Last Updated: October 18, 2019 (Refresh Now)
Nixplay Original 12 Inch WiFi Cloud Digital Photo Frame iPhone Android App Email Facebook Dropbox Instagram Flickr Google Photos W12A
Last Updated: October 18, 2019 (Refresh Now)
8.3
SCORE
/10
Total Reviews
1000
Old Reviews
312
Unverified
514
Spam Test
WARN
10240 GB
MEMORY
Yes
USB
LED
TYPE
Yes
WIFI
Review Analysis - 174 recent, verified reviews
Detailed Mode
Setup
25easy to set, vermie, patient, super easy, step by step
+96%
-4%
" ... It solved the problem and was clear and concise!! ... "
" ... Ace was very helpful. ... "
" ... Super easy to set up. ... I did have one technical question and I called support and they were fabulous at helping me. ... "
" ... She was very patient, kind and informative. ... "
" ... Was very patient with me ... "
" ... Super easy to set up. ... "
" ... He answered all of my questions and was very polite. ... "
" ... It's easy to set up . ... "
Ease of Use
21easy to set, easy, set, super easy, user
+100%
" ... Sooooo easy to set up!!! ... "
" ... Super easy to use, set up, send pictures to, etc. ... "
" ... The app is easy to use too. ... "
" ... Super easy to set up. ... "
" ... She solved my problem right away and explained everything simple and easy. ... "
" ... It's easy to set up . ... "
" ... It’s very easy to set up, works great and I’ve never had an issue with it. ... "
" ... The interfaces are flexible and easy to use. ... "
Marketplace
21thank you nixplay, much, jeff, frame, customer support
+90%
-10%
" ... Thank you Nixplay ... "
" ... THANK you so much!!!!! ... "
" ... Thank you so much Jeff for your help at customer support. ... I have already ordered another one ... "
" ... Thank you so much Jeff for your help at customer support. ... "
" ... Thanks so much for all your help. ... "
" ... Thank you to Ace for his help. ... "
" ... Thank you so much. ... "
" ... My grandma is thrilled to have her frame back and view all of the pictures! ... "
Full Frame
21nixplay, love this frame, love, reset, picture
+81%
-19%
" ... This frame worked great for 3 1/2 years and then the last update it decided it didn’t want to work anymore. ... "
" ... I had given my mom a Nixplay frame in 2014. ... "
" ... I love this frame!!!! ... "
" ... I love this frame! ... "
" ... I love this frame. ... "
" ... Love this frame! ... "
" ... Nixplay frame is the great frame. ... "
" ... I have enjoyed my Nixplay photo frame. ... "
Product Reliability
17stopped working, frame, ago, frames, years
+71%
-29%
" ... Bought five of these frames - one quit working after a month of use. ... 2/5 frames not working is not a very reliable product. ... "
" ... The frame is working quite well so far. ... "
" ... It had not been working for some time and I finally called for help. ... "
" ... It had not been working for some time and I finally called for help. ... "
" ... I bought this for my mom just under a year ago. ... Only reason I left out a star is because I hope this frame last much longer than one year. ... "
" ... Every few months once a lot of pictures are loaded, I make a new album so it starts over with new pictures for her. ... "
" ... The frames last about a year before having technical issues-the frames just stop working. ... "
" ... Bought five of these frames - one quit working after a month of use. ... 2/5 frames not working is not a very reliable product. ... "
As Gift
16gifts, frames, christmas, son, present
+100%
" ... Great gift from my INLAWS & husbands grandparents — they love it & uploading pictures out of state is very easy. ... "
" ... They also make a great gift . ... "
" ... I have bought 6 frames - mostly as gifts for family or weddings (it's a great wedding gift not typically on a registry). ... "
" ... This is one of my favorite gifts. ... "
" ... Purchase this for a Christmas gift in 2017 still working great ... "
" ... We've had a few of these frames as gifts for grandparents and one of them was having an issue. ... "
" ... My mom has really enjoyed her Nixplay frame from us kids for Christmas. ... "
" ... I bought three of these frames just before my granddaughter was born to give one to my son and one to his in-laws so that we could see photos of our little angel as she grows. ... "
For Kids
12parents, nixplay, mom, grandchildren, frames
+100%
" ... These are great frames for grandmothers who do not live near their grandchildren. ... "
" ... especially for parents and grandparents! ... "
" ... She loves it. ... "
" ... My mom has really enjoyed her Nixplay frame from us kids for Christmas. ... It's been a great way for her to enjoy pictures of her kids and grandkids. ... "
" ... This is a frame for my mom and she can experience all her great grandchildren growing up ... "
" ... A few members of our families started to get them and, after getting one ourselves, we are now giving them to our children and other family members for Christmas this year. ... "
" ... I like mine so much that I bought two more as gifts for my son and daughter. ... "
" ... My mom has really enjoyed her Nixplay frame from us kids for Christmas. ... It's been a great way for her to enjoy pictures of her kids and grandkids. ... "
Picture Quality
12photos, frame, pictures, frames, quality
+100%
" ... I have 2 of these frames, it is the easiest way to send a picture from my phone to my frame. ... "
" ... Even our friends enjoy watching the pictures when they visit. ... "
" ... The frames are excellent and the picture quality is too. ... "
" ... We enjoyed the product very much, picture display quality was good. ... "
" ... Picture come out great . ... Great picture frame! ... "
" ... The picture quality is extremely high and the build quality is solid. ... "
" ... the frames have great picture quality and the app is also super easy to work so the product is really top notch! ... "
" ... I have it on my desk and enjoy watching the photos change throughout the day (you can set that interval). ... "
Camera
12frame, photos, family, uploading, grandma
+92%
-8%
" ... I love this frame and it is so easy to load pictures onto it. ... "
" ... Love my frame and glad I didn’t lose any of my pictures. ... "
" ... My grandma is thrilled to have her frame back and view all of the pictures! ... "
" ... The frame is a great idea that depicts high quality photos. ... "
" ... Wonderful way to keep uptodate with family photos. ... "
" ... It's a great way for our family to send her pictures. ... "
" ... Cathy was a great and very helpful in syncing photos with Nixplay, love this frame for my mom to enjoy family photos! ... "
" ... The Nixplay is now all set up for use and uploading pictures. ... "
Lagging
8freezes, unplug, reboot, reset
-100%
" ... This product freezes . ... "
" ... Since the last update, I have been unable to restart the frame. ... "
" ... my frame freezes all the time. ... "
" ... And this frame has had a glitch where it freezes. ... "
" ... And this frame has had a glitch where it freezes. ... "
" ... Now it seems to need to be reset every night and it is getting frustrating. ... "
" ... It freezes very often requiring a reboot. ... "
" ... crashes at least once every day ... "
Freezer
7trouble, thank, later, called, amazing
+100%
" ... Ice is an amazing support provider. ... "
" ... Ice in customer service was awesome! ... "
" ... I spoke with Ice, who wS more than helpful. ... Thank you, Ice! ... "
" ... Thank you, Ice! ... "
" ... Ice was amazing at trouble shooting my problem. ... "
" ... Ice was amazing at trouble shooting my problem. ... "
" ... Thank you Nixplay and Ice!!! ... "
Display Clarity
6display, faces, warranty, technology, resolution
+17%
-83%
" ... Less than two years after we bought our frame the screen went dead! ... "
" ... It froze on the welcome screen and nothing I do will get it moving. ... "
" ... At first this digital screen was great but then (after warranty) it freezes! ... "
" ... I have the nixplay 18.5 cloud display. ... Alternately is it possible to have the screen be smart so as to not cut heads and faces of people on the screen. ... "
" ... The display screen on the bottom right side is already flickering and going bad - don't purchase this product . ... "
Capacity
5frame, using, room, parents, nixplay
+100%
" ... Using it at great grandmas house so she can keep track of all the kiddos in the family. ... "
" ... We purchased the frame in 2016 for a relative in an assisted living facility, We have all been very pleased with the frame and the ease for family members to add photos by email. ... "
" ... We bought this Nixplay for my parents and they have now both passed away. ... "
Pedometer
5steps, needed, helped
+100%
" ... He was very helpful, polite and helped me step by step. ... "
" ... He explained what I needed to do and talked me through step by step. ... "
" ... Basically all we needed to do was hit the reset and he very clearly and successfully helped us with the steps. ... "
" ... He explained what I needed to do and talked me through step by step. ... "
" ... The steps that Cathy outlined were correct, easy to follow and resulted in my Nisplay being operational in a short time. ... "
Apps
4google photos, photos, nixplay, web, software
+75%
-25%
" ... I would love it more if the mobile or web app was able to to give feedback on what is being displayed on the frame, or even if it is on. ... "
" ... The app is easy to use too. ... "
Remote
4control, service, sent, replacement, nixplay
+50%
-50%
" ... Some times it gets stuck on one picture and does not respond to the remote controller. ... "
Returns
4returned, online, one, get, appears
+50%
-50%
" ... Hope we can get it replaced quickly. ... "
" ... support is aweful and in fact this may have been returned by someone else since when I got it - it was registered to a different user and had to get that corrected as well. ... "
Delivery
4frame, well, service, less, excellent
+75%
-25%
" ... The service I received was excellent!!!!! ... "
" ... Other than that very happy with the frame and the customer service I received. ... "
For Travel
3take, grandchildren, europe
+67%
-33%
" ... We travel a lot and take many photos, with my phone and my husband's camera. ... "
" ... I purchased for my mother in law that has 12 grandchildren all across the country. ... "
Software Platform
3software, google photos, updating, update, nixplay
+67%
-33%
" ... software is very well thought out and designed. ... "
" ... We have one name and one password, everyone in on one account and sends as they wish. ... "
Product As Described
3picture, photo, grandma, frame
+67%
-33%
" ... My grandma is thrilled to have her frame back and view all of the pictures! ... "
Review Spam Test WARN
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Unverified Review Streak
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Inactive Reviewers
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Reviewer History Overlap
Specifications
Connectivity
USB: Yes
WiFi: Yes
Memory
Memory: 10240 GB
Display
Type: LED
Recommendations
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