Last Updated: March 28, 2019 (Refresh Now)
OXO BREW 9 Cup Coffee Maker
Last Updated: March 28, 2019 (Refresh Now)
7.4
SCORE
/10
Total Reviews
1000
Old Reviews
250
Unverified
295
Spam Test
PASS
LED
TYPE
Review Analysis - 455 recent, verified reviews
Detailed Mode
Coffee
335maker, carafe, cup of coffee, oxo, brewing
+84%
-16%
" ... Did an embarrassing amount of research before making this coffee maker purchase, and I'm really quite happy with it. ... It looks great on the counter, and makes coffee that's notably better tasting than my previous Cuisinart maker. ... "
" ... The water seeps through the coffee grounds one time, which leaves behind much of the flavor and richness you would get from alternate brewing methods. ... I wanted to have a modern coffee maker, but without sacrificing the quality of the coffee. ... I was also attracted to some of the traditional methods of brewing coffee, such as the vac pots. ... "
" ... After a week, we love this coffee maker. ... "
" ... I'll get right to the point that matters most: The OXO Barista Brain 9 cup makes great coffee! ... the OXO makes superior, more consistent coffee than the Chemex, with less effort. ... (By the way, it still made great coffee without it.) ... "
" ... Aesthetically superior, but it's the simplicity & great coffee that really differentiates this machine. ... "
" ... So far I'm enjoying the coffee this machine puts out, it does seem the water delivery method and temperature do help bring out the flavor. ... "
" ... After looking at the high cost of Nespresso coffee capsules, we decided to look for a more affordable alternative. ... The coffee tastes great. ... "
" ... The coffee was fresh and it seemed to offset the labor of cleaning, etc. ... of the coffee is better, the carafe saves the the coffee hotter, clean-up is a breeze. ... "
Cleaning
73easy to clean, clean, pot, drips, basket
+63%
-37%
" ... I respond the 1st or 2nd time the machine gives a red light prompt that it wants to be cleaned. ... And, have only used white vinegar and water to clean. ... Then I run one full pot of clear water to rinse the vinegar. ... "
" ... Another big plus is that there is no heating element for the pot to sit on, which makes it a lot easier to keep clean. ... "
" ... Easy to clean and maintain. ... "
" ... The coffee was fresh and it seemed to offset the labor of cleaning, etc. ... "
" ... Very intuitive controls with no tiny buttons to gather grime from the kitchen. ... "
" ... First of all it is very easy to clean and maintain. ... "
" ... If you don't leave the lid up you can see the reservoir fog up after use. ... In summary making a pot of coffee means you're making a commitment to spending a lot of time cleaning up. ... "
" ... It appears the only non-glass or stainless steel is a silicon tube, which is toxin safe. ... "
Product Reliability
60oxo, pot, machine, brewing, backorder
+35%
-65%
" ... While this might seem a petty concern, it does not seem acceptable to me for a $200 appliance have a manufacturing defect. ... I consider the device to be quite attractive, but it would be much more so if it were not defective . ... "
" ... This product failed to meet any of my criteria. ... "
" ... Design flaw or faulty product? ... "
" ... The replacement came with the very same defect but it was even worse! ... "
" ... That’s too bad, as this rarely used pot quit this week. ... "
" ... That was 20 business days ago. ... "
" ... The unit refused to work - dead on arrival. ... "
" ... But the machine started having trouble maybe 8 months in--stopping mid-brew and shutting off. ... And now, a little over a year from when I purchased, it is dead. ... "
Ease of Use
52simple, easy to clean, interface, one button, instructions
+98%
-2%
" ... Simple operation but read the instructions all the same. ... "
" ... Easy to set up and to use. ... "
" ... Easy to operate, one-button activation. ... "
" ... easy to use and to clean ... "
" ... - Very easy to use--has just one button ... - Very easy to maintain--it reminds you with a red light when it's time to perform the descaling process which is also very easy and fully automated ... "
" ... Easier to clean than the french press too. ... "
" ... It turns out simple is better. ... It turns out the simple concept of this OXO maker is excellent! ... "
" ... Super easy interface. ... "
Build Quality
46stainless steel, lid, drip, build quality, oxo
+43%
-57%
" ... Even when it was manually pushed down, there is so little spring tension, it would still drip. ... Impossible to do--a bit of leak I can live with but that is not the case. ... "
" ... The product itself though started falling apart within the first month. ... I can't tell if it's merely glued in place, or if the plastic is so thin that it has snapped almost all the way around. ... I don't want to bend it back to find out for fear that it will come the rest of the way off. ... "
" ... Warmer plate doesn't work. ... "
" ... It has cheap parts too! ... "
" ... The first couple of weeks everything had a chemical smell/taste - I guess from the plastic. ... "
" ... There seems to have been a mfg problem where the nice stainless urn, once you slide it into the seat was completely misaligned with the drip spout from above. ... Even pushing the urn to the extreme outer edge it was still not aligned correctly. ... "
" ... The spring in the spring-loaded mechanism that pushes out the little plastic domed stopper thing is seriously thin and cheap-looking, as is all the plastic in this mechanism. ... "
" ... Cheap plastic water head keeps falling off, now lost within 2 weeks of owning it. ... "
Storage
38carafe, drips, drip, counter space, brew basket
+50%
-50%
" ... 1) The basket drips. ... I contacted OXO and they sent a replacement basket, which also drips. ... "
" ... 2) 4-months in, and I've already got the leaky basket defect. ... "
" ... I've received 2 replacements baskets from Cuisinart, (so I've really had 3 filter baskets in less than a year) and I still have the problem! ... "
" ... The only complaint is the spring valve in the brew basket does not close when removing the carafe. ... "
" ... Very large footprint on the counter. ... "
" ... Additionally, the top drips onto the carafe tray when the carafe is removed. ... "
" ... I think a lid redesign would make this a great machine. ... "
" ... Inspected drip basket and the valve on the bottom sticks in the open position. ... Requested replacement drip basket ... "
Price
27200, money, worth, oxo, well worth
+70%
-30%
" ... Worth every penny ... "
" ... Without a doubt this is the best $200 I have spent! ... "
" ... Worth the price for sure! ... "
" ... It's a bit pricy but worth it. ... "
" ... It's good but for the price it should be better. ... "
" ... A little expensive, is one is worth the extra. ... "
" ... After looking at MANY options, I finally decided on OXO On Barista Brain - though I was very hesitant due to price. ... "
" ... This maker is worth every penny. ... "
Ease of Cleaning
25clean, easy to use, carafe, use and clean, simple
+84%
-16%
" ... easy to use and to clean ... "
" ... Parts are easy to clean. ... "
" ... I wish the lid of the carafe was easier to clean. ... "
" ... Has this machine been designed for easy cleaning and maintenance? ... "
" ... Technovorm was tempting, but there seemed to be so many parts to detach and clean. ... "
" ... Easy to clean and maintain. ... "
" ... Easy to clean carafe and filter. ... "
" ... Easy to use and Easy to Clean. ... "
Returns
24return, replacement, oxo, returning, refund
+17%
-83%
" ... I have returned both machines, and will not be trying a new one. ... "
" ... Sent it back. ... "
" ... I am debating whether to contact Oxo and see if they can send me a non-defective unit or simply request a refund from Amazon and give up on Oxo. ... "
" ... I've returned it for a replacement, which is a bit of a hassle. ... "
" ... I returned it. ... "
" ... If I had the energy, I’d box it up and return it. ... "
" ... Therefore, returning entire unit for refund. ... "
" ... I’m past the return window and ~ 3 month past the product support assistance. ... "
Fit
24tall, carafe, lid, grounds, cabinets
+13%
-88%
" ... I tried to pry mine open as someone else suggested, but it seems to be firmly attached. ... "
" ... The water showerhead above the grounds doesn't always stay in place since it "locks" in place with less than a quarter turn, so I accidentally threw mine away with the grounds without noticing it. ... "
" ... Seems like the top and bottom part of the pot aren't sealed properly - but since they're still fused together, there's nothing I can do about it. ... "
" ... - the screw cap on the carafe gets liquid inside fairly easily and you have to hold it on its side and shake it for 2 min to get all of it out. ... "
" ... Cheap plastic water head keeps falling off, now lost within 2 weeks of owning it. ... "
" ... I cut loose and splurged a bit on the OXO. ... I'm contacting the company to see if they will supply a replacement basket with a better working spring mechanism. ... "
" ... This seemed to work but now some of the plastic is falling apart in there. ... "
" ... First, the carafe/basket mechanism doesn't stop the drips. ... "
Controls
23button, controls, one button, knob, interface
+70%
-30%
" ... I like the simple to use dial and button. ... "
" ... I like the simplicity and only one button. ... "
" ... It's super easy to use - with only one button to control everything, but doesn't skimp on options, nonetheless. ... "
" ... - Very easy to use--has just one button ... "
" ... It has a single control button with a rotating sleeve that is very easy to understand and use. ... "
" ... The brewing temperature is consistent with the SCAA standards, and the pulsating then pause brew technique enhances the quality of the brew. ... "
" ... I truly enjoy pressing the button to start my brew in the morning. ... "
" ... Very intuitive controls with no tiny buttons to gather grime from the kitchen. ... "
Heating
21carafe, heat, heated, coffee, pot
+76%
-24%
" ... The OXO does not have a heating element under the carafe, but it is a very well insulated carafe and it sys hot for easily a two cup drinking sequence. ... "
" ... Another feature that makes me happy is the thermal carafe and lack of carafe heating element. ... "
" ... This pot produces hot coffee and the carafe maintains the heat. ... "
" ... usually have to heat up cup in microwave. ... "
" ... quick and hot. ... "
" ... I would like the heating plate to be warmer so I get hot coffee after 45 minutes. ... "
" ... Wife loves it, it is programmable and the carafe keeps it hot. ... "
" ... IT KEEPS COFFEE HOT FOR 2 HOURS. ... "
Design
21looks, counter, sleek, looks great, design flaw
+86%
-14%
" ... The design is striking but not obtrusive. ... "
" ... It's pretty looking too. ... "
" ... - It looks really nice ... "
" ... The design is quite beautiful, and the construction is very good as well. ... "
" ... Works great and looks great. ... "
" ... My wife likes the look. ... "
" ... While it looks sleek with the bells and whistles it's made worse than my old Cuisinart. ... "
" ... Looks good on counter. ... "
Water Usage
19reservoir, condensation, tank, drip, carafe
+53%
-47%
" ... I enjoy the percolation action of the water siphoning up through the center of the water vessel. ... "
" ... I learned a little water does stay behind in the machine after each use so I do make sure to dump that out at the end. ... "
" ... I keep a paper towel there to catch the water. ... "
" ... There is always a good amount of water left in this after use also. ... "
" ... I love that it shows the brewing cycle with the little water droplets and then a little cup when it’s done. ... "
" ... Easy to fill the water without having to guess. ... "
" ... Keep it nice and avoid mineral build-up in the water reservoir by using fresh, filtered water. ... "
" ... Water temperature seems to be correct for proper brewing. ... "
Features
17features, timer, carafe, brew, programable
+71%
-29%
" ... There is an pre-set auto brew option which I value for my early mornings. ... "
" ... Very intuitive with safety features built in. ... "
" ... Machine looks cool and has nice auto features like reminders to clean but would probably try a different machine in the future ... "
" ... I love the timer feature, and it is even a pretty design, so I don't hate looking at it on my counter top. ... "
" ... It has a surprising number of integrated features. ... "
" ... The timer feature is most important to us and it's great. ... "
" ... -Programmable automatic brew ... "
" ... Several nice features and one limitation. ... Automatically turns off. ... "
Water Resistance
16shower head, grounds, tank, shower, distributes
+38%
-63%
" ... As you can see in my movie, after I owned it for a few days and soaked these pieces in water to out-gas them, I still could only make a cup of hot water that tasted-- not great, but . ... "
" ... I found that out after turning it upside down over the sink, and water just started pouring out. ... "
" ... I finally received my replacement shower head cap assembly. ... When you take it off, it is full of water/moisture that has no place to go. ... "
" ... The first week the “shower head” came off and must have been dumped with the grounds. ... "
" ... - The biggest complaint is that a small amount of water seems to be leaking from the tubing right at the point that connects the water chamber to the brew basket. ... "
" ... I ended up filling it with warm water before I used it in order to offset the coolness of the steel. ... "
" ... Arrived with cracked water reservoir. ... "
" ... The water showerhead above the grounds doesn't always stay in place since it "locks" in place with less than a quarter turn, so I accidentally threw mine away with the grounds without noticing it. ... "
Clock
9timer, dial, coffee, set the clock, set
+44%
-56%
" ... The most annoying I think is a lack of an audible alarm for when the coffee is done. ... "
" ... 2) The clock occasionally resets. ... "
" ... Clock will not keep time, often starts blinking as if the power went out which it has not. ... "
" ... The clock has to be reset 2 or 3 times a week, seems like any excess movement or bump will cause it to default to another time, it is easy to reset with the rotary dial however. ... "
Marketplace
8wirecutter, support, returns, oxo, customer
+100%
" ... (No big deal). ... "
" ... Ordered based upon Wirecutter review. ... "
" ... Kudos to Amazon for making returns so easy. ... "
" ... Seller very rapid responses! ... "
" ... Thank you, thank you, OXO. ... "
" ... Purchased based upon Amazon reviews as well as Wirecutter. ... "
" ... As always, super quick Amazon shipping. ... "
" ... -Works EXACTLY as described/advertised ... "
Washer Dryer
8cleaning, clean, tank, open, musty
+50%
-50%
" ... The top doesn't come off to wipe it dry. ... "
Setup
7simple, read, follow, breeze, easy to set
+86%
-14%
" ... Set up was a breeze. ... "
" ... The instructions were easy to follow and set up was a breeze. ... "
" ... Simple operation but read the instructions all the same. ... "
" ... -Simple, explanatory assembly/instructions ... "
Comfort
7grab, feels, falling, shower head, hands
+29%
-71%
" ... The product itself though started falling apart within the first month. ... I don't want to bend it back to find out for fear that it will come the rest of the way off. ... "
" ... Just a slight irritation, but puts my husband over the edge. ... "
" ... This seemed to work but now some of the plastic is falling apart in there. ... "
Wash Programs
6times, brew, water, wash, timer
+50%
-50%
" ... The pre-soak feature didn't work properly. ... "
As Gift
6daughter, christmas, purchased, pros, impressed
+100%
" ... Gift for my husband I had already submitted a review. ... "
" ... Inhave had the same model for 2 years and ordered this one for my daughter for Christmas. ... "
" ... I chose this one because one of the pros is simplicity of use and this was a gift for my dad. ... "
" ... This coffeemaker was a gift for my daughter. ... "
" ... Got this as a Christmas gift for my wife in 2016. ... "
" ... A couple of weeks ago, I purchased the Oxo product as a gift for a friend - wow was I impressed with the product and the coffee it made. ... "
Drying
6open, lid, brewing, cleaning, clean
+50%
-50%
" ... The top doesn't come off to wipe it dry. ... "
Washing
5stop, still, rinse, basket, water
+40%
-60%
" ... I wash the basket stop every time I use it, still leaks. ... "
" ... The in-cycle drip stop is substandard. ... "
Cables
5short, use, outlet, extension, wish
-100%
" ... Don't like to use extension cords. ... Our old model of Bonavita had a very long cord so I never even considered that this is something that I would need to consider when I purchased a new one. ... "
" ... The cord is short and there's a mention of this in the manual. ... "
" ... After being annoyed by these things, I started getting annoyed at how thick and stiff the electric cord was and how difficult it was to position the coffee maker back under the shelf after using it without the cord sticking out. ... "
" ... The limitation is the power cord is too short ... "
Defective Delivery
5unit, product, received, design flaw
+20%
-80%
" ... I was sent a defective unit. ... "
" ... Design flaw or faulty product? ... "
" ... Moreover, OXO refused to cover cost of return shipping of this defective product. ... "
" ... the unit I received was defective - for the SECOND time. ... "
User Manual
4instruction, figured, straightforward, read, hour
+75%
-25%
" ... Also, after reading some reviews I was ready for this huge programming challenge and studied the manual like I was cramming for an exam. ... "
" ... Once you've got that figured out, it's pretty straightforward, but I'm keeping the manual handy for whenever we have a power outage. ... "
" ... The manual is easy to read and follow. ... "
For Running
4back, oxo
+50%
-50%
" ... If I come back to the pot after running some errands around town, there's a good chance it will be too cold. ... "
Sound Quality
4unit, sound, machine
+100%
" ... Otherwise the machine was beautiful and quiet. ... "
" ... Unit looks nice, and is the most quiet unit I have ever used by far. ... "
" ... This is virtually silent. ... "
" ... I hope they are listening. ... "
Delivery
4unit, received, defective
+50%
-50%
" ... I requested a replacement that has just arrived, and it too has the same problem. ... "
" ... the unit I received was defective - for the SECOND time. ... "
Size
4counter, tall, takes, sleek, size
+50%
-50%
" ... Very large footprint on the counter. ... "
For Kids
3watch, daughter, christmas
+100%
" ... Inhave had the same model for 2 years and ordered this one for my daughter for Christmas. ... "
" ... I think this is perfect for 2 adults with occasional guests (suits his needs perfectly). ... "
" ... Great for cats and babies to watch! ... "
Software Platform
3would, update, months, machine, intuitive
-100%
" ... AND, Technovorm will repair it, no matter how old, for $75 (Google it). ... "
" ... I used this machine for less than three months and there is a red error light on the display. ... "
" ... Nothing I could do would convince the 'brain' my carafe was in place nor was there anything noted about this error in the printed or online troubleshooting guide. ... I've written to Oxo via their website to see if this is a fatal error or if it can be reset and will update this review when I hear back. ... "
Overall performance
3job, fast, ever, affect
+67%
-33%
" ... And did I mention FAST ... "
" ... Does an excellent job. ... "
Cable Length
3use, short, extension, wish, outlet
-100%
" ... Don't like to use extension cords. ... "
" ... The limitation is the power cord is too short ... "
Screen Protection
3glass, stainless steel, made, end, built
+33%
-67%
" ... Even pushing the urn to the extreme outer edge it was still not aligned correctly. ... "
" ... I bought a surge protector. ... I put another surge protector on the grinder, and that didn't help. ... "
Food Items
3warm, smooth, delicious
+100%
" ... The pot stays warm enough to get through it well. ... "
" ... Every pot is perfectly brewed. ... "
" ... Smooth and delicious- every time. ... "
Review Spam Test PASS
In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.
PASS
Unverified Review Streak
PASS
High Velocity Reviewers
PASS
Inactive Reviewers
PASS
Reviewer History Overlap
Specifications
Display
Type: LED