbersome, the interaction model for Alexa can be simpler, but in the end of the day it works as described and does the job.  ...  "
comment
" ...  The app will also give you recommendations based on the information given about your pet.  ...  "
comment
" ...  Now I can easily time my kitty's feedings or have Alexa feed her on demand, all while controlling her portions instead of leaving out a giant bowl of food. ... I also love that the feeder is app enabled, and helps me select the right portions for my cat.  ...  "
comment
" ...  The app does most of the work, you only need to occasionally clean it and refill for your lovely furballs.  ...  "
Body
 228
door, feeder, cat, design, size
+80%
-20%
comment
" ...  They hold a ton of food and are so customizable in terms of meal times and portions so I know my cats are getting enough to eat while I’m away.  ...  "
comment
" ...  - Large space holds a lot of food ... - Cat proof - my cats are very curious and kept nudging it and trying to hop on top and it is very sturdy and keeps them out of the food ... I also have one of petkit's water fountains which my cats love! ... It keeps the water so much cleaner than just a water dish!  ...  "
comment
" ...  Bottom line, I love this feeder.  ...  "
comment
" ...  The bowl is attached to the unit with a very strong magnet, but it is easy to remove and clean.  ...  "
comment
" ...  It is small, fairly quiet, and works well.  ...  "
comment
" ...  It worked fairly well although it was a bit ugly, would occasionally jam and the portion sizes were very hit and miss. ... First of all, it looks great. ... I love the thought that went into the design from the magnetically attached bowl to the jumper that allows the DC adapter to easily disconnect from the wall should you need. ... I was a little nervous about how much food could be stored but upon seeing the compartment this is a good amount for a cat. ... It is actually very fun to watch the little door open on the machine and then the food dump out.  ...  "
comment
" ...  PRO TIP - for those of you who don't like the idea of a plastic feeding tray, the "Basis Pet Made in The USA Low Profile Stainless Steel Cat Dish - two pack" - which are excellent quality - almost fit perfectly in the feeder tray.  ...  "
comment
" ...  I don't dislike the device itself - it's a good size and seems well designed.  ...  "
Software / Apps
 211
feeding, easy to use, feedings, pet, feeder
+71%
-29%
comment
" ...  The app is great! ... I can set reminders in the app for things like vet appointments, flea/tick, heartworm meds, etc. ... The app also tells me when it has successfully dispensed a meal (the sound of them tearing through the apt to get to it, or running across my face while I’m still asleep - usually gives it away as well).  ...  "
comment
" ...  Downloaded the app and it is so convenient.  ...  "
comment
" ...  I love the app function that you can get notification every time it feeds the kitty and how the tray is connected to the container by magnet  ...  "
comment
" ...  the iPhone app is well developed too and can even support more than one pet.  ...  "
comment
" ...  The app was not rated high in the App Store but I have seen no issues with it so far, it has worked seamlessly.  ...  "
comment
" ...  Getting the device to sync through the app was easy. ... Once you create a feeding schedule in the app, you're done.  ...  "
comment
" ...  Also nice that you can check the app if you're away from the house.  ...  "
comment
" ...  The app is pleasant and had some cute features.  ...  "
Connectivity
 174
connect, feeder, wi fi, app, 2 4ghz
+45%
-55%
comment
" ...  Then I moved apartments a few months later and it refused to reprogram to my new apartment wifi.  ...  "
comment
" ...  Trying to reset the connection no longer works (router is latest gen wifi 6).  ...  "
comment
" ...  From the faulty door to the WiFi.  ...  "
comment
" ...  Just last week, the feeder stopped working, won’t connect to wifi, won’t work without wifi, cannot even reset the wifi, let alone feed my kitty.  ...  "
comment
" ...  I unplugged it to clean it and once I plugged back in it was no longer accepting WiFi. ... The manual stated to click reset button and it will start blinking to get back on WiFi. ... This time, it never sync back up.  ...  "
comment
" ...  After three very frustrating hours trying to connect this to wifi, it still will not connect. ... I even went to the trouble of enabling a specific guest network with no security and it will still not connect. ... Also, based on your location, the app attempts to "connect" you with other users and wants to monitor usage to award you "badges". ... All I wanted was a feeder that I could set up and monitor with my phone.  ...  "
comment
" ...  the entire unit fails and unlinks to wifi. ... But if you have an active life and go away for weekends or vacations and rely on your feeder keep your pets fed, a WiFi failure or the scenario described will mean your pet does not get feed for however many days you're gone. ... I pressed the wifi reset button listening for the beep, but it never triggered and thus does not sync with your WiFi.  ...  "
comment
" ...  China uses these type of things to spy on the US gaining access to your phone.  ...  "
Usage / Ease
 160
easy to use, easy to set, setup, user friendly, feeding
+94%
-6%
comment
" ...  My advice to the developers would be: pare down to the basics and make sure they are quick and intuitive.  ...  "
comment
" ...  Best looking model out there and once setup, so easy to monitor via app.  ...  "
comment
" ...  The app is very easy to use, but set up was a bit difficult at first.  ...  "
comment
" ...  This was easy to set up and customize portions and times.  ...  "
comment
" ...  Set up turned out to be simple.  ...  "
comment
" ...  I love how easy it is to feed my cats remotely from these feeders!  ...  "
comment
" ...  Easy to clean and easy to use!  ...  "
comment
" ...  Easy to unbox and set up.  ...  "
Reliability
 113
month, stopped working, feeder, stopped, petkit
+51%
-49%
comment
" ...  I’ve had it for about 3 months now and highly recommend it.  ...  "
comment
" ...  I got a different brand automatic feeder that stopped working after a year. ... It worked the first time. ... I have now used this feeder for a few months and can say it has been extremely reliable.  ...  "
comment
" ...  So far it is working perfectly, but it has only been a few days. ... Update 11.28.20: Still working like a charm - no problems.  ...  "
comment
" ...  I’ve had two of these feeders for a few weeks now and I’m happy with them.  ...  "
comment
" ...  This is what I've needed for many years.  ...  "
comment
" ...  They replaced my old feeder that malfunctioned and sent me a new one right away.  ...  "
comment
" ...  LAST REVIEW (3/2/2020):  ...  "
comment
" ...  It's working very well.  ...  "
Connectivity / Wifi
 99
wi fi, feeder, connect, 2 4ghz, connect to wifi
+43%
-57%
comment
" ...  A couple times after the power went out it didn't reconnect to wifi.  ...  "
comment
" ...  I unplugged it to clean it and once I plugged back in it was no longer accepting WiFi. ... The manual stated to click reset button and it will start blinking to get back on WiFi.  ...  "
comment
" ...  But for the life of me I could not get it to connect to the Wi-Fi in my home. ... I tried everything I could think of: renaming the 2.4G wi-fi band in my house, changing the security settings from WPA2 only to mixed WPA1/2 mode, rebooting my router (multiple times).  ...  "
comment
" ...  WiFi wouldn't connect, despite following the instructions carefully.  ...  "
comment
" ...  The instructions are awful, it won't connect to WiFi and after hours of searching with nothing to show for it.  ...  "
comment
" ...  Issues range from not connecting to wifi to saying I need an update, that won’t update, so the device won’t work.  ...  "
comment
" ...  The only difficult part about the feeder (and it wasn’t even that difficult) was linking the feeder to my phone via wifi. ... The feeder will not link if you use 5G wifi.  ...  "
comment
" ...  Product won’t connect to our internet and does not connect to 5G WiFi.  ...  "
Connectivity / Device Compatibility
 98
app, alexa, wifi, sync, connecting
+47%
-53%
comment
" ...  After three very frustrating hours trying to connect this to wifi, it still will not connect. ... I even went to the trouble of enabling a specific guest network with no security and it will still not connect. ... Also, based on your location, the app attempts to "connect" you with other users and wants to monitor usage to award you "badges". ... All I wanted was a feeder that I could set up and monitor with my phone.  ...  "
comment
" ...  Noticed a lot of loss of connectivity.  ...  "
comment
" ...  It tells me it's disconnected but the app tells me it's already connected.  ...  "
comment
" ...  My only complaint is that it often disconnects from my wifi and I have to reconnect it. ... But that could be because my connection sucks.  ...  "
comment
" ...  When I plug it back in, sometimes it will connect but usually it will not and especially when I’m in a hurry it’s frustrating trying to get it to connect to a network.  ...  "
comment
" ...  I have a friend who purchased the same item and mentioned it was slow to connect, but is working perfectly for them aside from that. ... Wasted a lot of time trying to get this to connect.  ...  "
comment
" ...  I tried 2 devices and same result.  ...  "
comment
" ...  I attempted to connect to it almost 100 times using FOUR different devices.  ...  "
Usage / Setup
 92
app, wifi, easy to setup, easy to set, feeder
+87%
-13%
comment
" ...  The unit was easy to set up by following the included instruction booklet.  ...  "
comment
" ...  It was very easy to set up even though my WiFI kept trying to default to 5G, which the directions clearly state it does not support.  ...  "
comment
" ...  Set up was a little difficult, but once everyone was done it was worked perfectly!  ...  "
comment
" ...  Setup was fairly easy, but had to hold the wifi button down a few times/longer hold to get the blinking light. ... Otherwise the setup was easy.  ...  "
comment
" ...  Setting up WiFi took maybe 5 minutes and allows you to control all of the feeders options remotely.  ...  "
comment
" ...  After the frustrating initial set up, it’s a breeze to use.  ...  "
comment
" ...  I setup the connection through the APP in 5 minutes and it’s woking perfectly, especially considering healthy and accurate feeding based on my cats’ age, weights and nutritions of the food.  ...  "
comment
" ...  All in all it is a solid, well built product that is simple to use and setup and looks amazing.  ...  "
Cleaning
 85
easy to clean, food, cleaning, feeder, bowl
+88%
-12%
comment
" ...  Stays connected to the internet, dispenses when it promises, and the food bowl is very easy to remove and clean.  ...  "
comment
" ...  The bowl is attached to the unit with a very strong magnet, but it is easy to remove and clean.  ...  "
comment
" ...  The design is clean and minimal (one of the reason I purchased this) in white color and it's pretty much is what I expected it from the pictures.  ...  "
comment
" ...  This feeder was super easy to set up and start using, and all the parts that need cleaning easily detach too.  ...  "
comment
" ...  Easy to take off the feeding container to clean.  ...  "
comment
" ...  Dispensing is accurate and on time and has been easy to wipe down.  ...  "
comment
" ...  It's easy to use, easy to clean, easy to travel with.  ...  "
comment
" ...  The food tray attaches magnetically so is easy to take off, clean, and re-attach.  ...  "
Body / Design
 74
sleek, sleek and modern, modern, looks great, bowl
+99%
-1%
comment
" ...  Looks cute though!  ...  "
comment
" ...  The fit, finish & materials are high quality.  ...  "
comment
" ...  Its one of the better looking feeders out there with its clean minimalist white design.  ...  "
comment
" ...  Nice looking item with a clean look.  ...  "
comment
" ...  It looks very sleek and modern and is very quiet.  ...  "
comment
" ...  Look beautiful next to each other. ... I feel like Judy Jetson as they are very futuristic looking.  ...  "
comment
" ...  I prefer this over other similar devices as it dispenses smaller portions for each feed and has a modern look  ...  "
comment
" ...  Love the look, love the smallness of it, love the design.  ...  "
Body / Storage
 61
feeder, container, tray, cat, food storage
+80%
-20%
comment
" ...  The kibble I loaded is the maximum recommended size.  ...  "
comment
" ...  I appreciate the silicone rings on the food container and door to ensure the food stays fresh.  ...  "
comment
" ...  I also need to refill the feeder every 3.5 days so the hopper is also kind of small for my needs.  ...  "
comment
" ...  Food storage - holds a significant amount of food(appx 4 lbs), in a removable containter with a desiccant to keep moisture out  ...  "
comment
" ...  It has desiccant container for freshness and app is easy to use.  ...  "
comment
" ...  Lots of portion sizes.  ...  "
comment
" ...  I understand if you have a dog it might be small since doesn't hold enough food but for medium size cat, it holds enough food for about at least 2 weeks.  ...  "
comment
" ...  I bought this for portion size, ss bowl, and fresh storage of food.  ...  "
Scan
 60
love this feeder, automatic, recommend this feeder, petkit, units
+88%
-12%
comment
" ...  This feeder is great.  ...  "
comment
" ...  This feeder works great.  ...  "
comment
" ...  nicely made and easy to use automatic feeder.  ...  "
comment
" ...  The feeder is great.  ...  "
comment
" ...  Got 2 of these units on sale for the same price as the larger Petkit auto feeder.  ...  "
comment
" ...  I like that the feeder allows such small portions. ... I’m so glad to have found this feeder.  ...  "
comment
" ...  I love this feeder. ... Definitely recommend this feeder.  ...  "
comment
" ...  This is a fantastic automatic feeder.  ...  "
Marketplace
 60
sent, replacement, product, seller, returning
+42%
-58%
comment
" ...  Now I have to find the time to return. ... Overseas support was nonresponsive.  ...  "
comment
" ...  Beware this company!  ...  "
comment
" ...  I am very shocked that the seller directly sent me the machines returned by other customers, and the last customer’s personal information was still on the package.  ...  "
comment
" ...  In the end I gave up and repacked back into the box and returned it.  ...  "
comment
" ...  Which apparently is China.  ...  "
comment
" ...  So I ordered the PetKit with the thought I would return the PetSafe. ... It can be great, but until then unfortunately I need to return it.  ...  "
comment
" ...  Really disappointed in this product and even more bummed that I don't have the option to return/replace this item.  ...  "
comment
" ...  I returned it and will never buy from them again.  ...  "
Body / Build Quality
 59
cat, door, bowl, stainless steel, lid
+63%
-37%
comment
" ...  They look nice, they feel nice, they're made of nice materials.  ...  "
comment
" ...  The device looks sleek, and you don't have to use the plastic bowl that comes with it-- But if you do, it does have a very clean-feeling magnetic attachment.  ...  "
comment
" ...  I recommend spending the extra money for the stainless steel bowl .  ...  "
comment
" ...  I got the slightly higher priced white/stainless steel one, and it looks slick.  ...  "
comment
" ...  The portion size is more flexible, accurate, and it's much quieter upon dispensing.  ...  "
comment
" ...  Seems like a good braid quality.  ...  "
comment
" ...  - Cat proof - my cats are very curious and kept nudging it and trying to hop on top and it is very sturdy and keeps them out of the food  ...  "
comment
" ...  I set my portions at 3 cups twice daily and no issues there.  ...  "
Body / Fit
 46
food, tray, cats, portion sizes, portion
+74%
-26%
comment
" ...  It is possible that some individual pieces were larger and caused the issue.  ...  "
comment
" ...  The fit, finish & materials are high quality.  ...  "
comment
" ...  I had bought the feeder and instantly fell in love with it!  ...  "
comment
" ...  - Secure , Pet can't get to it  ...  "
comment
" ...  This Feeder here also has a beautiful design that is actually very decorative in your home, unlike they others that look dated, bulky and out of place.  ...  "
comment
" ...  The lid is securely closed.  ...  "
comment
" ...  This is overall a solid feeder.  ...  "
comment
" ...  All in all, this is a very solid feeder.  ...  "
Network
 41
network, 2 4ghz, connect, 5ghz, 5g wifi
+37%
-63%
comment
" ...  It is a little challenging to setup and will not work with 5G WiFi.  ...  "
comment
" ...  Directions and connection to wifi was difficult  ...  "
comment
" ...  Will no longer connect to WiFi or Bind as the product calls it.  ...  "
comment
" ...  Yes, I am well aware that it must use 2.4GHz not 5GHz. ... Note as well that you cannot set up without enabling location services AND the unit notes that it will modify your router in order to connect (although I apparently never got that far).  ...  "
comment
" ...  Then I moved apartments a few months later and it refused to reprogram to my new apartment wifi.  ...  "
comment
" ...  the entire unit fails and unlinks to wifi.  ...  "
comment
" ...  I still can’t connect it to the WiFi in my house!  ...  "
comment
" ...  I tried everything I could think of: renaming the 2.4G wi-fi band in my house, changing the security settings from WPA2 only to mixed WPA1/2 mode, rebooting my router (multiple times). ... The device was only feet away from the router so there was no signal issue. ... When inspecting on my router I could see the device connected, but it would never provide a MAC address or attempt to get an IP address.  ...  "
Body / Door
 34
food, cat, feeder, paw, dispenses
+44%
-56%
comment
" ...  The door that dispenses food does not sit flush and sticks out some. ... My kitten, being a hungry curious cat, has noticed the door sticking out and has rubbed his head against it, worsening the door’s appearance. ... And of course the app will notify me the door is blocked, so I end up manually feeding my cat or having to fix the door which defeats the purpose of me buying an AUTOMATIC feeder.  ...  "
comment
" ...  My main complaint is that because the door of the feeder does not sit flush with the body of the feeder, my cat can get his paw between the lip of the door and pull the door open. ... It then gets stuck and the feeder eventually will correct the door positioning (or I can do so by pushing the reset button), but my cat spends a good amount of time pawing noisily at the door and I'm concerned that eventually, he will pull it in a way that cannot be reset and it will end up breaking. ... I wish the door came back to sit flush with the body so that there is no lip to pull the door from.  ...  "
comment
" ...  I've only had these two petkit feeders for a couple months, but already, the door that dispenses the food is broken.  ...  "
comment
" ...  To make matters worse, it is so flimsy that my cat is able to open the door on his own, and it randomly dispenses food when no meal is scheduled.  ...  "
comment
" ...  Then with the new, second feeder, after 1 day of use the door broke on this one too. ... The 3rd petkit feeder door will not work at all and the app is terrible.  ...  "
comment
" ...  Bought in November and it had a mechanical failure of the door mechanism in July. ... I don’t even want a whole new machine, just the door motor assembly and then I’d have a working unit again.  ...  "
comment
" ...  Usually it alerts you when it is out of food or when the food gets stuck and blocks the door from closing. ... That perhaps is my only dislike about this product--the food often builds up under the door so you have to move the piled food so that it can close.  ...  "
comment
" ...  Door on feeder started malfunctioning and stopped working.  ...  "
Food
 32
cat, meals, bowl, meal, eat
+88%
-13%
comment
" ...  It dispenses the right portion of food at the right time every time.  ...  "
comment
" ...  our sweet rescue kitty is food obsessed.  ...  "
comment
" ...  I can tell you arranging meals for so many cats is not easy and making sure the cat you give the food to, gets it . ... All of the cats adjusted differently and they had to establish dominance of the food bowl. ... Some meals one cat goes and eats.  ...  "
comment
" ...  Can add breakfast, lunch, and dinner.  ...  "
comment
" ...  Never missed a meal.  ...  "
comment
" ...  And to ensure we weren't over feeding them, we reduced the portions of their main meals.  ...  "
comment
" ...  It took a month or so to get the meal balances right, and at the lowest level that we could without .  ...  "
comment
" ...  The portion: 5grams (a tea spoon) to 50grams (a half cup) up to 8 times a day.  ...  "
Price
 31
worth the money, price, waste, waste of money, worth
+58%
-42%
comment
" ...  For the cost, this feeder is a steal.  ...  "
comment
" ...  Reliable and worth the money (especially since you save on cat sitters, if you use it like I do!  ...  "
comment
" ...  So it's definitely worth the value.  ...  "
comment
" ...  The price point is a bit high, but based on the quality of previous purchases, I found their products to be a good value.  ...  "
comment
" ...  Ideally I'd want something in the middle at the $100-$110 price point.  ...  "
comment
" ...  Great feeders for a great price.  ...  "
comment
" ...  Worth the money!  ...  "
comment
" ...  This unit is well worth every penny!  ...  "
Marketplace / Marketplace
 30
seller, company, advertised, response, exactly
+60%
-40%
comment
" ...  Thanks, Judy Myers  ...  "
comment
" ...  Thanks for that!  ...  "
comment
" ...  I'm also not paid in any way to write this review.  ...  "
comment
" ...  Product has worked as advertised.  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  Picked this one specifically for looks and it is exactly as advertised.  ...  "
comment
" ...  I had a problem with one of them, the company was very fast in responding to me and sent me a new one!  ...  "
comment
" ...  Works as described.  ...  "
Body / Size
 29
small, portion, travel, portions, compact
+100%
comment
" ...  Perfect for those who have to travel!  ...  "
comment
" ...  The kibble I loaded is the maximum recommended size.  ...  "
comment
" ...  I don't dislike the device itself - it's a good size and seems well designed.  ...  "
comment
" ...  We spread out four small portions 4x daily.  ...  "
comment
" ...  It is small, fairly quiet, and works well.  ...  "
comment
" ...  I like to check the blog when I am traveling.  ...  "
comment
" ...  Lastly, the feeder is compact and doesn't take up a lot of room.  ...  "
comment
" ...  Just the right size for my cat.  ...  "
Battery
 29
battery, power, battery backup, plug, backup
+69%
-31%
comment
" ...  - Has backup power batteries in case of power outage!  ...  "
comment
" ...  These come with an adapter for the outlet which is great because I'm not burning through batteries like my old feeder.  ...  "
comment
" ...  I especially appreciate the back-up battery option in case the power were to go out.  ...  "
comment
" ...  A battery backup would be great.  ...  "
comment
" ...  For one, I don't just appreciate the option for plug-in power and battery backup, for me that's an absolute requirement on something like this.  ...  "
comment
" ...  Can plug into a power source, or put in batteries.  ...  "
comment
" ...  Love being able to feed my cat remotely, and I love the battery back up.  ...  "
comment
" ...  Helpful hint- disable the notifications on your phone (unless you really need to see them) because it was draining my phone battery pretty quickly.  ...  "
Usage / For Travel
 26
cat, trip, trips, traveling, feeder
+96%
-4%
comment
" ...  We went on vacation avd used our Amazon Echo Show to “drop in” during feeding time to chat with our cats and to see that it was working properly.  ...  "
comment
" ...  helped a lot when I had to go on vacation for a couple weeks, but what’s even better is their customer service, super nice helpful people, they got back to me really quick when I contacted them even tho it was during the holidays.  ...  "
comment
" ...  We occasionally take overnight trips and wanted to make sure our cat never goes without a meal.  ...  "
comment
" ...  It saves me money from hiring pet sitters when I am away from home for a weekend trip.  ...  "
comment
" ...  We can sleep in, go out, travel,and not worry about our furry one :)  ...  "
comment
" ...  I feel comfortable going on trips for a couple of days now.  ...  "
comment
" ...  I feed my Cat Farmina from Italy and Zewi from New Zealand.  ...  "
comment
" ...  We use this product for the occasional over night to three night trips to take care of our cat.  ...  "
Accuracy
 26
portions, portion size, portion sizes, cat, sizes are accurate
+96%
-4%
comment
" ...  The portion size is relatively accurate.  ...  "
comment
" ...  Feeds on time as set with accurate portions.  ...  "
comment
" ...  The portion sizes are accurate.  ...  "
comment
" ...  The portion sizes were accurate and the timing was great.  ...  "
comment
" ...  Awesome for my cat and accurate  ...  "
comment
" ...  It’s much easier to portion accurately if you know the metric and can calculate calories from there.  ...  "
comment
" ...  Set up was easy and portion sizes are accurate.  ...  "
comment
" ...  I’ve noticed that the very precise settings for portion size to be a little inaccurate. ... It’s a good machine but just take time to measure to see if the settings are accurate because if I used their recommended meal plan my cat would be fat af.  ...  "
Marketplace / Returns
 25
replacement, returning, returned, sent, refund
+12%
-88%
comment
" ...  pretty shady to pay full price for someone else’s used return.  ...  "
comment
" ...  Unfortunately I will have to return it.  ...  "
comment
" ...  Unfortunately I have to return it.  ...  "
comment
" ...  Return the device.  ...  "
comment
" ...  I ended up having to return it.  ...  "
comment
" ...  I returned it and will never buy from them again.  ...  "
comment
" ...  You're also not able to return after the first month.  ...  "
comment
" ...  Instead of trying to repackage this heap I destroyed it.  ...  "
Heating
 22
dispenses, weeks, cats, took, notifies
+86%
-14%
comment
" ...  5 grams of food.  ...  "
comment
" ...  And, the fact that food is hidden in the container really works.  ...  "
comment
" ...  He just is snobby about an all dry food meal.  ...  "
comment
" ...  And it notifies me when the food chamber is getting low on food.  ...  "
comment
" ...  If you press the top button long enough it dispenses food.  ...  "
comment
" ...  We have had ZERO issues with this machine getting jammed or having any issue with our food.  ...  "
comment
" ...  nothing else has changed, ive been using the same food forever.  ...  "
comment
" ...  No issues with food hanging up.  ...  "
Usage / Calorie Tracking
 19
food, amount of food, cat, food intake, dispense
+100%
comment
" ...  cat Max’s food intake.  ...  "
comment
" ...  Plus, it's amazingly built- the app is simple to use and it dispenses the accurate amount of food.  ...  "
comment
" ...  I have to watch my pet diet, lucky not only it auto feeds my pet it also gives the amount of food that I want.  ...  "
comment
" ...  I really like that you can add your food brand and the app will calculate based off your cats information how much you should be feeding them and the total grams of food they are getting .  ...  "
comment
" ...  The app notifies you when it has dispensed food and the amount.  ...  "
comment
" ...  Still trying to figure out if there’s a way I can dispense food manually from the app besides changing the schedule.  ...  "
comment
" ...  Trying to regulate my cat’s food intake this has done the trick!  ...  "
comment
" ...  It is really easy to set up and the app give you updates on the food portion.  ...  "
Sleep
 17
wake, cats, morning, food, cat
+100%
comment
" ...  I can do this in my sleep!  ...  "
comment
" ...  These have saved my husband's sleep.  ...  "
comment
" ...  Sleep much better now.  ...  "
comment
" ...  That means getting up, going downstairs, feeding him and then trying to get back to sleep.  ...  "
comment
" ...  So does our cat :) I'm getting the best sleep of my life now that I'm not being woken up at 5AM.  ...  "
comment
" ...  We can sleep in, go out, travel,and not worry about our furry one :)  ...  "
comment
" ...  She wouldn’t let us sleep through the night, and often woke us up screaming for food.  ...  "
comment
" ...  The extra sleep I receive by not having to wake up to feed my morning eater is worth the price tag along.  ...  "
Body / Comfort
 17
feel, uncomfortable, small, cat, arm
+59%
-41%
comment
" ...  Totally hand-free.  ...  "
comment
" ...  The arm is pretty easy to move and I'm not sure the replacement arm will fix it.  ...  "
comment
" ...  But I think someone comfortable with tech (or a helpful friend) can set it up.  ...  "
comment
" ...  I primarily got it to feed my furry overlords while out-of-town for extended periods of time.  ...  "
comment
" ...  I feel comfortable going on trips for a couple of days now.  ...  "
comment
" ...  You can also adjust the portion sizes.  ...  "
comment
" ...  One of my kittens eats the kibble in such a way that his head bumps the gate while it's open. ... Fingers crossed that it'll solve the problem.  ...  "
comment
" ...  It’s nice having a practical gadget that doesn’t stick out like a sore thumb, and just does exactly what you need it to without obstacles.  ...  "
Usage / Controls
 16
app, manual, manual feed button, feeder, feed
+44%
-56%
comment
" ...  Also there is no way to manually feed, no manual feed button which is silly and totally dependent on the app so if the unit fails there is no way to dispense food and my cat was starving thinking that when I plugged it back in it would start working.  ...  "
comment
" ...  Now I can’t even push the button to manual feed!  ...  "
comment
" ...  You cannot use the buttons because they interfere with the phone buttons.  ...  "
comment
" ...  There is a manual feed button, but useless if not there.  ...  "
comment
" ...  Button won’t work.  ...  "
Usage / Capacity
 14
cats, throughout the day, apartment, wifi, portions
+93%
-7%
comment
" ...  We feed him many small meals throughout the day.  ...  "
comment
" ...  This has been a wonderful product for our furry family member.  ...  "
comment
" ...  Nice for when we are gone for a few days and set up to feed small portions throughout the day.  ...  "
comment
" ...  We now leave the house with no worries about our cat not eating.  ...  "
comment
" ...  Perfect for a one cat household!  ...  "
comment
" ...  I have it set up in the living room in view of the pet cam so that I can monitor it to make sure it is working properly.  ...  "
comment
" ...  I really like the fact that is small and perfect for my studio apartment.  ...  "
comment
" ...  I'd recommend it for cats or very small dogs.  ...  "
Body / Water Resistance
 14
water fountain, well, petkit water fountain, next, love
+93%
-7%
comment
" ...  I've got my eye on the water fountain next!  ...  "
comment
" ...  Runs well, holds at least a weeks worth of water and it helps me knowing that water is fresh and available to him.  ...  "
comment
" ...  The water fountain I have disassembles so that I can wash it weekly.  ...  "
comment
" ...  I also have one of petkit's water fountains which my cats love! ... It keeps the water so much cleaner than just a water dish!  ...  "
comment
" ...  Both of them love using the PETKIT water fountain.  ...  "
comment
" ...  Also have the Petkit water fountain, they go really well together.  ...  "
comment
" ...  Honestly I never thought I would need something like this, but i didnt think i would need a water fountain either, but I love the convenience, so i figured I would give it a try.  ...  "
comment
" ...  much more compact and sits better next to our other PetKit water fountain!  ...  "
Wash
 13
feeder, automatic pet feeder, petkit, one, fantastic
+100%
comment
" ...  This automatic feeder is perfect!  ...  "
comment
" ...  This is actually my first experience with an automatic pet feeder, so I don’t have any others to compare it to, but overall I think this product is amazing!  ...  "
comment
" ...  I bought this automatic feeder for my cat.  ...  "
comment
" ...  This automatic feeder has been fantastic for us.  ...  "
comment
" ...  This is a fantastic automatic feeder.  ...  "
comment
" ...  I don’t know why I waited five years to buy an automatic feeder for him!  ...  "
comment
" ...  I love this automatic feeder!  ...  "
comment
" ...  Feeder is very easy to wash.  ...  "
Features
 11
simple, really, need, hide, feature
+91%
-9%
comment
" ...  I cant get over all the quality of life features this offers.  ...  "
comment
" ...  I think it would be much easier to remove those options, or hide them behind an advanced mode, and just let you set a very simple schedule with set times and quantities. ... I'd really enjoy it more if they could pull back on these added features, or again, maybe just hide them all in one area of the app called 'Social' or similar, but they seemed to be behind every corner.  ...  "
comment
" ...  Some of features I really like:  ...  "
comment
" ...  The app is pleasant and had some cute features.  ...  "
comment
" ...  It has all the features you would need and the build in scale helps making sure you do not forget to re-fill it in time. ... Unfortunately, this particular feature seem to still need some work.  ...  "
comment
" ...  I love that I can do multiple feedings in one day and the portion sizes can be very small, both good features for my cat who tends to vomit if he eats too much or too quickly.  ...  "
comment
" ...  Had hoped the function works well as it claims it does.  ...  "
Dry
 10
food, feeding, desiccant, cat, tricky
+100%
comment
" ...  Since then it has been working perfectly, and my cat is learning that the dry food doesn't come from me anymore (steep learning curve, but he'll get there) and it was such a godsend while we were on vacation.  ...  "
comment
" ...  It's easy to clean, though it can be tricky to time that since the inside has to dry out before filling it up again, but that's minor and can't really be helped.  ...  "
comment
" ...  I am amazed at the amount of dry food it can hold.  ...  "
comment
" ...  But I think any other dry cat food is fine with it.  ...  "
comment
" ...  I use freeze dried tidbits in it so it’s not very accurate on how much it dispenses, but it doesn’t have to be accurate for how we use it.  ...  "
comment
" ...  or if you just want to make their dry food feeding easier this is a SUPER device.  ...  "
comment
" ...  Love that there’s a desiccant pack to keep the food dry and fresh.  ...  "
comment
" ...  It comes with a desiccant pack and holder, but we've never used it, the food stays nice and sealed and dry in the hopper.  ...  "
Usage / User Manual
 8
feeding, feed, button, setup, need
+50%
-50%
comment
" ...  Manual feeding stopped working a week after using it.  ...  "
comment
" ...  Now I can’t even push the button to manual feed!  ...  "
comment
" ...  There is a manual feed button, but useless if not there.  ...  "
Notifications
 8
get, nice, needs, messages, many
+75%
-25%
comment
" ...  The notifications about feeding is great.  ...  "
comment
" ...  For months I never got notifications at all. ... Then one day without warning notifications started which is great!  ...  "
comment
" ...  I get a nice little text message telling me when it feeds and it’s operating status.  ...  "
comment
" ...  We've tried other times feeders but this one is nice for the fact that it gives you notifications on your phone when it needs to be filled.  ...  "
comment
" ...  Or you can just check yourself if you don’t want notifications.  ...  "
comment
" ...  I appreciate that there are so many customizable options, including what you get notifications for.  ...  "
Marketplace / Product As Described
 8
exactly, works, described
+100%
comment
" ...  Bought in May and so far it's worked exactly as advertised.  ...  "
comment
" ...  Works as described.  ...  "
comment
" ...  Exactly like pictures and Description.  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  Picked this one specifically for looks and it is exactly as advertised.  ...  "
comment
" ...  Product has worked as advertised.  ...  "
Body / Weight
 8
food, help, age, portions, calculates
+100%
comment
" ...  It works great and help control the portions as she start gaining some weight when we kept giving her food without measuring.  ...  "
comment
" ...  is calculates all the portions for you based on weight and age which i really liked cause i have a new kitten.  ...  "
comment
" ...  It also measures and calculates due to your dogs weight, age and activity level a recommended amount of food once you put in all the details.  ...  "
comment
" ...  She's now at the correct weight.  ...  "
comment
" ...  It sets reminders, gives you appropriate feeing guidelines for your animals age ,breed and weight.  ...  "
comment
" ...  You can enter in all of the food percentages (40% protein, 17% fat, blah blah) your pet’s weight and how many meals you want to feed and the feeder will automatically calculate how much it should feed them per meal!  ...  "
comment
" ...  Entering dog information can help give the best weight food.  ...  "
comment
" ...  It has enough weight that my cat (9.7lbs) can't knock it down.  ...  "
Battery / Charging
 8
batteries, plug, charge, sent, feeder
+63%
-38%
comment
" ...  Can plug into a power source, or put in batteries.  ...  "
comment
" ...  These come with an adapter for the outlet which is great because I'm not burning through batteries like my old feeder.  ...  "
comment
" ...  For one, I don't just appreciate the option for plug-in power and battery backup, for me that's an absolute requirement on something like this.  ...  "
comment
" ...  Howe very responsive and sent one out free of charge.  ...  "
comment
" ...  It even has a battery power in case there’s a power outage or something.  ...  "
Usage / For Running
 7
hears, running, loves, comes running, come running
+100%
comment
" ...  My cat loves it and she runs to it everyone she hears it.  ...  "
comment
" ...  Cat comes running when she hears it dispense.  ...  "
comment
" ...  He'll run like a demon when he hears the sound of the bowl in operation, but no more yelling at me when I go to make myself a sandwich.  ...  "
comment
" ...  I was nervous that the mechanical nature would intimidate or frighten my cat but she loves it, she comes running when she hears that little door open to pop out her perfectly portioned meals.  ...  "
comment
" ...  My cat loves it, he goes running as soon as he hears it open.  ...  "
comment
" ...  But eventually got everything up and running.  ...  "
Usage / For Kids
 7
product, one, going, comes, buy
+100%
comment
" ...  Being a single parent, with a job and now having to teach my son as well with many of the changes going on, itjust comes down to time management.  ...  "
comment
" ...  It's such a great product that I might just buy another one for our toy chihuahua.  ...  "
comment
" ...  My daughter loves this  ...  "
comment
" ...  My kid plays compete every sports and that means we aren’t home at normal feeding hours for our puppy.  ...  "
comment
" ...  I liked it so much I bought a second PetKit Mini for my daughter for Christmas.  ...  "
comment
" ...  This comes in handy when my daughter’s dogs come to visit.  ...  "
Sound / Sound Quality
 7
make, written, non, native, hear
+57%
-43%
comment
" ...  This sounds minor, but it's quite detailed, and includes a whole lot of information that isn't truly necessary just to make a recommendation for feeding quantity.  ...  "
comment
" ...  It looks very sleek and modern and is very quiet.  ...  "
comment
" ...  It feels very high quality and the mechanics seem sound.  ...  "
Sound
 7
make, written, non, native, loud
+57%
-43%
comment
" ...  This sounds minor, but it's quite detailed, and includes a whole lot of information that isn't truly necessary just to make a recommendation for feeding quantity.  ...  "
comment
" ...  It looks very sleek and modern and is very quiet.  ...  "
comment
" ...  It feels very high quality and the mechanics seem sound.  ...  "
Performance
 7
fast, speed, slow, reset, get
+57%
-43%
comment
" ...  Also my cat throws up from eating too fast, now I get about 8 kibbles every 10 minutes, and it gives my cat time to digest it. ... It's a simple mechanism, nothing fast.  ...  "
comment
" ...  GREAT JOB, PETKIT!  ...  "
comment
" ...  I've only had it for a couple of feedings, but it does the job and I love that it's so much quieter than the feeder I've been using the past several years.  ...  "
Cable
 7
power cord, cable, time, feeder, week
+71%
-29%
comment
" ...  Rope electrical cord is a nice touch too.  ...  "
comment
" ...  Another thing I appreciated was the braided power cable. ... My cat loves to chew on wires! ... But this wire will last a long time.  ...  "
comment
" ...  Cats one are perfect because my cats are not interested in chewing cord.  ...  "
comment
" ...  They sent an additional cable and It worked this time.  ...  "
comment
" ...  I got the extension cord and now it works great  ...  "
Marketplace / Delivery
 6
box, shipping, got, delivered, arrived
+50%
-50%
comment
" ...  Did not work out of the box.  ...  "
comment
" ...  I purchased the product in April 2020.  ...  "
comment
" ...  Seemed like a good product when it got delivered on April 17th 2020, but then now on June 11th 2020 the motor is completely burnt out and it's just a fancy food hooper now.  ...  "
Connectivity / Ports
 5
plug, power, plugged, missing, wall
-100%
comment
" ...  The box of the adaptor adaptor/power plug was missing from the box.  ...  "
comment
" ...  Came with the wrong power adapter for the wrong continent?  ...  "
comment
" ...  I have unplugged and plugged the unit.  ...  "
comment
" ...  I don't know if this feeder works or not, because I simply cannot plug the power adapter provided into the feeder itself!! ... It is a pin-and-hole type of plug that connects the adapter to the feeder. ... ***Update: their support just sent me ''extension'' cables that allow me to plug the power adapter into the device and they've included a gift (the little mat that they also sell) as compensation.  ...  "
Connectivity / Bluetooth
 5
bluetooth, phone, setup, little, got
+40%
-60%
comment
" ...  The blue tooth stopped working after a few months.  ...  "
comment
" ...  Which isn’t enough time for pairing.  ...  "
Usage / Gaming
 4
changer, product
+100%
comment
" ...  Game changer, great product.  ...  "
comment
" ...  With my crazy schedule at work I am not able to feed my cat on same time but this has changed the game .  ...  "
comment
" ...  It's been a game-changer.  ...  "
comment
" ...  This product is a game changer!  ...  "
Calling
 4
voice, siri, support, stopped, email
-100%
comment
" ...  Customer service is very unhelpful and just takes a claim from you and then you’ll never hear back.  ...  "
comment
" ...  That took another 3 days as well as an email from me asking when I’m going to hear from this other representative.  ...  "
comment
" ...  Wish it could support voice control alexia or Siri in the future.  ...  "
Video
 3
+67%
-33%
comment
" ...  They've made useful instructional videos. ... (Videos and others have explained this well)  ...  "
comment
" ...  If I have time I will post a video.  ...  "
Marketplace / Defective Delivery
 3
got, faulty, broken, box
+33%
-67%
comment
" ...  Apparently it is faulty.  ...  "
comment
" ...  I must have received a faulty product.  ...  "
Display
 3
phone, setup, home
+67%
-33%
comment
" ...  During setup, after I entered my wifi information, the screen (setup is done entirely via a mobile phone), just sat there.  ...  "
comment
" ...  Tracks the program in a “blog” display.  ...  "
Connectivity / Internet
 3
fine, app, 5g
-100%
comment
" ...  There is no way of using this product without internet and an app.  ...  "
comment
" ...  No, my internet is fine.  ...  "
comment
" ...  Is not compatible with 5g internet.  ...  "
Camera
 3
wish, one, light
+100%
comment
" ...  It's a great investment, wish I bought one with a camera.  ...  "
comment
" ...  and if they are me-yowling for snacks while I’m on a Zoom call (COVID times!).  ...  "
comment
" ...  It came with all the functions I wanted and none of the extras (like a camera).  ...  "

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Specifications

Connectivity
WiFi:  No 
Display
Type:  LED 
No
WIFI
LED
TYPE