Last Updated: May 2, 2019 (Refresh Now)

NETGEAR CM500 1AZNAS 16x4 DOCSIS 3 0 Cable Modem Max download speeds of 686Mbps Certified for Xfinity from Comcast Spectrum Cox Cablevision more

Last Updated: May 2, 2019 (Refresh Now)
8.3
SCORE
/10
Total Reviews
997
Old Reviews
0
Unverified
229
Spam Test
PASS
Yes
WIFI

Review Analysis - 768 recent, verified reviews

Detailed Mode
ISP
 308
comcast, xfinity, router, isp, provider
+83%
-17%
comment
" ...  Works great with Xfinity/Comcast and is saving me > $13 per month ... The modem is much newer than the one that it replaced and is getting the same or better speeds (I only have the basic tier).  ...  "
comment
" ...  Easy to install modem.  ...  "
comment
" ...  Works with Xfinity. ... Handles my ISP's speed of 150MB just fine (I currently max at 170mb when I use a speed test).  ...  "
comment
" ...  I’m no network or modem engineer but this thing works. ... I get faster speeds than my ISP advertises but not sure if that’s a result of the modem or just the network.  ...  "
comment
" ...  This is a very fast modem. ... With this modem I am getting significantly faster speeds.  ...  "
comment
" ...  New modem: Netgear CM600 - tops out at 180 mbps.  ...  "
comment
" ...  This is a huge difference from the constant battle I had with the Arris Surfboard that had the Puma Chipset.  ...  "
comment
" ...  I ordered this in order to replace the rental cable modem from Comcast.  ...  "
Setup
 215
setup, modem, install, easy, comcast
+97%
-3%
comment
" ...  Easy set-up with the Quick Start Guide and about three times faster speed test than my old cable modem using the same Windows 10 computer and the same WiFi router.  ...  "
comment
" ...  The CM600 was a quick and painless install. ... Fortunately, the CM600 was basically a plug and play set up.  ...  "
comment
" ...  Check with your service provider before buying but if they do use this one, it is very easy to install and works great. ... Easy to install and took all of about 5 minutes to hook up, called my cable company and done!  ...  "
comment
" ...  Activation couldn't have been easier.  ...  "
comment
" ...  Super fast, easy setup, just plug & play.  ...  "
comment
" ...  Simple product and easy to install.  ...  "
comment
" ...  Its easy to install.  ...  "
comment
" ...  Finally convinced my parents to stop renting equipment from Cox and this took all of 30 minutes to setup, including a 20 minute phone call to authorize the device on their network.  ...  "
Ease of Use
 125
easy, setup, easy to set, set, simple
+100%
comment
" ...  Easy to configure and works like a charm  ...  "
comment
" ...  Works perfectly, easy to use.  ...  "
comment
" ...  It was easy to install.  ...  "
comment
" ...  So easy to install and use.  ...  "
comment
" ...  Said it was easy to install.  ...  "
comment
" ...  Setup was easy.  ...  "
comment
" ...  This was fairly easy to set up—it’s been a few weeks now and I don’t recall any screams of frustration.  ...  "
comment
" ...  It was very easy to set up with the Comcast agent over the phone.  ...  "
Network
 119
modem, netgear, wifi, speeds, routers
+77%
-23%
comment
" ...  I paired the CM700-1AZNAS with an older unit Nighthawk AC1900 Smart WiFi Router.  ...  "
comment
" ...  Speed and home coverage increased 8-fold from my old equipment.  ...  "
comment
" ...  I am now getting 180 Mbps download speeds.  ...  "
comment
" ...  Next I set up my Orbi router.  ...  "
comment
" ...  Don’t forget, with this you’ll need a separate router.  ...  "
comment
" ...  Links well with Netgear Orbi router with blazing wifi speed throughout my 4000 sq ft house.  ...  "
comment
" ...  This is what we needed for the faster Spectrum bandwidth.  ...  "
comment
" ...  Great router a huge step up from my previous. ... Getting speeds 300mbs VS 150ish from old router.  ...  "
Product Reliability
 89
month, working, stopped working, six, cm600
+64%
-36%
comment
" ...  For Comcast, when they added the modem to the account, it stopped working properly  ...  "
comment
" ...  Been working well since I purchased it 3 months back.  ...  "
comment
" ...  I am happy and wish I had done this a year ago.  ...  "
comment
" ...  Let's see what happens after a few months but as of now its working really well.  ...  "
comment
" ...  Very happy to save some money each month!  ...  "
comment
" ...  Well, it's been in use for around a month and I've had to restart it once.  ...  "
comment
" ...  For this price this will pay for itself in 4 months.  ...  "
comment
" ...  This product works great and has been saving me money on my internet bills for months now.  ...  "
Overall performance
 67
speeds, performance, download, mbps, tests
+94%
-6%
comment
" ...  I paid for 150MG speed but never got over 50. ... It pays if you need the speed and bandwith.  ...  "
comment
" ...  Set up could not have been easier and my family has noticed a marked improvement in Internet speed and overall performance!  ...  "
comment
" ...  High speed right out of the box.  ...  "
comment
" ...  It's extremely fast and reliable.  ...  "
comment
" ...  My speed jumped to 116.2 Mbps and 115.39 on two different speed test servers.  ...  "
comment
" ...  But now it's quite fast.  ...  "
comment
" ...  So far, I haven't had any issues with the CM1000 - good speeds and steady performance.  ...  "
comment
" ...  Getting about 300MB/s speed.  ...  "
Wifi
 62
router, modem, netgear, orbi, wireless router
+84%
-16%
comment
" ...  Since installing about a month ago we've had zero issues with connection (we also use a Netgear router for our wireless network).  ...  "
comment
" ...  It's been a year since I bought this modem(300Mbps version) along with Google Wifi and using them together since then.  ...  "
comment
" ...  With one of their complementary Wi-Fi units, everyone’s happy  ...  "
comment
" ...  Better wifi signal, more channels, (their modem had 8 channels .  ...  "
comment
" ...  I bought this modem and a Nighthawk router.  ...  "
comment
" ...  Must be paired with wireless router.  ...  "
comment
" ...  Don’t forget, with this you’ll need a separate router.  ...  "
comment
" ...  Next I set up my Orbi router.  ...  "
Ports
 55
ethernet, port, cable company, ethernet port, gigabit
+75%
-25%
comment
" ...  Once my internet cable company actually made sure to save the device model, this was up and running within mintues.  ...  "
comment
" ...  I like the fact that the cable company isn't getting their monthly fee for THEIR modem anymore  ...  "
comment
" ...  While in theory it can bind two 1 gig port to create a higher throughput, very few consumer level WIFI router supports that binding, and my Orbi doesn't support it. ... Since my Orbi is the one assigning security/port forwarding etc, it was fine for me.  ...  "
comment
" ...  Ultra fast modem Easy to hookup no more paying rentals from cable company  ...  "
comment
" ...  Plug in the Ethernet cable from the modem to the router. ... Plug in the power cable and hit the power button.  ...  "
comment
" ...  If you hardwire stuff you'll need to get a multiport switch . ... the NETGEAR 8 port Gigabit switch is what I ordered and the two work great together.  ...  "
comment
" ...  I like the simplicity of it because it does not have a built in router, wifi, phone, and USB (we don't need all that). ... I plugged it in, hooked up the cable line, and connected it to my Apple Airport Extreme router.  ...  "
comment
" ...  Replaced a 10 year old cable modem/router with this Netgear moden and an ASUS router.  ...  "
Cables
 37
cable company, jack, coaxial, coax, cable provider
+68%
-32%
comment
" ...  Great alternative to leasing a unit from the cable company.  ...  "
comment
" ...  Does what is designed to do very well and meets cable Speeds needed  ...  "
comment
" ...  Another $8 less per month to the cable company!  ...  "
comment
" ...  Picked up Cat 7 cords to go with it as it is a definite benefit to the set up.  ...  "
comment
" ...  Works well with Wave Cable.  ...  "
comment
" ...  save me money on my cable  ...  "
comment
" ...  Cable has been stable and only once I lost network but that happened to the entire neighborhood.  ...  "
comment
" ...  I was tired of paying rental fees to my cable company every month so I shopped around and found this unit.  ...  "
Price
 34
money, waste, save some money, paid, bucks
+71%
-29%
comment
" ...  Quality Product, well priced  ...  "
comment
" ...  Overall this is a great value!  ...  "
comment
" ...  Great product and great value.  ...  "
comment
" ...  I've spent well over a thousand bucks on that timeframe.  ...  "
comment
" ...  It was 80 bucks.  ...  "
comment
" ...  Paid for itself in savings.  ...  "
comment
" ...  It was easy to set up, and I am looking forward to saving a lot of money.  ...  "
comment
" ...  Price point great.  ...  "
Device Compatibility
 32
modem, mac address, call, xfinity, tech support
+78%
-22%
comment
" ...  (note first connect to computer, set up, power off and disconnect from computer to connect to router).  ...  "
comment
" ...  it had want I needed to hook up a landline for our house phone .  ...  "
comment
" ...  Good for more devices  ...  "
comment
" ...  I ended up speaking with the Broadband company I have, giving the lady the MAC address, she put it in the system and before I could thank her, it was up and running.  ...  "
comment
" ...  Has solved my streaming problems to all my devices.  ...  "
comment
" ...  Hooked it up and called Spectrum to give them the Mac address.  ...  "
comment
" ...  Works flawlessly for internet and phone.  ...  "
comment
" ...  Once they get the make, model, serial and MAC address you're good to go.  ...  "
Returns
 24
returned, replace, amazon, window, replacement
+17%
-83%
comment
" ...  And I have not been allowed to return it.  ...  "
comment
" ...  Had to return it.  ...  "
comment
" ...  Unfortunately we missed the return window, since we waiting to set it up.  ...  "
comment
" ...  If you get them to replace your product (a big "if"), they will make you pay to send to the old product in first, them wait another week for a replacement to arrive.  ...  "
comment
" ...  Returned this item.  ...  "
comment
" ...  We had to return this  ...  "
comment
" ...  Have to return it.  ...  "
comment
" ...  So it’s going back.  ...  "
Software Platform
 20
netflix, devices, alexa, xma, xfinity
+70%
-30%
comment
" ...  All you need to do is login like you're about to pay a bill and that's it - no account numbers or anything!  ...  "
comment
" ...  I "cut the cable" and needed a good set up to watch Netflix, Hulu, on .  ...  "
comment
" ...  Remember to change default password.  ...  "
comment
" ...  The main effort was having to essentially re-install all of my Alexa devices, which took a very long tims.  ...  "
comment
" ...  The interface is intuitive and well documented.  ...  "
comment
" ...  The wife and I firing up various devices (phones, tablets, printers, etc) does not impact any streaming, i.e.  ...  "
comment
" ...  Apps that would not stream on my Roku now run with no problem.  ...  "
comment
" ...  no problems that I can tell, other than I haven't figured out how to get to the management page.  ...  "
Marketplace
 13
one, received, picture, feb, described
+69%
-31%
comment
" ...  Amazon is awesome and sent one within 2 days.  ...  "
comment
" ...  Received instant refund.  ...  "
comment
" ...  Best Buy would not match the price with the coupon so Amazon got my sale.  ...  "
comment
" ...  See Picture 2.  ...  "
comment
" ...  worked as advertised  ...  "
comment
" ...  Just buy another one from a reputable company.  ...  "
comment
" ...  So works as advertised.  ...  "
comment
" ...  Received as described.  ...  "
Gaming
 12
ps4, online, play, lag, internet
+92%
-8%
comment
" ...  I can now easily play online video games without worrying who else is on the Internet in the house.  ...  "
comment
" ...  Gaming, internet, and all your needs taken care of.  ...  "
comment
" ...  I do not play any games so all I can tell you is it works fantastic for online video editing and other online necessary projects.  ...  "
comment
" ...  Works perfect, hardcore gamer and seems a lot better than spectrums modem.  ...  "
comment
" ...  My grandson ordered this for gaming purposes.  ...  "
comment
" ...  It is great for gaming.  ...  "
comment
" ...  Have an XBox and PS4 and computer gaming all going at the same time and very little to no lag at all.  ...  "
comment
" ...  I didn’t give a star by gaming because I don’t game.  ...  "
Build Quality
 11
modem, durable, material, construction, casing
+73%
-27%
comment
" ...  portion, the construction is simple.  ...  "
comment
" ...  I finally broke down and ordered my own and what a difference.  ...  "
comment
" ...  Overall, the build quality, construction, and overall perception does seem to line up with the price tag.  ...  "
comment
" ...  It came packaged very nicely and sealed with plastic.  ...  "
comment
" ...  It's very lightweight and made of plastic like material so it's easy for the cable to pull the MODEM off of it's base and the glossy plastic shows fingerprints too easily. ... No frills casing but ultimately I can deal with that.  ...  "
comment
" ...  I'm not sure yet how durable it is.  ...  "
Internet
 9
speed, download, increased, happy, stopped working
+78%
-22%
comment
" ...  increased the speed of my internet.  ...  "
comment
" ...  Faster then my internet.  ...  "
comment
" ...  Gives me great internet speed  ...  "
comment
" ...  The speed of this is incredible, I can enjoy my 1gig internet speed.  ...  "
comment
" ...  Very happy with its speed for both download/upload/ping.  ...  "
comment
" ...  Overall though, I’m very happy with the product and to be getting 400Mb/s Internet.  ...  "
Lagging
 8
restart, months, times, need, without
+38%
-63%
comment
" ...  It drops and freezes  ...  "
comment
" ...  Though I've had to reset it up to three or more times a day.  ...  "
comment
" ...  Need to restart it manually to get it to work.  ...  "
comment
" ...  of course there's no reset button so you have to guess that you must unplug it and then replug it in a minute later.  ...  "
Capacity
 7
sq, signal, coverage, wifi, upstairs
+86%
-14%
comment
" ...  It replaces my rental modem in my home office.  ...  "
comment
" ...  it had want I needed to hook up a landline for our house phone .  ...  "
comment
" ...  Signal is strong throughout the house and I'm getting the speeds I'm paying for.  ...  "
comment
" ...  not all the bells and whistles of some of the others but blazing fast and great coverage in a 4000 sq ft home  ...  "
Call quality
 7
voice, calls, activation, activate, xfinity
+57%
-43%
comment
" ...  The phone jacks work perfectly and I haven't had any issued with voice calls.  ...  "
comment
" ...  Set this up, made one phone call and it works great  ...  "
comment
" ...  Finally they transferred me to the phone activation department and shortly thereafter I had dial tone.  ...  "
comment
" ...  why did I wait - we went with this after amazon search because yes I have a voice line still!  ...  "
Charging
 7
rental, month, modem, internet, comcast
+86%
-14%
comment
" ...  More power than I need for now but will last a long time and no more Comcast monthly rental charges  ...  "
comment
" ...  Buy this and get rid of that pesky modem rental charge!  ...  "
comment
" ...  They dropped the monthly charge.  ...  "
comment
" ...  No costly equipment charges for me anymore.  ...  "
comment
" ...  A lot cheaper than the 150 comcast is charging to rent for a year.  ...  "
comment
" ...  Cable companies charge $10 a month for 'modem rental'.  ...  "
Features
 6
light
+50%
-50%
comment
" ...  Lights would cycle on to off over and over.  ...  "
comment
" ...  My main complaint is the very dim status lights, which can only been seen in the dark.  ...  "
comment
" ...  The power light won't even stay on without blinking.  ...  "
Size
 6
space, unit, little, lightweight, fits
+83%
-17%
comment
" ...  Nice small profile, taking up little space.  ...  "
comment
" ...  This fits on a shelf in a very small cabinet that I have it in.  ...  "
comment
" ...  AND is so small it fits anywhere.  ...  "
comment
" ...  small and working well  ...  "
For Running
 5
run, minutes, easy to set, 20
+100%
comment
" ...  It is pricey, but will definitely save money in the long run.  ...  "
comment
" ...  Been running for 2 days now no issues and very happy.  ...  "
comment
" ...  Up and running in about 20 minutes.  ...  "
comment
" ...  After about 5 minutes I was up and running.  ...  "
Delivery
 5
described, arrived, working, item, feb
+80%
-20%
comment
" ...  Arrived a week early, super happy, so far it's working great.  ...  "
comment
" ...  This product arrived on time and as described.  ...  "
comment
" ...  Great little box.  ...  "
comment
" ...  Received as described.  ...  "
Hair
 5
modem, cut the cord, replace, needed, cable
+80%
-20%
comment
" ...  Was easy to install when I decided to cut the cord.  ...  "
comment
" ...  It might be a more powerful modem than we really needed to cut the cord at this time, but I didn't want to meet around with something cheaper I would have to replace soon.  ...  "
comment
" ...  I needed to replace my 8 year old Motorola Surfboard because my wifi was cutting in and out and this Netgear fit the bill.  ...  "
comment
" ...  Cut the cord a long time ago.  ...  "
Storage
 5
small, sides, little, cabinet, fits
+100%
comment
" ...  ft. so I can't speak to how well it would work in like, a normal size space.  ...  "
comment
" ...  Nice small profile, taking up little space.  ...  "
comment
" ...  This fits on a shelf in a very small cabinet that I have it in.  ...  "
comment
" ...  It's standing upright, has airflow, and has a good 3" of space around the unit on all sides, and 12 feet of space above it.  ...  "
Firmware
 4
update, aggregation, updating, updated, link
+75%
-25%
comment
" ...  Just register first and visit the web site update any firmware and easy peasy .  ...  "
comment
" ...  I will update my review if/when the firmware gets updated.  ...  "
comment
" ...  There is some disagreement about who supports firmware if it ever needs to get upgraded - comcast says they will not lift a finger if it needs upgrading, but it doesn’t seem to be user upgradable.  ...  "
Apps
 4
xma, stream
+50%
-50%
comment
" ...  UPDATE 2: It does not have the ability to talk to the XMA app for diagnostics and actions.  ...  "
comment
" ...  It was only ~ 2Mps download.  ...  "
Resolution
 4
4k, uhd, hd, devices, 3
+100%
comment
" ...  In todays world where UHD depends on 50-60+MB, a 3.1 makes all the difference.  ...  "
comment
" ...  I would recommend that if you like the security of using a VPN for surfing, banking etc, and like to stream HD video content on your TV's, Video devices etc, to set up two routers.  ...  "
comment
" ...  No issue with 3 consoles gaming online and one tv streaming 4K at the same time.  ...  "
comment
" ...  We have standard HD (no HDR or 4K) 1080P so don't know what the higher requirements might do.  ...  "
Product As Described
 4
described, advertised, works, see, received
+100%
comment
" ...  See Picture 2.  ...  "
comment
" ...  worked as advertised  ...  "
comment
" ...  So works as advertised.  ...  "
comment
" ...  Received as described.  ...  "
Battery Life
 4
lasts, battery, back, battery backup
+75%
-25%
comment
" ...  Hopefully it lasts.  ...  "
comment
" ...  Let's hope it lasts.  ...  "
comment
" ...  The total time on the phone was about a half hour.  ...  "
Controls
 3
reset, power, plug, cable
-100%
comment
" ...  of course there's no reset button so you have to guess that you must unplug it and then replug it in a minute later.  ...  "
comment
" ...  I reset the modem with the on/off button  ...  "
comment
" ...  It took 2 days of troubleshooting and only worked once I used the hard reset button on the back.  ...  "
Memory
 3
gb, 1
+100%
comment
" ...  My service I have is 1 GB.  ...  "
comment
" ...  Awesome for 1 gb service  ...  "
comment
" ...  Keep it upright with plenty of space around it or you will have connectivity issues.  ...  "
Defective Delivery
 3
product
-100%
comment
" ...  they have a 2 year replacement and they prepay for you to ship the defective product, at least). ... The culprit was this defective piece of junk.  ...  "
comment
" ...  Marked it down a star bc first one was defective.  ...  "
Heating
 3
heat, really, lot, electronics
+67%
-33%
comment
" ...  Heat is a hidden culprit to a lot of electronics.  ...  "
comment
" ...  I guess that is better because these do produce a lot of heat.  ...  "

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Specifications

Connectivity
WiFi:  Yes 
Yes
WIFI